Kabannas Liverpool

United Kingdom , Liverpool
LIVERPOOL, Kansas Buildings, Mathew Street
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50 reviews shown

10/10

Exceptional

08 Mar 2026

Kaylee

Absolutely ideal in every way and amazing staff!

Self

10/10

Exceptional

09 Feb 2026

Denise

Excellent location for the night life and for shopping etc. Very central location! Very quiet despite being near the clubs and bars. Staff are superb and very helpful. Very clean and free coffee available in the communial area.

2/10

Poor

15 Jan 2026

David

Staff was really nice we had an emmergencie so had to go home, no tv or nothing in the room its more of a hostel than a hotel

2/10

Poor

02 Jan 2026

Mr K

This is the first time in all my life. I have ever put a negative comment about any hotel. This is not my style at all. I just choose not to stay there again if I didn't enjoy it. But this was ridiculous.People knocking on your bedroom door at 4 o'clock in the morning. Then, another group of at least seven people marauding through the corridor shouting and screaming for hours. Then, going into their room and putting loud music on from 6 o'clock in the morning it was a nightmare. This place desperately needs a night manager, on the plus side, the staff were lovely and the location was really good

morning m onwards. It was t there in a hotel I've ever had in my life.

Partner

10/10

Exceptional

01 Jan 2026

Paula

Clean room and bathroom, helpful staff, great location.

Friends

4/10

Poor

29 Dec 2025

Mark

Disappointed given the reviews. It's a good location but pretty much a hostel level of accommodation (if that's what your looking for then would be ok - though pricey for that)

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Stuart

Great location clean room easy check in

Leisure Partner

8/10

Excellent

15 Dec 2025

Anna Lorraine

Location is right at the centre of the town. The room is spacious and on line check in and out is very handy.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Denise

Excellent location, right in the city centre by the shops, pubs, restaurants etc. But not noisy as set within the interior upstairs away from the bar etc. Exceptional value for money and spotless! The bunk bed was extremely comfortable 🤗 Highly recommend 😁🤗

Leisure Self

10/10

Exceptional

14 Dec 2025

Niall

Clean room, pleasant staff, superb location! My new go-to accommodation in Liverpool!!!

8/10

Excellent

13 Dec 2025

Tammy

Loved the key on the app, no faffing

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Aled

Excellent stay in centre of city.

Partner

6/10

Pleasant

02 Dec 2025

Sisko

Check-in online and everything online. The problem is that you don't get a confirmation about what you have booked. I booked early access towel... And got no information about it. When I asked got an AI answer to pay extra...so I paid for a towel twice but only got one

Self

2/10

Poor

01 Dec 2025

Caz

You cannot call this a hotel - it's a hostel! It's the worse place I've ever stayed in! Check in was a nightmare, so many questions to answer and then had to pay £22 to store my luggage! and £3.80 in city tax. None of this was mentioned when I booked! Staff were rude and very unhelpful.

Friends_and_family Friends

8/10

Excellent

01 Dec 2025

mark

ease of checkin and convenient location

Friends_and_family Friends

2/10

Poor

29 Nov 2025

Room not ready and no one knew why

6/10

Pleasant

29 Nov 2025

Karen

It wasnt the best. We struggled to check in. Eventually the man decided to help.
The room was ok, all though a little cramped. Bed was comfy
Breakfast was rubbish and we had to pay extra. The trays were empty or low of food. Tea/coffee area was unclean, loads if spillage. We wont stay here again. The spot was ideal for the nightlife.

Partner

10/10

Exceptional

23 Nov 2025

Ivana

I really enjoyed my stay in Kabannas. Yes, if is loud, but it's to be expected staying in such a busy area. Complementary ear plugs were a blessing because I forgot mine!
It's very safe area for a solo traveler and very walkable. I'd definitely stay again!

Leisure Self

10/10

Exceptional

23 Nov 2025

Michael

Comfy beds

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

susan

Brill staff, room good size and clean

Partner

10/10

Exceptional

20 Nov 2025

Daniel

Amazing location, clean room. Easy check in

Partner

2/10

Poor

19 Nov 2025

Jade

The room was ridiculous noisy and hot. Even the ear plugs they left in the room did not help much.
I couldn’t open the windows and the room was ridiculously hot.

I had to cut my stay short as I could not face a second night of no sleep. This was on a Wednesday!!

Business_and_leisure Self

8/10

Excellent

14 Nov 2025

Alexander

Clean, snazzy room. Everything we needed.

Leisure Partner

8/10

Excellent

13 Nov 2025

Andrew

Good location , clean , easy online checking in and out

Partner

8/10

Excellent

10 Nov 2025

Hollee

Location is very central and handy

2/10

Poor

08 Nov 2025

Tyrel

A few days before we checked in, they sent an email for check in that included an additional fee that wasn’t included in the booking. It was less than five pounds but we don’t travel with any bank cards and only had cash. They don’t take cash so I had to borrow someone’s card to check in. Every other hotel charges these fees at the time of booking and not at check in. The place itself is fine. It’s located in a great spot. The room was dirty though. The water in the shower would go from normal to lobster water hot to polar bear water cold in a span of ten seconds. They watched my luggage for free on the backend which is the only reason they get two stars.

Leisure Partner

2/10

Poor

07 Nov 2025

Nisharey

As soon as I entered the room, it was immediately clear that it was not what I had booked. I had reserved a double room, but the one I was given did not resemble the pictures advertised online. The room had a wooden floor instead of carpet, and it was noticeably dirty—the floor was sticky, and when I turned on the lights, I could see dust covering the walls. Overall, the room was not clean or well-maintained.

I went to the front desk to request a room change, as this was not what I expected. However, there was no staff member present, and I had to wait approximately 20 minutes before someone arrived. When I explained the situation, I was told that there were no other rooms available. This was concerning, as multiple booking websites showed availability for the same night. After insisting, the staff member said they would “check the system,” and shortly after, they produced a list of more than ten rooms for us to view and select from.

The new room we chose was slightly better, but still did not meet the standards shown in the advertised photos. There was no bath mat provided for the shower, leaving only the dirty floor, and I was informed that if I wanted an additional towel to use for safety on the tiled surface, I would need to pay £3—an item that should reasonably be included.

Although this second room was an improvement over the first, it still fell far short of the quality and cleanliness expected based on the hotel’s online presentation

Partner

4/10

Poor

05 Nov 2025

Yvonne

Normally have a great stay at Kabannas and give them 5 stars but there were problems with payment, room was really hot, lady above me snored away (I had good ear plugs in) and then was on her laptop at 6am tapping away. Really poor night’s sleep. Room and bedding were clean.

6/10

Pleasant

01 Nov 2025

Callum

Would have liked towels/hand towels in the room. Booking said towels were available to hire, but upon seeing reception was told they were all out

Leisure Self

10/10

Exceptional

27 Oct 2025

Tracey

Easy check in, clean room, courteous staff

Leisure Friends

10/10

Exceptional

27 Oct 2025

hayley

Friendly clean easy check in and out

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Ian Ernest

I didn't have breakfast. But the burger I had in the evening was good. Fast,smooth check in. Great staff and excellent location for Cavern. Beatles, tourists etc.

Leisure Self

6/10

Pleasant

22 Oct 2025

Luke

Good central location. Room was in okay condition. Most of the people in stayed with were respectful one was a bit on animal

Leisure Self

10/10

Exceptional

10 Oct 2025

Marcus

Staff where friendly and place was clean

Business

10/10

Exceptional

06 Oct 2025

Nicholas

Ideal for a night out in Liverpool.

Friends_and_family Friends

8/10

Excellent

06 Oct 2025

helen

The area outside is very noisy with partying and people having fun, but once inside my room it was very quiet. The staff were pleasant and very helpful. I stayed in an 8-person dorm, and the other people were very quiet and respectful. Comfortable central place to stay.

Leisure Self

10/10

Exceptional

05 Oct 2025

James

Very central hotel for bars and shops. Noisy at night with the bars and people so would advise taking good earplugs.

Business Self

10/10

Exceptional

21 Sep 2025

Scott

It’s not a 5 star. Very basic. Clean, staff are great and location can’t be beat. Would stay here again.

Partner

6/10

Pleasant

15 Sep 2025

Jackie

Short trip to liverpool

Great stay...a couple of complaints but got resolved straight away. Would stsy again. Good value for money

Self

6/10

Pleasant

14 Sep 2025

Jim

Fine if you’re looking for a place to crash on a night out. Basic facilities and very noisy.

Leisure

10/10

Exceptional

02 Sep 2025

Verified traveler

Best staff ever.

Self

4/10

Poor

26 Aug 2025

Anastazia

Room has electronic system that requires phone or code to open, this malfunctioned leaving us trapped in the room, we had to call reception to come and let us out, very dangerous system to have in place if fire breaks out. Room was very hot and uncomfortable with no window, requested to move to room with window but was told not available, and given a fan to help, the fan did not work at all, was broken covererd in dust and second night was even worse heat wise with no window and no flowing air, we ended up leaving early to stay at a new hotel as could not tolerate another night without a window or fan. Other guests Very loud and inconsiderate, stopping, shouting and slamming doors throughout both nights we stayed

Leisure Partner

2/10

Poor

20 Aug 2025

Maerah

This feels like a hostel disguised as a hotel. Check in and communication with staff is difficult, there's a bar in the back where hotel staff works as bartenders but you would never guess that's who you go to for issues, the place is not the cleanest, and overall it is not worth the price.
I would not stay here again.

8/10

Excellent

16 Aug 2025

Jordan

Perfectly good hostel dorms

I stayed in a 4 bed dorm for one night midweek. Two others stayed in the room and I ended up making quite good acquaintance with one - the power of hostels! The room itself was on the top floor and I found it a little cramped, but with three of us it was fine. Two of the lockers hinges were broken. The en-suite shower room was poorly designed so water goes everywhere. Check-in and access via the online key was easy for me. Others seemed to have issues, but perhaps that’s more a lack of technical literacy than anything else. If you are the kind of person who always has an issue using technology, perhaps book another place rather than wait to be confused and complain. In the small lobby downstairs there is a free coffee machine, which was very welcome in the morning. The location is right in the centre of Liverpool’s action, and that can be good or bad depending on your intentions. From our room the noise of the bars downstairs was audible until about 2am on a Thursday morning. However I was out until about 1am and managed to fall asleep okay, even without ear plugs (although those would be recommended). I wish the hostel would be more upfront about what is provided and what isn’t. Bring a towel and a padlock for the in-room locker, otherwise it’s £3 and £4 respectively. Luggage storage is available for free at check-out, even though the website mentions a charge. All a bit confusing.

Business Self

4/10

Poor

11 Aug 2025

EDWARD

This is a hotel in the middle of many night clubs. The music is very loud and they stay loud until about 4 in the morning. The hotel gives you ear plugs but they don’t work.

Leisure Family

10/10

Exceptional

14 Jul 2025

Priya

great

8/10

Excellent

10 Jul 2025

Padraig

Excellent location right in the centre of Mathew Street. Rooms can get stuffy as window was unable to be opened and also the air conditioning didn't work. Also can get very loud at night due to the area.

Leisure Friends

10/10

Exceptional

08 Jul 2025

Harry

Cheap and good

Great bed really comfy shower was nice but quite loud I won’t lie all in all for the great for the money

Self

2/10

Poor

28 Jun 2025

John

I booked for two nights had one look at room and it was dirty ,and very noisy and i just had a bad vibe about the place.it was the 1st time i walked out on a place i booked.i booked another hotel and was much happier.

Leisure Self

10/10

Exceptional

15 Jun 2025

Robbi

We LOVED our stay at Kabannas. We booked specifically with them knowing they were in the middle of everything we wanted to see - pubs, clubs and restaurants. We could walk everywhere late into to night with no safety concerns at all.

I did pre check in which made the process way smoother - a few people trying to self check in at the hotel were having problems. We got our room straight up, no issues, headed down and had great drinks at great prices served by friendly and helpful staff.

It’s in a noisy street but we loved the vibe. Honestly, people who book here and then complain about the noise are just tosspots.

We got back from partying at the Cavern Club at 2am - no access issues at all. We slept in on our comfy bed and then the helpful staff held breakfast open for us a little longer so we could eat (VERY much appreciated when one has a banging hangover 😂).

Would we stay again? Hell yeah - in fact we can’t wait!!

Leisure Partner