Koko Hotel Residence Kyoto Nijo Castle

Japan , Kyoto
Kyoto, 724 Shimomatsuya,kamanza-dori Oike-agaru
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100 reviews shown

10/10

Exceptional

15 Mar 2026

Sophie

Fantastic view of the mountain and the city from our bedroom. We were on the 9th floor and we relished the space and the comfortable setting of this room. Very good beds as well. Amenities bar by the reception offering team coffee and all the fixings for the bathroom.
Only thing I would like is a toaster oven to cook some toasts and pizza once in a while!
Area is very quiet and safe and this was one of our favorite stay in Japan for the two weeks we were there.

Family_with_children

10/10

Exceptional

03 Mar 2026

Robert

Enjoyed our stay in Kyoto. Nice accommodations, good value. After checking out and getting as far as the Kyoto train station, I realized I had left my watch behind. So I called the hotel to let them know. Thankfully, I was able to go back and retrieve it from the front desk. Thank you!

Family_with_children

10/10

Exceptional

25 Feb 2026

Ritchie

Great stay and staff very accommodating! Luggage forwarding available with Yamamoto.

Family_with_children

10/10

Exceptional

20 Feb 2026

Alex

Clean and spacious rooms. Very friendly staff and convenient location close to shrines, transit and Nijo Castle

10/10

Exceptional

17 Feb 2026

TIM

Excellent location

10/10

Exceptional

16 Feb 2026

Grant

Great location, nice building and big enough room for the family

Leisure Family

10/10

Exceptional

15 Feb 2026

Nancy

This is a hidden gem of a hotel. It’s an amazing value with a large comfortable sized room (even by American standards), a gorgeous view of the mountains, kitchenette, spa bathroom, and housekeeping every 3 days, which usually you don’t get at apartment hotels. The free amenities are actually better than at some mid-tier hotels.

Most of all, the staff are absolutely wonderful with their service and the lengths they go to for the guests. They were so personable and flexible with anything I requested.

The only reason I can think of that this hotel isn’t more well-known is because it faces a small inside street, which makes road noise non-existent! But the location is still very convenient and close to a major subway stop.

I hope the next time I want to stay here, there’s still availability!

Leisure Self

10/10

Exceptional

09 Feb 2026

Anita

Very clean

10/10

Exceptional

09 Feb 2026

Gladys

Staff were great and helpful. Room very spacious with a kitchenette. Clean bathroom. Room was clean but there was lot of hair and dust hiding on the grey carpet area and I need to borrow the floor tapes from the reception to clean it. Actually it should be 9 out of 10.

Partner

10/10

Exceptional

06 Feb 2026

Anita

Clean room and very helpful staff.

Leisure Friends

10/10

Exceptional

25 Jan 2026

Jenny

The hotel was very helpful in assisting us receiving our suitcases through Airporter service. Furthermore, they assisted us in paying cash for a parcel delivery that we organised from Tokyo. We booked two three night bookings separately and they made it very easy to link the two bookings so we did not need to change rooms.
The room was spacious and comfortable. We enjoyed staying there for 6 nights. The smart TV allowed us to easily stream YouTube on TV.
The only thing that I wish they did was service the room every two days rather than every three days.
The distance to the subway station was not as close as we would have liked but it is an easy walk on a wide flat pathway majority of the way so easy for wheeling suitcases.
The hotel is in a lovely quiet neighbourhood. Whilst not surrounded by shops, restaurants and cafe, there are still many variety of eatery options in the surrounding area within short walking distance. We felt the hotel felt like a home in Kyoto. It was perfect for a family of four with the amount of space it offered.

Leisure Family

10/10

Exceptional

20 Jan 2026

Alissa

The room was prefect, great location and the staff were very helpful!

10/10

Exceptional

19 Jan 2026

Fiona

Everything was functional and comfortable and the staff friendly and helpful.

Leisure Family

10/10

Exceptional

10 Jan 2026

Yen

Room was nice and spacious. Great amenities, staff were very helpful.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

gabe

The hotel was great for our family. Very spacious. Great location. And had everything we needed.

10/10

Exceptional

01 Jan 2026

Michael

Great stay and property no complaints

Family

10/10

Exceptional

31 Dec 2025

Shyann

Perfect location, walking distance from many attractions. We used Uber and the local train to get around. We loved this hotel and it was our favorite place while in Japan.

Leisure Family

10/10

Exceptional

28 Dec 2025

Sam

Very nice and clean hotel. Great staff

10/10

Exceptional

28 Dec 2025

Mei Shun

Staff: very friendly
Room: very clean, but the room we chose the hallway was narrow, hard to have luggage there and walk in. But once you walk in, it’s spacious.

Amenities: they have laundry onsite, the face wash, lotion, toothbrush everything you need is in front where the lobby is at.

Location is good.

10/10

Exceptional

25 Dec 2025

Terence

Clean rooms, spacious and amenities were excellent with kitchen and onsite laundry machines available.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Zed

Amazing, friendly staffs.

Leisure Self

10/10

Exceptional

15 Dec 2025

Yan

amazing

Leisure Family_with_children

10/10

Exceptional

13 Dec 2025

Haris

The best part was that it has its own laundry room. We had a wonderful stay at this hotel. The staff was extremely friendly and helpful. They went over and beyond to help us. We needed help with suitcase shopping. One of the staff member exactly told is where to go and we found some amazing deals in that store.
The lobby had all the essential goodies like coffe/mouthwash/toiletries etc

Leisure Family

10/10

Exceptional

11 Dec 2025

KYONGHEE

Super spacious and exactly as pictured! There was a bunk bed along with a dining table with all the necessities to a kitchen. There were many convenience market options including 7/11 and family mart about 5min walk. Safe neighborhood and friendly staff. The hotel is about 10mins from the train station but it's in a pretty quiet and safe location. Would recommend 100% for people travelling with family and kids!

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Yan

very good

Leisure Family

8/10

Excellent

03 Dec 2025

Olivia

Large room size! Very close to Nijo castles. Close to a few of nice cafe and restaurant. The place is clean and staff are friendly. It’d be nice if there a toaster in the kitchen.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Christina

Room was clean and staff was very nice. Helped us with our luggage transfer.

Leisure

10/10

Exceptional

21 Nov 2025

Peter

Loved the property, size, amenities and staff!

10/10

Exceptional

18 Nov 2025

Bonnie

Staff was great
Room was great
Loved the view
Loved the goodies
Excellent location next to coffee shop that opens at 6am

10/10

Exceptional

13 Nov 2025

Melissa

The room was perfect for us and our two adult children, who had their own bunks. The room was spacious and clean with a 7-11 and subway station very close. The staff was super kind and incredibly helpful while trying to ship our luggage to our next destination. Would absolutely stay here again.

Leisure Family

10/10

Exceptional

13 Nov 2025

MIA

Very spacious room, but no daily housekeeping.

8/10

Excellent

10 Nov 2025

Santhosh Kumar

Hassle free room for family

10/10

Exceptional

10 Nov 2025

Michelle

Great staff, awesome location, beautiful room. So happy we stayed here, perfect for our family.

Leisure Family_with_children

10/10

Exceptional

08 Nov 2025

Aileen

Everything is just top notch in Koko Hotel Residence

10/10

Exceptional

03 Nov 2025

Dung

Clean room

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Anne

Friendly staff, nice sized rooms perfect for the family. Loved the quieter neighborhood near the Kyoto Castle.

10/10

Exceptional

20 Oct 2025

Scott

Modern design larger sized room

10/10

Exceptional

13 Oct 2025

Gurleen

Great room, easy access to train station. Very clean and open space.

Leisure Friends

10/10

Exceptional

10 Oct 2025

Doug

The property was well situated for easy travel around the city. Staff was very friendly and always helpful. This was a comfortable and welcoming place to stay.

Leisure Family

10/10

Exceptional

06 Oct 2025

Murtuza

Everything was close by.

Leisure Family_with_children

10/10

Exceptional

06 Oct 2025

SIRIGOON

Such a wonderful place for our family of six. There were plenty of space for all of us. It had a/c throughout so that was awesome since it was hot and humid outside. Love that they had a little kitchen for us to cook for those who were tired of eating out. Love that they provided all the little things like tea bags, coffees, lotion and etc at the front desk area so you can go downstairs and grab whatever you needed. Would definitely book again if we ever come back to Kyoto.

Leisure Family

10/10

Exceptional

05 Oct 2025

Vivian

Lovely staff. Many amenities that were very thoughtful such as cooling spray, oragami papers, and toiletries for any and all occasions. Small laundry and the dryer doesn’t dry well, but I found it is typical throughout Japan. Would definitely stay here again. Around a 5-10 mins walk from train station

Leisure Family

10/10

Exceptional

23 Sep 2025

Christopher

Room was spacious and amazing. Staff was helpful and great location.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Andrea

clean, comfortable accommodations

Leisure Friends

10/10

Exceptional

14 Sep 2025

Richard

a great place to stay. it was clean, orderly, & cozy. staff were amazing, friendly, & very helpful. the place we stayed at was big enough for 3 kids and 2 adults. we would stay there again.

Leisure

10/10

Exceptional

06 Sep 2025

Tim

Friendly Staff. Easy walk to Nijo Castle. Large comfortable rooms

Leisure Family

6/10

Pleasant

03 Sep 2025

Jarel

Not inside the castle

Hotels.com lies about the location. Its not inside the castle.

Self

10/10

Exceptional

27 Aug 2025

Yaniel

really good place and rooms are very clean, friendly staff

Leisure Family

10/10

Exceptional

24 Aug 2025

neil

Easy

Leisure Family

10/10

Exceptional

21 Aug 2025

Richy

Absolutely amazing experience! The room was spotless, comfortable, and beautifully maintained. everything was fresh and welcoming. The staff went above and beyond to make sure we had a pleasant stay — every detail was taken care of with genuine care. Truly one of the best hotel experiences I’ve ever had. I’d recommend this place to anyone without hesitation!

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Carrie

Fantastic family hotel in a great location

Thoroughly enjoyed our stay at the Koko Hotel. Great great stay (especially with kids) as the room was super spacious and had everything we needed. The location was amazing and pretty much everything we needed was within walking distance and there was an amazing coffee shop right out the front door. Only issue regarding cleanliness was the carpeting probably needed an extra vacuum and some of the cutlery wasn't cleaned well, but this was really minor and otherwise everything was perfect. The staff were super attentive and helpful. Would not hesitate to stay here again!

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Mario

We loved this place, traveling with her two preteen kids, we chose the bunk bedroom with one king bedroom, it had a common couch room, there were dividers between the bedrooms and the main room. Also had a kitchenette and a refrigerator and one and a half baths. We really really love this place. It was a really good location too.

Leisure Family

10/10

Exceptional

09 Aug 2025

Amihai

We had a wonderful stay — this was one of our favourite hotels.

Leisure Family_with_children

10/10

Exceptional

07 Aug 2025

Guangjin

Decent hotel.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Wen

Every thing is good and near Nijō Castle.

Leisure Family

10/10

Exceptional

27 Jul 2025

Kwan Chuk

Hotel is in a quiet neighborhood. Lots of small cafe and restaurants options. About a 8 min walk to subway. I’d stay there again if I stay in Kyoto.

The hotel room was very spacious and very clean. My family enjoyed our stay very much.

Leisure Family

10/10

Exceptional

22 Jul 2025

Stephanie

Loved the staff and room. Very clean and spacious.

Leisure Family

10/10

Exceptional

20 Jul 2025

Tiffany

This was a really nice room for our group. Very clean and comfortable with great amenities. I especially loved the Japanese style shower room.

Leisure Family

10/10

Exceptional

18 Jul 2025

Gianfranco

Beautiful hotel and great location

10/10

Exceptional

18 Jul 2025

Graham

Perfect little place. Very well designed rooms perfect for families. Close enough to lots of bars and restaurants and nearby Nijo castle. Location is not in the castle but 500m or so east.

Leisure Family

10/10

Exceptional

15 Jul 2025

Michelle

Spacious and clean. Has all the amenities for a night in but close enough to local eateries for a night out.

Leisure Family

10/10

Exceptional

14 Jul 2025

PATRICIA

Spacious room (we had the junior suite?) that fit our family of four. Excellent customer service. Quiet area about five minute walk from subway or 25 minute walk to more commercial district. Lovely small restaurants in the neighborhood. Coin laundry on site was a nice bonus!

Leisure Family

6/10

Pleasant

14 Jul 2025

Maricela

Koko hotel staff was very helpful pleasant stay

Leisure Family

10/10

Exceptional

14 Jul 2025

Amparo

Quiet neighborhood and very safe. Clean and spacious room with all good services. Excellent front desk staff. Close to train station and easy to get around.

10/10

Exceptional

11 Jul 2025

Sara

Perfect stay

The room was amazing! My girls loved the bunk beds and I loved the regular beds. Room size is huge, even by US standards- more like a suite with kitchenette. AC worked beautifully and blackout curtains were helpful for sleeping in a bit. Shower room is wonderful. Laundry facilities perfect! And little breakfast place next door was friendly and delicious! Would absolutely stay again!

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Anthony

The room was spacious, service staff were excellent and helpful. The location was good (off the beaten path and quiet), yet with easy access to all main public transportation and Kyoto's main attractions. Very enjoyable!

Leisure Family

10/10

Exceptional

05 Jul 2025

Verified traveler

Great for families with children

Definitely recommend for families with children. There are coin operated washing machines and dryers available on the first floor, which was very convenient. Everything was very clean. Staff was very friendly.

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Ashley

Utterly fantastic. A great location from the train station and a wonderful option for our family of 4 traveling in Japan. It was great to have a little room separation as there are sliding doors between bedrooms.

Leisure Family

10/10

Exceptional

02 Jul 2025

John

Japan 2025

Great property not too far from train station. Excellent room layout with strong AC

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Verified traveler

Excellent!

Great place for a family! Clean, easy access to metro. staff was excellent

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Ashwin

Great location, friendly staff. Very clean and modern rooms.

10/10

Exceptional

23 Jun 2025

Mario

Traveling with our two teens, we opted for the big room, two bunks, a nice open room with a big couch and table and a master room. Rooms had dividers, which was awesome. Beds comfortable, quiet, really cool coffee shop right next door. Would stay here again, I know kids liked it too.

Leisure

6/10

Pleasant

23 Jun 2025

Trisha

Definitely a budget hotel

Family of 4.
The room is a great size for Japan
Fridge stove and all utensils you need to make your own breakfast.
The front desk personnel are very polite and helpful and greet you everytime you come in.
Great location close to supermarket and transit system.
The negatives they preset and lock their ac units at 25 which is far too hot and very uncomfortable when sleeping. We asked for help twice and they could not fix it. I ended up having to mess with it and you have to change it in the settings that they disabled. Otherwise we would have been miserable the entire stay. A 5 night stay they only clean room once. You can get clean towels everyday but you have to put them outside of hotel room door. They have a (3) washer dryer machine, and they get quite busy.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

patricia

Great stay, very friendly staff and good breakfast hole in the wall next door. Only con is laundry machines are not included with stay like other hotels but at least they are available.

Leisure Family

10/10

Exceptional

21 Jun 2025

Kevin

The hotel is clean, spacious, has lots of amenities and the staff is very friendly. There is a laundry room available downstairs and it's in a quiet neighborhood. There are buses and the train station is about a 7-8 minute walk. Overall I enjoy staying at the Koko chain when visiting Japan.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Alon

Nice and cozy, very big and authentic room.
Very good AC

Friends_and_family Family

8/10

Excellent

19 Jun 2025

Bangone

Nice and clean smell. Walking distance to area. Helpful staff. Only thing is 2 washer and dryer door all guest which was not very convenient since it’s always occupied

Leisure Family_with_children

10/10

Exceptional

18 Jun 2025

June

The room was so cute and the staff was very friendly. We loved the seperate beds and the kids loved the bunk beds. The location was great too! If we had to comment negatively on something, it was the comfort of the mattress as it was much more firmer than other hotels we have stayed at.

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Eytan

Really great hotel. A somewhat residential neighborhood but close to the castle, lots of coffee shops, bakeries, and good restaurants. Was nice to be away from the crazy touristy areas. Our room was enormous with a kitchen and dining area. Plenty of space for 4. No breakfast, but we didn't mind with all the places nearby.

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Denisse

Great location

10/10

Exceptional

10 Jun 2025

Yao Pang

Very friendly staff at the lobby. There are plenty of useful amenities. The water pressure in the shower is really nice! My children loved the bunk beds.

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

JEEJEONG

Everything is perfect for family trip.

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Muhammad

Nice place

Leisure Family

10/10

Exceptional

04 Jun 2025

Yoel

I really enjoyed my stay of course it was clean quiet and comfortable. I would not tell people to stay so there is availability for me.

Leisure Family

10/10

Exceptional

04 Jun 2025

Latchezar

Modern ryokan-styled rooms were great. No fitness center, but otherwise staff was awesome.

10/10

Exceptional

03 Jun 2025

Cristina

Pleasantly surprised by this hotel! Staff are exceedingly helpful and respectful. The room, a family apartment, was beautiful and situated in a gorgeous, quiet part of Kyoto. There are several amazing coffee shops and restaurants nearby including French, an Italian coffee shop, a gyoza cooking experience (highly recommended!!), and the best teppenyaki spot. It was always very easy to get a taxi or hop on a bike or go for a walk. It’s located so close to Nijo Castle. Fantastic location, upscale neighborhood. Would absolutely stay here again.

Business_and_leisure Family

8/10

Excellent

02 Jun 2025

Luisa

El cuarto era muy amplio, razon por la que escogimos el hotel. Muy cerca al castillo mijo. Pocos lugares para comer en la noche.
Cerca al tren

Leisure Family_with_children

10/10

Exceptional

02 Jun 2025

Larry

Was A great stay for the three of us. Bunk beds and adult dual beds worked out nicely. Bathrooms and kitchen was awesome. Great location for bus or Taxi stops. Great breakfast at fiveran near by. Would stay again.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Corinna

Great stay with our two kids. They loved the loft beds. Very comfortable stay with good amenities to choose from. Coffee shop with breakfast option just downstairs. Family mart 2 minute walk. Subway station about 5 minutes walking. Great area. We loved Kyoto!

Leisure Family

10/10

Exceptional

01 Jun 2025

Joel

Great place to stay. Large room. Staff was amazing. Everything is close.

Leisure Family_with_children

10/10

Exceptional

26 May 2025

Verified traveler

不錯的飯店公寓

空間大, 整體乾淨舒適, 有廚房, 廚房器具也很齊全, 還有一個大衣櫃, 冰箱也很大, 有浴缸能泡澡, 只有通風孔需要再清理一下, 下次還是會再次預訂!

Friends_and_family Family

10/10

Exceptional

26 May 2025

Verified traveler

不錯的住宿~

空間蠻大的..整體也很乾淨, 只可惜這個房型沒有衣櫃

Friends_and_family Family

10/10

Exceptional

24 May 2025

Daniel

Great place.

The place was clean, the staff were friendly and very helpful.

Partner

10/10

Exceptional

19 May 2025

Rebecca

This was perfect for our family, very spacious! The staff was amazingly friendly and helpful. The bathroom was luxurious, with separate shower and toilet room.

Friends_and_family Family

10/10

Exceptional

19 May 2025

Toshikazu

Wonderful hotel for families and great location too!

Leisure Family

10/10

Exceptional

19 May 2025

Leslie

We loved our stay - excellent location, lovely staff