Duke Street Boutique Hotel

6/10

Pleasant

15 Dec 2024

thomas

Average hotel

Delayed check in. No explanation around breakfast times etc. Rooms are nice but would say not any better than a premier inn. Comfortable and clean.

Partner

2/10

Poor

09 Dec 2024

Pete

Hotel seems to be shut down

Arrived to find the hotel was locked up. Sign on the door said it was closed, and a security guard told me it had shut down. Had to find somewhere else

Business

2/10

Poor

07 Dec 2024

Tim

Hotel has gone bust and is closed. Do not book here!!!

Self

10/10

Exceptional

15 Oct 2024

Rocio

Very nice and confortable

Partner

4/10

Poor

22 Sep 2024

Rune

Lower level in Liverpool

Bad first impression, the electrisity did not work. Bad air in the room and water on the floor from the aircondition in the morning. No room service and the phone number did not work.

Self

2/10

Poor

07 Sep 2024

Pearl

I paid extra to get a room with a patio I did not get the room with the patio, instead I got a room with a view of a brick wall. All they could say was tough we don't do refunds, so I had to accept it. The bed was comfortable, ignoring the stains on the bedding, which was washed and the shower was nice. However I would not stay again, and expedia my first experience will be my last.

Leisure Self

10/10

Exceptional

01 Sep 2024

Derek

Room was great clean and tidy bed was very comfortable

Partner

10/10

Exceptional

11 Jul 2024

Justine

It was a good hotel, but the rooms are small I could come back

10/10

Exceptional

04 Jul 2024

Alexis

Comfortable and convenient

My stay here was great. Minor complaint is that they don’t have a toilet paper holder on the wall, just a stand that hold multiple rolls. Also the elevator was outside of my room and it was very noisy (both with elevator noise and other hotel guests). I would stay here again.

Self

10/10

Exceptional

22 Jun 2024

Leigh

Had a great stay at the hotel. Only issue was the room was very hot. Did appreciate the cooling unit in the room and it wasn’t that noisy.
And did also approve of the choice of teabags in the room

Leisure Self

10/10

Exceptional

14 Jun 2024

Fiona

Nice hotel

Pleasant hotel for an overnight stay. 20 minutes walk from my office. Did not have breakfast.

Business

10/10

Exceptional

30 May 2024

Amy

Was really comfy an safe

Partner

10/10

Exceptional

20 May 2024

Jack

Duke St

Lovely hotel, nicely centred so easy to travel to where you need to go, friendly and helpful staff that checked us in.

Partner

6/10

Pleasant

17 May 2024

Sharon

It was a very good price . Clean and functional but very awkward to get out of the bed from the inside

Partner

10/10

Exceptional

10 May 2024

John

Nice hotel

Good location. Would stay again, especially for the price

Partner

10/10

Exceptional

28 Apr 2024

Verified traveler

Great wee spot

I had a great experience staying at the boutique. The location was great. Not too far away from everything but also not so close that there was noise coming from the night life.

The bed was set up immaculately when I arrived and was very comfortable. The hotel was easily accessed using the entrance code for the front door then my keycard for the room.

The shower had great pressure and stayed warm the whole time.

The automatic blind on the window was slightly fiddly but got it figured out fairly quickly.

The staff I encountered were friendly and I'd come back here again.

Friends_and_family Friends

8/10

Excellent

15 Apr 2024

Claire

Really lovely stay. Paul on reception was so welcoming and couldn’t do enough to help. The room itself was clean, comfortable and stylish, but because the paint is a dark colour it really shows where people have knocked it and in places was peeling off. Fantastic rainfall shower.

Business

10/10

Exceptional

08 Apr 2024

Clare

Great location, easy check in/out and super comfy bed. Perfect for couple or single person visit. Will definitely be back.

Self

10/10

Exceptional

18 Mar 2024

Debra

Sister outing

We were greeted by Tom, the most helpful man, so pleasant I’m really accommodating

Friends_and_family Family

10/10

Exceptional

13 Mar 2024

Emma

A great hotel in the heart of the city. Duke St was a fun, clean base to explore Liverpool for my 2 day visit. Would highly recommend :)

Business_and_leisure Self

10/10

Exceptional

20 Feb 2024

Damian

Great property, facilities and location!
Staff and service super friendly and some of the best staff I’ve met!

Leisure Partner

8/10

Excellent

19 Feb 2024

Ruksana

Nice decor in the rooms, great shower, comfy beds. TVs with chromecast was a great addition. Stayed on a Sunday evening and it was quiet. Great communication regarding check in. Would stay again definitely!

Leisure Partner

8/10

Excellent

15 Feb 2024

Jennifer

The black out curtains were really nice. Get in the shower early though, couldn't get my water hot enough.

Leisure Self

8/10

Excellent

26 Jan 2024

Carey

It’s a very stylish place but has not been thought through 100% with practicality. The room had no towel rail or place to dry. Yes, you can ask for fresh towels each day but that’s not eco-friendly or should it be required for a short trip. On the whole the room was clean though there was quite a bit of dust on the wooden headboard feature above the bed & some mold starting around the tile grout in the bathroom.

Self

10/10

Exceptional

11 Jan 2024

ROBERT

Excellent rooms, comfy beds, great shower. On a busy junction but wasn't too bad with window closed. Would use again.

Leisure Family

10/10

Exceptional

06 Jan 2024

Maria

New Year’s Eve stay

Lovely hotel not far from Liverpool centre reception were very attentive had a problem getting into hotel due to needing a card to swipe , but very secure place other than that fab hotel i would stay there again

Self

10/10

Exceptional

02 Jan 2024

Vance

Great location.

Leisure Self

10/10

Exceptional

09 Dec 2023

Mike

Exactly as we expected

10/10

Exceptional

26 Nov 2023

Tim

Only hotel I will use in Liverpool, friendly staff amazing rooms definitely recommend.

Leisure Partner

8/10

Excellent

01 Nov 2023

David

Great central base

6/10

Pleasant

29 Oct 2023

Trudi

Fairly basic for the price and small room. We were on the road which was noisy and gets coming in late were also noisy late at night.

Leisure Friends

8/10

Excellent

22 Oct 2023

Leah

I really like the location of this hotel and the bed was comfy (beside the suede which feels quite dirty as not sure how it could be cleaned properly after each stay), I would just say that it needs a bit more in the rooms, some shelves in the bathroom and hooks for towels, the rooms seem to have a lot of unused space and the rooms could definitely be re arranged to make the room better! There were no bed side tables or lamps, you either have the main light on or none at all, would be good to have some lamps around the room!

Beside the negatives I did really like the design of the hotel and I felt really safe as you can only get in with a key card! The staff were absolutely incredible and I would stay here again if I’m ever in Liverpool again!

Leisure Partner

10/10

Exceptional

02 Oct 2023

David

Great Stay

Great centrally located accommodation .

Partner

10/10

Exceptional

20 Sep 2023

Felicity

Lovely stay

Perfect little space for one night work trip. The room is nicely decorated and really cosy. Great location but not loud at all! Clean, modern and comfy bed - all I need really. Nothing fancy or fussy and really friendly staff on check in/out. Thanks and see you again!

Business

8/10

Excellent

07 Aug 2023

Grahame

A little gem

Nice easy check in. Got to the room and it was baking hot, but telephone call made to reception (where the air con is centrally controlled) and by the time I’d got back from being out during the evening, the room was pleasantly cool and remained so thoughout the two days I was there. Stylish throughout from the painted black corridors to the room itself. Nice big bed which was very comfortable and shower worked well. Overall a most excellent hotel.

Self

10/10

Exceptional

15 Jun 2023

Briony

Lovely nights stay!

Really friendly staff, lovely room, I left something in my room and they contacted me asap to let me know, went above and beyond!

Partner

10/10

Exceptional

11 Jun 2023

Kathryn

Second time staying here and really impressed.

Leisure Self

10/10

Exceptional

04 May 2023

Harold

Come for the location, stay for the bar fridge

Clean, welcoming place. Good value for staying in central Liverpool. The Marshall amp bar fridge was a whimsical touch.

Self

8/10

Excellent

24 Apr 2023

Ernie

This is a fun and quirky little boutique hotel in Chinatown part of Liverpool. Really well located to explore the city. The room is, well, memorable. Small, but well appointed it was a comfortable stay. Loved the green bathroom and bright yellow bed!

Leisure Partner

6/10

Pleasant

23 Apr 2023

Hannah

The hotel was a great location, however the rooms are very small with low ceilings and are painted dark so felt very small and had poor natural light. The room was also extremely warm, they put the air con on for us but didn’t seem to do anything!

Leisure Partner

10/10

Exceptional

15 Feb 2023

Cristy

.

Leisure Self

4/10

Poor

05 Feb 2023

Graham

Insomnia

Noise from road got no sleep what so ever 👎

Partner

10/10

Exceptional

21 Oct 2022

Stephen

good quirky hotel

Wasn't too sure about this hotel but it is really great. Short walk from Lime St station in decent area. Small reception area but friendly staff both on check-in and when arriving late in the evening from a night out. The room I had was a decent size and well appointed. Bathroom was great with a decent shower. My room was at the front of the hotel and quite a lot of road noise. This doesn't bother me, but worth requesting a room at the back of the hotel if it does. Not located in the main area for nightlife, but if that doesn't matter this is a great place to stay

Self

10/10

Exceptional

21 Sep 2022

Karen

Definitely Would Stay Again.

Would definitely stay again! Small but lovely room and bathroom, nicely decorated and well thought out with everything I needed. Lots of tea and coffee and outlets in room, well appreciated. Front desk staff very friendly and above and beyond helpful.

Self

2/10

Poor

21 Sep 2022

luke

Fridge was noisy and kept waking me up. Tv kept switching it myself on throughout the night . All Walls painted black?!? Really !?

Business Self

8/10

Excellent

29 Aug 2022

K

Ideal location

Lovely location, friendly staff. The room was a little small but for the sake of one night that wasn’t too much of a problem

Partner

10/10

Exceptional

15 Aug 2022

Megan

Our stay was absolutely amazing couldn’t fault anything, the staff were all lovely and welcoming and so helpful and the hotel was so clean! I don’t have a bad thing to say about it. The location is absolutely amazing to so close to everything 10/10

Partner

10/10

Exceptional

20 Jul 2022

Tracy

Great hotel with great staff

We had an overnight stay in Duke St and it was lovely. We did have an issue with the air conditioning but the Gentleman on reception couldnt do enough for us, he reset the aircon and gave us a fan, he returned to our room 30 min later to say it hadnt budged (temp) and he would move us into another room, he really was so helpful (I'm sorry I didn't get his name). Location was perfect, no road sound when windows are shut and possibly the most comfortable mattress ever (if you could let me know the brand of the mattres, it would be appreciated). We make regular visits to Liverpool and will definitely be using again.

Partner

10/10

Exceptional

11 Jun 2022

scott

Awesome

Great funky rooms ...staff very friendly & helpful...great location...never heard can't hear a thing from inside the rooms...good modern powerful mains shower...for the rate I paid I'm stunned how good this was

Friends_and_family Friends

2/10

Poor

10 Jun 2022

Verified traveler

BEWARE

hotel had a nice vibe but finish was very cheap despite that I was pleased with my stay,I asked to check in my case and collect at a later time on departure,I came back to collect my cases and was freely able to just grab the case of the lobby where it had been left for 6-7 hours and the staff didn’t ask me to confirm is that’s my case etc ! i left the property and soon realised my suitcase was covered in white paint and marks! boarded my train and called them to let them know and the member of staff that picked up the phone denied the property had even been painted (despite me literally seeing a sign the day before saying WET PAINT) I’ve since been in contact with the director of the hotel and he denies the suitcase were moved or touched! this was a £200+ suitcase and very disappointed! wouldn’t recommend

Partner