Quality Inn Hays I-70

2/10

Poor

24 Apr 2026

Randy

Will never stay here again

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Dean

Breakfast was simple and ok The toilet in my room needed some attention

Business Partner

4/10

Poor

02 Mar 2026

Jodi

Tub was cracked. Parking was in back.

Family

6/10

Pleasant

08 Jan 2026

Cheryl

Bed was comfortable, but the floor needed vacuuming and the bathroom was not very clean.

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Catrina

Staff were all friendly and accommodating. Room was typical for the price. Decently clean, only issue was the shower curtain rod needs reattached fully so the shower curtain will stay closed. We stayed 2 nights. No one attempted to clean the room or bring fresh towels after the first night- so we definitely did not tip the cleaning staff. Breakfast was ok. Pool was like ice water and basically unusable.

Leisure Family_with_children

4/10

Poor

13 Dec 2025

Ian

Check in was easy, but room was dirty, unwashed sheets, hair found on bed. walls were thin and neighbors were up at all hours of the night.

Leisure Partner

2/10

Poor

12 Dec 2025

Marisa

Sheets were dirty and carpet was in terrible condition. Pretty sure there were boogers stuck to the walls. You could hear EVERYTHING. There was trash and food under the beds. Our sheets looked like they had blood stains on them so my husband went down to get more sheets and staff handed him sheets that were wadded up in a ball and stained. Room was dirty and my daughter found a dead spider in her bed and hair. Asked for a refund/discount and was told “we don’t do that here.” Probably should have checked the reviews on this one before I booked. We definitely could have stayed somewhere nicer for $100 or less. I learned my lesson. There is no quality at this quality inn. Take your money elsewhere. Thankful we didn’t find any other “bugs,” but I slept fully clothed on top of the bedding with my own blanket. It was a rough night.

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Jeniene

Staff was helpful.
Room was ok.
TV channel was incorrect (NBC sports). Moldy showerhead.

Business_and_leisure

6/10

Pleasant

06 Dec 2025

Michael

Out dated loud and not the nicest place I’ve stayed for $100

Leisure Family

4/10

Poor

25 Nov 2025

jeffrey

The breakfast sucked. The biscuits were rock hard. The sausage gravy was runny like broth with chunks of sausage. The eggs where round frozen barely thawed. The carpet was filthy and old. The tub showed signs that it once had some kind of mat or something in it and left behind glue or whatever. We refused to shower in it. The tv channels where freezing or just not working. Fx and amc Didn't work at all. The channels that did work looked like i was watching a tv in the middle of vermont in the 60s. Snowy pics. It just sucked

Partner

10/10

Exceptional

24 Nov 2025

Kenton

Staff was good. Room is good and clean. Hallway from back door has mud from a guest tracking it in.

Partner

2/10

Poor

23 Oct 2025

Travis

The front desk was unattended all weekend. No one working breakfast and out of everything. The owner was rude. The entire place was filthy. Stained carpet, dirty bathtub, dirty sheets.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Gerardo

Excellent service

6/10

Pleasant

16 Oct 2025

Clinton

I typically stay at Quality Inns because they are pretty consistent \"quality\" this is not one of those. In general a dingy facility, cable TV didnt work, hot water was warm at best. All in all it slept for 1 night on my long trip.

Leisure Friends

2/10

Poor

16 Oct 2025

Michelle

Terrible!

The lady at the counter was rude. The room was awful...curtains barely hanging on the rod, parts of the trim were hanging down, our room was next to the managers and her children were crying and screaming. We left 10 minutes after we checked in. Did not feel safe staying there

Partner

2/10

Poor

02 Oct 2025

joseph

ALL CAPS. BECAUSE
PLEASE EXCUSE MY SPELLING

*CARPET FILTHY WE HAD TO PUT TOWELS OVER THE CARPET TO WALK AROUND THE ROOM
*HAND BAR IN THE SHOWER WAS BROKEN AND DID NOT EVEN FIT THE HOLES SO WATER WAS GOING IN THE WALL BEHIND THE SHOWER WALL
* RESDERVATIONS WERE CANCLED NOT BY US BUT THE HOTEL
* ANOTHER FALILY HAD THE SAME ISSUE SAID THERE RESERVATION WAS CANCLED ASWELL.
*PARKING SUCKED
*BACK ENTRENCE TO OUR ROOM THE OWNERS FAMILYAND FRIENDS WERE USING THE BACK DOOR ENTRENCE AERIA AS A CAMP SITE MINI BBQ ,SMOKING WE EVEN HAD TO EXCUSE OUR WAY THRU TO GET TO THE DOOR . AERA WAS JUST NOT KEPT CLEAN
DENNYS RESTURANT ON PROPERTY WAS CLOSED WHICH MADE EVERYTHING WORST

Leisure Family

4/10

Poor

29 Sep 2025

Aaron

Puttied holes in the wall needing sanded and painted. Bathroom door didn’t stand a chance of closing all the way. Pulled back the bedspread and the sheets were so old they had little fabric balls all over. Hallways and stairs hadn’t been vacuumed in a while.

Friends_and_family Friends

2/10

Poor

29 Sep 2025

Jacob

Don’t stay here. The room was disgusting and falling apart. The bathroom was moldy with buggers on the wall. The shelf had been ripped off and not repaired. Carpet and upholstery was stained. Looked like a trap house! The final straw was the ice maker didn’t work and ESPN didn’t come in.

Partner

6/10

Pleasant

21 Sep 2025

Mike

Not impressed

Little run down. Broken chairs and garbage at the back door. Grills at the front door. Waited 15 min at the desk before anyone showed to check me in.

Friends_and_family Family

4/10

Poor

12 Sep 2025

Oumar

Overall the room was clean but it had a terrible cigarette smell. I would stay there for a night but not for more

Leisure Self

4/10

Poor

02 Aug 2025

Dorothy

The person at the desk was rude! The parking area was bad! The breakfast juice bar was not cold, and the first day it didn’t even work!

2/10

Poor

01 Aug 2025

Reggie

Nothing

Leisure

2/10

Poor

30 Jun 2025

Jonathan

Great staff
Bugs in rooms
Stay away this property

Business_and_leisure Family_with_children

2/10

Poor

26 Jun 2025

nicholas

Avoid it like the plague. I didn't even make it to the room. The pool water was a murky yellow and the lobby was filled with \"gentlemen\" patronizing the electronic gaming machines. The woman at the front desk was polite but seemed unsuprised when I asked her to please cancel my reservation. I hope at some point Expedia takes more ownership in requiring hotels they list on their app to maintian basic standards of safety, security, and cleanliness.

Leisure Family_with_children

6/10

Pleasant

23 Jun 2025

Phillip

Overall, it was disappointing. The pool was tiny, old, and not the cleanest. The breakfast was supposed to go until 9, but at 830 the eggs and gravy had run out and the biscuits were hard. No one ever replenished the food. Worst of all, when I arrived, I waited at the desk for 10 minutes trying to get someone's attention. Finallyn I had to yell. A woman came down from upstairs where she had probably been sleeping. She was angry and criticized me for making noise while she finally checked us in. I said I had no choice, since I was not able to get anyone's attention any other way. I had tried ringing the bell, calling for help, exploring adjacent rooms, and searching the desk for a number. There was none. So I started yelling, getting louder and loader, until I finally got a response. I will NEVER stay here again!

Leisure Family

2/10

Poor

23 Jun 2025

Roberta

We did not stay we are suppose to receive refund owner is violent and place is discusting I would never recommend this place

Friends_and_family Family

6/10

Pleasant

17 Jun 2025

Mark Edway

Nice breakfast

Leisure

8/10

Excellent

16 Jun 2025

James

Good price

Friends_and_family Family

4/10

Poor

15 Jun 2025

Shannon

Gross hotel. Dirty and cockroaches. My mom had a stroke so came to town in a hurry with no reservations. This was only hotel available. I came in late and got to early so only there a few hours thankfully.

6/10

Pleasant

08 Jun 2025

David

Reception staff friendly and helpful space to park large vehicles, but the hotel is worn badly in need of an update. Carpets and curtains bedding stained

Leisure Partner

8/10

Excellent

05 Jun 2025

Tamara A

Staff was good.

Leisure Family

4/10

Poor

24 May 2025

John

I expected better for the price and name of the property. Think small town cheap ($50-$60) hotel that smells like curry, rough characters around and makes you check for bed bugs.

Business_and_leisure Self

8/10

Excellent

19 May 2025

Chris

Very polite friendly staff, very accommodating. Clean comfortable rooms.

Friends_and_family Family

10/10

Exceptional

13 May 2025

Jack

Entry windows dirty. No NBA playoffs on tv. Only espn news. Otherwise clean enough and comfortable.

Leisure

2/10

Poor

27 Apr 2025

Julie

Bed looked clean but bathrooms were gross. Had black mold on shower head. Toilettissue holder falling off wall. Noisy br fan.floor grout looked iffy. In my grandkids rm the ceiling was leaking water made floor EXTRA SLICK. management refused to refund money for 2nd rm. Also,the breakfast area was dirty and out of items both days. Syrup container was not cleaned for several days it appeared. Floors tables and walls had not been cleaned.

Leisure Family_with_children

10/10

Exceptional

17 Apr 2025

Martha

Quiet, nice beds, efficient and fast assistance when needed

Leisure Family

2/10

Poor

22 Mar 2025

MARIA

Don't Stay Here

Halls were filthy - looked like they hadn't been vacuumed in months. There was a hole in the wall in our room. Pool looked dirty and smelled like fish.

Friends_and_family Family

6/10

Pleasant

16 Mar 2025

Rebecca

Not what we expected :-(

The hotel is very worn down. The walls In the hall have ripped wallpaper, carpet is filthy.
The rooms need major overhaul. Hills in the walls they painted over, baseboards falling apart, we decided to not use the shower since it had what appeared to be mold in the clear calking around the faucet and dial. The silver bracket that covers the hole where the shower pipe comes from the wall was detached and hanging down, exposing the Sheetrock etc.
there were a TON of kids running the halls till after 1130pm and again around 7am. Someone had a dog that was a loud barker also whenever someone would walk by their room just down from us.
The breakfast area was filthy, the waffle machine had a hand written note saying “out of order”, the pastry holders doors were falling off, no coffee available.
I could go on but I’m running out of space.

Friends_and_family Family

6/10

Pleasant

09 Mar 2025

Charlotte

The room was clean for the most part. Could use a good dusting and the box springs had cloth hanging down. The sink drained slow and there was no plug for the drain so we had to use a bottle cap to hold the water in the basin so my husband could shave.

Leisure Partner

2/10

Poor

08 Mar 2025

GLENN

Worse smelling , run down room , absolutely aweful parking as bad.

4/10

Poor

19 Feb 2025

Scott

The tub looked stained and nasty, toilet wouldnt work found out water was shut off because it runs constantly, booked here for hot tub advertised online and they dont even have one.

Friends_and_family Family

8/10

Excellent

04 Jan 2025

Shella

Staff was great.

Business_and_leisure Friends

6/10

Pleasant

28 Dec 2024

Verified traveler

Pros: The beds were soft and the pillows comfortable. The desk clerk was nice.

Cons: The price was high compared to other hotels in the area. The building is in need of repairs and updates. The walls and carpet in our room had sketchy stains. Paint was chipped and cracks visible in the walls. Our linens had small stains as well.

We only stayed one night as planned, but left super early because the vibes were off.

Friends_and_family Family

6/10

Pleasant

26 Dec 2024

Joleen

The hotel was very dated and hadn't been upgraded in decades. It was easy to find and quiet, although I think it would have been noisy if there were more people staying at the hotel. The bed was so comfortable!! I slept solid through the night, which doesn't happen often when I travel. The neighbor hood wasn't the best and wasn't the worst.

Leisure Partner

2/10

Poor

26 Dec 2024

Jeffery

We booked two rooms and arrived at around 8:00 pm. No one was at the front desk, but they came within 2-3 minutes. Lobby was dingy and there is no clear place to park when you’re checking in. One room smelled horrible, doorway was worn, inside latch was difficult to latch, floors were severely stained, towel shelf/rack was pulled off the wall on one side, and shower curtain rod was falling off on one side.

The other room didn’t smell, but carpet was stained, deadbolt didn’t lock, and the toilet wouldn’t flush. We didn’t realize he toilet and deadbolt issues until getting set up, so then we had to move to another room. This was around 9:30 and again there was no one at the desk. Walking to the front desk there was a room the smelled strongly of cooked fish that crept down the hallway. In both rooms we could hear doors slamming and people stomping around during the night.

This wasn’t life or death stuff (well maybe the deadbolt could be), but the pictures and precious ratings did not align at all with our experience. In retrospect I would have gladly paid more for a better place.

The place is easily accessible off I-70 and the breakfast was pretty nice, but when we got up in the morning we just wanted to get away from the place so we didn’t eat anything.

If you’re fine sacrificing cleanliness to save some money, this place will be fine. For me and my group, the dirtiness was more than we were comfortable with.

Leisure Family

2/10

Poor

24 Oct 2024

Tammy

The property was severely understaffed, the parking area was poorly lit, and I had to change rooms twice because of strong smoke and pet odors. I ended up leaving and finding another place to stay.

I wasted $100 and want a refund.

4/10

Poor

10 Oct 2024

Gary

It was very dirty with trash all around. There was very poor parking.

Leisure Family

6/10

Pleasant

04 Sep 2024

Kathy

I was very disappointed about the pool. I picked the hotel just for the pool, I had a great room. Was located just right the pool was perfect looking thru the window. So I got my suit on and went in to take a swim only to find it to possibly the ice melt from a ice burg.COLD!! Most indoor pools are heated .I was very disappointed!

Friends_and_family Family

4/10

Poor

03 Sep 2024

Corrie

There was no mention of a pet deposit on the internet. I was not informed that there was a $25.00 per pet non refundable deposit until I arrived. (Just call it what it is, extra profit). The room was dirty, sheets stained, calcium deposits on the sink and the shower was more of a drizzle.

Leisure Family_with_children

8/10

Excellent

30 Aug 2024

Ruth

This hotel was a nice surprise. We arrived late on a rainy night and found a small but comfortable room, well-furnished with the bathroom area in impeccable condition. The breakfast room had some nice surprises, and overall, the guests seemed happy. We only stayed for a night, but the staff was responsive, and this was certainly the best of the budget hotels we've stayed in on this trip.

10/10

Exceptional

10 Aug 2024

Gordon

Cool

Leisure Self

6/10

Pleasant

10 Aug 2024

Silvano A

The room smelled weird, staff wasn’t too friendly and the breakfast food had mostly ran out by 7:30am. The bed was ok. There was a shirtless guy sitting in a chair outside the back entrance near midnight cussing up a storm as we entered the property. This wasn’t a good start to our stay.

Leisure Partner

6/10

Pleasant

27 Jul 2024

Verified traveler

It served it’s purpose

Employee was very kind and personable. There wasn’t much parking. Breakfast room only had 3 tables. Breakfast was cold. The employee was heating up buckets of food to restock. Toiletries were already used by the previous customers. Bath tub was extremely dirty with a patched up ceiling. Stains all over the carpet and chairs in the room. The best was very comfortable.

Friends_and_family Family

6/10

Pleasant

25 Jul 2024

Robert

Cold coffee

4/10

Poor

21 Jul 2024

Scott

Very dirty- had to ask for new sheets on the bed, shower was filthy

Friends_and_family Family

2/10

Poor

18 Jul 2024

Steven

Nasty dirty in room.

Business_and_leisure Family

2/10

Poor

06 Jul 2024

Gustavo

There was a big hole in the wall and missing plug outlet

Leisure Family_with_children

2/10

Poor

04 Jul 2024

Tina

Shower, carpet and whole room very dirty and smells

Leisure Family

10/10

Exceptional

30 Jun 2024

Donald

Great breakfast bar. Great maintenance. It made every thing work right.
I told management addition to the breakfast bar.

Leisure Partner

4/10

Poor

23 Jun 2024

Vahid

It’s advertised as “family friendly” but they don’t have crib nor pack & play. The room ceiling already had several leaks from past rains, no repairs were done to fix it. No elevator to carry our luggage to the second floor, it was a very high price for the given quality. The only positive thing was breakfast.

Friends_and_family Family

2/10

Poor

22 Jun 2024

Joshua

First off the key pad for entry into my room wouldn't work manager had to let me in my room every time was like a storage room had extra chairs a stove and stuff in it
Looked like they hadn't vacuumed in a year the tub/shower hadn't been cleaned in probably a month hair old shampoo in it toilet didnt even have a lid i wouldn't stay here i wont agin i promise

Business Self

2/10

Poor

14 Jun 2024

Tracey

Don't. Not now.

The hotel was not in the same good condition as my previous stay. Night manager was lovely and helpful. Room was gross. Nothing worked. No remote for television. Refrigerator not working. Microwave not working. Full size oven randomly in the room. Too much furniture. Gross. Carpet hadn't been done in who knows how long. No toilet tank lid. More water going down the drain than out of the shower head. Hair everywhere from previous occupant. Just Gross.

Self

4/10

Poor

03 Jun 2024

Elizabeth

The property is dated, dingy, & in desperate need of a renovation. Parking is extremely limited in a dilapidated back area with broken pavement and a discarded mattress. There are stains on the carpet and the bathroom is gross. The beds are at least clean. If I had the choice I would not have stayed here.

Business Family

4/10

Poor

02 Jun 2024

Christopher

Property just needs updated. Bed was comfortable and slept well but generally dirty and outdated. Staff was nice.

Leisure Family

6/10

Pleasant

28 May 2024

Gail

The property in general was pretty good, but they put us in a room where the air and heater didn’t work, the top was off, on the insides were exposed and were very dirty.

Leisure Partner

10/10

Exceptional

24 May 2024

Charles

It was a nice stay.. clean and comfortable

4/10

Poor

17 May 2024

Phyllis

The bathroom were not great at all. We were suppose to have Handy Cap room. And we didn't get it. I just didn't feel safe around here it was not like it was 7 years ago one one of t place when I stayed for 4 or 5 days. We didn't have a TV at all. I will not stay at another place like this again. I think we should have got. Some retire to us.

Business_and_leisure Partner

4/10

Poor

17 May 2024

Peter

Black mold around shower fixtures. Took all day and four requests to get toilet fixed. Understaffed. No housekeeping service.
Very dated.
Pool was decent.

Leisure Family

10/10

Exceptional

05 May 2024

kathy

Bath tub dirty, otherwise good.

Leisure Partner

10/10

Exceptional

29 Apr 2024

Brenda

Clean room. Basic breakfast, near highway

Leisure Self

2/10

Poor

10 Apr 2024

Gary

Arrived at the motel on March 31st at 6:00. First thing I was greeted with was a pile of dog poop at the front door. Clerk at the front desk was hard to understand. After spending 5 nights there, not once were the sheets changed or the bed made. The floor was filthy and never vacuumed one time during my stay. The wastebaskets were emptied twice while there. The bathtub was absolutely filthy. Not cleaned one time during my stay. After 2 days of not replacing the empty Kleenex box, I finally asked them for some Kleenex. After complaining about the filth in the room, I invited them to take a look at the room and all they said was that they believed me, but did nothing about it. Also, the FREE breakfast consisted of 1 choice of cereal and waffles. What a breakfast.
This is absolutely the worst experience I've had staying in a motel. I will never stay in another Quality Inn again.

Business

10/10

Exceptional

08 Apr 2024

Lathe

Easy and quick check-in

6/10

Pleasant

23 Mar 2024

jennifer

Very disappointing

No parking, facial tissues, and freezer needed defrosted once came to hotel. In AM nothing to heat hot water a cup, shower drain did not drain well, then went to breakfast no fresh fruit.
Very disappointing. Never had to worry about staying at a Quality Inn before.

Self

8/10

Excellent

26 Jul 2023

melissa

Bed was very comfortable. Breakfast area was clean and well stocked.

Leisure Self

2/10

Poor

14 Jul 2023

Jose

This Quality Inn was not understanding of the situation. Would not reimburse one night due to an emergency.

Leisure Family

8/10

Excellent

14 Mar 2022

Krista

Clean and simple

Very nice bed and bedding. Pool was a bit cool but clean and the room it was in was beautiful. The breakfast was very minimal- almost nothing if you are gluten-free. Overall property is older but clean. Service was good.

Friends_and_family Family

8/10

Excellent

25 Oct 2021

Leota

The room was clean but the door in the back by the parking lot was dirty as well as the steps up to the 2nd floor.

Friends_and_family Family

10/10

Exceptional

28 Sep 2021

Patricia

Nice and restful

Our stay was very pleasing, comfortable and clean.

Partner

10/10

Exceptional

23 Sep 2021

Joyce

The rooms were very nice, clean. Smelled good. Very comfortable mattress. The provided several towels. Very quite.

Leisure

6/10

Pleasant

10 Sep 2021

Verified traveler

More like fair than good

The on-site parking was among the poorest I have ever had. The housekeeping person in preparing the room left two forks on the floor under the table. The property doesn’t have an elevator which is a problem for older people with luggage. I would say this was not the best place we have ever stayed.

Friends_and_family Family

8/10

Excellent

02 Sep 2021

Jennifer

Pretty noisy—my room was closest to the front desk.

Business_and_leisure Self

6/10

Pleasant

27 Aug 2021

Connor

The shower was moldy

Self

10/10

Exceptional

13 Aug 2021

Verified traveler

Nice room. Indoor pool, but the roof was leaking in there.

Leisure Self

4/10

Poor

27 Jul 2021

Verified traveler

Needs a good overhaul and get rid of the musty odo

Room wasn't very clean and had a musty smell. bed looked slept in when pulled back covers. Air filters on room ac units very dirty Just made us so uncomfortable we left after an hour in the room we just couldn't find it to stay there. Front desk lady was pleasant.

Friends_and_family Family

10/10

Exceptional

24 Jul 2021

Danise

Very clean. Stayed two separate nights during our vacation. Breakfast was minimal but good. Waffles were great! We are not much for big breakfasts anyway so was perfect for us. Will stay again for sure!

Friends_and_family Family

8/10

Excellent

06 Jul 2021

Kerry

Clean and affordable

We’ve stayed here several times. It’s always clean and comfortable. It’s not fancy but definitely a great stay for the price.

Friends_and_family Family

10/10

Exceptional

28 Jun 2021

Verified traveler

Great stay!

Staff is friendly and helpful. Rooms were a little outdated but clean and comfortable. Beds were very comfortable.

Friends_and_family Family

2/10

Poor

26 Jun 2021

Verified traveler

The Air Conditioner did not work.

Leisure Friends

8/10

Excellent

21 Jun 2021

Verified traveler

Property is clean with good beds. Parking is a little inconvenient.

Leisure Partner

10/10

Exceptional

14 Jun 2021

Rebecca

No elevator

Wish they offered an elevator for disabled individuals
My mother has issues walking and we were on the 2nd floor

Friends_and_family Family

10/10

Exceptional

09 Jun 2021

Verified traveler

The bathroom is a bit small but everything was very clean and nice and the check in people were great. We got in super late and they were all ready for us and it took just a few minutes.

Leisure Partner

6/10

Pleasant

05 Jun 2021

James

Parking lot in back closed in with very low rusted pipe fence. Very hard to see at night... high potential for someone to scrape against it.... Staff were very nice.

Self

10/10

Exceptional

04 Jun 2021

Verified traveler

My room was clean, it was quiet, the staff were friendly and helpful.

Business Self

10/10

Exceptional

01 Jun 2021

Michael

Beds are super comfy, shower was nice, piping hot! Grab and go breakfast was decent. Coffee available in the breakfast room 24/7 which was very nice. Pool was decent. Only complaint was our room was on by the exit door. We would hear traffic of people leaving in the morning with the door slamming disrupted sleep a little bit.

Friends_and_family Friends

8/10

Excellent

29 May 2021

Verified traveler

Clean bed comfortable. Just needs some updating. Everyone extra friendly. Parking lot needs trash picked up. Thank you

6/10

Pleasant

11 May 2021

Verified traveler

Clean enough. Comfortable. Good price.

Family