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Thornton Hall Classic

Liverpool · United Kingdom

Neston RoadView location

8.8/10Excellent618 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location8.8/108.8
Neighborhood9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Thornton Hall Classic

This hotel is located in Liverpool, within easy access of the many attractions that the city and its surroundings have to offer. Liverpool One shopping district, Cheshire Oaks and Blue Planet Aquarium are a 15 minutes' drive away.

Chester Zoo, Liverpool and Everton Football Clubs, and Deeside are also within easy reach. The property has been hailed as one of the largest spa resorts in the region. This luxurious property enjoys a mesmerising design, tempting visitors into a world of luxury and style.

The stunningly-appointed guest rooms are sure to impress, offering unrivalled comfort and convenience. Guests can indulge in the ultimate relaxation in the calming surroundings of the spa. The property also offers a variety of dining options, including an award-winning 3 AA Rosette restaurant.

Read more about this hotelShow less

With a stay at Thornton Hall Hotel and Spa in Wirral, you'll be on a lake, within a 15-minute drive of Cheshire Oaks Designer Outlet and The Wirral Country Park. This spa hotel is 9.6 mi (15.4 km) from Royal Albert Dock and 14.8 mi (23.9 km) from Anfield Stadium.

Make yourself at home in one of the 62 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 50.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a debit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 23.50 for adults and GBP 23.50 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Spa fee: GBP 50 per person per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Parkgate Seafront 3.8 km / 2.3 mi
The Wirral Country Park 4.1 km / 2.6 mi
Ness Botanic Gardens 6.3 km / 3.9 mi
Eastham Country Park 8.6 km / 5.4 mi
Thurstaston Beach 8.9 km / 5.5 mi
Tranmere Beach 10.5 km / 6.5 mi
Vue Cinema 11 km / 6.8 mi
West Kirby Beach 12.5 km / 7.7 mi
Royal Liverpool Golf Club 12.9 km / 8 mi
Liverpool Pier Head Ferry Terminal 13.2 km / 8.2 mi
St. George's Hall 14.6 km / 9.1 mi
Royal Liver Building 14.6 km / 9.1 mi
Royal Court Theatre 14.7 km / 9.1 mi
Cunard Building 14.7 km / 9.1 mi
Pier Head and the Three Graces 14.7 km / 9.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 27 more facilities & services
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Business centre
  • Indoor freshwater pool: 1
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Aerobics
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE GARDEN VIEWDOUBLE • EXECUTIVE GARDEN VIEWDBL.EJ-GV

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE EXECUTIVE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Thornton Hall Classic

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Thornton Hall Classic

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE GARDEN VIEWRoom • EXECUTIVE GARDEN VIEWROO.EJ-GV

    Photos are not available for this room type.

    Thornton Hall Classic

    Room EXECUTIVE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Thornton Hall Classic

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE GARDEN VIEWDouble or Twin • EXECUTIVE GARDEN VIEWDBT.EJ-GV

    Photos are not available for this room type.

    Thornton Hall Classic

    Double or Twin EXECUTIVE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Thornton Hall Classic

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Thornton Hall Classic

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Thornton Hall Classic

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Thornton Hall Classic

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Thornton Hall Classic

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Thornton Hall Classic

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Thornton Hall Classic

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Thornton Hall Classic

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Thornton Hall Classic

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Thornton Hall Classic

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB

    Photos are not available for this room type.

    Thornton Hall Classic

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Thornton Hall Classic

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Thornton Hall Classic

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Thornton Hall Classic

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Thornton Hall Classic

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Thornton Hall Classic

8.8
Excellent
618 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.8 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
09 Jul 2026
Komang
Excellent welcoming staff both in the Hotel and Spa.
Business
4/10
Poor
21 Jun 2026
Sukhi
The place is not as picturesque as shown. Staff grumpy unhelpful towards us and found they were extremely helpful towards others in front of us at check-in and at the spa reception. Our concerns just did not matter. Not a fan of using the race card unfortunately it’s the only explanation in this case. Sad
Friends_and_family Friends
10/10
Exceptional
16 Jun 2026
Paula
Will deffinatley be going back. Tottley enjoyable .

Went above and beyond .

Thank you to all the staff had amazimg time , and couldnt ask for more xx
Friends
10/10
Exceptional
22 May 2026
Steve
Excellent hotel superbly appointed.
Partner
8/10
Excellent
05 May 2026
Karen
Pleasant stay. Staff were all lovely.
Friends_and_family Friends
10/10
Exceptional
30 Mar 2026
Amy
Had such an amazing stay! The garden view room was beautifully decorated and the bed was honestly one of the comfiest I’ve ever slept in. The spa had everything you could need, and the outdoor jacuzzis were perfect—especially with drinks served right to you from the menu. The staff were incredibly helpful and friendly throughout. I’ll definitely be booking again soon!
Partner
10/10
Exceptional
28 Mar 2026
Michael
Booked one night as a last minute get away not having been here before. All I can say is we can't wait to return. It's only 15 minutes away from where we live so can't believe we've never thought to stay there before. The standard double room was great. Lovely big bed which was very comfortable and the rest of the room facilities were good. Booked the room with spa access which was amazing. We love thermal suites and this one was one of the better ones we have visited with a very ornate pool.

Later on we dined in the restaurant both having filet steak which was cooked perfectly. Starters and deserts very tasty.

We both enjoyed a really good night's sleep on a very comfortable bed, followed by excellent breakfast.

All on all, one night just wasn't enough and we will have to look at coming back very soon.

Partner
6/10
Pleasant
28 Mar 2026
Paul
The room was ok
Bathroom very clean
Carpets were a bit worn
And the lighting wasn’t great
No full length mirror
We were attending a wedding and needed the better light to get ready
Breakfast was far to expense £23.50 per person
Many of the guest had that included with the room our stay didn’t again disappointed
Not to be offer this
We had a wonderful time at the wedding
we didn’t use the spar but had lunch in the brasserie
The staff we very friendly but a bit haphazard
We ordered our food my meal was incorrect and by the time they had redone it my partner had finished his
Also lots of diners were in swimsuits and robes
Not very nice to be honest
Partner
10/10
Exceptional
04 Mar 2026
Alan
All fine. The cold water pressure is a little high.
10/10
Exceptional
05 Dec 2025
Miles
Wonderful Hotel and fantastic stay with fantastic Spa Facilities to use during your stay with breakfast included.All the Staff are so friendly and helpful.
Partner
8/10
Excellent
27 Nov 2025
Justine
Staff were all friendly and welcoming.
Using the outdoor jacuzzi’s was a treat, especially when it is cold outside, and watching all the different birds from the warmth.
Leisure Partner
6/10
Pleasant
27 Oct 2025
Aiesher
Customer service is hit and miss.

The main dining area is nice but again the food quality is hit and miss the steak was a cheap cut of meat very chewy but the flavour was good.

I ordered a brownie which came almost frozen.

The spa is a nice facility but they definitely need to have staff management on busier days.

The rooms are okay but terrible lumpy pillows and a little dated.

I would probably use the facilities if i lived local but not go out of my way to visit Thornton hall it is very basic i would give 3.5 Stars
Leisure Self
8/10
Excellent
18 Oct 2025
Gary
The hotel is nice, felt clean, if slightly dated. The staff are a credit and very friendly and attentive. The spa is pretty good. The only negative, is whilst reasonably priced for a spa hotel, aside from bottles of water in the rooms, everything is an extra. Robes, slippers or rather sandals all have to be paid for, no little gifts in rooms etc. just feels like they want to sell everything else and it’s not cheap for any extras. Breakfast was nice and plenty of choice, parking excellent, room was comfortable.
Leisure Partner
10/10
Exceptional
16 Oct 2025
Amy
Ample parking, spa facilities were lovely and bed was very comfy. Staff were fantastic and would do anything they could to help, make a work stay a lot more enjoyable.
Business Self
10/10
Exceptional
11 Oct 2025
Charlotte
Our whole experience was absolutely amazing.
Leisure Partner
10/10
Exceptional
12 Sep 2025
Mrs C L

Give it a try

For me personally staying on my own i am well looked after and it is nice when staff recognise you.
Nothing is too much trouble.
I like to come twice a year to relax.
I also enjoy having treatments at the spa.
Self
10/10
Exceptional
09 Sep 2025
Gerard
Wonderful
8/10
Excellent
28 Aug 2025
Jocelyn
I booked the hotel for the pool. Good size to do laps with but you have to get there early as it gets full as the morning goes.
Only stayed the one night but we had a bottle of wine free which was a nice touch. Nice place, not large but fairly enough grounds. No airconditioning in our room but balcony door and window can be opened. Fairly clean room except for the electric fan which probably havent been cleaned for months with the amount of dirts and dust it has accumulated. It was a warm night and we had doubts using it.
Attentive, respectful staff. Good breakfast selection and enough parking spaces. You can see cows grazing in the fields nearby.
Will probably come back again but I keep remembering the dirty fan…we’ll see.
Leisure Partner
4/10
Poor
25 Aug 2025
Peter

No foos

Service was poor.
We were told we couldn’t use the restaurant because there was a private event in and it was to busy.
Partner
8/10
Excellent
19 Aug 2025
william
we liked the jacuzzi the most. we also enjoyed breakfast and Ria was very friendly. the house keepers was also accommodating. food was a little expensive.
all in all very nice, thank you.
Leisure Partner
6/10
Pleasant
03 Aug 2025
Lindis
A pleasant stay in a clean and comfortable room, situated in the annex. Being located onthe ground floor, noise from passing guests, in the corridor and outside, can be an issue.

Unable to comment too much on the food as I was dissuaded from sampling the breakfast or using the main restaurant following a poor experience in the bistro, where the food was lacklustre and atmosphere resembled that of a sports centre cafeteria. A great pity.

Overall the stay was fine but I felt it could be so much better by paying more attention to the small details.


Leisure Friends
10/10
Exceptional
27 Jul 2025
Elain
Lovely hotel, staff are really friendly and the grounds are beautiful.
Leisure Partner
8/10
Excellent
25 Jul 2025
Verified traveler

Beautiful hotel, friendly staff.

Beautiful hotel and very clean. All staff very welcoming. I had room 4 which i was happy with. I wouldnt necessarily have wanted that room during a heatwave because it was very stuffy with only a small window for air. But in the UK this is rarely a problem, lets face it.

Breakfast was absolutely wonderful, plenty of choice and vegan options available.

A lovely hotel that I will be returning to (but will probably avoid August because of the hot room + menopause, iykyk).
Self
10/10
Exceptional
23 Jul 2025
Michael
Lovely venue attending wedding and everything was great
10/10
Exceptional
07 Jul 2025
Lesley

Birthday stay

I booked a short break so i could include celebrating my birthday.
I was lucky that the room i booked had a balcony. I booked an afternoon tea for my birthday which was fab. The meals in the restaurant i can't fault. I managed to book a back, neck and shoulder massage.
Self
10/10
Exceptional
01 Jul 2025
Jean
Cleanliness
Business_and_leisure Partner
6/10
Pleasant
27 Jun 2025
John

Disappointed at check in with extra charges

I arrived after booking through Hotels.com for the room at this Spa hotel to be told that as I was room only the spa use is not included and it would be an additional fee per day to use the facilities. No treatments, just pool etc. I said this was not made clear to me at booking and was told that is the problem booking third party sites. I am very disappointed with Hotels.com and have booked my next weeks stay direct at another hotel in the area.
Business
6/10
Pleasant
11 Jun 2025
LAndrew
Kept awake most of night by blokes who where drinking either outside or in room above. Netflix would not work although they did offer to come to room and sort it out but couldn’t be bothered by then. Bathroom was a bit tired and dated and shower was awkward to work
Business
10/10
Exceptional
09 Jun 2025
Stella

Relaxing family stay

We had a lovely time, the bed was really comfortable and a fabulous shower. The team were friendly, food in the brasserie was delicious.
Friends_and_family Family
10/10
Exceptional
06 Jun 2025
Christine
Excellent Staff..Beautiful surrounding and Lovely Spa
Leisure Partner
8/10
Excellent
28 May 2025
Janice
lovely to have a bit of evening time at the spa - not being able to go early morning before breakfast might be clearer on website. Ro
10/10
Exceptional
26 May 2025
Dorine
Excellent
Partner
8/10
Excellent
08 May 2025
Daniel
Absolutely beautiful hotel, friendly staff, clean and comfy. The only criticism is that £50 to use the pool and spa etc is absolutely extortionate…. Most hotels let hotel guests use these facilities for free, some higher end ones may charge around £10 or so which is fine….. but £50 is an absolute rip off. You can get 3 months gym membership for that. It is fleecing customers and made me not want to spend any more money in there like at the bar or restaurant etc.
Business
10/10
Exceptional
05 May 2025
Deborah

Beautiful country hotel

Absolutely 5 star. Facilities,staff,room,spa all excellent. Love to visit and will return
Partner
10/10
Exceptional
02 May 2025
Gillian

Lovely stay

Stayed for one night. Charged extra fir checking in an hour early but needed to do this as attending a wedding.
Staff were lovely and very helpful.
Hotel was beautiful but a bit tired in corridors in places.
Room was lovely .very clean . Plenty of amenities. Tea coffee. Biscuits. Shampoo etc. Ironing board.Iron.Fan.
Two double beds but one was quite lumpy so we slept in the other.
Got a good nights sleep. Nice and quiet.
Would highly recommend
Partner
10/10
Exceptional
17 Apr 2025
Dehon

Beautiful

Lovely and relaxing inside and out. Great spa facilities and very comfortable rooms.
Friends_and_family Family
10/10
Exceptional
02 Apr 2025
Simon
Whilst in my room a couple had been given my room aswell. The lady was in shock as i had just came out of the shower.
Problems throughout with my key not working....very disapointed. The younger lady on the desk
Business
10/10
Exceptional
02 Apr 2025
Amy

Fantastic Hotel

Second time staying here and I cannot fault the staff, food or service. Would always recommend and would always stay here when in the area.
Self
8/10
Excellent
17 Mar 2025
Jonathan
Really nice walk around the local area, great location
10/10
Exceptional
07 Mar 2025
Amy
Away with work so spent 5 nights. I included use of the spa which was so worth it. The breakfast was delicious with such a choice. Room was lovely and clean plenty of space.
Business
8/10
Excellent
07 Mar 2025
Alan
Nice hotel and attentive staff.
Only negative was being asked to pay £40 per day to use the spa facilities. Seems a bit steep if all you want is a swim or a morning workout.
Leisure Partner
10/10
Exceptional
06 Mar 2025
Patricia

Lovely hotel

I was here on a business trip and would definitely stay again.
Business
10/10
Exceptional
27 Feb 2025
Ben
Great stay, the rooms were nice and clean. The only thing I would say is it may want a bit of updating around the spa but I think this is currently happening. Can’t fault staff, or food either. Would recommend, and stay again.
Leisure Partner
8/10
Excellent
10 Feb 2025
Sandra

Good stay

This is a lovely hotel, I stayed 2 years ago and feel sadly it’s lost its spark a bit. The good bits first, parking is great, easy to access hotel and plenty of spaces, the spa was great, and a big bonus was the yoga class I joined when I saw people with yoga mats. The room was big and comfortable with a nice fridge and a big bath.
The not so good bits, the corridors were cold and a big part was not heated at all, it’s a long walk from rooms to reception and breakfast room. I had to make 3 trips to reception to get room keys recoded as they stopped working which was annoying. Breakfast was disappointing, we were sat on a tiny table, not big enough to eat comfortably and very close to the tables next to us so we couldn’t really speak without people listening. The choice was poor, no bananas, tomatoes not properly cooked, too tough in the middle, vegetarian sausage was full of veg not fake meat, don’t really want carrots & peas with breakfast. Only one milk available I’m sure I could have asked for soy or skimmed but didn’t want to. I know these may feel small & picky things but they are important. Lovely bath but no bubble bath so had to use shower gel provided. I’d still go back but I feel like the cost of living is having an effect on this hotel.
10/10
Exceptional
09 Feb 2025
Zoe
Had a lovely stay friendly staff, clean and the facilities were fabulous. we had the spa package and was so worth it. we also added on a spa treatment which was amazing. The breakfast was lovely and lots of choice. I have a nut allergy and they made me very own cooked breakfast just to be on the safe side which was lovely. Will definitely be looking to book again.
Leisure Friends
8/10
Excellent
08 Feb 2025
Suzanne

nice place

staff were professional friendly , room was cold even tho we put heating up high , some noisy guests kept us up but not hotel fault
Partner
4/10
Poor
05 Jan 2025
Maxence

I am writing this review because, despite being asked to email the hotel about my concerns, I have not received any response. This lack of follow-up has left me disappointed and compelled me to share my experience publicly.

I stayed at this hotel from December 7th to December 8th to celebrate my wife’s birthday. While we dined at The Lawns Grill, which was a pleasant experience, it is worth noting that the restaurant was an additional cost and unrelated to the core issue of my stay.

The main problem was the extremely thin walls, which made it impossible to block out noise from a group of loud guests in the adjacent room. Their conversation was so loud it felt like they were in our room. Despite raising multiple complaints with the reception—by phone and in person—the disturbance persisted until 2:30 AM when the group finally left.

A hotel’s primary purpose is to provide a peaceful night’s sleep, but the thin walls and inability to address the issue meant we barely got any rest, significantly impacting the next day of our trip.
Leisure Partner
10/10
Exceptional
04 Jan 2025
John
Very nice stay couldnt fault anything
Leisure Partner
8/10
Excellent
31 Dec 2024
Phil

Good service

Very good service. Bed needs replacing, mattress seemed old. Shower needs maintenance.
Excellent breakfast with lots of choices
Partner
10/10
Exceptional
26 Nov 2024
Patricia
This hotel was amazing value for money and excellent service and friendly
Friends_and_family Friends
10/10
Exceptional
15 Nov 2024
Alison

Fantastic stay

Fantastic way to celebrate my daughter’s 30th birthday. We had spa treatments that were amazing. We paid for use of the spa facilities too which were great.
Food was so good but the tapas for our evening meal and a good selection to have at breakfast
Friends_and_family Family
10/10
Exceptional
28 Oct 2024
Katy

Amazing relaxing couples weekend away!!!

Amazing! We got a room upgrade to “the studio” which was lovely, clean and spacious. The amenities were great and the room was extremely comfortable.

The breakfast was lovely, along with the other restaurants in the hotel. The highlight being the gluten free options available at all of them. The staff were all very friendly, helpful and knowledgeable about the hotel and spa. We would 100% go back
Partner
8/10
Excellent
28 Oct 2024
DOUGLAS
Great food
Leisure Partner
10/10
Exceptional
22 Oct 2024
Marshall
Amazing stay, amazing food, great service.
Partner
8/10
Excellent
20 Oct 2024
Amanda
Great spa and gym facilities
The bath was slippy.
Leisure Partner
10/10
Exceptional
03 Oct 2024
Stephen

One of best evening meals I have ever had!

FANTASTIC - beautiful surroundings and lovely mix of modernised country manor. Facilities and staff excellent. Very well equipped spa. Highlight was evening meal. Menu locally sourced and seasonal, chef is very talented. Incredible evening meal. One of best meals I have ever had. Breakfast traditional buffet. Good quality produce, although needed to be hotter, everything like warm.
Friends_and_family Friends
10/10
Exceptional
03 Oct 2024
James
Stay over for a wedding party. The room was very spacious. The bathroom was clean, had the usual toiletries and the shower was powerful. The hotel itself is beautiful and i can see why its a popular choice for weddings.
Friends_and_family Friends
8/10
Excellent
30 Sep 2024
Darren
Overall pretty good. Could do with a lick of paint in the rooms. Staff are fantastic
Leisure Family
8/10
Excellent
19 Sep 2024
Kate
Wonderful place excellent facilities
Leisure Partner
10/10
Exceptional
26 Aug 2024
Damian
Excellent
Leisure Partner
10/10
Exceptional
22 Aug 2024
J
Very helpful and friendly staff across the entire hotel and spa! Great food and a lovely setting
Partner
10/10
Exceptional
21 Aug 2024
Pauline
Lovely hotel with friendly, helpful staff.
Partner
10/10
Exceptional
07 Aug 2024
Robert
Excellent facilities. Good room.
Leisure Partner
4/10
Poor
07 Aug 2024
Hayley
We had no aircon and our room window was out on the carpark where there was ingoing noise of cars and people chatting all night . We had a old plug in fan but that was really noisy too. Our room must have been 30 degrees at least. And then to top it off at 6am when we had enough and was roasting the shower didnt work no matter how many time we pulled the toggle it just would stay. So our stay was not relaxing atall. Oh and the jacuzzi outside is very old and buttons dont work most of the time.
Leisure Partner
6/10
Pleasant
26 Jul 2024
Russell

Ok. But not as good as I expected at the price.

Average. Toilet a bit dated. No views.
Partner
6/10
Pleasant
18 Jul 2024
Michael
Nice hotel but quite surprised that breakfast and use of the spa facilities were not included in the price.
Leisure Partner
10/10
Exceptional
09 Jul 2024
Kelly
Great
6/10
Pleasant
03 Jul 2024
Angela

Noisy room

Hotel and facilities were good, but the room we were in backed onto the entrance to the function suite where a school prom was in progress. It was very noisy until late and we had to keep the windows closed to limit the noise which made the room too warm and stuffy on a hot day.
8/10
Excellent
28 Jun 2024
Lauren
We had a lovely time and the spa was excellent, everywhere is very clean and the staff are all lovely, unfortunately the room was very noisy, i think we were above the kitchen so you could hear the deliveries being emptied etc. Would stay again but would definitely request a room somewhere different in the hotel.
Leisure Partner
10/10
Exceptional
28 Jun 2024
caroline
Beautiful area....great choices for breakfast
Leisure Self
10/10
Exceptional
22 Jun 2024
Heidi
Lovely Hotel and Spa. Lovely surrounds. Room was great and very comfortable. Food was delicious.
Business
10/10
Exceptional
19 Jun 2024
Jonathan
Regularly stay and really enjoy the area, hotel and friendly staff
10/10
Exceptional
16 Jun 2024
GEORGIA
Place overall beautiful, great amenities. Slightly overpriced. Mind that you are charged for towels if you are using the spa.
Leisure Partner
10/10
Exceptional
11 Jun 2024
Saleem

Nice location

Nice staff nice welcome helped me with my luggage top floor no lifts nice bar ad breakfast and Spa experience and my bedroom no 10 nice views.
Business
10/10
Exceptional
05 Jun 2024
Diana
We went for a wedding, and the staff were really nice. The rooms were lovely and clean and the bed was so comfy 😁
Leisure Family
10/10
Exceptional
31 May 2024
zubair
Excellent stay.
Leisure Partner
8/10
Excellent
25 May 2024
Gary

Lovely hotel but check terms of booking

Lovely hotel but disappointing that access to the gym was not included in the rate and was an additional £30 pp this wasn’t clear when booking.
Business
6/10
Pleasant
13 May 2024
Verified traveler

A little Short changed

The hotel is generally nice, in good condition, and the spa is nice.

However we left feeling a little short changed. Everything is run with extra costs required, and there was mixed messages given by staff. It was like booking a Ryanair flight… but expensive.

I was told when booking, after calling, that since we were arriving late at night I should be able to transfer our included evening meal to lunch the next day, and that I could use the spa passed checkout time for free.
However when actually arriving, to use the spa after checkout is additional £20 per person. Robe is extra £6. We could not transfer the dinner to lunch. Only unhealthy options available on room service if arriving late.
Some coffees at the breakfast were also extra charge.

The rooms had paper thin insulation and so everything in corridors can be heard in your room. The spa also had a lot not working.

Normally these things not an issue, but given the high cost of the hotel, it felt like the owners are just trying to squeeze every extra penny out of you. The staff are nice, just their hands tied, and it came across as bad customer service compared to other hotels.

For this reason would not highly recommend at all.
Partner
10/10
Exceptional
04 May 2024
Barry Lee
Fantastic
6/10
Pleasant
28 Apr 2024
Amy

Couples spa night

Room and restaurant were lovely, the rest of the hotel was fairly run down. The staff were friendly and service excellent. The spa was busy but it was a Sat, the treatments very good but hot tubs were luke warm
Partner
10/10
Exceptional
25 Apr 2024
RICHARD
Cared for room, plenty of parking, good food options.
Business
10/10
Exceptional
18 Apr 2024
Robert

Great hotel

This hotel is very comfortable and I would recommend it to other travelers. The staff is great as well. Very nice hotel. I will be going back.
Business
10/10
Exceptional
14 Apr 2024
KATHRYN
.
Business_and_leisure Partner
6/10
Pleasant
13 Apr 2024
John

Honest opinion

Lovely Hotel room was nice good location
B’fast not best plastic eggs left out too long
Bacon was tainted other B’fast food just about warm not good for a £19 b’fast
Be aware that if you’re booking a room only it’s £30!extra for each person to use the pool/gym etc would I stay again yes but find somewhere else for b’fast
10/10
Exceptional
12 Apr 2024
David
It’s been a lovely break. A beautiful venue that’s made our short stay so relaxing

Leisure Partner
10/10
Exceptional
25 Mar 2024
Gemma
Lovely service from Ann the staff. Great facilities
Partner
10/10
Exceptional
05 Mar 2024
Miss Carol

I would stay again!

Fantastic, lovely room and the service was exceptional, one of the best gyms I’ve seen on a hotel
Business
10/10
Exceptional
04 Mar 2024
Raj
Great place to stay with your partner!
10/10
Exceptional
16 Feb 2024
Tracy

Lovely stay

Really nice hotel and the outside hot tubs with drinks service made it better! The hotel grounds were lovely too. Very comfortable bed although the room was slightly hot. We were lucky enough to have a balcony so could open the door if it felt too warm. We would definitely stay again
Partner
10/10
Exceptional
02 Feb 2024
Chris
The Spa facilities are great here, I loved my stay and will stay again!
Business Self
10/10
Exceptional
30 Nov 2023
Helen

Exceptional

A fabulous hotel. Exceptional reception / Restaurant staff. They couldn’t do enough for you. Great breakfast something for everyone. Upgraded to executive rooms and wasn’t disappointed. Definitely be back. Beautifully decorated for Christmas.
Friends_and_family Family
8/10
Excellent
27 Oct 2023
David
Thornton Hall is a good quality hotel with well trained and polite staff and good amenities.Also ample parking and good choice at breakfast.
My only issue would be the poor quality of lighting in our bedroom particularly if you want to do some work or apply make up
Leisure Partner
10/10
Exceptional
22 Oct 2023
Lynn
Always a lovely stay. Lovely rooms good food, great facilities and friendly staff. All round fabulous in a great location.
Leisure Friends
10/10
Exceptional
06 Aug 2023
Sheila
We received a lovely warm welcome from the staff who were really helpful with everything we needed. They helped with our bags, told us where everything was and ordered us a taxi etc.. our room was beautiful, clean with a huge comfortable bed. We used the spa which was very clean and I loved the outside hot tubs. We ate in the brasserie and the food was very tasty. Breakfast buffet was lovely too.
Leisure Partner
10/10
Exceptional
30 Jul 2023
Rosemary
The staff were really helpful.
Leisure Family
4/10
Poor
26 Jun 2023
mark
The room next to ours had a group of women, which was more than the people assigned to the room, like 6 or 7. they were listening to loud music and clearly drunk with booze in their room

Twice we complained to reception to get them to calm down and quieten down as a courtesy to us and other guests, however the hotel staff did not get them to do so. long and short we got no sleep and it spoiled our stay
Business Family
6/10
Pleasant
01 May 2023
Martin

Nice but noisy

Great hotel and location but…avoid a room anywhere near one of their function rooms. The walls are thin and no soundproofing. Room was very hot too
Partner
10/10
Exceptional
22 Mar 2023
Jonathan
I stay at Thornton Hall a lot for business and I always find the staff extremely helpful and friendly, the rooms are a good standard and Spa is very good (when I have time)
Business Self
8/10
Excellent
03 Jan 2023
Craig

Lovely Place

Absolutely lovely place this and highly recommended.

If you want treatments, I would advice you to book in advance as there was no space left when we arrived.
Partner
6/10
Pleasant
23 Dec 2022
david

Beautiful Hotel....just don't eat there

Lovely hotel, nice comfy bed. Even had an upgrade which was nice.
The only down point was the food, I ate in The Lounge bar in the evening , wasn't impressed.
Business

Location & surroundings

Thornton Hall Classic
Neston Road, Liverpool, United Kingdom

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Thornton Hall Classic

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