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Lovely room very clean close to all amenities
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9.2/10Excellent304 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.0/10 9.0
Amenities8.8/10 8.8
See all ratings- Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About 62 Castle Street
Centrally located in Liverpool, 62 Castle Street Hotel offers 20 comfortable guestrooms featuring Select Comfort beds, minibars, complimentary Wi-Fi, and digital programming. Enjoy cooked-to-order breakfast available for a fee (7:00 AM - 10:00 AM).
The hotel is just steps from Liverpool ONE shopping center and an 8-minute walk from the Royal Albert Dock. Nearby attractions include the Cavern Club (0. 2 km) and Liverpool Pier Head Ferry Terminal (0. 6 km). Bathrobes and hair dryers are provided in each bathroom.
The front desk operates on limited hours.
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With a stay at 62 Castle Street, you'll be centrally located in Liverpool, steps from Liverpool ONE and 8 minutes by foot from Royal Albert Dock. This hotel is 2.6 mi (4.2 km) from Anfield Stadium and 15.1 mi (24.3 km) from Cheshire Oaks Designer Outlet.
Make yourself at home in one of the 20 guestrooms featuring minibars. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and bathrobes.
Featured amenities include a 24-hour front desk and an elevator.
Popular amenities
Dining services
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
9:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 48 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 100 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- Only registered guests are allowed in the guestrooms.
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Special Instructions
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately GBP 12 to 12 for adults, and GBP 5 to 8 for children
- Early check-in fee: GBP 20.00 (subject to availability)
- Late check-in fee for check-in between 9:00 PM and 11:30 PM
- Late check-out fee: GBP 20.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Liverpool ONE
0.1 km / 0.1 mi
Liverpool Town Hall
0.2 km / 0.1 mi
Cavern Club
0.2 km / 0.1 mi
Chavasse Park
0.5 km / 0.3 mi
Museum of Liverpool
0.5 km / 0.3 mi
Royal Court Theatre
0.5 km / 0.3 mi
Pier Head and the Three Graces
0.5 km / 0.3 mi
Port of Liverpool Building
0.5 km / 0.3 mi
Cunard Building
0.5 km / 0.3 mi
Liverpool Playhouse
0.6 km / 0.4 mi
Royal Liver Building
0.6 km / 0.4 mi
St John's Beacon
0.6 km / 0.4 mi
Liverpool Pier Head Ferry Terminal
0.6 km / 0.4 mi
Royal Albert Dock
0.7 km / 0.4 mi
Merseyside Maritime Museum
0.7 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1868
- Year of most recent renovation: 2006
- Total number of rooms: 20
- Number of floors (main building): 3
- Suites: 20
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- 24-hour reception
- Check-in hour
Show 13 more facilities & services
- Check-out hour
- Room service
- Laundry service
- Air conditioning in public areas
- Lift access
- Newspaper stand
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Air conditioning in Restaurant
- Conference room
- Breakfast
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE GRAND WITH VIEWSSUITE • GRAND WITH VIEWSSUI.GD-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability62 Castle Street
SUITE GRAND WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GD-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about 62 Castle Street
100
reviews shown
Jill
W had a lovely stay in this well located hotel. The room was amazing and the staff extremely helpful. They are renovating the 1st floor, which was a bit noisy early one morning, but we spoke to reception and the ensured this did not happen the second night.
Kirsty
Quick and easy check in, communication prior to arrival was great and staff really helpful. Rooms are cleaned and maintained to good standard, ideal location close to all amenities
Shane
Everything was excellent expect for what seems common among other guest reviews, the rooms are a little worn. Scuffs on walls, aging furniture, light fixtures kind of wonky. Other than that it was a great experience, great location and with ultra friendly staff.
Simon
Great location, great value for money
Charles
This hotel is a gem! right in the middle of great restaurants, 1 block from the Cavern Club and music, Lovely views and amazing rooms, helpful staff - this has it all.
Martin
A really lovely hotel, right in the middle of some amazing restaurants.
Catherine
The location of this hotel is perfect? For everything that you might want to do on a short trip, from shopping to clubbing to sightseeing tours you are literally a few minutes walk from everywhere. And the staff are extremely friendly and helpful, I was welcomed by a wonderful lady on the reception call Sam who gave me so much information about the hotel and location attractions. I would definitely recommend this hotel 10 out of 10 and the junior suite looked just like the website very stylish!!!
Jill
Great hotel, very friendly staff
Helen
Lovely room staff lovely shops bars nearby - great that get room service but breakfast not great burnt dont know if it was at the end of breakfast time.
Virginia
Brilliant hotel - fab breakfast & close to everywhere . Will definitely stay again & recommend to friends .
stephen
Perfect location . Lovely stay . Lovely staff and mini bar in the room well stocked
Alice
Room was clean, very spacious room and bathroom. The cooked Breakfast was ok but sausages weren't nice. Great location from James Street station. Lots of places to eat and shop nearby
Wendy
Room, poor lighting, dirty mirror,bed base too big for mattress, my husband gashed his leg drew blood needed dressing.
Breakfast was very dry and over cooked, seemed warmed up.
Would not stay again
Breakfast was very dry and over cooked, seemed warmed up.
Would not stay again
jim
Very well located close to parking, shops, bars, cafes and all major attractions.
I booked the 'Junior Suite', it was spacious, well equipped and clean
I booked the 'Junior Suite', it was spacious, well equipped and clean
Lynne
Very close to everything, Albert dock and Liverpool one all within minutes
Mike
Top place very central
Paul
Huge room, comfortable bed, nice bathroom and friendly staff.
Chris
Awesome hotel
Simon
Lovely hotel and good location. Room was a bit tired. Staff lovely.
David
Everything was good from the reception staff to the room being nice and ckean
Robert
Good location. Felt a bit cramped in the bar reception area. Rooms are ok but could be a bit more modern.
Lara
Everything was fantastic. Staff were friendly and helpful. Room was clean, very spacious and had everything we needed. Location was perfect for anything you would want while you were on a short break in Liverpool.
will
Room was huge and very clean. Nice to have a seating area and plenty of space. Staff in the desk were friendly and helpful overall a lovely stay. Would definitely book again.
Darren
Fab staff, really welcoming
Joyer
The hotel location is perfect, the rooms are well maintained and the bed is comfortable.
David
It was a lovely room / suite ... Very clean and great facilities however no plugs by the bed.
Sally
Excellent location. Spacious rooms. Staff very friendly. Provided hairdryer, terrible. Rang before visit to ask if there was shampoo & conditioner, told yes to both but actually was only conditioner so had to go out and buy. Had to request 2nd bathrobe, no facility to call to reception
John
Great little find in Liverpool
Perfect position & gorgeous rooms ❣️
Perfect position & gorgeous rooms ❣️
Susan
Didn’t have breakfast but room perfect!
Lisa
The room was clean and tidy
Karen
The room was huge and nicely decorated and clean
Billy
What a top quality hotel! Comfort, surroundings, staff excellent
Anne-Marie
This hotel is in a great location in the heart of the city, perfect for sightseeing and surrounded by restaurants. The staff were lovely and very helpful. The room was comfortable but it was dark, even during the day. The lighting was more atmospheric than functional and a brighter option would be welcome then guests could choose. I think the lack of light contributed to some dusty corners being missed when cleaning, although this was surface level only and the room was essentially clean and the bathroom very clean. The room was very hot during the night with no heating control in the room, we couldn’t open the windows because of the noise people in the army hours then bin lorries, street cleaning and deliveries from around 5am.
The bar was well appointed and well stocked. The reduced charge parking was very welcome, it was easy to park outside to unload luggage before going to the car park a short distance away. It was excellent value for money.
The bar was well appointed and well stocked. The reduced charge parking was very welcome, it was easy to park outside to unload luggage before going to the car park a short distance away. It was excellent value for money.
Gaynor
Large room. Very quiet too
Tracy
Check in went well until we found someone in our room ( luckily not in a compromising position). The had been given the incorrect room. They then had to pack up and go to their correct room, whilst we had to wait for the room to be checked for us to use. We had to ask for a coffee while we waited, nothing was offered. The room was large and clean. Water bottles a nice touch, however this was only on arrival and not replaced each day.
The suite had 2 steps to the door, then another 2 steps down from the bed area to the sofa area and 2 more steps in the bathroom. This was a little hazardous for overnight bathroom visits. A small light to highlight the steps would be helpful. The room had a dark decor, however the lighting switching only allowed for all on or all off. There was no option for just the bedside lamps. In the bathroom the sink was low, there was no additional light around the mirror making shaving difficult. The showerhead was low and fixed, unable to stand underneath. However the only way to turn on the shower was a red lever valve above the shower head. The water to the shower did not get quite hot enough. The towels were lovely and large, something not often found. They were necessarily changed each day , however the coffee etc and mugs were not.
The hotel has a bar but please note it closes at 9pm. We found this out after coming back for a 9.30pm nightcap and being unable to get one. We were not aware of such early closing.
The suite had 2 steps to the door, then another 2 steps down from the bed area to the sofa area and 2 more steps in the bathroom. This was a little hazardous for overnight bathroom visits. A small light to highlight the steps would be helpful. The room had a dark decor, however the lighting switching only allowed for all on or all off. There was no option for just the bedside lamps. In the bathroom the sink was low, there was no additional light around the mirror making shaving difficult. The showerhead was low and fixed, unable to stand underneath. However the only way to turn on the shower was a red lever valve above the shower head. The water to the shower did not get quite hot enough. The towels were lovely and large, something not often found. They were necessarily changed each day , however the coffee etc and mugs were not.
The hotel has a bar but please note it closes at 9pm. We found this out after coming back for a 9.30pm nightcap and being unable to get one. We were not aware of such early closing.
JANET
Fabulous junior suite, great staff, lovely bar
Victoria
Lovely large room clean and very comfy. Reception staff was lovely very welcoming! Breakfast served to room was such a treat!
tia
could not fault this property , was a gorgeous stay
Jane
Little gem in centre of the city
Great position in central Liverpool, lovely staff and rooms were gorgeous. Great value minibar & great value breakfast that you can have served in your room at no extra fee.Would definitely stay again.
carol
Staff was very helpful and the room was very nice and clean
Emma
Nice property, a little tired around the edges, area around has become very dirty
Paul
I got an excellent midweek & last minute price I suspect. Hotel room & location, as well as the friendly welcome was over & above for the price.
Verified traveler
Excellent hotel
Lovely rooms would recommend
Farhat
Not a lot of tea, coffee and milk in the room, had to keep asking for more. The steps in the room cause inconvenience. Brilliant location, great staff, spacious airy rooms, very clean.
James
Superb standard of rooms with fantastic sumptuous decor. A gem in the city right on a road with all of the coolest restaurants too..staff top notch, friendly and helpful. Cannot fault this hotel and we will be back.
Kirsfg
Last minute booking, and was very pleased location perfect for getting around, rooms are spacious and decorated to a high standard, staff were all really friendly and helpful will definitely return
Ashley
I booked to stay at 62 Castle Street because of its location and such reasonable rate along with having some good reviews.
It states on Expedia that parking is £9 for 24 hours but I didn’t receive any communication from the hotel prior to arrival with a location of this car park (this message came through on Expedia after we had checked out) so after finding somewhere to park temporarily I was given directions to the car park by the hotel. The car park is around a 10 minute walk from the hotel so not very convenient.
When we finally arrive back to the hotel to check in which by the way is the longest check in to a hotel in the UK I’ve ever known - they need to see the driving license of anyone staying in the room and take a £100 deposit for the room. But the lady that was on reception was very pleasant so made for a better experience!
We booked a suite and although the room is very spacious it wasn’t very clean - lots of dust around windows ledges, on shelving and any up high areas.
The air con didn’t work at all and the room was very hot when we arrived.
The sofa is so uncomfortable you wouldn’t be able to spend time relaxing on it.
The loud music from the place next door will keep you up until the early hours of the morning and when we woke up in the morning after a long day and evening we found there was no hot water at all to be able to take a shower or bath and as we had booked to stay in Liverpool due to our plans on that day this was very upsetting. Avoid.
It states on Expedia that parking is £9 for 24 hours but I didn’t receive any communication from the hotel prior to arrival with a location of this car park (this message came through on Expedia after we had checked out) so after finding somewhere to park temporarily I was given directions to the car park by the hotel. The car park is around a 10 minute walk from the hotel so not very convenient.
When we finally arrive back to the hotel to check in which by the way is the longest check in to a hotel in the UK I’ve ever known - they need to see the driving license of anyone staying in the room and take a £100 deposit for the room. But the lady that was on reception was very pleasant so made for a better experience!
We booked a suite and although the room is very spacious it wasn’t very clean - lots of dust around windows ledges, on shelving and any up high areas.
The air con didn’t work at all and the room was very hot when we arrived.
The sofa is so uncomfortable you wouldn’t be able to spend time relaxing on it.
The loud music from the place next door will keep you up until the early hours of the morning and when we woke up in the morning after a long day and evening we found there was no hot water at all to be able to take a shower or bath and as we had booked to stay in Liverpool due to our plans on that day this was very upsetting. Avoid.
Russell
A wonderful hotel in a central, walkable location in Liverpool. Very pleasant and helpful staff and beautiful room. We would definitely stay here again.
Gary
Short 2 day stay on way back from holiday .
Really good place next to caffes restaurants, easy walk into town, really close to beatles, cabin clubs great .
Gareth
32 Castle St hotel
Nice room with option of mini bar drinks which were reasonably priced. Nice and quiet and lift available for upper floors.
Verified traveler
Great hotel
The hotel overall was lovely and the room was really spacious.
The only down point was the noise from the bar below and the crashing of bottles being emptied in the alley behind.
The staff were really friendly and the hotel was in walking distance to the shopping area and Royal Albert Docks.
The only down point was the noise from the bar below and the crashing of bottles being emptied in the alley behind.
The staff were really friendly and the hotel was in walking distance to the shopping area and Royal Albert Docks.
Verified traveler
Brilliant location, parking offer and breakfast to the room. Excellent value.
Alex
Ideal place to stay, we were attending a wedding at the Town Hall, great for dining, dined at San Carlo which was excellent. Parked at recommended Moorlands NCP, quite a walk to the hotel but good special parking rate of £9 per day. The cooked breakfasts were excellent but they got our second day breakfast wrong and could not arrange a replacement Continental Breakfast due to the ovens having been turned off! Couldn't even supply fruit and yoghurt without a 45 minute delay which we couldn't wait for. I will have to wait until after we leave to confirm a refund.
Note there is no property safe in the room.
All in all a very convenient stay.
Note there is no property safe in the room.
All in all a very convenient stay.
Craig
Really good stay
Made to feel very welcome
Nothing was any trouble to them
Great staff
Made to feel very welcome
Nothing was any trouble to them
Great staff
Angela
Fantastic place!
Love this place, my home from home in Liverpool!! I cannot fault this place, staff are lovely, great nights sleep and close to everything!!
I’ll be back! 😊
I’ll be back! 😊
Verified traveler
Great stay
Great one night stay. The room was amazing, ease of check in and check out, perfect location for what we wanted, loved that check out was 11am, not 10am like some, friendly staff. Would 100% come back
David
Lovers hotel
Kieron
A combined business/ family stay. A junior suite for three people, only two towels, two glasses and two mugs. This was remedied on request, but the same happened again when housekeeping visited, while NOT cleaning the room. Also, it clearly states that there would be bathrobes in the room, this was not the case. Upon request, I was told that if there were any available they would bring them up… there were none. I received a text message to this effect, the same text also told me to ask housekeeping the following day, something I could not do as I had to leave the hotel at 6.30 in the morning. The cover on the air con unit was hanging off ( the tape used to hold it in place had given up) the table tops and window sills were covered in dust.
On a plus note, the gentleman at reception was pleasant.
On a plus note, the gentleman at reception was pleasant.
Sion
Great place.
Very comfortable room and very friendly staff. Central, but too noisy, location.
Arfon
Perfect hotel for our night in Liverpool
Had a fantastic 1 night stay in one of the suites. Staff were polite and courteous on check-in (as they also were at checkout), room was clean and tidy with ample space. Location is perfectly positioned for all the amenities of the city centre. Would highly recommended and would happily stay here again. Thank you
Peter
Beautiful
Beautiful room, very clean comfortable and modern. Will stay again..
Susan
Fab fab fab!!
Lovely hotel. Arrived before check in was open and was able to leave luggage securely. Check in was efficiant. Room was amazing. Lovely and big, clean and modern. Loved the light up mirror, was great for getting ready and doing my makeup.
Didnt usevthe bar,but that looked really nice and cozy. Will definitely be staying again
Didnt usevthe bar,but that looked really nice and cozy. Will definitely be staying again
Paul
Newyear party
Very comfortable room heating was good first night then was off when in the room very well poisoned for restants and 4 mins walk to cavern safe hotel to stay
Antony
Brilliant hotel
We had a fantastic two night stay here, for the second time.
The location is unbelievable. Minutes rom Liverpool One, Cavern Quarter and anything else you can think of.
Despite this, it felt quiet around the hotel and no noise in the evenings.
The staff were friendly and the rooms are spacious, clean and warm!
Think this will be our go to whenever we're in Liverpool.
The location is unbelievable. Minutes rom Liverpool One, Cavern Quarter and anything else you can think of.
Despite this, it felt quiet around the hotel and no noise in the evenings.
The staff were friendly and the rooms are spacious, clean and warm!
Think this will be our go to whenever we're in Liverpool.
RöHäN
Slow check in. Very central. Couldn’t find heating control in room. Nicely decorated.reception area / desk area cramped & nowhere sit & wait. Very friendly staff.
Nicolas
It’s a boutique hotel and the appearance has got exactly that in mind. It’s a shame that the bar doesn’t seem very popular because it’s very nice. The suite itself was nice but lacked some of the amenities you can expect from hotels these days, like power sockets on either side of the bed. There was a table and chairs tucked in the corner with no lighting, which the area of the room could benefit from. I know I’m being very harsh criticising but these things do matter because people won’t be using the room like they would love to. Don’t get me wrong I had a lovely stay and the staff were also really friendly and helpful. Car park discount is an added bonus in a city that is very restrictive and expensive when it comes to parking.
Verified traveler
Superb hotel
Location is fantastic, right in the centre by Liverpool One and a short walk to the docks.
The staff were all lovely and friendly.
We staying in room 301 a junior suite. Really spacious room and bathroom. I'm guessing the bed was a super king, very comfy. Kettle with proper sized cups, so you can have a decent brew.
We travelled in November and there was no shortage of heating in the room.
Would definitely stay here again.
The staff were all lovely and friendly.
We staying in room 301 a junior suite. Really spacious room and bathroom. I'm guessing the bed was a super king, very comfy. Kettle with proper sized cups, so you can have a decent brew.
We travelled in November and there was no shortage of heating in the room.
Would definitely stay here again.
Alan
Lovely and quiet. Overall a great experience.
J
Lovely hotel and very friendly staff, our room was fab and very spacious. The only things that prevented an overall 5 rating were not having bedside powerpoints and the room could really do with blackout blinds as even with curtains drawn and lights off the room wasn't dark. Otherwise, had a great stay and would recommend.
C
Central
This hotel so central and it was worth every penny. The staff could not do enough for you.
Zachary
Beautiful property, highly recommend for a stay. Will be back for sure.
Mandy
Excellent
Thw hoel room was excellent, spacious and comfortable.
Verified traveler
perfect stay!
perfect hotel and perfect location. stayed a couple of times with the mrs and will definitely be back!
Derek
It was unique!
Black decor made the the place dark.
The fire escape was not safe.
The room was large as was the ensuite.
Black decor made the the place dark.
The fire escape was not safe.
The room was large as was the ensuite.
James
Lovely large room. Friendly staff, ideal location,Comfy bed. Didn’t like the smell of the air freshener being pumped around the hotel it was overpowering, had to put pillows at bottom of door to keep the smell out.
Leia
Great location with large, comfortable rooms.
Nathan
Good location, large focus on providing ID for all guests could have been a problem as it is not normally a requirement for uk citizens in the uk and even covers children who may not have photo id
Donna
Overall a lovely hotel. However, requires air-conditioning as didnt sleep at all with the hotel and room being so hot (despite a fan on consistently and windows open).
Also took almost an hour to check in, due to key catd not working and us having to go back to reception to sort 3 times
Also took almost an hour to check in, due to key catd not working and us having to go back to reception to sort 3 times
Patrick
Very hot, no AC! Had to open windows to cool down the room which made it impossible to sleep with noise on the street all night. Front desk could make no decisions unti manager came in on monday... maybe??? Checked out after one miserable sleepless night.
Maria
The reception area was great to work with. We arrived early and they were helpful with our luggage and things to do around town!
Chris
Room was huge!! Great value for the location and the room size.
kevin
.
Verified traveler
Nice place, great service!
This is a very nice hotel in a great location if you like it busy. The bed was excellent! There is plenty of nightlife and good places to eat, easy walk to the waterfront. Wish we could have stayed longer than a single night.
Stewart
Brilliant hotel
Stayed for my wife’s birthday, room was absolutely stunning and very near to mathew street which was a bonus , brilliant deal on cocktails in the hotel bar 2 for 1 and Levi who made them for us was so helpful, good discount on car park as well, will definitely stay here again in the future 🙂
Dianne
A stylish boutique hotel. Good size bedrooms. Only downside was the noise. There was a bottle bank outside our room which was used regularly until the early hours. Also street noise. Otherwise lovely hotel good location for Albert Docks and restaurants etc
Brenda
Comfy bed
We were having a night in Liverpool and this hotel caught our eye because it was a good price for a suite. Not disappointed. Room was large with a huge very comfy bed. Lovely bathroom with bath . Bathrobes supplied. Would recommend and will stay again . Staff were extremely friendly . Forgot to say it’s very central
Robert
I was surprised that the hotel did not have AC in the rooms However, we were there when the weather was cool and the room was comfortable. The large fan also kept the air moving.
Jennifer
I stayed in the Grand Suite. The bathroom sink was a let down as not a nice big one like in the pictures. It was a standard small sink, so you’d expect all the nice touches for a £400 room for two nights. Bath filled with shower water and glass panel leaked on to the floor. Again not things you’d expect to come across for a Suite. Charged late check out of £25 for 10 mins, due to not being able to find my back card, staff stood at the door whilst we checked room and staff didn’t even discuss this with me on the day.
Michael
Darts night stay
Staff were fantastic, location fantastic, hotel, room & bed were brilliant. Prices in hotel we were very surprised how reasonable or will i say cheap for a hotel. Definitely booking here again our go to place now in Liverpool
Verified traveler
Perfect
Beautiful boutique hotel in the city centre, great location and gorgeous bedrooms. All staff who were working during our stay were fantastic, rose petals and Prosecco to mark our anniversary was a lovely touch. Highly recommend.
Perfect location and walking distance to of the main areas of the city.
Perfect location and walking distance to of the main areas of the city.
Verified traveler
Perfect
Beautiful boutique hotel in the city centre, great location and gorgeous bedrooms. All staff who were working during our stay were fantastic, rose petals and Prosecco to mark our anniversary was a lovely touch. Highly recommend.
Jeffrey
If You Want to Party, a Top Spot
The hotel is a bit tired. Think Chelsea Hotel without the history and celebrity. Carpet fresh aromas in excess, no tissues allowed, not heat control (open the window if it's too warm) all are a bit surprising.
That said, the location is fabulous if you are a person who likes to party or wants to be in the thick of the club and weekend restaurant scene.
Staff was friendly, for sure.
That said, the location is fabulous if you are a person who likes to party or wants to be in the thick of the club and weekend restaurant scene.
Staff was friendly, for sure.
Carole
Will definitely stay again, friendly staff, great location, spacious suite with a very comfortable bed, all round a great stay.
Neil
Deposit.
Im slightly concerned at the length of time it takes to return a deposit and that, for the third time in a row, ill have to chase them again. If i do, ill stop staying there.
Nice rooms, alright staff. Not worth the hassle.
Nice rooms, alright staff. Not worth the hassle.
Stuart
Great value for money ⭐️ ⭐️⭐️⭐️⭐️
Room clean and very spacious but could do with more lighting as you need curtains closed due to proximity of hotel on other side of road. Some sort of lightweight under curtains would help to avoid being seen but allowing main curtains to be left open. Breakfast delivered to room was a bonus and good value for money £9 each.
Bath and shower both very good, we were on 2nd floor but didn’t hear any noise from above or below. Mini bar was a bit pricey so didn’t use it.
I would definitely stay here again great value for money compared to other more expensive hotels in the city.
Bath and shower both very good, we were on 2nd floor but didn’t hear any noise from above or below. Mini bar was a bit pricey so didn’t use it.
I would definitely stay here again great value for money compared to other more expensive hotels in the city.
Wayne
Stunning
62 Castle Street is a gorgeous hotel. The lobby and room where both stylish and very well looked after. I will be booking again to stay there. 5 Stars
Craig
Property is stunning. We had room 302 which was beautiful and huge! Staff were friendly and very welcoming.
Would definitely recommend and look forward to staying here again
Would definitely recommend and look forward to staying here again
Brandon
Great place to stay, everyone was very welcoming.
Kate
We loved it, room was huge and was in the perfect location, walking distance to everything
Location & surroundings
62 Castle Street
62 Castle St, Liverpool, United Kingdom
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62 Castle Street
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