Mayu Grace Hotel Kyoto

Japan , Kyoto
KYOTO, 457 2 Tsuboya Cho Oike Sagaru Ogawa Dori Nakagyo K
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50 reviews shown

10/10

Exceptional

24 Mar 2026

Thomas

This is really nice hotel for the price. It is at a good location in town, about a 5 minute walk from a station and with a lot of restaurants within walking distance. The staff is very nice and helpful. Just know that the facility has bare minimum staff until around 1pm, and you cannot check in until 2pm.

The room is really nice, it has a huge walk-in shower with a tub. It has a nice lounge area as well with free coffee. The staff is very nice and easy to communicate with. I can't believe the value this hotel was to stay at, just amazing.

10/10

Exceptional

09 Mar 2026

Kimberly

Great hotel, staff and location. This was our second time there and enjoyed it very much.

10/10

Exceptional

12 Dec 2025

Jordin

Hotel has wonderful, large rooms with kitchens. Very close to train stations, local shopping and restaurants.

Hotel staff are very friendly with a self service bag drop before checkin.

Loved it!

Leisure Family

10/10

Exceptional

28 Oct 2025

Jean

Very modern clean and extremely roomy.. Highly recommend

Leisure Family

10/10

Exceptional

09 Oct 2025

David

The hotel room was very clean, new, and neatly arranged. The bathroom was spacious and well-maintained, providing great comfort during my stay. Overall, it was a pleasant experience, and I would definitely recommend this hotel to others.

10/10

Exceptional

08 Oct 2025

Yasuko

Clean and spacious room, close to grocery stores and shibori museum. A soaking tub was a great treat after so much walking. Nijo-Jo castle is a must see.

10/10

Exceptional

07 Oct 2025

Julio

I had a wonderful stay at RESI STAY Mayu Grace Hotel! The rooms were clean, modern, and very comfortable, with thoughtful amenities that made my stay effortless. The staff were friendly and attentive, always ready to help with a smile. The location was convenient, making it easy to explore nearby attractions. Highly recommend for anyone looking for a relaxing and hassle-free stay!

Leisure Friends

10/10

Exceptional

22 Aug 2025

Jess

Our room was massive, even better than we could have hoped for. A small kitchen meant we could have food reheated from the host of convenience stores round the corner. We would highly recommend and would stay again in one of we had the option.

Leisure Family_with_children

8/10

Excellent

04 Aug 2025

Sam

Friendly and helpful staff

Lovely hotel, very friendly staff, spacious with a balcony, beds however where horrendously uncomfortable.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Travis

Great value place to stay in a central location. Stayed with our 1 year old and had plenty of space. Thanks team :)

Leisure Family

10/10

Exceptional

26 Jul 2025

Mi-yae

We (party of 3) stayed in a deluxe double room and the room size was huge! It had a kitchen area that even had a stove and sink. The staff were super friendly and helpful. The only small issue is that there is no 24/7 front desk/reception staff so be aware of that if you are checking in super early/late. Highly recommend this property though.

10/10

Exceptional

18 Jun 2025

Togrul

Very smooth check in and detailed explanation by the staff. Super spacious room and very convenient location, that is 7-8 minutes walk from subway station.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Rick

Could not have been happier with this property and will definitely return if we are in Kyoto again. I’m super picky and we loved everything about it. Had the standard room and it was more than enough for our needs.

Leisure Family

10/10

Exceptional

08 Jun 2025

Jai

Excellent and spacious rooms. Very comfortable for a family of three.

Leisure Family

8/10

Excellent

12 May 2025

jeremy

I have been using the lobby often for work. In the evening, i believe one of the older male staff smoke. So i can smell cigarette smell. The hotel is a non smoking hotel, yet the staff allow to smoke. The smell comes from office space at the ground floor.

Business_and_leisure Partner

10/10

Exceptional

24 Apr 2025

Jie

Huge room (consider in Japan market), proper kitchen, quite, clean, helpful reception ,we had a wonderful stay

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Kate

We had a large 50sqm room. I thought I had booked a room with 2 beds but there was only one king. Fortunately the lounge was a sofa bed and our son found this very comfortable. We highly recommend this property for location, comfort and value for money

Leisure Family

6/10

Pleasant

11 Apr 2025

Pablo Nicolas

El lugar no está mal en si, es limpio y las instalaciones están bien.
La ubicación es mala, a 30-20min de todo

10/10

Exceptional

10 Apr 2025

Lian

This place was perfect. We stayed for five days. The location was excellent, the room was clean, and the kitchenette was fully stocked. Staff were amazing as well. Would definitely recommend.

Leisure Family

10/10

Exceptional

07 Apr 2025

Verified traveler

Lovely Kyoto hotel.

Very nice hotel in a quiet neighborhood. Walkable to Nijo Castle. Convenient walking to subway stations. Be aware front desk only staffed from 2pm to 10pm. Checkin is at the hotel during those times. ResiStay also has a central checkin office next to Kyoto station for all their other rental properties but is a madhouse. There was some confusing emails about checkin procedures. Highly compliment Hideyo for her helpfulness and advice about restaurant recommendations within walking distance.

Partner

8/10

Excellent

02 Apr 2025

Glenn

RESI STAY Mayu Grace Hotel is a perfect mix of modern comfort and Kyoto charm! Spacious, beautifully designed rooms with cozy beds made for a relaxing stay. The quiet yet convenient location was ideal for exploring the city, and the staff’s hospitality was top-notch. Would definitely stay again—highly recommend!

Leisure Partner

10/10

Exceptional

23 Nov 2024

john

Excellent service and beautiful room

Leisure Partner

10/10

Exceptional

30 Oct 2024

Fran

Very good property with all appliances you will need. Comprehensive instruction manual and instructions around the accommodation.
Near key lines for public transport.
We had a pleasant experience.

Leisure Family

10/10

Exceptional

25 Sep 2024

Wendy

The staff was helpful. Place was very clean and up to date. It's a walking distance to metro station. There is a coin operation laundry near by.

Leisure Family

10/10

Exceptional

23 May 2024

Jimmy

Nice and quiet. Very clean area. Room is spacious. Walking to station, Sanjo market, Life and Fresco super market. So many choices.

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jan 2024

Arthur

Neighborhood hotel. Small and quaint. NOT the resiv stay kyoto but a5 minute walk from busses and subway. Easy to get around is you don't want to use cabs. Neat neighborhood.

Leisure Family

8/10

Excellent

29 Nov 2023

Yuji

This is not a full-service hotel.

There are no staff available till the check-in time. It means if you want to leave the luggage, it is possible, but they would be unattended.
Japan is safe, but still, it is not the best procedure.

The room is large enough to accommodate opening up several suitcases and bags.

The bathroom was clean, but there was some dust on the vanity shelf that had not been cleaned up enough.

The location is okay; if you have many items to carry, calling a taxi is recommended for checking in and out.

Leisure Family

10/10

Exceptional

11 Aug 2023

Caroline

Great, roomy property for a family of three. It was sweltering when we were in Kyoto so we wished the hotel was a little bit closer to some of the temples and shrines we wanted to visit. We found that we did quite a bit of walking and often taking buses to the same areas, away from the hotel. Overall those locations quite good and if the weather wasn’t so bad, I think it would’ve been fine.

The closet space is great and it is nice to have room to spread out. It would be nice to have something other than local channels available to watch on TV at the end of a long day — but that is a very minor issue. Beds were super comfy. One of the staff members we saw a few times was absolutely lovely. On the other days, the two younger staff didn’t really acknowledge us. I would really recommend this hotel for families.

Leisure Family

10/10

Exceptional

17 Jul 2023

Sharon

Location is a gem.

The registration staff were very helpful and communication was effective. They successfully helped arrange taxi vehicles for our timely departure. The facility is a gem off the main thoroughfare. Taxi drivers are not always familiar with it so use a hotel card to assist on location.

Friends_and_family Family

10/10

Exceptional

13 Apr 2023

David

The facilities, staff, location, cleanliness and size of hotel were excellent. The restaurants, bars and transport were all close by and great. The street and room were quiet and clean. Wonderful stay.

Leisure Partner

10/10

Exceptional

01 Apr 2023

Andre

Nice large clean rooms with a kitchen and huge shower/tub room. Easy walk to subway stops.

Leisure Partner

8/10

Excellent

01 Apr 2023

Marcel

Small apartment, not full service

Room seemed large, but was actually not well laid out. It was mostly a long corridor with bedroom at the end. Along the corridor were the toilet, bathroom and kitchen. The bedroom had maybe 1m around the bed, so there was nowhere to put our two suitcases.
It is not a hotel though. There is no housekeeping, no restaurant, and only a partially staffed front desk. They are apartments.
Biggest downside was that they cannot arrange Takuhaibin luggage forwarding (but they can receive). For this, they sent us to the local FamilyMart supermarket… however they only take small suitcases!

Partner

10/10

Exceptional

03 Aug 2022

Keiko

Excellent hotel. No complaints at all. The hotel is in quiet area, real Kyoto town feeling, but still easy access by bus (bus stops 3 minutes walk) to Kyoto station (3 route services) and Shijo-Kawaramachi, down town (1 route). Every 10 - 15 minutes service which is always on time. Subway station is close by as well (I can’t tell how long it takes as I did not use the subway.)
Three 24 hour open convenience stores within 3 minute walking distance. Seiyu supermarket is 10 minutes walk (open til 9pm) so you can cook your own food if you like in the hotel room easy. Cooking facilities are well organized. Kitchen is separated so You don’t see the kitchen from the bedroom. Bathroom is separated (bathtub/shower room and dressing room with wash basin) so you have enough space, the toilet is also separated from the bathroom. Bed, linens, pillows are so comfy. Pillows as I checked the make to buy the same for myself are made by a private company in Kyoto. Everything in the hotel room is with thoughtfulness. You feel Japanese “Omotenashi”. The reception lady is fluent in English, German, very helpful and nice to talk with. I have no hesitation in recommending this hotel.

Leisure Self

10/10

Exceptional

28 Dec 2025

LUIZ F A

Melhor hotel que ja fiquei. Mesmo a recepção funcionando apenas depois das 14h, tudo funciona, o quarto é absolutamente fantástico, principalmente para padroes japoneses (é enorme). Sempre que voltar a Kyoto ficarei aqui!

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Fábio

Impecável
Simplesmente perfeito e Sensacional.
Recomendo demais!!

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Marius

Alles war wunderbar.

Schönes, großes Zimmer und alles sauber.
Gratis Kaffee in der Lobby 😃

Leisure Partner

10/10

Exceptional

10 Jul 2025

KEVIN

整潔乾淨

8/10

Excellent

02 May 2025

Felicia

The stay was great, the staff were friendly and the place was clean. My deluxe room was very large and the beds were large and comfortable. There was a hair dryer and hair straightener, shampoo and conditioner, razor and toothbrush. I am not giving it 5 stars because there is no washing machine in the building so you need to go to a nearby laundromat (for a separate payment). Also, we had asked several times to check in ONE HOUR early due to a work appointment after our arrival, but they were unable to do so, even though their check out times are 11am and check in times are from 2pm. Also, there is no staff at the reception before 2pm so it was impossible to leave your luggage in custody (you could leave it behind the reception desk without any checks).
Very sorry because a hotel must provide the possibility of early check in!

Business_and_leisure Partner

8/10

Excellent

22 Mar 2025

tsz ki

枕頭太軟，沒有承托力

Leisure Friends

10/10

Exceptional

14 Mar 2025

Chiahan

The room is cozy. Excellent location with walking distance to subway stations. Several convenience stores nearby. Quiet and safe.

Partner

8/10

Excellent

24 Feb 2025

Roy

È una bella struttura e ben curata. Il problema principale è logistico, bisogna camminare abbastanza per arrivare alla metro ma nulla di insormontabile, certamente non merita cinque stelle a causa di questo inconveniente. L'ambiente è pulito e ordinato. Io essendoci stato per ben due settimane avrei preferito che ci fosse qualche comodità in più: in cucina un ripiano dove poggiare le cose ad es. La pulizia della camera e i cambi sono a richiesta. Io non ho fatto mai la richiesta ma avrei gradito se me l'avessero offerto. Ho gradito moltissimo la disponibilità di una fantastica macchina da caffè italiana.

Leisure Self

8/10

Excellent

29 Jan 2025

MIKA

おしゃれだけど部屋は狭い

おしゃれなホテル、バーの音楽が響いてた
部屋は狭くコンパクトで床にスーツケースを広げられない
部屋が寒すぎた

Self

10/10

Exceptional

06 Jan 2025

TSUIWEN

房間寬敞的住宿空間

房間寬敞，有廚房，浴室乾燥機，下次京都住宿首選。

Friends_and_family Family

10/10

Exceptional

05 Jan 2025

TSUIWEN

很值得再住的旅館

無論是人員的溝通或房間的清潔舒適度，都是我下次京都旅遊的首選。

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

Verified traveler

很舒服的住宿

非常舒服的住宿體驗，下次來京都市的首選。

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Verified traveler

整齊清潔、水壓夠，有小廚房、可自己煮食，比較可惜的是沒有洗衣機，可手洗後掛浴室，乾躁機烘乾，浴室空間算不錯的。下次會再選擇入住。

Friends_and_family Family

8/10

Excellent

16 Nov 2024

MORI

お部屋が広くて快適に過ごせました！
良い感じでほっといていただける点がありがたかったです。
アメニティやドリンクも充実していて嬉しかったです。

Leisure Self

10/10

Exceptional

17 Jul 2024

MASAHIRO

部屋も広く、清潔で、とても過ごしやすかったです。
部屋に洗濯機と乾燥機が設置されていれば、長期滞在でも問題無しですが。

Leisure Partner

10/10

Exceptional

11 Feb 2024

SUN

非常适合全家旅行

离地铁公交都很近在一条安静的小路上，路口有日式快餐厅。到的时候是上午前台没有人，用前台的电话打通让我们自助存了行李，非常方便。房间很大，就是沙发床太软了，其他都非常好。从酒店可以走着去二条城，本能寺遗迹也在附近，附近的公交车可以去各个景点。离700米远有个很大的超市，我们买了食材，公寓里有厨房。但是没有洗衣机。非常推荐全家旅行。

Friends_and_family Family

10/10

Exceptional

16 Dec 2023

YA-PING

很棒的當地生活體驗, 日本舒適的家

友善的住宿, 房間很大, 獨立廁所和廚房. 完善的現代化空調設備、浴室乾暖房等設備. 廚房提供完善廚具碗盤等, 買外食或食材回來都很Ok! 第一次在日本自已水煮些當地食材, 很棒的體驗, 也有微波爐, 很棒!!

Friends_and_family Family