Name: Embassy Suites By Hilton Boca Raton
Address: 661 NW 53rd Street, Boca Raton, 33487, US

8/10

Excellent

26 Jul 2026

Nigel

The breakfast was great!

6/10

Pleasant

23 Jul 2026

Roland

Older rooms need updating,bathroom light bulb out, body wash empty should be topped off prior to guest arrival,also insects on floor in bathroom. Sink in bathroom had more water pressure than the shower. No grip on floor in shower easily could slip if not careful. Check in and Breakfast staff very courteous and nice.

10/10

Exceptional

21 Jul 2026

Natalie

Those beds were so comfortable!!

Self

6/10

Pleasant

21 Jul 2026

Erin

Our stay was fine. The rooms need updating and the breakfast was simply ok. Overall, an okay place to stay.

8/10

Excellent

21 Jul 2026

Zenel

Enjoyed the breakfast

Family_with_children

4/10

Poor

20 Jul 2026

Alexandra

The hotel is currently under renovation; however, the furniture and even the pictures in the bedroom were noticeably dirty. The problem was not that the room was outdated, but that it was not clean.

Family_with_children

2/10

Poor

20 Jul 2026

Austin

The rooms smell terrible. The whole building is poorly maintained and dirty. Our toilet didn’t work and there wasn’t any soap in the showers. The sinks leak. Everything reeks.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Michelle

my only complaint was not having enough luggage carts. people hoarding them. need a better policy.

Family_with_children

10/10

Exceptional

19 Jul 2026

Kristal

Good overall stay.

Family_with_children

4/10

Poor

19 Jul 2026

Jorge

Staff was Great breakfast was amazing as well . But property amendment where dirty and needed maintenance. Hot tub was extremely dirty as well as pool there was mold in the stair to the pool also when we got to the property we call front desk since we where missing a tv control and they never took it .

Family_with_children

8/10

Excellent

19 Jul 2026

shannon

Breakfast was great! Friendly staff! Rooms not a nice as pictured and were run down. Overall the stay was good.

Partner

10/10

Exceptional

18 Jul 2026

Angie

Lou went out of his way to make sure I had wonderful birthday weekend. Thank you Lou

Partner

10/10

Exceptional

18 Jul 2026

Bernard

Nice staff and claen property.

Family_with_children

6/10

Pleasant

17 Jul 2026

Oumsalem

The hotel was nice overall, but the room could have been better.

Family_with_children

10/10

Exceptional

17 Jul 2026

Ahmet

Super place

Family_with_children

10/10

Exceptional

15 Jul 2026

Damaris Hernández

Me gusta todo !! El personal no parece contento con lo que hace.

Family_with_children

10/10

Exceptional

15 Jul 2026

Leonard

The bathroom was large but the sink did not have any flat spots anywhere to set a razor or any small things one uses. There was a very low table next to the sink which had a flat surface but was not convenient. And the BR was also for a disabled person. No walk in shower but plenty of grab bars .

Self

10/10

Exceptional

14 Jul 2026

Jordan

Tommy who served on the breakfast crew was INCREDIBLE. He literally made the stay for our kids memorable and was a ray of sunshine to us. This guy is your culture piece. Promote promote promote! He will revolutionize your culture Thank you for making our stay forgettable. You are a star!

Family_with_children

4/10

Poor

11 Jul 2026

Chris

This did not feel like your typical embassy suites. The rooms had stains on the carpet everywhere and room just felt very very abused. We saw trash randomly through the hallways that was never addressed during our entire stay. The breakfast at embassy suites typically is great - this one was very lack luster. The pancakes were hard as a rock and the scrambled eggs looked like soup. We got a good rate for the stay but we would never stay here again.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Mandy

The hotel main areas are great. But the rooms were not very clean. They are starting renovations of the rooms this week so I’m sure that will help the hotel after the work is complete. One other issue is the bedroom area is a little small. So the beds were pushed into the corners so you can only get on the bed from one side. This gown has potential so hopefully they will improve.

Family

10/10

Exceptional

08 Jul 2026

Milka

very good

Family_with_children

4/10

Poor

08 Jul 2026

Erica

Disappointed compared to the hotels of Orlando Fl, and Colorado Spring, Co. The terrible cleaning, the breakfast nothing to do with the previous ones, the quality very poor, urgent need an upgrade.

10/10

Exceptional

08 Jul 2026

Guilherme

everything was amazing besides the toilet that wasn’t working really well and they couldn’t properly fix it

Partner

10/10

Exceptional

07 Jul 2026

Sabrina

Great customer service. Front desk very helpful.

6/10

Pleasant

07 Jul 2026

Adriana

.

6/10

Pleasant

07 Jul 2026

KARLA

Needs some update the rooms

Family

10/10

Exceptional

07 Jul 2026

MaryJo

Our stay was great. The hotel was beautiful!

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Maickel

The spa is defective ! the rooms don't smell fresh they smell like pee . The carpets are heavily stained !

Family_with_children

10/10

Exceptional

06 Jul 2026

Deana

Staff was friendly. Hotel was clean. Breakfast was included and they had a good variety of food. The pool was fantastic. At the tk.e of our stay, the hot tub jets were not working. (The pump was fine and the water was hot, but jets were not able to be turned in.)

We enjoyed our stay and would return.

Family

4/10

Poor

06 Jul 2026

Mihran

The people working here were nice, but the building was a big disappointment. The hotel feels old, tired. I expected much better from this brand.

Family_with_children

4/10

Poor

04 Jul 2026

Monica

Although main lobby area updated the room was outdated with visible aging on rugs, furniture and bathroom. Lighting in rooms was dim. Only there for one night. Looks like they plan to remodel rooms which is clearly needed.

Partner

10/10

Exceptional

03 Jul 2026

Mimi

Great hotel! Clean and perfect!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Simon

From the moment we arrived, we felt genuinely welcomed. This hotel exceeded all of our expectations.

Everything was spotless, beautifully maintained, and incredibly comfortable. The staff was exceptionally kind, friendly, and professional. Every employee greeted us with a smile and made us feel like valued guests. It’s clear that the management has built an amazing team that truly cares about providing outstanding service.

The breakfast was absolutely delicious. Everything was fresh, high-quality, and prepared with great attention to detail. You can tell there is a talented chef behind every meal. The dining area was beautiful, inviting, and the perfect place to start the day.

What impressed us the most was the atmosphere. Everyone was positive, respectful, and genuinely happy to help. It is rare to find a hotel where every member of the staff works together so professionally while making guests feel completely at home.

This hotel operates at an exceptionally high standard. It is absolutely worth every dollar, and we highly recommend it to anyone looking for a clean, comfortable, and relaxing place to stay.

A heartfelt thank you to the management and the entire team for your hard work, dedication, and outstanding hospitality. You made our stay truly memorable, and we are already looking forward to coming back. Five stars are simply not enough!

2/10

Poor

30 Jun 2026

Scott

EXTREMELY OUT DATED. MY ROOM SMELLED SO SO BAD. FURNITURE VERY OLD. THEY ONLY HIVE TWO TOWELS IN BATHROOM.

Self

4/10

Poor

29 Jun 2026

Alexis

They said they will remodel soon. I suggest to wait for after the summer to plan a stay there. Currently it is not very nice.

Family

8/10

Excellent

28 Jun 2026

Rick

Good breakfast

8/10

Excellent

28 Jun 2026

George

Good stay. Will return

Family

10/10

Exceptional

28 Jun 2026

Dave

No soap, toilet paper or towels in our room. Had to go to front desk to request them because phone in room didn’t work. Didn’t have pillows for pull out couch. Honestly expected better from an Embassy(they are my favorite in the Hilton family).

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Berly

5/5 great service

Family_with_children

2/10

Poor

25 Jun 2026

Demetra

There was a live roach in my bathroom in the counter. I notified front desk by text because Noone answered any of the preset contact buttons on the phone, not even house keeping when I needed more towels. I sent a picture of the roach and not a word from anyone but your establishment didn't hesitate to charge my room $4 for a bottle of water. I will not spend my money at Embassy suites again. My 1st of many stays to come in Boca was disappointing. As the parent of an incoming FAU freshmen I had hoped Embassy would be our go to location for the next four years, but all the events I mentioned here say otherwise. Do better please. Communication is key.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Hal

Very nice. Seems to be an older property and showing its age just a bit, but very nice and very well maintained. Fairly convenient location. Breakfast is excellent.

Family

6/10

Pleasant

19 Jun 2026

Antonio

The Facility from the outside and indoor common areas seemed to be well maintained. The room that we were in was another story. We had opened the sofa bed and there was a dirty sheet. When we went to the bathroom, there were socks probably from the previous customers left on the floor. Sheets on the bed had stains. So We had called for sheets and no one showed up. We called 3x and we were told that they were all busy. Waited till 1130pm and still no one. The next day we left our room and came back around 4pm, still no new sheets. Someone finally knocked on our door around 630pm and we asked for sheets and towels. It was our second and last night there.

We understand there were renovations being done and it seems as if they were short staffed, but to walk into a room in a hotel that usually has a good reputation was very disappointing.

Family_with_children

2/10

Poor

17 Jun 2026

Justin

Knock this place down and rebuild

Self

10/10

Exceptional

15 Jun 2026

Fredy

Great

Friends

8/10

Excellent

12 Jun 2026

Keekee

Louis was awesome at the front desk

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Dan

I have no complaint I enjoyed my visit and looking forward to return have a blessed day

Self

10/10

Exceptional

12 Jun 2026

Coleon

First time booking at the Embassy in Boca Raton it was well worth it.

Friends_and_family Friends

6/10

Pleasant

11 Jun 2026

Carol

The pool was nice as was breakfast. Getting housekeeping staff to do all of their job was a hassle. Had to keep asking for clean towels( we were.there for 5 days 3 adults 2 kids). Had to ask for trash removal more than one day. Left early in the day and came back later in the day to.find housekeeping hadn't been in at all. Had to ask for shampoo and toilet paper by going down to the front desk in person. Front desk person who was nice to me refused to give my 21 yr old son pool towels wo a grownup. Hes in the army and has a wedding ring on his finger. A manager stepped in and ASKED him his age and gave him towels. Also our ceiling leaked. Bathroom sink was clogged and remained so during our stay. My grandkids came and had their own room w mom for 2 nights and loved the pool. Reception snack is nice for the free drink but snack was chips amd salsa( I cant eat chips) every night except one night they had veggies and dip. Overall next year we will stay at embassy in WPB . Saving a few hundred dollars and being closer to the kids was not worth it. Btw..ask for a room not next to the train tracks. Wakes you up at night.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Marcia

I cancelled reservations right after I booked the room because the property where I was said they had a vacancy.
Canceled on Expedia app. Why am I charged for a room I canceled immediately and also disputed on Expedia’s app.
Love Expedia. Don’t like that they will not refund.

Self

8/10

Excellent

08 Jun 2026

Guerline

Nice and quiet
Good breakfast
Bar closed to early for the ticket drink

Partner

10/10

Exceptional

07 Jun 2026

Anthony

Every aspect of my stay , was excellent

10/10

Exceptional

04 Jun 2026

Derek

Great breakfast with complimentary omettes and pancakes cooked to order.
Friendly staff.
Loads of carparking.
Quiet and large rooms.

Self

2/10

Poor

01 Jun 2026

phyllis

The room could have been cleaned the light breaker was tripped

Family

8/10

Excellent

31 May 2026

Jaime

Good stay

8/10

Excellent

31 May 2026

William

First of all only reason not 5 stars is the motel is being remodeled. I understand that you don't put a lot into maintenance if you're going to replace. Everything in room needed to be replaced. The toilet back was loose and this toilet was on the ground...lol. Shortest toilet I have ever seen. Room was clean, carpet had stains on it. Would I stay here again yes. Breakfast is second to none, fantastic selection. The specials for dinner were food and reasonably priced. Staff always polite, courteous and pleasure to deal with. Only thing that concerned me was dogs. Some guests had large dogs, German shepherds, Dalmatians etc.

Partner

8/10

Excellent

30 May 2026

Errick

I like the location, staff, Amenities. They always seen to know the type of room that I need. Of course, the facility is beginning to age. Still better than plenty. Good hotel for business and family. I have used this property for both.

10/10

Exceptional

30 May 2026

Jennifer

Clean room and breakfast was great!

Family_with_children

6/10

Pleasant

30 May 2026

Lori

The people that shined was Derek, the beverage manager along with Kenny who worked the front desk. The bartender Gary was the best. What a great guy.

Friends

10/10

Exceptional

29 May 2026

Frank

Good all around board
Enjoyed

Partner

6/10

Pleasant

29 May 2026

Channing

The property just need to be updated it’s outdated other than that it was clean

8/10

Excellent

29 May 2026

Britney

The room was relatively clean there was a dark spot in the bathroom from the dripping pipe. The bed was comfortable and the breakfast was really good. The breakfast was worth it they had all that I liked and I really enjoyed the eggs. The staff didn’t tell us the breakfast started late when we checked in due to Memorial Day so that was a surprise. You must communicate with the guests to maintain experience. They couldn’t keep things clean fast enough from the elevators to the hallways. For the first time in my life I needed a business center and they didn’t have one but the front desk person printed out what we needed. Unfortunately not color ink but what can I expect from companies trying to save every penny they can. All in all I would stay here again but would look at other options first. It’s not a bad hotel it’s actually good but not a great experience.

Family

2/10

Poor

27 May 2026

Michael

Almost everything at the hotel itself was good. Minus they wouldn't let us into the breakfast area for a 2nd time for fruits and vegetables. We had an early breakfast because we couldn't swim the day before because HOTELS.COM had the WRONG check-in time(Hotels.com had a later check-in time and when we checked-in it was late because HOTELS.COM had the INCORRECT TIME and it started to rain so the day was ruined(in Florida an hour makes a big difference when the weather comes into play. Alos, on HOTELS.COM I requested a late check-out which would have given us more time to check out the amenities but the front desk said they didn't see any request. They only gave me 2 drink coupons for me and my son and not the 3rd person because they said on their side that its only showing two( my reservation with HOTELS.com showed 3 but they wouldn't accept it.( they actually told me that if its a problem at the managers reception to come to the front desk)(dont know why she wouldn't give me what my party was for) SO in conclusion HOTELS.COM messed up the trip with incorrect information. Totally not okay and quite frankly it sucks

Friends_and_family Family

10/10

Exceptional

26 May 2026

Lasleen

🔥

Family_with_children

6/10

Pleasant

25 May 2026

james

-

8/10

Excellent

25 May 2026

Latoya

.

Family_with_children

10/10

Exceptional

25 May 2026

Davis

The made to order omelettes the complete embassy staff well done.

Partner

8/10

Excellent

23 May 2026

FERNANDO

Good hotel ,good attention, the room is wonderful

Partner

6/10

Pleasant

23 May 2026

Adalberto

The shower drain was clogged.

Bad experience

Partner

10/10

Exceptional

22 May 2026

Debra

Breakfast was wonderful. We had our service do with us. They were very accommodating with him . We enjoyed our two day stay

Pet

8/10

Excellent

22 May 2026

Barry

Lovely experience and pleasant people working on breakfast duty. Nice customer service. I am glad they are going to start on their renovations cannot wait to see the end finish.

10/10

Exceptional

20 May 2026

Victoria

.

6/10

Pleasant

20 May 2026

Mark

On first impression upon arrival we loved it. Lots of free parking, lobby/bar/restaurant area and the pool/gym were very nice. What was not nice was the room... I felt like I was in a completely different hotel from what the 1st floor looked and felt like. Rooms are VERY outdated and not the cleanest. If anyone so much as has the thought of using the pullout couch.. DON'T!! Mold under the mattress if you even want to call it a mattress. I was there in May of 2026 for a week. In the hotel's defense though, there are signs everywhere saying the rooms will all be renovated starting I believe June 2026 so once that is done, then maybe yes I would return. For the breakfast, the food was the same everyday they have the person making omelettes there. They seem to hate their job and take it out on us guests especially the guy on the weekend. The omelette tastes like rubber and is so watery as it's all ready in liquid form. for egg, doing a sunny side up style will force them to actually crack you a fresh real egg. Bacon/sausage was hidden behind the egg station and you had to ask for it and they give you a small controlled amount. In the buffet part they had pancakes, waffles, scrambled eggs and a potato mix in addition to the usual cereals and toasts etc. pool was nice no complaints there.. overall, I wouldn't say to not stay there but I wouldn't tell you to stay there either. I give my time there as simply \"ok\". Location is very nice, clean and quiet.

2/10

Poor

18 May 2026

Rosa

They provided free drink tickets but those were only good between 5:30-7pm, which most of our stay we weren’t around for. Staff was friendly. The initial impression of the hotel and property was “it’s nice”, but once you walk around and notice the dog poop that wasn’t cleaned up the entire time we were there. All rooms stank. From carpet to dressers. Lamps and co were dusty. Couches in rooms were dirty.
Pool was dirty, we had to mention it to staff and request for it to get cleaned so we can use it. The available laundry room on site was terrible. One machine was broken and the other one was soooo weak you had to do multiple sessions of drying to get your clothes dry. There were roaches in dining area. And roaches in some of the rooms. I would not stay there again. Nor recommend it to any one. It was disappointing.

Family_with_children

2/10

Poor

18 May 2026

Andrew

Roaches in the room. 3 lights broken, carpet so dirty it was sticky, ac so loud it woke us all night, sliding glass door shattered. Oh and there were no coffee cups!

Partner

10/10

Exceptional

15 May 2026

MARK

Breakfast bar was great pool was great

8/10

Excellent

14 May 2026

Rocco

Everything was good

Business

10/10

Exceptional

14 May 2026

Carlos

The staff was really helpful and polite at all times and the breakfast was amazing unlimited and delicious
The courtesy drinks on the bar were a welcome extra surprise. This will definitely be my hotel of choice for the area for the times to come.

Partner

10/10

Exceptional

14 May 2026

April

Yes

Partner

10/10

Exceptional

12 May 2026

Shek

The breakfast and Happy Hours were so great and rooms were roomy.

Family

6/10

Pleasant

11 May 2026

Karen

The reception/lobby areas are very nice. The room is spacious , however, there is a musty/ moldy smell that greets you when entering the room. Suggest shampooing/ changing carpet.
Upgrading the living room furniture in the room would also be nice.

10/10

Exceptional

10 May 2026

Harold

Great place to stay

10/10

Exceptional

10 May 2026

Maickel

Good

6/10

Pleasant

10 May 2026

Diana Candelaria

The property is old and the room color is depressing. The furniture and walls are poorly maintained. The building itself is very nice, but the rooms need to look and feel better. I won’t stay there again.

Business

2/10

Poor

09 May 2026

Iksonn

The dirtiest hotel I’ve been to. I checked into my room and they were leftover food and drinks on the table and trash on the floor. They transferred me to a different room and it was muggy and dusty.

Friends_and_family Family

8/10

Excellent

09 May 2026

Lucinda

Visit at the hotel was overall good. One of the bartender used his hand to put cherries in my drink which was nasty. Room were dusty. Breakfast was amazing. Room outdated but they are planning to update this summer

Family_with_children

8/10

Excellent

08 May 2026

Rodney

Happy Hour was Great, but I missed breakfast because my bed was so comfortable...

Self

6/10

Pleasant

07 May 2026

Derek

The spa jets were not working. Our room was not cleaned thoroughly, shampoo dispenser was empty and missing body wash dispenser. There were not any additional toilet paper rolls, only 1/2 a roll that was left on the ring. We called the front desk and housekeeping brought us 3 little soap bars. The breakfast was good and the bar/lobby is very nice. The rooms need to be updated.

Family_with_children

6/10

Pleasant

06 May 2026

James

Quite

10/10

Exceptional

06 May 2026

Tamara

It was beautiful. Nice staff..... room was clean however it had a mildew smell

Family

10/10

Exceptional

05 May 2026

Carmen

Very clean staff amazing love the breakfast and complimentary drinks was a plus

10/10

Exceptional

03 May 2026

Dandre

Enjoyed my stay

Friends

10/10

Exceptional

02 May 2026

Georgia

The breakfast buffet was so clean and food was fresh, Loved the omelet station.

Partner

8/10

Excellent

02 May 2026

Christina

Really enjoyed the hotel, and the happy hour benefits. Desperately in need of some updating to the rooms though. Our carpet was in really bad shape, and had a terrible musty smell.

Partner

10/10

Exceptional

01 May 2026

vlad

Everything was delicious like always.

Family_with_children

10/10

Exceptional

30 Apr 2026

Elise

I love coming here such a cozy environment

Partner

10/10

Exceptional

29 Apr 2026

Rhonda

The room was great but the staff was even greater, especially LOU PATINO!!!
I checked out of my room and had over an hour wait for my ride to pick me up. I was coughing as I had allergies, but my medicine was all packed away in my suitcase.
Lou could hear the distress in my cough, brought me an antihistamine, and then went in the back and made me a cup of hot tea with lemon. I felt so much better and was much perkier when my friend picked me up.
Lou was so nice and went well beyond the call of duty for one of your hotel guests…me!
Thank you so much, Lou!
Rhonda Goldfader
April 21, 22

Self

4/10

Poor

29 Apr 2026

Shauntelle

Wait for the completion of the 2026 room remodeling before booking.

10/10

Exceptional

27 Apr 2026

LaKia

I stay once a month / always overly satisfied

10/10

Exceptional

27 Apr 2026

Christopher

Breakfast was very good, the room and service were excellent!

4/10

Poor

26 Apr 2026

Sheyna

The reason i specifically booked the embassy was because of the ambiance and their breakfast selection. The receptionist was excited to know it was going to be a fast check out. That was tasteless of her. My husband was so mad turkey bacon or turkey sausage was not an option. He does not eat pork. The cook was so overwhelmed that my omlet was not done properly. I was highly disappointed especially when i came to town for a funeral.

Partner