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Nazuna Kyoto Nijo Jo

Kyoto · Japan

580 Kusuriya Cho Aburanokoji Nijo Agaru Nakagyo KuView location

9.6/10Excellent113 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood8.4/108.4
Amenities9.8/109.8
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Nazuna Kyoto Nijo Jo

Enjoy stunning views from the terrace and garden of this charming guesthouse, and stay connected with complimentary Wi-Fi. Take advantage of the 24-hour room service and unwind with a drink at the bar/lounge. A Japanese breakfast is available daily (fee applies).

Each of the five individually decorated guestrooms features an outdoor private spa tub and a pillowtop bed with down comforters and premium bedding. Bathrooms offer separate bathtubs and showers with deep soaking tubs and rainfall showerheads.

Nazuna Kyoto Nijo-jo is located in the heart of Kyoto, a short walk from Nijō Castle and Shijo Street, and convenient to Nishiki Market and Kawaramachi Street.

Read more about this hotelShow less

A stay at Nazuna Kyoto Nijo-jo places you in the heart of Kyoto, within a 15-minute walk of Nijō Castle and Shijo Street. This guesthouse is 1.2 mi (2 km) from Nishiki Market and 3.2 mi (5.1 km) from Kiyomizu Temple.

Treat yourself to a stay in one of the 5 individually decorated guestrooms, featuring outdoor private hot tubs. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected.

Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Unicode Support false LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 12 years old and younger are not permitted at this property.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The bedroom in the 'Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)' and 'Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)' room type is accessible by 1 flight of stairs.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for Japanese breakfast: approximately JPY 4000 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Nijō Castle 0.4 km / 0.3 mi
Sanjo Street 0.8 km / 0.5 mi
Kyoto Gyoen National Garden 0.9 km / 0.5 mi
Kyoto International Manga Museum 0.9 km / 0.5 mi
Shijo Street 1.2 km / 0.8 mi
Kawaramachi Street 1.5 km / 1 mi
Kyoto Imperial Palace 1.6 km / 1 mi
Seimei-Jinja Shrine 1.7 km / 1 mi
Kiyamachi Street 1.7 km / 1.1 mi
Kamo River 1.7 km / 1.1 mi
Lake Biwa Canal 1.8 km / 1.1 mi
Teramachi Street 1.9 km / 1.2 mi
Nishiki Market 1.9 km / 1.2 mi
Doshisha University 2.1 km / 1.3 mi
Pontocho Alley 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 5
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
Show 17 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Concierge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Only Adults
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ECONOMY NON SMOKINGSUITE • ECONOMY NON SMOKINGSUI.EY-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    SUITE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LUXURYSINGLE • LUXURYSGL.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    SINGLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOMSUITE • JAPANESE ROOMSUI.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Nazuna Kyoto Nijo Jo

    SUITE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Nazuna Kyoto Nijo Jo

9.6
Excellent
113 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
8.4 /10
Amenities
9.8 /10
50 reviews shown
10/10
Exceptional
13 Apr 2026
Julia
Loved our room with the private outdoor garden and bath. The staff was very attentive and friendly. We really enjoyed our stay here and would highly recommend it.
Family_with_children
10/10
Exceptional
20 Feb 2026
Filina
The staff and accomodations were amazing! Staying here was our favorite part of our trip!
Family
10/10
Exceptional
07 Feb 2026
Cecile
An incredible unique experience. Room was spacious and complete with amenities. The meals were phenomenal - a true showcase of Japanese cuisine. Be prepared however for noise - the walls are paper thin. We complained to the front desk and they immediately asked the other guests to be respectful.
Partner
10/10
Exceptional
25 Aug 2025
Jennifer
Beautiful hotel with Japanese garden connected to the room. Matcha room has private outdoor soaking tub over looking garden. Very zen atmosphere! 15 minute cab ride from Kyoto station in local neighborhood.
Leisure Family
10/10
Exceptional
27 Jul 2025
kelly
Amazing, incredible, relaxing and luxurious. Loved it!
Leisure Partner
10/10
Exceptional
10 Jul 2025
chaitali
GREAT SERVICE !
Leisure Family
10/10
Exceptional
13 Jun 2025
Michelle
The best hotel we stayed in our entire trip. The staff was helpful and the customer service outstanding. We paid for the dinner and breakfast as well and it was amazing!
Leisure Family
10/10
Exceptional
16 May 2025
Mumo
This is the best hotel I’ve staid in Japan. The staff is very friendly. They’re willing to help you navigate the city, and the rooms are impeccable.
Leisure Partner
10/10
Exceptional
15 May 2025
Kitty
Relaxing experience, spacious and lovely rooms, great service
Leisure Partner
8/10
Excellent
16 Apr 2025
Richard
Ryokan meal was excellent, 5 stars! The most authentic dining experience we ve ever had. Meticulously prepared courses served in true Japanese tradition. A MUST DO for both breakfast and lunch!!!

The room itself was typical minimalist Japanese and very clean. We had a little trouble going up and down the steep stairs to the bedroom, made harder with no stair rails. Make sure you are fit enough to eat and sleep on the floor also. Something our Western bodies needed to get used to. A great experience overall in a perfect quiet location.
Make sure you are fit enough to
Leisure Family
10/10
Exceptional
11 Apr 2025
Sampo

Will hope to visit again!

Amazing experience, we truly felt welcome at this beautiful ryokan through our stay. Highly recommend the breakfast experience as well!
Friends_and_family Family
10/10
Exceptional
26 Mar 2025
Alex
The best room I’ve ever been in, the surrounding area was more residential so not too many dining options but overall was amazing
Leisure Partner
10/10
Exceptional
22 Mar 2025
Dominic

highly recommend for a traditional Ryokan in Kyoto

We had the most incredible two night stay here. We had a group of four and it was very easy to stay in a shared room. It was luxurious and cozy. The staff at the hotel is the kindest and most lovely people we have met along our stay. Such a special, traditional experience. The breakfast was amazing.
Friends_and_family Friends
2/10
Poor
04 Dec 2024
Sara Zoey
No “Luxury”- Disappointing Experience

We had high hopes for Nazuna Kyoto Nijo-jo but were sadly disappointed. The staff were kind (although we never heard back from the manager after voicing our complaints multiple times through the reception desk and Expedia messages while still at the hotel), but the accommodations fell short, especially at $1,000 per night.

On two occasions, the shower had no hot water. After a long day of sightseeing and walking many miles, a hot shower that turns ice cold and never got warm again (even after 5 minutes) was not a nice experience. We had *not* run the bath, so there was no reason tied to our own water usage that should have caused this. Additionally, the shower drain is clogged, causing dirty water to pool over an inch deep every time you use the shower. Standing in scuzzy water up to your ankles is not pleasant.

I feel I have to also mention there is a general sense of uncleanliness in the room. For example, mold on the wall under the towel rack - among other dirty walls and uncleanliness around the bathroom sink; we also found the teapot dirty with mildew and old water in the bottom.

Finally, the wall heater is extremely loud and shuts off and on continuously; also, you can hear every word of your hotel room neighbor’s conversation, all detracting from the hoped-for peace and quiet of a garden Ryokan.

We hope this feedback helps in improving the experience for future guests.
Business_and_leisure Partner
10/10
Exceptional
25 Oct 2024
David

Hidden gem in Kyoto

This place is wonderful. The staff is thoughtful and attentive without being intrusive. Location is great and our room was perfect in every way.
Partner
10/10
Exceptional
15 Oct 2024
Andrew
We booked in here on a short trip to Kyoto where we wanted an authentic local experience but didn’t have time to travel out into the rural regions. This was the perfect place. Our room was incredible and included two baths, a balcony and plenty of space. The staff are exceptionally friendly and fun. The breakfast was a traditional Japanese experience and we loved it. I didn’t know what to expect when I booked this place, but so glad we stayed here and would highly recommend. Thanks to the staff there for a wonderful and memorable stay.
10/10
Exceptional
05 Oct 2024
Steve

Amazing staff

Very sweet and friendly staff that were super helpful when we had misplaced a bag on public transport and they helped us to track the bag down and retrieve it.

Staff were always attentive and willing to help with any requirements.

Very comfortable room with great facilities.
Friends_and_family Family
10/10
Exceptional
25 Aug 2024
Mandy
We had a wonderful stay at Nazuna. Everything is so well thought out, the staff are all very friendly and detailed, and the food was excellent. We felt so welcomed from the moment we walked through the doors. I'd highly recommend this to anyone who would like to experience a traditional stay with traditional food.
Leisure Partner
10/10
Exceptional
01 Jul 2024
Junqi
One of the best hotel we ever stayed!
Leisure Family
10/10
Exceptional
18 Jun 2024
Ju
Professional, friendly, considerate.Very satisfied.
Leisure Family
10/10
Exceptional
18 May 2024
Olivia
We stayed in a room with our own private onsen and garden. It’s so beautiful. The staff are amazing. Extremely helpful and top notch service.
Leisure Family
10/10
Exceptional
06 Nov 2023
Robert
The stuff here are incredible. Amazing people and the room was just as amazing. Bed were comfortable, the private bath was such an incredible experience after a week of exploring Japan. I highly recommend this place to anyone. The breakfast and dinner they served was such a great experience and very tasty.
Leisure Partner
10/10
Exceptional
12 Oct 2023
Mabel
Some of the best service I've ever gotten, so many gifts. The staff was extraordinary.
Leisure Friends
10/10
Exceptional
30 Jun 2023
Meir

Warm and peaceful…

Lovely stay… the staff is warm and helpful. The ryokan experience was unique and so wonderful to return each day to this peaceful, quiet sanctuary.
Friends_and_family Family
10/10
Exceptional
08 Jun 2023
Ying
We were blown away by how warm and welcoming Kanako, Haruka and Misaki were from the moment we stepped into the property to the moment we left in our cab. Their level of thoughtfulness was beyond exceptional and gave you a sense of being in a home away from home - I believe this is what made our stay a very memorable one.

Our room was very clean with super comfortable beds (had the best sleep of my trip here), a very well-stocked minibar (including curated sake and teas) as well as amazing facilities (including the Shigaraki bath that overlooked the bird bath in the in-room garden). The property was also in a quiet residential area (recommend taking a cab here or reaching out to the property to seek the best route for getting there via public transport) that was a short walk to Nijo Castle and also within walkable distance to Nishiki Market. Our taste buds were also blesed by the Irori breakfast and Sukiyaki dinner where fresh ingredients were cooked before you.

We thoroughly enjoyed our stay here and would highly recommend staying here for at least two nights so you can not only enjoy the property and the food but also the familial warmth from the staff.
Leisure Partner
10/10
Exceptional
10 Apr 2023
Ting Fan
Property is private yet accessible by public transport conveniently. Environment is quiet and staff is friendly and close to clients in a more or less family setting. In-room bath tub inside a small garden allows for private bathing for the family. The rental is value-for-money.
Leisure Partner
10/10
Exceptional
19 Mar 2023
TIANYIN
This is a very unique Japanese hotel. It's a high-end ryokan with open-air bath.

The service is hands down the best I've ever had. We asked the staff where to go and they gave us a post card in beautiful hand drawing with QR code pasted on it for all the places we should go to check Sakura trees and current events.

The breakfast is top-notch Japanese food. I cannot recommend this place enough if you want to experience Japan.
Leisure Family
10/10
Exceptional
17 Mar 2023
Xue Bing
I highly recommend this place if you want to stay at a ryokan. Everyone is so nice and friendly. The rooms were beautiful and we loved the outside bath. We added breakfast and everything was so delicious. I really enjoyed one of the tea they served so I asked them about it and they gave everyone in my party some tea bags to go. Sadly, we only stayed for 1 night but I will definitely stay here again!
Leisure Friends
10/10
Exceptional
12 Mar 2023
San
Exceptional service. The on-site meal was a treat.
Leisure Family
10/10
Exceptional
03 Mar 2023
Sam

Would highly recommended

Amazing experience of old style japan, nake sure to include the breakfast
Partner
10/10
Exceptional
02 Feb 2023
Roberto
Combination of Japanese and Western style
Leisure Family
10/10
Exceptional
30 Dec 2022
Yuqing
very nice room and staffs.
Breakfast is delicious.
Leisure Family
10/10
Exceptional
09 Dec 2022
Francisco
The service at Najuna Nijo-jo is exceptional. The staff goes above and beyond expectations. The breakfast is an absolute feast and the presentation is fantastic. I loved our room and the private onsen, plus all of the complimentary beverages from local businesses.
Leisure Partner
10/10
Exceptional
05 Oct 2022
Sulaiman

Excellent hotel with exceptional staff

Very charming hotel with an authentic Japanese feel. All staff members were extremely helpful, friendly, and provided assistance whenever needed making our stay an unforgettable one.

I highly recommend staying at the hotel and would definitely come back again.
Business Partner
10/10
Exceptional
26 Sep 2022
liz
the staff was so great. very accommodating and kind. Everything was perfect for our first visit to Kyoto. If you want to get away from the big chain hotels and have a unique, traditional experience, book here! It's also a 5 min walk to Nijo Castle. This place is awesome.
Leisure Partner
10/10
Exceptional
12 Jun 2022
Soo
This hotel was absolutely beautiful and the staff was very welcoming.
Leisure Friends
10/10
Exceptional
05 Jan 2020
Verified traveler
I love how friendly and helpful the staff was! The breakfast and outdoor bath was amazing! I look forward to staying here again the next time I'm in Kyoto.
Leisure Family
10/10
Exceptional
19 Dec 2019
Sau Han Tina
Great stay in this hotel, good location, amazing service and staffs. Gave us great memory on the special days.
Partner
10/10
Exceptional
03 Oct 2019
Verified traveler
great service and was very welcoming. Comes with a great tea ceremony
Leisure Partner
10/10
Exceptional
14 Sep 2019
Nicole
Everything is so great in this hotel. If you’re expecting hot bath inside the wooden bath tub, this place may not satisfies you but here is a relax place with complimentary Japanese tea.
Business_and_leisure Friends
10/10
Exceptional
10 Sep 2019
Mark
Absolutely unique experience. We were greeted by hosts who took our bags and shoes and gave us slippers. One of our hosts then held our matcha tea ceremony in our traditional room, with tatami mats, a low table, etc. Each evening, we relaxed in the onsen-style hot tub in the nature area outside the room. And in the mornings, we had traditional Kyoto food items cooked in front of us and served to us by a friendly conversational chef. The staff all spoke good English.
Leisure Family
10/10
Exceptional
04 Aug 2019
Vincent
The hotel is extremely spacious and well-decorated. We have a private hot spring in our room. The room even have two decks (two serious full decks, not a mezzanine deck)! Staff were very friendly and showed warm welcome.
Leisure Family
10/10
Exceptional
31 Jul 2019
rebecca

Perfect stay

I can't say enough good things about this Ryokan, the service was spectacular, the staff couldn't have been more helpful and friendly, we ended up staying in different rooms and each one was unique, spacious, clean and comfortable. we only booked one night because we were concerned that it wouldn't be as nice as the pictures but we ended up adding 2 more nights on (which is why we changed rooms) they have bikes to rent right outside which was super convenient for getting around, but they did call us a taxi when needed and helped with excellent dinner recommendations and reservations. Loved our stay!
Friends
10/10
Exceptional
01 Jun 2019
Verified traveler

Friendly and most hospitable, beautiful

Awesome
Partner
8/10
Excellent
22 Apr 2019
Lillian
Overall this was a very nice experience for us. The staffs were very nice and attentive. We especially liked the fulton beddings which were soft and very comfortable. The caveat to staying at this hotel is you have to be used to sitting on floor for long time. I cannot sit on the floor in any forms for longer than 5 minutes. They don't have a table of regular height to offer. We stayed there for 5 days and it was hard for us to overcome. Other than that, everything else is fine.
Leisure Family
10/10
Exceptional
07 Apr 2019
Verified traveler
It is super clean, has a private onsen and amazing customer services! Will recommend this place to anyone! :D
Leisure Friends
10/10
Exceptional
27 Feb 2019
Verified traveler

Personal touch

A memorable stay with personal touch of service
Partner
10/10
Exceptional
18 Feb 2019
Jordan

Amazing place,location and staff.Get the breakfast

Simply the best stay of our two week trip. The staff and accommodations were amazing. They have an in house tea ceremony and a traditional breakfast that should not be missed. We had the matcha room that has its own personal garden and soaking tub. I highly recommend this ryokan. Plus it is located on a very quiet street.
Friends
10/10
Exceptional
16 Oct 2018
Christopher

Absolutely Perfect!

I was somewhat hesitant to stay here because of the price but once I arrived I knew we had made the right choice. The place is somewhat difficult to find so I suggest using a Taxi. The staff greeted us right at the door and spoke perfect English. They gave us nice little slippers and we left our shoes at the door. They then took us to our room and wow....it was so beautiful. We settled in and then were given some tea, which was done so in a very old fashioned traditional manner. We left the hotel for a bit to do some sight-seeing and then arrived back at the hotel after dinner. After all the walking we were ready to relax. Perfect time to try out the hot tub. It was amazing. Sat in there for a good hour and then were ready to call it a night. The beds were extremely comfortable and I slept like a log.
Partner
10/10
Exceptional
06 Aug 2018
Fleur

Stay here, you’ll be pleased you did

We arrived early and it was no problem to leave our bags while we went and did some sightseeing.
Upon our return our bags were in the room and room beautifully presented. One of the staff showed us around the room and the features. We went for the 2 bed room as there were 4 of us. Very clean and new. Extremely comfortable beds and excellent air con. This is a more modern Ryokan than we have stayed in but we really liked that, as it felt fresh, modern but also authentic, ie tatami mats and futons, plus we had our very own hot tub( onsen) on our private balcony! When we arrived 2 staff came to our room and performed a matcha tea ceremony. This was a beautiful welcome, and really delicious too!
Breakfast the next morning was an absolute highlight! Kuzu was our personal chef, who cooked simple but delicious fresh vegetables and meat over a hot charcoal grill in front of us. His English was excellent which was great as we were able to ask lots of questions about food, culture, sightseeing, etc
Location was a little out of the hub of Kyoto, but we just called taxis when we wanted to go further afield. Unfortunately we only stayed one night, we would have liked a few more.
Family

Location & surroundings

Nazuna Kyoto Nijo Jo
580 Kusuriya Cho Aburanokoji Nijo Agaru Nakagyo Ku, Kyoto, Japan

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Nazuna Kyoto Nijo Jo

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