Name: The Dixie Dean Hotel
Address: 57 59 Victoria Street, Liverpool, L1 6DG, GB

10/10

Exceptional

21 Jul 2026

Leanne

Fantastic hotel to stay in. Very quirky and the staff were very knowledgeable and polite. They are a credit to the hotel. The location was perfect as it was very central and very close to the Railway station. We would definitely be back again.

Partner

8/10

Excellent

14 Jul 2026

Mark

Historic city centre building. Nice large rooms with ornate decoration. Aircon which was really appreciated during the heat wave. Large period ground floor area with bar.
No restaurant facilities but did do breakfast (couldn't take advantage as started too late for me). Carpark close by.

10/10

Exceptional

10 Jul 2026

Andy

Lovely hotel vibe and decor, all the staff are extremely friendly, welcoming and helpful. Nothing is too much to ask for.

Great location for restaurant, travel connections.

Self

10/10

Exceptional

07 Jul 2026

Samantha

Welcoming friendly staff fabulous breakfast

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Jason

Last minute booking as other hotel was cancelled. Perfect room for large groups. Clean, good staff and good location. Breakfast was decent.

Friends

4/10

Poor

01 Jul 2026

Hayley

Very basic room despite staying in a ‘luxury suite’. You can tell it’s a hotel for stag/hen dos by the rooms. Needs lots of work doing, carpets stained, holes in floor, unpleasant smell in room on arrival and throughout stay. The smell of the room put me off the hotel altogether, damp mouldy and fusty. The room key failed on us 4 times but staff at reception friendly and helpful. Breakfast set up was nice. Based on the negatives, I wouldn’t recommend or stay here again

Partner

8/10

Excellent

29 Jun 2026

Carl

Bathroom looked very tired, wasn’t amazingly clean and there wasn’t any shower gel in the dispenser.

Business

10/10

Exceptional

28 Jun 2026

Sandra

Lovely hotel staff were great very helpful and polite. Breakfast was good. Will definitely be back 😀

Partner

8/10

Excellent

23 Jun 2026

Carl

Fantastic old building with really big rooms.

Business

8/10

Excellent

19 Jun 2026

Jean

Really good breakfast
Nice staff and clean rooms
Needs updating

Friends_and_family Friends

6/10

Pleasant

18 Jun 2026

Megan

Unique decor and quite an experience. The shower and soaking tub combo without a shower curtain was interesting; the showerhead was not actually secured to the ceiling, and the water never did get warmer than lukewarm. The carpets could sure use a good cleaning; felt like it was best to just keep socks on to walk around. The air conditioning was nice. They also secured our luggage since we arrived too early for check in. It was fine for a single night, but not sure that I’d stay there again.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Natalie

We loved this hotel, would definitely stay again. Perfect for a night out and shopping.
Breakfast was good!
I feel it is need of some tlc as rooms were a little tired and bathroom was smelling, it wasn’t a 5 star standard!

Family_with_children

8/10

Excellent

14 Jun 2026

Karl

Very quirky hotel in a great location to explore Liverpool

Partner

8/10

Excellent

09 Jun 2026

Megan

Very happy with our stay at the Dixie dean , unfortunately the jetted tub in the bathroom did not work.

Partner

10/10

Exceptional

07 Jun 2026

Debbie

Lady at reception was amazing,very pleasant & helpful , couldn't do enough for us..... lovely comfortable room & clean, comfortable temperature, amazing breakfast,my party of 6 really enjoyed our stay,& would definitely return

Friends

10/10

Exceptional

31 May 2026

Niall

Rooms very clean and roomy, breakfast lovely and staff friendly

10/10

Exceptional

28 May 2026

Scott

This is a quirky little hotel with a mix of exposed brickwork and plush velvety wall coverings combined. The staff were very helpful and pointed out good places to visit in the area. The bar is very reasonably priced also. Breakfast was a nice buffet with a mix or cooked, cereal, toast and some pastries. I had booked a double room but was upgraded to a room with six beds in it! Lots of space but didn’t really see a need to be upgraded to so many beds. Room was nicely decorated and the spa bath was nice to soak in, plenty of space in it as well. Although the hotel, including rooms, is clean, it is not perfectly clean as in there is a bit of dust here and there. If you are after spotless then maybe not the place for you. But for a fairly budget hotel, with clean enough rooms, clean bedding and towels, I would definitely come again. Ours was the red room on floor one son with six beds, great for a family to be all in one room together

Partner

2/10

Poor

17 May 2026

Harry

Rundown and dirty room.

Also, you have to pay an extra tax to stay in this hotel, so yeah, you have to pay extra for a rundown dirty room, no thanks.

Self

6/10

Pleasant

12 May 2026

Lorena

The bathroom was not comfortable the shower water has no pressure and has a mirror that gets wet and the water was not warm enough. Carpets were dirty and need a replacement. The bed was ok a bit hard but fine. In overall was an ok stay. Area was good walking distance to everywhere

10/10

Exceptional

11 May 2026

Michael

Never an issue, staff are always fantastic, comfy as always, great location, atmosphere and fresh breakfasts. Not the first stay nor will it be the last. From the 5 lads who were not allowed a key to their room and escorted when we dropped in throughout the night
Thanks again see you soon

Friends_and_family Friends

4/10

Poor

10 May 2026

Siobhan

Tired old rooms & not very clean . Old loose cigarette on bathroom sink , dirty mugs & glasses . Hole in middle if bathroom flooring , rough on bare feet . Frayed towels . No decent lighting or mirror area for applying makeup & Hair styling. Very large room thus took a good while to heat up .

Partner

8/10

Excellent

01 May 2026

Paula

There was a good choice for breakfast however the hot food could do with being a bit hotter.

Partner

6/10

Pleasant

26 Apr 2026

Pablo

The hotel needs some refurbish. Our room was very weathered. Not the best and quite expensive for what it is. Great location and friendly staff.

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

David

Comfy clean rooms, with plenty of space. Breakfast was great and the all the staff very friendly and helpful.

Friends_and_family Friends

2/10

Poor

12 Apr 2026

Philip

Don’t usually write reviews but feel the need to warn people of this property. Stayed in the Cave for 8 room with 3 friends, in town for the football match. Paid £500 per night for the stay in the Cave for 8 room, based on the pictures on Expedia which showed 4 individual hot tubs, and one big room with 4 beds. The room we had is not the one in the pictures, we had one big hot tub rather than 4 individual ones - so room lay out was completely different. 1 bathroom (with both toilet and showers in) between up to 8 guests - had no ventilation at all. Presumably what was the mechanical ventilation stopped working because rusted away. No ventilation in the room by the hot tub either. Caulk in the bathroom cracked apart, paint peeling off the walls - honestly the room is in a shocking state. If you bought a house in this condition - you would be saying you needed to go back to brick, the finishes are that poor. 4 guests booked - 3 towels in the room, all of which are the small ones and feel about 15 or 20 years old. Ones you would expect to find if you were staying in a student house. They’ve got these stupid fridges with the monster logo on the front implanted into the wall, where the light is permanently on and fans making noise all night, and they obviously have 2 exit signs in the room that stays lit all night as well. This room looks like it was designed and built by a 16 year old with no prior building experience, but given the damp & light may be good for photosynthesis

Friends

10/10

Exceptional

02 Apr 2026

Brian

The breakfast was good and room was massive

Family

10/10

Exceptional

26 Mar 2026

Rita

Thank you, loved my stay in lovely Liverpool. Can’t wait to return

10/10

Exceptional

15 Mar 2026

Amy

Perfect stay definitely stay again

Partner

10/10

Exceptional

22 Feb 2026

VALERIE

central location, clean and big room, breakfast was first class, no complaints at all.

Friends_and_family Family

8/10

Excellent

19 Feb 2026

chris

Room was a nice size, kids loved the bath

Friends_and_family Family

6/10

Pleasant

05 Feb 2026

Emma

When we got there the receptionist programmed the wrong room into our key so we accidentally went into an occupied room. We then had to change rooms as the first room we were booked into was cold and damp. The 2nd room was better but did have a lot of mould the walls around the windows. Otherwise it was a nice place to stay and the breakfast was good

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Alvin

The staff was great even got an early check in great hotel great location all staff very friendly and helpful 3rd stay and will be back

Leisure Family

6/10

Pleasant

06 Jan 2026

redila

we were upgraded to a bigger room in the basement with hot tub . it was enormous but the problem is we cannot sleep because of the exit light sign in the bedroom and the fridge they were constantly on. i brought the matter to the reception to ask if they can switch off the light but nothing has been resolved. for a room that can accommodate more than 10 people there should be at least two bathroom and toilet. but theres only one so we are five in the room and need to wait for someone to finish before you can use it. thats the only problem i had in the hotel .

Leisure Friends

10/10

Exceptional

05 Jan 2026

Laura

Perfect!

Friends_and_family Friends

8/10

Excellent

03 Jan 2026

Luke

Room great, hottub brilliant and Barman was fantastic, gave us happy hour prices (out of hours) and my wife a gin glass of wine.

Only issue was breakfast. With over an hour of service to go, they ran out of hot food on the buffet and didn’t bring more out.

Partner

10/10

Exceptional

01 Jan 2026

Shane

Was ok for the money we paid.

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Lee

Room was not great. Carpet in need of a clean and couches badly stained. Bathroom floor badly marked. Guests in other rooms going between rooms and very noisey. Staff were friendly but overall i would not be rushing back.

Partner

8/10

Excellent

20 Dec 2025

Philip

Staff - Nice, friendly and welcoming.
Room - Nice and clean. Beds very comfortable. Loved the Jacuzzi bath!
Breakfast - Lots of choice. Nice fresh and hot.
Hotel Itself - A Little dated but full of character. Clean throughout.

Leisure Family

6/10

Pleasant

20 Dec 2025

Kim

Room was nicely decorated but the stains on the floor in bathroom and iron burns on carpet let it down

Staff seemed lovely
Breakfast was let down by being cold
My advice would be to make sure the food is kept hot.

Staff in restaurant need training on cleaning tables as didn’t spray with sanitiser, just wiped with a cloth and re laid for next guests.
Having worked in environmental health that’s not good to see.

All in all a restful stay but wouldn’t return.

Leisure Family

10/10

Exceptional

20 Dec 2025

Carolyn

What a beautiful hotel, stayed here with 5 girls for a Christmas night out, the lady in reception was very friendly and the room we had was absolutely amazing 3 super king sized beds,,which was very clean and very spacious, also a large bathroom with a large jacuzzi
The breakfast was very good, We all had a fabulous night away. Thanks

Leisure Friends

10/10

Exceptional

15 Dec 2025

Lindsey

Great stay returning guest always a great standard .

Partner

8/10

Excellent

15 Dec 2025

Clare

Not much selection especially for one vegetarian in the party. No bar person for first 5-10 minutes was told he was on a walk around and would be back. Rooms clean but bathroom flooring and door needs attention , carpet stained in bedroom could be covered with a rug ?

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Tom

The jet bath was superb and the breakfast buffet was delicious

Partner

10/10

Exceptional

08 Dec 2025

Alison

Always enjoy our time at the Dixie Dean

Leisure

6/10

Pleasant

08 Dec 2025

denise

Staff very nice and welcoming room clean showing signs of wear.

Partner

10/10

Exceptional

07 Dec 2025

Tina

Great spacious room

2/10

Poor

02 Dec 2025

Colin

Room wasn't anything like what was advertised, old tacky floors where badly damaged musky smells from damp,and leaking ceilings changed room 3 times final room was ok looked more like the one that was advertised key card wouldn't work most the time

Leisure Partner

10/10

Exceptional

01 Dec 2025

Tracey

Good location. Nice beds. Great breakfast. Shower above bath wasn’t best.

Friends_and_family Friends

6/10

Pleasant

27 Nov 2025

Glaiza

Our recent stay at the hotel was generally pleasant, primarily due to a fantastic location and the highly accommodating nature of the front-desk staff. The check-in was smooth, and the room itself was clean, spacious, and featured a very comfortable bed, ensuring a good night's sleep. The public areas, such as the lobby, were also well-maintained and welcoming.
However, there were several small details that prevented this from being a truly excellent experience, especially considering the price point. The most noticeable omission was the lack of complementary amenities that guests often rely on. Specifically, there was no bottled water provided in the room, which is a standard convenience in hotels of this caliber. We also found the absence of simple slippers to be inconvenient, making the cold bathroom floor less comfortable.
These small touches are what elevate a good stay to a great one. While these are minor items, they significantly contribute to the overall guest experience and perception of value. Addressing these basic in-room amenities would go a long way in improving the perceived quality and comfort of the accommodations.
We would consider staying again if these minor, yet important, service enhancements are implemented.

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Scott

Room iwas fine, big room. Not impressed with shower

Friends_and_family Family

4/10

Poor

27 Nov 2025

Carl

Room key didn't work from the off, assured the issue would be sorted on our return later in the evening. On our return we were left waiting an hour to access our room. We basically paid for a room that we'd no access to.

Partner

6/10

Pleasant

23 Nov 2025

Carys A

The room was comfortable but the carpet was filthy with multiple obvious stains. Cheap toilet roll paper used and poor quality towels.

Partner

10/10

Exceptional

22 Nov 2025

Mark

Great choice at breakfast. Lovely place . Giant room with really comfy bed . Right in the centre.

Partner

10/10

Exceptional

21 Nov 2025

Joanne

Great hotel room, very nicely decorated with a jacuzzi bath. Room was very clean. Reception staff very friendly. Close to shops restaurants and bars.

Friends_and_family Friends

8/10

Excellent

20 Nov 2025

MR PAUL

Room was big and clean and breakfast was very good

Leisure Partner

8/10

Excellent

19 Nov 2025

Lorna

staff were lovely room was clean and spacious bedding spotty and comfy bed

Partner

10/10

Exceptional

16 Nov 2025

HELEN

Room was massive, bed very comfy, huge jacuzzi bathtub.
A lovely quirky hotel

Partner

6/10

Pleasant

07 Nov 2025

Scott

Check-in was poor. I’d pre-checked-in but that didn’t stop the process taking 15 mins and that was without there being anybody in front of us. The receptionist couldn’t get the payment for the city tax to go through (and ended up taking it twice in the end!). They also said our room wasn’t ready, then said it was, then wasn’t again… before finally deciding that it was! Throughout, the lady, who was otherwise very nice, insisted on calling me ‘young man’.

The lobby itself was far too dark. I’m all for mood lighting but it was like the whole area was lit with a couple of candles and made what was quite a plush area look quite tacky as only the faded ‘blingy’ bits of decor could be seen in the gloom.

The lift was really annoying! We were only on the 1st floor yet it seemed to take an age to get there and then the doors took even longer to open. Housekeeping also stored bed sheets, towels etc on the landing in front of the lifts on the first floor so first impressions of that floor were poor. The lift doors opened and it just looked an absolute mess. The statue of Dixie Dean that overlooked it all didn’t look particularly impressed either!

Our room was VERY spacious with a double bed at either end of the room and some nice fittings. The TV was also the best I’ve ever seen in a hotel room, although it was so high up on the wall that we both ended up with a sore neck from trying to watch it. The bathroom was HORRIBLE! A large space but grubby and lacking anything nice.

Leisure Family

10/10

Exceptional

05 Nov 2025

Harry

Staff was great room great sizeand clean jbath was great as was breakfast

Leisure Friends

2/10

Poor

04 Nov 2025

Andrew

We chose this hotel based on its description as a luxury suite experience and the beautiful images shown online. Unfortunately, the reality of our stay fell far short of expectations.

Upon arrival, we were moved to Room 301 after finding our first assigned room in poor condition. At first glance, Room 301 appeared slightly better, but it soon became clear that it was also in an unacceptable state:

The bathroom floor was worn through to the floorboards, and the walls were peeling.

The mirror was rusty, and overall the bathroom appeared neglected.

When my son used the jacuzzi bath, dirty water and residue came out of the jets, leaving him feeling unwell. This clearly indicates that the bath had not been cleaned or maintained properly and posed a potential health risk.

The sofa was ripped, the floor was stained and dirty, and the lighting in the room was poor.

When we opened the curtains to let in some light, we discovered that the windows were covered in mould and grime, with an unpleasant view of what looked like a demolition site.

In addition, we found that none of the bar pumps were working, and the bottled beers were warm, making it impossible to enjoy a simple drink during our stay.

The following morning, we were given a sheet detailing breakfast options, which stated that fried or poached eggs could be provided on request. However, we were later informed these were not available, contradicting the hotel’s own information.

Avoid!

10/10

Exceptional

27 Oct 2025

Sandra

Good variety and great sausages

Friends_and_family Friends

4/10

Poor

26 Oct 2025

James

The rooms are absolutely disgusting dirty moldy and cold no hot water to use the jacuzzi i have had cleaner Premier inn for 20 pound a night will not advance to stay there and definitely over charged

Leisure Partner

8/10

Excellent

26 Oct 2025

James

Everything was really good apart from the room. We upgraded to a room which had stains on carpet, bathroom flooring was in need of changing desperately (could smell a bit of mould too) as soon as your out the room hotel is great! TLC is a must to make it the 4 star hotel it advertises

Partner

6/10

Pleasant

25 Oct 2025

Simon

The room was old, stains on carpets and absolutely freezing cold. We had nowhere to hang our clothes at the wardrobe was 3 shelves with tea/coffee facilities inside, an iron, kettle and spare towels. One coat hanger on the top.

Breakfast was cold but was better the next day.

Staff were friendly and welcoming.
The hotel is 5 minutes walk from the shops.

Leisure Family

10/10

Exceptional

17 Oct 2025

Jemma

Room was clean, ready for a revamp. Carpets stained all over and settee damaged

Friends_and_family Friends

6/10

Pleasant

16 Oct 2025

Lloreta

The hotel is in a great location, 5 minute walk from Lime Street train station in a lovely old building. The staff were excellent, very friendly and helpful.

Our room was massive with all facilities needed however it was well worn and needed money spent on it. In particular I found the bathroom below par.

There were a few issues with no towels in room and the breakfast bar lacking bacon and sausages however once the staff were aware they actioned it straight away.

At the end of the day, the hotel offered good value for money.

Leisure Friends

6/10

Pleasant

15 Oct 2025

keith

Not bad for the price , The room has seen better days and was a bit scruffy

Partner

8/10

Excellent

12 Oct 2025

Andrea

Room and bathroom were a bit worn. Decor was very nice. Comfy beds. Nice warm room. Breakfast was lovely. Staff very welcoming

Friends_and_family Friends

2/10

Poor

12 Oct 2025

Alana

The room was in a ver poor state, very disappointing. The bathroom floor was worn through in places, the wall appeared to be damp, Air conditioning did not work other than top heat! Everything was tired and over used including Iron burns in the carpet! No breakfast until 8am, this was a problem bcs I had my young daughter with me, this time was not made clear at booking.

Leisure Family

10/10

Exceptional

06 Oct 2025

Alistair

Good location near Lime street station. Friendly staff, quick check in, nice buffet style hot breakfast, good coffee. Room was incredibly spacious, huge bathroom with jacuzzi bath; didn't use it but the shower was good. No issues, would recommend.

Leisure Family

6/10

Pleasant

27 Sep 2025

Simon

Good size room but booked for a couple so not happy four single beds were pushed together to make 2 doubles not comfy at all. Breakfast and location were brill though

Partner

10/10

Exceptional

14 Sep 2025

Angela

Brilliant Hotel

Friendly helpful staff. Gorgeous hotel room. Very comfy beds. Great value for money. Lovely breakfast.

Friends_and_family Friends

10/10

Exceptional

05 Sep 2025

Jacqueline

Great huge room. Great breakfast

Friends_and_family Family

8/10

Excellent

04 Sep 2025

Anthony

Good night sleep

Huge room with 2 doubles and 2 singles jet bath and rain shower. Lineo could do with changing in bathroom, the bathroom was clean but the room it self could have been hoovered better. The theme of the hotel is Everton FC. Over all a good stay with comfortable beds. Staff were great and helpful.

Partner

10/10

Exceptional

24 Aug 2025

Jane

Fabulous , spacious room and the breakfast was excellent!

Leisure Partner

10/10

Exceptional

18 Aug 2025

Rosie

Lovely hotel would definitely recommend!

Dixie dean was such a lovely hotel! We were arriving straight from the airport following our holiday as we had a wedding to attend in Liverpool the next day. Due to a delayed flight we didn’t arrive at the hotel until 4.30am, with two small children, but we had let the staff know in advance and they were great. Check in took seconds and we could get up to bed asap. The beds are SO comfy! And we had booked a family room for 4 which was supposed to be 2 double beds but had been given a room for 6, which was a massive treat! Our small children were delighted to have a double bed each! The room was so spacious. Funky decor, I would say the only issue with this was trying to do my makeup for the wedding it was quite dark in there, but it was a super fun room. Whirlpool bath was amazing, kids loved it and so did we. The staff are all so lovely and friendly and the breakfast buffet was nice, everything fresh and being replenished often. Overall we couldn’t fault anything about the hotel and would definitely stay again! Thank you!

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Verified traveler

Fab

Great location for girls night out, come back year after year. Only downside is no aircon and windows don't open

Friends_and_family Friends

2/10

Poor

16 Aug 2025

Julianna

Terrible

I have many more photos, I also had a 5 day strong antibiotic course after I drunk from a glass what I realised was fully dirty. I had a terrible cold sore. Carpet covered with marks, sheet was dirty also. One ved missing beddings and no air conditioner what is a shame as no any window what you can open. When I highlighted these they were totally ignoring. Never again!

8/10

Excellent

15 Aug 2025

Francesca

Me and my boyfriend stayed for a weekend booked a double deluxe room but ended up in a luxury room that sleeps 6 people. The room was nice there was some wall paper missing within the bathroom and you could see where they had patched up other parts of the wallpaper. The bathroom had a bath jacuzzi which was nice however didn’t really get a chance to use it as every time we put the jets on black like dirt was coming out of them. We had breakfast included which was nice, there is full English choice, cereals, fruit and pastries as well. It was an overall good stay just a let down with the jacuzzi .

Partner

8/10

Excellent

08 Aug 2025

Alexander

Nice visit to Liverpool.

Stayed here for three nights. Breakfast great. Rooms were massive , although a bit tired. But well worth price paid. I would stay here again.

Partner

10/10

Exceptional

08 Aug 2025

David

Wonderful room that looked just like the pictures in their description. Super friendly and helpful staff. Excellent breakfast buffet. A long walk to the waterfront but enjoyable on a good day. Very close to historical buildings and an excellent \"Ask Italian\" restaurant across the street that caters to Celiac/Gluten Free. Would stay here again.

Leisure Family

10/10

Exceptional

05 Aug 2025

Sarah

Cool Hotel

The welcome from the front desk was lovely. Very accommodating and got our room ready for us early, which was lovely. Nikki at the front desk was AMAZING and so helpful! The rooms are massive and have lots of space, but dated. The bathroom is interesting, but works! The location is amazing.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Richard

Great Hotel

The place is excellent. The rooms are massive and the jacuzzi bath is amazing! Great breakfast also. Already booked to go again.

Partner

10/10

Exceptional

24 Jul 2025

David

Has personality

Very convenient to the train station. This place is quirky and fun. Staff is friendly, breakfast is good. The room was over the top (decor) and very comfortable. Great spot

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Katherine

A great place to stay, a short distance from the train station and very close to Matthew Street. We had a big room, with three kingsize beds for the three of us and a lovely big jacuzzi bath with shower over, the air con was very welcome as we had hot weather while we stayed. The staff were friendly and welcoming. Breakfast was really good with plenty of choice. Although we were close to Matthew Street the hotel was really quiet and we all had a good nights sleep.My only criticism is that the rooms were very dark. We would definitely stay again.

Leisure Family

8/10

Excellent

22 Jul 2025

Mel

The rooms are gigantic.

Leisure Family

10/10

Exceptional

14 Jul 2025

Daniel

It’s a lovely hotel, very large, with beautiful large rooms. Staff are super friendly & helpful & breakfast is fantastic

10/10

Exceptional

11 Jul 2025

Andrea

I loved the style! The deco was great. The check-in process was smooth. Breakfast was a bonus! I’d love to stay there again!

Leisure Friends

10/10

Exceptional

30 Jun 2025

Moya

Staff were lovely - very welcoming

8/10

Excellent

29 Jun 2025

Aaron

Not even a toffee, but great seeing all the Dixie memorabilia

10/10

Exceptional

27 Jun 2025

Nicola

Lovely quirky hotel with lots of character. Staff we met were friendly and helpful. Breakfast was great. Our room needed a bit more cleaning and care. The bathroom floor was marked, the door damaged and the flowered ceiling looked very dusty.
However we did enjoy staying in a very different sort of hotel. Thank you

Partner

4/10

Poor

26 Jun 2025

Milosz

Where to begin...I paid £170/night for this hotel. For this price, I expected something better. The water in my room was lukewarm for the first day as they did not have anyone on site to check it out. It was corrected next day and the water was warm, but not hot, which is what I would expect from £170/night. The jacuzzi in the room, when turned on, ejected dirt from the jets for £170/night. Then the wifi did not work in my room and I had to sit in the corridor outside my room to reach wi-fi, for £170/night. The breakfast had stale pastries, reused from previous day, for £170/night. The breakfast was average, I would expect much bigger choice for £170/night. The rooms were HUGE, almost pointlessly huge...There is no need for so much space. Anyway, I would stay away from this hotel for the above reasons...

Business Self

4/10

Poor

25 Jun 2025

Stephen

Great location, cleanliness issues

Disappointed. Great location and friendly staff. Issues with cleanliness in bedroom...stained bed throws, damp carpet patch, air con not working, hairs on carpet, 2 pillows couldn't be used as filling bobbly, tv not working properly, curtain wouldn't shut properly.

Partner

8/10

Excellent

18 Jun 2025

Haydn

It is well-placed for easy access to the Liverpool shopping and theatre area with excellent transport links. The property is dated and needs a bit of an update to the room and general areas, but clean and comfy rooms with an excellent choice of quality produce at breakfast.

Business_and_leisure Partner

6/10

Pleasant

16 Jun 2025

Ian

Very odd bedroom with 6 beds!

Partner

10/10

Exceptional

15 Jun 2025

Laura

Loved it!

Lovely stay. Room was huge! Lots of room for 6 of us! Beautifully decorated. Very clean. Just a lovely place to stay. Great location to all the nightlife. Staff were lovely, breakfast was delicious. Will 100% be returning!

Friends_and_family Friends

6/10

Pleasant

11 Jun 2025

Verified traveler

Ok wouldn't return

The room was all bit run down if honest. Basic. Thin pillows duvet no little touches

Partner

10/10

Exceptional

11 Jun 2025

Verified traveler

Comfortable room. Great breakfast and staff were lovely

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Paul

Nice hotel with good staff

Staff were very friendly and they gave me a quiet room.
Breakfast had a good selection.

Self

8/10

Excellent

05 Jun 2025

Verified traveler

Lovely hotel

Lovely hotel. We stayed in a 6 bed room but nowhere to hang clothes up if there was 6 people. No biscuits with tea facilities and breakfast not warm. It just lacked the little things.
Overall comfortable stay