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Four Points Flex By Sheraton Kyoto Oike

Kyoto · Japan

661 Ogiya Cho Sakaimachi Dori Oshikoji SagaruView location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points Flex By Sheraton Kyoto Oike

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Stay in one of 317 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0. 1 mile and kilometer. Kyoto International Manga Museum - 0. 5 km / 0. 3 mi- Kawaramachi Street - 0. 6 km / 0. 4 mi- Teramachi Street - 0. 6 km / 0. 4 mi- Kyoto Gyoen National Garden - 0.

7 km / 0. 4 mi- Nishiki Market - 0. 7 km / 0. 4 mi- Kiyamachi Street - 0. 7 km / 0. 4 mi- Shijo Street - 0. 9 km / 0. 5 mi- Pontocho Alley - 1 km / 0. 7 mi- Lake Biwa Canal - 1.

Read more about this hotelShow less

1 km / 0. 7 mi- Kamo River - 1. 1 km / 0. 7 mi- Nijō Castle - 1. 3 km / 0. 8 mi- Sanjo Street - 1. 3 km / 0. 8 mi- Hanamikoji Street - 1. 3 km / 0.

8 mi- Kyoto Imperial Palace - 1. 5 km / 0. 9 mi- Gion Shirakawa Area - 1. 5 km / 0. 9 mi. The nearest airports are: Itami Airport (ITM) - 47. 3 km / 29. 4 mi Kobe Airport (UKB) - 81. 2 km / 50.

4 mi Kansai Intl. Airport (KIX) - 98. 6 km / 61. 3 mi Located in Kyoto (Downtown Kyoto), Four Points Flex by Sheraton Kyoto Oike is within a 10-minute walk of Nishiki Market and Kawaramachi Street. This hotel is 0. 5 mi (0.

9 km) from Shijo Street and 0. 7 mi (1 km) from Pontocho Alley.

Located in Kyoto (Downtown Kyoto), Four Points Flex by Sheraton Kyoto Oike is within a 10-minute walk of Kawaramachi Street and Nishiki Market. This hotel is 0.5 mi (0.9 km) from Shijo Street and 0.7 mi (1 km) from Pontocho Alley. Stay in one of 317 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2000 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Kyoto International Manga Museum 0.5 km / 0.3 mi
Kawaramachi Street 0.6 km / 0.4 mi
Teramachi Street 0.6 km / 0.4 mi
Kyoto Gyoen National Garden 0.7 km / 0.4 mi
Nishiki Market 0.7 km / 0.4 mi
Kiyamachi Street 0.7 km / 0.4 mi
Shijo Street 0.9 km / 0.5 mi
Pontocho Alley 1 km / 0.7 mi
Lake Biwa Canal 1.1 km / 0.7 mi
Kyoto Shinkyogoku Shopping Street 1.1 km / 0.7 mi
Kamo River 1.1 km / 0.7 mi
Nijō Castle 1.3 km / 0.8 mi
Sanjo Street 1.3 km / 0.8 mi
Hanamikoji Street 1.3 km / 0.8 mi
Kyoto Imperial Palace 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 317
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Laundry service
  • Lift access
  • NewspapersExtra charge
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex By Sheraton Kyoto Oike

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex By Sheraton Kyoto Oike

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex By Sheraton Kyoto Oike

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex By Sheraton Kyoto Oike

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex By Sheraton Kyoto Oike

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex By Sheraton Kyoto Oike

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex By Sheraton Kyoto Oike

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points Flex By Sheraton Kyoto Oike

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Melina
This hotel is super clean, comfortable and staff is so friendly, loved staying here!
10/10
Exceptional
17 Jul 2026
Natalia
Staff was very friendly and everything was very clean
Family
10/10
Exceptional
10 Jun 2026
Damaris
We loved this hotel. Very clean. The buffet breakfast was the best out of all the hotels we stayed at during our Japan trip. The espresso/tea machine in lobby was great too. The room was small as expected but still comfortable. The bathroom was nice. Great toiletries/body wash and bathrobes. Good shower head. Hotel is on a very quiet street near a metro station and near a Family Mart and 7 Eleven.
Partner
10/10
Exceptional
06 Jun 2026
Alp
Small room but useful
Partner
10/10
Exceptional
03 Jun 2026
Andrew
The amenities, rooms and location were all amazing. The staff were very helpful when I arrived 30 minutes before my check-in time and they were happy to give me an early check-in which me and my partner greatly appreciated.


The only complaint that I have is that the air conditioning smells weirdly metallic in the room.
Partner
10/10
Exceptional
02 Jun 2026
Jorge
Excelente hotel, limpio, bien ubicado, etc
Friends_and_family Family
10/10
Exceptional
30 May 2026
Jana
Staff were so wonderful and kind, especially since they helped me ship my luggage to my hotel to Hiroshima. Amenities were great, close to station and overall a good place to stay 🤗
Self
6/10
Pleasant
27 May 2026
Chase
Breakfast was far too expensive, laundry was far from convenient but the location was good and the room was clean.
Partner
6/10
Pleasant
26 May 2026
Kate
Elevators were an absolute joke! Stood for around 15/20 mins one morning to get downstairs as stairs are not allowed to be used unless in an emergency! Never heard anything like it. Washer and dryer situation was awful as well, two machines to cater for the whole hotel, luckily there was a laundromat five minutes away!
Partner
10/10
Exceptional
26 May 2026
Hoan
Small clean room, staffs are helpful, breakfast is so so for the price.
Partner
8/10
Excellent
25 May 2026
ALPA
Great location with wonderful staff. Room were very small. Ours was a double bed room where the bed was against the wall. Hard to move around in the room with two people. Not sure if all Kyoto hotels have such small rooms. Other then the room, lovely hotel which was extremely busy.
Partner
8/10
Excellent
25 May 2026
Yuval
got a very small and very dark room, but asked to change room and they did change it.
Partner
6/10
Pleasant
24 May 2026
Mel
The staff was very helpful, the cleaning staff was great, the reason I knocked off two stars is because of the elevator wait time and the laundry facilities. There were only two machines and there is no way to do laundry properly because of the backlog. Advice is to use the 24/7 service two blocks away from the property.
Partner
10/10
Exceptional
23 May 2026
Julian
Nice and clean hotel, good location, beautiful garden, kind and helpful staff.

Rooms are not specially spacious but bigger than APA hotels.

Only thing needing is a better laundry room (more machines), being able to used it's quite difficult given it only has 2 washer - dryer machines for all guests, complete washing/drying circle is quite long.
Partner
10/10
Exceptional
20 May 2026
Billy
I booked the wrong dates and needed a night before, sai-to (i think was the name if the male staff member) was very friendly and helped me with my issue of the evening can’t thank him enough. Room was nice and great location.
Self
10/10
Exceptional
20 May 2026
Billy
I booked the wrong dates and needed a night before, sai-to (i think was the name if the male staff member) was very friendly and helped me with my issue of the evening can’t thank him enough. Room was nice and great location.
Self
10/10
Exceptional
18 May 2026
Ethan
A nice quiet location and friendly staff. I recommend this hotel.
8/10
Excellent
17 May 2026
Estefania
excellent location. good rooms.
Partner
6/10
Pleasant
16 May 2026
Martynas
Clean rooms, brakfast is good
10/10
Exceptional
16 May 2026
Harold
Rooms a very well kept, and up to date. The staff is very helpful, the breakfast is pretty good and a variety of items local food and regular breakfast items for foreign travelers. Washing machines & dryers are available inside hotel. 2 metro stations within 10 minutes, tons of restaurants and bars in walking distance as well. The local is ideal for those who want to a mix of lively area and quiet.
Self
10/10
Exceptional
11 May 2026
Jessica
La ubicación excelente! Fácil acceso. Cerca de todo y muy seguro. Café gratis en el lobby muy rico a todas horas.
Partner
10/10
Exceptional
08 May 2026
Hoi
Clean room
6/10
Pleasant
05 May 2026
Gretchen
Room was really quite small. Good location though. Staff was incredibly kind and helpful.
Family_with_children
10/10
Exceptional
04 May 2026
Ho Ying Apple
Comfortable stay. Helpful staff.
Self
10/10
Exceptional
02 May 2026
Sean
Clean room and very friendly staff! Only wish I had a microwave in the room. Besides that, very fantastic stay
10/10
Exceptional
26 Apr 2026
Vilim
Everything
Family
10/10
Exceptional
23 Apr 2026
Maggie
HAD A GREAT STAY!! Very convenient and nice area to stay, located walking distance from most attractions or transit. Staff were very professional and friendly. Room was perfect for a solo traveler like me.
Self
10/10
Exceptional
20 Apr 2026
Pedro
Super small but clean room, great breakfast. Good staff
10/10
Exceptional
19 Apr 2026
Naimah
I like everything about the hotel the front desk people were amazing and very helpful
Self
10/10
Exceptional
19 Apr 2026
Faye
Breakfast has fabulous choices of both japanese and western breakfast. Great choice.
Friends_and_family Friends
10/10
Exceptional
18 Apr 2026
Ciceron
Muy buen hotel
Self
10/10
Exceptional
15 Apr 2026
Joseph
Great location & value!!
10/10
Exceptional
14 Apr 2026
Christine
It was at the bustop so very handy coming from the train station. The supermarket is just across the road, great for getting supplies as there was a kitchenette. A heater in the bathroom which was fabulous for drying clothes we washed in the rooms washing machine.
Friends
10/10
Exceptional
14 Apr 2026
Powell
Friendly staff, clean rooms, good breakfast in a centralized location to all the attractions.
Partner
6/10
Pleasant
13 Apr 2026
Aman
Good small hotel in Kyoto. No ability to use stairs outside of emergencies clogs the elevators. Also, front desk was unable to help me do any luggage forwarding to Tokyo from the hotel. Reason was somewhat unclear, third-party provider software they referred just didn't work.
Partner
10/10
Exceptional
13 Apr 2026
Linda
Easy 4 min walk from subway station Karasuma Oike exit 1. 7-11 style shops nearby. Quiet room. Can open the window a little for fresh air which I appreciate. Also a short walk to the River Kamo and then on to Gion and temples.
Free (good) coffee from a machine in reception.
I was annoyed I could not use the stairs in the hotel. I don't like using the elevator (& there was often a wait). In most hotels I stay in, I can go up and down the stairs. I was told by staff ‘stairs only accessible in an emergency.’
.

Self
6/10
Pleasant
13 Apr 2026
John
Very long and inefficient checkin. Not just on our arrival day, but noticeable over all of our stay - up to 15 min!
System seemed very inefficient. Checkout not an issue!
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Todd
Rooms were clean and the hotel was in a quiet area but very convenient location. It was walkable to many sites we wanted to see as well as close to the subway.
Friends_and_family Family
6/10
Pleasant
12 Apr 2026
Peter
We stayed here during our Japan trip and, unfortunately, this was our least favourite hotel of the stay despite being one of the most expensive per night.

The location is excellent, and the staff were professional, helpful, and pleasant throughout, which we appreciated. However, the room was very small, the smallest of all the hotels we stayed in, and the bed setup was particularly disappointing, with one side pushed against the wall. It felt cramped and uncomfortable for two adults.

The room and bathroom also felt quite dated, and the air conditioning did not seem to work properly, so we ended up needing to keep the window open.

Another downside was the laundry situation. There were only two washer-dryers available, which led to queues, and we were ultimately unable to do our laundry.

Overall, the hotel has a great location and good staff, but for the price, the room comfort and facilities did not meet expectations, so we would not choose to stay here again.
Partner
10/10
Exceptional
09 Apr 2026
Patricia
Breakfast menu very good & varied, great location near Nijo castle & easy walk to central shopping & Gion.
Friends
10/10
Exceptional
05 Apr 2026
Karianna
Excellent location, very helpful staff and services.
Family_with_children
10/10
Exceptional
02 Apr 2026
tamae
Centre of Kyoto. Easy to go around. Nice breakfast and very clean.
10/10
Exceptional
01 Apr 2026
Angélica
The only issue was with the laundry it was busy all the time I didn’t have the opportunity to do my laundry
Family_with_children
10/10
Exceptional
30 Mar 2026
Anna
Good sized.room & excellent breakfasts!
10/10
Exceptional
24 Mar 2026
Annemarie
Helpful staff and clean room.
10/10
Exceptional
23 Mar 2026
Dillon
Laundry machine is a washer and dryer together so clothes still kinda damp but just hang them and you'll be good
Friends_and_family Friends
10/10
Exceptional
18 Mar 2026
Bridget
My first trip to Japan- I’d stay here again. Breakfast each morning made it so easy to get started for the day. Staff are so helpful, my room was so clean. I caught a taxi from Kyoto Station for ease (under $20au) and walked to the markets and shops from the hotel. 7/11 2 blocks away has a great selection of convenience food. Buses are close by and cheap too. From a solo female traveller.
10/10
Exceptional
08 Mar 2026
Aaron
The staff is very friendly and is accommodating to English speaking guests. They always greet you with a smile. There is a coin operated laundry machine on the first floor across from the vending machines
Self
8/10
Excellent
16 Feb 2026
Indah
The staff all very helpfull and friendly!the room is clean,amenities was oke.
Leisure Self
10/10
Exceptional
24 Jan 2026
Lasalosi
Room was clean, breakfast was fantastic!
10/10
Exceptional
19 Jan 2026
KENNETH
Great service, at a nice well located hotel, walking distance to restaurants, shops
10/10
Exceptional
19 Jan 2026
Lucas
Room was clean, staff was always friendly, and I loved the location. Breakfast was great.
Leisure Self
4/10
Poor
18 Jan 2026
Yoko
The room obviously had garbage from the previous gueat and was unclean. Asked for room ckean after my first night, still left the garbage keft of the floor. Staff seems to have difficulty in languages. This is Marriott group? Couldnt believe it.
Leisure Self
10/10
Exceptional
14 Jan 2026
Alejandro
Room was spotless. Service was very prompt and attentive. I thoroughly enjoyes my stay. Also, I looked forward to a great variety of food for breakfast every morning.
Leisure Self
10/10
Exceptional
01 Jan 2026
Ana
Location, clean room, coffee machine in lobby (cafe level), filtered water dispenser, decent size bathroom, comfy bed.
Partner
10/10
Exceptional
31 Dec 2025
Reynaldo
Clean hotel and room. Friendly staff. Quiet neighborhood.
Leisure Partner
10/10
Exceptional
29 Dec 2025
Jason
Great hotel, really good location for walking to some great areas, restaurants and shopping. Clean comfortable quiet and very friendly staff.
Leisure Self
10/10
Exceptional
04 Dec 2025
Michael
I reserved a room for one and got a clean, compact room intended for a solo traveler. Ideal for one, it was comfortable and quiet. With an efficient bathroom reminiscent of something from a cruise ship. Has every amenity I needed for a one night stay in Kyoto. Excellent value.
Leisure Family
8/10
Excellent
03 Dec 2025
Heather
Clean room, good room size, excellent bathroom faciities, great smorg breakfast, pleasant and accommodating staff.
10/10
Exceptional
02 Dec 2025
Asusena
Nice staff
10/10
Exceptional
29 Nov 2025
Ashley
Clean room, good amenities, excellent location!
Leisure Partner
8/10
Excellent
25 Nov 2025
Jing
At least three convenient stores around the hotel. 15-minutes walk to the Nijojo Castle and the Imperial Palace. 5-minutes walk to Karasuma Oike subway station. Room is clean and good sound proof.
Leisure Self
8/10
Excellent
24 Nov 2025
Yoko
Yes, the room was clean
Self
8/10
Excellent
23 Nov 2025
Maka
clean room, the staff were incredible and kind upon checkin and checkout. plenty of shops and food nearby, like the main market and train stations less than a 10 minute walk away. the room is small, but to be expected, just check the dimensions to make sure you’ll fit with who you’re travelling with.
Leisure Family
8/10
Excellent
20 Nov 2025
Andrew
Hotel was very clean and well maintained i like the pay by the hour for late check out
4/10
Poor
11 Nov 2025
Yasmin
Z;
10/10
Exceptional
11 Nov 2025
cira
Great location close enough to everything but quiet street

10/10
Exceptional
10 Nov 2025
Kimmy Belle
Hotel is very nice, clean and modern. Rooms are a little tight for 1 large and 2 med suitcases. We def had to send our luggage out the following day so we can have more room. This hotel offers luggage storage and helps you send your luggage to the next hotel. They also offer in room massage service in case you’re too tired to find a place outside. They also have a laundry room for the guests. You do have to walk a little bit to get to the bus stations but still a let good hotel to stay at.
Leisure Partner
10/10
Exceptional
01 Nov 2025
Amelie
Everything it's nice 🙂

English language it's sometime difficult.
Family
6/10
Pleasant
31 Oct 2025
Rosemarie
Okay facility for the price point and good location. Unfortunately, when I inspected the bed on the first night, I discovered an old band-aid with obvious residue under the duvet cover. The staff promptly changed the cover but didn’t bother to change the sheet underneath that was also exposed to the old band-aid.
Leisure Friends
6/10
Pleasant
31 Oct 2025
Neela
Excellent location
10/10
Exceptional
30 Oct 2025
Samuel
One of the better hotels we stayed at. Really happy with the location, we walked a lot of places and the station is near by. Clean and modern. Rooms are small but many are in Japan. We were there before the restaurant opened so didn’t get to try it but it looked really nice.
Partner
6/10
Pleasant
28 Oct 2025
Matt
I came away feeling the staff was overworked and didn’t really care about the customer.
8/10
Excellent
26 Oct 2025
Angela
Double room. Good bed and pillows. Lovely bathroom. Room small but that was clear on booking description and was very well organised
Lovely reception area, friendly and helpful staff. Laundry room which we used but with only 2 machines was in demand. Usual generous amenities for you to make use of. About 15-20 minute walk to centre of gion area with plenty of convenience and other shops, bars and places to eat nearby
Staff provided us with a very helpful sheet complete with QR codes of neighbouring cafes/ traditional Japanese places to eat and other restaurants
Partner
10/10
Exceptional
19 Oct 2025
Juan
.
Leisure Self
8/10
Excellent
18 Oct 2025
Nancy
Excellent location in Gion only 2 blocks from subway. No frills budget hotel that is very clean and with very professional and friendly staff.
Leisure Self
10/10
Exceptional
17 Oct 2025
JESUS JR
Clean, convenient, close to Nishiki and transport.
Leisure Partner
10/10
Exceptional
17 Oct 2025
Luz
We love three points the staff is friendly always willing to help
Partner
8/10
Excellent
16 Oct 2025
Nancy
Basic but good hotel but this is expected with Four Points brand and friendly staff make this place such a pleasant stay.
Leisure Self
10/10
Exceptional
10 Oct 2025
Anthony
It’s close to pretty much everything and the service was top notch!
Leisure Friends
10/10
Exceptional
09 Oct 2025
Arely
We were spoiled with this booking! The hotel was extremely clean, smelled amazing, check-in was smooth, overall wonderful experience! The location was also very convenient for public transportation and dining/shopping.
Friends_and_family Family
8/10
Excellent
09 Oct 2025
Paul
Clean but small rooms

My aircon didn’t work but fine
Friends_and_family Friends
8/10
Excellent
05 Oct 2025
Tania
Nice staff and great location
Leisure Self
10/10
Exceptional
05 Oct 2025
Sebastian
Everything is perfect.
10/10
Exceptional
29 Sep 2025
Sara
Walkable distance from a lot of places. Friendly staff.
Leisure Partner
10/10
Exceptional
26 Sep 2025
Alex
Extremely friendly and helpful staff
8/10
Excellent
17 Sep 2025
Prakash

Central location

Very friendly staff willing to help. Very central location. Laundry facilities on site.
No breakfast due to restaurant renovations.
Small size room. Initially problems with AC but got sorted quickly.
Overall I would stay again.
Partner
6/10
Pleasant
15 Sep 2025
Veronica
Everything was great except the lobby had a weird smell, not bad but not nice either. The staff was nice enough but spoke no English.
Leisure Self
10/10
Exceptional
11 Sep 2025
Kenneth
Easily accessible and walking distance to restaurants and shops
Leisure Partner
10/10
Exceptional
18 Aug 2025
Vanessa
The front desk staff was incredibly helpful And amazing. They helped us in our time of need and I will forever be grateful. Will stay here next time I’m in kyoto
Leisure Friends
8/10
Excellent
09 Jun 2025
Chheng
Locate in a nice street
Leisure Family
10/10
Exceptional
04 Jun 2025
James
The hotel is very clean and the service is fabulous. The rooms are tiny, but it is Japan and is to be expected.
Friends_and_family Family
10/10
Exceptional
02 Jun 2025
Tevita
Close to everything
Leisure Partner
8/10
Excellent
23 May 2025
Andrew
Nicely sized room on a quiet side street.
Room had an odd smell, which the hair conditioner also smelled like.
Had to wait a long time to do laundry as the machines are 2-in-1 wash and dry.
Leisure
2/10
Poor
19 May 2025
Verified traveler

Shoebox Rooms

The room was super tiny. Definitely not comfortable to stay in a shoebox. We were two people and normal sized individuals but we had trouble moving around. The bathroom was super tiny too. We paid for breakfast and it was gross. Definitely would not recommend this hotel. I read reviews about how small the rooms were but chose to ignore. I'm regretting my decision.
Partner
6/10
Pleasant
10 Mar 2025
Theresa
Staff very friendly and prompt
10/10
Exceptional
19 Aug 2024
Luciana
Great hotel! Super close to the metro station, bars, Nishiki market and other cool spots. Great restaurant too!
Leisure Partner
6/10
Pleasant
12 Aug 2024
Toji
Simple and decent hotel with not much frills. No amenities are provided in the room. It needs to be collected from lobby but nothing much there too very basic items. Room and corridor has a strong musty smell due to poor air circulation. I had to switch on the air purifier. AC is centrally controlled and so whatever you do in the room doesn’t get cold quickly in the August heat. Early mornings the rooms gets cold due to the temp setting control in the room. Room size was adequate for one person with not much luggage. Water is not provided in the room if you book online. I assume most of the people will be booking online only. The lift takes a long time to come and doesn’t indicate which one will come out of the two and the lift arrow light, on 5th floor doesn’t light up to indicate if you pressed it or not. Since I was traveling alone all these didn’t bother much but for 10k per night during obon holidays it was quite ok, nearest station is 7-10min walk. There are no bus stops nearby.. the 204 and 205 are 15 min walk away. Kawaramachi is at walkable distance and so is Nijo castle. For any hotel dining there is Matsuya within the hotel premises which is the very convenient. 7-11 and Lawson stores are nearby. Hotel Location is good as it’s in a residential ally so quiet peaceful too. No parking available at hotel so if you rent a car you need to park in paid parking.
Leisure Self
10/10
Exceptional
23 Jul 2024
Hakan
Very good service
10/10
Exceptional
11 Jul 2024
Christine
Pleasant stay. Very clean and comfortable. Would stay here again.
Leisure Family

Location & surroundings

Four Points Flex By Sheraton Kyoto Oike
661 Ogiya Cho Sakaimachi Dori Oshikoji Sagaru, Kyoto, Japan

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Four Points Flex By Sheraton Kyoto Oike

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