Name: The Liverpool Inn Hotel
Address: 4-8 Mount Pleasant, Liverpool, GB

2/10

Poor

17 Jul 2026

Joe

STAY AWAY FROM THiS PLACE

Pictures are not even close to the actual place. You have to buzz in for quite a long time just to get into the front door. They have absolutely no customer service. I am disputing the charge as fraud.

Sheets looked like they had not been cleaned. The bathroom did not have all of the amenities they claimed were included.

So bad we left and found another place to stay.

Family

6/10

Pleasant

01 Jul 2026

Giancarlo

It was hard to find as looked nothing like the pictures. It's basically a door with very little signage. A incredibly basic hotel for the price. It wasn't dirty but not to a high standard and literally is just a basic and creaky bed. B

Friends

4/10

Poor

15 Jun 2026

Philip

We paid a substantial amount for our overnight stay in this hotel but it offered the experience of a poor quality budget hotel. Our room had only been half cleaned, with a half used small bottle of shower gel still in the bathroom and the remains of a sachet of instant coffee in the room. There was just one mug, although we had booked the room for two, but we elected not to use that mug because we were not confident that it would be clean. The mattress on the bed was badly stained. The shower leaked (a common hotel experience) but this leaked out of the bathroom into the bedroom.

My partner accused me of booking somewhere grotty on the cheap but I paid a substantial amount for the room and expected a much higher quality experience than we received.

Partner

10/10

Exceptional

12 Jun 2026

Gillian

Great staff, very helpful.
Well situated for central Liverpool.
Basic but clean.
Value for money.

Partner

6/10

Pleasant

10 Jun 2026

Chantelle

A budget hotel which is close to the train station, metro, and shops. The room was clean but the bathroom wasn’t great. Quite noisy at night but that is to be expected given the location.

We didn’t interact with any staff as we were emailed the access codes to the main door and our room before arrival.

Friends_and_family Family

8/10

Excellent

30 May 2026

Susan

Great location , friendly helpful professional staff at reception and cleaning and maintenance team.
Luggage storage which was great, room clean and well equipped.
Great value for mo et in a busy city.
Will stay again. Thanks to the team!

Family

4/10

Poor

24 May 2026

Comfort

Firstly, the name was misleading \"The Liverpool Inn Hotel\". it was not value for money. The room with two single beds - was very small not adequate space. The location of the room was not apleasing.

The place was not suitable for someone who has disability - no lift
The mattress were too soft although the bedlinen were clean

Staff: on arrival we were welcome by and elderly man.

The bar - I cannot comment on this, as we dont drink alcohol.

Shops nearby - good location to the place.

I will not recommend people, unless the name is change to say \"Inn only\" instead of \"Hotel\". As this might help others when looking for place to stay.

10/10

Exceptional

21 May 2026

Ronan

Peter was the man, very helpful

Friends_and_family Friends

8/10

Excellent

15 May 2026

Michael

Small but very clean room above pubs in a great location.

Self

2/10

Poor

10 May 2026

Howard Martin

This was not at all what I expected for the price and we decided to cancel our reservation and quickly left despite the no-refund policy. The pics on Expedia were highly misleading. The reception is up one flight of stairs and the room was an additional floor up, with no lift, so we had to drag our luggage up two flights. The room was extremely sparse, with no decor at all, white walls, and garish bright white overhead light. The beds were hard, there was no furniture other than the beds, so no place to put your luggage besides the bed or the floor and nowhere to sit other than the beds. The bedroom had no windows but there was a small window in the bathroom and another small window in a little area between the bedroom and bathroom - that window looked out onto a grimy area with the wall of another building a few feet away. The toilet had some leftover toilet paper in it which led to the impression it hadn’t been properly cleaned before our arrival. The towels were rough and coarse.

For a two night stay I was charged $400! This might be an acceptable place for $70/night if you’re young and willing to rough it but not for $200/night. Total ripoff.

Partner

8/10

Excellent

02 Apr 2026

Richard

Very good location, clean room, served purpose for a night out

Friends

6/10

Pleasant

15 Feb 2026

Lynda

Just basic room

Partner

8/10

Excellent

02 Jan 2026

Gabrielle

Room was a good size and clean , staff were lovely. Only down fall is the noise from other guests. Good location and price

Friends_and_family Friends

8/10

Excellent

07 Dec 2025

Colleen

Literally 2 minutes walk from Lime St Station and less than 10 from the O2 Academy. Comfy beds and exactly what we needed for an overnight stay to see a gig. It’s not particularly romantic or luxurious, but the price reflects that.

Leisure Family

4/10

Poor

30 Nov 2025

Motse

The hotel was clean, centrally located, and the people who worked there were helpful.

The problem I have is that I chose this hotel because it was advertised as having a 24/7 reception, which I needed as I was arriving late and leaving early.
The room had a broken ironing board and no iron, and I was unable to get replacements as there was no reception in the morning.
The lights and plugs were unplugged, I had to shift the bed the find the cables and plug them in myself.

Business Self

8/10

Excellent

22 Nov 2025

Riaz

Good clean no frills Hotel in a great central city location

Leisure Partner

8/10

Excellent

28 Oct 2025

Stephen

Clean spacious room and had real teabags. Great location a few mins walk from train station and the shops & bars.

Partner

10/10

Exceptional

26 Oct 2025

Mark

Central location,parking nearby,clean rooms

Partner

10/10

Exceptional

22 Oct 2025

Jonathan

Very good friendly service, clean room, great location.

Leisure Family

8/10

Excellent

15 Oct 2025

Brian

Great location easy walk to train station Cavern quarter docks and pubs

Partner

2/10

Poor

10 Aug 2025

Dion

Smelled like urine and smoke

If you are looking for a teeny tiny room that smells like urine and smoke, and is so noisy you can't sleep, then this place has it all.

Whether the smell came from the beds, carpets, or the mystery corner is all part of the adventure you will have if you chose to spend a night at this hotel.

Conveniently located in the city centre, you have quick access to homeless people, drunken fights, and loud noises all night.

However, the literal fight that broke out in the stair well at 3 am outside the room, was the highlight of my stay. Money well spent to be kept up all night by this.

For those looking for a gym, unfortunately, you are out of luck, however, the place has no lift so you get both leg day and weights from climbing up four flights of dangerous stairs with suitcases.

Very family friendly if the fights and urine smell are the vibes your family looks for in a vacation. The TV the size of a clock will keep the kids entertained, but if it doesn't, then smell bingo or guess who will win the fight and do they have weapon might.

The bathroom, that requires you to step inside the shower to close the door to use the toilet, is an engineering marvel that you should not miss the experience of. Nothing like wet feet while you use the toilet. Interestingly the toilet is the one place that the urine smell doesn't come from.

All in all, this hotel gives you everything you could ever want, if what you want is strange smells, lack of safety, and being kept awake all night.

Partner

10/10

Exceptional

05 Jun 2025

Colin

Liverpool stay

middle of liverpool ideal for everything

Partner

6/10

Pleasant

08 Dec 2024

Sasha

Great location in the heart of Liverpool.

10/10

Exceptional

28 Sep 2024

Laura

Very welcoming & great service. Room was clean and everything worked just right. Also in a good central location in the city.

Friends_and_family Family

10/10

Exceptional

19 Aug 2024

John

Lovely friendly little hotel right in the heart of town. I think the only downside was the noise from other rooms and the corridor was a little intrusive. Nothing out of order just possibly an older building not being soundproofed. That said I'd happily stay here again.

8/10

Excellent

14 Aug 2024

Jason

Ideally located, decent price great customer service. Karaoke bar next door so if you like karaoke you’re all good. En-suite could do with a bit of an upgrade but adequate for what you need.

Business Self

2/10

Poor

14 Jul 2024

NOEL

Night Porter was so rude shouting when we went to wrong room. Room nothing like the picture. Cheap bed linen

Leisure Friends

6/10

Pleasant

08 Jul 2024

Stuart

Brick wall outside of window

10/10

Exceptional

30 Jun 2024

Jackie

It was a central location and very accommodating to my request for an early check in.

Leisure Family

10/10

Exceptional

10 Jun 2024

Carol

We enjoyed being so central to all amenities and being only 5 minutes from Lime street Station

Leisure Friends

10/10

Exceptional

31 May 2024

Jacqueline

Great location - really friendly staff. Basic but very clean - would definitely use again

10/10

Exceptional

16 May 2024

joshua

Nice little hotel, lovely staff members

Leisure Partner

10/10

Exceptional

20 Mar 2024

Greg

Great location, well priced, and lovely place for a one-night stay over.

Business Self

10/10

Exceptional

04 Feb 2024

Stuart

Brilliant small hotel very clean Great location for the city centre.Room was well equipped.

Partner

6/10

Pleasant

01 Feb 2024

Eoin

There are 2 liverpool inn hotels on the same street. The big hotel is closed the public. The small hotel is 3 star at best but is very well located

2/10

Poor

13 Dec 2023

David

Stag do running up and down stairs all night. Got about an hours sleep!

Business Self

10/10

Exceptional

03 Dec 2023

Peter

It was very easy to get to good clean room and comfortable beds nice staff

6/10

Pleasant

25 Nov 2023

Debra

Very helpful staff. Good shower, well situated.

Leisure Family

6/10

Pleasant

28 Oct 2023

Rebecca

The hotel is in great location for bars, restaurants and shopping plus the bus stop is just a couple of minutes walk.
We stayed one night, arrived later in the evening and had a warm welcome on check in and shown to our room.
The room is basic but clean and has everything you need, it lacks a bit of a feminine touch maybe - a bedside table, lamp and a full length mirror would be great but there is a hairdryer, iron and kettle which is very helpful.
Beds were comfy, shower was decent and we were able to leave our bags when we checked out.
There is 2 flights of stairs so be aware of that as I didn't see a lift.
For the price we paid it couldn't be faulted and we would stay again.

Friends_and_family Friends

10/10

Exceptional

06 Sep 2023

Frances

Have stayed here afew times and would recommend. Very helpful staff, comfortable rooms and central location

Friends_and_family Family

8/10

Excellent

05 Sep 2023

Verified traveler

Whistle Stop in Liverpool

It was a quick visit through Liverpool and it offered everything we needed, but the shower had black mold in the seams and it would be nice to have a top sheet instead of only a comforter to use as a cover. I doubt those big, thick comforters get washed and dried after every guest, that is not sustainable.

Partner

10/10

Exceptional

04 Sep 2023

Alan. Keith

Good stay

Friendly and helpful staff , let me down off stuff before check in time and clean and tidy

Self

2/10

Poor

11 Aug 2023

Marc

Was a extractor fan for cafe below going all night was very noisy.

8/10

Excellent

14 May 2023

Louisa

We arrived late and left early so am unable to comment much on the area however staff were helpful and efficient as we were in a rush. Room was clean but small. It did what it needed to but couldn’t spend a long time in this room if we had wanted to due to small size.

Leisure Friends

10/10

Exceptional

17 Apr 2023

Jack

Excellent

We were let down with a stay somewhere else last minute. So friendly, helpful and accommodating. Brilliant hotel right near the centre and great staff

Partner

10/10

Exceptional

12 Mar 2023

Laurette

Happy reunion

Very central to the echo arena city centre and across the road car parking. There were no issues loved the room staff welcoming all in all home from home will definitely stay again 🙂

Friends_and_family Family

10/10

Exceptional

01 Dec 2022

Jack

the hotel is located above a shopfront, a very short walk away from Liverpool Lime Street station and the city centre. i found it easy to find and the room was quiet, clean and warm.

doors are open 24 hours, you need your room keycard to get into the building so feels secure. excellent for the price, overall a very positive experience

Leisure Friends

8/10

Excellent

04 Nov 2022

Wai Leung

Clean and quiet place. Location is excellent. Really close to the train stations and high street. The staff is helpful and friendly.

Business_and_leisure Family

10/10

Exceptional

22 Oct 2022

Carlos

It was a very good experience, the place es very well located

Leisure Family

10/10

Exceptional

19 Sep 2022

Tina

Great

Friendly member of staff, excellent location and large room to fit 5. The beds were the most comfortable beds i have ever slept in and the room was perfect had everything needed for a night out. Nice touches like tea coffee milk and biscuits supplied.
Furniture and decor quite dated and bathroom could do with an update. But for the price we paid the location and comfort you can not go wrong and would definitely use again for a couple of nights stay.

Friends_and_family Friends