Faenol Fawr Hotel

10/10

Exceptional

09 Feb 2026

Kathleen

Beautiful suite, clean, friendly helpful staff.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

David

Excellent room clean tidy and warm. Staff very friendly and complimentary breakfast was a bonus.

Business Partner

8/10

Excellent

28 Jan 2026

Mohammed

Lovely room, perfect location for the hospital next door.

Business

6/10

Pleasant

25 Jan 2026

Janice

The room was great breakfast was not so good.

Leisure Friends

10/10

Exceptional

24 Dec 2025

Stephen

Wonderful staff, couldn’t do enough to make our stay a real pleasure

Leisure Partner

8/10

Excellent

27 Nov 2025

hugh david

Your Hotel is a very nice beautiful hotel, quite amazing thank you, excellent food ad a great room, thanks. staff were very good and a very pretty bar girl too.

Leisure Self

8/10

Excellent

08 Nov 2025

Christopher

Nice spacious room, good location

Business

10/10

Exceptional

26 Oct 2025

Samuel

Clean good size room, decent breakfast, friendly staff

Business Self

8/10

Excellent

19 Oct 2025

Melissa

Stayed for a weddin

6/10

Pleasant

28 Sep 2025

Amanda

The receptionist with the dark hair wasn’t very polite. Also the fire alarm went off but know one came and alerted us.

Partner

8/10

Excellent

28 Sep 2025

Mark

The building and setting is beautiful. The room itself was nice. However, the whole place needs a facelift and a tidy up. It's a bit tired and in need of TLC. The breakfast was ok. The food wasn't great quality, but it was ok. It's very much a sleep over venue for the wedding venue ( The Barn) next door.

Partner

10/10

Exceptional

14 Sep 2025

Sharon

A very pleasant stay and an excellent meal we shared for our friends 80th birthday.

10/10

Exceptional

30 Aug 2025

John

Stay in N Wales

The hotel was lovely. Staff very friendly

Self

10/10

Exceptional

28 Aug 2025

Jane

Beautiful old building perfect for a wedding.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Beryl

It was a nice place to stay in a quiet area.

Leisure Friends

10/10

Exceptional

23 Aug 2025

Rebecca

Beautiful place ..great selections of alcohol and beers ... foods amazing ..... lovely clean room's ... staff are all awesome nothings to much trouble ..we loved it xx

Leisure Family

10/10

Exceptional

20 Aug 2025

Vincenzo

Grdat hotel

Great stay, very quiet and a great sleep. Breakfast very good .
Will stay here again

Business

10/10

Exceptional

13 Aug 2025

Rodrigo

Nice hotel

10/10

Exceptional

11 Aug 2025

Cynthia

Beautiful and great experience in staying in a castle!

Leisure Partner

8/10

Excellent

10 Aug 2025

Mica

Overall a good stay and good location.

Location of the hotel was great for our needs as we were visiting Llandudno. On arrival area was lovely and building was beautiful. There was nobody on reception when we arrived but a staff member did go and get someone- the check in process was clear and everything was explained well. The room itself was clean and well renovated with a good amount of space- the lock in the bathroom was a bit temperamental and stiff and the tap in our room came off. Unfortunately the room we stayed in was very noisy and you could hear people talking in the room above and to the sides causing not a great amount of sleep - the floor boards were also loud but given the age of the building this wasn’t too much of a negative. Overall we enjoyed our stay and would more than likely return just a shame about the noise and sleep.

Partner

4/10

Poor

08 Aug 2025

Glyn

Room was not cleaned/checked prior to check in. Strong smell of sewerage. Upon check in we were told that there would be no evening food available due to a wedding. (Not advised in advance). Used insulin needle found by the steps of the pool. Continental breakfast consisted of cereal, and toast. No fresh pastries, meat etc. very poor choice.

Leisure Family_with_children

10/10

Exceptional

07 Aug 2025

Sally

Very nice indeed

Partner

10/10

Exceptional

31 Jul 2025

Gwynneth

Lovely hotel

Lovely room in beautiful setting. Bed was comfy, bathroom was spacious. Free continental breakfast offered. No evening meals provided but you could get drinks at the bar (take away recommendations and you could eat in the restaurant)
Great swimming pool which my grandsons loved

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Brian

It was an excellent 2 night stay, breakfast was plentiful and delicious with lots of choice, bed was very comfortable providing a good night's sleep and being able to use the swimming pool was an added plus, would definitely reccomend.

Leisure Partner

2/10

Poor

24 Jul 2025

Karen

No meals served, only saw 2 members of staff over the 2 night stay. Fire alarm went off @ 1.46am, no explanation at any time, no apology.
Heard a child crying non stop at 5am the first night, then heard the person next door snoring the second night.
The place was empty, dark, uninviting, old fashioned.
I certainly won`t be rushing back

Business Self

4/10

Poor

23 Jul 2025

Richard

Cannot recommend.

Frustrating as I called the day before to enquire about EV charging and told it was available, then on the day of arrival called to see if it was free so I could arrive with low charge to be told it’s “only for the owners”. On arrival confusing signage, and overall a fairly grubby room with dust, cobwebs and more in the corners and behind doors. I don’t usually notice this stuff, so for me to notice it was noticeable. The furniture needs a bit of an update, and the bathroom seems to be nothing like the pictures! Maybe they refurbished one room for the photoshoot? It’s a lovely building for sure, with an update it could be great. Also - fire alarm at 2am! This is where a fully manned front desk might come in handy.

Business

10/10

Exceptional

12 Jul 2025

Carolyn

Stayed 1 night as a stop off. Staff friendly and professional. The pool had been in use when we arrived and we were told we would only be able to use after 7:30pm and pool closed at 8:00pm, which was disappointing as it was one of the reasons for booking this hotel. The staff however told us we could have longer time which was lovely of them.
The pool is not massive but enough to have a good swim.
Continental breakfast was included in our booking and there was plenty of choice.
We will return in the future.

Leisure Family_with_children

8/10

Excellent

22 Jun 2025

Paul

All that we wanted

Partner

10/10

Exceptional

15 Jun 2025

Sarah Jane

Lovely place to stay very chilled out, staff were great would definitely stay again

Leisure Family_with_children

8/10

Excellent

05 Jun 2025

Shirley

Close to hospital as needed to be near to very sick relative to reduce travel time from home. Beautiful building and garden area. Didn’t use all facilities as was only there in an emergency situation not a holiday! The cleanliness could be improved. Cups in room unwashed/ mould in bathroom walls. Security could be an issue as fire door found to be wedged open by a brick last night on our return late at night?

Family

10/10

Exceptional

01 Jun 2025

gowcikan

Very comfortable
We stay 3 adults
Staff are very friendly

Friends_and_family Family

8/10

Excellent

31 May 2025

David

Beautiful property inside and out. Bedroom a bit noisy; corridor doors bang.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Sally

Very Good, Absolutely Wonderful Hotel, Would Definitely Recommend Staying There,

Leisure Partner

10/10

Exceptional

26 Apr 2025

Gwynneth

My grandsons loved the pool. Continental breakfast was very good, receptionist was so friendly and helpful. Beautiful historic building in lovely grounds

Leisure Family

6/10

Pleasant

24 Apr 2025

Corinne

No hot water in the room and the swimming pool was freezing. No evening meals abailanle

Business_and_leisure Family

10/10

Exceptional

22 Apr 2025

Collette

Hotel was lovely staff couldn't do enough for us loved it would definitely go back

Leisure Partner

10/10

Exceptional

20 Apr 2025

Peter

Great pool and staff were excellent. The food was perfect and reasonable prices. Perfect location with lovely grounds.

Unfortunately our shower had no hot water though.

Friends_and_family Family

8/10

Excellent

13 Apr 2025

Nicola rose

Pretty hotel

Lovely helpful staff.
Hotel very quiet.

Business

10/10

Exceptional

10 Mar 2025

Jamie

The staff were every helpful and cheerful. The hotel was just great for a short get away with a young family

Leisure Family

10/10

Exceptional

04 Mar 2025

Devaka

It’s next to the hospital so convenient for those travelling on work related to the hospital. The hotel has very good parking facilities.
Unfortunately the kitchen seems to close early so late arrivals have to get something from the local Spar or take away deliveries

Business Self

10/10

Exceptional

15 Dec 2024

Andy

Spotless. Friendly staff. Rooms are a little dated but comfortable

Leisure Self

8/10

Excellent

05 Dec 2024

Gwynedd

Only down size as it was out of season there was no evening dining facilities, although they did supply local takeaway deliveries which they were happy for you to eat in the lounge and supply you with plates and cutlery. The double bed was a too small .

Business_and_leisure Partner

6/10

Pleasant

20 Oct 2024

Gemma

Was okay… not bad not great but okay

8/10

Excellent

30 Aug 2024

Denys

I liked the historic interest in the property it would a good idea to offer a printed brochure showing some of the history of the structure.
We did not like the shower set up the nozzle kept drooping down so it was a real
Nuisance trying to shower

6/10

Pleasant

20 Aug 2024

Verified traveler

Tired dated room with over bath shower. Sign for caution hot water was ambitious. Hotel offered no F&B during evening and as it’s quite isolated you have to travel for an evening meal. Price and images are not a true reflection of actual room. That said I had a good night sleep.

Business

8/10

Excellent

02 Aug 2024

Verified traveler

Weekend stay

Stayed two nights very clean and comfy. Staff friendly. Modern decor

little let down, doors slamming early morning and a cheap plastic kettle that didn't turn off.

Would stay again

Partner

10/10

Exceptional

27 Jul 2024

Dylan

Visiting friends to go to a party elsewhere . Fantastic stay. Lovely breakfast and plenty of choice and a nice swim this morning. An a1 stay thank you.

Leisure Partner

4/10

Poor

14 Jul 2024

Joseph

This is not a hotel as it does not provide meals. The setting is outstanding for Weddings; clearly the top priority.

Leisure Partner

6/10

Pleasant

14 Jul 2024

Ummara

PROS:The hotel was nice and clean. Location was very good to explore Conwy , Llandudno and Rhyl. Staff was very helpful and friendly. My room was spacious, Bedding was ok ,beds were a bit small despite the space they had. They had a facility to use microwave , fridge and toaster in the conference room. The breakfast was sufficient , may be should cater for kids a bit more.
CONS:
The shower in our room (412) had no pressure. I was unable to wash my hair and feel relaxed after a long day. The pool was closed at 8pm.
They have 2 beautiful peacocks which sat near our window all night and made alot of noise.

Overall a lovely hotel, def recommend the hotel, may be just a different room.

Friends_and_family Friends

10/10

Exceptional

14 Jul 2024

Sarah

Great

Lovely hotel, really friendly staff, nice room.

Partner

10/10

Exceptional

10 Jul 2024

tina

Perfect

Gorgeous hotel. Quiet at night, comfy bed and pillows. Lovely staff. A perfect relaxing stay

Business

8/10

Excellent

02 Jul 2024

Verified traveler

A clean, quiet hotel

A clean, quiet hotel good for a stay in the area. Only criticism was that my room was incredibly hot, but this wold only be an issue in very warm weather!

Business

6/10

Pleasant

16 Jun 2024

DIANE

Great old house ….but we were in the smallest of beds & rooms, in a newer extension of it. I felt like I was in a caravan when in the bathroom.
No food available in the evening, disappointed with it.

Leisure Partner

10/10

Exceptional

25 May 2024

Eirwyn

Wedding

We stayed at the Faenol for a wedding. A beautiful hotel, the staff were polite and very welcoming, the rooms were well equipped and comfortable, a great stay.

Friends_and_family Family

8/10

Excellent

23 May 2024

William

Very Happy.

Lovley place with exceptional staff. Only thing is there wasnt enough of them, was left waiting around at reception or at Breakfast time for staff to surface. However i suppose in these current climates and staff shortages it can't always be helped. I wouldn't hesistate to ever stop here again regardless - Great location too.

Friends_and_family Family

10/10

Exceptional

28 Apr 2024

Lidija

Absolutely beautiful place.
Nice and quiet
Very warm and friendly
Nice and clean
Would like to come again ❤️

Leisure Family

10/10

Exceptional

28 Apr 2024

Janet

Amazing place

What a delightful venue staff were fabulous and the setting was amazing. Breakfast great. Service was great at the bar. Couldnt fault anythint about this visit well done

Friends_and_family Friends

10/10

Exceptional

28 Apr 2024

Donna

Beautiful

Lovely and clean enough towels warm also had a fan and an ironing board everyone was friendly gorgeous views

Friends_and_family Family

10/10

Exceptional

15 Apr 2024

Paul

Friendly staff, very clean, wonderful building and surroundings.

Leisure Partner

10/10

Exceptional

05 Apr 2024

Amy

A lovely old house in great scenery. Quiet and peaceful and extremely friendly staff

Leisure Partner

10/10

Exceptional

31 Mar 2024

Verified traveler

Would stay again!

Lovely little stay!
Really friendly staff.
Would definitely stay again!

Partner

6/10

Pleasant

31 Mar 2024

Avril

Breakfast was very underwhelming. Self service is not good, scrambled eggs in water looked horrible, mushrooms were also in water. It was not appetising at all. No one around at first to advise us were everything was, eg., toast, coffee, juice.

Such a beautiful hotel to stay in as long as you don't mind the underwhelming breakfast.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2024

Karen

Gorgeous property, great location……lovely

Business_and_leisure Friends

4/10

Poor

10 Jan 2024

Andrew

The property had no heating working and it was minus 2 outside and only 3.4 degrees inside so very cold and not very good at all

Business Self

10/10

Exceptional

22 Dec 2023

Keith

Lovely stay fantastic staff so helpful and spoke welsh 👌

Leisure Family

10/10

Exceptional

31 Jul 2023

Mohamed

Excellent

Business Self

6/10

Pleasant

21 Jul 2023

Jeremy

Attention to detail needed.

The main thing to note is that, eventhough on Hotels.com it says that there is a restaurant, the restaurant is not open in the week. If you go to their own website it clearly states this and on check in they do give you a list of takeaways that deliver to the hotel and let you use a meeting room to eat it in. Maybe it was just me but the hotel felt confused, was it a hotel, a B&B or self catering?The room I was in, the door lock didn't work correctly and the room neaded a good clean. There was dust, debris and hairs in a lot of the drawers and the carpet,eventhough obviously new, was dirty in places. The shower rail was also loose at the bottom where it wasnt fixed properly. The hotel reception is in an odd place, what looks like it would be the main reception is actually the entrance to the bar / breakfast room, there is a signpost for the reception which takes you down a gravel path and through a gate way, so not easy for wheeling your suitcase especially if you have mobility problems. When it comes to breakfast, the quality of food was good enough but it was just the attention to detail, the coffee machine needs a good clean and a lot of the glasses were streaky or dirty as were the tea and coffee cups, not to mention the large piece of eggshell in my egg! You can tell that money has been spent on the reception area, bar and rooms but it is the attantion to detail when it comes to cleanliness and maintainance that lets it down. For the money I was expecting more.

Business

10/10

Exceptional

17 Jul 2023

Alia

The feature of the hotels were brilliant But it lacked cleanliness and toilet wouldn’t flush and shower wasn’t working in the room properly either . However Staff were soo good I cannot complaint about it .

Family

8/10

Excellent

18 Jun 2023

Damian

We visited the hotel for a wedding. The staff were friendly and accommodation was nice in the main building. There is a swimming pool which we were unaware of which looked nice too. Lots of choice with breakfast. The setting was lovely and peaceful the only downside was being woken by peacocks quite early in the morning.

Leisure Partner

10/10

Exceptional

01 May 2023

nathan

The hotel was very quiet and in a quiet area. Nice sized rooms. The pool was nice, hot tub has gone if people have seen pics on some sites. Breakfast was very well catered for.

Partner

8/10

Excellent

24 Apr 2023

Richard

Lovely old property - very warm and helpful staff and a very quiet stay

Business_and_leisure Family

4/10

Poor

14 Apr 2023

Louise

I’ve stayed here a few times over the years for convenience for work but I’m afraid the rooms are still very outdated , the cleaners do their best but the bath had scummy sealant, the toilet roll holder was rusted , the bathroom floor was looking a bit of a state , the classic doubles are very very basic and need updating and it’s such a shame as the building itself is beautiful, the grounds could also do with some TLC . The plus side is the staff are lovely and the food and restaurant is nice

Business Self

10/10

Exceptional

17 Dec 2022

Jackie

Lovely comfy accommodation

Partner

6/10

Pleasant

13 Dec 2022

Cameron

Hotel was not serving food to guests. \"they don't have too, as we earn enough money through doing >5 functions per week\"

Business

10/10

Exceptional

14 Nov 2022

RINGO

We had a party (Ball) in The Barn, a fantastic venue and the food was amazing, the staff were very friendly and helpful. We stayed in the Hotel, the room was very comfortable with a great breakfast in the morning. Very Good.

Leisure Friends