Name: Boca Plaza Hotel
Address: 2901 North Federal Highway, Boca Raton, 33431, US

4/10

Poor

03 Aug 2026

Kayla

Checking in was unorganized and took forever. Pictures of the rooms were not as advertised. Room amenities were hard to use as fridge was stuffed in closet-hard to open, no filters for coffee pot, or complimentary coffee in room. Dishes appeared to be dirty. Beds reminded me of pull out hide a beds, not very comfortable. Pillows were the only comfortable part of the bed. Air conditioner didn’t seem to work very well and was a puddle of water coming from the unit right infront of our door coming in. Front desk never answered their phone when we called. Sitting by the pool with the kids we had people come to us that were hanging around the bar solicitating drugs. Our room also smelt like weed. We are dogs lovers but also seen signs of no dogs but the room next to us their dog would wake us up early in the morning barking. So over all..I would not go back. Luckily we were only there to sleep and shower as we had a full agenda while we were visiting the area.

10/10

Exceptional

02 Aug 2026

Eduardo

Todo muy limpio y todos muy amables

2/10

Poor

01 Aug 2026

Gisela

The room was humid, there were 2 lizards inside my room. It smelled like mold and it was overall the worst hotel I’ve ever stayed in

4/10

Poor

01 Aug 2026

Courtney

The front desk lady was very nice! The bartender, Debbie was amazing! She’s so sweet and very helpful. That’s the only 2 good things about this “hotel”. This is a motel. People literally live there. We saw many needle caps in the halls, no elevators worked, the door to our room wasn’t sealed, the bathroom walls were so dirty, the ac in our room did NOT cool. They send you a long list of rules and text you multiple times during your stay but also don’t enforce any of them. Which was odd. When we woke up this morning people were sleeping next to the pool and also just waking up! If you like to party with drugs and other items this is the place for you, if you’re staying with your family find somewhere else! If you don’t return your room keys they charge you $10. What a joke! Trust me and find somewhere else.

6/10

Pleasant

21 Jul 2026

Dylan

seemed to be stalkers and my phone has been hacked going through ID theft

6/10

Pleasant

18 Jul 2026

Heather

This is an older hotel. The bathroom needs remodeling for sure. The glass sliding shower does not slide easy and is a bug safety hazard. The handle on the sliding glass doors are about to come off. The elevator was very small and super slow. The bathroom door does not close all the way if you push the door it opens. Same with the room door you must slam it or you can just push open. The kitchen was fine and living area was fine. Pool was very warm and dirty as well as the hot tub.

Friends_and_family Friends

4/10

Poor

15 Jul 2026

ana

First, I was given a room that was not cleaned after prior tenants. Had to go back to front desk to get another room. Got into the new room,TV is not working...had to go back to front desk...the lady helped me out and paired the TV with their system...by that time was not sure I wanted to even stay there...didn't feel safe (I was by myself). Left and spent the night at a friend's house...never asked for any discounts.

Self

2/10

Poor

14 Jul 2026

Tracy

For the lower price, I wasn’t expecting fabulous but they were extremely close to the bodybuilding show we were competing in which is why I chose it. The photos on their listing were grossly misleading & or edited.
I thought their text messages were awesome- they said “it was monitored 24/7”. I text back to see if we could check in early the night before leaving & got zero response. I called Friday morning- it rang & no one ever picked up. I tried three times- same thing.
We arrived at 1pm & asked if there was availability to check in early (I was prepared to pay the $50 fee). The guy was extremely unhelpful- had ear buds in & he said “you will have to call at 2pm & ask if your room is ready.” Bizarre as he couldn’t look at the computer he was standing in front of??
We called at 2 & indeed we could check in. They gave us the wrong room- queen bed- I paid for a King. The ceiling fan wasn’t working nor the a/c. My husband went back down (their elevator was not working) & asked. They gave us another King room. Ceiling fan broken- just stuck on the lowest setting and you couldn’t make it faster- so worthless. The a/c was way too small for room so we ended up moving all the furniture around and put the bed right by it so we wouldn’t sweat all night. The property is dirty & needs much renovation. The door was janky & didn’t fit snugly in the door jam and had a good size gap. Room was gross. We wanted to leave but I would not get our money back so we were stuck. Never again.

Partner

4/10

Poor

10 Jul 2026

Lisa

Run do not walk away from this place.. Unsavory people, really dirty elevations and outdoor area. Rooms not well maintained. No smoking rooms impacted by guest smoking outside in the hallways despite no smoking policy. I left after my first night.
It looks okay from the out side but beware.

Self

10/10

Exceptional

07 Jul 2026

Evans

Clean room comfortable bed no problems

Family_with_children

2/10

Poor

07 Jul 2026

Bethsaida

microwave is not working
Air condition not cool enough
The parking lot is smell drugs

Family_with_children

6/10

Pleasant

29 Jun 2026

Roland

The cleaning people never came to the room for replacement wet towels and clean the bedroom.

Partner

8/10

Excellent

24 Jun 2026

Karen

Great location! Tiki bar bartender was the best. Inside bar just ok. I would stay again.

Friends_and_family Family

2/10

Poor

11 Jun 2026

kim

Elevator was broken, no shuttle, safe was broken, air didn't work,the bar had creepy people hanging out at it made going in the pool area feel uncomfortable. The lobby bathroom had air fresheners that was so over powering in made me feel sick, hallways smelled if cigarettes.
Online it said it was near the beach but it took a 25-30 min Uber ride to get to the beach.

Friends

4/10

Poor

06 Jun 2026

Kimberlee

Room was ok, but the property itself had a lot of trash around and we even found a food wrapper in the hot tub. The pool was not very clean, and the staff was less than helpful with the exception of one young man. Elevator was out the entire stay, imagine hauling a weeks work of luggage from up and down the fourth floor. We had zero housekeeping service and had to ask for fresh towels and toilet paper. Location is great, but overall will not be staying here again.

Partner

10/10

Exceptional

05 Jun 2026

Jake

It was a nice place to stay for the price

Partner

10/10

Exceptional

02 Jun 2026

Maxim

Great location and very attractive price

Family_with_children

6/10

Pleasant

31 May 2026

Jay

Great for one night business stay. Clean, quiet and comfortable. Also Bar/restaurant onsite has good food at reasonable prices. Will definitely stay here again.

Self

8/10

Excellent

30 May 2026

Susan

Bed was extremely comfortable

Family

2/10

Poor

29 May 2026

Maranda

The rooms were old, musty, and unclean. One of the biggest issues was the lack of cold water—only warm or hot water was available throughout my stay. When I brought this up to the front desk, the receptionist was rude and claimed, “We don’t have cold water at this time of year.” That explanation didn’t make sense, especially since I have friends staying nearby who have no issues with cold water. I also saw other guests reporting the opposite problem—having only cold water and no hot water—which raises concerns about the property’s maintenance and transparency.

Housekeeping was another major disappointment. During my five-day stay, the room was never cleaned, and no fresh towels were provided. While the rates may seem affordable, the low price does not justify the poor conditions.

Additionally, there was a persistent smell of marijuana throughout the property. The sheets, pillows, and blankets smelled strongly of dog hair and did not seem fresh or properly cleaned. Overall, the hotel felt dirty, poorly maintained, and neglected.

I genuinely wish I had a better experience, but unfortunately, I would not recommend staying here.

Partner

10/10

Exceptional

28 May 2026

Myrtil

It’s all good to me

Partner

10/10

Exceptional

26 May 2026

Al

Lisa at the reception desk was outstanding. Great visit

6/10

Pleasant

25 May 2026

ivan

Very rude people, and very poor service and cleanness

Self

8/10

Excellent

19 May 2026

bruce

Bar outside was good, fun. Good bartender

Self

4/10

Poor

18 May 2026

Nathan

Room was visually okay but the maintenance and condition were poor: mold, insect feces, and unsecured / wobbly toilet.

Self

10/10

Exceptional

16 May 2026

Inesa

Very good hotel with big and comfy room and amazing balcony. Good price for better quality.I loved it.next time will stay here for sure!!!!!

Self

10/10

Exceptional

15 May 2026

Canh

Affordable but clean

Family

2/10

Poor

11 May 2026

Carol

No coffee despite being listed as an amenity. Multiple items broken and not functioning in the room. I was given the wrong room up on check-in and it took 45 minutes to get into the correct room that I paid for. Room was not ready at promised check-in time. Very difficult to reach anyone on the property when I needed them for repairs.

10/10

Exceptional

10 May 2026

Mandy

Good

Partner

10/10

Exceptional

08 May 2026

Sarah

This hotel is what you expect, very basic and gets the job done, overall it was a decent stay and I would recommend it.

Self

4/10

Poor

03 May 2026

Amy

pool or hot tub not working. Guest elevator not working. Tried to call the hotel repeatedly and sent messages none were answered. It was clean but run down. Disappointed about the hot tub as that was a big booking point and was not told it wasnt working.

Partner

10/10

Exceptional

02 May 2026

Jeffe Cleave

Hey it was great!!!

8/10

Excellent

02 May 2026

Kristen

The room was clean. The bed was comfortable. The patio was just OK. Lots of overhang makes room very dark. Pool was broken. If you stay on the first floor in the main building, you’ll hear karaoke until midnight. Great location and the staff is super friendly and helpful.

Self

10/10

Exceptional

01 May 2026

Jorge

Excelente

8/10

Excellent

01 May 2026

Jessica

The bathrooms are small, very minimal parking. Elevator was down. The hot barely got hot or had any heat for that matter.

Friends

8/10

Excellent

30 Apr 2026

Amanda

The pool was closed while we were there but it was a decent olace, room was clean and had a privacy balcony. Room was fairly priced so that was good

4/10

Poor

30 Apr 2026

India

Nothing good to say

2/10

Poor

28 Apr 2026

paul

STAY AWAY FROM THIS PLACE AT ALL COSTS!!! First they require a $100 incidentals deposit. What incidentals??? The room was garbage. Paint peeling from the walls, doorframes, etc. Mold in the bathroom, Tub was disgusting. Kitchen had stains on the counter and there were stains all over the floors. The curtain rod was bent and broken. TV wasn't working properly and neither was the A/C. The back of the property looked like a slum. The fire alarm went off at 11:30 pm for 10 minutes. I had to run the hot water in the tub for 10 minutes+ to get at least WARM WATER to shower with. I would compare the owners of this property to SLUM LORDS! They obviously don't care at all about their guest experience. This is the worst hotal experience I have ever had.

Self

2/10

Poor

28 Apr 2026

Scott Gerrard

The fire alarm went off, ruined our sleep, and it was never addressed. A refund is due.

Self

10/10

Exceptional

27 Apr 2026

Hilary

The hotel is a bit run down but the staff was awesome. We found a little bar inside that was super cute and live music at a bar by the pool. I would stay again

2/10

Poor

26 Apr 2026

Janeshia

I give you a 1(being the lowest) on a scale of 5. I am very displeased with this hotel.

Although it appears to be more of an extended stay.

Let's being, When you arrive to the property from the outside it appears very nice and cozy. But as soon as you walk in the

10/10

Exceptional

23 Apr 2026

Kelsey

Justin was great!

8/10

Excellent

22 Apr 2026

Jill

Room was great size and the pool/bar area was fun. It’s kinda run down, but it’s a good location and price.

Family

8/10

Excellent

20 Apr 2026

Lynn

The property is old, and gives off a motel vibe with the rooms being entered from the outside. I didn't really appreciate having to fill in a pre-registration form online with my personal and billing information (credit card), and the reception staff were completely impersonal. But, the room and bedding were very clean and neat. The outside pool area was nice and the Tiki bar and entertainment were enjoyable.

Self

2/10

Poor

18 Apr 2026

Anila

Disgusting room, loud restaurant that wouldn’t turn down the music until 2am, sarcastic staff. I had a terrible time here. THE PICTURES ARE NOT SHOWING THE TRUTH! It’s a scammy motel that advertises its close to FLL(it’s not), the rooms are not as described, and the fixtures are nasty!

Partner

4/10

Poor

18 Apr 2026

Diana

the room is dirty, the sink smells. I found a dead bug underneath the bedsheet.

Friends

10/10

Exceptional

17 Apr 2026

Audrae

They had live music while i was there on a Saturday by the pool & i loved it. I don’t think it’s year round though. Front desk was awesome to me, super friendly. My only knock on the place was the gym was lacking & non of the tread mills worked. Foods pretty good n it’s an interesting vibe. Not sure how to explain it, modern throwback n beachy i guess.

Friends_and_family Family

4/10

Poor

17 Apr 2026

Haley

They advertise quiet hours start at 11pm but that is not enforced. The couple in the room above me were blasting music until 1am, then at 2:30am I received a very loud banging on my door with a man saying hello. You can hear everything going on in each room on either side of you as well as above you and I did not get anywhere near a good nights rest. This is dissapointing as I was there for work.

Self

8/10

Excellent

16 Apr 2026

Robin

Room could use some upgrading, front desk is not always available, but for the $ it was good.

Partner

8/10

Excellent

16 Apr 2026

Ellen

Older hotel. Very clean. The elevator was broken

Self

4/10

Poor

13 Apr 2026

Theresa

I was in the room directly next to the lobby and it was very noisy at night. Very hard to sleep. At 4 am I was woken up by dishes from the restaurant I’m guessing. The door opening and closing was noisy and woke me up as well. The housekeepers carts constantly going back and forth woke me and was a distraction as well. There were roaches in the room and no pool tables.

Partner

4/10

Poor

11 Apr 2026

Richard

I did not have any housekeeping during my stay and had to take my own garbage out to the main garbage can. I had to ask for toilet paper from the housekeeping staff for my room.

Self

2/10

Poor

11 Apr 2026

Anthony

They never gave me back my deposit and they keep forwarding my phone calls every time I called the front desk. This is unprofessional.

6/10

Pleasant

04 Apr 2026

Leslie

So this was our first time staying here and honestly we had a good time. It was only one night but we went to the tiki bar and everyone is very friendly. However Loud Early morning construction woke my husband and i up at something like 730am! Would've been nice to get a heads up the day before.

Partner

8/10

Excellent

03 Apr 2026

Brandon

Yes

10/10

Exceptional

31 Mar 2026

Dina

Excellent front desk staff, very responsive to guest needs.

Comfortable hotel, similar to an Airbnb with kitchenette, dishes and linens.

Great bar and restaurant in an excellent area of Boca.

Fun pool, perfect for kids!

8/10

Excellent

29 Mar 2026

Ben

Close to shopping and the beach.

Family_with_children

2/10

Poor

26 Mar 2026

Mary

Dirty,! Not worth the price. Id rate it a 3 on a scale of 100.!

Friends_and_family Family

4/10

Poor

25 Mar 2026

Mary K

We checked in just shy of 4 PM on 3/19. Lobby elevator was out so we were told to use the employee elevator. Dirty diaper found in the trash can under the sink. On 3/21 the employee elevator went out so we used the stairs for the rest of the stay. we had room 310.

Family

8/10

Excellent

24 Mar 2026

Stephen

Had to wait an extra hour to check in which was very inconvenient after traveling all day. The front desk seemed under staffed or just not there ever.

Partner

2/10

Poor

23 Mar 2026

Nicholas

Complete bait and switch. Place had a lovely lobby. Everywhere else on property was old, worn, unmaintained, and beyond filthy. For why they charged for two nights, there is 0 reason why the property should not be going through ongoing and routine maintenance. There are pics to prove. And, the location is in a residential area. So, the idea of ‘spring break’ pricing is not an excuse for such high prices when the place is nothing as it’s advertised pics show. I even had to fight the shower to actually shower. Stains on the pillow sheets. Looked like blood. Old, faulty furniture, still with assembly stickers on it. Soap scum and mystery hair in the shower and sink.

Friends

10/10

Exceptional

21 Mar 2026

michele

Was amazing

6/10

Pleasant

14 Mar 2026

Andrew

The pool was nice as was the tiki bar, although the pool could have been cleaned more often. One of our towels in the room had a hair on it so we had to request new ones. They really don't clean your room while you are there unless you specifically ask for something. The property is getting a little run down from what I remember last year. It seems they defer maintenance until absolutely necesssary. The look on our balcony door was barely functional and the screws holding the latch plate in plave were holding on for dear life. They were quick tp give replacement pool towels and parking passes so overall not bad. They just need to work on cleanliness and maintenance more.

Family_with_children

6/10

Pleasant

11 Mar 2026

Gair

Didn't have the bad experiences others had. Room on first floor in annex. Good dark curtain, hot water whenever, few insects. Neighbors quiet. Always at least one available parking spot.
Crazy online registration process. Loud bars on Fri + Sat nights. No regular maid service. Coffeemaker, but no coffee packets. Only one bath towel for 2 double beds. Bath rails loose. Iffy bed support legs. Tiny dresser/ bedside stand.

4/10

Poor

10 Mar 2026

Diana

This was far from advertised and pictured. Extremely dated. Pool had debris and trash.
Balcony was disgusting.

Family_with_children

2/10

Poor

09 Mar 2026

Sharyn

Both elevators were out of service- both a fire hazard and ADA VIOLATION. We’re in out 70’s and could barely make it up 2 flights of stairs with luggage and our bicycles. The from desk told me they had no one to offer help, and the guest elevator had been out of service for several days. The staff elevator was also out of service. It’s both illegal, and against code.

10/10

Exceptional

08 Mar 2026

Rami

Definitely a nice place to stay!

4/10

Poor

07 Mar 2026

Isidro

Difficult and unfriendly check in.

2/10

Poor

06 Mar 2026

Justine

Room was not clean and the guests next door were very loud.

2/10

Poor

06 Mar 2026

Paul

The room was never serviced. There was black mold in the shower/ tub area. I also saw two worms. One in the bathroom and another in the bedroom area. Upon stepping out of room 105, I witnessed what appeared to be a drug transaction conducted by two males who were in a room above mine. This was all reported to the manager, and no action was taken.

Self

6/10

Pleasant

06 Mar 2026

pedro

The hotel has good amenities and staff is OK, I arrived at 4:30 pm and there was no room available until 4:45, the room needs an update, there was a coffee maker, but no coffee or filter paper front desk said they were not aware of that

6/10

Pleasant

06 Mar 2026

Reinaldo

The room was ok. It was clean but it had a musky old smell. The air conditioning was loud. The bed was hard similar to a sofa bed. Overall it was ok because only stayed 1 night for work but I wouldn’t be caught dead staying there more than that.

8/10

Excellent

05 Mar 2026

Michaelene

Pool & Hot tub were gteat

4/10

Poor

03 Mar 2026

Christina

The room looked clean. The staff friendly. Didn’t have time to use the pool. A couple of places to eat walking distance but limited selection. Location was good. Minutes from train station. The bath filled up with water that would not drain. Mention to reception but did nothing. Microwave was not opening so had to eat my food cold. The mattress needs replacing was sinking in certain places. The pillows were great. Left room key & parking cards but they said may take $10 off deposit if not returned. Would not come back here again.

2/10

Poor

02 Mar 2026

Roberta

We were very disappointed in our stay. The hotel put two elderly people on the fourth floor with no woriking elevator.. Another guest said it hadn't worked in 5 years.When we went to the employee elevator it got stuck and i am claustrophobic. No emergency phones or buttons worked and when I called the front desk it went to voicemail and no one helped us. We finally got out by pushing buttons. We asked for a replacement room and it was not the same as what we paid for. The elevator incidence happened 2 x. No one from housekeeping picked up dirty towels or replaced tehem. Mold in the bathroom. Very unhappy with this hotel and Expedia recommendation..

Partner

4/10

Poor

01 Mar 2026

Aaron

The damn tv didn’t work. Called the office 4 times with no answer; had to go downstairs to tell the guy at the desk that the tv wasn’t working. He said he would send someone but that never happened. The countertops are chipped. 100$ security deposit….. there is no smoking on the premises but I saw ppl smoking weed on the balconies.

Partner

8/10

Excellent

01 Mar 2026

Milene

Good

Family

4/10

Poor

25 Feb 2026

Jennifer

No deadbolt on door or adjoining room door = woman traveling alone feeling unsafe, especially as it is a motel so there is no “hallway” security. Terrible perfumed scent in the room likely intentional to cover the smells. Loud air system. Loud traffic noise.

Self

6/10

Pleasant

25 Feb 2026

Daniel

Staff is rude if you just want a roof over your head then it is ok.

6/10

Pleasant

25 Feb 2026

Ellin

Towels were not replaced, even though requested. Sink drain was shut and sink filled with water. Had to request maintenance. Toilet gurgled and backflowed. Shower drain clogged, water came up to ankles requiring maintenance. No facial tissues provided. I stayed there 15 years ago. Front desk staff were very helpful. Restaurant staff very friendly

Self

6/10

Pleasant

22 Feb 2026

Christopher

Room was ok, but for the price, it was poor

2/10

Poor

19 Feb 2026

Nazilya

I was pretty disappointed. The pictures looked really nice and luxurious but the room was old and dirty. There were bugs, the toilet wasn't flushed, the room smelled strongly of chlorine or bleach, and there was no body soap in the shower. There were 2 shampoos and 1 conditioner, but no soap. So I had to wash myself with shampoo. The fan didn't work either, so it was really hot. I honestly didn't feel safe either with the door leading directly outside and the lock being small. It's like a motel. Overall 1/5, will unfortunately never stay here again. Thank you.

2/10

Poor

19 Feb 2026

Trevor

Bed bugs

Friends

10/10

Exceptional

19 Feb 2026

Adrienne

Room was so clean, quiet

Partner

6/10

Pleasant

18 Feb 2026

Erica

The staff was very nice and welcoming. There is a need for more security around the property. When we pulled up there was a vehicle and couple setting up a bed in the bed of a truck with sheets to sleep. The elevator was out of order. So we tried to use one stairwell. We could not as it was blocked by a person under the influence of a substance yelling at someone on the phone in the stairway we needed to take to our room. We walked to the other end of the building to use the other stairs. There was a large amount of trash in the back parking lot that we were told to park in as our room was in a separate building from the main hotel. It seemed like a spot homeless persons might be using. The room and bedding was very was clean. There were cockroaches in the kitchenette. Around midnight there were multiple cops and an ambulance right outside our room. We think someone must have reported the person in the stairway. They were confronting him and attempting to remove him from the property. There were other people yelling at night fighting. We ended up cutting out stay short and letting the front desk know the reasons why, mainly safety. Again, the front desk staff were very nice.

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Scott

No housekeeping during the five day stay, then asked to leave abruptly at 11:00 on the last day

Friends_and_family Family

2/10

Poor

17 Feb 2026

Irena

Horrible.

2/10

Poor

17 Feb 2026

Anthony

Disgusting. Bed was literally caving in the middle. Bathroom was disgusting and lacked basic amenities. I saw the bad reviews and still went there with zero expectations, and still was horrified. Smelled of smoke. Felt like my foot was going to go through the tub. Go stay somewhere else for a few bucks more a night. Couldn’t even get a bottle of water, absolutely useless place.

6/10

Pleasant

16 Feb 2026

Rosemary

Good

The stuff didn’t not know where to send us and the elevator was not working

Leisure

6/10

Pleasant

16 Feb 2026

Katie

It was a great price. Clean. Nice ammenities. This won't be the fanciest place you have ever stayed in but its good for the fair price.

Friends_and_family Family

2/10

Poor

16 Feb 2026

Dante

The elevator didn’t work so we had to walk up and down the stairs with a bassinet luggage and our daughter. The guest there were not friendly the bathrooms not clean we squeezed into an employee elevator once they told us we can use it the second day there. We did not feel safe at all.

6/10

Pleasant

15 Feb 2026

maudelaire

Room was in good condition except the commode that did not work and no one came to fix the issue

Friends_and_family Family

2/10

Poor

15 Feb 2026

Rohna

Cockroaches … have sent pictures dirty … the shower door handle was falling off we had to shower some where else …..

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Jamil

The room smelled nice. Was a pleasant stay.

2/10

Poor

11 Feb 2026

Laura

Absolutely disgusting property.

6/10

Pleasant

08 Feb 2026

Adrian

The room was ok the heater was not working during my stay and i talked to the staff for maintenance to look at but never showed up

Business

2/10

Poor

07 Feb 2026

Glenda

No hot water. No water pressure. No coffee or hairdryer (both were advertised). Noisy beyond belief. Terrible experience.

Business

2/10

Poor

06 Feb 2026

MERVYN

All of the above the showers with lukewarm the heaters didn't work I was cold I also extra blankets which I had to get they did not bring it up to me the lights switches were not working and the clickers were not available I need a refund on my stay

Leisure Self

4/10

Poor

06 Feb 2026

Sanaz

Very noisy , cold ,smells, old rooms more like a motel .will not go there

6/10

Pleasant

05 Feb 2026

Matthew

I only give them 3 stars because the hotel was nice and clean but the costumer service was excessive, I only booked for one night I got several messages through the app, WhatsApp, emails and text messages. The total of messages exceed 15 from 6am to 9am the day of check out, is beyond annoying. I had to stay another night in the area and I made sure to not book it again. Good costumer service is nice, but it feels like harassment when you get same message in an email, text, WhatsApp and in the app

Business