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19 Duke Street

Liverpool · United Kingdom

Duke Street, 19View location

9.2/10Excellent244 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Condition9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About 19 Duke Street

19 Duke Street Boutique Hotel is a characterful Georgian townhouse right in the heart of Liverpool’s lively Ropewalks district — perfectly placed for guests who want to be in the middle of everything.

Step outside and you’re just minutes from Liverpool ONE, the Royal Albert Dock, Bold Street’s famous restaurants, buzzing nightlife, and the city’s iconic music and cultural attractions.

Inside, you’ll find stylish, comfortable rooms with modern amenities, cosy touches and everything you need for a relaxed stay after a day (or night!) exploring. Whether you’re visiting for shopping, football, concerts, business or a weekend away with friends, you couldn’t pick a better base.

Our friendly team are always on hand with a warm Liverpool welcome, local tips and a bit of Scouse hospitality to make you feel right at home. Expect personality, great location and a stay with a proper city vibe — Liverpool style.

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With a stay at 19 Duke Street, you'll be centrally located in Liverpool, steps from Liverpool ONE and within a 10-minute walk of Royal Albert Dock. This hotel is 0.7 mi (1.2 km) from The Beatles Story Museum and 0.8 mi (1.3 km) from Liverpool Pier Head Ferry Terminal.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring espresso makers and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a 24-hour front desk and luggage storage.

Popular amenities

Free WiFi
Concierge
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: GBP 50 per stay

    We have included all charges provided to us by the property.

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: GBP 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Liverpool ONE 0.1 km / 0.1 mi
The Bluecoat 0.3 km / 0.2 mi
Concert Square 0.4 km / 0.3 mi
Royal Albert Dock 0.6 km / 0.3 mi
Liverpool Playhouse 0.6 km / 0.4 mi
Merseyside Maritime Museum 0.6 km / 0.4 mi
Jeffs of Bold Street 0.6 km / 0.4 mi
St John's Beacon 0.6 km / 0.4 mi
FACT 0.6 km / 0.4 mi
Cavern Club 0.7 km / 0.4 mi
Chinatown Gate 0.7 km / 0.4 mi
Royal Court Theatre 0.7 km / 0.4 mi
The Beatles Story Museum 0.8 km / 0.5 mi
Wheel of Liverpool 0.8 km / 0.5 mi
St. George's Hall 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2026
  • Total number of rooms: 25
  • Number of floors (main building): 4
  • Double rooms: 3
  • Junior suites: 6
  • Executive rooms: 10
  • Superior rooms: 6
  • Connecting rooms
  • boutique hotel
  • American Express
  • EC
  • JCB
Show 24 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • 24-hour security
  • Air conditioning in public areas
  • Concierge
  • Electric kettle
  • Towels and bed linen
  • Restaurant: 1
  • LGTBIQ friendly
  • Deposit on arrivalExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about 19 Duke Street

9.2
Excellent
244 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Condition
9.2 /10
Amenities
9.0 /10
75 reviews shown
8/10
Excellent
20 Jul 2026
Gina
The staff were very nice and very welcoming. The room was clean and spacious. Just be aware there is no air conditioning, It was HOT. We were on the ground floor and had to keep the windows open. The room overlooked the neighbors patios and they were noisy. Talking on their phones, and one man was singing at about 2:30am. We would stay again but only in the cooler months when we could keep the windows closed.
Partner
8/10
Excellent
17 Jul 2026
Clare
The property was easy to find. Everything was very clean but the bathroom needed some maintenance. The staff couldn't have been friendlier or more helpful. There's clearly a problem with the heating/water system. In the winter months the room would be perfect. In the heat we've had this summer, it was far too hot.
8/10
Excellent
16 Jul 2026
Mark
A comfortable boutique style hotel in a great location and surprisingly quiet. The staff were great from a warm welcome and through our our stay.
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
Ching
Short walk(10min) to the docks and easy access to the city centre. Good restaurants nearby

Lack of lift so if you have big luggages, it would be a challenge to carry up a few flight of stairs. Room I was staying was at the top floor and unfortunately, it was the heat wave. I didn’t realise there was no air conditioning although fan provided didn’t help. I couldn’t change the room either. So that 2 nights stay wasn’t very pleasant.

As this was a work trip, I think having a desk would be helpful.
Self
10/10
Exceptional
03 Jul 2026
Carrie
Very nice hotel, with a lovely Italian restaurant attached. Within walking distance to the Cavern club,.6 miles to the train station.
Family
10/10
Exceptional
02 Jul 2026
Steven
Wonderful period building literally 3 minutes walk from Albert Dock. Hotel was clean and well equipped and had a real boutique feel. Staff were ama ing and so friendly and helpful. Special mentions to Gill and the Spanish gentleman who was working on the day I checked out. Apologies I have forgotten your name but that’s down to my memory only as he was extremely helpful and friendly. I’ll recall his name as soon as I submit this review! You know who you are mate! Thanks to all for an excellent stay, I’ll be back very soon! If you want a great central place to stay that’s a cut above the chain hotels, look no further.
Self
6/10
Pleasant
26 Jun 2026
L A
Quirky hotel but bedroom far too hot to sleep, although it was a heatwave. The extractors from the restaurant were directly below our windows and very noisy.
The fan in the bedroom was not adequate-an air conditioner would be more efficient.

The staff were very friendly and the room was lovely and clean. Great location.
Partner
10/10
Exceptional
24 Jun 2026
Evelyn
It's located in a really good area. Room was clean, hotel was quiet. I was there for a day, no complaints
Self
4/10
Poor
24 Jun 2026
Jenny
Whilst we appreciate this is a new venture hence the bargain price, I have never stayed in such a hot room in which only 1 window partially opened (which was also filthy) with no fan provided until we asked - staff were helpful but said they didn’t have many fans left…they had to take one from a other room. The room was clean except for the window but the mattress was so soft and unsupportive, the shower kept going on and off and there was quite a bit of snagging needed around the bathroom door and seals.

The location is great and parking reasonably priced nearby with easy access to Liverpool 1, Albert Docks etc. We arrived at 3pm to check in and the room wasn’t ready but we got a free bottle of water whilst we waited.

The most annoying aspect was the £50 holding payment we had to pay out in case of damages - no indication of this upon booking. Needless to say, upon taking my £50 holding payment I was assured I’d get this back 24 hours after my stay…it’s been almost a week and it’s still pending so I called the hotel who said a manager would call me back - after no call back after almost 8 hours I called again. The manager wasn’t available but the staff member claimed they’ve released the payment so it can take up to 11 days!! They said to contact my bank if it’s not showing after then and they couldn’t email evidence of the payment being released. Not very impressed at all! Won’t be going back!
Partner
8/10
Excellent
24 Jun 2026
Colin
Lovely small hotel with a clean, tidy room, friendly and helpful staff, and a great Nespresso machine. Comfortable stay and excellent value.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Alex
Beautifully designed rooms that feel like a premium stay, bathroom was well finished and easy to use (no confusingly arranged shower taps, hot water could easily be controlled to manage temperature, etc), cheerful and helpful staff, and a fantastic price to boot! We didn't make use of the ajoining restaurant for food, but it looked good - perhaps next time! Would definitely stay again.
Business
4/10
Poor
20 Jun 2026
Lea
Beds are bumby ,pillows lumpy ,large gap in middle off double bed.
Hairs on the floor ie blonde im dark haired very Noisy ,
loose toilet seat. & toilet holder which moved everytime you tried to take toilet roll off, shower started spraying out water at 1.15am in the morning
Sticky table,My handbag stuck to it, ripped chair in the room aswell
Room 305
Would i stay again NO
Plus when you get to the hotel you have to pay a £50 deposit for the room thats after you have paid for the room
Partner
8/10
Excellent
19 Jun 2026
Paul
Very nice hotel. Comfy beds.
Partner
10/10
Exceptional
19 Jun 2026
Phyllis
Shop are nearby and the room was clean and staff were good
Friends
10/10
Exceptional
19 Jun 2026
Sue
Beautiful hotel in a central location in Liverpool city centre. Staff are so friendly and welcoming. It was a pleasure to stay here.
Self
10/10
Exceptional
17 Jun 2026
Lucia
Everything was perfect
Partner
10/10
Exceptional
17 Jun 2026
Lewis
Clean and close to everything
Partner
10/10
Exceptional
15 Jun 2026
Chukwuma
Huge welcome from Gill at the reception whom I'd met before when I stayed there. Stayed in a different room that was very clean and comfortable.
Enjoyable stay and everything I needed was provided.
Self
10/10
Exceptional
11 Jun 2026
Susan
Hotel in perfect location for exploring Liverpool, close to docks, shops and numerous places to eat. Hotel is excellent value for money and Raphael, Gill and the team are so friendly and nothing is too much trouble. We would definitely stay again.
Friends
10/10
Exceptional
09 Jun 2026
Naomi
I was really glad that I chose this hotel to stay in last week. The staff were welcoming and friendly. Our room was very comfortable and beautifully decorated. The location of the hotel was great too. I would definitely recommend it, and would be very happy to return.
Family_with_children
10/10
Exceptional
09 Jun 2026
Sandra
I will always check if this is available when I visit Liverpool. Spotless and staff friendly and situated close to shops bars and beautiful restaurants. Highly recommend
Friends_and_family Friends
10/10
Exceptional
03 Jun 2026
Julie
Perfect location for sightseeing and shopping. The staff are extremely friendly and helpful, room and shower room were spotless, will definitely be staying there again
Friends_and_family Family
8/10
Excellent
01 Jun 2026
Eliza
Staff at Duke street are amazing really friendly and helpful. The rooms are a good size , but they can get quite stuffy due to the heat. Unfortunately there is no air conditioning but staff are happy to provide extra fans if needed, but the room can get very hot.

The location is great to get around and a 10-15min walk to the station. I would definitely stay there again.
Self
10/10
Exceptional
30 May 2026
Lola
Absolutely amazing stay! Could not fault one thing. The reception staff were so kind and caring. Comfy bed. City centre location… what more could you ask for!
Will definitely will be making a return :)
Self
10/10
Exceptional
29 May 2026
Nicholas
In the heart of Liverpool near the docks! Staff goes above and beyond! Very friendly and helpful !
Self
10/10
Exceptional
29 May 2026
aaron
Absolutely faultless

Great location
Great facilities
Comfy Bed

I don’t believe the tv is a smart tv but a lot of channels.

Despite it being warmer weather than usual the room was still cool enough. Ground floor.
Partner
10/10
Exceptional
28 May 2026
Charlotte
Great hotel with a great location close to the docks .
The decor was lovely .. the bed was sooo comfy and the staff were all really really nice !
Would recommend and would stay again without a doubt 😊
Partner
8/10
Excellent
25 May 2026
John
The location is fantastic—close to all the main attractions with plenty of nearby parking options. The staff were friendly and welcoming, and we were pleasantly surprised to receive a room upgrade on arrival.
The room itself was spacious with an extremely comfortable bed. The clothes rack and hangers provided more than enough storage for our two‑night stay. Being at the back of the hotel, the room was quite dark as it faced a wall—not a major issue, though we were treated to an early‑morning pigeon cooing on the window ledge!
The rainfall shower was lovely, but the wet‑room style ensuite meant water didn’t drain properly and pooled near the toilet. On our last night we found ourselves pushing water back toward the drain which isn’t quite how you want to spend your time. Storage in the bathroom was also limited; the only place for toiletries was the large windowsill above the toilet, which isn’t ideal for keeping toothbrushes. Towels were small, and one was ripped with holes, as though it had been damaged.
The TV worked fine, though we couldn’t turn off the subtitles—a minor annoyance. Overall, the bed was the highlight: huge and incredibly comfortable. If not for the pigeon alarm clock, I might have had my first proper lie‑in in years
Overall really enjoyed our stay at 19 Duke Street, location and bed alone makes it definitely worth a visit!
Partner
10/10
Exceptional
21 May 2026
Linsey
This is a great little hotel, great location, clean and good value.
Partner
10/10
Exceptional
15 May 2026
Bernadette
Position of hotel is excellent for getting around the city centre.

Clean room, a minor mishap in the en-suite but staff dealt with it quickly when reported.

Overall it was a lovely stay and quiet and I wouldn’t hesitate to stay there again.
Friends_and_family Friends
10/10
Exceptional
08 May 2026
Simon
Lovely boutique hotel close to L1
8/10
Excellent
07 May 2026
Magne
Perfect location. Short walk to all we needed. Steep stairs to our room at the top. Could have had an outlet in the bathroom. Else the room was nice.
Friends_and_family Friends
10/10
Exceptional
03 May 2026
Deborah
Walkable to everything. Quiet, unassuming building. Parking garage near for overnights. Excellent staff
Partner
8/10
Excellent
01 May 2026
Sandra
Good
8/10
Excellent
26 Apr 2026
Louise
Welcoming staff and lovely room, although no spa bath as advertised-would advise check directly with hotel in advance if you specifically want this.
Great location in walking distance of Liverpool One and Albert Dock.
Self
8/10
Excellent
25 Apr 2026
Joanna
Ideally located in the centre of the city, close to shops, restaurants, pubs etc. Rooms are of a decent size (bed was huge!). The room had full amenities ie tea/coffee facilities, TV, hairdryer etc. My only criticism is that the bedroom didn't have a mirror (although there is one in the bathroom). Bathroom was large and clean. Staff were friendly and helpful. Although the hotel doesn't have its own car park, they did recommend a covered car park nearby which was convenient. Overall, I would recommend this hotel to anyone visiting Liverpool. 😊
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Alejandro
Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion.
Self
10/10
Exceptional
20 Apr 2026
Richard
Great location. Lovely rooms and lovely helpful staff. Great price too would definitely stay again
Partner
8/10
Excellent
20 Apr 2026
ANANDHAN
Lovely property- elegantly decorated.
Toiletries limited.
Towels, although clean, were worn.
Partner
10/10
Exceptional
19 Apr 2026
Greg
The stay was perfect for us. Great location, friendly staff, spacious rooms and excellent value. Definitely recommend!
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Christopher
Great hotel, in exactly the right place for Liverpool city centre. Very clean and well thought out. All the staff are excellent, would definitely recommend to everyone.
Partner
10/10
Exceptional
17 Apr 2026
Martin
Great stay, great sleep, great lication
Family
10/10
Exceptional
17 Apr 2026
Gaz
Yrs
10/10
Exceptional
16 Apr 2026
Mathew
Great stay. Hotel was right in the heart of town, our room was at the back, so no noise.
Family
6/10
Pleasant
15 Apr 2026
Paul
I stayed for two nights in a superior room and left feeling disappointed overall.

Positives first: the staff were very friendly and welcoming, the location is excellent for the city centre, and the shower was lovely.

However, several issues affected our stay. The room had no proper curtains, so light came through the blinds, making it hard to sleep. There was also a skylight with a blind that couldn’t be closed due to its height, which made this worse.

The TV had signal problems and eventually only showed half the screen. Furniture was poor—just one chair, and it had three wobbly legs. Storage and layout were not well thought out. There was only one small chest of drawers, which also held the coffee facilities, so there was no proper dressing table. The kettle couldn’t reach the nearest socket, so we had to boil it on the floor.

The mirror setup was inconvenient: a full-length mirror near the entrance had no lighting, and a smaller mirror wasn’t near a socket for drying or styling hair.

Overall, the room did not match the superior standard or the photos advertised. While the staff and location were great, the room itself needs significant improvement.
Partner
10/10
Exceptional
15 Apr 2026
Mark
Lovely room
Partner
10/10
Exceptional
15 Apr 2026
Felicity
Exceptional service, clean room, great location. What more could you want?!
Self
10/10
Exceptional
12 Apr 2026
Colin
Great location near to Liverpool One, Albert Dock and Bold Street. The staff were great, especially Jill and we have booked anther stay in June….yes, it was that good 😊
Partner
10/10
Exceptional
12 Apr 2026
denise
There were
Very central
10/10
Exceptional
12 Apr 2026
Dawn
Perfect stay . Excellent location and staff so friendly .
What a gem of a find - will be back
Partner
10/10
Exceptional
10 Apr 2026
Scott
Fantastic hotel, very spacious rooms and great service. Was very impressed for a new hotel. Have absolutely zero complaints we both loved it
Friends_and_family Friends
10/10
Exceptional
10 Apr 2026
Heidi
Lovely stay, very friendly staff and good location.
Partner
10/10
Exceptional
08 Apr 2026
Carolyn
Great location . Staff friendly and helpful. Room clean and tidy.
Partner
10/10
Exceptional
07 Apr 2026
Leo
Staff are super friendly and helpful can’t fault anything
Partner
8/10
Excellent
06 Apr 2026
Clare
Great place for short stay close to town and ideal for Liverpool One bus station. Reception staff were lovely! Choice of pubs, bars and restaurants close by.
Partner
10/10
Exceptional
06 Apr 2026
Inez
Great location, 3 minutes from bus to London, walking distance to art gallery, museums, and excellent pubs. Super cute decor and excellent staff. Had a great stay.
Partner
10/10
Exceptional
05 Apr 2026
Donald
yes
Friends
8/10
Excellent
03 Apr 2026
Helen
Great location, friendly helpful staff
8/10
Excellent
03 Apr 2026
Alison
The hotel is in an excellent location, within easy reach of hundreds of restaurants and shops. As it had only been open for six weeks, it was clean and new. Beds were very comfortable and the walk-in shower was brilliant. Great tea and coffee-making supplies in the room too. We had a room at the back and it was very quiet. The room was quite small with not much storage space but it was absolutely fine for a short visit. Please note, it has been converted from an old townhouse and there are no lifts, though this wasn't a problem for us.
Partner
10/10
Exceptional
02 Apr 2026
Isla
We only stayed 1 night. Check in very easy and staff extremely nice.
Partner
10/10
Exceptional
02 Apr 2026
Laura
The room was super clean and really beautifully decorated. The staff were lovely and welcoming, and from the service we received, we had no idea it was their opening week! Everything was so well organised and ready to go, and in the heart of Liverpool, it was such an incredible price for what we got.
Friends_and_family Friends
10/10
Exceptional
01 Apr 2026
Mark
Excellent short stay in Liverpool. Great location - friendly welcome.
Friends
10/10
Exceptional
01 Apr 2026
Olivia
Clean room great shower good location
Partner
8/10
Excellent
30 Mar 2026
Stuart
Really clean room, very spacious. Three pack of life was no problem for myself. The TV is huge and nice to have a coffee machine in the room too.

Gill on the till is awesome
Self
10/10
Exceptional
29 Mar 2026
Elaine
Great location..close to everything! staff were super friendly and welcoming..very clean..had everything we needed for a fun time in Liverpool..will be back to try the Italian next door..will definitely book here again!
Partner
10/10
Exceptional
28 Mar 2026
Sarah
Yes 2 minute walk
Partner
10/10
Exceptional
28 Mar 2026
Debbie
Lovely hotel in a great location
Partner
10/10
Exceptional
28 Mar 2026
Leo
Staff lovely handy convient location
10/10
Exceptional
28 Mar 2026
Andy
Yes shops bars restaurants all very close
Partner
10/10
Exceptional
28 Mar 2026
paul
We had the attic room but it was just a few flights of stairs. Nicely decorated room and nice bathroom
Partner
10/10
Exceptional
27 Mar 2026
Daniel
This was a really amazing stay. A pretty central position to the city with good style, amenities and such lovely and friendly staff.
Family
10/10
Exceptional
26 Mar 2026
Leo
Excellent all round
Partner
10/10
Exceptional
26 Mar 2026
Brogan
Perfect location, extremely clean, will definitely be back
Self
10/10
Exceptional
22 Mar 2026
Ruby
Room was immaculate.
Providing a coffee machine and bottles of water
Lady behind the desk was lovely and helped me carry my bags into the room.
Would definetly recommend
Partner
10/10
Exceptional
22 Mar 2026
Oliver
Lovely stag, great staff would highly recommend.
Self

Location & surroundings

19 Duke Street
Duke Street, 19, Liverpool, United Kingdom

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19 Duke Street

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