Name: RED ROOF INN SUITES THOMASVILLE
Address: 14866 US Hwy 19 South, Thomasville, 31757, US

10/10

Exceptional

27 Jun 2026

Tonya

I was very impressed because the last time I stayed it was disgusting as well as when I worked there but the room last night was immaculate I would say that I would live there thank you for the stay I will assure you I will pass the word alone,

Self

4/10

Poor

30 May 2026

Bryce

The rooms are very basic . Not that nice ! The air conditioning is way too loud . Hard to sleep .

Friends

2/10

Poor

03 May 2026

Shemery

1st night we asked for an extra wash cloth and towel because there qas only 2 of each in the room, was told they didnt have any. We lefted the next morning to go back into Tallahassee, the reason for our trip. We got back to hotel about 8, dirty towels weren't removed. Husband went to get fresh ones. The lady at the counter stated she couldnt get any clean ones, that they were locked in laundry room and she didnt have a key. I was ok with, stuff happens, Husband was NOT happy. 10 minutes later we get a knock on the door asking which vehicle was ours, i told her and front desk lady said that tshe was told the \"Marijuana\" smell that was outside was going from our vehicle. I politely told her no, that it was there when we got back and that my husband was a Paramedic and could lose his licenses for that! Exterior doors were slammed the rest of the night into the morning. I went to check out and asked for receipt, no printer paper.

Friends_and_family Family

2/10

Poor

20 Mar 2026

ivan

Just dont do it. Keep looking.

Family

6/10

Pleasant

01 Mar 2026

David

The sheets were clean but stained. Not good

Business

8/10

Excellent

06 Feb 2026

Tiffany

Clean room and staff is great

Friends_and_family Family

2/10

Poor

04 Feb 2026

Jordan

Sheets were stained and had holes in them, walls were so thin I could hear the room next to me talking in low tones. Walked in and left

Leisure Self

2/10

Poor

04 Feb 2026

Cory

Sticky floors in room, holes in walls, no soap, shampoo. Wore shoes the whole time other than in bed. Bed was good, walls and floors transmit every sound.

Leisure

6/10

Pleasant

15 Jan 2026

Jessica

The air conditioning and heat works fine but the room wasnt when we checked in it says that housekeeping services are limited if you're an extended stay but I am not paying for an extended stay rate I pay daily and they told me that housekeeping would have to be upon request in order to receive housekeeping services but when I request it I do not get them. I turned in my comforted to the laundry attendant and it took 2 days to get it back and then I did it was not clean it just it smelled like the dryer it was a little warm like they didn't wash it they just threw in the dryer to fluff it. Nail dogs running loose and free roam on the regular property parking lot and there's dogs and the front office at any given time not on a leash. We didn't pay for the room one day and it was what 11:30 a.m. in the groundskeeper hard lock or room door and check out is at 11:00 and they told us that they would not unlock our room door until we paid and that we are not allowed to get our belongings and or are dog that was locked in the room until we paid them and that if we left the dog there that they would call animal control.

2/10

Poor

18 Dec 2025

John Braxton

While the room itself was clean and the bed was comfortable, the motel itself was incredibly noisy. The couple on the other side of my door, who apparently live there full-time, talked much of the night. I should have done my research before booking a room.

Business Self

2/10

Poor

28 Nov 2025

Dalexius

Room was disgusting. Bathroom has hair all in the tub .. no rags no towels. I was disappointed because I have stayed at this location before and it was the total opposite.

Family

2/10

Poor

07 Nov 2025

Richard

They did not have any towels for me to take a shower with the bed. Sheets and everything were dirty. The area where they had me to stay. They have long-term lodging there for families, and that's where I was. There was dog poop all over the place. It was just a very bad area. And a terrible experience. I would not recommend nor go back to this hotel.

Self

4/10

Poor

03 Nov 2025

Angel

No One Came To Check If We Needed Anything The Whole Stay And When I Asked For Clean Sheets I Was Told They Dont Have Any And Would Have To Wait I Didnt Get Clean Sheets Until After 2pm The Next Day

Friends_and_family Family

2/10

Poor

02 Nov 2025

Daphne

Woke up with bites on both farms

Business Self

6/10

Pleasant

26 Oct 2025

Kathleen

The house keeper Lisa was terrible.

Business

6/10

Pleasant

19 Oct 2025

Kathy

A/C worked well

Leisure Friends

4/10

Poor

18 Oct 2025

Ebonne

Marks and stains on sheets, dingy sheets, children and adults were extremely loud near 11 at night almost every night, shooting near my room, no soap in room, dingy wash cloths

Business Self

6/10

Pleasant

31 Aug 2025

Patricia

We checked in and thebfirst thing we noticed was there were people hanging out all over the property. Two men were sleeping in chairs in the lobby. The lady at the check out was helpful but I didnt loke the fact she was making a copy of my drivers license. We went to the room and the phone didnt work, the TV remote fidt work, the lock was torn off the metal plat the door hand had a drilled out hole where the lock would have been but there qas no way to lock the top of the door either. When I went to the office she apologized and put us in a different room. With a King bed instead of 2 queens. She did warn me the drawer was missing from one of the night stands. This place needs attention. I think I paid more than the condition should warrant. I told her that in the State of GA and possibly a federal law that you cannot have copies of licenses. She told me that the police and property owners are good with this and its OK. I did tell her I wanted the copy of my license back at check out. From the quality and look if everything my identity is not safe at all at this property.

4/10

Poor

31 Aug 2025

Benjamin

Tv didn't get channels. Luckily I had my Firestick to watch tv. No soap.

6/10

Pleasant

28 Aug 2025

shantell

Could use better lining

Business_and_leisure Self

2/10

Poor

10 Aug 2025

Chante

Ok

Business Self

2/10

Poor

09 Aug 2025

shantell

Dirty covers and room,got me welped up with bites

Business_and_leisure Self

2/10

Poor

03 Aug 2025

Beth

The outside had no lights people hanging around everywhere trash cans overflowing.my makeup bags was taken the first day there. No one cleaned tge room or gave us clean towels.

Friends_and_family Family

8/10

Excellent

02 Aug 2025

Krysta

This property does need a few updates and has had some issues with towels being stolen but the staff was all very friendly and helpful. If you're looking for super high class this is not the place for you, but it is very friendly, welcoming, and comfortable.

Leisure Family

2/10

Poor

27 Jul 2025

Debra

This hotel is trash. I reserved a room online because the picture looked like a nice hotel. When i arrived people were outside the rooms with loud music smoking blounts, overall very poor atmosphere. We opened the door to find the room not clean at all. The bed was not even made and still had dirty linen piled on top.i do not recommend. Very poor management and customer service. I was not even offered a clean room so i ask to be refunded.

Leisure Family

2/10

Poor

29 Jun 2025

Arleta

Bed was dirty. They don’t wash the mattress cover so it was all stained and just a thin sheet was on it. Nasty. Room had flies every where. Towels has hair in them. Floor was dirty. Bed comforter was dirty. Will never stay there again

Leisure Partner

10/10

Exceptional

28 Jun 2025

Shameria

It’s a nice place to stay. Just wish people would clean up after themselves outside.

4/10

Poor

18 Jun 2025

Michael

This property is not maintained

10/10

Exceptional

16 Jun 2025

Cherrie

Good

Partner

2/10

Poor

13 Jun 2025

Verified traveler

Worst hotel stay ever

Roaches, no soap, no wash cloth no towels no ice bucket..worst experience ever

Business

6/10

Pleasant

21 May 2025

Tasha

The first room i was in the tv didnt work went to the front desk and it took almost an hour for someone to come look at the tv. The tv didnt work so me and guest were moved to another room and there was mold on the ceiling.

Business_and_leisure Partner

4/10

Poor

15 May 2025

Kristen

The room was not clean. My non-smoking room reeked of smoke and there were burn holes in my bedding. The floor turned the white bath mat black once it got wet. Would not stay again and would not recommend.

Leisure Family

2/10

Poor

08 May 2025

Benjamin

I hate to be the bearer of this news, but this particular red roof inn hotel was outright the dirtiest, unsettling hotel room ive ever stayed at overnight.

1. The bathroom door had holes that were recently covered, but indicate poor maintenance policy and perhaps bad tenants.

2. One of the two queen bed's fitted sheets had what looked like blood stains. This made us consder sleeping in the car. It was 3am due to flight delays, so we grabbed some towels to cover up these parts of the bed to sleep.

3. The service was fine, but the neighbors were noisy. Motorcyles revving their engines in the am while we were trying to sleep.

All in all, unfortunately this hotel room was unsanitary.

Business_and_leisure Family

4/10

Poor

05 May 2025

Verified traveler

Cat-fished and DO NOT STAY

My stay was NOT good. The young lady at check in was very blunt and had upbeat tone. After giving us the key to the room she said she hopes the rooms are cleaned. Once we got to the rooms they were NOT clean and there was no clean sheets on the bed the pillows had no pillow cases and the floors were extremely dirty. There were no towels in the room, the phone was un-pluged and the room had a bad smell. The other room was the same but the linen on the beds had big stains on them. I went downstairs and the house keepers Tina and Warren asked what can they help with and I gave them a list of things. They asked if we can come back in about an hour and they will take care of it. We left and came back and they did what was asked. They were very nice. The pictures on line is not factual. CATFISHED! There is no water in the pool and the trash is everywhere. My family was really upset but we made the best of it. I will NEVER stay there again or recommend anyone to stay there. There is junkies walking around and we constantly had to keep watch of our vehicle. At 3 am in the morning some kind of alarm went off and we were told that happens sometimes. There were no words on there sign and they should close this place down and start over with the proper staff and management. The young lady that was at the desk when we checked out was nice and apologized but she also felt bad. NEVER AGAIN!

Friends_and_family Family

2/10

Poor

05 May 2025

Craig

The room was dirty. Stains, including blood, on the bed and pillows. Dirty towels left in tub. No soap or shampoo. TV box missing, tv did not work. No garbage can. Placed smelled of pot outside and would come in to the room. Shower head broken. Bugs alive and dead in room. Sticky stuff on the chair. Brown gunk stains on the walls. Cord for the phone missing. Girl at desk messing around on her phone and did not bother to look up at me when I walked in lobby. ABSOLUTE WORST HOTEL ROOM I HAVE EVER STAYED IN!

Business

2/10

Poor

04 May 2025

Freddie

I checked and left 5 mind they

Friends_and_family Family

2/10

Poor

04 May 2025

shanica

The staff was unprofessional, it was very noisy from the time i get there until i get up. My room was supposed to be non smoke but smells like smoke. The linen on the bed was not clean. No soap in the bathroom.

2/10

Poor

04 May 2025

Maureen

First night Door did not lock, but didn’t realize until we tried to leave next morning; safety issue, moved rooms after one night . Original room had no lampshades on room lamps, sheets were stained, pillowcases missing. No towels in new room, no clicker to TV in new room. The words fleabag and dump sadly apply to this hotel.

Family

2/10

Poor

03 May 2025

Jairrin

The property was unclean. The area did not appear to be safe. The rooms had bugs and was unclean. This was a very bad stay.

Leisure Family

2/10

Poor

02 May 2025

George Banks,

It's like they dont take pride in working and serve or the building

Leisure Self

2/10

Poor

01 May 2025

Marcel

I’m sorry to leave this. However, after many attempts to get ahold of management for their promise of a full refund, there has been no response.

Business_and_leisure Self

2/10

Poor

29 Apr 2025

Francis

The first room they put me in had blood stained comforter and sheet . Not to mention they have NO WASH CLOTHS OR TOWELS !!!

Business Self

2/10

Poor

22 Apr 2025

Billy

Stay somewhere far away from this place

Terrible – Do Not Stay Here

This was hands down one of the worst hotel experiences I’ve ever had. I’ve stayed in budget motels before, but this was on another level of unacceptable.

To start: there were NO towels. Not a single bath towel, hand towel, or even a floor mat. Just two small bath cloths. I’ve never stayed in a hotel—no matter how cheap—that didn’t at least provide basic towels. Thankfully, we brought our own, but thanks to the next issue, they never dried out.

The room was extremely humid the entire weekend. While the HVAC unit kept things cool, the humidity was so thick it felt like you were sleeping in a swamp. The air smelled musty and damp, and nothing dried out—not our towels, not our clothes, not even our patience.

It only got worse. The bathroom faucet wasn’t even attached to the sink—you had to hold it in place to use it. The smoke detector was hanging from the ceiling by its wires, which seems like a massive safety violation. The towel bar was missing in the bathroom; wasn’t that big of an issue I guess, we had no towels. The floor clearly hadn’t been cleaned in several stays—our socks were blackened just from walking across the room.

To top it all off, our room didn’t even have a number. No sign on the wall, no plaque on the door—just a blank space where it looked like a number sign had been ripped off and never replaced.

Partner

2/10

Poor

21 Apr 2025

George Banks,

Couldnt even wash my tail

Leisure Self

2/10

Poor

11 Apr 2025

Melissa

This was the most horrible place. Homeless people hanging around outside made it that much more uncomfortable. To be told at check in, that if I’m caught smoking in the room there would be a non refundable 200.00 charge and walk into the room and think you’re at a bar was hideous. The room smelled like a stale ashtray. Black n mild wrappers on the floor. Just terrible.

Leisure Partner

2/10

Poor

11 Apr 2025

joseph

I got to the hotel at 9pm and they didn't have a room for us. They said they over booked it and you didn't get a room number so oh well. Then they said you have to get money back from 3rd party expedia whould have to refund... when i call expedia 3 time with getting hang ups i got we wont do anything because we already sent the money to the hotel red roof .
Great service i wont use expedia again because this shouldn't happen and they should help if it does not tell you to pound sand.
DON'T USE THIS RED ROOF

Business_and_leisure Partner

2/10

Poor

05 Apr 2025

Leah

Horrible and scetchy!

I checked in and was given a room all at the back of the motel where several families were obviously living. I was on the second floor and children were riding bikes back and forth in front of my room. My sheets were unsanitary and nasty and I asked for them to be changed and no one came to change them. I then asked for another room and this room was dirty and not sanitary. I had to buy sheets to sleep on the bed. The remote didn't work and the manager brought me another one with missing buttons. Random men were walking around the property and I definitely didn't feel safe. The people in the room next to me had a large pit bull dog and they were smoking weed outside the room. I will never stay at a Red Roof Inn!

Business

8/10

Excellent

30 Mar 2025

Jacqueline

Nice hot shower and great ac. Office lady was kind and helpful. Bed could have been a bit better, was sagging a bit on one side. Overall a great price for one nights sleep.

Business Partner

10/10

Exceptional

07 Mar 2025

Robin Spencer

Room was nice and clean. There was no problem with having my 2 dogs.

Leisure Family_with_children

10/10

Exceptional

07 Mar 2025

Alph

Staff was veru friendly. The room was maintained and clean. The price was great. A great overall experience. We will be staying there again.

Leisure Pet

2/10

Poor

27 Feb 2025

Terence

Customer service! Very unsafe

Leisure Family

10/10

Exceptional

05 Feb 2025

patrick

Very convenient for my move.

Self

2/10

Poor

04 Feb 2025

Gail

When we arrived at 4:45 there was a person with a dispute at the desk. We waited around 20 minutes and the clerk would not check us in. We left, went to a nearby restaurant, and came back an hour later and finally got the room we had reserved. The room had no towels, no soap in the hand soap dispenser, one lamp that was broken, the other lamp had no shade, there were food crumbs on the bathroom floor.
On the plus side, the bed was comfortable, TV was good, and we could park right outside the door. We do not recommend staying here. Very poor management. We expected a no frills hotel, but this was not anywhere up to the standards of other Red Roof Inns we have stayed at.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Scott

Way better than econo Lodge

Leisure Family

6/10

Pleasant

17 Jan 2025

Benjamin

Rooms were very dirty. Most of the towels were ripped and stained. The evening staff is friendly and accommodating.

Business Self

4/10

Poor

17 Jan 2025

Minerva

Maintenance needs to be performed and have the room at its best

Leisure Partner

6/10

Pleasant

13 Dec 2024

Don

Room was clean but smelled like wet dog. Was given a room spray which did help allow us to stay the night.

Friends_and_family Family

2/10

Poor

09 Dec 2024

James

Terrible Experience

The staff stole my Oakley Sunglasses

Self

2/10

Poor

08 Dec 2024

Bradley

Nasty place

Found roaches my room, the mattress felt like an air mattress, parking lot nasty, and custom service never stood up to greet me just asked what i needed. There are either drug addicts or homeless people everywhere at all times.

Business Partner

2/10

Poor

01 Dec 2024

Carmen

I liked the Housekeeping Staff. Front desk service is the Absolute worst. Had an issue at check in, booked 2 rooms only had one. 1st room had No pillows, bath linen or shower curtain. 2nd room the key card didn't work and i was told I would have to wait 2 days to get it programmed. The tv worked when it wanted, the remote ONLY changed channels, the water didn't drain down the sink, the shower head was broken. This was the worst STAY I HAVE EVER EXPERIENCED 👎

Leisure Family

10/10

Exceptional

29 Nov 2024

WILLIE

Good

Leisure Family

2/10

Poor

25 Nov 2024

Verified traveler

My stuff went missing

Booked for multiple days for a work trip, came back after a long day of work to find all my personal belongings missing, even drinks i had stocked in the fridge, everything gone. Went to the front office to ask what was going on, nothing was done about it. I had to go to work the next days wearing the same thing, and re purchase a few necessities since mine where nowhere to be found. Even at check-in the guy at the front desk made me wait for the next staff to check in, because his “shift was over” poor customer service.

Business

4/10

Poor

24 Nov 2024

David W

Floor in our room was filthy, in the middle of the night roaches came out in numbers!
There was a dirty towel and wash cloth left in the room but upon request we were given clean ones.

2/10

Poor

23 Nov 2024

DEBRA

Door didn't close and lock properly.
Didn't have the superior king suite reserved available and clean at 5pm for check in. So we were given a less expensive room.
The linens were so dirty we drove to walmart and purchased our own to sleep on.
Hair dryer didn't work.
No bottled water available at property.
This property is a real mess.
We had no other choice to stay.
Manager on duty claims we will be reimbursed. Waiting to hear from Britney Smith.

Leisure Partner

8/10

Excellent

11 Nov 2024

George Banks,

Good help is hard to find, I suppose. I had an issue with the first room assigned but the young lady on duty rectified the issue immediately, professionally and personally.

Leisure Self

4/10

Poor

07 Nov 2024

John

The property wasn’t very clean, the staff playing loud music and making load noise in the morning! Had some trouble getting in the room the key wasn’t working properly! The room had some very weird smells!

Leisure Family

2/10

Poor

03 Nov 2024

Leon

The rooms floors were dirty. We stay for 2 nights are 2nd day we change are towels to get clean towels and said the maids went home already so they us 2 dirty towels from front offices said this all we had .front act like they want to there job.you need to find new help are going to lose money plus get bad review like this one.we lived in thomasville before and this motel never been good .this was are first time staying there and will be the last time.

Leisure Partner

2/10

Poor

03 Nov 2024

Isaac

Please do better

The room, sheets, tub was filthy. There were stains on all the blankets, sheets , and towels. Luckily we brought our own towels, pillows, and blankets. They didnt wven come in the room to clean it after our 1st night. There waa no toilet tissue, wash cloths, and one dingy looking towel. Just overall poorly run and maintained. Will NEVER stay there again.

Friends_and_family Friends

8/10

Excellent

02 Nov 2024

william

Nice clean room.

Partner

10/10

Exceptional

31 Oct 2024

Benjamin

Nice place to stay

Business Self

10/10

Exceptional

31 Oct 2024

Benjamin

Nice place to stay

Business Self

4/10

Poor

28 Oct 2024

Verified traveler

Towels were dirty no phone in the room. Hotel customer service at front was not professional outside on phone loud swearing waited 10 mins for help . Was not impressed with the stay at all place was broken down mold on lamp shades stained blankets . Just not up to par at all wont be staying again.

Friends_and_family Family

4/10

Poor

27 Oct 2024

Ashley

Blankets and pillow cases had stains on them. Non smoking room but the comforter has a cigarette burn hole in it. Woke up to the sink leaking.

Friends_and_family Family

2/10

Poor

25 Oct 2024

Daniel

Do not book this hotel! Roaches everywhere and the place is a mess. People live there and are very noisy