Name: Mitsui Garden Hotel Kyoto Sanjo Premier
Address: Hishiya-cho, Higashiiru, Higashinotoin, Sanjo-dori, 45-1, Kyoto, 604-8131, JP

10/10

Exceptional

31 Jul 2026

Andie

Rooms were clean and location was great.

10/10

Exceptional

30 Jul 2026

Lindsay

Impeccable property. Beautiful, comfortable rooms and fantastic facilities. The Onsen downstairs was so delightful. As a vegetarian, the breakfast buffet was really disappointing, and we had to find food off campus daily, but otherwise I have nothing negative to say.

10/10

Exceptional

30 Jul 2026

Luis Alberto

Excellent hotel overall

10/10

Exceptional

30 Jul 2026

Connie

Check in was very smooth and the staff are all very friendly and helpful. The room was spacious and a great layout. I felt like the hotel put a lot of thought and care into the customer experience. I'll definitely stay here again when I'm back in Kyoto.

10/10

Exceptional

30 Jul 2026

CIELO ROSARIO

Great hotel, with great amenities. The staff was helpful. The hotel is a good walking distance to the shopping areas in a nice and quiet neighborhood. Very clean and well maintained.

10/10

Exceptional

27 Jul 2026

STEPHEN

I loved the hot bath spa room. Food was great. Great location.

8/10

Excellent

25 Jul 2026

Stephanie

The hotel is well located, a few blocks away from the action, but on a quiet area. Rooms are nice and clean - lovely shower. The onsen was outstanding, so clean, modern and well appointed. Would definitely go back!

8/10

Excellent

25 Jul 2026

Andreea

Nice hotel. Food was ok. Walkable and close to main touristic spots.

10/10

Exceptional

25 Jul 2026

Ralph

Everything was well thought of. Staff are great, hotel and amenities are superb! I mean we enjoyed staying in the hotel than roaming out which is bad

10/10

Exceptional

20 Jul 2026

Habib

Beautiful interior design with attention to details.

Partner

10/10

Exceptional

19 Jul 2026

Hassna

I stayed with two teenagers and one 8 year old. Amazing staff, big enough room. Laundry in the basement with coins. The restaurant is good.. had lunch it was great.

Family_with_children

10/10

Exceptional

13 Jul 2026

Eric

Property was very nice, clean and conveniently located. The workout room was too small.

Family

10/10

Exceptional

10 Jul 2026

Sourav

Very unique breakfast. Close to attractions and so many restaurants and subway stations. Well maintained property, I highly recommend this hotel.

Family_with_children

10/10

Exceptional

08 Jul 2026

Abhay

It's really uniquely located and has really great facilities and great staff, going above and beyond during that stay.
We had a whole incident with my daughter'sphone being left behind in a car and a couple of staff members helped us locate the phone in a taxi room.

Family

10/10

Exceptional

05 Jul 2026

Paul

Immaculate hotel. Great location. Good size room with two double beds. Overall excellent.

10/10

Exceptional

30 Jun 2026

Victoria

Love it! Clean hotel. Will back again.

10/10

Exceptional

27 Jun 2026

Valery

Very clean room and very polite staff. Thank you very much for excellent room 2525 with great view.

Family

10/10

Exceptional

26 Jun 2026

Tida

The staff at Mitsui Sanjo Premiere was very polite and helpful. The room was exceptionally clean, and it’s an easy walk to shops and restaurants. I really enjoyed my stay.

Family_with_children

10/10

Exceptional

25 Jun 2026

Sophia

Great location! We were able to walk to many areas we were interested in. So many options for restaurants and shopping. Hotel was clean, safe, wonderful team members and had many amenities.

Family

10/10

Exceptional

20 Jun 2026

Brooke

The property is extremely beautiful, the amenities, especially the onsen bath were amazing and the rooms were spacious, clean and thoughtfully designed. The breakfast and lunch were delicious and the bar staff were relatively attentive. The front staff were helpful and attentive. If you need to do laundry they do have public coin laundry but it is always very busy so you may be waiting a very long time. We wish we would’ve upgraded our room with laundry included as we ended up having to go to a laundromat down the street (in the rain).

Partner

6/10

Pleasant

14 Jun 2026

Irene T

The check-in took a very long time which I am still puzzled why!
The picture of the hotel is very misleading. In expedia site, it gave the impression of beautiful green hills. In fact it’s location in city surrounded by buildings. Therefore, it’s kind of disappointing when I walked in the hotel because it’s not what I have expected.

I booked a room with a view( that’s what it looks in the picture). They intended to assign me a windowless room. I was glad that I checked the room before I moved in. And I insisted to have an outside window.

Other than the above, it’s an okay place to stay.

10/10

Exceptional

08 Jun 2026

Reginald

Very clean and the staff were very professional and inviting. Private onsen was fantastic. Room was spacious, clean, and modern. Loved that all lights were controlled by a center console. Definitely a must stay when you are in Kyoto. It was also walking distance to the markets.

Family_with_children

10/10

Exceptional

06 Jun 2026

John

We enjoyed our stay, staff are very friendly and helpful, the room area spacious and clean, clean he location is convenient ,highly recommended!

Family_with_children

10/10

Exceptional

06 Jun 2026

Maria Luisa

Wonderful hotel with super kind staff and very well located as it is about 20 minutes from everything

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Emily

It was a comfortable and quiet stay right in the heart of Kyoto. Conveniently located by a subway stop, close to shops and restaurants, but not right in the middle of loud busy areas. It was a refuge and would recommend to anyone going to Kyoto!

Partner

10/10

Exceptional

02 Jun 2026

Lance

Perfect spot in Kyoto near all of the hot spots. Great check-in process and was able to accommodate us when we showed up at 10 AM. Small gym that includes hand weights. Such polite and wonderful staff. Very polished building and amenities.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Sudhakar

Amazing location, friendly staff , nice in hotel restraunt. Everything was awesome.

Family_with_children

10/10

Exceptional

30 May 2026

Dong Jin

The public bath facility and the coin laundry were excellent.

Family

10/10

Exceptional

26 May 2026

Haeree

Wonderful place to stay. My only critique is the food (breakfast in particular)

Partner

10/10

Exceptional

25 May 2026

Mason

great location, very nice rooms, great Onsen, loved the breakfast.

10/10

Exceptional

24 May 2026

Amelia

We had a wonderful stay at the Mitsui Garden Hotel Sanjo Premier. Honestly, I think this one of the best hotel stays I’ve ever had. The hotel is located a few minutes from the Karasuma Oike metro stop, which makes it very easy to get to Kyoto Station. It’s also centrally located to a lot of the sites in Kyoto like Nijo Castle, the national garden, Ginkakuji and the Philosophers Path. It’s also a few minutes from Nishiki Market and right across the street from the Kyoto Museum. There were plenty of restaurants and coffee shops to choose from for breakfast and dinner right in the neighborhood. The property was fresh, modern and impeccably clean. We had the happy hour here one night, and found the food and drink options to be fresh and interesting. I didn’t try the breakfast or dinner here. Our room was spotless and comfortable. The shower was amazing. Absolutely no faults in the property or upkeep. The staff added a luster to the property. Always cheerful and supremely helpful, they arranged for our baggage shipment to our next destination and worked with me on my rudimentary Japanese. All of the staff I encountered had a very advanced level of English conversational ability. I would stay here again in a heartbeat. We simply loved this property

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Sean

It’s a truly zen feeling and they have the Japanese bath available for public or private. Great location in Kyoto. Truly beautiful and staff was out of this world

Partner

8/10

Excellent

20 May 2026

Snehal

Clean room in a nice part of Kyoto. This hotel is a bit of a walk from Gion and the older parts of Kyoto but centrally located for shopping and restaurants.

Family

10/10

Exceptional

14 May 2026

Parul

Excellent location and good value.

Friends

10/10

Exceptional

12 May 2026

Brian

No negatives to this property! Truly

Friends_and_family Family

10/10

Exceptional

10 May 2026

Joel

This hotel is amazing. Close to everything and…..washer and dryer in the room. Game changer for the long trip we took.

Partner

10/10

Exceptional

08 May 2026

Michaela

We loved staying here. It was super clean, spacious, and foreigner friendly. We had a washer/dryer in our room that was super useful. The restaurant downstairs is also very good. Would definitely stay here again in the future!

Partner

10/10

Exceptional

08 May 2026

Judith

I would definitely stay here next time I visit Kyoto and I will be back.
Hotel
5 Star items hotel Is very clean, the location is fantastic. Staff are polite but limited English which was not a problem. Laundry room and decent size gym.

4 star items: Onsen is relaxing but if you are expect ing a cold plunge to go with the hot bath water you will need to take a cold shower. That being said it remains open until 1 AM.
Of the 4 hotels we stayed at we liked this breakfast the least, it wasn't bad just not as good as some of the other buffets. That being said their are a lot of coffee and pastry shops in the neighborhood which were a delight to try.

10/10

Exceptional

06 May 2026

Kirsten

Perfect location to access trains and walk to many shopping streets, restaurants, Yasaka shrine etc. Rooms are very comfortable with great amenities like cutlery and glasses and coffee and tea. I enjoyed being able to grab a good coffee from the lobby to drink while I got ready in the mornings. The shower may have been the best I’ve *ever* had, worldwide! Everything about our stay was comfortable and lovely. Family Mart on the corner (iykyk). breakfast looked wonderful but we were always out exploring during breakfast hours (iykyk) so we didn’t try it. The only negative was the laundry: convenient in the basement but left our clothes wet even after extended dry cycles, and left it stinkier than when we put it in. Next time, we won’t do laundry…but we will stay again!

Friends_and_family Family

10/10

Exceptional

03 May 2026

Tatyana

Check in took a long time but other than loved our stay. Breakfast was also a 3.5/5 - but again, I’d be happy to stay there on a future trip.

Friends_and_family Family

6/10

Pleasant

02 May 2026

Taylan

It was okay but for five star hotel.

Partner

10/10

Exceptional

01 May 2026

Sandrine

This hotel is not a big one,

10/10

Exceptional

30 Apr 2026

Anthony

This hotel provides a nice relaxing stay and has great location for food and walking by the water.

Partner

10/10

Exceptional

29 Apr 2026

SONNY

clean room

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Patty

Great location!

Friends

10/10

Exceptional

25 Apr 2026

Debra

Great room

Partner

10/10

Exceptional

24 Apr 2026

Edwin

The hotel was phenomenal, and the service was of very high quality. The cleanliness was incredible, and the staff was wonderful. Accessibility is at 100%. Highly recommended.

Partner

4/10

Poor

22 Apr 2026

Lean

Pros: Clean, modern, comfortable. There is a nice private spa area you can go to but it's kinda pricey.

Cons: There was an idiot that woke us up, banging on walls at 6 in the morning. 2 PEOPLE had to come to our room to confirm and they ended up temporarely moving us to another room so we can sleep INSTEAD of finding where the noise came from and making it stop. It's like they were scared of confronting the guy who was being noisy. Ridiculous! They did not give us ANY kind of compensation for this horrible night. It was a huge inconvenience and they didn't even want to take 5$ off of our invoice. LAME LAME LAME management and customer service. STAY AWAY.

Family

8/10

Excellent

19 Apr 2026

Kwok

It’s a good location

Family

10/10

Exceptional

17 Apr 2026

Frank

Very clean well designed hotel. The staff were very attentive and polite.

Family_with_children

10/10

Exceptional

17 Apr 2026

Meg

Modern and stylish hotel well situated in Kyoto central area within walking distance of many attractions. Staff is friendly and eager to help. Breakfast had a wide selection of well made option. I would stay there again and recommend it as great option. The public onsen was a nice experience. We also reserved the private onsen and it was an excellent experience.

Friends

10/10

Exceptional

16 Apr 2026

Shaurav

Had an amazing stay. Perfect location and the staff was really nice

10/10

Exceptional

14 Apr 2026

David

The hotel is just a year old and very modern. The rooms are nice. Staff is good. The location is perfect with restaurants and shopping in walking distance. A very good choice.

Partner

10/10

Exceptional

12 Apr 2026

Jennifer

Amazing stay, beautiful hotel and great location.

10/10

Exceptional

10 Apr 2026

phyllis

Great location the restaurant dinner was very good and convenient the staff was very nice would definitely stay here again

10/10

Exceptional

09 Apr 2026

Hilmy

Great amenities I love Refa equipment and was pleasantly surprised they had the showerhead and dryer, hotel staff were helpful and polite, breakfast was delicious. Overall in a great location, the room was also very spacious and comfortable. Overall one of my favorite stays, would highly recommend this hotel.

Friends

10/10

Exceptional

05 Apr 2026

Krista

Perfect location and ambience! Would highly recommend staying here for a Kyoto adventure. Walkable to almost everything you would want to see and near great restaurants. Staff friendly and helpful.

Family

10/10

Exceptional

05 Apr 2026

VIshwavir

Excellent location, efficient and courteous staff, clean rooms, very peaceful property
However, breakfast was average.

Family

10/10

Exceptional

01 Apr 2026

Kiook

Yes gym was private and good AC

10/10

Exceptional

31 Mar 2026

Paola

This place was 10/10. The staff was phenomenal, so kind and helpful. From the welcome drinks to the origami given to my little one helping us get Yamato luggage forwarding situated, they gladly went above and beyond. They have complimentary umbrellas to use when it rains. Rooms are so clean and modern, although no much space for your luggage, but the in-room washer/dryer was awesome. We didn’t try out the onsen or gym but looked great. The hotel itself is so zen and impeccable. Not many kids but definitely kid friendly. Worth the upgrade to stay here. We tried the restaurant for dinner and breakfast. Dinner was 10/10 and breakfast 7/10 but portions are small for the price but it was convenient. Will definitely be back to this location!

Family_with_children

10/10

Exceptional

29 Mar 2026

Dmitriy

amazing breakfast

10/10

Exceptional

29 Mar 2026

dov

This property was awesome. I would give it five stars all around. The location is right next to all of the boutique shopping. You are a three block walk from Nishiki market. Three blocks in the other direction, you have the main tourist shopping district, but the area of the hotel is way cooler for shopping because it has all of these very cool Japanese brands. The breakfast was great and the kids ate for free. we also had dinner at the hotel. Food was great but service was very slow. You are an easy Uber away from all of the shrines and main attractions. Walkable to Pontocho Ally and Gion in about 15/20 minutes. The hotel lobby is beautiful and brand new. Staff was very kind and helpful. We got a king room with a sofa bed, and it was spacious with a great lighting and super modern amenities. Highly recommend.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Rolando

Amazing hotel!

10/10

Exceptional

24 Mar 2026

Rupinder

Amazing hotel. I recommend booking the private pool!

Family_with_children

10/10

Exceptional

22 Mar 2026

Saul

Perfect hotel in great location. Clean and spacious room, comfortable bed and every amenity you need. Highly recommend

Partner

8/10

Excellent

20 Mar 2026

EIMY

Spotless rooms

10/10

Exceptional

19 Mar 2026

Jennifer

Really great people & location!

6/10

Pleasant

18 Mar 2026

Van

Staffs were very nice and helpful, but the room was unexceptionable, when I opened the curtain all I saw was a wall next to the window almost within reaching, it seemed like I was in a prison, and this hotel they reused slipper, this hotel should be 2-3 stars (not 4-5 stars).

10/10

Exceptional

18 Mar 2026

Anita

Beautiful hotel and decor. The Junior suite was very spacious. The public bath was a unique experience the hotel offered. One of the best places I have stayed

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Hirokatsu

Clean room, WiFi was provided and all staff were helpful and very professional.

Only small down side in my opinion was the breakfast. Don’t stay at hotels much so not sure this is the norm, but the choice of main breakfast did not change. Buffett choices were great though

Partner

10/10

Exceptional

15 Mar 2026

Sheelagh

The staff could not do enough to help, we felt very welcome, the room was fantastic (although we did have a view of a chainlink fence and a wall) the Onsen was great, the breakfast was great and the location couldn't have been better!

Family_with_children

10/10

Exceptional

12 Mar 2026

Mason

Great

10/10

Exceptional

07 Mar 2026

Ingrid

The property is extremely clean, quiet and the staff was very professional. The hotel is conveniently located in central Kyoto with Nishiki market only a few minutes walk away.

Friends

10/10

Exceptional

06 Mar 2026

Tania

Great location, and very clean hotel. Amenities were great!

Business Family

10/10

Exceptional

05 Mar 2026

Bryant

Amazing Team & Hotel would definitely make sure to stay here when staying in Kyoto. Near train station, eateries, and shopping as well.

Partner

10/10

Exceptional

02 Mar 2026

Nicholas

Very nice hotel, super convenient location. Very happy we fouund this hotel.

Partner

10/10

Exceptional

28 Feb 2026

Rodrigo

Excellent overall!

Just missing a sauna and a cold plunge in the onsen area, otherwise perfect.

10/10

Exceptional

28 Feb 2026

julie

This hotel is the epitome of customer service, comfort and incredible thoughtfulness. The staff are friendly professional and courteous. The beds are comfortable and well appointed. The rooms are large clean and comfortable. With many perks like complimentary water and pyjamas. The hotel is situated in a great spot for shopping, site seeing or strolling around Kyoto. I will stay here on my next visit.

Partner

10/10

Exceptional

26 Feb 2026

JEFFREY

Amazing rooms and friendly staff. The onsen was beautiful as well. Very nice restaurants and bars on property and close to walk to hundreds more.

Family_with_children

10/10

Exceptional

20 Feb 2026

lawrence

Super friendly staff, great location and very high end for the price

10/10

Exceptional

19 Feb 2026

Tam

Absolutely fantastic stay! The highlight of this hotel is truly the staff! they were incredibly kind, attentive, and went above and beyond to make sure everything was perfect. Their hospitality made the whole experience feel welcoming and special. The hotel itself was comfortable and well-maintained, and everything ran smoothly throughout my stay. I would highly recommend this place and would gladly return again!

Leisure Self

10/10

Exceptional

13 Feb 2026

Judy

Great service. Location is great (next to the Kyoto museum and lots of restaurants and shops nearby.) also close to the Nishiki market and other places to shop.
Room was spacious and had great tech to control lights/ac etc. great Sake bar on-site too.

Business Partner

10/10

Exceptional

10 Feb 2026

John

We love this Hotel❤️
Friendly staff,
The breakfast is amazing i love the cheese they serve is made right there.
Laundry coin and some rooms has a option of a washer/dryer machine.
Close by walk to the market.
Fantastic!!!

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

dustin

Superb

Leisure Partner

10/10

Exceptional

02 Feb 2026

Alexandra

Service was excellent

Leisure

10/10

Exceptional

18 Jan 2026

Katherin

This hotel was beautiful, the staff extremely nice and helpful, best hotel experience ever.

Leisure Family

10/10

Exceptional

04 Jan 2026

Dana

Very clean property, amazing location- walking distance to the food markets and plenty of restaurants. Also walking distance to the subway. Hotel staff was very helpful and kind. Room was clean and had great amenities.

10/10

Exceptional

02 Jan 2026

berkin

New hotel, slick design, good location, great breakfast.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Swathi

This hotel in Kyoto is a gem! Great location, clean and beautiful rooms, and excellent service. The breakfast is very good, and the on-site baths are lovely. We stayed with a toddler and found the staff very accommodating. Highly recommend!

Leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Kevin

Room was very spacious and clean. You can adjust air conditioning. Front desk was nice to let us check in early. Onsen was very clean. We booked a private bath session as well for additional fee.

Leisure Partner

10/10

Exceptional

13 Dec 2025

ruben

Love everything, a great hotel in Kyoto!

Leisure Self

10/10

Exceptional

06 Dec 2025

rasha

Everyone speaks English properly, so we were able to communicate with them easily. The room was clean and nice and big enough. The location is great, has a market around it and close to touristic locations.

Friends_and_family Family

8/10

Excellent

05 Dec 2025

Thomas

Very good location. Friendly staff. Good breakfast. Handy to have a washing machine in the room. Two things to improve for me: 1. Let the room a/c cool below 20 degrees and 2. Earlier gym opening hours.

10/10

Exceptional

01 Dec 2025

Valdis

Excellent hotel and staff. When I come back to
I will stay with this same hotel chain.

Leisure Family

8/10

Excellent

27 Nov 2025

Jade

One note is that if you get a room above the onsen, good luck. There is a drum or something that will beat occasionally all day, even early morning and late at night. Aside from that it was a nice place.

8/10

Excellent

25 Nov 2025

Minoo

Staff were great and the property in very good condition. We had a 3 bed room and the luggage storage was limited. Overall, pricy for the room condition

Leisure Family

10/10

Exceptional

24 Nov 2025

michael

Ideal location to main attractions. The baths are incredible. Staff very friendly. Facilities clean and beautiful. Highly recommended.

Suggestion: more English speaking

Business_and_leisure Partner

10/10

Exceptional

23 Nov 2025

George

Yes

10/10

Exceptional

19 Nov 2025

Frank

Great hotel. Close the the Kyoto markets and Gion. Staff was great.

Leisure Self

10/10

Exceptional

13 Nov 2025

Amarveer

The hotel is absolutely beautiful! The room is spotless and spacious. The staff is amazing (friendly and very helpful). We used a private onsen at the hotel and it was priceless, worth every penny. I highly recommend staying at this hotel. 10/10.

Leisure Partner