Name: ibis Styles Liverpool Centre Dale Street - Cavern
Address: 67 Dale Street, Liverpool, L2 2HJ, GB

10/10

Exceptional

22 Jul 2026

Timothy

Very nice, conveniently located.

10/10

Exceptional

22 Jul 2026

Claire

Great location. Lovely hotel with everything needed for a city break. Would come again.

10/10

Exceptional

14 Jul 2026

Cheyenne

Good

8/10

Excellent

14 Jul 2026

Wendy

Staff very friendly and polite rooms clean and comfortable (although we didn't have hand towels in the room)

Partner

10/10

Exceptional

12 Jul 2026

Michele

Clean hotel and room, friendly helpful satff

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Jacqueline

Continental breakfast was the best I had…

8/10

Excellent

06 Jul 2026

Ruth

The property was in a great location. Check in and out was easy.

The bed was comfortable but the pillows were not. The room was too warm and the air conditioning didn't really work. My friend stayed in a different room and hers worked fine so I guess it was an anomaly

Friends

8/10

Excellent

03 Jul 2026

Rebecca

Hôtel is beautiful, clean and perfectly located. But some staff members were rude and unhelpful

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Christina

convenient location and clean room

Self

8/10

Excellent

02 Jul 2026

Lisa

Great idea to offer complimentary tea, coffee and flavoured water 24/7

Partner

8/10

Excellent

30 Jun 2026

Wendy

The info given by girl at checking for how to find the carpark was not helpful and so we parked in the wrong NCP carpark £17.50 for 24 hours instead of £9 with hotel card.

Breakfast limited but satisfactory. Useful base for cruise terminal start the next day.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Sarah

Fun hotel in great location

Partner

2/10

Poor

28 Jun 2026

thomas

Not a great hotel - way too much money for a tiny box

6/10

Pleasant

24 Jun 2026

Antoinette

Stayed in the Abbey Road themed room. Room was clean. The shower was tiny similar to one you would have in a mobile home. The Beatles themed room was a stretch, needed more memorabilia. Breakfast was continental basic minimal choice. There was however free tea and coffee all day which was a bonus and a discount on the car park. Over all not bad for the price

Family

10/10

Exceptional

22 Jun 2026

carl

Large room very clean, staff very friendly and helpful
Can’t fault anything

Self

8/10

Excellent

20 Jun 2026

Sinead

Staff is helpful. rooms are spacious

Self

10/10

Exceptional

19 Jun 2026

carl

I understand the reason behind this and it’s a tiny inconvenience but not able to open windows for fresh air
I like to sleep with open windows
Nevertheless I can’t fault the hotel staff, location and service provided

Self

10/10

Exceptional

18 Jun 2026

Mark

Great location and value for money

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Gerard

Staff were great. Breakfast was good. Get it that there was no cooked food. More variety required.

Friends

6/10

Pleasant

14 Jun 2026

Frances

We were having breakfast and a cleaner started to clean the tables next to us with a cloth that she rinsed out in the mop bucket, Big No No, totally unexceptionable

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Stephen

.

6/10

Pleasant

07 Jun 2026

Elizabeth

I paid £44 per night so I need to remember that it’s not going to be a 5 star rating!

I liked the room size, there were enough mirrors and chairs. USB and USB C at the bedsides but low voltage.

Lovely fluffy towels - glad there were 2 for me. Bed was comfortable. Good size wardrobe.

Unexpectedly continental breakfast was included which was lovely. Felt safe most importantly as I was a female lone traveller.

Air con wouldn’t go lower than 18 degrees and this felt like it was too warm, I did complain but they said it was working fine so I bought myself a fan for the second night.

All the pillows were really soft, but to the extreme and the sheets were stained with something dark red, assuming blood?

The shower head was stuck on the tallest height and I’m only short so it wasn’t that great pressure by the time it got to me. And the big flush didn’t work.

Despite my negatives, I’d stay there again (in the colder seasons) for £44 especially when neighbouring hotels of similar brands were at least double the price.

Self

8/10

Excellent

05 Jun 2026

Natalie

The best part about the hotel is the location. The charges for really check in and breakfast were a bit high. I'm just not used to that. It was ok if you want Liverpool central for a decent price

Partner

6/10

Pleasant

05 Jun 2026

Della

Room I was allocated was poor and in a tatty state. Thankfully the staff accommodated a better room for my 4 night stay. The hotel lobby is very cool, however the rooms are a bit tacky and not up to previous standards to other Ibis styles I have stayed in. My room was only cleaned once the whole stay, I had to ask for fresh towels and take my own rubbish down. On the 3rd day then housekeeper saw me leaving and still didn't clean my room. Location was good but unfortunately homeless people hanging around outside the property 24/7. However the deal I got was reasonably priced and I suppose you get what you pay for and the staff in the lobby were lovely.

Self

10/10

Exceptional

04 Jun 2026

Kerrie

Great hotel in a central location. Lovely clean room, with comfortable beds. The staff were very friendly and helpful.
Unlimited free tea and coffee in the entrance/bar area is a nice bonus and place to sit.
My only complaint is the breakfast, which is definitely not worth the money with not a lot of choice.
I would definitely stay again, but without breakfast

Family

10/10

Exceptional

03 Jun 2026

Miriam

I was very impressed with this hotel spotlessly clean,very comfortable beds and an excellent breakfast will definitely return and would recommend highly it’s also the in a perfect central location

6/10

Pleasant

31 May 2026

Malcolm

Very central hotel. How ever breakfast was poor probably better to eat elsewhere.

Friends

10/10

Exceptional

26 May 2026

Diane

Excellent hotel great room with fab shower
Very central
Great staff

Partner

6/10

Pleasant

23 May 2026

Zora

Suitable for short stays.

10/10

Exceptional

21 May 2026

Margaret

We were pleasantly surprised at how well organised this hotel was.
Everything was just as it should be.
The room was well equipped and clean and the bed was very comfortable.
The continental breakfast was amazing with the best selection of fruit seen in any hotel.
The staff were very friendly and helpful.
The one thing that was disappointing was the ‘restaurant’. The meals offered were obviously ones that could be quickly heated up. What we had was overcooked.
All in all we enjoyed our stay and would be happy to stay there again.

Partner

10/10

Exceptional

15 May 2026

Margaret

Every thing was perfect

10/10

Exceptional

12 May 2026

Trevor

Quiet, clean and great location !

Partner

10/10

Exceptional

07 May 2026

Leslie

Great Central location and very comfortable rooms at a very competitive price

Partner

10/10

Exceptional

04 May 2026

Sandra

Hotel was very central , very clean, staff very helpful, only thing I didn’t like it dosent have a dinning room for breakfast basically sitting in reception , but I would stay here again

Friends

10/10

Exceptional

11 Apr 2026

Aylish

Staff were super friendly and helpful . Good location

Friends_and_family Friends

8/10

Excellent

01 Apr 2026

Michelle

The room was clean and good sized. The breakfast seemed expensive, £12.99 per person for a continental so we didn’t have it and cannot comment on the food. The bar was open til 1am so that was a good benefit and the guy working the bar was great. Would stay here again.

Partner

10/10

Exceptional

26 Mar 2026

Michael

Room was clean and quiet surroundings. No issues.

Self

8/10

Excellent

19 Mar 2026

Stella

Rooms are clean not over spacious but fine for a short stay ,very handy hotel close to shops and bars

Partner

10/10

Exceptional

16 Mar 2026

Darren

I’ve stayed here several times, I keep coming back because it ticks all the boxes very well everytime.

Self

10/10

Exceptional

16 Mar 2026

Adrienne

Clean room
Friendly and helpful staff

10/10

Exceptional

08 Mar 2026

Margaret

Good location for Liverpool one and Waterfront

Self

8/10

Excellent

08 Mar 2026

Paul

Excellent location, closer to almost everything of interest.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Lin

Great location

Friends

10/10

Exceptional

27 Feb 2026

Alison

Couldn’t fault this hotel. Rooms clean, comfortable with everything you need including tea and coffee facilities. Staff efficient, helpful and friendly.

Friends_and_family Family

8/10

Excellent

26 Feb 2026

Jill

Staff great very helpful
Comfortable room
Clean well equipped
Pleasant foyer bar area

Partner

10/10

Exceptional

25 Feb 2026

Luis

The room was great and the team were ever so helpful. A special mention goes out to Virginia and to Roland, who made me feel right at home from the get go

10/10

Exceptional

25 Feb 2026

Darren

Perfect location for mooching about, clean, modern comfortable and tidy; nice smelling room. Friendly, helpful staff.

Self

8/10

Excellent

21 Feb 2026

andrew

Small but spotless room
Good stay

Partner

4/10

Poor

14 Feb 2026

rebecca

No heat in first room so we were moved to a room where the bathroom had no shower gel and an old razor in the shower

Partner

10/10

Exceptional

14 Feb 2026

Linda

Super clean room with very comfy beds. Reception open 24/7. Handy NCP discounted car park just 5 mins away. Free coffees from machine downstairs. Loved the themed rooms.

Friends_and_family Family

8/10

Excellent

12 Feb 2026

Mark

Yes staff great room clean

Partner

6/10

Pleasant

08 Feb 2026

helen

Bathroom door didnt shut. Breakast very cramped

Friends_and_family Friends

2/10

Poor

08 Feb 2026

Richard

So we had no heating in the room and it was absolutely freezing. We went down and asked them to fix it and they said someone should be up in 5 mins. 3 hours later still no one so we went back down and reception was a ghost town and we couldn’t find a member of staff.

We ended up going out to somewhere warm and then sleeping in jumpers and socks…

Terrible customer service. Avoid this place!!

We also weren’t the only room without heating as we heard at least 2 other people complaining

Partner

10/10

Exceptional

28 Jan 2026

Derek

.Staff were very friendly and extremely helpful.
A lovely comfortable Hotel,spotlessly clean and in a great location to explore the City.

Leisure Friends

10/10

Exceptional

25 Jan 2026

Karen

Clean, comfortable room, friendly staff, excellent location

Self

8/10

Excellent

15 Jan 2026

John

All good

Partner

10/10

Exceptional

13 Jan 2026

Del

Great little hotel, with very helpful friendly staff.

Leisure Self

10/10

Exceptional

13 Jan 2026

Valerie

Staff helpful,
free coffee in the reception and it was really nice coffee.

Leisure Partner

10/10

Exceptional

11 Jan 2026

JOANNA

I've stayed here twice - the hotel is lovely, the both rooms were smartly decorated in different Beatles themes, beds are comfortable and the whole place is smart and clean. Once I stayed in a disabled room which was huge and had all amenities needed for wheelchair users. Staff are professional. Its a 5-10 min walk from Liverpool lime st station. I recommend this place.

Leisure

10/10

Exceptional

04 Jan 2026

David

Didn’t have breakfast
Room clean as usual

Partner

8/10

Excellent

27 Dec 2025

Amanda

Breakfast was good, room was clean, comfortable bed

Leisure Partner

10/10

Exceptional

24 Dec 2025

Ian

Nice room, maybe a bit on the small size.
Lovely breakfast with really nice coffee, great location for everything, good reduced price for parking at the NCP, just around the corner, couldn't fault anything really.

Partner

10/10

Exceptional

16 Dec 2025

patricia

Room spotless loveley hotel will definately be booking again

Leisure Friends

8/10

Excellent

07 Dec 2025

Jacqueline

The reception staff were very pleasant and the hotel was in a good location with a convenient car park. The room was clean and quiet for out one night stay.

Partner

10/10

Exceptional

03 Dec 2025

Julia

Central location in Liverpool, 10 minute walk from Liverpool Lime Street Station and less than 5 minutes to Moorfields. Area felt safe.
Pleasant atmosphere within the hotel. Nice areas to sit in the lobby. Staff all very friendly.
Hotel was busy at times but was very quiet at night, despite my room overlooking Dale Street. A good sleep was had!
Tesco Express is next door, which is very helpful for affordable refreshments and open until late.

Business_and_leisure Self

10/10

Exceptional

02 Dec 2025

Karen

Was pleasantly surprised found it to be very clean and staff friendly

Friends_and_family Friends

6/10

Pleasant

02 Dec 2025

Michelle

Room was quite small, considering the size of hotel, dining area was small. Had to go round a few times looking for table to eat breakfast. Dining area was very clean staff were off putting continually rushing round cleaning. Air con unit needs immediate attention as it kept me awake with gurgling noise

Self

10/10

Exceptional

23 Nov 2025

Paul

Decent room, pod bathroom. Nice stay.

Friends_and_family Friends

10/10

Exceptional

22 Nov 2025

Stephen

Everything was good, clean, tidy and staff were excellent and very helpful. We arrived early and were greeted with a free coffee. They let us put our cases in the luggage room so we could have a wonder around the city centre. The staff were very friendly and very helpful. Would recommend the hotel it’s location.

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Anne

Breakfast area very cramped & staff constantly arranging things quite unnecessarily. Food good though. Very convenient location

Leisure Partner

10/10

Exceptional

10 Nov 2025

Kirsty

Room was clean and a decent size. Only thing I'd say is the beds are very hard and I like a hard bed but they were a bit a hard for me

Friends_and_family Friends

8/10

Excellent

03 Nov 2025

Jermaine

.

6/10

Pleasant

03 Nov 2025

Allison

room was fine though the only accessible plug was across the room. The breakfast was awful. It was crowded with massive queues and there was no where to sit and to food was really bad.

Business Self

8/10

Excellent

02 Nov 2025

Grant

A bit on the pricy side but convenient and central

Leisure Self

10/10

Exceptional

31 Oct 2025

Stephanie

The staff were so, so efficient, helpful and friendly, absolutely nothing was too much trouble. They work extremely hard. The room was warm, comfortable, quiet and spotless, as was the bathroom, and the shower was wonderful. Breakfast was amazing, and one night my companions had dinner there, and said that was also very, very nice.
Central location but extremely quiet. We would most definitely stay there again.

Leisure Family

10/10

Exceptional

29 Oct 2025

Michelle

Quick night away with n a clean warm room thank you x

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Anna

Very nice staff.

Leisure Partner

10/10

Exceptional

27 Oct 2025

John

Very pleasant surprise to have a premium room at little extra cost.
Did not have time for breakfast but bar service in evening of arrival was excellent .
Could the menu form say 12 noon not 12pm (which is midnight- 12 hours post midday !)7

Self

10/10

Exceptional

25 Oct 2025

Regina

Hotel was interesting with Beatles theme… very cute. Staff friendly and helpful. Breakfast options were plentiful. However, the dishes and cutlery were not properly washed. Dishes and cutlery provided to guests to eat their food with should be exceptionally clean and these were not. Plates had remnants of food on them, glasses had lipstick on them still. Coffee cups had stuff in the bottom. Very disappointing. Luckily we did not become ill from using these dishes.

Leisure Family

10/10

Exceptional

22 Oct 2025

Gill

Perfect location,friendly welcome, room was very comfortable and spotless, would stay again

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Howard

Great location

10/10

Exceptional

15 Oct 2025

Andrea

Excellent central hotel - really enjoyed our stay

Partner

10/10

Exceptional

14 Oct 2025

Leslie

Very helpful staff, great location. Room was clean and comfortable with everything you could expect.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Candice

The fan in our bathroom didn’t work, so after a hot shower it was not nice. We couldn’t get the air conditioner to work either.

Partner

10/10

Exceptional

07 Oct 2025

su

Beautiful hotel

Partner

10/10

Exceptional

06 Oct 2025

Louise

Friendly staff, Tesco Express next door, close to Matthew Street but very quiet

8/10

Excellent

05 Oct 2025

Jayne

We didn’t have breakfast. Staff were friendly and helpful. Location was great, very near shops and docks. Really enjoyed our stay

Partner

8/10

Excellent

28 Sep 2025

Fernleigh

Small room but good enough for one night. Good quality breakfast with scrambled egg or beans as the hot options. Good central location.

Business

6/10

Pleasant

18 Sep 2025

Sharon

An OK hotel

A basic clean room. The bathroom is in a pod in the room which you access via a step. Not good when using during the night in the dark. The actual shower was good. The lights are very strange you either have them all on or all off. When on very bright. When off too dark. The hotel is in a great position within Liverpool city centre and not far from Lime St train station.

Partner

6/10

Pleasant

16 Sep 2025

Elaina

Easy access to looking around the city.
Not too keen on the room as no view from the window being at the back of the hotel.
Disappointed as no English breakfast.

Leisure Partner

8/10

Excellent

14 Sep 2025

Rachel

Room was tired looking, lots of stains on carpet

Friends_and_family Friends

10/10

Exceptional

09 Sep 2025

nigel

Great stay, comfy and shops easily accessible. No cooked breakfast is a bit of a downer though, only baked beans and scrambled eggs. The ret of it was fine

Business Self

8/10

Excellent

09 Sep 2025

Beverley

Good location

The hotel is well located. Unfortunately not safe. An item was take from my room

Business Self

10/10

Exceptional

08 Sep 2025

Eileen

Lovely stay, already booked to return in November

Leisure Family

2/10

Poor

28 Aug 2025

Reima

There was a very leaky (pouring) sink in the bathroom, held together with duct tape (in a Premier room). Staff were less than helpful, but offered a different room - which had a blocked sink. That sink was unblocked the next day, by a more helpful and supportive staff member. It’s not worth the cost. If you want to stay in a Beatles themed hotel - head over to the Hard Days Night hotel around the corner.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Carol

Modern well set up hotel with everything you need .Comfy clean beds ,roomy shower,soft fluffy towels.good safety key system..

Leisure Friends

10/10

Exceptional

25 Aug 2025

Linda

Great staff, walkable

10/10

Exceptional

24 Aug 2025

Samantha

Amazing location for Cavern Quarter, shops and short walk to the Docks. Clean room, friendly staff and comfy beds.

Friends_and_family Friends

2/10

Poor

23 Aug 2025

Alex

Dirty towels and bathroom cleaner entered room at half 10 after me saying just a minute no house keeping etc just a knock on the door... so that didnt make us feel very welcome check out finished at 11 so felt rushed out staff that checked us in was lovely and where greated coming and going but cleaning staff seemed rude and rusbing us out and room was not very clean

Business_and_leisure Partner

10/10

Exceptional

20 Aug 2025

james

Excelent will be back.