Herons Lake Retreat

Important information

• Property Alerts

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 30 per stay

  We have included all charges provided to us by the property.

• You need to know
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Special Instructions
  The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Minimal age
  18
• Optional fees
  • Pet fee: GBP 8 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-in fee: GBP 15 for check-in after 9:00 PM
  • Late check-out fee: GBP 15 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: GBP 40 per stay

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  Norwegian

  German

  Swedish

  English

  Croatian

  Italian

  Polish

  French

  Danish

  Dutch

  Spanish

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