CUMEJA BEACH CLUB & HOTEL

Italy , Caserta
BAIA DOMIZIA, VIA DELL'ERICA, 460
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50 reviews shown

6/10

Pleasant

13 Sep 2025

Melody

Beautiful hotel, but was overbooked so we couldn’t eat at the restaurants on site. If you are a tourist at the hotel, you will be treated differently.

We were told that we couldn’t eat at the restaurant or go to the beach. They said it was fully booked but there was tons of loungers available.. we felt unwelcome and received very cold service
We would never return.

Otherwise the

4/10

Poor

06 Sep 2024

Fernanda

The hotel is beautiful and the beach amazing, the problem is that you have to pay to use it. The pool seems to be great but you can't swim without a cap, and they don't provide one (not available to buy or rent either).
The hotel is a wedding location so fireworks at 2am and loud music every night during my stay (4 nights in August).
Not a tourism relaxing hotel, the focus is weeding party and guests.

Leisure Family

8/10

Excellent

13 Jun 2024

Shaina

Beautiful property. Lovely staff, particularly Alfredo in the bar.
Sadly, the food was not to our taste. We ate in the dining room twice, our first meal was poor - seafood pasta gooey and overly fishy. Seabream so salty almost inedible. Our second meal was much better, spectacular lamb and pulled pork.
Regardless, we enjoyed our experience but would suggest servers do a quality check on the meals.

Leisure Family

6/10

Pleasant

16 Jul 2023

Greg

Nice but could be perfect

If you do not book directly it is a charge of €40 to use beach loungers, if you are lucky to get a spot. The resturant has only 2x meat and one vegaterian option for a menu thats is over 10 pages across the 2x resturants. The main resturant food was very bland. Check out is at 10:30 and you have to haggle to use the pool for a couple of hours despite checkin being 1500. They just need to make a few options to be perfect

Partner

8/10

Excellent

30 May 2023

Susana

The hotel is beautiful and the facilities and food are excellent, but the air conditioning in the room did not cool and we could not use the safety box because it had no batteries.

10/10

Exceptional

22 May 2023

Alexandra

Relaxing at the sea.

Beautiful atmosphere, friendly staff, clean and cozy hotel at the beach of the sea.

Friends_and_family Family

10/10

Exceptional

01 May 2023

Georgy

Was good

4/10

Poor

06 Oct 2022

Verified traveler

Not Pet Friendly!

I had read the reviews about the rudeness of staff, and unfortunately experienced it during our stay. The restaurant and beach bar staff are very nice, but the reception staff were rude, unfriendly and unhelpful. We had booked this hotel specifically because it was pet friendly, but on arrival were told we could not have our two standard poodles in our room, their policy is 10 lbs weight limit. After consultation with manager, we were told we could stay if we took another room that was not seaview as I had booked, and over $300 more for two nights. After much discussion back and forth, they finally let us stay in the room we had booked. Needless to say, this was not a good start to our stay. The facilities are very nice, but the rooms are tiny.

Partner

10/10

Exceptional

11 Aug 2022

Alan

Great location on the beach but limited transport options

Leisure Family

10/10

Exceptional

23 Jun 2022

Jennifer

Loved the all-inclusive nature of the property. Very friendly service team and great location!

Leisure Family

6/10

Pleasant

20 Jun 2022

Cardiel

The property is very nice but unfortunately the staff were rude, disrespectful and even stuck up. They made sure to make my family and I feel unwelcome and as though they were doing us a favor. Hard to believe that we were paying costumers. I would not recommend it or stay there again.

Leisure Family_with_children

4/10

Poor

06 Jun 2022

Verified traveler

Not recommended for tourists/“outsiders”

I don’t think this property has been properly vetted by hotels.com (at least recently), and I would not recommend it to English speakers. The website lists all the languages spoken at this hotel, but only 1 or 2 people spoke some English. Multiple miscommunications made us feel like unwelcome, barely tolerated guests.
The bill we were given at check out was in Italian, so we were not able to verify what was charged to our room. Only after we checked out of the hotel (in a rush to catch our flight home early morning) did I notice (through google translate) that we were charged for ‘beach chairs’ that we did not use. We were told the pool was free to use, but apparently, we were still charged 70 euros per day. I can only assume this is because we ‘checked out’ the towels by the pool (with our room card). The website says “windsurfing on site”, there is no windsurfing on site. This was the main reasons we booked this hotel, otherwise we would not have hired a private driver to take us to and from this hotel. It is not worth it. This is mainly a wedding/party facility and a public/paid beach club. We were not allowed to go to one of the restaurants on site with other guests, no explanation why. Instead we were seated next to a children’s birthday party, where we had to listen to them yell and have mini meltdowns while the hired entertainers dealt with them. Even their own parents didn’t sit with them. I could go on about all the bad experiences, but there is no more room. :(

Friends_and_family Family

2/10

Poor

27 Oct 2021

Verified traveler

Noise noise noise

Partner

10/10

Exceptional

25 Oct 2021

Alex

This was a nice quite resort style stay. The staff was very friendly and the facility was beautiful. With a pool, hot tubs and access to the beach it had everything we needed to relax. The parking was onsite and felt safe. The best part of the whole experience was the fireworks the had every night.

Leisure Partner

10/10

Exceptional

20 Sep 2021

Jan

Super nice, modern hotel that makes you feel like you are in Bali :). Breakfast was great, easy onsite parking, private beach. The only issue is the surrounding - there is not there, seems like vacation homes and the cities around are quite derilict. It’s perfect if you want to stay just on the beach or if just passing through but not great if you want to explore the surrounding. We were passing by and it was perfect for us.

Leisure Family_with_children

8/10

Excellent

16 Aug 2020

Verified traveler

Overpriced Hotel for the quality

We stayed here for a weekend with some friends. The staff was nice. The rooms were clean but had a little water damage on the walls. We all had an issue with our doors not being able to lock. After we told the front desk, they did not do anything about it. So our rooms were not secure our whole stay. The food is not worth the price at their restaurant. Its a course meal for 30 euro and you have a choice to pick an antipasti and a first or second course and a desert. The portions were small compared to what youd get at a regular Italian restaurant. The food wasnt that impressive. They did have a nice shower and a jacuzzi that was really enjoyable and the beach was great.

Friends_and_family Friends

8/10

Excellent

16 Jul 2020

Mark

Style and substance but no service with a smile

This place has the wow factor
From a style, design and comfort factor it has ‘it’. But the staff undermine it. No warm welcome. No guidance for first timers. No
Advice on the restaurant. So yes , we loved it but it can learn lessons on customer care to male it exceptional! I think when we checked out i got a bill and goodbye but not a thanks!

Friends_and_family Family

10/10

Exceptional

08 Jul 2020

Dmitriy

We took a family trip at the beginning of July and had a fantastic experience. The staff are all wonderful, extremely attentive and responsive. The property is gorgeous as well as immaculately maintained and clean. We will visit again no question.

Friends_and_family Family

10/10

Exceptional

01 Oct 2019

Scott

Jewel on the beach

Fantastic resort. Clean, well maintained... a little jewel along the coast. Great amenities with beach themed design. Lots of attention to cleanliness and detail. Friendly staff with a great poolside outdoor bar.

Friends

4/10

Poor

13 Sep 2019

Verified traveler

Very inflexible and unhelpful when our travel plans changed as a result of the BA pilot's strike. Food limited in range and quality. Room adequate but facing road and car park and noisy late at night.

Friends_and_family Family_with_children

10/10

Exceptional

03 Sep 2019

Verified traveler

A surprise jewel!

Beautiful, well-appointed resort on the sea. The local area is a little \"sketchy\" but don't worry about that. Just enjoy the resort and it's great service and restaurants. Perfect for a family vacation or romantic getaway.

Family

10/10

Exceptional

07 Jul 2019

Verified traveler

Amazing stay, definitely recommended!

Friends

4/10

Poor

02 Jul 2019

Verified traveler

Other than the evening restaurant staff, which was friendly, the hotel staff generally seemed cool and indifferent to whether we were there. They had a swimming pool, which our kids were excited about, but it closed by 8pm and didn’t open again until 10am so we only had about 20 minutes when we could use it. In addition, guests are required to wear a swim cap to swim in the pool, which put off my older children, who then chose not to swim. Finally, we booked the family suite so our family could be together and my kids were excited about the bunk beds in the room. When we got there though they did not have the family suite available and instead put us in normal connecting rooms - I understand it would have been less expensive for us to book separate rooms initially and yet we got no break on the price - again somewhat odd and disappointing. In all, the facilities seem nice and the place has potential but we felt this was sort of a bizarre hotel experience for us and believe the staff, particularly the front desk staff, may benefit from additional training. Were we to return to this area, we would try something else next time.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2019

Anne

Perfect

Beautiful! Excellent amenities, clean & friendly helpful staff. We’ll be back!

Family

10/10

Exceptional

09 Oct 2018

Michelle

Awesome place without a lot of folks in October. There were weddings next door all three nights Saturday-Monday that we stayed. Beautiful set up. Great service offerings. As I mentioned it was slow.

10/10

Exceptional

05 Aug 2018

Karolina

Family holiday

The hotel is an oasis of luxury and relaxation. The rooms are stylish and the food is cooked beautifully. The area is a let down but the beach club is gorgeous.

Family

8/10

Excellent

18 Jun 2018

Frank

Relief

Nice quiet place

Family

4/10

Poor

22 Jul 2025

Celine

Zimmertür ließ sich nur halb öffnen, hing dann am Boden fest
Balkontür ließ sich nicht abschließen, wurde nach Melden am nächsten Morgen repariert. Die Tür wurde einfach ignoriert.
Am ersten Tag bekomme ich gesagt der Strand wäre bei meiner Buchung über Expedia nicht dabei, nur der Pool sei inklusive, in der Beschreibung stand aber \"Sonnenschirm am Strand\"
Ein Strandhotel mit Privatstrand ohne Strandnutzung?
Am Strand werden Anweisungen von Staff zu Staff quer über den Strand gerufen
Strand \"schließt\" um 18:30, alle Gäste müssen Handtücher abgeben, anstatt sie später in einen Korb werfen zu lassen
Staff kommt trotz sehr wenigen Gästen beim Frühstück nicht mit dem Aufräumen der Tische hinterher.
Brot wurde mit jedem Tag älter und härter.
Eventlocation nebenan überdröhnt alles mit ihrer Musik, ständig Doppelbeschallung.
Handtücher für den Pool müssen am anderen Ende des Geländes am Strand abgeholt werden.
Badeaufsicht läuft herum und behält den Pool trotz Kindern nicht im Blick. Um ca. 13 Uhr wurden die Poolleitern \"abgebaut\", wie es sonst über Nacht, wenn der Pool geschlossen ist, kein Kommentar an die Gäste, Badeaufsicht geht komplett. Alle verwundert, nutzen aber weiter den Pool, u. a. auch eine Schwangere, die ohne Leiter aus dem Pool klettern musste. Kurz nach 15 Uhr kommt die Aufsicht dann zurück aus der Mittagspause, Leitern werden wieder installiert. Warum mitten an einem sonnigen Tag den Pool \"schließen\" wenn nichtmal alle Gäste freien Zugang zum Strand haben.

Leisure Self

2/10

Poor

17 Jul 2025

Anne

Avoid This Hotel – Unacceptable Conditions,

We had booked 14 days at Cumeja - Beach Club & Hotel. Sadly, it turned into the worst experiences we've ever had at a hotel.

When we arrived, our room was in a disgraceful state: used towels, hair in the shower, and a general lack of cleanliness. At the bar, glasses were not properly washed; the staff simply rinsed them briefly and served drinks in visibly dirty glasses.

Worse still, there were loud parties on the premises with music and shouting until late at night, making sleep impossible. We woke up to empty bottles and glasses scattered everywhere. What was meant to be a peaceful getaway felt more like chaos.

We decided to leave early the next morning, as it was impossible for us to enjoy our stay under such conditions. We requested a refund for the remaining days we did not use. Not only did the hotel refuse to refund us, but they also tried to intimidate us into staying silent — making it clear they did not want us sharing our experience publicly.

We are sharing this review precisely because no guest should be treated this way. A hotel should provide a clean and safe environment and handle complaints professionally, not with threats. We strongly advise against booking a stay at Cumeja - Beach Club & Hotel

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

francesco

Struttura confortevole e bella .

Business Self

8/10

Excellent

04 Oct 2024

Roberto

Ottima struttura.

Business_and_leisure Partner

8/10

Excellent

09 Sep 2024

Rosa

Soggiorno piacevole

8/10

Excellent

20 Aug 2024

Verified traveler

Top für einen Kurztrip ans Meer!

Schönes, neues, modern eingerichtetes Hotel in einer nicht mehr ganz so glänzenden Gegend. Tiptop für ein paar wenige Nächte direkt am Strand.

Friends_and_family Friends

2/10

Poor

23 Jun 2024

Claudia

Un piccolo albergo travestito da boutique hotel nel NULLA più assoluto. Matrimoni ogni giorno con invitati tirati a licido che vanno a fare le foto nelle aree comuni metre sei in costume sullo sdraio. Clienti esterni che fanno caciara in piscina e utilizzano i servizi in comune con gli ospiti dell'hotel. Idromassaggi sporchi ed offerta culinaria scarsissima. Sembra di vivere una giornata sul set de \"il boss delle cerimonie\". Bocciato.

Business_and_leisure Family

2/10

Poor

22 Jun 2024

Claudia

Business_and_leisure Family

10/10

Exceptional

03 Jun 2024

Corinne

Bravo

Un vrai Beach hôtel 4 étoiles
Tout est à la hauteur. Service nickel et le personnel est adorable.
Seul bémol le lieu est tristou des qu’on sort mais à l’intérieur on est très bien
Petit déjeuner très varie et frais
Excellent rapport qualité prix
Bravo

Self

8/10

Excellent

20 May 2024

céline

Accès plage

Leisure Friends

8/10

Excellent

07 Jul 2023

Alessia

Isola felice a Baia Domizia.
Ambiente tranquillo.
Pulizia della stanza da migliorare.
Ho soggiornato in due stanze differenti: la prima TOP con fantastico terrazzo; la seconda con spazio esterno irrisorio.

Friends_and_family Family

10/10

Exceptional

29 May 2023

Susanna

per la vicinanza al mare

10/10

Exceptional

21 May 2023

Roberto

Perfetto

Leisure Partner

8/10

Excellent

16 Oct 2022

Katrin

Die Unterkunft war sehr schön am Strand gelegen.

Leisure Partner

10/10

Exceptional

18 Jun 2022

Matthias

Herausragendes Team und Betreuung der Gäste

Leisure Family_with_children

6/10

Pleasant

17 Jun 2022

Giusy

Tutto molto bello... Ma...

La struttura è molto bella, così come la spiaggia. Tuttavia alcuni particolari non sono all'altezza di un 4 stelle. Tralasciandone alcuni, mi soffermerò in particolar modo sulla freddezza, per non dire la scortesia del personale della sala colazione, dove nessuno, in due giorni, mi ha avvicinato per chiedermi cosa gradissi (il cappuccino o il caffè si possono fare con il distributore... Ahimè). Ma la cosa davvero insopportabile è l'invasività della musica sia in spiaggia che nel giardino, a partire dalla colazione e per tutta la giornata. Inoltre lo svolgersi di eventi come i matrimoni non permette di riposare fino a tarda notte per la musica ed il frastuono fin nelle camere... Peccato...

Self

10/10

Exceptional

13 Jun 2022

ROBERTO

Hermoso Hotel alejado de la ciudad.

Muy bien el Hotel es agradable, cuenta con restaurante, Bar, Piscina, Playa y otras amenidades. La verdad es un lugar para ir a descansar y olvidarse del estres de la ciudad.

Friends_and_family Family

10/10

Exceptional

30 May 2022

Claudio

In questa struttura troverete dalla disponibilità e la cortesia de personale, ai vari servizi quali: sauna, bici, palestra, spa. Non sembra di essere a Baia Domizia per la classe e la grande organizzazione dovuta all’esperienza del direttore e del personale

Leisure Family

8/10

Excellent

11 Oct 2021

Elle

Very pretty

Beautiful and cozy spa hotel on the beach.

Friends_and_family Friends

10/10

Exceptional

29 Sep 2021

Maximilian

Super schönes Hotel, welches vor 4 Jahren sehr aufwändig renoviert wurde.
Es ist das einzige Hotel in der Region, welches so einen Standard hat und direkt am Strand liegt. Zudem hat es auch bis Ende Oktober offen.
Es gibt Service am Strand und man braucht kein Bargeld in der Anlage.
Die Restaurants sind sehr gut. Eine abwechselnde Tageskarte wäre aber schön.
Die Zimmer sind sauber und schön.
Ein Hotel was seines Gleichen sucht. Jederzeit zu empfehlen.
Liegen und Handtücher waren inklusive.

Leisure Partner

10/10

Exceptional

10 Sep 2021

Maxim

Hotel auf höchstem Niveau

Hervorragendes Hotel, sehr sauber, sehr moderne Zimmer mit Balkon, sehr schnelles w-lan, freundliches Personal perfekt gemachter Strand mit Getränke Service

Friends_and_family Family

8/10

Excellent

04 Sep 2021

Iolanda

Bella la struttura, davvero super il personale. Un po’ di rumore la sera ma questo dipende dagli ospiti…

Leisure Friends

8/10

Excellent

30 Aug 2021

ingeborg

Es war ein sehr erholsamer Urlaub mit viel Komfort..Das Zimmer war klein, aber dafür hatte man im Hotel viel Auswahlmöglichkeiten sich aufzuhalten..schade war nur, dass abends der Beachbereich zu war

Friends_and_family Family