Hard Days Night Hotel Liverpool

United Kingdom , Liverpool
LIVERPOOL, Central Buildings, North John Street
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100 reviews shown

10/10

Exceptional

15 Mar 2026

liam

Great hotel , never disappoints ,

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Hollie

Staff were very pleasant. The classic double room was decent, no frills, but did the job. Downside is we stayed on Saturday evening and had the worst nights sleep in any hotel I have ever stayed in. The noise coming from by the Cavern Club and outside the hotel was unbearable - extremely loud drumming until 2am. I called front desk who advised this is normal and what you should expect from city centre hotels. From experience, I appreciate you may encounter some noise from city centre but this was not typical city centre noise, this was like being in a nightclub that you couldn’t leave! The rooms/windows do not have sufficient sound proofing given this level of noise. It is a shame really because the hotel itself is fine but based on the noise and the lack of care by the hotel to address it, I would not stay here again.

Partner

6/10

Pleasant

14 Mar 2026

russell

Didn't sleep well, room next to the lift so was kept awake by the noise of the loft all night and also music playing til gone 2am which we assume was from sgt peppers bar, hotel is lovely and clean and the staff fab think we were unfortunate as to where our room was

Partner

6/10

Pleasant

14 Mar 2026

Ceri

The staff are great the room was okay the toilet flush kept falling off and the bathroom could be refreshed with some paint the tiles and ceiling was moulded. Location is great but i won’t be staying there again.

Partner

8/10

Excellent

13 Mar 2026

Gary

No bathroom amenities in the room .

Self

10/10

Exceptional

13 Mar 2026

Richard

Excellent location

10/10

Exceptional

10 Mar 2026

Joe

Our stay at The Hard Days Night Hotel was perfect. I had initially expected it to be much more expensive than other hotels, given its Beatles association, but it was quite reasonable. The location couldn’t have been more ideal, it is in the heart of the city and was walkable to everything we needed.

Partner

10/10

Exceptional

10 Mar 2026

Richard

Perfect location, staff were brilliant. Second time visiting and will definitely be back

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Peter

clean room
breakfast great more fresh fruit

Partner

6/10

Pleasant

06 Mar 2026

David

Hotel a good location, room ok not a fan of two single beds pushed together for double. Bed quite hard would have been nice to have a bottle of water in the room.

Business

4/10

Poor

02 Mar 2026

James

Bedroom was freezing cold and the lack of double glazing means it is very noisy in the morning

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Roger

Superb staff

10/10

Exceptional

27 Feb 2026

Roger

the staff and concierge here are WONDERFUL. Experts in the local music scene and so so hospitable. The location is superb. The breakfast was excellent. All in all a great place to stay in Liverpool

Family

10/10

Exceptional

23 Feb 2026

john

Location perfect hotel nice breakfast very good staff brilliant will use again

Partner

8/10

Excellent

22 Feb 2026

Dean

The room was great, clean and good sized. Hotel locaton was good and staff were helpful.

Partner

6/10

Pleasant

20 Feb 2026

Paula

There was heating in room through out the stay

Partner

6/10

Pleasant

19 Feb 2026

Lee

Room wasn’t ready had to wait over 2hours no heating in room not working had to wait for engineer couldn’t fix it gave us portable heater in room as for us only being there for 1 night feel like we didn’t have time to enjoy ourselves

Partner

10/10

Exceptional

19 Feb 2026

Dawn

Great place to stay. Fantastic location.

8/10

Excellent

18 Feb 2026

Tom

Great location in the heart of all that the city has to offer. Comfortable room and very pleasant and friendly.

Partner

6/10

Pleasant

15 Feb 2026

Gabrielle

3/5 as the bathroom wasn’t very clean and during our stay the heating and air conditioning wasn’t working, however the staff did provide a heater with the room. It also said online the hotel bar was open until 1am but we went at 11pm on Saturday and it was closed, we were redirected to another bar but they didn’t have drinks behind the bar and the staff member had to go back and forth to the closed bar to get drinks.. I cannot fault the staff members as they were all brilliant!
But the service from the hotel and cleanliness of the room could be improved.. we also found our room particularly noisy compared to previous stays

We have stayed here before and had a 5/5 experience last time, and seems like the hotel had a very busy weekend with a wedding and valentines weekend so hopefully a one off and wouldn’t stop us from staying again

The hotel is in a super convenient location and well presented throughout with lovely and helpful staff.

Leisure Partner

10/10

Exceptional

15 Feb 2026

jason

Got married at this hotel 10 years ago so wanted to reminisce with the wife. Few subtle changes but very much remained the same charisma that made us want it as our wedding venue.

Grand entrance, very clean and well presented. Reception was very tidy and manned by 2 very helpful women who gave us the good news of room upgrade and bad news they were having heating issues and think that the room is affected.

Discussion with staff provided friendly reception and felt like they were genuinely interested as was talking about the hotel 10 years ago and the changes.

Up to the room and very grand room with balcony with nice tidy room and large format tv, comfy seat and nice balcony with views of the city.

10/10

Exceptional

14 Feb 2026

Sabrina

Everything was ok.

Partner

10/10

Exceptional

11 Feb 2026

William

Excellent service, very clean room and a very comfy bed

Partner

4/10

Poor

09 Feb 2026

Tracey

I was not impressed with the housekeeping service given by this hotel. I came for a special birthday celebration from the USA. At check-in I was not informed about the strict housekeeping policies. I was just expected to read the signs about it after a long day of traveling, or read the door signs in the room, without being told to. I appreciate the work they do for the environment, but I had to ask twice to have my hair conditioner filled in the bathroom. I was spoken to rudely by the front desk for asking for basics like toilet paper and getting my trashed removed (which contained food from the night before) because I didn’t have a sign on my door very early in the morning, even though the sign hung on the door while I was out ALL DAY. I was charged a “city tax” without being told. It was only explained to me when I asked what the charge was because my room had been fully paid months before. When I first asked about transportation to Manchester airport, the only suggestion was to take a £100 taxi, instead of mentioning at £10 pound train option. Some of the staff were helpful, but definitely some were not. While the hotel itself is lovely, I will not stay here again.

Leisure Self

2/10

Poor

09 Feb 2026

Janice

Sadly the heating was broken 22 degrees in the room , manger tried to reset and fix , when we got back in from our late night we had planned we were so tired and felt it didn’t seem too bad until an hour later , it was unbearable and never slept the whole night . We were offered a 25% reduction which was later increased to 40 and was told the manager would contact us , we are awaiting for this to happen .

10/10

Exceptional

09 Feb 2026

Jon

Excellent staff and room... as always

Leisure Family

10/10

Exceptional

08 Feb 2026

Everything about the hotel was superb, staff, room, breakfast, location.

Leisure Partner

8/10

Excellent

08 Feb 2026

Nicholas

Everything was very nice, room, staff and breakfast

Leisure

10/10

Exceptional

07 Feb 2026

Allison

I wish the cleaning staff came into my room when
I was gone during the day but other than that it’s was a great experience I can’t wait to book again

Leisure Partner

10/10

Exceptional

06 Feb 2026

Sheena

Room was clean. Staff were excellent. Nithing a bother. Very poliet and always answered questions wirh great knowledge.

Friends_and_family Friends

6/10

Pleasant

06 Feb 2026

Kay

Sent this feedback to hotel directly and Millennium Group also and have as yet, heard nothing. Thought I needed to take a moment to give you some feedback about our stay last evening (31st Jan) and have left feedback after our stay. Comfortable bed and quiet room but lacking in what we’d expect from a Millennium Hotel.

Stayed in room 416, requested quiet room which we had. Hotel is starting to look tired, it is a few years since we stayed and looks like no updating has happened since. Room was tired and in need of attention, had lots of repairs awaiting maintenance. Toilet roll holder hanging off the wall, big chip in bathroom floor, area around toilet needed a more thorough clean, mirror surround stained with water damage, architraves around bathroom door all swollen with water damage, paint flaking off, damage to artwork on wall in bedroom
On site restaurant was not what we expected, below par self service breakfast. Staff looked as if they’d all been out the previous night and were not particularly helpful at all. Disappointing at any price!

Hotel reception busy on check out and I relayed that although we appreciated their every effort, I would be contacting customer services, hence my email. Thought it would be a slightly more luxurious stay, was a tired travel lodge at best I’m sorry to say and very expensive for what we got.

Partner

10/10

Exceptional

05 Feb 2026

Charles

Room was terrific. Would highly recommend this Hotel for location cleanliness. And staff are very helpful and friendly Special mention for Mo on Reception very pleasant and polite to make sure you're stay is enjoyable. it's two minutes walk and you are in cavern club as Hotel is right on the corner of Mathew Street .have stayed in this hotel a few times and will be going back again later in the year Charlie and Moira from Ayr Scotland.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Christopher

Great location, staff very welcoming on check in. Room perfect. Overall a great hotel.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Alaine

Friendly staff, brilliant service, room impeccable, will definitely return.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Andrew

We were in the top floor room 506 with balcony - the finishing and facilities were immaculate, the hotel was clean and welcoming in the perfect location with a great bar and nice breakfast. Eric the concierge is the most affable welcoming and funny character that also rounds off the perfect hotel stay

Leisure Family

6/10

Pleasant

28 Jan 2026

Robert

The room was ok although we asked for a twin room. When we contacted the reception we were told it was a twin room and we just had to move the beds apart and reset the bedside tables!
Bathroom had cobwebs hanging from the mirror but generally clean.

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

david

Stayed for one night with my son on a Beatles pilgrimage for his birthday. Really spacious room & bathroom which were both spotless. Really friendly staff & great breakfast too with plenty of choice. Def recommend, especially if your a Beatles fan. Right on the corner of Matthew Street too 🙂

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Natasha

Amazing location with clean rooms. To the left of the hotel you have all the pubs and to the right all of the shops. Staff were wonderful and very helpful.

Leisure Partner

10/10

Exceptional

26 Jan 2026

anthony

Excellent service around

Leisure

2/10

Poor

26 Jan 2026

Andrew

Room was very noisy with the bin men starting at 5.30 in the morning. Bar staff were not friendly

Partner

8/10

Excellent

26 Jan 2026

Mary

Room was great- restaurant was great- they should offer valet parking we had to walk 8 blocks to a car park, I would have paid to have someone park it for me and bring it to front door.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Andrew

Had a very nice stay at this hotel. Rooms very clean. Probably could have had more beatles references in the rooms

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Karl

Bed very comfortable, check in great

Leisure Partner

6/10

Pleasant

20 Jan 2026

Ralph

Coffee machines - one not working, the other going through cleaning cycle

Business

8/10

Excellent

20 Jan 2026

Tony

The bedroom was adequate, but there were no glasses in the bathroom. It was difficult to turn the shower on without getting drenched in cold water. We had a room on the front, 2nd floor, which was a bit noisy

Leisure Partner

10/10

Exceptional

19 Jan 2026

Karen

Lovely clean cosy room with a Beatles vibe and comfy bed. Could do with decaf teabags as well as coffee in the rooms. Breakfast was very nice, everything fresh and hot. Great location, very central. Would definitely stay here again. 😊👍

Partner

10/10

Exceptional

19 Jan 2026

Amy

Staff where amazing such a lovely stay

Partner

10/10

Exceptional

17 Jan 2026

MARK

Stayed a few times. Fantastic location and superb value.
Huge recommendation

Friends_and_family Friends

8/10

Excellent

16 Jan 2026

Tina

Staff very friendly & helpful

Friends_and_family Friends

10/10

Exceptional

16 Jan 2026

Jan

Everything was spot on

Partner

8/10

Excellent

16 Jan 2026

Jonah Mae

Clean room

10/10

Exceptional

13 Jan 2026

Annette

Enjoyed our stay friendly staff clean comfortable

Friends_and_family Family

4/10

Poor

11 Jan 2026

Stephen

We have been to this hotel a few times. And can see is gone back. The cooked breakfast is shocking bacon sausage black pudding dry . Just poor . Nothing like a few years ago when the food was spot on hot freshly cooked . The room was dark and past its best. No sockets near mirrors . No glass in bathroom . Sadly think we won’t be coming back .

10/10

Exceptional

10 Jan 2026

Steve

Quiet hotel, clean excellent breakfast buffet and bar facilities

Leisure Family

8/10

Excellent

08 Jan 2026

Raymond

Toilet seat loose , room cold not serviced during stay.?
Meal in restaurant was good well served by friendly staff.
Unable to get a drink in bar afterwards at 10 pm.

Business

8/10

Excellent

05 Jan 2026

Samantha

Room was lovely did put a special request as points weren’t gratified last time no reply also room wasn’t cleaned as requested and upon collection of cases had to wait a while as there was staff training as is normal but really only needed a minute of time

Partner

10/10

Exceptional

04 Jan 2026

Linda

Lovely clean room, friendly helpful staff

Leisure Partner

8/10

Excellent

04 Jan 2026

Chris

Friendly staff and a great shower.

10/10

Exceptional

04 Jan 2026

Joanne

Staff very friendly and welcoming especially (Eric) room clean with everything you need including a balcony (room 507) lovely card and balloon added as it was for my husbands birthday. Breakfast was help yourself and was delicious, loads of choice. Beautiful hotel highly recommended and would definitely stay again

Partner

10/10

Exceptional

04 Jan 2026

jeff

Yes thought the room was spotlessly clean and everything was excellent

Partner

10/10

Exceptional

03 Jan 2026

Kerrie

Lovely hotel

Leisure Partner

6/10

Pleasant

03 Jan 2026

Melissa

Very well positioned hotel… Smart entrance and communal areas about bedroom seemed a little tired

Partner

10/10

Exceptional

03 Jan 2026

Sheila

We’ve stay at this hotel before and once more we were not disappointed. The staff were extremely friendly, helpful and very courteous.
The room was spacious, clean and well equipped. It is also in a great location. I would definitely recommend it to friends and family. Thank you to all the staff at Hard Days Night Hotel.

Partner

8/10

Excellent

02 Jan 2026

Kevin

Staff was friendly & helpful

Leisure Family

10/10

Exceptional

01 Jan 2026

Susan

Everything was absolutely perfect. Clean,staff friendly and helpful, entertainment was brilliant. Second year of coming to celebrate the New year

Friends

4/10

Poor

30 Dec 2025

Rachael

Upon check in the staff were great. Room was great size and very clean. Unfortunately the noise from outside venues near the hotel ruined our stay. Myself and daughter had no sleep due to the constant music blasting until gone 4am.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Janet

The reception staff were welcoming and helpful

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Stephen

Room was cold and water luke warm, Tv didn’t work, no water in the room, no shower gel in shower area and shower cap. Bathroom was cold as radiator didn’t work.

Friends_and_family Family

2/10

Poor

28 Dec 2025

Terry

No heating in room
Poor customer service
Poor breakfast

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

James

Everything as it should’ve been. Clean & comfortable.

Portable heater in the room rather than central heating wasn’t ideal.

Other than that, all good.

Partner

10/10

Exceptional

27 Dec 2025

T E

The stay was good and comfortable. It was a shame that the bar closed at 5pm on xmas day though

Leisure Partner

10/10

Exceptional

24 Dec 2025

Michelle

Everyone was amazing. We had a fabulous time. Beautiful hotel.

10/10

Exceptional

24 Dec 2025

Douglas

The location was great, the Beatles vibe fit our trip. Staff was very helpful and friendly. The only issue was there was an issue with the heat that hopefully is fixed soon. I would definitely stay there again.

Partner

6/10

Pleasant

24 Dec 2025

Kin Yan

Telephone doesn't work. Kettle is dirty. Hairdryer burn and smoke come out with noise. Call them twice by our mobile. Despite of them. Service is good. Quick response.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Tina

Staff are very friendly,and welcoming,and engage with you.Rooms are clean and comfortable,and the bar as always a pleasure to have a drink in.I highly recommend the hotel and have stayed there many times

Partner

8/10

Excellent

22 Dec 2025

Elaina

Beautiful hotel, clean and the staff were friendly. Only down side was the rooms were freezing and we couldnt put the heating on. If that was sorted it would have been 100%

Leisure Friends

10/10

Exceptional

22 Dec 2025

Todd

Everything was perfect| The room was spotless, comfortable, and roomy (spacious)! Loved the vibe of the hotel and it is perfectly situated for the popular Liverpool attractions.

Leisure Family

4/10

Poor

22 Dec 2025

Joe

The room was freezing. Heating not working. I had to ask twice before I eventually got a very inadequate throw that didn’t really make much difference whilst sleeping. Consequently bathroom freezing. Room on main road which was extremely noisy. After all nightlife had gone, the city cleaners came to life at 4am. So all in all not great for sleeping or peaceful night.
However staff were friendly and the location is super, right in the town centre. So I guess it’s weighing up your needs for your personal visit. I wouldn’t choose this hotel again.

Leisure Family

10/10

Exceptional

20 Dec 2025

STEFAN

Good size room,easy online check in.perfect location

Business Family

10/10

Exceptional

20 Dec 2025

Adam

All good

6/10

Pleasant

19 Dec 2025

We have stayed at the Hard Day's Night several times, partly because of the quality of the hotel and also because of its convenient location. The hotel is clean and well presented, but on this occasion the room was disappointing, breakfast average at best. I also had a very disturbed night due to intermittent loud beats which were still going after 8 am.

Partner

10/10

Exceptional

19 Dec 2025

Nicola

Staff were very friendly and informative - room was fab x great stay and can't wait to go back 👍👍

10/10

Exceptional

19 Dec 2025

Yes the room was clean, staff great,

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

Ellen

This hotel is a gem. I absolutely would stay there again.

Leisure Family

8/10

Excellent

17 Dec 2025

Jan

Obviously upgraded us, so good surprise. Ideal location for cavern event. Very spacious clean room.
Staff very helpful and courteous

Partner

8/10

Excellent

15 Dec 2025

Dawn

Really nice hotel unfortunately the heating wasn’t working so had to ask for a heater
There was a lot of noise from the near by venues
But had a nice time the chicken dinner was amazing 😁

Partner

10/10

Exceptional

15 Dec 2025

Peter

Really a great time loved the hotel

10/10

Exceptional

14 Dec 2025

charlotte

lovely hotel was even upgraded wheh we arrived x

Leisure Family

10/10

Exceptional

14 Dec 2025

Francis

John in the bar is a fantastic barman and makes everyone feel welcome

6/10

Pleasant

13 Dec 2025

Kerry

The room was freezing we went to bed wearing our coats because the hearing didn’t work (Room 102).

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Gareth

Didn’t have breakfast so can’t comment on that. The room was a decent size, nice comfortable bed. Check in/out was friendly and efficient.

Partner

10/10

Exceptional

09 Dec 2025

Diane

Clean modern room the reception staff are exceptional the two ladies who checked us in and the lovely friendly man on the desk who checked us out all so pleasant and always gave us a greeting

Partner

10/10

Exceptional

08 Dec 2025

nancy

They always say it’s about location. Well that is so true for hard days night hotel. You are in the hub of every thing. Walkable to all sites, shoppers, restaurants and pubs. Staff wonderful. Rooms clean and fresh. A very fun bar to enjoy. Loved our stay, we will be back .

Leisure Partner

2/10

Poor

08 Dec 2025

One staff during check in time, big queue and taking a while to get people checked in making the area very busy and loud when it is a small area anyway. No space to save bags. Rooms very noisy, tram running underground very loud rumbling all night and morning until they stopped. Lots of noise in the room as it faced The Cavern Quarter and we could hear the singers word for word in the pub down the road. Pillows no comfy. Rooms and corridors very dark and quite old fashioned. The heating did not work, the room was like an ice box all night it was horrible, we were shivering all night.

Partner

6/10

Pleasant

08 Dec 2025

Roy

The food presentation was substandard eggs were like rubber balls. Scrambled eggs were lumpy they should be creamy and cooked slowly
The room was cold we asked for it to be refreshed and it wasn't. Reception staff were friendly and tried to help but the hotel itself had atmosphere

Partner

4/10

Poor

08 Dec 2025

John

Hotel room had no heating, absolutely freezing! Spoke to reception in the morning was told there was a problem with the room!! so they already new about it!!

Partner

4/10

Poor

08 Dec 2025

Emmet

I remember coming here 10 years ago and loving it. This time it just felt run down and basic. Spacious room but the large sliding glass window was covered in hand and finger prints. Staff acted like we were a big inconvenience checking in, no help getting bags, no greeting (I.e. have you been to Liverpool before?) or local recommendations.

Leisure Family

4/10

Poor

08 Dec 2025

Derek

The room was to noisy, the windows offered no protection from the busy road outside, this morning we were woken at 4am by a dustcart was collecting commercial waste from the shops and it made a right racket, the wash hand basin in our room didn’t have a plug, the breakfast offering is as poor as I’ve ever seen matched by the attitude of one of your leading staff members who when asked at 10.15am on Sunday if there was anymore beans said “ no the buffet closes in 15 minutes once it’s gone it’s gone “ You had a male member of staff on duty who went and got more beans, he was very helpful to several guests, sorry for the negative feedback but it’s my honest opinion

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Karen

Clean and spacious room. Friendly staff

Friends_and_family Family

6/10

Pleasant

05 Dec 2025

Laurance

The place looks absolutely superb. The character of the building, the thematic attention to detail and the lighting are all really special. We were offered a free upgrade to a suite - with a grand piano in the living room! Really special. I did occasionally feel it was a bit “style over substance” - the quality of things like the breakfast, the coffee and the bed’s comfort didn’t quite match the impressive cosmetics. The TV and room lighting was more complicated than necessary. A few little tweaks here and there would make this a mega stay.

Business Partner