BB
Bed & Breakfast
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Best Western Hotel Austria
St. Etienne · France
20 Bis Place MassenetView location
8.2/10Excellent74 Reviews
Cleanliness8.8/10 8.8
Service9.2/10 9.2
Comfort8.2/10 8.2
Condition8.2/10 8.2
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Hotel Austria
A 3 Star hotel with a modern and cozy decoration, nestled in the terrace district, suitable for tourist or business stays, for couples or families. Close to the main tourist attractions of the city, the hotel is also close to buses and trams.
Between the historical centre, the Cite du Design, the museum of modern and contemporary art, and the Planetarium of Saint-Etienne, you will have no difficulty in making your days more enjoyable. The hotel features different categories of rooms, Standard or Superior.
All rooms are carefully decorated in a modern and cozy style. All the equipment dedicated to your comfort and well-being is included, i. e. reversible air-conditioning, hairdryer and a high-speed Wi-Fi connection throughout the establishment.
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With a stay at Best Western Hotel Austria & Spa in Saint-Etienne, you'll be within a 5-minute drive of Musée d'Art Moderne de Saint-Etienne and Stade Geoffroy-Guichard. This spa hotel is 1.2 mi (2 km) from Musée des Verts and 1.3 mi (2.1 km) from University Hospital of Saint-Etienne.
Make yourself at home in one of the air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Popular amenities
Dining services
Concierge
Spa
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 5.50 percent will be charged
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
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Optional fees
- Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
- Nearby parking fee: EUR 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
English
Italian
French
Nearby attractions
Musée d'Art Moderne de Saint-Etienne
0.7 km / 0.4 mi
Stade Geoffroy-Guichard
1.4 km / 0.9 mi
Musée des Verts
1.6 km / 1 mi
Fast & Green
1.8 km / 1.1 mi
Cité du Design
2.1 km / 1.3 mi
Saint-Etienne Golf Club
2.1 km / 1.3 mi
Zenith Saint-Etienne Metropole
2.2 km / 1.4 mi
University Hospital of Saint-Etienne
2.3 km / 1.4 mi
Saint-Étienne Exhibition Park
3 km / 1.8 mi
Cathedral of Saint Charles Borromeo
3 km / 1.9 mi
Parc des sports de Méons
3.2 km / 2 mi
Musée de la Mine
3.7 km / 2.3 mi
Museum of Modern Art
3.7 km / 2.3 mi
Musée d'Art et d'Industrie
4.2 km / 2.6 mi
Opera Saint Etienne
4.5 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms
- Number of floors (main building): 2
- hotel
- American Express
- MasterCard
- Visa
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
Show 16 more facilities & services
- Late Check-outExtra charge
- Wi-fi
- Laundry service
- Medical serviceExtra charge
- Multilingual staffExtra charge
- Air conditioning in public areas
- Hotel safeExtra charge
- Lift accessExtra charge
- Newspapers
- Luggage room
- Bar
- Restaurant
- Conference room
- Meeting room
- PhotocopierExtra charge
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE SUPERIORTRIPLE • SUPERIOR • 14 m²TPL.SU
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
TRIPLE SUPERIOR
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU
Room amenities
- Hairdryer
- Wi-fi
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 14 m²ROO.QN
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
Room QUEEN SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN
Room amenities
- Wi-fi
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE SUPERIOR NON SMOKINGTRIPLE • SUPERIOR NON SMOKINGTPL.SU-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
TRIPLE SUPERIOR NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARD • 14 m²DBT.ST
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
Double or Twin STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Room amenities
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 14 m²DBL.ST
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Hotel Austria
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Best Western Hotel Austria
20
reviews shown
Alison
Great staff service from all the family
Jennifer
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
stephane
Très bien personnelle très aimable
Aurelie
Un petit déjeuné bien varié avec de belles présentations de fruits ! Personnel attentif et tres agréable, bouteille d'eau proposée pour la journee de travail, de petites attention qui donnent envie d'y revenir !
Michel
Le spa n'est pas proposé spontanément, c'est dommage
Lionel
Bien bonne literie
Christophe
Personnel accueillant et à l'écoute
Ketsia
Les chambres sont propre mais organisation pas fameux j’ai voulu annuler le petit déjeuner car je devais partir tôt impossible de ce faire rembourser, petit déjeuner beurre périmé assez déçu
Novia
La chambre était très propre. Une bouilloire à disposition , un service très apprécié. Le personnel très agréable et le restaurant est très bien .
lombardo
Top !
Chantal
Nous avons appréciés le personnel très très aimable, le point négatif le contenu du petit déjeuné
Sandra
Très bon hôtel
Tout le monde est très accueillant.
Bien placé, chambre propre et bien équipée.
Je recommande le restaurant
Bien placé, chambre propre et bien équipée.
Je recommande le restaurant
Antoine
Une super réception, mais énormément dessus des photos a la réalité.. Impossible de s'asseoir sur le toilette trop serré dans la salle de bain. La douche pas de pression et des fuites enormes sur la colone de douche. Le petit déjeuner laisse à désirer.
Djailani
Un séjour mais sa va
Peggy
Bel hôtel, il reste cher pour le lieu et l'emplacement, mais belle surprise et belle decouverte de son restaurant. Pour le prix j'aurai prefere avoir un spa gratuit. 30€/personne c'est abusé.
Sandra
Excellent !
Hôtel parfait !
L’accueil est excellent. Chaque personne est très agréable. Les plats au restaurant sont très bons donc je mange sur place à chaque fois sans hésitation.
Parking au pied de l’hôtel quand il y a de la place.
Les chambres sont à la hauteur du reste.
Merci
L’accueil est excellent. Chaque personne est très agréable. Les plats au restaurant sont très bons donc je mange sur place à chaque fois sans hésitation.
Parking au pied de l’hôtel quand il y a de la place.
Les chambres sont à la hauteur du reste.
Merci
Michel
Tres bon accueil
Nicolas
Très bon service et accueil seul bémol les wc sont dans un espace tout simplement beaucoup trop étroit !
Matty
Bonne surprise
Chambre très propre, bien agencée, confortable et petit déjeuner très complet et joliment présenté ( brochettes de fruits frais etc).
Ilima
Très bonne accueil et tout et parfait
Location & surroundings
Best Western Hotel Austria
20 Bis Place Massenet, Saint Etienne, France
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Best Western Hotel Austria
31 hotel photos
