Hyatt Place Kyoto

Japan , Kyoto
Kyoto, 240 Shoshoicho, Nakagyo-ku
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Kevin

Great location

Partner

10/10

Exceptional

06 Mar 2026

Camila

Todo impecable , servidos de café muy bueno x, personal muy amable y dispuesto a ayudar

Partner

10/10

Exceptional

05 Mar 2026

Fernanda

Excellent location , great staff, very clean property modern new rooms are a good size for Japan breakfast is great! Right next to the subway station and walking distance to everything
Also good gym, free nespresso coffee at the lobby any time you want.

Family

10/10

Exceptional

04 Mar 2026

Fermin

Loved everything!

10/10

Exceptional

03 Mar 2026

Hayley

I excellent rooms

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Michael

Super spacious room, very convenient location. A solid 10/10

Partner

8/10

Excellent

16 Jan 2026

Inge

Great location beside train station.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

israel

Amazing hotel 100 percent recommended

Business Family

10/10

Exceptional

10 Jan 2026

Ronghui

Well designed hotel at a super convenient location.

Leisure Family

4/10

Poor

01 Jan 2026

David

we cancelled our reservation because the bathroom had a terrible mildew smell, and we didn't want to stay. Staff said that the smell was not unusual!

10/10

Exceptional

01 Jan 2026

Jennifer Crow

Clean rooms of decent size for Japan, located conveniently by the metro and easy to grab a a taxi via taxi app. The staff were both kind and cordial and responded to queries with good recommendations. Hyatt Place also had one of the best breakfasts I have had with a nice variety of options.

Family

10/10

Exceptional

26 Dec 2025

Ricardo

Very helpful staff

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Austin John

Clean rooms and big rooms, a lot of space to place luggage’s

10/10

Exceptional

10 Dec 2025

Anisa

The staff was so sweet and the room was clean

Leisure Friends

10/10

Exceptional

25 Nov 2025

Andrew D

Awesome staff
Clean room

Leisure Self

10/10

Exceptional

23 Nov 2025

Melissa

Room was clean and comfortable. Hotel right next to train station. Quiet and peaceful.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Dave

Hotel is modern and located right at a subway stop (4 stops or 7 minutes to Kyoto train Station). Walking distance to Imperial Palace and the gardens. Quick taxi or subway rides to other sites. We had a courtyard facing room which was very quiet. There are blackout drapes so the room stays dark in the morning. Room is modern with a nice shower and fairly comfortable beds. They provide umbrellas in the lobby that can be borrowed for rain days.

Leisure Partner

10/10

Exceptional

05 Nov 2025

John

Clean and comfortable room, friendly staff - loved our stay!

Friends_and_family Family

6/10

Pleasant

29 Oct 2025

Lamya

There are no coffee makers in room. Must line up at coffee station in the lobby in the morning! The machines were often not functioning.

6/10

Pleasant

08 Oct 2025

Sorabh

The room and the overall property was fine however the breakfast was not up to the mark. Buffet had very few options specially in the bread section with limited options for vegetarian folks. Also the service during breakfast was lagging such that milk/juices were not refilled on time, toaster were shut off well ahead of time, during check-in breakfast time was stated as 10:30 A.M. but when we reached they mentioned it will be closed by 10:15 A.M, Nespresso machine did not had milk refilled and even the washer/dryer were not clean from inside.

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

LINGZI

Excellent

Leisure Partner

8/10

Excellent

28 Aug 2025

Stephane

Nice, modern hotel.

Leisure Family

8/10

Excellent

23 Aug 2025

Jeff

Prime location, not luxurious but functional

Business_and_leisure Family

6/10

Pleasant

22 Aug 2025

Nasri

Excellent location however small rooms and quite far main shopping hubs

Leisure Family

8/10

Excellent

20 Aug 2025

Michelle

Directly above the Metro line which was convenient. Close to 2 grocery stores. In a quiet area. Had nice amenities (hair brush, razors, face wash) for guests.

Leisure Family

10/10

Exceptional

12 Aug 2025

John

Great hotel. Great location.

Great location, beside subway station, near the imperial palace, and close to restaurants.

10/10

Exceptional

05 Aug 2025

Verified traveler

Very close to train station

Very close to train station and convenient

Partner

10/10

Exceptional

04 Aug 2025

Tamara

Comfortable, clean hotel. The staff were friendly & attentive. Convenient location.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Daniel

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Ramnath

Amazing location and maintained hotel for short stay with family

Leisure Family_with_children

10/10

Exceptional

11 Jul 2025

Verified traveler

Amazing place, convenient location friendly staff

It exceeded expectations in every way. Friendly staff, close to nearby attractions, right next to metro, and super clean and comfortable with a superb breakfast buffet. New amenities all around.

Friends_and_family Family

2/10

Poor

11 Jul 2025

Verified traveler

We didn‘t have our room cleaned and when called the reception they told us that was too late. The room was very small. Breakfast: the plates and cups were only made of plastic! There was only filtered tap water on the floor. The presentation of the food was chaotic. The brand of Hyatt is damaged with this poor hotel!

Friends_and_family Family

8/10

Excellent

10 Jul 2025

Eduardo

Very good located, we request to clean our room, but didn’t happened. Laundry machines are not enough for the amount of guest.

Leisure Family

10/10

Exceptional

18 Jun 2025

Jose

N/A

10/10

Exceptional

17 Jun 2025

Angela

The location, facilities, amenities and staff are excellent.

Leisure Family

10/10

Exceptional

11 Jun 2025

Kristen

Would stay again

Great location, nice rooms, friendly staff. Would stay here again if I return to Japan. Breakfast was pricey but good.

10/10

Exceptional

10 Jun 2025

Nagarajan

Great breakfast! The room is clean. Laundry is on site. Located near the Imperial Palace, right next too the subway train station. Would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

24 May 2025

LILY

Convenient location. Subway is just next door . And there is a super market nearby.

Leisure Family

10/10

Exceptional

24 May 2025

LILY

Subway station is just next door. Hotel is very new .

Leisure

10/10

Exceptional

19 May 2025

Irina

Very clean and new , had three people traveling .

Leisure

10/10

Exceptional

18 May 2025

Melissa

Wow this property was FANTASTIC. Sadly we only stopped in for 1 night on our way to Osaka, but the staff were very helpful with sending my luggage back to my Tokyo hotel. The bed was so comfortable and the shower after a long travel day was Amazing. Definitely recommend!!

Leisure Family

10/10

Exceptional

04 May 2025

kiara

The hotel is on top of a subway station - we connected all over Kyoto through bus and trains. The hotel was super clean and modern. We did laundry for a few dollars and everything came out perfectly. Would absolutely recommend.

Leisure Partner

10/10

Exceptional

04 May 2025

Sharon

Room

10/10

Exceptional

01 May 2025

Brenda

Great hotel.

10/10

Exceptional

24 Apr 2025

Joshua Jorge

Good service and attention

It was a very nice stay, very good service and attention.

Partner

10/10

Exceptional

23 Apr 2025

Anam

Amazing stay especially for the price. Enjoyed the breakfast and great location. I’d stay here again.

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

Diego

Really convenient, clean, the staff was amazing. Excellent customer service.

Business_and_leisure Partner

10/10

Exceptional

15 Apr 2025

Jaime Isidro

Family

10/10

Exceptional

11 Apr 2025

Cvetko

Great quiet spot to slow down and take in Kyoto

Great spot close to transport and the imperial palace. The area is nice and quite to explore the local streets and restaurants

Friends_and_family Family

10/10

Exceptional

09 Apr 2025

Karen

Perfect Kyoto stay

Excellent hotel for a stay in Kyoto. Staying near a train station is a must and this was 10 steps from the exit. So convenient when traveling with luggage. Staff was very welcoming and able to assist with any questions or recommendations. Simple restaurants and convenient stores nearby and only 4 train stops to main Kyoto station. Walking distance to imperial palace and Niko-jo castle. Room was spacious for Japanese standards and beds were very comfortable. Highly recommend.

Partner

10/10

Exceptional

04 Apr 2025

Dolores

Amazing

Friends_and_family Friends

10/10

Exceptional

04 Apr 2025

Dolores

Amazing

Friends_and_family Friends

10/10

Exceptional

18 Mar 2025

Maria

Will definitely go back.

Leisure

10/10

Exceptional

15 Mar 2025

Rita

We had a nice stay, except they start closing breakfast before 10am, especially if you want an omelette you better be down there by 9:30
Or they will ignore you even if you’re standing in front of them while they clean up the omelette bar. The property is nice especially the staff.

Family

10/10

Exceptional

13 Mar 2025

Sreeram VJ

Excellent hotel, right next to Marutamachi station which is less than 10min from Kyoto station on the Karasuma line in a quiet and safe neighborhood close to many attractions and dining places. Very clean rooms and surroundings and very helpful staff. Breakfast was very good with very many choices even for vegetarians. Staff make every attempt to help understand the food and ingredients to make appropriate choices. Free water, free coffee and umbrellas to borrow. Exceptionally comfortable.

Leisure Family

10/10

Exceptional

11 Mar 2025

Susan

Excellent hotel.

Leisure Self

10/10

Exceptional

09 Mar 2025

cheryl

Friendly staff, immaculate property and conveniently located next to a train station. Couldn’t ask for more!

Leisure

10/10

Exceptional

07 Mar 2025

DOROTHEA

Wonderful modern convenient hotel

Excellent modern hotel next to subway station. Large comfortable king bed and modern clean private ensuite. Only negatives were the internal courtyard window and tiny safe.

Partner

10/10

Exceptional

05 Mar 2025

DOROTHEA

Stylish modern hotel with large beds

Excellent comfortable room with king bed and spacious bathroom. Only negatives are the internal courtyard window and the tiny safe which is too small for a laptop

Partner

8/10

Excellent

05 Mar 2025

Khamp

Very clean room. Away from the hustle and bustle touristy area, but tourists do stay at the hotel. Staff spoke English.

Leisure Family

10/10

Exceptional

01 Mar 2025

Carol

Love this hotel. Staffs are friendly. Clean hotel!

Leisure Family_with_children

10/10

Exceptional

26 Feb 2025

James

Great service and properly is clean. Staff are great and convenient. Train station is right next to HYATT.

Leisure Family

10/10

Exceptional

19 Feb 2025

Lylian

Beautiful hotel, next to metro entrance. Clean and comfortable.

Leisure Family

8/10

Excellent

17 Feb 2025

Rivka

It was really nice but the rooms are super tiny, which can be claustrophobic if your window only faces a building. Otherwise great! Location is super walkable, the room had nice amenities, etc.

Leisure Partner

10/10

Exceptional

05 Feb 2025

Verified traveler

Modern and Eco friendly hotel

We had a fantastic stay at the newly opened Hyatt Place Kyoto.

1. Perfect Location – The hotel is in a quiet area with a supermarket and convenience store right next door. Plus, there’s a subway station nearby, making it super easy to get around.
2. Comfortable & Thoughtful Design – The room was compact but well-designed. The lobby has a Nespresso machine, there’s a laundry room, and even a microwave available.
3. Tasty Breakfast – has everything you need, and the food was good.

What made our stay extra special was the amazing staff—so friendly and helpful! They gave us great recommendations for local restaurants. A special thanks to Mr. Park and IMATA for their kindness and attention to detail.

For the price, this hotel is unbeatable. We’ll definitely stay here again next time

Partner

10/10

Exceptional

04 Feb 2025

Kevin

Everything was great (especially the staff/service!). Our only complaint was the pillows, they were flat and uncomfortable

Leisure Family_with_children

10/10

Exceptional

01 Feb 2025

Verified traveler

Hyatt is the hotel to relax and enjoy in Kyoto

We love this hotel. The staff are friendly and helpful, room and lobby are look new/clean and smell very fresh. Located just next to Marutamachi subway line (Hotel main door is only metre away from Exit 6 of subway!), it is so easy to connect to anywhere in Kyoto. The Kyoto National Garden is only 10 mins walk from the hotel, many restaurants and convenient stores around the hotel.

Business Family

10/10

Exceptional

21 Jan 2025

Gwendolyn

Beautiful hotel in excellent condition. Stayed at other 4 star properties in Japan and they all fell short to Hyatt Place. Loved the overall aesthetic, little touches that really elevated the experience - super comfy thick room slippers, nespresso machines, thoughtful mood lighting, lift automatically goes to your floor your room card is scanned. Also extremely clean with various cleaning options you can choose by sticking a magnet to your door.

Leisure Partner

10/10

Exceptional

15 Jan 2025

Kaoru

Great location

10/10

Exceptional

12 Jan 2025

Yong

I stay here every september for vacation since 2023. Everytime I stayed was sooo good.

Friendly staff, quiet location, good room condition.

Leisure Family

8/10

Excellent

05 Jan 2025

JON

Good value

Hyatt Place Kyoto is a good value but the rooms are small and was a very tight squeeze for the third person. On the metro line was a big plus but Kyoto metro is much more limited than Osaka and Tokyo.

Friends_and_family Family

8/10

Excellent

01 Jan 2025

Mary

Nice hotel and people. Nicely connected to the School Bus bakery with wonderful pasteries!

Leisure Family

10/10

Exceptional

01 Jan 2025

Ragava Khanna

Next to subway line

Leisure Family

10/10

Exceptional

30 Dec 2024

Johnson

Clean, located next to a subway exit. Staff was friendly. The room was clean and the hotel libby and lounge areas were cery clean.

Leisure Family

10/10

Exceptional

06 Dec 2024

Ravinder

Excellent hotel. But …..

Great location. Quiet room. Everything new and modern.

The only issue was that the A/C -Heating system blows directly on the beds. And we couldn’t lower the fan speed to #1 - the lowest it would go was #2. Not good.

Partner

10/10

Exceptional

14 Nov 2024

CUILING

Very new, clean, quiet, very modern and comfortable.

Partner

10/10

Exceptional

11 Nov 2024

Christine

Very comfortable garden room with lovely bed and shower.
Great location,and the staff are extremely helpful, especially when I locked my self out of the in room safe!
We wouldn’t hesitate to stay again!

Leisure Partner

10/10

Exceptional

07 Nov 2024

jose

用事があり、このホテルを使いました。2回目です。
いつも素敵な宿泊経験を提供してくれるホテルですq

10/10

Exceptional

06 Nov 2024

Ruby

The best feature was the incredibly helpful & polite staff. Great job.

8/10

Excellent

02 Nov 2024

SoonFatt

This hotel is right above a subway station and it is just 4 stops away from Kyoto Station. And, there are plenty of outlets for foods and convenient stores, supermarkets and pharmacies for everyday need. Lastly, it is in close proximity to quite a few places of interest.

Leisure Family

8/10

Excellent

26 Oct 2024

Verified traveler

This hotel is very well located, just above the Marutamachi station of the Karasuma line. The room (deluxe twin) is beautiful and the view from the window is a very well designed illuminated tree view. The room is quiet, spacious and clean (we had to change room twice because of a bug and then because the bathroom smelled moldy, but they accommodated us quickly). The beds are not the most comfortable, but it is to be expected in Japan. The service is very good and we will definitely be returning to this hotel next time we're in Tokyo.

Leisure Partner

8/10

Excellent

23 Oct 2024

Dylan

This is a nice property. It’s clean and modern. It’s in walking distance to some major sights and right next to a subway station making it convenient. My biggest gripe is the laundry room situation… It’s bad. The machines were always in use and/or there was always a line. Any time of day. Whether it was 7 a.m. or midnight. We ended up paying over $100 USD to wash a couple outfits and some underwear and socks to hold us over. There needs to be a better system for the laundry or more machines. I’ve never seen anything like this.

Leisure Partner

10/10

Exceptional

23 Oct 2024

Susan

Nice hotel, clean and located in a good place near many places to visit.

Leisure Self

8/10

Excellent

22 Oct 2024

Aram

It's friendly staffed

Leisure Self

8/10

Excellent

20 Oct 2024

Eduardo

This way the best hotel by far! We stayed in 6 different hotels in various areas in Japan, and this one was the best! The room is clean, spacious, counter space, amazing shower, sitting area with table so we could eat there, and the mattress was amazing! The lighting and the colors in the room makes the room cozy and beautiful. We chose the “garden view.”it was cheaper and BEAUTIFUL! So glad we did! We walked to Nijo Castle and the Sento Imperial Castle bec it was close. We also walked to nishiki market, a bit longer walk, but we enjoyed it would highly recommend! I would definitely stay again!

Leisure Partner

10/10

Exceptional

19 Oct 2024

Jane

Great hotel

The hotel room was very clean and spacious. The staff was very friendly and helpful. It's very close to the subway.

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

Marshall

The staff was professional, friendly, courteous and really took the time to understand our needs when there were issues. It was close to the subway station, but you couldn't even notice the sound. Just a great solid place to stay at the end of a long day.

Leisure Partner

10/10

Exceptional

09 Oct 2024

Eric

Very friendly and helpful staff. They were able to help me find a shop to repair my cracked cellphone screen that same day. 10/10.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Jacinthe

Rooms are very spacious, very well designed and stylish. What we didn’t like was the poor communication to tell us that the room would not be cleaned if we didn’t put a magnet with our cleaning service option outside of the room door.

Leisure Family

10/10

Exceptional

30 Sep 2024

juan

Great place

Great overall place. Well located and quite comfortable.

Friends_and_family Friends

10/10

Exceptional

24 Sep 2024

John

A fantastic hotel with incredibly welcoming staff. It’s conveniently located above a subway station and just a 15-minute walk to central Kyoto’s attractions, shops, and restaurants. The area has plenty of dining options and is only minutes from the castle. The beds and room were extremely comfortable, and the small gym and attached coffee shop were great additions. Highly recommend, especially for the exceptional service.

Leisure Self

10/10

Exceptional

23 Sep 2024

Luz

This hotel is perfect, they have a laundry area which we appreciated, the breakfast is great and the coffee shop next door is fantastic. We got to the hotel at 2 pm and asked if we could check in early and were told potentially and then were told no because check in is strictly at 3, keep that in mind if you think they might accommodate because it’s an American chain. The room was spacious and the bathroom was a standard American bathroom, not Japanese

Friends_and_family Family

10/10

Exceptional

18 Sep 2024

Verified traveler

Perfect for what we needed

It was nice and quiet. Perfect for just dropping after a long day of exploring. Staff were friendly and helpful. Room was clean and nice to rest in.

Partner

10/10

Exceptional

09 Sep 2024

Paul

Very clean and comfortable stay. The staff went out of their way to help, so friendly.
About an hour walk from Kyoto station but still in a good location to walk around.

Leisure Self

8/10

Excellent

09 Sep 2024

xiquan

perfect location

perfect location just next to the subway. The room is small but clean, with nice service and helpful staff at the front desk. I must be back here next time.

10/10

Exceptional

03 Sep 2024

Brendan

Excellent experience. Staff was friendly, breakfast was good. Easy transportation options right from the hotel. They helped me arrange service to Osaka airport as well.

Self

10/10

Exceptional

30 Aug 2024

Jessica

Very clean
Very quiet
Especially loved being in the secondary building.

Friends_and_family Family

10/10

Exceptional

22 Aug 2024

Jasvir

Great location connected to the subway system.

Leisure Partner

10/10

Exceptional

20 Aug 2024

Liliet

We had a wonderful stay for 3 nights. The buffet breakfast was reasonably priced and children (6 and under) eat free. Clean, good/attentive service, and decent size rooms. There’s a subway entrance right outside.

Leisure Family_with_children

10/10

Exceptional

19 Aug 2024

Xiao

good

Leisure Family