Name: Manila Grand Opera Hotel - Multi Use
Address: 925 doroteo jose street corner rizal avenue, Metro Manila, 1003, PH

10/10

Exceptional

07 Jul 2026

Efigenia

Nice place. Staffs were also nice

8/10

Excellent

27 Jun 2026

Helen

The location is good if you want to stay in the real deal heart of Manila. The mattress on the bed could be softer, hard as a rock very firm. They offer you a lot of entertainment and very safe hotel with plenty of security.

Family

8/10

Excellent

14 Apr 2026

Edrin

Fresh food 😋

Self

2/10

Poor

06 Apr 2026

Jim

There was an issue with disturbing nearby guests who got unto verbal abuse on me at telling them to behave as they were extremely noisy late at night. They did not comply with the house rules.

It ought to have been they were permanently barred from the hotel due to this. This should go without any prompt from my side. But the staff said nothing about it other than the usual sorry saying. They just sent someone to \"talk to them\".

Result: These thugs stayed for one night, they are welcome to come back. I stayed for three nights and will never come back.

The staff at Grand, you need to reply to this message. Just change your policies to bar people that misbehave.

10/10

Exceptional

07 Mar 2026

Annie

Location has easy access to a lot.

Self

10/10

Exceptional

24 Feb 2026

Charles

Very good hotel
Nice staff nice accommodation

6/10

Pleasant

10 Feb 2026

Gloria

There was cockroach visible at the breakfast buffet
Otherwise everything was excellent as usual

Friends_and_family Family

8/10

Excellent

27 Jan 2026

Gene

The breakfast buffet was a little underwhelming but Ray came through for my wife who has a lot of food allergies. he went out of his way to make her breakfast delicious and satisfying. The location is really good, close to metro train station and lots of jeepny's close by if you want to go a short distance. Our room did not have any windows which was a suprise but it seemed clean enough and the shower got hot water quick! I would stay here again if I needed to be in this part of Manila.

Partner

8/10

Excellent

15 Dec 2025

Cesar

Friendly services and easy access to Divisoria

8/10

Excellent

26 Nov 2025

Anita

The hotel was right, in fact connected to the Doroteo Jose Station of LRT line 1 and co

8/10

Excellent

22 Nov 2025

laszlo

Only problem the window. Small no view.

Self

6/10

Pleasant

18 Oct 2025

Andrew

Not terrible for the Philippines

4/10

Poor

05 Oct 2025

Victor

This is my first time exp. In hotel the lavatory dràinaige problem and shower room very dark color of paint and times.

10/10

Exceptional

23 Jul 2025

Alexander

Hi I really enjoyed my stay , the staff made me feel really welcome , I just wish I could pick the hotel up and place it in another area , that’s the only negative I have , the food was great , I enjoyed the breakfast ,

Leisure Self

10/10

Exceptional

09 Jul 2025

Crisanta

Good Service 😊

Leisure Family

10/10

Exceptional

30 Jun 2025

Patrick

good

Leisure

10/10

Exceptional

21 Jun 2025

Krisel

All staffs are working hard and very friendly and helpful i am sure we will be come backto stay there,excellent costomer service,

8/10

Excellent

19 Jun 2025

Duncan

Excellent accommodation, right in the middle of the markets.

Partner

6/10

Pleasant

09 May 2025

darryl

Poor quality room.

Leisure Partner

10/10

Exceptional

24 Apr 2025

steve

The staff were very friendly and always greeting us with a smile. The breakfast was a great addition to our stay because the food was good and unlimited and the pool though a little on the smaller side made up for it with clean and clear water which was nice and refreshing after a hot day in the sun.

Leisure Partner

8/10

Excellent

17 Apr 2025

josie

Everything was fine except for the house keeping issues

Leisure

6/10

Pleasant

05 Apr 2025

Richard

Nice hotel

6/10

Pleasant

27 Mar 2025

Jonathan

The staff fantastic, hotel clean

Leisure

10/10

Exceptional

03 Mar 2025

James Ryan

The best hotel near Tondo

Excellent buffet breakfast, the kids love the kiddie pool. It is close to Deca Mall where the kids go everyday to the playhouse and come back to a quiet, comfortable, secure hotel. Hotel starr is easy to work with.

Friends_and_family Family

10/10

Exceptional

19 Feb 2025

Angelie

It’s good for the price they offer they give you more than what you pay.

8/10

Excellent

18 Feb 2025

Ivon

The street around the hotel was fairly run down but
an advantage was the direct entry to the train station from
the mezzanine of the hotel. Nice room, quiet airconditioning.

Leisure Self

10/10

Exceptional

06 Feb 2025

Roberta

It’s comfortable

Partner

10/10

Exceptional

02 Feb 2025

Ivon

So good I went back a few days later for another stay.

Business_and_leisure Self

6/10

Pleasant

18 Jan 2025

Owen

Average stay

Staff were very attentive and polite. Room was okay, mattress was very firm and we had 2 baby cockroaches too. The shower flooded very easily as the drain seemed to actually be uphill of the floor, meaning not all of the water will ever drain. Very loud neighbours with children running around screaming, although this is not the fault of the hotel.

Partner

8/10

Excellent

18 Jan 2025

Gerard

A

Business_and_leisure Partner

8/10

Excellent

06 Jan 2025

Sergio

We liked the location. Close to T1 line and local attractions. The hotel is very run down and needs improvements.
Rooms are average no windows.
The staff made our stay very enjoyable always there yo help and advise us.

Leisure Partner

6/10

Pleasant

19 Dec 2024

Charlie

The service in the restaurant was very unhelpful and very very slow and forgetting orders Also after sitting in the restaurant Nobody came to our table for one hour Then they only took my partners order and forgot me Then when her food arrived they just served me a bowl of rice and no main course I then told them you haven't taken my order yet ! I then ordered my main course of chicken n garlic rice This then took another twenty minutes and arrived with no garlic rice So this item came after ten more minutes The restaurant only had two other tables to look after So i think this is the worst hotel in Manila And would not recommend it to anyone

Leisure Partner

10/10

Exceptional

21 Nov 2024

Amrit

Very nice building and hotel

Leisure Self

8/10

Excellent

18 Nov 2024

Verified traveler

The location is really good, situated near terminals and there's a path going straight to LRT. My kids had fun and enjoyed the pool and I enjoyed the steam room too.
Free breakfast is just okay and basic.
The TV is just basic, no Smart apps, just basic channels,ang so we just didn't use it. The exhaust in the bathroom is pretty loud and noisy, so taking a shower is not that relaxing. No other switch to turn it off. Staff are polite and accomodating

Friends_and_family Family

8/10

Excellent

24 Oct 2024

Edward

Excellent value for money, staff were great

8/10

Excellent

13 Oct 2024

Rhona

A hotel with historical significance!

Location is central with direct access to public transport. Room is good sized. Mattress is too firm for me. Although towels are clean, I would kindly suggest to change to new ones as they look old. Pool is good sized and there is a service elevator to avoid the main lobby. There is a sauna room but I did not use this. Food is average for me. The staff is brilliant. They are all friendly, polite and very helpful. There is a casino on-site and entertainment in the evening. There is a supermarket across the street too. Parking for guest is available. I will stay again.

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

Russell

Great hotel , fantastic staff.

Business_and_leisure Family_with_children

10/10

Exceptional

07 Oct 2024

Yuphin

Fantastic value, nice pool and sauna. Rooms were good. Mattress a bit tough but okay. Breakfast in the morning was nice. Access to the LRT railway station directly from the platform. Hot water shower. Enjoyed my few nights here and would return. Staff professional and courteous.

Leisure Partner

8/10

Excellent

07 Oct 2024

Gina riza

The place is quiet and the staff were approachable and kind.

10/10

Exceptional

29 Aug 2024

Mutya

Awesome

Business

10/10

Exceptional

11 Jul 2024

David

Great staff, obviously run by a Chinese group as the menu is all Chinese food, which is very good 👍
On the down side was told they are putting me in a recently upgraded room, however the bathroom sink had had a big chunk off the side glued back on with mastic and the toilet seat won't stay up and no soft close, room 305, thats it, the rest was 😃👍

Leisure Self

4/10

Poor

11 Jun 2024

NOEL

No window, poor lighting on room, noisy exhaust fan at bathroom. Elevator is small.

Leisure Family

10/10

Exceptional

13 May 2024

Joe

The friendliest staff from amy other hotel around the world that i have visited

Leisure Friends

8/10

Excellent

22 Mar 2024

Bliss

Staff are corteous and approachable as well

Leisure Self

8/10

Excellent

07 Mar 2024

Lourdes

Friendly and helpful staff, but food during breakfast need varieties of selection

10/10

Exceptional

26 Jan 2024

Darryl

Good value motel.

Staff very friendly and helpful.

Very clean.
Swimming pool very good.

No complaints whatsoever

Leisure Self

4/10

Poor

15 Jan 2024

David

It was ok . I stayed there in the past and it was a much better experience. This time around the shower head didn’t work properly because it was broken.

Leisure Partner

10/10

Exceptional

09 Dec 2023

Emebeth

Convenient to walk around Manila.staff are nice

Leisure Self

4/10

Poor

06 Dec 2023

JAMES

Very dirty, small rooms, lift too busy, breakfast not much options, noisy, rooms stinks. Only thing good is staff is very friendly

Leisure Family

10/10

Exceptional

24 Oct 2023

RAFEEQ

I AM HAPPY BEAUTIFUL HOTEL

Leisure

8/10

Excellent

08 Oct 2023

Jason

For the location in Manila, this is a nicer hotel than you expect. Room was on the small side with just a small window not over looking much. But the room was nice and clean. Bed was comfortable. Refrigerator was a little dingy but no biggie. Bathroom clean with a shower that was ok. Dinning had good food. Breakfast was not bad.

Leisure Self

10/10

Exceptional

06 Sep 2023

Ronald

Buffet breakfast is very good . Best breakfast in any hotel. Rooms are newly renovated, very very clean and modern. Large flat screen TV. Swimming pool . Casino on the premises. LRT station is connected to the hotel . Friendly staff throughout the entire hotel.

Leisure Family

4/10

Poor

28 Aug 2023

Ebonee

I really wanted to like this property but found it hard on a daily to do that!

Very few staff members were helpful or nice. The front desk and mister donuts were the absolute worst. No communication you need front desk to reset your pass to actually get into your room. Wifi pass lasts about 24 hours then expires o you need a new one and a pass to use the pool. All would have been ok if someone had actually told me this. Not one member did. Then to make it worse I actually reset my room pass to get access thinking it was a fault when it is part of their normal process. So I didn’t find out till the 3rd day that it needs to be done daily.
I asked for cocktails and it came with no alcohol which by the way would be otherwise called a mocktail…. And then they had pina colada on the menu but had no clue how to make one. Complete waste of money.
The pol has mould around the tiles at the steps. The plant boxes are literally weeds. Just very run down. So many people standing around but not a lot cleaning. Has major potential this hotel but feel management is lacking,

Pros
Elevator staff were awesome.
The security guards at the door were so very nice.

Leisure Family

8/10

Excellent

25 Apr 2023

Verified traveler

Overall good

Friends_and_family Family

10/10

Exceptional

21 Apr 2023

Verified traveler

Happy customer

All in all excellent service apart from the wifi which is kept on disconecting

Friends_and_family Family

8/10

Excellent

08 Feb 2020

Verified traveler

Friendly staff and good customer service. We enjoyed our stay with the hotel. We absolutely recommend it to prospective holiday makers

Friends_and_family Partner

2/10

Poor

30 Jan 2020

Verified traveler

Good pool. Very bad location. Didn't have a good view from our room to see. We didn't get the room we book online we when we got there. Our sink was leaking that we had a puddle. Everything that said it was free online wasn't free in person we had to pay if we wanted an extra towel or laundry or anything else. Every day we had to change the wifi password. We had a very hard time sitting everyone to sit in our tiny little room.

Leisure Friends

2/10

Poor

24 Jan 2020

Verified traveler

Didn’t like Nothing at all about hotel, westerners beware Nothing but rice and s—T , disorganised staff Like headless chickens 🐔

Leisure Self

4/10

Poor

19 Jan 2020

Ilocanoak

Everything is a walking distance- grocery, school, church, lrt, jeepney, etc. The staff though are not very friendly save for some elevator people. They are too strict and too suspicious. I seldom see them smile like most Filipinos or like most people in the hospitality business. Their housekeeping didn’t even bother to wash the used glass and just returned it to the rack as if it it was already clean. Towels do not feel fresh nor do they smell like fresh. Aircon is unsightly and so dirty. TV is old. Internet is slow and you need to go down every 24 hours to ask for new passwords as they won’t give it to you over the phone.

Business_and_leisure Self

4/10

Poor

04 Jan 2020

Pamy

Facilities are too basic, not for a holiday. Food was good though and the jakuzi in the pool looked interesting. Next time I will not go there for a holiday. Maybe for a business trip I would.

Leisure Family

10/10

Exceptional

13 Nov 2019

Evangeline

Been here 2nd time now, I like the location it’s very easy for me to go from point A to B. Will definitely come back and will recommend to friends.

Self

10/10

Exceptional

01 Nov 2019

Verified traveler

Staff was very polite and nice.the hotel very clean nice atmosphere.food always good..

Friends_and_family Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

The hotel is clean

10/10

Exceptional

07 Oct 2019

Verified traveler

Place very clean , staff very pleasant and polite.

Friends_and_family Partner

8/10

Excellent

22 Sep 2019

Verified traveler

historical

8/10

Excellent

22 Sep 2019

Verified traveler

I like its strategic location. i dont like its parking condition.

Business_and_leisure Family

4/10

Poor

04 Sep 2019

Beverly

Will not stay here again.

Everything is in poor condition- room (old), towels (looks very used), aircon (not cool).. food was average. Will not stay here again and recommend.

Partner

8/10

Excellent

07 Aug 2019

Verified traveler

I liked being closer to my relatives in Tondo, Manila and what I don’t like is that their towels are old and no longer white

Friends_and_family Family

8/10

Excellent

13 Jul 2019

Verified traveler

Breakfast was adequate, but could be better catered to non Filipinos. Service was excellent.

Business_and_leisure Self

8/10

Excellent

25 May 2019

Nerissa

It’s a pleasant stay. With so accommodating staff specially during breakfast. It’s just proper to commend Mr Rey de Guzman.

Family

6/10

Pleasant

21 May 2019

Verified traveler

I liked the location eventhough it looks like crowded busy location but what I don’t like is the food almost the same thing for the whole week on breakfast buffet and the the towels are so thin and doesn’t look white but dirty white and the blankets and most of the bed doesn’t have bed skirt

Friends_and_family Family

8/10

Excellent

21 May 2019

Verified traveler

I liked the property close to center of Manila and what I don’t like is their towels are old and no longer white colors and very thin.

Friends_and_family Family

4/10

Poor

23 Apr 2019

Verified traveler

i did not book this date, i was charged and am coming there to disscuss it when i arrive april 27, to the manager. was chaged for a room i did not even, stay there, crazy.

Friends_and_family Family

6/10

Pleasant

23 Apr 2019

Verified traveler

Rooms are too small. Paid extra to check in earlier
In the day

Business_and_leisure Friends

10/10

Exceptional

11 Mar 2019

Verified traveler

differnt part of the world but i loved it...
food is good.. people are friendly...

Leisure Self

6/10

Pleasant

10 Mar 2019

Verified traveler

It would be nice to upgrade their furnitures.

Business Partner

8/10

Excellent

04 Mar 2019

Verified traveler

one of the assets of this hotel is the friendliness of its staff.

Business Friends

6/10

Pleasant

05 Jan 2019

charles

Additional payment

Some problem with the price you have published on line,,i was asked to add 375 per room..

Family

8/10

Excellent

29 Nov 2018

Verified traveler

Good location, staff are accommodating,friendly and very professional.
Will recommend hotel to my friends and family

2/10

Poor

15 Oct 2018

Verified traveler

Horrible service

Wont recommend it to anyone. I wont bother coming back

8/10

Excellent

29 Sep 2018

Verified traveler

Not a great location

Good clean room that was large enough to be comfortable for two people. Frig for drinks was nice. No hot water was a big negative!! And breakfast was awesome but expensive. The area around the hotel was very dirty and rundown it was not conducive to walking around and shopping. Otherwise we enjoyed our stay.

Partner

4/10

Poor

22 Aug 2018

Verified traveler

Wifi is worst mobile signal is 1 bar to none, room has lots of bit damage. Didn't expect like this

8/10

Excellent

11 Aug 2018

Reagan Gregorio

The breakfast area looks shabby.

4/10

Poor

02 Aug 2018

Richard

Why I Won't Recommend

A Hotel Room is your 'home' away from home. A place to relax after a hard day's activities. But for a smoker staying in your hotel, it becomes a real bother just having a smoke.

2/10

Poor

31 Jul 2018

Verified traveler

Nasty Hotel

Bathroom stink. Sheet are so filthy, Aircondition is not cold and when we report it they replaced it at 3am. Walls are dirty.

Family

8/10

Excellent

21 Jul 2018

Jon

Grand Opera hotel is located in a busy area of metro Manila. This is a good thing because you can either take taxi or easily ride the metro light rail. There are plenty of stores and shopping around - and plenty of restaurants nearby (Jolibee, KFC, Pizza Hut, McDonalds, etc).

There is a very convenient 7-11, Laundromat and grocery store directly across the street.

The room included a fridge and coffee pot. I bought a rice cooker to bring to the room so I could heat up soup/ noodles.

The Hotel itself is gorgeous. The main dining room and lobby is luxurious and there is a nice casino in the building as well. The pool was extremely comforting when the temperature rose.

The staff was very accommodating and friendly. Everything I needed was taken care of by them. Service with a smile.

UNFORTUNATELY there are problems with the Grand Opera's rooms which I feel can be addressed easily.

#1 My room only had two sockets. One near the bed and one for the coffee pot. You will definitely need to buy EXTENSION CORDS if you plan on connecting a laptop or any USB devices. I needed 3 extension cords in total.

#2 The bathroom and bedroom had no place to hang wet/drying clothes. There was a cabinet space for hanging dry clothes, but no place to hang swimsuits -for example. I recommend the hotel put some form of clothing line or rack in the bathroom.

There was also no drawer space. Hotels usually have some drawer to put basic items away.

4/10

Poor

01 Jul 2018

Verified traveler

Too far

Great for a cheap place but photos are not what you get.
Honestly we wish we never stayed in Manila & got a flight straight to our next destination.

8/10

Excellent

24 Jun 2018

Cesar

Service crew, security guards and waiters are all hardworking people and the only comments is the towel are very old and Airconditioned from every floors are not working ever since I check Inn and even last year, so please get rid of that bcoz that’s not for display.

6/10

Pleasant

22 Jun 2018

Elijah

the hotel is too old and smell not good. But very convenient and good service.

6/10

Pleasant

19 Jun 2018

Verified traveler

When i get to our room the room is dirty and no beddings. I am very dissappointed. The staff moved us to another rooms. Its okay but the cleanlines need to improve.

6/10

Pleasant

26 Apr 2018

Verified traveler

Its ok for the purpose of my stay.
The hotel is good for guest that loves to gamble in casino.

10/10

Exceptional

25 Apr 2018

lawrence

Convinient.restaurant very nice. Staff excellent .

Could never ask for more. Highly recommended to all guest.

6/10

Pleasant

24 Apr 2018

Alvin

Feedback on services and qualities

1) Hotel Staff doesn't have much customer services especially door entrance staff. Guest holding lots of stuff yet none of the hotel staff willing to help open the door yet require the security guards to open on behalf.
2) What are the difference between bringing outside ordered and home cooked food into hotel? All are still considered as outside food isn't it?
3) There isn't any water heater supply for shower.
4) Hotel should upgrade their air-con systems which are not noisy types.
5) TV should be placed in the middle of the room and not on the side of the wall.
6) There isn't any 24/7 standby for food order. Lots of food not available during the night or midnight period.
7) Wifi passwords should be fixed and shared within the hotel guest during the stays and not on daily basics. Open Free Wifi may attract more guests to visit the hotel often.

Family

10/10

Exceptional

10 Apr 2018

Verified traveler

Good and family friendly.

The familly had a great time. The kiddos enjoyed the pool and we love how close it was to DV. Grams enjoyed the casino. We a had short but good Manila adventure.

There was less people in the area because it was a long weekend holiday.

Family

10/10

Exceptional

03 Apr 2018

Gilbert

Very nice hotel and the staff was very attentive

Everyone was very polite and honest ,hotel was very clean,very safe lots of security. Love all the staff,restaurant very excellent convenient,

6/10

Pleasant

23 Feb 2018

Verified traveler

Transportation is convenience

Convenience go out to find food ,
Transportation is convenience.
A lot of old church to visit ,building I are very beautiful.
The river and bridge are nice .

6/10

Pleasant

12 Feb 2018

Verified traveler

Nice hotel, close to all amenities

Staff are courteous, reasonable rate and facilities are good.

4/10

Poor

05 Feb 2018

dan

The place is rundown

Condensate water from air condition is leaking inside the room. Water bubbles between the paint and the wall. Room 602