Name: Oakwood Hotel Oike Kyoto
Address: Moriyama-cho, Nakagyo-Ku, 165-1, Kyoto City, 604-0953, JP

10/10

Exceptional

03 Aug 2026

julie

Excellent in every way!

10/10

Exceptional

02 Aug 2026

Frenda

Great place and very clean and accommodating. Close to main station. Would definitely come back!

10/10

Exceptional

31 Jul 2026

Chelesty

The room was spotless! The staff were very nice and helpful, great location just a 10-min walk from Nishiki Market. The hotel serves coffee and has a hydration all day long. Breakfast was also good. Highly recommend!

10/10

Exceptional

31 Jul 2026

julie

A great place to stay!

10/10

Exceptional

30 Jul 2026

Laurel

We had such a fabulous stay. Great location. Nice room and walkable location with a wonderful local bakery on the corner that was perfect for breakfast and lunch!

8/10

Excellent

29 Jul 2026

Balmore

Really enjoy my stay. Room was clean. Always staff member at front desk incase need assistance. No machine to check in or out instead actual human, I'm old school so truly appreciate that. Outstanding breakfast available for a fair price. There is laundry machine, unfortunately only one washer and one dryer. Overall worth the stay. Aloha!

10/10

Exceptional

26 Jul 2026

David

Loved my stay. Great location, clean and updated rooms. The breakfast had so many choices from Japanese to Chinese to western food. I ate it all. My favorite hotel I stay at on my trip!

10/10

Exceptional

24 Jul 2026

Paul

Very big and comfortable rooms and bathrooms, very clean

10/10

Exceptional

16 Jul 2026

Marcio F.

Nice stay, staff was nice and helpful.

10/10

Exceptional

14 Jul 2026

Nasrin

This was the best hotel we stayed at during our trip to Japan. Everything exceeded our expectations, from the warm hospitality to the excellent facilities.
The rooms were spotless, well maintained, and the beds were very comfortable, making it easy to relax after a full day of sightseeing. What really stood out was the breakfast—it was outstanding and definitely worth trying. The chef does an amazing job, and every morning we looked forward to it.
The staff were exceptional. They were knowledgeable about the area and always happy to recommend great places to visit, restaurants to try, and the best ways to get around.
We couldn't have asked for a better stay and would happily return the next time we're in Kyoto. Highly recommended!

Partner

10/10

Exceptional

14 Jul 2026

ELENA

Very high class hotel with professional staff! Room was so clean and modern!

Family_with_children

10/10

Exceptional

12 Jul 2026

Rachel

Very good hotel. Great location, excellent service, and very clean. Highly recommended!

Partner

10/10

Exceptional

11 Jul 2026

Gabriela

Great location, kind staff, clean rooms

Partner

2/10

Poor

08 Jul 2026

Julia

I am genuinely baffled by the exceptionally high ratings of this hotel. This is simply not a four star hotel by any reasonable standard.
The room was tiny and poorly designed, with virtually no storage space. There were no shelves or drawers, and I had to keep my suitcase open throughout my stay to store my T shirts and lingerie. Small hotel rooms can still be functional. This one was not.
The breakfast buffet was terrible in both quality and selection, and the staff were neither welcoming nor particularly helpful.
I travel frequently and know what to expect from hotels of different categories. This property simply does not live up to its four star classification or its glowing reviews.
I was so disappointed that I checked out a day early. Despite giving 48 hours notice, the hotel refused to refund the unused night.
Anyone accustomed to genuine four star hotels, attentive service, and comfortable accommodations should seriously consider staying elsewhere. I certainly will.

Family

10/10

Exceptional

07 Jul 2026

Reinaldo

Excellent hotel with large room and well located.

Self

6/10

Pleasant

06 Jul 2026

VIVEKAN

Good location.

10/10

Exceptional

27 Jun 2026

Nicholas

Staff super friendly calm and peaceful hotel

Family

10/10

Exceptional

26 Jun 2026

Erika

I really liked the ambience, location was also perfect, few steps from a beautiful avenue, easy to get public transportation and tourists places to visit!!

Partner

6/10

Pleasant

25 Jun 2026

Chhaya

Room has no window for fresh air, which was not good, very congested. The bathroom was good can’t complain. But the bedroom needs updating.

Friends

10/10

Exceptional

24 Jun 2026

Elena

Excellent hotel, thank you to all staff for an excellent service and facilities!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Therese

This hotel is located in a safe and quiet area close to Kyoto city hall, subway, and great restaurants. The room is very comfortable and has everything you need. Breakfast had lots of food choices and the coffee is excellent. Bonus-coffee and ice water is available throughout the day in the lobby and there’s an Nespresso machine in the room. The staff are really lovely and very friendly.

Self

10/10

Exceptional

20 Jun 2026

Toby

Well positioned hotel with all the required amenities, would stay again.

Partner

10/10

Exceptional

19 Jun 2026

Kaizen

This hotel was a great deal for it’s price. Clean well maintained and great amenities. Staff were friendly and great at check in and check out.

Partner

10/10

Exceptional

17 Jun 2026

Kirsten E.

Great hotel stay - conveniently located close to everything. The staff were so friendly and helpful. Breakfast was delicious and they even have drinks in the lobby most of the day for free! They were able to store our luggage while we waited for our car service after Check out! Room was clean, AC worked great & amenities were nice !! They also had laundry on site if you needed.

Family

8/10

Excellent

16 Jun 2026

Tiffany

We spent about 7 days here. What we loved: the customer service from the Front Desk to the daily tidying from housekeeping was phenomenal, also the kind cafe attendants- lovely folks. We soooo appreciated the unlimited ice and water machine, and hands down, the best soft drink fountain we’ve ever had at an establishment that wasn’t a restaurant. We definitely will miss that. We loved the convenience of the location, literally within walking distance of bus stops, subway stops, and convenience stores.
A couple of things: both my husband and I by night 4 started experiencing really unpleasant sleep, and could deduce it may have been the mattresses. There was a 2nd evening when we could hear the volume of our neighboring visitor and their music from their tele, when I called the Front Desk, he instructed me call them directly, to which I had to tell him he needed to handle the noise complaint. Also disappointed because I found out from my third party rewards/booking site that we were supposed to be offered a complimentary upgrade, which this wasn’t even mentioned at all during check in. Instead what was mentioned that I had requested for the lowest level available (weird because I couldn’t even complete their pre-check in process to request this and specifically messaged this establishment to inform them that I couldn’t complete their pre-check in process).
Probably wouldn’t stay here again or recommend this hotel to family/friends.

Partner

10/10

Exceptional

12 Jun 2026

Katherine

Great hotel, clean and modern within walking distance of sights.

Family_with_children

10/10

Exceptional

01 Jun 2026

Jaime

Great location and friendly staff.

Family_with_children

6/10

Pleasant

31 May 2026

Eric

the bait and switch in this place is reprehensible. I checked in late to find out my high floor room (which they offered me initially) had been given away and there was another room tax that they seem to have failed to include in the Hotels.com site. booo. Always pushing you to give them more money.

Self

10/10

Exceptional

28 May 2026

Daniel

Great

Partner

10/10

Exceptional

25 May 2026

Diego

AC did not cool down. It was hard to sleep. Other than that very good hotel

10/10

Exceptional

24 May 2026

GRACE

I booked the studio it was big and comfortable . Breakfast was ok not great variety but ok

10/10

Exceptional

20 May 2026

Alexis John

Best location for access to everything! Staff was great!

Self

8/10

Excellent

16 May 2026

Asuncion

I like the location , however I just had a comment . I was told that since I book thru Expedia I need to pay for my spouse as it’s only
One guest covered for the meals when in fact when I initially book for this hotel
In New York thru Expedia I already paid for both.
I did not make any argument about it and just paid the meals for my husband .
Hope Expedia will clear this
confusion to alert customers in the future .

Family

10/10

Exceptional

16 May 2026

Daniel

Very good

8/10

Excellent

15 May 2026

Soheyla

Well located property and clean. Easy check in and check out process. Laundry facilities small but very clean and functional. Standard room is small, on average a bit larger than Tokyo standards; stay organized and you will be fine. Walls show some of the age or lack of space with lots of scuffs but otherwise, very neat and lovely staff. The only thing I will say is that this is a boutique hotel and so you do not have much space to “hang out” in your room, making the shared amenities important (lobby with seating area for breakfast and hotel guests, with beverages available, tables to work and have a break, etc) - this should therefore be kept available at all times. However, on one of the days of our stay, we were rudely told by some kind of school delegation that we were “not allowed” to use the lobby, after which they asked the staff to cordon off the area while pointing at us saying we were disturbing, which the staff indulged. A bit offputting for paying guests. Otherwise, a good experience.

6/10

Pleasant

14 May 2026

Jazmin

The staff was helpful and the hotel was centrally located to a lot of places! The rooms were small so it was difficult to open luggage. This hotel only has one washer and one dryer in the laundry facilities.

10/10

Exceptional

13 May 2026

Tanner

I really enjoyed the breakfast

Partner

10/10

Exceptional

08 May 2026

Alexis John

Clean room and great staff!

Friends

10/10

Exceptional

06 May 2026

Ethan

Room was clean, staff was helpful. Full all you can eat style breakfast with a good range of foods.

Partner

10/10

Exceptional

05 May 2026

Catherine

Very pleasant hotel. Lovely amenities (pajamas, slippers, toiletries, free coffee tea and a water for the room then after 12pm free coffee, tea in the lobby.) wonderful European bakery around the corner for breakfast but also a 10min walk to Nishiki market and other shopping. Helpful staff, quiet street, awesome bathroom. Wonderful, would stay there again

10/10

Exceptional

03 May 2026

Veronica Lopez Casa

GREAT STAFF

10/10

Exceptional

02 May 2026

Patricia

There is only 1 laundry washer and dryer, but that didn't seem to be any problem. The breakfast was not something I would opt in for again, but it was convenient to have. The space, staff and location was superior. I would definitely stay here again.

Business

10/10

Exceptional

02 May 2026

Rebecca

A lovely hotel, felt very relaxing and nice to wander back there.
Location was good, we walk a lot and buses were very easy from there.
Lovely room, best pyjamas of the trip which I wish I'd bought now, and lovely helpful staff.
Comfortable room, very nice indeed.
Would stay again.

Partner

6/10

Pleasant

16 Apr 2026

Nataly

Everything was great with the exception that the room was very small and with a large suitcase and 2 carry ons it was very difficult to move around the room. Aside from that, staff was amazing and helpful, super clean and the location was fantastic.

10/10

Exceptional

16 Apr 2026

Lloyd

Had a wonderful experience at this hotel. Rooms were in great condition. Staff are so helpful and welcoming. Breakfast was ok, but there’s also some great little cafes nearby too. Would definitely stay again.

8/10

Excellent

12 Apr 2026

Yi Hsuen

I had a wonderful stay! The rooms were neat and refreshed daily with everything I needed. One of my favorite perks was the free coffee and tea, which you can enjoy in their cozy lobby area. They serve a straightforward mix of Western and Japanese breakfast to start your day. Located on a quiet side street, it’s the perfect peaceful retreat after a day of exploring Kyoto.

Friends

6/10

Pleasant

10 Apr 2026

Katy

It’s clean and in a good location, but the staff are not thrilled to deal with you and I was left with the impression that they were nickel and diming us. Didn’t even have soap at the bathroom sink. If you wanted water or an extra coffee pod, you were much better off buying them from 7-eleven.

Partner

10/10

Exceptional

08 Apr 2026

Santiagp

Good place

Friends_and_family Friends

8/10

Excellent

05 Apr 2026

Nicola

The room was on the small side but spotlessly clean and the shower was great! Beds were very comfy. Breakfast had lots of choice & staff at check in were friendly & helpful.

Family

10/10

Exceptional

28 Mar 2026

Carlos

Clean room and amazing breakfast options. very helpful staff aswell

Self

10/10

Exceptional

24 Mar 2026

Winnie

friendly accommodating and helping staff. good breakfast selection, also great location

Partner

10/10

Exceptional

23 Mar 2026

Lizeth

The staff at this property were so helpful from the minute we came in. The hotel staff member who helped us in English and was very friendly. He assisted us with luggages, and let us know of all the great amenities the hotel included, like coin laundry, free drinks in the lobby, and so much more. The property as soon as you come in smells amazing. Overall. I believe this property was my favorite stay in Japan. I could definitely see us staying there again. And they also do luggage transfers which is very convenient!

Friends

10/10

Exceptional

22 Mar 2026

Trav

Nil

8/10

Excellent

17 Mar 2026

Yasmine Budirahaju

The studio deluxe has plenty of space and a washing machine, which what we needed. Staff were very welcoming and helpful. Loved the eco friendly refillable pitcher that was provided in the room and the complimentary tea and coffee through out the day.
My two minor complaints are, they removed the dishes sponge after a single use and gave a brand new one the next day. This seemed very wasteful. And the second is where the plugs are located through out the room. Other than that, everything was excellent.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Eddy

Buena atención por parte del personal de recepción. Recomendado.

6/10

Pleasant

12 Mar 2026

Susan

I was disappointed with this hotel. The checkin staff were hopeless. They didn’t listen to our answers or act upon them when we were asked questions about room service.
The hotel was just too hot overall.
The fan in the bathroom didn’t turn off so it was noisy all night. The staff at reception didn’t care for this feedback and didn’t help. We were questioned incorrectly about our breakfast vouchers.

Partner

10/10

Exceptional

11 Mar 2026

Cintia

The hotel is in a very good location near the subway station, very easy to move around. There are in the area some restaurants, coffee shops and supermarket. The accommodation was nice and everything was very clean and organized.

Partner

10/10

Exceptional

09 Mar 2026

Natasha

We enjoyed our stay at Oakwood. The staff were welcoming and helpful and the rooms were large for Japanese hotel standards and were very clean. The hotel is conveniently located, but in a quieter area, so you don’t hear a lot of noise.
We would happily stay here again!

Partner

8/10

Excellent

03 Mar 2026

Peter

Clean room. Great location. Good breakfast. The one negative thing: i think the space in the room could be used more effectively (e.g. they coild add a closet or cupboards for clothing).

10/10

Exceptional

03 Mar 2026

Simratbir

Breakfast not included but rest is nice

Family_with_children

8/10

Excellent

20 Feb 2026

Gabriella

Staff was wonderful!

Family

10/10

Exceptional

31 Jan 2026

Patricia Haila

Location is close to everything. Staff are really nice. Clean room and wide breakfast variety.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Nalene Aglyia Oburota

Clean, spacious room. Amazing staff - would 100% come back and stay again!

Friends_and_family Friends

10/10

Exceptional

10 Jan 2026

Dante

Room was clean and the staff was amazing

Friends_and_family Friends

6/10

Pleasant

06 Jan 2026

Sarah

One of the night staff wasn’t very friendly when we asked questions. He made us feel like an annoyance rather than a valued client. The other night staff were great though! It just made our first contact with the hotel not as pleasant. Rooms were spotless and comfortable!

Leisure Family

10/10

Exceptional

06 Jan 2026

Kelly

Room was really nice & great location.

Leisure Family

10/10

Exceptional

04 Jan 2026

SANGYUN

Everything was fine. The room was clean and comfortable, and the staff were very nice. I even ended up staying two extra nights. The only thing I would mention (if I should, to make any contribution) is that the room size felt a bit more compact than I had expected.

Partner

10/10

Exceptional

02 Jan 2026

Ashley

Yes

8/10

Excellent

02 Jan 2026

Lizet

Room was nice. Staff pushed the twin beds together to give me a king size bed.

Leisure Self

10/10

Exceptional

01 Jan 2026

Andrew

Stayed for 4 nights. Great price for such a clean and spacious room. Common area with free coffee and tea. Good amenities and location. Staff were welcoming and helpful, even provided umbrellas for rainy days.

Leisure Family

10/10

Exceptional

22 Dec 2025

Baining

Breakfast was worth buying

Partner

10/10

Exceptional

21 Dec 2025

A

Very good

10/10

Exceptional

17 Dec 2025

Yasha Luiz

Clean, silent, well located, and great stuff. Recommended!

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Christopher

There was no breakfast so unfair question

Leisure Family

10/10

Exceptional

12 Dec 2025

Lillian

Great! It was so nice with the group that I went back solo at the end of the trip.
Thanks for making a single traveler feel safe!

Leisure Self

10/10

Exceptional

27 Nov 2025

James

the hotel was quiet and the staff were multilingual which really helped things go much smoother.
the free tea and coffee post breakfast were a nice bonus. would stay again

Leisure Partner

10/10

Exceptional

25 Nov 2025

Nhoemi

Modern hotel! Great staff and amazing room!

6/10

Pleasant

19 Nov 2025

Caitlin

The location was great. The front desk staff were not helpful at all, also every now and again the air conditioning smelt like cigarettes. Also only one washing machine for the whole hotel which meant you couldn’t use it unless going down at 2am.

Leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Diego

Room clean, modern option vs traditional Japanese hotel average.

10/10

Exceptional

08 Nov 2025

Don Josafat Soliven

Great superior studio room. Very clean and comfortable. Very friendly staff

Partner

10/10

Exceptional

04 Nov 2025

Travis

The staff were very courteous and the room was very nice. The bathrooms were very spacious

Leisure Partner

10/10

Exceptional

28 Oct 2025

Sarah

We loved our stay here! Before check-in they asked if we were celebrating anything special, and I mentioned it was our honeymoon — when we arrived, there was a bottle of sake waiting for us, which was such a thoughtful touch. The service was amazing, the room was clean and spacious, and the breakfast we had our first morning was delicious. Even the pajamas they provide were incredibly comfy. I seriously regret not buying a pair to take home. Absolutely 10/10 stay!

Partner

10/10

Exceptional

19 Oct 2025

Huy Minh

The hotel is located in a convenience location and in a quiet neighborhood. We were far enough from all of the crowds but also close enough by walking distance. The room is pretty spacious for Japanese standard. We were also able to organized luggage transport service (Ta-Q-Bin) with Yamato transport that arrived at the hotel 1 day before our arrival. When we got to the hotel, the staff already brought our luggages to the room for us. I would highly recommend staying at this hotel.

Leisure Family

10/10

Exceptional

19 Oct 2025

Matjaz

Great stay amazing hotel with clean and modern rooms with all the amenities. Love the shower and the coffee machine in the room

Partner

10/10

Exceptional

18 Oct 2025

Julie A

The staff really made this trip better for us. We are not traditional tourists. My husband was having an art exhibition and we had lots of luggage and work type needs.The staff helped us make a local call for an appointment and called a taxi for us.

The room was wonderful. I wish they would add a few detailes to their website so that its clear the delux studio has a wash machine in the roomand soap. However, this is minor in the grand scheme of things.

The location can't be beat. There is a grocery store right around the corner and so many popular sights to walk to.

Business_and_leisure Family

10/10

Exceptional

17 Oct 2025

Roberto Mercado

Nice hotel. Very clean. Room very spacious. Breakfast was ok.

Leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Amera

10/10!! I’m currently rebooking this hotel as we speak for January. I loved this stay! The staff were so friendly and helpful the room was very spacious and it was in the PERFECT location. I cannot wait to stay here again!

Leisure Family

10/10

Exceptional

11 Oct 2025

Jorge

Awesome hotel

Leisure Family

10/10

Exceptional

09 Oct 2025

Jennifer

Everything was adapted for our preference and the staff very helpful when checking out since we were struggling about sending out our luggage to our next destination.

Leisure Family

10/10

Exceptional

07 Oct 2025

Yim Kong

The front lady Sweta provided excellent service The whole place is clean and the complimentary drinks were an added convenience. Breakfast was plentiful. Good stay!

Partner

10/10

Exceptional

28 Sep 2025

Veronique

The staff was helpful during our stay. We did luggage transfer from Kyoto to Tokyo and the staff helped us with the process. The room was very clean, water pressure in the shower was amazing. The bathroom was beautiful and spotless. Good amenities. Location was perfect. Will definitely come again!!

Leisure Friends

10/10

Exceptional

27 Sep 2025

James Ka

Staff is friendly. The place is clean and tidy.

Partner

10/10

Exceptional

25 Sep 2025

Dylan

Very welcoming staff and clean comfy rooms.
Excellent access to food, shopping, and transportation.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Sandra

This was my second time staying here, I really enjoyed it. The front desk staff are very nice and helpful with any questions. This hotel does luggage delivery as well. The location is good, far from any noise but close enough to walk to the main area and nishiki market. The rooms are nice, beds are comfortable. For solo travelers its very spacious. Air conditioning works well. The bathrooms are pretty big as well. In the main lobby there is a water and ice machine.

Self

10/10

Exceptional

23 Sep 2025

Gary

Excellent

We were lucky to get free room upgrade! The young man checked in us on 9/6 is super nice, polite and speaks fluent English! We enjoyed our stay and will definitely come back to this hotel if we ever visit Kyoto again! The room is sleek comfortable and clean, there is safe which we utilized it. The hotel is in very convenient location, easily getting around shopping and dining! The room was very quiet and we slept very well. Every staff we encountered are very professional and nice, all speak fluent English and always helpful! They greet us when we leave the hotel and when we back to hotel. 100% recommended this hotel! Thank you very much!

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Jessica

Beautiful property

Beautiful hotel, wish I stayed there longer. Services was great and the only thing I could comment is the buffet (breakfast) not my kind of food for the am, but may be great for others. The little cafe has great sandwiches. They had free wine, beer and snacks, which I think was nice.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2025

Liubov

T

10/10

Exceptional

22 Sep 2025

Selin

Really nice hotel in a great location. Clean rooms and even has a washing machine

Partner