Name: Lord Street
Address: 27 Lord St, Liverpool, GB

2/10

Poor

22 Jun 2026

David

Central to everything

Self

10/10

Exceptional

19 Jun 2026

Annie

Fantastic apartments! Right next to Liverpool One. 2 mins from James st station. Apartments have everything you need, clean, spacious and very quiet despite being in the city centre. Communication with host excellent! Highly recommend!

Self

6/10

Pleasant

14 Jan 2026

Marie

The hotel itself is very run down and doesn't look like the pictures at all. The bedding, pillows, couch and floors were all dirty. There was a horrible smell that lingered for days. Had to keep the windows open and bought spray and cleaning supplies. However the location was very central and the price was right. That was the selling point

6/10

Pleasant

01 Jan 2026

David

No curtains in the room, blinds were falling down, very noisy and cold, hallway not inviting, had to put a large deposit down, good location but requires updating

Friends_and_family Family

2/10

Poor

08 Dec 2025

Nicola

There property was mouldy, throughout, the sofas were stained and there were general damages throughout .. the pictures shown on Expedia do not reflect the actual state of the property .. I would share photos if able … Expedia state they’re just agents and take no responsibility for the properties they advertise that you book based on their advertising… buyers beware

Leisure Family

4/10

Poor

13 Aug 2025

Verified traveler

Booked a 2 bedroom apartment with 2 beds and a sofa bed with a balcony and got a 1 bedroom apartment with 1 bed and 1 sofa bed and no balcony.
Apartment itself is OK, the surrounding areas are not nice.
Would be OK for stag or hen do if you get the right apartment.

Friends_and_family Family

4/10

Poor

03 Aug 2025

Verified traveler

Not a 2 bedroom apartment

Room sold as a 2 double bedroom apartment plus sofa bed , unfortunately we were given a 1 bed + sofa , so not what we paid for or expected

Friends_and_family Friends

6/10

Pleasant

07 Jun 2025

Ayman

The apartment is good but close to shopping center in mid night a lot of noise from homeless

The bad was not clean some boold

Self

10/10

Exceptional

13 Mar 2025

Leanne

The apartment was nice and in a great location. I picked this apartment because the listing said that it had limited on site parking which is one of the two requirements I was looking for when booking. In the confirmation booking email they said there was no onsite parking and recommended Q Park. So I used the link that was provided and booked through Q park only to discover later on when checking in that there was actually a closer car park. Other than the car parking we had a nice stay and loved the location.

Leisure Family

4/10

Poor

10 Mar 2025

Tom

Poor and overpriced. Had to stay as a match day in the city. Broken furniture. Mouldy walls. Bad smell.

Business Self

6/10

Pleasant

15 Jun 2024

Amy

Great area. The perfect location for everything we planned to do in Liverpool. But the apartment and entry itself was rundown. It was obvious it had been smoked in at some point. We noticed by smell each time we entered the apartment and because there was a cigarette burn in the couch’s arm.

Leisure Family

2/10

Poor

05 Nov 2023

Michael

Do not go there

Very disappointed. We have stayed in other apartments in Liverpool for the same money that have been much better. This apartment was very pokey. Had scratches on the doors, broken lamp shade, shower head did not work. I had to get someone out as the shower tray was bunged up and overflowed. Only one key in the box

Partner

4/10

Poor

04 Sep 2023

Barbara

Just Basic For Its Price

Well located in the centre of Liverpool, however this place is set up to host hen's and bachelor parties so it's just the basics here. Very small, poorly equiped kitchen with furniture about to fall apart. Deposit is required which is not explained properly. The deposit is double the amount if you opt to pay in cash this was not communicated to me at all. If you're travelling looking for a place to prep some meals and a bit of space then this is not for you. Disappointed by the experience here. The accomodation is expensive for what it is.

Friends_and_family Family

10/10

Exceptional

11 Aug 2023

Steve

Superb city centre location, literally a stones throw from Mathew Street. Affordable, tidy and great value for money. Communication very good. This is our second time and will not be our last. Thank you.

Leisure Partner

8/10

Excellent

15 Feb 2023

Hilal

Good

4/10

Poor

31 Dec 2022

Andrew

Belated review due to computer issues...

Booked after reading reviews as seemed promising.
Poor communication and difficult to contact after making booking.
On arrival initial impression was ok but on closer inspection sadly not so good.
Walls marked, kitchen utensils grubby, mismatched glassware and crockery.
The glass furniture was desperately in need of polishing, sofa had undeterminable stains on it.
I made the mistake of pulling back the bed sheet, mattress badly stained ( I opted to sleep on top of the duvet after that ). Bedside lamps in bedrooms had no bulbs in them.
On checkout I contacted the company to address the issues, they did not bother to reply.... says it all really.

Friends_and_family Friends

10/10

Exceptional

19 Sep 2022

Thomas

Excellent apartment. Great location, would definitely recommend & use again, staff at happy days were very helpful

Partner

8/10

Excellent

24 Aug 2022

Kim

A bumpy start but a great location and apartment

There is a lot to love at the Lord street Apartments such as the location - a short walk to the major Train station in Lime Street - it’s in a pedestrian mall and right near the massive Liverpool One shopping precinct. The area is swarming with shops and restaurant so incredibly convenient.
Missed communication through hotels.com with our arrival time hampered our arrival but we managed to contact someone and made our way up to the apartment and collected our key only to open the door to find a crew of painters painting the room. We were asked to come back in 90 minutes - which we did to find a cleaner in the room. We came back an hour later to find very wet floors and a stench in the entire apartment.
This stench got worse and was sourced to the shower cubicle. This stench was so bad that we were gagging. We tried calling about it but got a recorded message. The next day we sent a message - on our return that evening the smell was even worse after another call we managed to get onto someone who advised a plumber would attend the next day and fix it.
So in all two of the nights there were horrendous with this disgusting smell.

Once fixed we could actually use the bathroom.

Overall the facilities are terrific with plenty of room, a huge fridge etc. some things were missing from the kitchen but we got by.

The cleanliness of the floors needs to be looked at and a broom provided. The apartment was perfectly quiet and we didn’t see or hear anything.

Partner

10/10

Exceptional

20 Aug 2022

Steve

Great alternative to a hotel. The property is about 2 minutes walk from Mathew Street so very central to all amenities. If you're looking for a central location in the beating heart of the city, this is the place for you. A bit noisy at night but above street level so not that bad. Highly recommended.

Leisure Partner

10/10

Exceptional

01 Aug 2022

Gerda

The Lord St hotel, on Lord street was an excellent place to stay. It was clean and fresh. Seemed to have been freshly decorated. It was an apt, so therefore no lobby as in a hotel. But the communication through Whatsapp was efficient. The key was in the lockbox as promised. The code to enter the main door worked flawlessly. The one drawback if any, was, it was a bit noisy. But not enough to take away from the experience.

Leisure Family