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Hope Street Hotel

Liverpool · United Kingdom

40 Hope StreetView location

9.0/10Excellent1,007 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hope Street Hotel

Hope Street Hotel is an independent 4 star boutique hotel. 149 rooms are divided between Standards, Deluxes, Studios and Suites all with a city chic style. The hotel has two restaurants – The London Carriage Works (TLCW) and 1931.

TLCW is an award-winning restaurant with a focus on fresh, seasonal and local produce and 1931 serves delicious hand-stretched pizzas, pasta and sharing boards. Our gorgeous new spa opened in 2021.

Access to the award-winning Hope Street Hotel Spa, including swimming pool, outdoor vitality pool, saunas and steam room is available to hotel residents at a discounted rate of £45 per person Monday to Thursday and £55 per person Friday to Sunday. Advance booking is recommended. Over 18s only.

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With a stay at Hope Street Hotel, you'll be centrally located in Liverpool, within a 5-minute drive of Liverpool ONE and Royal Albert Dock. This spa hotel is 2.9 mi (4.6 km) from Anfield Stadium and 1.4 mi (2.2 km) from M&S Bank Arena.

Make yourself at home in one of the 149 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Liverpool? This hotel has 581 square feet (54 square meters) of space consisting of conference space and 5 meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: GBP 2.40 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 19.50 per person
    • Nearby parking fee: GBP 15 per day (984 ft away)
    • Pet fee: GBP 15 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Crib (infant bed) fee: GBP 10 per night
    • Pool fee: GBP 55 per day
    • Spa fee: GBP 55 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Lao

    Japanese

    Filipino

    English

    Latvian

    Chinese (Mandarin)

    Italian

    Polish

    French

    Turkish

    Spanish

Nearby attractions

Hope Street 0.1 km / 0.1 mi
Philharmonic Hall 0.1 km / 0.1 mi
Liverpool John Moores University, Mount Pleasant Campus 0.1 km / 0.1 mi
Everyman Theatre 0.3 km / 0.2 mi
University of Liverpool 0.3 km / 0.2 mi
Liverpool Metropolitan Cathedral 0.4 km / 0.2 mi
Jeffs of Bold Street 0.5 km / 0.3 mi
Chinatown 0.6 km / 0.4 mi
Liverpool Cathedral 0.7 km / 0.4 mi
Concert Square 0.8 km / 0.5 mi
Clayton Square Shopping Centre 0.9 km / 0.6 mi
Liverpool ONE 1 km / 0.6 mi
Royal Liverpool University Hospital 1.1 km / 0.7 mi
St. George's Hall 1.1 km / 0.7 mi
St John's Beacon 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 147
  • Number of floors (main building): 5
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
Show 40 more facilities & services
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Medical service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 5
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • SaunaExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hope Street Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Hope Street Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 22 m²TWN.DX
    TWIN DELUXEPhoto unavailable2 photos

    Hope Street Hotel

    TWIN DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hope Street Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hope Street Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Hope Street Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hope Street Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Hope Street Hotel

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • Safe
    • Shower: 1
    • Bathroom: 1
    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable heating
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • TV
    • Radio
    • Hi-fi
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hope Street Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Hope Street Hotel

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 31 m²STU.ST
    STUDIO STANDARDPhoto unavailable4 photos

    Hope Street Hotel

    STUDIO STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Sofa bed, Rollaways on demand, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Hope Street Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Hope Street Hotel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hope Street Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hope Street Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hope Street Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Hope Street Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hope Street Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Hope Street Hotel

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hope Street Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hope Street Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Hope Street Hotel

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 22 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable2 photos

    Hope Street Hotel

    DOUBLE DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Hi-fi
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hope Street Hotel

9.0
Excellent
1,007 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Pauline
Position was good.
Room clean
Staff good
10/10
Exceptional
26 Jul 2026
alison
Lovely fresh, clean hotel, brilliant area, lots of lovely places around, just wish we’d been staying longer!
10/10
Exceptional
25 Jul 2026
JAN
Great location and very nice hotel. We thoroughly enjoyed our visit.
10/10
Exceptional
25 Jul 2026
Graeme
We thoroughly enjoyed our stay at the hotel. The overall service and quality of the hotel is very good. The location is also ideal for us.
8/10
Excellent
24 Jul 2026
Sue
Stopped over a couple of nights for daughter’s graduation. Nice clean place with good facilities in the room. Did not eat there, only because we had booked meals elsewhere as part of overall celebration
10/10
Exceptional
24 Jul 2026
Anne-marie
Amazing hotel, stayed for my daughter’s graduation. Room spacious and clean. Staff were absolutely lovely and helpful. We could figure out shower temperature, range reception and someone came up within minutes to sort it out. Central to where we needed to go. Would not hesitate to stay here again
10/10
Exceptional
24 Jul 2026
Mike
Fantastic hotel and staff were amazing , great location
10/10
Exceptional
17 Jul 2026
Gavin
Top quality hotel highly recommended
Partner
10/10
Exceptional
14 Jul 2026
Mark
Modern & well appointed. 2 restaurants on site
Self
10/10
Exceptional
01 Jul 2026
Michael
Great place in a great location.
10/10
Exceptional
28 Jun 2026
Simon
This hotel is gorgeous - 2nd stay for us and would definitely stay again. Room was clean, staff were really helpful. Only issue was the bar didn’t have a great selection of draught alcohol due to it selling out
Friends_and_family Friends
10/10
Exceptional
28 Jun 2026
Dipa
Delightful hotel great showers and beds. Excellent front of house. In a great location.
Business
10/10
Exceptional
26 Jun 2026
Adam
Perfect luxurious stay for a night away
Partner
10/10
Exceptional
25 Jun 2026
David
Excellent location, very clean room and all the staffs were very helpful. I had very squeaky set of wheels from my suitcase and was able to borrow a can of WD40 from maintenance to solve the issue. Very helpful!
Partner
8/10
Excellent
18 Jun 2026
christopher
Clean room
10/10
Exceptional
18 Jun 2026
Christopher
Very impressed from start to finish
Welcoming and helpful staff
Lovely interior and room was spacious and furnished tastefully
Food and wine list at carriage works equally good as was breakfast
5 star recommendation
Self
10/10
Exceptional
16 Jun 2026
Susan
Lovely property with clean rooms and general areas. Great decor with lots of original wood flooring and ironwork etc. nice atmosphere in the bar in the evening. Enjoyed our meal in 1931 restaurant. Really handy for the Liverpool Philharmonic across the road.
We wouldn’t hesitate to recommend the hotel and the venue.
Partner
6/10
Pleasant
14 Jun 2026
Niloofar
The hotel check-in was at 11 am and when we arrived we asked them to let us stay for an extra hour and we would pay for it for two hours. But from 11:30 they called us every 10 minutes and asked us to check out as soon as possible. This is not professional at all… and they charged us £50 for an hour and fifteen minutes
10/10
Exceptional
14 Jun 2026
Andrea
We had a wonderful stay at the hotel, our room was beautiful, the spa experience and therapy massage were so relaxing and the staff were all so helpful.
We’ll definitely be booking again
Partner
10/10
Exceptional
07 Jun 2026
Patricia
Excellent location.
Bar very handy for snacks & relaxation.
Breakfast, good selection.
Partner
10/10
Exceptional
07 Jun 2026
Helen
Very clean room with comfortable bed. Excellent breakfast with good vegan options.
Family
8/10
Excellent
05 Jun 2026
Michael
the hotel is nice enough depending on what you want in a hotel. the staff are very helpful. the room was clean. the bed was a little too soft but adequate enough. I didn't see the spa but on looking at the prices did feel it is a bit pricey. we didn't eat there so can't comment on that. Our room was nice enough but the shower was not a good design. the taps were quite hard to understand how to use even with given instructions that were incidentally the wrong way around. I had to near enough hug the wall to be able to get under the shower head to feel the water. this could also be a slip hazard even with a slip mat. On the whole our experience was ok but I feel the cost of the room is too much for what you get if you compare it to the likes of Travelodge or premier inn ect.
Partner
10/10
Exceptional
04 Jun 2026
Rebecca
The hotel decor is so welcoming and beautiful. Staff were friendly on the whole and check in was easy. The room had a bath which was great and check out is 11am! Fantastic hotel *****
Partner
10/10
Exceptional
04 Jun 2026
Jacques
L’ambiance, les deux restaurants ainsi que la qualité des équipements piscine,spa, salles et salons…
La localisation à distance de marche des Albert Docs !
Partner
10/10
Exceptional
30 May 2026
Anita
Hotel was stylishly decorated and there was a nice vibe created by the layout of the social areas and also by the staff. Room was really comfortable, clean and well thought out, again stylish decor and a spacious bathroom. Nice view across the rooftops to the Liver Building. Staff really engaging and helpful - it’s the staff that make it. Would definitely go back.
Friends
8/10
Excellent
26 May 2026
Alastair
Pity about the £55 charge to use the pool and no parking. Otherwise, a great hotel.
Family
10/10
Exceptional
25 May 2026
Caroline
Room was very clean and comfortable, and the staff were very helpful and friendly.
Partner
10/10
Exceptional
23 May 2026
Robert
Yah, it was really nice. Beds were next-level comfortable.
Self
10/10
Exceptional
19 May 2026
anna
Room was massive and very clean. The sheets and bed were so comfortable. Slept very well.
Friends_and_family Family
8/10
Excellent
15 May 2026
Susan
The hotel was clean and nicely maintained. Our room and bed were very comfy. It was a bit of a walk to the sights so I would have preferred a better located place but overall it was nice.
Partner
8/10
Excellent
10 May 2026
Carol
It was very conveniently located.
Self
10/10
Exceptional
04 May 2026
Holly
Great location, staff were brilliant, room lovely and clean.
Partner
10/10
Exceptional
30 Apr 2026
Jane
We didn’t eat or drink here because we were going out the night we were staying.
The gym however was really well equipped and included with your stay, the swimming pool however was not included in your stay and you had to pay another £45.00 each to be able to use it, as it is part of their spa. This we didn’t find out with the original booking, only a few days before when we got a welcome email, which was a slight disappointment as mostly included with your stay. Otherwise lovely hotel and the restaurant looked busy so presume food good.
Partner
10/10
Exceptional
29 Apr 2026
Linda
Lovely stay at a very nice hotel. We had a great meal in The Carriage Works on a Monday special with an included bottle of wine My only gripe is that it’s extra to use the spa.
Partner
10/10
Exceptional
28 Apr 2026
Maeve
Had the most amazing stay at this hotel. Julie at reception was so helpful and kind. We really enjoyed the spa as well. Victoria and Lily at the spa were also wonderful. The hotel is immaculate and the room was spacious and had everything you’d need. Will definitely return!
10/10
Exceptional
26 Apr 2026
James
Room was very clean, the windows look out to the offices across the road so you had to keep your blinds closed to preserve your privacy. The table was pushed up against the window so it was not possible to close the curtains. We arrived late, midnight and parked outside the hotel. Free till 7am. I got up and moved to the recommended Anglican Church carpark. Drove there and found out it was graduation day and it was closed (Thought the staff might have known that) parked outside the hotel and paid the £8 for 4 hours (reasonable) went on a bus trip and tried to renew parking, no renewal policy. £25 parking fine (cheaper than London). We had breakfast at the hotel. It was lovely with lots of choice and the staff led by Harry were wonderful. We didnt evening dine there but our friends did and they had nothing but praise. I would definitely stay here again. Great location, great staff and very nice room. I'll research my parking next time. Very much value for money
Partner
10/10
Exceptional
25 Apr 2026
Jacqueline
Wonderful friendly staff, quiet, comfortable and spotless clean hotel, great location.
10/10
Exceptional
16 Apr 2026
James
Really nicely laid out hotel room was spacious and large bathroom
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
Kevin
Friendly welcome, great room in line with our special request, great location. No1 choice in Liverpool for us
10/10
Exceptional
03 Apr 2026
Darren
This is a fantastic experience at the Hope Street hotel, from check in to enquiries the place and the staff are amazing, just sad it was just one night
Partner
10/10
Exceptional
01 Apr 2026
Keith
Best hotel in liverpool staff food rooms location etc etc
Self
10/10
Exceptional
29 Mar 2026
Penny
Excellent central hotel with great restaurant and bar .
Modern style , simple and comfortable. Highly recommend.
Partner
10/10
Exceptional
14 Mar 2026
Derek
Great location and lovely rooms
10/10
Exceptional
10 Mar 2026
Deborah
This hotel was chosen because it is directly opposite the Philharmonic. It was perfect in every way. We have been to Liverpool many times and it is convenient for sightseeing and shopping.
10/10
Exceptional
10 Mar 2026
Atherton
Beautiful hotel, lovely staff and great location
Partner
10/10
Exceptional
06 Mar 2026
Jennifer
Beautiful hotel. Fantastic location. Special thanks to Colin on reception for going above and beyond to make my stay exceptional
Self
8/10
Excellent
03 Mar 2026
Sophie
Gorgeous studio room, although there was an awful smell in the shower because it hadn't aired out. Monday morning was terrible when we were woken up by workmen in the room / roof above us, really annoying that we weren't warned about it or maybe been given a different room to begin with. Central location is great. Spa was good but very crowded for a Monday, so would not recommend visiting at a weekend or in peak times. Pillow selection could be better, far too soft.
Partner
10/10
Exceptional
16 Feb 2026
Ian
What a gorgeous hotel; stylish, open clean space with 2 great restaurants. We went here as we were going to the Liverpool Philamonic Hall for a concert. The hotel was directly across the road. Lots of lovely bars, cafes and restaurants on the doorstep and 15 minute walk to all the shops. Lovely room, very comfy bed and a lovely bathroom with bath and shower.
We had an evening meal in 1931 which was lovely - Italian food. Breakfast was excellent with a great choice of cereals, pastries and cooked food. There is a spa on site but we didn’t go.
Partner
10/10
Exceptional
16 Feb 2026
Ben
The room was very clean and spacious, the spa was absolutely stunning and very quiet perfect for couples looking for a retreat
Partner
10/10
Exceptional
14 Feb 2026
ann
Clean comfortable room. Staff on reception extremely helpful. Spa thermal journey was great so relaxing.
8/10
Excellent
12 Feb 2026
Deirdre
Everthing good, friendliness of staff, amenities, food, except poor design of bathroom
6/10
Pleasant
30 Jan 2026
Jodie
The reception staff were lovely. The room (211) was overlooking fans on a roof that kept us awake for ages due to the noise. The room was beautiful but far too hot, even with all the heating off.
10/10
Exceptional
27 Jan 2026
Victoria
Always a fantastic stay at Hope Street Hotel. Spotless, comfortable rooms, great restaurants, friendly, welcoming staff... and then there's the spa! Highly recommended.
Leisure Friends
10/10
Exceptional
22 Jan 2026
Lewis
Greeted immediately at the desk, clear and quick check-in. Pleasant stay with particular recognition to the extra comfortable bed. Will stay here again.
Business
8/10
Excellent
20 Jan 2026
Naheam
Staff were very friendly
Partner
10/10
Exceptional
20 Jan 2026
Mark
Great venue, lovely room, curteous team and the food was great. The cheeseboard was expensive, but otherwise the value was really good.

All in all, this venue has earned a really strong recommendation, and I'll certainly look to revisit when next in the area.
Leisure Partner
10/10
Exceptional
18 Jan 2026
Paul
Great place to stay
Friends_and_family Family
4/10
Poor
03 Jan 2026
Christopher
was disappointed with my stay at Hope Street Hotel and felt it was poor value for money.

The pool was a hidden extra and not made clear at the time of booking. Access to the spa was a key reason for choosing this hotel, so discovering it wasn’t included felt misleading and left a bad taste.
The room itself was tired and in need of a refresh. While there was a genuinely nice view over the city, it didn’t make up for the worn feel of the room overall.

Parking was also inconvenient. The car park is too far away to be practical, especially given the price point of the hotel.
10/10
Exceptional
01 Jan 2026
Hannah
Spotless room.
Fab staff
Business
10/10
Exceptional
01 Jan 2026
Edward
Rooms are spacious and lovely views will definitely be staying again
Leisure Partner
10/10
Exceptional
28 Dec 2025
Hayley
Staff, food, room - all brilliant.
Friends_and_family Family
6/10
Pleasant
27 Dec 2025
Russell
Lovely staff and nice location. Unfortunately the room and communal areas are quite tired.
10/10
Exceptional
25 Dec 2025
Kevin
Lovely hotel and staff very good
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Elizabeth
Our stay at Hope St Hotel was everything we wanted it to be. The customer service was superb, polite and efficient service was provided. We stayed for two nights and our room was clean, spacious and comfortable. We ate in both of the hotel restaurants. We were particularly impressed by The London Carriage Works. The food was delicious and the service attentive. We look forward to staying at Hope St Hotel again and highly recommend the hotel.
Leisure Partner
10/10
Exceptional
18 Dec 2025
Alan
Yes breakfast great, great vibe in bar
10/10
Exceptional
16 Dec 2025
Sean
Lovely rooms, spacious and clean. Good hospitality
Partner
8/10
Excellent
16 Dec 2025
Rosemary
Clean tidy and reasonable sized room
10/10
Exceptional
12 Dec 2025
Peter
Reception staff were excellent. Foyer was spotless and inviting. Room was superb and food in the 1931 restaurant was deliscious
Partner
10/10
Exceptional
12 Dec 2025
Faith
Excellent. Staff ,food ,drinks cleanliness.
Leisure Partner
10/10
Exceptional
08 Dec 2025
Fiona
Spotless room, comfortable bed, great shower and facilities super friendly staff
Friends_and_family Family
8/10
Excellent
03 Dec 2025
Anthony
Great hotel - my suite was a bit difficult to find and the staff were very wedded to the script they used on the front desk. But these are quibbles - I had a good stay and if you are catching a show at the Phil this is a great place to stay.
10/10
Exceptional
01 Dec 2025
Suzanne
Location and style of the hotel. Nice tea and coffee, robes and slippers in the room
Friends_and_family Friends
10/10
Exceptional
30 Nov 2025
John
This was the best hotel I've stayed in this year.
Business
10/10
Exceptional
28 Nov 2025
Patricia
Lovely stay from start to finish
Leisure Family
10/10
Exceptional
28 Nov 2025
James
Really enjoyed the facilities and how nice the rooms were
Partner
10/10
Exceptional
27 Nov 2025
Kate
Its a lovely hotel. Staff are great, but avoid the breakfast!
6/10
Pleasant
26 Nov 2025
Diane
The room was not great. Very noisy from street and the restaurant underneath.
The shower did not drain quick enough hence paddling about in water.
We had drinks and a cheese board. Vey expensive. No available menu for the cheese ended up being served 3 very tasteless cheeses.
Not sure if we were in standard room not delux
10/10
Exceptional
25 Nov 2025
Linda
Gorgeous hotel. Updated room with wood flooring, modern bath and separate rain shower shower. Extras included wash clothes, hair shampoo and conditioner as well as hand wash and hand lotion. Comfortable beds and pillows, breakfast was nice although extra Buffet hot and cold many choices, cappuchino maker. Will stay again
Leisure Partner
10/10
Exceptional
25 Nov 2025
Alan
A very pleasant stay and it was all perfect. Lovely room, great breakfast and helpful staff.
Self
10/10
Exceptional
16 Nov 2025
Joe
Everything great. Stayed here before and will again.
4/10
Poor
12 Nov 2025
David
Kept waiting at post midnight check in whilst night manager conversed on the phone (he should have ended the call, or put on hold). No key found for room & was not given one during my stay. Room was freezing cold with heating noisy and inefficient. Breakfast overpriced with no continental option for those of us not able to eat a cooked breakfast. No recognition of issues on check out.
Business Self
6/10
Pleasant
08 Nov 2025
Iqbal
We were there for a wedding and had 3 room booked which we could not access early. But we used the spa to shower and change. The disappointment came after I had my cosmetics stolen from the spa. We dressed and rushed to the wedding. Next morning I went to the spa to find out that my bag of cosmetics were not there, not handed in. So disappointed if spa staff did not find and keep and appalled at the quality of customers using the spa if they stole it. Sadly it was expensive make up and moisturiser. I would have expected more from a supposedly quality hotel
Leisure Family
10/10
Exceptional
31 Oct 2025
Mark
.
Business Self
10/10
Exceptional
19 Oct 2025
Judith

Get place to stay

Everyone was really professional, helpful and friendly. Our room and bathroom were very spacious comfortable and spotlessly clean.
The tea and coffee selection were very good as were the bathoom products.
We will definitely stay here again next time we come to Liverpool.
Partner
10/10
Exceptional
17 Oct 2025
Mary
The delightful staff made me know i was back in Liverpool. They were so friendly snd helpful.We have stayed here before but not since the downstairs areas have been opened up .It looks very good. We enjoyed our dinner for 11 of us on the first night , good food and our room was clean with a comfortable bed and spacious .
.Good location too.
10/10
Exceptional
09 Oct 2025
Martin

A few days in Liverpool.

Hope Street Hotel is a lovely centrally located hotel. Perfect for a couple of days stay. The rooms were clean and well appointed. The staff was friendly and there are two restaurants associated with it.
Partner
8/10
Excellent
28 Sep 2025
Madelyn
Room was nice
10/10
Exceptional
28 Sep 2025
Helen

Lovely boutique Hotel in the cultural heart of liv

Boutique hotel based in the heart of the Toxteth Riviera. Surrounded by great restaurants and pubs plus the Liverpool Phil and Everyman and you are set up for a great weekend.
Staff at the Hotel were excellent . Fab breakfast and a lovely lunch plus a great spa and facial and we had a truly indulgent overnight stay.
Will book again but ask for a room away from the front of the hotel looking out onto Hope Street to ensure a good nights sleep
Friends_and_family Friends
6/10
Pleasant
23 Sep 2025
Olivia Louise
The spa facilities where nice.
Leisure Partner
8/10
Excellent
19 Sep 2025
Leigh Martin

Breakfast

We stay regularly but wish the breakfast area was as good as the rest of the hotel.
The people who manage the breakfast are fine but the room is too busy and we always feel we are in the way.
Uncomfortably tight.
Partner
10/10
Exceptional
18 Sep 2025
margaret
Visiting Liverpool, hotel was recommended to us by a previous visitor. Walkable (within 20-30 minutes) to the docks area and Mathew Street.
Leisure Partner
8/10
Excellent
16 Sep 2025
Derek
Great property! Very well maintained, excellent staff! Great breakfast. Charges for use of the pool are not justified. Appreciate the “spa”
Experience is upmarket, but decouple pool use from the spa. I suppose one way of keeping the pool underused! Overall, great stay! Nice vibes, London Carriage Works excellent!
Leisure Self
10/10
Exceptional
11 Sep 2025
Maureen

Always a great stay!

I love this hotel and is my go to for trips to Liverpool. This time we were in 214 which was great apart from it being above the entrance where people seemed to congregate to have conversations at all hours. I’d definitely recommend the hotel but I’d request a different room next time.
Friends_and_family Friends
10/10
Exceptional
06 Sep 2025
Joanne
Great hotel with lovely clean rooms and facilities. Staff are polite and welcoming and very helpful.
Walking distance to bars restaurants and feels safe.
The hotel is close but due to the location noise is not an issue
Leisure
10/10
Exceptional
12 Aug 2025
Elizabeth
I liked the simplicity of the decor, there were no dust traps and no chemical odours disguising smells. Although the proximity of the restaurants and spa were close by there was no evidence of cooking smells or noise, I really did enjoy my stay, the staff everywhere went that extra mile, They were amazing.
10/10
Exceptional
06 Aug 2025
Keith
x
10/10
Exceptional
06 Aug 2025
Jaclyn
My favourite Liverpool hotel, great spa and restaurant. Perfect location - between the 2 cathedrals, right opposite the Philharmonic and a great pub (Queen of Hope Street), loads of places to eat and drink very close by and the city centre walkable in 5-10 mins.
Leisure Self
10/10
Exceptional
03 Aug 2025
Robert

Excellent city centre hotel

Located in a great position with easy access to historical area. Rooms were spacious and comfortable. Breakfast was very good quality with great selection.
Friends_and_family Family
10/10
Exceptional
22 Jul 2025
Sian
Lovely, everything you need for a comfortable stay.
Leisure
10/10
Exceptional
19 Jul 2025
Peter

Great staff

Great hotel in a good location. Staff are exceptionally good, being professional, friendly, and keen to help. Our room was spacious with a decent sized bathroom. We would happily stay here again
Friends_and_family Family

Location & surroundings

Hope Street Hotel
40 Hope Street, Liverpool, United Kingdom

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Hope Street Hotel

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