Name: Radisson Blu Liverpoo
Address: Old Hall Street, 107, Liverpool, L3 9BD, GB

2/10

Poor

19 Jul 2026

James

Aircon broken, no replacement room offered, minimum temperature was 24.5C - couldn’t get cold water out of the shower to cool down, shower head wouldn’t point at you without being held.

Offered a fan but it was the loudest device created by man and the base was half missing meaning it couldn’t stand up on its own.

Reception was a mess with building work going on.
Shampoo wasn’t restocked in the 4 days despite asking for it.
Phone to reception not answered 2 out of 3 times.

Just very poor all round - disappointing for the brand, and it was very expensive compared to the Indigo around the corner.

Friends_and_family Friends

8/10

Excellent

18 Jul 2026

Sharon

The quality of the information posters in the lift is of very poor quality for Radisson standards
They were creased, not even laminated
It’s about first impressions
Also the lighting in the lift is very dark

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Paul

Bedroom was moden and clean.

Partner

2/10

Poor

11 Jul 2026

Sharron

No air conditioning left the hotel early didn’t stay in the end we were offered a fan but it was useless the temperature in the room was over 28 degrees

Partner

10/10

Exceptional

10 Jul 2026

Steven

Great hotel with modern spacious room. Breakfast was OK but not inspiring. Staff were pleasant and helpful. Air conditioning in restaurant wasn't working so was very hot but the room was comfortable.

Business

10/10

Exceptional

08 Jul 2026

Carmen

Its was amazing experience and place was nice too so helpful aswell

Family

6/10

Pleasant

08 Jul 2026

charlotte

Room was a great size but there was only one thin pillow each. No spares in the cupboard. The air conditioning didn’t work despite trying to reset it and looking up instructions. The room was 27 degrees overnight and the window doesn’t open! They could do with fans in the room as a stand by.
It would be better if there was a plus socket nearer the bed as I need a machine overnight for breathing and there was nowhere to plug it in (although there are phone charger sockets)
There was no fridge, which would have been useful due to the temperature and the bottled water going warm.
After flushing the loo, when the tank finished refilling there was an almighty bang each time.
I didn’t bother mentioning any of this upon checking out, because the lad on reception barely looked up a us, and didn’t ask if everything had been ok with the stay. He simply mumbled that we were checked out. And that was that!
The receptionist the night before on check in was lovely though and she gave all the info about the amenities etc.
price of the room was fair. Nice and clean and it’s close to everything you need in town.

Partner

4/10

Poor

03 Jul 2026

Martyn

Funny smell in the room , extra charge of £50 still not received back and also attitude of receptionist was extremely poor .

Friends_and_family Family

8/10

Excellent

02 Jul 2026

William

Nice staff clean room comfortable bed

Self

10/10

Exceptional

28 Jun 2026

Dean

Great hotel! Having stayed at most hotels in Liverpool I was mega impressed at how quiet this hotel is, how good the staff are and how nice the breakfast is. Defo recommend

Self

4/10

Poor

28 Jun 2026

Michael

We booked a room with twin beds and arrived at 2pm. We were told we were too early and had to wait for 3pm along with about 30 other people who were milling about by reception. We were told our room had a double bed but they would sort it.
At 3pm, all 30 people rushed forward to the desk to be delayed by just 2 staff, it was a shambles.
Went to the room and lo and behold it was still a doing bed. So down I went to again ask for it to be dealt with and was told that while we were out they would sort it.
On our return at 1am we found the bed was still a double bed so down I went yet again to demand it gets sorted. To say I was met with arrogance from the staff was an understatement. It was as if I was being awkward.
Finally a staff member came upstairs and altered the bed before tossing sheets into the bed and leaving in a huff.
I couldnt wait to leave in the morning so didnt stay for breakfast.
This is the third time we have been met with arrogant, disinterested Radisson staff, and it's safe to say we won't encounter them ever again.

4/10

Poor

28 Jun 2026

Angela

Check in was a joke. Queue out of the door and rooms not ready, one reception desk on trying to cope (not very well). Air con in room not working which seemed to be a common theme. No way to complain about this due to the front desk chaos.

Partner

8/10

Excellent

20 Jun 2026

Diciann

Beautiful ambiance and lovely staff

8/10

Excellent

20 Jun 2026

Sioned

Lovely welcome at reception.
Room spacious and clean
Negative - air con and ice machine not working.
Would stay again

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Nigel

Now rooms are refurbished they are much better. The White Bar is currently being refurbished and I look forward to seeing that when it done. What makes the hotel great is the staff.

Self

10/10

Exceptional

16 Jun 2026

Sophie

Hotel lovely and clean and in a good location. Shame the hotel bar closed at 11.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2026

John

Everything about this place is First class . The only problem and it's not major is the fact I wasn't able to control the heating was far too hot . Other than that absolutely amazing hotel.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Darren

Ticked all the boxes, lovely large room

Self

8/10

Excellent

08 Jun 2026

glyn

A great location poor bar

Partner

10/10

Exceptional

04 Jun 2026

Emma

Great stay, can’t fault it

Friends_and_family Family

8/10

Excellent

31 May 2026

Liam

Comfy rooms. Good location for exploring the dockside. Easy drive into the hotel.

4/10

Poor

31 May 2026

William

They took a £50 deposit from my CC instead of putting a hold on it and had to chase them up to return it. Was told by the bar staff I couldn’t have a glass of wine only beer but they then served a lady wine a few minutes later. Then they rang my room in the early hours and said I’d requested an alarm call which I didn’t. Won’t be staying here again.

Self

10/10

Exceptional

30 May 2026

John

Fantastic hotel. Great location. Large room

Partner

10/10

Exceptional

20 May 2026

Christeena

I loved the location. It was near the water and a short walk to The Cavern Club and a short walk to the World Museum and Radio city. The room was spacious and clean overlooking the Mersey river

Self

10/10

Exceptional

18 May 2026

Abhishek

Great staff! Good location

10/10

Exceptional

18 May 2026

Abhishek

Good Location. All attractions walkable.

10/10

Exceptional

17 May 2026

tracy

Fantastic stay. A little bit of a walk from the city centre but other than that the hotel was brilliant.

Friends

6/10

Pleasant

11 May 2026

Gemma

Really nice hotel but one lady on reception was really rude. I asked a question and she just snapped “we don’t do that”. I was taken aback and left. She shouted “you’re welcome” to me as I walked out the door! Wow.

Partner

2/10

Poor

08 May 2026

Pavan

No air con
Staff dont help

Friends

8/10

Excellent

08 May 2026

Sian

The hotel is located in a quiet area of Liverpool. Walkable to all tourist attractions.We found our room very clean. No flannel in bathroom and when I asked for one was given a hand towel. Some interior decor needs looking at e.g rip on bench in restaurant, chairs in restaurant and bar area with cheap coverings and not comfortable. Staff very accommodating. Breakfast had a good choice however bacon in buffet area was hard. Freshly cooked omelette was delicious. We would stay again.

Partner

10/10

Exceptional

05 May 2026

Ruth

Room as described, very friendly staff and great location. There is no parking onsite but a NCP car park 2mins down the road that is easy to find

Partner

8/10

Excellent

05 May 2026

Ben

Decent city centre hotel. Perfect for getting to the Hill Dickinson Stadium.
The pipes/pumping are a bit noisy.

Self

8/10

Excellent

03 May 2026

mark

Clean room staff very friendly. breakfast very good. excellent range. parking was easy over the road Thought dining area seating looked tired though with ripped seat and fraying leather. but enjoyed two nights there

Partner

6/10

Pleasant

03 May 2026

Julia

Couldn’t work out how to turn the air con off in the bedroom so too noisy at night.
Breakfast poor quality. Tough bacon unpleasant to eat so didn’t think the food quality was very good. Reasonable selection at breakfast but didn’t rate the cooked food at all.

Partner

8/10

Excellent

02 May 2026

Graeme

Good size room

Friends

10/10

Exceptional

27 Apr 2026

Joyce

Very spacious hotel, friendly and helpful staff but there was no restaurant for an evening meal.
The breakfast was very good.

Friends

10/10

Exceptional

25 Apr 2026

ronnie

Very clean, spacious room , no parking and breakfast was pricy so I went to a cafe on the same road , so close to moorfields train station

Friends_and_family Friends

8/10

Excellent

18 Apr 2026

Yolanda

Great Room, Breakfast and nice staff. I parked a bit fat vecause i was told to use the NCP capital one when it should have been the pall mall one
I also didnt realise the pool had gone.

Self

10/10

Exceptional

16 Apr 2026

Susan

Room was lovely and clean.

6/10

Pleasant

16 Apr 2026

Trushal

No gym or swimming pool or sauna

Self

8/10

Excellent

14 Apr 2026

Scott

Bed was comfortable but pillows not so good.
Plenty of parking options nearby cost circa £17.50 overnight. Don't forget the visitor tax of £2.40 either.
Bar food and service good and pricing as expected.

Self

8/10

Excellent

11 Apr 2026

Patrick

The rooms are too hot even with air-conditioning turned all the way down it made no difference

Friends_and_family Friends

10/10

Exceptional

09 Apr 2026

WADAH

satayed one day at a superior room. clean room , furniture and toilet are in excellent condition. seems that a renovation has been done recentley. recommened

Friends

10/10

Exceptional

07 Apr 2026

Brian

Justin at reception was excellent and went above and beyond the call of duty to help us. The staff were very helpful in general though it was strange to have an evening meal sat in a bar area. The car parking was easy even if it was 100yds away along the road and under the offices.

Partner

10/10

Exceptional

05 Apr 2026

Alison

Lovely stay. Nice and clean

Partner

10/10

Exceptional

05 Apr 2026

Mr Paul

Good rooms, great breakfast, modern hotel

Business

2/10

Poor

30 Mar 2026

david

Extremely hot, air con didn’t work. Complained to reception. Too them 30-40 mins to move us to the next room that didn’t have air con. Terrible nights sleep due to the heat

Partner

10/10

Exceptional

24 Mar 2026

Sean

Was amazing value

10/10

Exceptional

17 Mar 2026

Tharushi

Room is clean and nice, staff were friendly

Partner

8/10

Excellent

16 Mar 2026

Mikael

Noisy ventilation, toilets don't flush properly.

8/10

Excellent

16 Mar 2026

Ciaran

Clean room friendly staff

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Lynsey

Nicer Radisson than others I’ve stayed in. Lovely, modern and comfortable room.
Only a few mins walk from moorfields train station and shops/bars/restaurants

Friends_and_family Friends

6/10

Pleasant

24 Feb 2026

MARK

Payed an extra £25 to check out at 2.00 wasn't to pleased to get a knock on the door at 1.45 then before i opened the door cleaner let herself in with a key .At 2.00 we left the room as we opened the door we had 4 cleaners sat on floor straight outside our room sniggering waiting for us not appreciated

Partner

10/10

Exceptional

20 Feb 2026

Stephen

It was not a problem but the hotel is obviously in the middle of renovations. Only two floors appeared to be open for guests. It was quiet. The stay and staff were excellent.

Family

6/10

Pleasant

12 Feb 2026

Julie

Room okay

8/10

Excellent

03 Feb 2026

Ben

Friendly and helpful staff.

Leisure Self

10/10

Exceptional

03 Feb 2026

Conor

Lovely spacious and clean room.

Partner

10/10

Exceptional

27 Jan 2026

RICHARD

Easy check in, clean and tidy room.

Leisure Self

10/10

Exceptional

22 Jan 2026

Nigel

Lovely and helpful staff. Even though 3 floors are currently being renovated there was no disruption.

Business

6/10

Pleasant

18 Jan 2026

Martin

The room was basic even though branded as Superior. Was not made aware that building work was in progress before arrival, would have expected to know this or been advised on arrival.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Gary

Lovely hotel, it's in a great location for centre/everton football ground. Comfy beds.

Leisure Partner

8/10

Excellent

15 Jan 2026

Emily

Room was clean, staff lovely and breakfast was great. Good position to explore Liverpool.

Leisure Partner

6/10

Pleasant

14 Jan 2026

Patrick

Breakfast was pretty disgusting, everything dry and cooked to death. Room was a bit run down and there was mould and rust in bathroom. I got it for the late checkout so I could sleep till late but the fire alarm went off at 11 and there was workman drilling into walls from early

Business Self

8/10

Excellent

10 Jan 2026

Barry

Spotless room very friendly staff

10/10

Exceptional

08 Jan 2026

Paul

excellent stay as always

10/10

Exceptional

05 Jan 2026

Diane

Lovely hotel
Excellent staff
Very clean
Gorgeous room with river view

Partner

6/10

Pleasant

05 Jan 2026

Glynn

Good location for Everton stadium, needs a refurbishment pretty badly.

Partner

10/10

Exceptional

02 Jan 2026

Paul

Clean room. Comfortable bed. Quiet.

Self

8/10

Excellent

30 Dec 2025

Jessica

We were very grateful to be upgraded to a lovely big room and we requested a high floor and quiet room and this was provided. Our only issue was the heat in the room meant we didn’t sleep great.
The guy on reception was great.
For what we paid it was a bargain and we would return.

Partner

10/10

Exceptional

14 Dec 2025

Michelle

Room was lovely and the staff were exellent.
Any problems dealt with.
The manager is so warm and friendly.

Partner

8/10

Excellent

06 Dec 2025

Phil

Hotel was good as usual. Had a weird experience of not being able to access the room twice and on the third occassion was given a key to a room already occupied!!! Luckily the presumed lady wasn’t in there otherwise that would have been an awkward encounter for both of us!!!

Business

10/10

Exceptional

02 Dec 2025

Alan

Excellent hotel, good location within walking distance of the city centre, great view of the river Mersey
Hotel was very clean, breakfast was fine, would definitely recommend and stay here again

Partner

8/10

Excellent

28 Nov 2025

Andrew

Decent sized room, although no fridge in room. Breakfast was also good

Business

6/10

Pleasant

28 Nov 2025

Matthew

Rooms are tired and needs a refurb.

Walls in my room were marked, bathroom has black mould on the seals, my towel had a hole in it, AC didn't work and no power options near the bed.

Business Self

8/10

Excellent

23 Nov 2025

James

+++Lovely hotel, great sized room, very friendly staff.
(-)Bathrooms need some tlc, no mini-fridge in room.

10/10

Exceptional

15 Nov 2025

Maria

Very comfortable rooms, good size and complimentary toiletries. The hotel is in a quieter part of the city centre so ideal if you want to avoid the noise of pubs and clubs whilst you’re trying to sleep. We had an issue that was very quickly rectified by moving us to a room nearby, great customer service.

Friends_and_family Friends

8/10

Excellent

15 Nov 2025

Graham

Clean large room. Staff were very helpful.

Leisure Partner

6/10

Pleasant

08 Nov 2025

Kerry

Check in was smooth and staff member was pleasant. Hotel room very dated. Marks on walls. No sockets next to bed to charge phones.. The bed was 2 single bed pushed together was humped in middle and sagged on the sides. The room was too hot and stuffy unable to control the temperature despite contorller on the wall. Breakfast looked impressive but low quality produce was tasteless and disappointing. Would.not return to this hotel.

Leisure Partner

10/10

Exceptional

05 Nov 2025

David

Good stay

10/10

Exceptional

31 Oct 2025

James

_

Business Self

4/10

Poor

29 Oct 2025

Maria

Room was not clean. Stains all over the carpet. Bathroom dated and needs repairs badly. The room we had was right next to generators so not much sleep. Staff lovely and breakfast really good.

Friends_and_family Friends

8/10

Excellent

27 Oct 2025

Bethan

Clean quiet room, great black out curtains and amazing breakfast. Just a shame that TV channels limited - no Netflix or Sky/Satellite TV. Staff very helpful and friendly.

Partner

8/10

Excellent

27 Oct 2025

Adam

The room was very clean, but very dated in need of some modernisation compared to other options in the same price bracket, parking isn’t on site but the NCP was near enough. I was expecting more help from staff I was on my own with an 18 month old, and wasn’t offered a hand with my bags, and come breakfast I wasn’t offered a high chair or even told around the ability to order different options until a hotel guest told me I could of ordered porridge. All in all a clean room in a quiet location.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Oct 2025

Ian

Room clean and tidy. Plenty of choice for breakfast

Partner

6/10

Pleasant

22 Oct 2025

Lisa

There was no parking area. Room was Ok. TV displayed no information about the hotel/room service/other services/city information. No fridge. Door lock was broken. Temperature was broken. Needed an upgrade in our opinion - lots not working and very tired looking

Partner

8/10

Excellent

13 Oct 2025

Catherine

The room was clean & comfortable we didnt use the parking

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Cheryl

Fabulous overnight stay, highly recommended!

We had a great welcome and check in experience, very friendly staff. Lovely large room with very large, comfortable bed. I love the style of this hotel too. Great breakfast, overall a brilliant stay and would definitely recommend this hotel!

Friends_and_family Friends

6/10

Pleasant

10 Oct 2025

Richard

2 night business stay

Getting a bit rundown here. My room had a missing dial on the air conditioning control panel and worryingly the security bar/latch was missing.
Im stay for business again as its very close to the office, but I wouldn't bring my family here.

Business

10/10

Exceptional

10 Oct 2025

Janet

No parking at this hotel.

Very clean. Friendly staff.

Great breakfast. Very hot and excellent choice. From full English to continental. Anything you wanted with gluren free clearly marked.

Enjoyable stay and attractions walkable.

Leisure Partner

8/10

Excellent

08 Oct 2025

Neil

Good place for shops and eating

Leisure Partner

6/10

Pleasant

02 Oct 2025

Polly

The water in the shower was so hot it was a health and safety hazard!

8/10

Excellent

15 Sep 2025

William

4 night stay.

Nice secure hotel.
Spacious room.
No sheets on bed. Very hot.

Restaurant staff very friendly and accommodating.
Good gluten free breakfast options.

Partner

10/10

Exceptional

02 Sep 2025

Verified traveler

As good as they come!

Very comfortable stay.

Business

10/10

Exceptional

26 Aug 2025

Verified traveler

Now this is what I call a Premiere Inn!

I enjoyed my stay. After checking out of a not so Premiere hotel, this was a very special treat.

Business

6/10

Pleasant

21 Aug 2025

Dolores

No notification regarding road closure to access the hotel, this has been going on for weeks, we were stressed trying to negotiate alternative route with parking

Leisure Family

8/10

Excellent

16 Aug 2025

Deborah

The breakfast was good with a good choice. The hotel is situated further out of the centre of Liverpool as first thought. There was no mattress protector on the mattress, just the sheet.

Leisure Partner

8/10

Excellent

11 Aug 2025

Gregg

Rooms appear a little dated, could do with a spruce up. AC a little noisey & room quite warm without it…
Bed was large & comfy

Leisure Friends

6/10

Pleasant

10 Aug 2025

Darren

Good location, needs some redecorating. Stayed 15 years ago and hasnt been updated since.

4/10

Poor

05 Aug 2025

Howard

Won't stay again

We had stayed in this hotel 10 years ago when the accommodation was fresher and very busy. That is not the case now, the hotel is tired and needs money spending on it. We booked a Premium Room but it wasn't a premium standard. Picture of the room is not what the room is really like. Only 1 desk chair for a couple, dirty stained carpets, thin pillows. We rang reception and asked for a 2nd chair and we were brought a high old fashioned bar stool that you slipped off. Nothing like to comfy chair shown in the picture of room on line. We had to ask for a room change the following morning as the air conditioning unit was broken and wouldn't turn off, fan was stuck on max so very noisy and had very little sleep. The 2nd room was not much better but at least the air conditioning worked and we could turn it off for sleeping. The staff were accommodating and helpful and gave us a drinks voucher to purchase free of charge 1 drink each at the bar.

Partner

8/10

Excellent

28 Jul 2025

Cecilia

Good option for a city stay

Perfectly good hotel for a short stay in Liverpool. We were attending a concert out at Anfield and there was a bit of a walk to the shuttle bus but otherwise location is fine for a city centre stay.

The hotel is clean & comfortable. Our room was a little tired and needs more plug sockets especially nearer to the bed for charging devices.

Partner