Name: Ozkaymak Falez Hotel
Address: Bahçelievler Mah. Tarık Akıltopu Cad., 1, Antalya, 07050, TR

Ozkaymak Falez Hotel

Antalya · Turkey

Bahçelievler Mah. Tarık Akıltopu Cad., 1View location

100 reviews shown

8/10

Excellent

09 Jul 2026

scott

The place was great, they should either decommission the workout room, or start cleaning it again. I had a very pleasant stay.

Partner

10/10

Exceptional

13 Jun 2026

Viktor

Stayed in this hotel second time. Everything is good.

Self

10/10

Exceptional

30 May 2026

Viktor

The hotel is not new but nicely built. Most of the reviews are parroting one another and not representing actual hotel condition. I would definitely stay at this hotel again.

Self

10/10

Exceptional

23 May 2026

Kevin

Lovely and clean hotel, staff were polite and friendly,, food was great,, didn't make use of facilities as it was out of season..

Partner

8/10

Excellent

22 Oct 2025

Magnila

Room was clean but bed like a rock very hard and uncomfortable, my son and I did not have a restful sleep only painful backs. Food limited mostly vegetables although good if you want to slim down, not good for a fussy eater, not much snacks before meals.

Leisure Family

8/10

Excellent

05 Oct 2025

Hardeep

Staff were kind but we had a mishap on the first day. They needed to put us up in a lower tier hotel. You’ll need to manage expectations if you’re used to Mexico style all inclusives. Otherwise the food was decent. The gym was bare bones. English is not a dominant language. Worth staying if you’re in Antalya for whatever purpose. The process of obtaining a beach towel is a bit absurd, requiring a 10 Euro deposit. Beach area was a bit far from the hotel complex but a pleasant walk in any case by the boardwalk. Location is probably the best in the city. It’s about a 5 minute taxi to the old city or a 35-40 min walk along the boardwalk.

Leisure Friends

6/10

Pleasant

24 Sep 2025

Yunus emre

Nıt bed
The pool needs cleaning

4/10

Poor

02 Sep 2025

Elizabeth

They do no wash the bathroom facilities, the place was filthy. Also i booked a room with a balcony and partial sea view, they refused to give me this room and instead made us stay in a standard room. So i paid more than what I actually should have.

Leisure Partner

2/10

Poor

30 Aug 2025

Cem

Avoid this hotel

I came to this hotel for a few days with my mates, and we were honestly targeted. Room was dirty, pool was dirty, we somehow all got stung by a wasp in the pool and there were dead insects in the water. It was disgusting. The hotel staff do not care and will not tend to your needs.

I am attaching a picture of a disgusting man, who shouted at us for walking around the lobby shirtless. We didn’t know there was a rule about not taking shirts off. He just fully screamed at us. We then went to sit in the lobby with our shirts on this time, and my friend was tired so he put his leg up on the couch (as others were doing, infact some people were sleeping on them) and the same staff member came and shouted at him to get up. We then refused and argued back as he was being disgusting. Avoid this hotel.

2/10

Poor

26 Jun 2025

George

Horrible service, bad conditions

2/10

Poor

25 May 2025

Mesut

Front desk…

6/10

Pleasant

14 Apr 2025

Iqbal

Cleaning was good but property is not maintained room lights not working property is not being maintained

Friends_and_family Family

2/10

Poor

02 Feb 2025

Zelkha

Terrible hotel

2/10

Poor

31 Oct 2024

Rawling

Avoid this place. Read other reviews.

Terrible rooms , everything broken. Cleanliness is questionable.
Advertised , entertainment, bars and nightclubs of which it has none.
Wife booked a massage , next day showed up we were told the spa staff ran off, didn’t offer any compensation on what we already paid. 70 USD.

Imagine being robbed at a 5 star hotel😭
Food is below average basically a prison eating schedule, if you aren’t there you don’t get fed.

Room service non existent, the mini bar in your room doesn’t exist. It’s a ghost town and I see why. You will find yourself walking around alone in an empty shell of a resort that could’ve been good.

I wish I had read reviews before staying here, I had already been in turkey for 2 weeks didn’t pay attention. All reviews are terrible.

1.5-2.5 star hotel max. 5 star hotel in the late 80s maybe.

Partner

2/10

Poor

01 Oct 2024

Radhika

This hotel is old filthy cash grab. Their staff is inefficient. And the services are inconvenient!

Self

6/10

Pleasant

28 Aug 2024

richard

Nice hotel, if a little dated , staff excellent, meal options average, good location for beach, shops, football stadium, restaurants, would stay again .

Leisure Family_with_children

4/10

Poor

22 Jun 2024

Charbel

A merely 3 stars hotel

The hotel is old, and it’s not a 5 stars hotel, mostly 3 with a pool. The staff is friendly. The room service will pass by your room and if you had the do not disturb sign they will never comeback even if they passed a 10. We left the room no later than 10 but they didn’t clean it for 2 times during our stay. The breakfast buffet is very poor, coffee is bad and the juices are powder not natural. Don’t use the pool because you will get a skin rash. The worst thing is the elevator, you spend at least half an hour of your day waiting for it. Believe me I’m not exaggerating.

Partner

8/10

Excellent

30 May 2024

Mohammad

The nearby park and beach were amazing.

My stay was amazing. I extended my stay 5 days, because I and my wife liked the hotel and the location

Partner

6/10

Pleasant

25 May 2024

Ahmed

The staff were very nice and friendly but the facility is very old and need some serious maintenance
I don't believe I'll ever go back there, the prices are too much for such an old and poorly maintained hotel

Business_and_leisure Family

2/10

Poor

17 Feb 2024

Osama

The worst hotel I have ever seen in my life. The people at the reception are not good, exploitative, and do not respect the guests. They are materialistic . I do not advise anyone to book there.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Jul 2023

mohamad

Nice city

Great

Friends_and_family Friends

2/10

Poor

25 May 2023

Verified traveler

I had the worst days ever. Horrible food. Awful service and management. They don’t respond and don’t do what we ask them to … beds aren’t comfortable and when we ask for service, staff never respond

6/10

Pleasant

11 May 2023

Verified traveler

Best hotel building with low quality meal

Worst breakfast ever had and not satisfied at dinner I would say the hotel building and utilities are probably one of the best even it was built at 1990! Would be better if hotel management invest more on kitchen

Business

4/10

Poor

07 Mar 2023

Huseyin

It doesn’t deserve 5 stars

Leisure Self

2/10

Poor

27 Sep 2022

Jalaluddin

The staff were rude. There were only one lady who spoke English and was really rude. The room service does not speak English. You have to take your laundry to the reception without laundry bag. The blankets had stains and smelled horrible. The phone in the room didn’t work. The key card wasn’t working.

Business_and_leisure Friends

10/10

Exceptional

26 Sep 2022

Mohamed

Very good location

Leisure Family

4/10

Poor

26 Sep 2022

Leon

Not sure how this hotel rated 5*, I would give it 3* max.
Food was awful, we never ate the hotel. Drinks are undrinkable.
Room was ok, but not even close to 5 star standard

Leisure Family

2/10

Poor

22 Sep 2022

Amna

Worse hotel ever!

Our first night was terrible there, they gave us a room with two single beds and when i requested a double room they said they were fully booked and i had to wait till the next day. The next day when i went to the reception they said the night shift manager usually says this to everyone and they they dont have a double bed. I had to wait another night and meanwhile they put our two double beds together and said \"problem solved.\" My husband developed severe back pains because of their inconvenience. The next day we were moved to another room with a leaking flush, broken shower head that i had to ask 4 times for them to come and fix, as well as a broken AC, which i had to request on a numerous of occasions for it to be fixed. The worse hotel i have been to, the food was disgusting and tasteless, leading us to go out and eat which led us to pay more. I ask them by the second day i wanted a refund and was happy to book another hotel. The Manager was utterly rude and said thats not our policy and they wont do anything about it. I even mentioned i was gonna give a bad review and he mentioned he doesnt care. The staff no longer cares for the hotel and its easily shown by the way they treat their customers. I ideally want a refund as this was suppose to be a honeymoon for us and i even mentioned this to the hotel staff, yet again they didnt care. I also booked a massage at the hotel which was awful, their shower had a massive cocroach. The place is run down and i want a refund!!!!

Partner

10/10

Exceptional

15 Sep 2022

auns

We like the food it’s excellent

Leisure Family

4/10

Poor

14 Sep 2022

Anthony

When we arrived we were impressed with the splendour of the building. However, the cleanliness of the rooms was disappointing, the food was repetitive and poor quality. There were many flea ridden cats in the restaurant, climbing on tables stealing food and generally a nuisance. The hotel was predominantly occupied by Russians who’s needs were catered for more than any other nationality (Russian music predominant around the pool, reps only interested in Russian guests activities).
When we booked there was no option for all inclusive but when we made enquiries at the hotel the cost was ridiculously high as we were already room, breakfast and evening meal.
We will not be staying there again.

Leisure Partner

4/10

Poor

11 Aug 2022

Nabil

Pros:
Close to/overlooking the beach (but not on the beach).
Close to the old town.
Two lovely grey parrots skilled in attracting guests and entertaining them. They're probably the best staff members.

Cons:
The staff doesn't speak English. In fact, they don't speak any language other than Turkish. So much for a resort! So much for a country that wants to attract tourists from all around the world!
The staff is ignorant in the basic principles of customer service and tourism. For instance, at the front desk, there's no such thing as a line, a greeting smile, or an attempt to help resolve issues. The words \"sorry,\" \"please,\" \"thank you,\" have not yet entered their dictionary and are not part of the daily vocab!
no AC!!! The entire facility didn't have a working AC. They use portable AC units in the lobby. Good luck getting cold air in your room.
No WiFi!!! The WiFi signal is so weak, it's virtually nonexistent. You cannot get a signal in the dinning area, the hallway, or even out side the bedroom.
Found ants and a cockroach in our room.
The staff if not forthcoming when a problem arises. They try to cover it up with promises and excuses when all they have to do is apologize and give a discount.
We paid for a suite, ended up cramped in the bedroom because the central AC was not working. There was a window unit in the bedroom which was leaking condensation water at all times. Why do you put a window unit if you have central AC?!
What a joke...

Leisure Family

2/10

Poor

20 Jul 2022

Nihat

How could you rate as 5 star hotel.
Expedia should be blamed for marketing this property as 5star hotel. It is a total rip-off. Never ever book this hotel

Leisure Self

10/10

Exceptional

01 Jul 2022

Shamima

The location was great and the check in was very smooth even though we arrived late. The amenities were perfect and view were beautiful. The spa is highly recommended.
Just breakfast was disappointing. No fruits and waffles or pancakes which kids expected. Also we had a problem with the check out staff. He turned out to be very rude and that ruined our last day.

Friends_and_family Family

8/10

Excellent

23 Jun 2022

Carolina

Near the beach, amazing views, friendly staff.
The problem is nobody speaks English, breakfast was a real disaster.

Leisure Partner

4/10

Poor

08 Jun 2022

Aurelia

Disapointing breakfast for a five star hotel!

Friends_and_family Family

2/10

Poor

06 Aug 2021

Laith

Scammers

The worst hotels I’ve ever been i had reservation for 5 nights and I stayed only one night the room was so hot the AC units didn’t even cool of the room and then the scamed me and dont want to refund the remaining amount for 4 nights I won’t recommend this hotel even for my worst enemy this hotel is bad and not worth the amount of the money they ask for.

Friends_and_family Friends

8/10

Excellent

28 Jul 2021

Deepak

A big hotel with lots to do , lifts are very slow when busy

Friends_and_family Family

6/10

Pleasant

26 Jul 2021

Verified traveler

Landscape much??

The property could be amazing, the rooms are outdated at best- but the property itself was not up kept; over grown vegetation and trees/ bushes everywhere on the grounds, alittle landscaping would make this place go a lot further

Partner

2/10

Poor

24 Jul 2021

Verified traveler

not good

Leisure Friends

10/10

Exceptional

19 Jul 2021

Verified traveler

Excellent hotel

I enjoyed my stay at this hotel; the view to the city and sea was amazing. The room was clean and had all the necessary staff.

Self

6/10

Pleasant

03 Sep 2019

Verified traveler

The hotel is in a great location, but the furniture is old and when I arrived they had no internet connection.

Business_and_leisure

8/10

Excellent

02 Sep 2019

Verified traveler

Great garden
Excellent location
By the green park
Easy transportation as it is next to touristic tramway

Leisure Family_with_children

6/10

Pleasant

11 Aug 2019

Verified traveler

The pool was very nice and setup very well. Getting there and back into the lobby a different story. The signage was poor and it’s like a maze.

Leisure Partner

2/10

Poor

10 Aug 2019

Verified traveler

Poor WiFi connection in entire hotel, only available in hotel lobby area and it's weak and mostly gets disconnected.
No WiFi connection available inside room.
Hotel WiFi is not password protected.
Housekeeping service is below expectations.

Leisure Self

4/10

Poor

06 Aug 2019

Addion

Don’t waste your money.

Not great. Ordered a queen bed room and they pushed two twin beds together for us. Took us 3 hours to get our room service we ordered. Without buying the all inclusive deal, everything is insanely expensive. Definitely a trap to get you to do the all inclusive.

Partner

4/10

Poor

30 Jul 2019

Mohamad

Hotel is very old and not clean at all, Furniture is very old.

Location was good.

Family

10/10

Exceptional

21 Jul 2019

Verified traveler

Thank you for everythings very good hotel and staff

Leisure

2/10

Poor

21 Jul 2019

Verified traveler

receptionist are very rude, all of them

horrible reseption

Family

2/10

Poor

20 Jul 2019

Verified traveler

Bad bad super Bad

In my 1 decade of hotel staying have never stayed in a hotel with 1. Bad toilets 2. Dirty linen 3. Smelly carpet . 4. Broken and torn bed 5. No wifi 6. Extremely bad food. Please stay only if YOU are getting paid atleat 400 dollars a day to stay there. HOTELS .COM PLEASE remove hotel from your website.

Partner

2/10

Poor

19 Jul 2019

Verified traveler

horrible

horrible staff, very rude reception service,

Family

2/10

Poor

10 Jul 2019

Verified traveler

Worse hotel I have ever been

Worse hotel I have ever been, slow wifi in lobby, no wifi in room, A/C didn't work properly, hot in lobby, from menu only food available was hamburger, rude staff, dirty room and bathroom, very old hotel without being renovated, didn't deserve even 3 star, in brochure says there is a disco but is not, transport to beach and disco wasn't available, total waste of money, not recommended it to anyone, stay away from this rubbish

2/10

Poor

10 Jul 2019

Verified traveler

Staff service is the worst.,poor room service.help desk is Horrible

Leisure Family

8/10

Excellent

06 Jul 2019

Monther

The hotel was amazing . Location, breakfast and dinner was very good

Family

4/10

Poor

23 Jun 2019

Nour

It’s great price but not clean

Family

2/10

Poor

19 Jun 2019

Narendra

discomfort hotel

very few varieties of breakfast,only 2 lifts in such a big hotel

2/10

Poor

12 May 2019

Verified traveler

This hotel not good at all I do not recommend to book in that hotel , the room old furniture , the inter net not working in the room only down stairs, no tea coffee in the room also no water left in the room I was very disappointed when I arrived I wrested my money , all the information I read it is not true.

Leisure Partner

4/10

Poor

18 Apr 2019

Verified traveler

NIce location shame about the condition

The food is something to be desired , the hotel is basically tired! The front desk staff are very helpful and made the stay that much more bearable . Not worth paying t be fully inclusive as you will eat out. It is a pity because I imagine it was once a lovely hotel, the grounds could be wonderful and the area around / sea and parks are lovely . wifi didn't work very well - so perhaps a good place to take kids ;)

Family

10/10

Exceptional

16 Mar 2019

Verified traveler

Hotel is prestigious, could cater for heads of state, reception; multi lingual helpful and professional, concierge; prompt, welcoming and efficient, restaurant; amazing and delicious (grow own fruit &veg in onsite greenhouses), room; luxurious clean and comfortable facilities; top class design, but not used to full potential, swimming pools, private beach bar, etc. weren’t open, reflected in bargain price,.

Partner

10/10

Exceptional

02 Dec 2018

Verified traveler

Nice hotel very close to a sandy beach and indoor and outdoor swimming pools

8/10

Excellent

23 Oct 2018

Elena

Only food was very poor. If you are on ketogenic(zero carb) diet you have nothing to eat....Everything alse was very good!

8/10

Excellent

19 Oct 2018

Adir

Nice stay at falez

Nice hotel ,but a bit old needs to renew the pool seats
Free water juice and soda every day waits in the mini bar
No room wifi

Partner

4/10

Poor

10 Oct 2018

Elham

Not as a 5 stars hotel

I did not enjoy my stays.
The hotel announced that there is a daily activity’s next to pool and an animated show and there was a huge board with the timing but in fact nothing was there, I tried to ask the reception in this regard but they never answered or help.
We booked for all exclusive but we get bored as there lunch buffet was exactly the same as the dinner
The safety concerns was not as expected for 5 stars hotel, I slipped while I was walking because of oil spill in dinner time. I was in pain, and no one paid any attention to that. Until I asked them more than once to clean the floors so that no one else falls.
The room was big and clean and comfortable
There was no WiFi connection in the entire hotel
The outdoor swimming pools was big and clean, but we did not see and indoor swimming pool as the mention in their page.

Family

2/10

Poor

04 Oct 2018

Ozzy

Bar staff and facilities

I stayed this hotel used to be very good reputation 15 years ago. I read Google review and I didn't believe it .when I stayed my vacation actually Google review correct. This hotel should be 3 stars. Also this sort price you can stay another place. I heard from hotel staff when guest come they never wanted back this hotel. Also I am not happy Expedia selling this hotel their web site

6/10

Pleasant

10 Sep 2018

Verified traveler

Close to beach, very unclean sheets, covers, toilet, mirror etc

4/10

Poor

07 Sep 2018

Harmeet

Complaint

There was no WiFi in the room and bad air conditioner in room and no Aircondition in lobby . It’s was 35•c weather and no good a/c service is not expected in 5 star hotel
As today’s generation is working on the internet and there was no WiFi in room which is the second part

Family

6/10

Pleasant

03 Sep 2018

Hassan

Everything was ok except the internet WiFi very slow and hard to get connection in the room

6/10

Pleasant

17 Aug 2018

Mohamed

Nice location we like the erea. The only probleme is the food was not bad.

8/10

Excellent

10 Aug 2018

Shahabudeen

Good all round stay

Lovely hotel

2/10

Poor

23 Jul 2018

Verified traveler

No internet

Family

2/10

Poor

06 Jul 2018

Ahmet

Too old hotel

Too old hotel, no animation, no disco, beach far away, no personal service, broken air conditioning, no return payment

2/10

Poor

03 Jul 2018

Bulent

Please stay away

Worst hotel in my 47 year travel experience. Not even a star rated, cheap and trashy. I am surprised to see cheaptickets to advertise such low class hotel. Never again I will choose cheaptickets tl book hotels.

2/10

Poor

05 Apr 2018

Verified traveler

no internet no staff

no internet in rooms, I mean literally no internet, lobby has only 1 person working and he tries to answer phones and handle check ins and do all the job in reception (how can it be 5 star? please stop fooling people)

4/10

Poor

05 Jan 2018

Maxim

Stay away from this hole

The dirtiest 5 star hotel we've ever stayed at. As a bonus, breakfast was pretty much disgusting.

Partner

2/10

Poor

11 Oct 2017

ian

Owful and Discussting

Don’t you ever go to this hotel, it will ruin your holiday

4/10

Poor

08 Oct 2017

Reem

The hotel was not as expected. Not clean, air conditioning was not working. Food was below average.

Family

2/10

Poor

23 Sep 2017

sam

DO NOT GO TO THIS HOTEL

If your English speaking or basically not Russian do not stay at the hotel, the staff are awful they talk and assume your Russian the other guests are all Russian and are very rude, the food is basic nothing special or 5*, the biggest issue was wifi THERE IS NO CONNECTION IN ANY ROOMS, we had to always sit in the lobby to get some connection which was very annoying they did not mention you can't connect in the rooms. They did not clean the rooms everyday we would have to ask so they could do it, all in all I had the worst experience ever, for a 5* hotel it was terrible, never in my life have I ever been so insulted by staff members the customer service is awful they do not acknowledge you when your at the desk they ignore you it was disgusting NEVER AGAIN !!!!!!!!

10/10

Exceptional

06 Sep 2017

mahdi

The hotel is in an excellent location. It has spec

The hotel is in an excellent location. It has spectacular view & facilities are quite high standard and top of the range.
There is a shuttle that takes you from/to the beach throughout the day. The hotel has also a beautiful inside/outside park with the a lake for those who enjoy peaceful quite walk and relaxing in the park.
The hotel is enjoyable and relaxing especially it facilitates of all kind of people from Business, leisure, Families etc.
Also they have excellent variety of entertainment and food and drink.
Also the management are there to help if you are unhappy with any service or having issues with the hotel in general.
You do not require to go outside because they cater for all your needs and I recommend to book 'All inclusive option' to enjoy fully.
It also not far from Malls and the main shops/market area & city center of Antalya & the Marina

2/10

Poor

28 Aug 2017

Verified traveler

Bad service. The advertise mentioned room comes with food ans drink but they didn't give it to us. Terrible

6/10

Pleasant

24 Aug 2017

othman hamamarf

During the past 35 years I have traveled to many countries and places. I did not see the places of the Venakim. I feel like the hotel's hotel staff. They tried to drive us out of the hotel and wanted to cancel the reservation. But thanks to you and your constant contact with us, we succeeded in booking and staying at the hotel.

4/10

Poor

23 Aug 2017

John

Seems close to the beach but is not

The hotel is perfect except for the terrible staff customer service and the food is not up to standard

6/10

Pleasant

23 Aug 2017

Alfons

Russian orientaded Hotel
disquesting !its all about Russians.
Animations in russian , live music in Russian we felt ic we where in Russia

2/10

Poor

01 Jul 2017

Marwan Muhyi

The worst experience of my life

Poor service, the place smells bad, the floor is sticky, they charged me one extra night and they refused to refund me, the laundry took one shirt for two days and never brought it back and when I asked them about when I checked out they said we don't know, the mini bar is broken and the ac never cold, I don't recommend this hotel at all, the breakfast area smelled like rotten food, never ate there, lack of workers and it takes forever to check in or check out and you will have to stand the whole time because there is no place to sit at the reception.

2/10

Poor

30 Aug 2016

Casey

zero service hotel

It seems used to be a good Hotel by the time it was built. The location and the size of the facility are great. The rooms and the building need to re-novate. The Hotel needs a good trained employees and management. The front desk staff has no experience how to treat customers, The waiters are not professional to handle food, their cloth smell bad seems not taking a shower, The quality of food is low, and the staff don't speak English.

4/10

Poor

13 Sep 2015

Verified traveler

Bad experience

It was a bad experience, nice building and facilities but neglected, needs more staff and more care, smelly restaurant

Partner

4/10

Poor

31 Aug 2015

Verified traveler

slept in a 2 single bed all vacation with wife

dirty unhelpfull staff all is about the location of the centre

4/10

Poor

10 Jun 2010

Anonymous

adequate hotel next to Sheraton

I stayed here because the price was right and it is next to the Sheraton where I had a convention. Breakfast was average with lack of bowls every morning and cats begging for food. The buffett dishes ran out at dinner and it took forever to get htem refilled. Therre was water dripping on my carpet from the air conditioner. Overall just an adequate place and i would not stay there if I had another choice.

2/10

Poor

07 May 2010

Anonymous

service was terrible

Hotel was ok, but I was in hotel 6 days without refrigerator and nobody cares. They even did not change room for us.

Partner

4/10

Poor

24 Jul 2026

Ali Hussain

Der var lorte rester på toilettet, badekarret var beskidt hår rester.
Vi ikke rent håndklæder når der har været room service.

Servicen hos personalet ved receptionen var virkelig ringe.

Det er den værste motionscenter jeg har været, varmt i rummet, motion udstyret var slidte og ikke brugbar.

Poolen var meget god, personalet ved pool baren var meget hjælpesomme.

Maden var god, men maden bliver fjernet 30 før lukketid. Fx morgen maden sluttede kl 11 alt maden var fjernet kl 10:30, det samme galt frokost og aftensmaden.

2/10

Poor

24 Jul 2026

abdal

Jag är väldigt besviken på min vistelse på detta hotell. Städningen var under all kritik. Under hela vistelsen städades rummet inte ordentligt och våra handdukar byttes aldrig, trots att de var smutsiga.

Personalen var inte hjälpsam när vi försökte få hjälp eller ställa frågor. Det kändes som att de inte brydde sig om gästerna eller deras upplevelse.

Det värsta var dock toaletterna i lobbyn. De var extremt smutsiga, med spyor, avföring och urin på golvet. När vi uppmärksammade personalen på detta skrattade de bara åt oss istället för att ta situationen på allvar och åtgärda problemet.

Tyvärr levde hotellet inte alls upp till den standard man kan förvänta sig. Jag kan inte rekommendera detta hotell utifrån min upplevelse.

2/10

Poor

23 Jul 2026

Ahmed

Hotellet var helt ok men maten var katastrofal det var nästan samma mat varje dag. Brist på handdukar, sängarna var inte alls bekväma de var jätte hårda, personalen var jätte otrevliga, under 4 dagar höll de på med renovering rummet bredvid det i sig var katastrof. Gick ner till receptionen och frågade om jag kunde byta rum då vi inte kunde sova på några dagar men fick tyvärr ett mycket otrevligt NEJ.hade inte rekommenderat denna hotell och blir definitivt inte andra gång för mig

8/10

Excellent

20 Jul 2026

Hoda

Fantastiskt läge och underbar personal, men hotellet kräver akut renovering. Özkaymak Falez Hotel har ett absolut magiskt läge. Gården med sina vackra träd och restaurangen erbjuder en helt fantastisk utsikt och atmosfär. Personalen är dessutom superhjälpsam och gör sitt bästa. Tyvärr dras helhetsupplevelsen ner kraftigt av hotellets skick. Hotellet är väldigt gammalt och slitet. Rummen var absolut inte rena. Badrummen var det absolut värsta: fläckiga, äckliga, badkaret var jättevackert smutsigt och spolningen i toaletten fungerade oftast inte alls. Poolen hade också kunnat vara mycket renare. Maten får 5 av 10 poäng – helt okej men inget speciellt. Ett stort minus var baren som bara serverade vodka och använde det som ersättning i alla drinkar, oavsett om man bad om rom, whisky eller gin. Detta hotell passar bäst för familjer med barn som kanske inte bryr sig lika mycket om detaljerna eller råkar smutsa ner själva. Söker du en lyxig atmosfär eller reser ensam bör du leta vidare.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Sabuj

Det var inte 5 skärning hotel maten va samma varje dag och smakade inte så mycket

Family

2/10

Poor

17 Jul 2026

yasemin

Långa köer till hissen varje dag för att komma till stranden. Det var enda alternativet. Solstolar var trasiga och jättesmutsigt. Aldrig mer detta hotel.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Emine

Otel güzeldi temizdi kahvaltısı güzeldi personel güler yüzlü efendi idi bi memnun kaldık

2/10

Poor

24 Jun 2026

Mira

Døren til hotellet var ødelagt og de fiksa det ikke, man kunne gå rett inn på hotell rommet uten å bruke kort, noe som er veldig farlig. Ansatte var utrolig frekke og hjalp aldri til, maten var ekkel og så uhygienisk ut, privat stranden var ikke noe særlig.

Partner

2/10

Poor

15 Jun 2026

Fatih

bayat ürünler ve kalmış ürünler

Partner

10/10

Exceptional

30 May 2026

Abdulkadir

Herşey çok mükemmeldi Türkler için yemek seçeneği çok gazla yoktu

Partner

2/10

Poor

30 Jan 2026

Burçin

Çok kötü bir deneyimdi. Kesinlikle tercih edilmemeli. Kahvaltıda açık büfe yok. bir tabak içinde standart altı ürünler var. Beyaz peynir o kadar beklemiş ki rengi atmış ve çok ağır kokuyor. Kahvaltıda ekstra omlet ısmarlamak da kolay olmadı. ilk gün bir garson vardı. ona söylemiştim. 30 dakikada geldi. ikinci gün garson yoktu. labirent şeklinde bir yerlerden mutfağa gidip ahçıyı bulmam gerekti. Oda servisi var denilen otelde sadece Bolonez soslu makarna, tavuk ızgara ve köfte servis edebildiklerini söylediler. Kızım için ısmarladığım bolonez soslu makarna, kalmış ve kokan tavuk etini andıran garip parçalarla dolu bir sos ile geldi. Gece vakti mahalledeki bir lokantadan gidip kendim yemek alıp gelmek zorunda kaldım. Odalar klima ile ısıtılıyor. Klimayı belli bir ısının üzerine ayarlamak için önce resepsiyona derdinizi anlatmanız onların derdinizi teknik servise aktarması ve size yeniden dönüş yapması gerekiyor ve kapatırken de yine teknik servise ulaşmak gerekiyordu. Resepsiyondaki tüm görevliler yardımcı olmaya çalışıyor, fakat otel bir turizm tesisi olamayacak durumda. Çok sahipsiz, bakımsız ve hijyenden uzak.

Friends_and_family Family

2/10

Poor

14 Dec 2025

Mehmet

Yemekler cok kötü

Friends_and_family Family

6/10

Pleasant

13 Dec 2025

Kadri

Otel odalarının banyolarının tadilattan geçmesi gerekir
Ayrıca verilen sabah kahvaltısını 5 yıldızlı bir otele yakıştıramadım