Name: Hotel Canata Kyoto
Address: 14-1, Tsuchibashicho, Nakagyo-ku, Kyoto, JP

10/10

Exceptional

16 Jun 2026

yovani

This is not a fancy hotel, small, but rooms have pretty good sizes, suites are awesome with a spectacular view to the castle and mountains, very good location, safe, lots of any type of food nearby, I would stay there again

Family_with_children

10/10

Exceptional

27 May 2026

tyla

I really enjoyed my stay here. The staff were really friendly and you can not beat the location, right across from nijo castle. This place was fantastic

Partner

10/10

Exceptional

02 May 2026

Eugene

The staff was very helpful especially ordering taxis, very prompt; and also Ryo was very good when ordering drinks at the bar. The location of the hotel is excellent for getting to all the World Heritage sites. The rooms were smaller but very well appointed, with low lighting. The bed was very comfortable. The huge bath tub and the rainfall shower head were extra special.

Friends

10/10

Exceptional

25 Apr 2026

Martha

Beautiful, big rooms. Location is great, not in the thick of it but right across from Nijojo Castle and in a charming neighborhood.

Partner

10/10

Exceptional

14 Mar 2026

Cruz

Clean, nice, great stafff

10/10

Exceptional

08 Mar 2026

Steven

Great hotel for our stay in Kyoto. Staff was very friendly and happy to help with suggestions on places to see or go. Close walk to transit. Definitely recommend and would stay again.

8/10

Excellent

27 Feb 2026

Jacqueline

Love the cool design of the hotel. I booked the bigger room, layout was sleek, great amenities, bed is comfy. The room was a bit dark though, the lights above the TV cabinet didn’t work. It’s just next to Nijo Castle and you have lots of small restaurants in the neighbourhood.

8/10

Excellent

18 Nov 2025

David

Great location, good services.

Leisure Friends

10/10

Exceptional

04 Nov 2025

John

Clean room and very nice staff

Leisure Partner

10/10

Exceptional

01 Oct 2025

Aaron

Highly recommend!

10/10

Exceptional

29 Sep 2025

Patrick

Amazing small hotel. Felt very personal and the room was great

10/10

Exceptional

25 Aug 2025

Kyle

Good

Self

10/10

Exceptional

13 Aug 2025

Malu

Hotel is located in front of a castle, not far from a lot of local restaurants and just a few stops away from Kyoto station. By far the best hotel we stayed at during our 2 week stay in Japan accross Kyoto, Tokyo and Osaka! 100% recommend

Leisure Partner

10/10

Exceptional

29 May 2025

Raquel

Excellent hotel! Amazing service, excellent bathroom and perfect location

Partner

8/10

Excellent

12 May 2025

Mai

電話の対応が海外の方の対応でとても話が通じてないように感じました。

部屋はとても綺麗でデザインもとても素敵です。

8/10

Excellent

20 Apr 2025

Olaf Arne

!

Business_and_leisure Partner

10/10

Exceptional

15 Apr 2025

Stella

Beautiful room. Brand new bathroom. Great shower, amazing toilet! Room size was good.

Leisure Friends

10/10

Exceptional

11 Apr 2025

Chris

Fantastic small scale, boutique type of hotel. Lots of really nice interior design features throughout and very helpful staff.

Leisure Family

10/10

Exceptional

05 Apr 2025

Cassandra

Great location, great place. Nirhing negative to say. Loved it

Leisure Friends

10/10

Exceptional

03 Apr 2025

Kenneth

Very nice hotel
Refeshed
Staf was great
Room size was very good

Leisure Family

10/10

Exceptional

01 Apr 2025

Kim

Bar on site was convenient; staff helpful and friendly.

Leisure Friends

10/10

Exceptional

25 Mar 2025

Shaunna

What a pleasant stay at the hotel! The staff, the rooms and location were fantastic! It’s a small hotel, but we found the rooms to be very comfortable with everything you could ask for. The hotel, rooms and area around the hotel were spotless. It had a lovely lounge, so you didn’t need to go far for a drink to relax and unwind after a busy day out sightseeing.
All the staff was so accommodating and answered our questions, arranged taxis and had recommended places to eat.
We had the pleasure of chatting with Ben, while we were there. We had good conversations and he was wonderful young man! We wish him nothing but the best! He is a definite asset to the hotel!
We would highly recommend staying here if you are given the chance. We definitely don’t regret our choice on any level.

Leisure Friends

10/10

Exceptional

17 Feb 2025

Amanda

Great property with an amazing location. Loved my stay here

Leisure Self

10/10

Exceptional

15 Feb 2025

Jacob

Great location. Quite boutique hotel. Excellent views.

Leisure Friends

6/10

Pleasant

08 Feb 2025

Thanh

Our stay at Hotel Canata Kyoto (Tue, 21 Jan - Sat, 25 Jan) was disappointing, especially for our honeymoon. Upon check-in, there was no acknowledgment of our special occasion, which felt unwelcoming. The check-in process was smooth, but the receptionist, Lee, had confusing communication about the Y2000 land tax, asking us to pay upfront and then telling us we could pay at the end.

The breakfast was inconsistent and frustrating. We had a phone call at 8 am asking if we were coming down, even though we were exhausted, and were told we'd still be charged. The following day, we requested eggs but were told there were none. Later, the staff returned with one egg per person, which didn’t meet our expectations. We opted for cheaper, better breakfast options outside the hotel, which were much more satisfying.

The hotel bar was the highlight. Ankit, the bartender, provided excellent service, offering fresh wine and engaging conversation. While the hotel offered comfortable rooms and decent amenities, its lack of honeymoon acknowledgment and inconsistent service made our stay underwhelming. We were disappointed by the lack of warmth and attention, especially when compared to other experiences we had in Kyoto. We would not return for future stays.

Leisure Partner

10/10

Exceptional

04 Feb 2025

Tom

Small, quiet, nice staff

Leisure Partner

2/10

Poor

28 Dec 2024

Verified traveler

We had no idea what the shelf hanging from the ceiling in the kitchen. We kept hitting head. Also the island in front of the bathroom was kitchen and powder room sink??? Very confusing design and difficult to use. Too fancy.

Friends_and_family Family

10/10

Exceptional

28 Nov 2024

theresa

5 stars but only if you get a room with a view and sunlight. Avoid rooms ending in 01 and 02. Check before you book. Lovely, modern, small boutique hotel with about 15 rooms across from Nijo Castle. I stayed in 301, it was oppressively dark. The window has blackout shades and a film over the glass, the reason is it backs to the large Crown Plaza Hotel with a soaring atrium that is full wattage lights at night. The bed was very comfortable. I appreciated the bottled water, tea, coffee and toiletries. There was no closet but there was a small railing with hangars. I was one person, the bed seemed to be a full, I would not do this size room for 2 people. There is a lounge/ bar downstairs thst looked nice but was usually empty. I ate out. My friends stayed nearby for $950 a night and I definitely had thr better hotel. But unless you like dimly lit rooms where you have no sense of day or night, be sure to get a room with natural light. I would stay here again. Location to bus lines, restaurants, and shops was very convenient and we loved walking the neighborhood. At night the back streets are very dark but also very safe, I walked alone with no concern.

Business_and_leisure Friends

10/10

Exceptional

05 Nov 2024

Tod

This is a small quiet hotel with clean comfortable rooms with a relaxing decor. Very friendly and helpful staff and if you reserve in advance you can get a private lovely breakfast. Close to subway and bus stations and in a nice neighborhood. As pictured, our room was fairly dark (& we like dim light), but that added to the charm.

Highly recommended!

Partner

10/10

Exceptional

22 Oct 2024

Andrew

Castle position fantastic

Very good

Partner

10/10

Exceptional

11 Oct 2024

Chunghyun

Clean, modern and spacious.

Leisure Partner

10/10

Exceptional

08 Oct 2024

Antonio

Personalized hotel with very friendly and accommodating staff. We will be returning.

Leisure Partner

8/10

Excellent

22 Jun 2024

Barbara

We later room, it was smaller spacious than we thought period the location was great , the staff was hid or miss in some areas, exceptionally nice such as Diego and some very rude like the male white person who was very tight and would not provide more bathroom SOAP or coffee creamer was also not easily accessible
however, overall we enjoyed our room and amenities, and most of the staff was very kind and courteous period it was so nice that they provided us with fresh water every day bottled

the tub was a very nice size and made out of real stone which was beautiful and grounding
the room is very dark and on the Dem side, much darker than the photos posted from most of the rooms in their catalogue period, very walkable, right across from the temple

Leisure Family

6/10

Pleasant

12 Jun 2024

Moeed

The staff was not as friendly as other hotels we stayed at. Wouldn’t change the timing for breakfast and the last day when they did the manager came to tell us they ‘usually don’t do this’. The breakfast was annoying as there was no option except for change in juice and soup so same thing every morning for 4 days was quite annoying. Mind you the breakfast area was not at all crowded and they could’ve easily given us breakfast at a later time as requested.
The room also had a funny smell.

Leisure Partner

10/10

Exceptional

25 Apr 2024

Canice

Stay at hotel

Great customer service, very friendly staff. We had shipped our luggage from Tokyo - when we arrived for check-in, the luggage had already been brought up into our room - amazing! Check-in was very smooth - we were served tea, presented with a video to watch on the hotel and provided with tags to ship our baggage to the next hotel. We really enjoyed talked to Is (Isaac) who coincidentally had studied in the same city/country (Toronto/Richmond Hill/Canada) we're from - hopefully one day we'll be able to meet there!

Partner

10/10

Exceptional

15 Apr 2024

Ami

Stylish and clean. Will recommend to others

Leisure Partner

10/10

Exceptional

06 Apr 2024

Jason

Very clean!

Business_and_leisure

10/10

Exceptional

30 Mar 2024

Letizia

Amazing boutique hotel in front of one of the major attractions of the city. very attentive staff, fabulous facilities and perfect decor. The bar is welcoming and offers a variety of drinks! Thoroughly recommend it

Leisure Partner

10/10

Exceptional

09 Mar 2024

Hannah

Well located hotel within walking distance of the subway (Tozai line) and opposite the Nijo-Jo castle. Rooms are spacious and well provisioned. The staff and friendly and very helpful and there is a bar serving great cocktails.

Leisure Partner

8/10

Excellent

16 Dec 2023

Christopher

Great service, but rooms are dark

I’m torn a bit about this property. It has a great location across from Niko Castle and really close to the Nijojo-mae Station so it makes getting around easy. The staff is great and the place is nice and clean. My only complaint is that there was a serious lack of adequately bright lighting. There are plenty of light sources, but they’re all like 20 watt bulbs. Everything was dim, especially the bathroom. It was to the point where I was having difficulty shaving. Aside from that I enjoyed my stay there.

Self

8/10

Excellent

06 Dec 2023

Regina

My girlfriend and I recently stayed at the Canata Hotel in Kyoto and had an overall wonderful experience. The hotel offered an excellent atmosphere and great service throughout our stay.

The amenities and facilities were top-notch, and we thoroughly enjoyed the ambiance of the hotel. The staff was incredibly friendly and accommodating, making our stay even more pleasant.

However, the only downside we encountered was the lighting in the room, which was quite dim. It made it a bit challenging to navigate comfortably in the evenings.

Nevertheless, everything else about our stay was fantastic. The location was convenient, the service was impeccable, and the hotel's ambiance was charming.

Overall, the Canata Hotel provided a lovely experience, and we would recommend it to others visiting Kyoto.\"

Leisure Partner

8/10

Excellent

01 Dec 2023

Rashdan

Wonderful hotel to have short stay. Easy access and staffs are friendly.

Leisure Self

10/10

Exceptional

22 Nov 2023

Shinne

Lovely hotel! Great location close to the subway, across from Nijo castle. Staff is friendly and the hotel was nice and clean. We had a great time and wished we could’ve stayed longer. Would definitely stay here again!!

Leisure Friends

10/10

Exceptional

15 Apr 2023

Leigh

A lovely boutique hotel, convenient for Nijo-jo castle, transport options and some good food within walking distance.

Leisure Family_with_children

10/10

Exceptional

09 Dec 2022

Francisco

The Canata staff is very professional and friendly. They even brought my charger to me at the next hotel when I forgot it in my room. The rooms small and beautiful. There are several light switches so you have to figure out where they all are to turn them off at night. The bar was not open during our stay, but it looks very nice.

Leisure Partner

8/10

Excellent

08 Oct 2019

Howard

Very nice and modern property and located conveniently.

Business Self

8/10

Excellent

28 Jul 2026

yukika

いちばんコンパクトな部屋に泊まったが、すごく広く感じた。
今まで泊まった宿の中で1番おしゃれな空間で非常に満足。
それだけに、入ってすぐの姿見が埃だらけだったり、ベッドサイドのテーブルやトイレットペーパーの蓋、引き戸の隅などに埃がつもっていたことが非常に残念。暗い色の家具等が多いため、埃がとても目立つ。

10/10

Exceptional

29 Jun 2026

Silje

Veldig komfortabelt og stille hotell. Gode senger, luksuriøst bad og nydelig dusj med badekar. Husk å bestille frokost minst tre dager før om du vil ha det på hotellet. Det er ellers koselige frokoststeder i nærområdet. Veldig sentral beliggenhet.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

ショウ

素泊まりだったが、快適に部屋で寛げたのとスタッフのおもてなしが行き届いてるホテルです
また泊まりに行きたいと思います。

Self

10/10

Exceptional

04 Jun 2026

Matteo

Super nice position and people :))