Name: Ruthin Castle Hotel & Spa
Address: Castle Street, Ruthin, LL15 2NU, GB

8/10

Excellent

22 Jul 2026

Lynn

From the outside of the castle it looks very impressive but like all old buildings they are a bit rundown in places, but it was clean, our room was very spacious and looked fantastic from afar but when you got closer there were a few issues, mainly in the bathroom but it wasn’t enough to ask for a change of room.
There’s no lift available so be prepared for either long walks through several corridors or several flights of stairs to get to your room, that was the only downside.
The breakfast was help yourself and there was plenty of choice, we ate in the restaurant and the food was lovely, but be prepared for very high bar prices for drinks, £12.50 for a large glass of wine, there’s a few pubs about a 7 minute walk away. The grounds are lovely and there’s several peacocks wandering around, they were a bit noisy at times but we enjoyed our stay there.

Friends_and_family Friends

4/10

Poor

21 Jul 2026

PRAVEENA

Sadly disappointing - cleanliness lower than expected; stains on furniture and bedding, rips in carpet, dusty and flickering light fittings, dust in wardrobe and bedside cabinets. Air con in room not working; small fan already switched on in room upon arrival. Windows could not be fully opened (understandable due to health and safety) - but some were totally sealed due to being covered in layers of paint. Breakfast okay but dirty tables and cobwebs on walls. I’m not against dogs staying at any hotel but not pleasant to be sat eating breakfast with dogs nearby. Please consider comfort of all guests. Food provided at private function the next day below standard - dry, processed chicken skewers, pizza so thick and tasteless, chocolate brownies dry and stale. Please do better because the location is great. We have visited years before and it was not like this.

Family_with_children

10/10

Exceptional

13 Jul 2026

Greg

Staff was very friendly, we enjoyed seeing peacocks roaming around the grounds and staying in such a historic place. The aircon inside the room was also a lifesaver!

Friends

10/10

Exceptional

12 Jul 2026

Stephen

Booked this as a birthday present for my girlfriend. Stayed in ‘Lillie ‘ room with a 4 poster bed, sunken bath. Really comfortable and nice to stay

Partner

8/10

Excellent

07 Jul 2026

Alison

We went out for the day and came back late to find our room hadn’t been made up , no clean towels no bed made ect had to go off to reception and they came to the door with it all .
We had meal allowance £30 each eve meal , we had the sirloin steak it was thin and over cooked couldent cut it . that took up our meal allowance
, no good at all .
had a starter £9.50 for a tiny bit of pate and lettuce leaves and 3 tiny thin biscuits, very over priced ! I think all the starters were over priced for what you got ! Also the wine was £12.25 a glass , never worth that .
Breakfast was ok , was too small in place it was , eggs dried up , had to wait for more , seems like didn’t put enough out as by 8.30 - it was really busy !
That was the Sunday , things were much better on Monday morning when it wasn’t so busy .

Partner

6/10

Pleasant

03 Jul 2026

Shivani

It’s decent, needs a bit of maintenance work. Our room wasn’t super clean, bits in the bath and the cupboards had black marks on them.

Hallways smelled a little of manure …

The drinks were expensive too…

Half the spa facilities were not working…

Otherwise, the peacocks are a nice touch and the landscaping is beautiful. Staff are nice and helpful

Partner

10/10

Exceptional

02 Jul 2026

Christian

A beautiful and historic building which feels like you are staying in a museum.
The decor, furniture and fittings are all very old and tired but personally I felt it added to the charm.
The sheets were clean and comfortable.

Id stay again and recommend the hotel to anyone wanting a time capsule experience rather than a modern clinical renovated hotel

Self

8/10

Excellent

30 Jun 2026

Gail

We enjoyed our visit. Thank you.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Anne

Beautiful castle and surroundings just a bit tired

Family_with_children

10/10

Exceptional

27 Jun 2026

Grace

Rooms are a little outdated but clean, staff were very friendly and helpful. Food was delicious and plenty of it. Grounds are vast but only small portion kept tidy. Peacocks on grounds are friendly and you can buy food from reception to feed them. Ruthin town/village is quaint and amazing to walk. Absolutely loved staying in the castle. Would definitely visit again. I went for a wedding and found expedia to be cheapest prices and I had slightly better (bathroom was more modern and i had iron and hairdryer )than people who paid more.

Family_with_children

10/10

Exceptional

19 Jun 2026

Angela

Lovely castle hotel, with beautiful grounds & within walking distance into the village.
The hotel does look a little tired & could do with some internal & external maintenance.
However the bedrooms seemed to have been modernised & were very comfortable.

Friends_and_family Family

4/10

Poor

13 Jun 2026

Mark

Just a really tired hotel sadly. Room smelt strongly of sewers (from the bathroom). Bed was very tired. Decor throughout the hotel was really tatty. Very sorry looking place

Self

10/10

Exceptional

04 Jun 2026

Charotte reynolds

Stayed 1st - 3rd of June. Absolutely amazing stay for our mini moon. The staff, the food, the room were all incredible. We can't wait to come back, so much so we have already pre booked a suite for our one year anniversary May 2027. Very relaxing stay just what we needed after a manic wedding weekend. The staff can't do enough for you, nothing is to much. We stayed in 222 unfortunately the ghostly activity didn't live up to other people reviews or maybe it just isn't haunted 😊 Old castle with great character but definitely no ghosts just the morning wake up call from the peacocks which we loved no complaints there. Thank you for a great stay and we can't wait to come back. 😊

Partner

6/10

Pleasant

25 May 2026

Jenny

Faded glory ! Entrance hall is amazing but the bedrooms all need a good clean and a make over. Drinks in the bar expensive too

Partner

10/10

Exceptional

22 May 2026

Colin

We were at a wedding the whole day the staff couldn't do enough to help would recommend highly the grounds were really well maintained and the village is a couple of minutes walk

Partner

6/10

Pleasant

22 May 2026

Mr John David

Lovely setting - unique historical stay. Grounds were great with peacocks. Rooms were pleasant and bathrooms spacious. Hot water variable but it is an old building. Staff were very helpful and pleasant. However, the breakfast was disappointing - coffee was poor and was self-serve from a flask on the side (no other option offered eg latte, cappuccino etc), no defcaf tea available, limited choice of pastries, jams and fresh fruit. Had to ask for glasses, cutlery and plates.

Family

6/10

Pleasant

19 May 2026

Will

Nice room, good tub, welcome gift. Bed not the newest or very supportive and while the castle is aesthetically impressive, it’s a little dated and cold in places.

Partner

8/10

Excellent

17 May 2026

David

Nice pleasant stay

4/10

Poor

04 May 2026

Stephanie

Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!

Partner

10/10

Exceptional

02 May 2026

Kevin

Another great stay at the Castle, room clean and warm as usual! Staff are amazing.

Partner

6/10

Pleasant

30 Apr 2026

Larissa

Great hotel, food was lovely, lots of parking. grounds are amazing. Rooms a little run down but it's a very old castle. Staff were great!

Self

10/10

Exceptional

18 Apr 2026

Neil

👍

Self

8/10

Excellent

11 Apr 2026

Florence

It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean.

Partner

10/10

Exceptional

09 Apr 2026

Debra

Stayed in the Prince of Wales room. I felt the presence of royalty especially when I took a nice bath in the soaking tub

Family

8/10

Excellent

05 Apr 2026

Steven

We had a lovely welcome at reception, and we had booked a Spa afternoon before our check in . The welcome was not as forthcoming at the Spa , and it seemed a little disorganised. Be aware that if the hot tub is cancelled due to the weather , you will not get a refund, apparently it’s in the T’s & C’s . The room was lovely if a little tired as some other areas were as well , granted it’s an old building , but the maintenance was a little lacking . The service and welcome at the restaurant was very good for evening meals and breakfasts . A couple of criticisms , the wine glasses could nicer , not ordinary glasses , especially as your spending £60 on a bottle of wine . The other was at breakfast, the plates were in a cabinet , which initially I thought was for heating the plates . This wasn’t the case , the plates were freezing and your breakfast was soon cold .

Partner

6/10

Pleasant

17 Mar 2026

Verified traveler

This is an old castle so dont expect luxury. The room i was in was dared and lazy but the small nuce but very small.

Gym was ok but dated

Grounds were fantastic and good parking

They had hot tubs but you have to book.

Evenn meal was just ok but not alot of choice and expensive but the restaurant was not great to eat in.

Breakfast was awfull and ants on my table. I did report this.

Id not fo back

10/10

Exceptional

05 Mar 2026

Chris

Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds.

Area is very nice, close to Snowdon, not too far from Chester or the coast.

Partner

10/10

Exceptional

05 Mar 2026

Bronwen

Amazing place.

4/10

Poor

22 Feb 2026

Angus

I gave the 2 stars for the staff who were all lovely, however the room was poor. I can accept faded elegance but a mouldy dirty shower is not acceptable. Also the breakfast was poor, hot plate food of dubious quality and powdered orange juice? Wouldn’t be acceptable in a weatherspoons and you are not charging weatherspoon prices.

Partner

10/10

Exceptional

20 Feb 2026

Lesley

The staff were outstanding and the room was awesome, loved every minute of my stay and will definitely be back ❤️

Partner

10/10

Exceptional

15 Feb 2026

Nathan

Friendly and professional staff, always happy to help. The rooms are good sized and clean, buffet style breakfast available with dietary options available.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Kevin

Another great stay at the castle. Room very warm and clean and staff very friendly as always!

Leisure Partner

10/10

Exceptional

30 Jan 2026

Paul

Excellent

10/10

Exceptional

24 Jan 2026

Stephen

Couldn't fault it. Had a fantastic stay

Leisure Partner

4/10

Poor

11 Jan 2026

paul

Breakfast was not worth £20 and considering the plumb tomatoes were cold and the other items were warm only I weren’t impressed. Breakfast starts at 07:30 hrs but was not on time any of the days I intended was another letdown, on the Friday ’my last day’ I went to breakfast at 07:30 hrs and waited 10 mins only for them to tell me they were taking orders for breakfast only so I missed out as I had the be at work from 08:00 hrs.
Not impressed with this place at all, I won’t be going back.

Business Self

10/10

Exceptional

08 Jan 2026

Denise

Yes

Partner

8/10

Excellent

04 Jan 2026

John

Staff lovely, friendly and helpful. Food very nice as was the service. DSpa good value for money and restful, the outside hot tubs in the snow great fun.
Room clean and tidy, decor a little tired but then again it is an 800+ year old building! did not at all detract from our stay

Leisure Partner

10/10

Exceptional

02 Jan 2026

Kevin

Yet another amazing stay at the Castle! As usual room is always clean and warm, staff always friendly. See you again in a couple of days!

Leisure Partner

10/10

Exceptional

02 Jan 2026

Laura

Absolutely amazing stay, lovely room and good food. We will most definitely be back.

6/10

Pleasant

28 Dec 2025

Donna

The room was very very tired , chipped bath, windows that don’t fully close, tea and coffee facilities closed in a filthy dingy cupboard, booked a double room for our wedding anniversary and we were given a room with two single beds pushed together. Would not return and would not recommend really disappointing stay

Partner

10/10

Exceptional

21 Dec 2025

Jayne

All the staff were very friendly and couldn’t have been more helpful nothing was too much trouble and they made our stay lovely

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Beth

Friendly staff who made the wedding party run smoothly.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Dewi

Echellent Staff at Reception and Room was lovely xx

Leisure Partner

10/10

Exceptional

12 Dec 2025

Matt

This place is excellent. Make sure to check out the spa, never met such a good all round staff team from management to front of house. Excellent stay

Leisure Friends

8/10

Excellent

11 Dec 2025

Paul

Very friendly staff, dinner choice good and tasty

Business

10/10

Exceptional

25 Nov 2025

Christopher

Lovely hotel in a wonderful place, incredible historic building. Staff very friendly and welcoming, good service and excellent food. Rooms comfortable and well equipped. A wobderful mid-week stay and looking forward to going back again.

Partner

8/10

Excellent

23 Nov 2025

Simon

Staff were brilliant, location is fantastic, this is an older hotel being a castle but it’s sad to see many of the outside areas are shut off crumbling away.

Partner

8/10

Excellent

09 Nov 2025

Justin

Staff was great could have had more choices on the menu but food was still good

10/10

Exceptional

09 Nov 2025

Alan

My last son and I stayed here every Christmas, since then I still come back with family every year. Very friendly and helpful staff. Lovely rooms and beautiful hotel.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

N

Good stay , always to a very good standard . Buffet breakfast good variety across the board . Fantastic grounds and building . I discover something new / old (it is a castle ) everytime I stay there !!

Business

8/10

Excellent

27 Oct 2025

Randy

Ruthin Castle - Descent Stay

Ruthin Castle is a beautiful location with a good selection of rooms. Staff was friendly and parking was sufficient. A would rate it as a god mid-range stay. We did not take advantage of the spa services so we can not rate that aspect.
Our main complaint was our room had a pretty bad sour / moldy smell. After a few minutes you are \"nose-blind\" to it, but it was a bit overwhelming when we first step into the room.

Partner

8/10

Excellent

27 Oct 2025

Martin

Amazing ancient monument in a great location. Superb place to stay. Lovely staff and great service. Standard room was a little tired, but ok. Breakfast was superb. Dinner menu is not very imaginative, bar and wine is expensive. Worth checking out other nearby options for food and drink.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Kevin

Another great stay at the Castle! Friendly staff, room clean and warm as always. We always enjoy a nice cold drink from the Tafarn and take time out watching the peacocks- amazing place, se you again very soon!

Leisure Partner

10/10

Exceptional

11 Oct 2025

Alan

Just loved staying in a real Castle....with all the medieval trimmings. Great

Leisure Self

10/10

Exceptional

28 Sep 2025

Richard

We stayed one night for the Medieval Banquet. The room was great - very clean and bed very comfortable. Breakfast was great too.

Leisure Partner

8/10

Excellent

18 Sep 2025

Peter

Had a nice large room with nice view from window.
Beds were too hard.
Food was okay.

Leisure Partner

4/10

Poor

11 Sep 2025

Susan

A very long walk to the room and parking area in adequate, plus overspill car park not for single travellers at night.Hot tube and gym area unkempt and a walk outsude of the hotel Bathroom heater did not work ,tokd for 2 days it would be repaired It was not .

Leisure Partner

4/10

Poor

08 Sep 2025

Verified traveler

Disappointed

I really looked forward to my stay but felt that this hotel was not a four star experience. The overall feel of the room, bathroom restaurant and grounds was grubby and unkept. The bathroom in particular was not like the photos on the website and I felt that photos of the ‘not so modern’ rooms would help with expectations. I understand that this is an historical building and did not expect it to be modern and perfect but the overly dark decor and lack of lighting in the bar and restaurant area left it feeling grubby. The breakfast experience was not great. The food was ok but again the serving area (especially the chilled area) did not feel particularly clean.

Partner

6/10

Pleasant

08 Sep 2025

Caroline

Lovely location but overpriced unless you get a good deal.Set in beautiful grounds so great if you get nice weather but as others have said it has a tired interior. Our room was clean and big as we'd paid for a suite for our anniversary, so it was lovely having the lounge to sit in and nice views. Another couple we met were on the lower ground floor and said that had no view at all. The tea tray in the room was very disappointing, no biscuits, the usual instant coffee, and just a couple of loose t-bags, not very hygienic and also no clue if decaff or normal! No fruit tea or anything interesting which given it was a suite is odd. The Premier Inn Plus rooms have a Nespresso machine, after all! Staff were lovely but breakfast was very average. Hot was bacon, sausage, fried egg, mushrooms and disappointingly tinned tomatoes. Cereal very small selection and same with yoghurt and fruit, very underwhelming. Pastries, just croissants, but these were nice and fresh at least. No nice bread, just UHP stuff to toast. If you want dinner you MUST book in advance. We were on DBB deal and had £30pp to spend but this doesn't get you much! Some of the mains were £23 / £24, the starters and desserts about £9 and up. Food was lovely, but avoid cheese board to finish as just 4 pieces truckle cheese you can get in supermarket. Overall, I'd only recommend if you get a good deal and get a suite!

Leisure Partner

10/10

Exceptional

05 Sep 2025

Kevin

Yet another great stay at the Castle. Rooms always warm and clean but if you want operating theatre cleanliness this is perhaps not the place for you! We love this place for its character and of course the peacocks. Staff always friendly and helpful. See you again in a few weeks!

Leisure Partner

10/10

Exceptional

27 Aug 2025

Jarrod

Rooms were lovely and clean, good facilities. Excellent breakfast buffet. Dogs well catered for!

Leisure Pet

10/10

Exceptional

24 Aug 2025

Denise

We had a lovely time staff very helpful . Beautful

Partner

2/10

Poor

22 Aug 2025

Mike

Help is needed

The bedroom was dusty and dirty. Shower on his last legs. The maids never refilled coffee milk etc. The way the beds were made was just thrown back on. The food in the restaurant was at a lower standard. To be honest, absolutely terrible. This place needs a revamp and improve standards.

10/10

Exceptional

11 Aug 2025

Edward

This place is a treasure. Look forward to coming back! Diolch

10/10

Exceptional

08 Aug 2025

Peter

Sensational building and grounds -

Good food, very comfortable bed

Pleasant helpful staff

Leisure Partner

10/10

Exceptional

04 Aug 2025

Iveta

A wonder castle with lots of history, beautiful gardens and wildlife. The peacocks and bunnies took over the grounds every evening and made it that much more special.

Leisure Self

4/10

Poor

31 Jul 2025

kantaben

Room very basic not as advertised . over grown with ivy out side, coffee cup dirty , bathroom was near the toilet so everything so wet ( wet room)

Leisure Friends

10/10

Exceptional

31 Jul 2025

Kevin

Yet another fantastic stay at the castle. Room clean, warm and spacious, staff friendly. Beautiful grounds.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Andrew

A lovely hotel with great staff. Rooms are a little tired, however, that is part of the charm

Family

6/10

Pleasant

19 Jul 2025

Damien

Windows in the room were rotten through and mouldy. The plug hole of the bath clearly hadn’t been cleaned in a while and I don’t think the room could have been decorated in 30 years. Although the hotel and grounds are beautiful the upkeep and cleanliness of the inside left a lot to be desired.

Leisure Friends

10/10

Exceptional

19 Jul 2025

Andrew

A lovely stay, great location. Rooms just need a bit of tlc.

Leisure Family

8/10

Excellent

19 Jul 2025

Gavin

Lavinia stop over

Stayed over so we could visit Lavinia the room was nice and the setting is really nice

Partner

10/10

Exceptional

06 Jul 2025

Paula

Beautiful place to stay

Me and my hushad an amazing weekend for our 1st anniversary, food was excellent location was fantastic.
Hottub in the forrest was an experience, although the Sauna was a little too small, not much value for money we paid on the twilight package we picked. Next time we would just book the hottub. Peacocks roaming around the grounds feeding out of your hands was something else. I would highly recommend a stay at Ruthin Castle.

8/10

Excellent

25 Jun 2025

JANET

Stayed here before and like the grounds and location
Dining room small and dark
Bathroom fan did not work and bath taps leak

Leisure Partner

10/10

Exceptional

23 Jun 2025

Kevin

As usual a brilliant stay at the Castle. Rooms always clean, staff always friendly, hope to be back next month. Peacocks are amazing!

Leisure Partner

10/10

Exceptional

14 Jun 2025

Denise

Lovely hotel

Most enjoyable stay as always

Partner

10/10

Exceptional

10 Jun 2025

Christopher

This hotel is built into an old castle. You can walk around the ancient castle sections and there's information about the history which is all really interesting. Plenty of parking and lovely grounds. Nice restaurant and bar and spacious bedroom.

Business

10/10

Exceptional

04 Jun 2025

Kevin

Another fantastic stay at the castle. Room warm and clean. Friendly staff. Hope to see you again next month!

Leisure Partner

10/10

Exceptional

01 Jun 2025

Kenneth

Lovely location. Friendly and helpful staff. Excellent food.Would love to re-visit .

Partner

8/10

Excellent

22 May 2025

Jonathan

It’s kind of 2 castles, the real one and the Victorian addition so a great mismash. Yes it needs more staff on the cleaning and maintenance side and another gardener who doesn’t just blow leaves around with a leaf blower but it also has some some wonderful views and a great place to just wander around to the cries of the peacocks.
Our suite had recently been revamped so big roll top bath, loads of hot water and 2tv’s, one in each room. Fresh milk available from the bar and ok Wi-Fi.

Dinner was good esp. my battered pork and oriental coleslaw. Breakfast not so great, only fruit to go with the yoghurt tinned grapefruit and prunes poor quality coffee and fatty bacon but for the price was OK.

The real reason to stay is you can wander around the various nooks and crannies and on a sunny day that’s good enough.

Bar and dining room both very dark and not so clean with dust n cobwebs everywhere.

The town is just beyond the gatehouse so easy stroll to have a wander around Ruthin too.

We had a DBnB deal midweek which was good and pleased we stayed, it could be more pleasant if cleaner and better maintained but then would probably cost 50% more so for us we’d accept it as it is but just be prepared for the dust n grubbiness and think well it is a castle (or 2)

Leisure Partner

8/10

Excellent

20 May 2025

Michael

An 800 year old castle, as you would expect, the facility is a little dated! But other than that, what am experience. Truly enjoyed our 4-days here. A good restaurant, a decent breakfast, and a very nice spa! Not sure I would stay again when in Northern Wales, many other options. But one time a must for anyone! And the peacocks, beautiful!

Leisure Friends

8/10

Excellent

20 May 2025

prajesh

Hotel

Partner

10/10

Exceptional

14 May 2025

Ian

.

Leisure Partner

10/10

Exceptional

10 May 2025

Jamie

A stunning location and lovely to see the wild pecocks!

Leisure Partner

8/10

Excellent

08 May 2025

Carol

Great stay in a Castle

Great stay at a lively castle. Does need some TLC in places but there again it is very old obviously very expensive to keep on top of things. The only real gripe we had was the cost of drinks - £7 a pint!!! Would have loved to spend more time in the bar and the castle grounds but far too expensive for the drinks. Otherwise a fantastic stay and some fabulous scenic walks and a couplebof really nice restaurants in the town. Definitely recommended

Partner

10/10

Exceptional

01 May 2025

Tony

Nice room but very tired and needs updating, grounds and pathways particular courtyard were messy.

Leisure Partner

10/10

Exceptional

24 Apr 2025

Kevin

Yet another great stay at the Castle! Rooms always clean and warm, Staff always friendly. Hope to see you again next month!

Leisure Partner

10/10

Exceptional

21 Apr 2025

Erid

Great stay

Lovely stay in a beautiful hotel really friendly staff outside furniture could be looked after better but great stay overall

Partner

10/10

Exceptional

21 Apr 2025

Howard

At the end of the day this is a very old building I really liked it it’s not modern or up to date but it has bags of charm and lots of personality the food looked good but I am a roast dinner meat and three vegs sort of guy so it’s not my thing but on the whole a most relaxing and enjoyable stay

Leisure Family

10/10

Exceptional

21 Apr 2025

Verified traveler

Comfortable bed , lovely bathroom , noticed some mold bottom of wall under bedroom window, windows not shutting properly, excellent customer service, and breakfast

Partner

8/10

Excellent

19 Apr 2025

Alan

Really nice stay

We stayed overnight at Ruthin castle hotel as my son was getting married there. The room was spacious and comfortable, the staff were very friendly and helpful and the breakfast was delicious

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

B

Fabulous stay at a stunning location

Fabulous stay here. Stunning location full of history and the grounds are beautiful. The staff were lovely, helpful, professional and the food at breakfast and the evening meals were delicious. Didn’t get chance to sample the spa this time but will be returning to do so. Many thanks for such a wonderful time.

Friends_and_family Friends

6/10

Pleasant

05 Apr 2025

Jinette

The room was lovely and clean, we stayed for a wedding the breakfast was awful, we booked for 930 pastries were the tiniest croissant i have ever seen, coffee flasks empty has to ask, orange juice in a glass dispenser, below the tap, tipped it to fill one glass asked for more, this was emptied in didnt make any difference. Hot breakfast cold either under done n cold or over cooked n hard or nothing in the bain marie, kept having to ask for anything no one monitored, all in all poor , we only live 5 mins away but this was supposed to be a treat wont be going again

Leisure Partner

10/10

Exceptional

04 Apr 2025

brian

Peaceful place to stay

Great hotel if you want to stay in a castle it is kept to a good standard considering it is a castle , the staff are more than helpful and are all wanting to please you , we had evening meal which was very good which we both enjoyed, we are on a gluten free diet and it was no problem at all for them, the breakfast the next day was also really good , the grounds are also very nice to walk around and explore, we both enjoyed staying here thanks to all the hard working staff we most likely will return

Partner

8/10

Excellent

03 Apr 2025

Mohammad

Beautiful castle and surrounding, although room update is required. Carpets and furniture worn out. A tiny TV in the biggest room of the castle(Prince of Wales), need atleast 55 inch smart tv for the suxe of the room.
Staff were lovely and polite. Altogether lovely castle hotel apart from the some renovation and changes which are needed.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Kevin

Yet another great stay at the castle, always a great experience. Staff always friendly, room always clean and warm

Partner

8/10

Excellent

28 Mar 2025

Leslie

Anniversary Stay

We had a Sunday lunch bought for us so as it was our wedding anniversary I booked a room for the night, a suite room, having a bedroom & separate comfy room. They were excellent although some distance from the reception & dining room.There were outside covered jaquises which we did not have time to use.We did however walk round the gardens which are well kept.
The food was a roast which was good.
Staff friendly & helpful.
We would book again.

Partner

10/10

Exceptional

23 Mar 2025

Gary

Excellent food and good value

Check in was easy, bedrooms a good size and very comfortable beds. Heated towel rail & extractor not working. Tea & coffee facilities and a room safe.
Cleaning staff could be a little more attentive during the stay. Food is very good quality and very well cooked, delightful dining room staff, thanks to Rory, Alex & Beth. Will return in the future to this ancient castle complete with peacocks!

Partner

10/10

Exceptional

13 Mar 2025

Gail

Celebrating my retirement

We had a very pleasant 3 days stay it’s our third time here and we are looking forward to our next visit

Partner

2/10

Poor

10 Mar 2025

NICHOLAS