Name: Wild Pheasant Hotel & Spa
Address: .Berwyn Road, Llangollen Denbighshire LL20 8AD, Llangollen, LL20 8AD, GB

10/10

Exceptional

21 Jul 2026

Helen

Lovely staff , very clean .

Family_with_children

8/10

Excellent

20 Jul 2026

Connor

Great location, with really friendly staff.

Partner

4/10

Poor

17 Jul 2026

kim

Overpriced and disappointing. Not worth £213 and breakfast not included, decided to drive home after the concert as did t want to stay here

Partner

10/10

Exceptional

16 Jul 2026

Calum

Loved the hotel and the staff were fantastic. Also very nice touch with the freezer at reception allowing the guests to grab complimentary ice lollies and ice whenever they needed it in this current heat wave.

The only slight niggle I had was the extra £10 charge to use the swimming pool which could do with a bit of a spruce up. The hotel is wonderful though and will definitely stay again but probably wouldn’t bother with the Spa. The town is also beautiful so the hotel is perfectly situated to enjoy all the local amenities.

Self

8/10

Excellent

10 Jul 2026

Alison

Relaxed and enjoyable stay

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Steven

Really pleasant would love to come back and stay longer

Partner

10/10

Exceptional

08 Jul 2026

Gruffydd

The hotel was stunning and the staff are very helpful and pleasant. The location is beautiful and ideal for walking in to town centre. The food was very nice, I can’t critique anything about the hotel, staff or service. I gave the amenities 3/5 only because we didn’t stay long enough to use them.

Partner

10/10

Exceptional

08 Jul 2026

Philip

Stayed one night as we were at a concert in the Llangollen Pavilion, not far to walk there and close to the town centre. Comfy beds and good breakfast and also free parking

Partner

10/10

Exceptional

07 Jul 2026

Sam

Lovely hotel friendly staff beautiful location

Partner

10/10

Exceptional

03 Jul 2026

michael wynne

Very comfortable
Excellent location

Partner

2/10

Poor

29 Jun 2026

Cara

Really disappointing and massively over priced stay. I’m assuming the prices were super inflated because of the David Gray concert. It was boiling hot, no fan in the room and no fridge which is shocking for the price we paid.
It was so hot that fire alarms went over and we stood outside for an hour- no apology, or even acknowledgement of this! Seemingly we waited whilst fire crew opened every door and window in the whole place and told us that the property was too hot (so imagine not even having a fan). Worst nights sleep ever.
No option of spa, breakfast wasn’t worth the cost- again, maybe we expected too much but we saw how great the bar food had looked in the evening.
We had a massive room- it was nicely decorated but the bathroom was so dated and again, so so hot.
If we could have left we would have done! Such a disappointing stay with no sleep.

Partner

10/10

Exceptional

28 Jun 2026

Graham

Staff all very friendly, breakfast good,
stunning surrounding scenery, only a (most pleasant) 5 min river walk to Llangollen.

Pet

8/10

Excellent

24 Jun 2026

Nick

Great location - 10 min walk along river into Llangollen - superb town. Hotel grounds lovely, good facilities, breakfast good-ish. Room in the modern extension (20 years ago) was upgraded at small-ish cost via auction. Comfortable but creaky bed. No a/c and as bedroom was at front and weather warm, was a bit of noise...England at World Cup on TV for one of the nights! Overall, best looking hotel in town based on our search and very easy parking. Spa looked great, but didn't use.

Partner

10/10

Exceptional

23 Jun 2026

Lawrence

The room was brill for me as a single room but was updated to a Twin room which was excellent,and all the staff,waitresses,bar and reception could not be more welcoming especially whe you are on your own. Could not fault

Self

8/10

Excellent

21 Jun 2026

Sam

If you have a SPA, you need to be ready to provide bathing suits to your guests, at least sell them

Partner

8/10

Excellent

21 Jun 2026

Kevin

Overall the experience was very good, we found the staff to be very friendly and helpful. The rooms were very comfortable and clean, the breakfast was a good quality, plenty choice and good amounts. Dinner was good but we found it to be quite expensive.
The only downside was I had pre booked a room upgrade through hotels.com which was accepted prior to arrival, when we checked in the room type we had upgraded too was not available so we had too stay in our original room, it did not spoil the weekend

Partner

10/10

Exceptional

20 Jun 2026

Andrew

Great hotel in a great location staff very friendly and helpful especially Melanie so helpful when above and beyond

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Richard

We thoroughly enjoyed our stay. The Hotel is close enough to walk into the Town Centre, and also to see the local attractions. The staff were very polite and friendly.

Partner

8/10

Excellent

19 Jun 2026

john

Lovely staff, decor a bit tired

Partner

10/10

Exceptional

14 Jun 2026

Paul

Thank you to all the staff, especially Melanie who really looked after us. We had a lovely stay.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Gail

Good location

Partner

10/10

Exceptional

05 Jun 2026

Mark

Lovely clean accommodation friendly helpful staff and ideally positioned for exploring local area

Partner

10/10

Exceptional

04 Jun 2026

Samual

Great like hotel very good value for money.
Staff really friendly.
Comfortable beds good size rooms

Self

8/10

Excellent

02 Jun 2026

Calum

Very lovely staff only a short stay so didn't use the amenities but rooms comfortable and clean and in a great location

Partner

8/10

Excellent

31 May 2026

elena

Extra charges that weren't that evident till we booked in

Friends

6/10

Pleasant

30 May 2026

Lucy

We stayed for one night. The hotel grounds were beautiful and well maintained, and our room was spacious, although the décor felt tired and in need of updating.

The biggest issue was room service. The welcome book said orders had to be placed at reception, so I queued there, only to be sent to the bar. The staff member at the bar didn't know how to process room service orders, which I didn't mind, but then suggested I return to reception. After explaining I'd been sent from there, a supervisor finally took my order. What frustrated me was being sent from one place to another, wasting time, only to discover reception could likely have taken the order all along.

The food was tasty, but £18 for a burger and chips felt excessive, and it arrived without cutlery.

The next morning, my husband was unwell and had barely slept. I asked for a late checkout but was refused despite explaining the circumstances.

The taxi numbers in the guest book were largely useless, and when we called reception for help, they simply referred us back to the same list.

Lovely setting, but poor communication and disappointing service.

Partner

10/10

Exceptional

27 May 2026

Manjit

Great hotel, friendly staff, good spa, decent breakfast (caters for vegetarians), convenient location, value for money!

Partner

10/10

Exceptional

25 May 2026

Gaz

1st time at this hotel very nice pleased with everything would use again

Partner

10/10

Exceptional

24 May 2026

Stevie

Room was very spacious, clean. Lady on Reception was very pleasant, welcoming and helpful when we requested more sugar and milk. On checkout same lady was very friendly and welcomed us back. This was our 2nd stay and wont be the last. Hotel is in a nice quiet position, but very handy to Llangollen Centre. Ideally situated.

Partner

10/10

Exceptional

19 May 2026

Colin

Staff very friendly and helpful. Room was well equipped. Breakfast was excellent

Partner

8/10

Excellent

17 May 2026

Kerstin

It was a really good stay, and we enjoyed the evening meal a lot too.

10/10

Exceptional

16 May 2026

laura

Lovely spacious immaculate room , very comfy bed.
No bath but a lovely big shower.
Lovely bar area in the hotel to relax if a day time , spa is fabulous.

Partner

8/10

Excellent

07 May 2026

Norman

Really lovely hotel. Staff could not be more helpful.
Excellent food

Friends

8/10

Excellent

06 May 2026

Steven

A nice hotel , with friendly staff . The room was a little disappointing, there were no sockets by the bed , the hot water for the bath wasn’t hot , but was boiling in the sink . We had a humming noise which kept us awake at night, but the staff were helpful , and we managed to sort it out by our 2nd night . Only because the girl at reception slipped up and said they knew of it , and it was to do with the card you insert for electricity to the room ( room 307 ) .Anyway they did refund our money for the breakfasts for both mornings as a gesture of goodwill, after my partner prompted them . The breakfasts were ok if a little overcooked .
The spa was lovely and relaxing after our 13 mile walk along the canal , it’s £10 for the 1st hour and £5 for an additional hour . It’s a nice easy walk into town less than 10 mins .

Partner

10/10

Exceptional

05 May 2026

Shannon

Review for The Wild Pheasant Hotel & Spa – Saturday 6th May 2026

We had a wonderful stay at the Wild Pheasant Hotel & Spa on Saturday 6th May and I can’t recommend it highly enough.
From the moment we arrived, the standard of cleanliness really stood out. Our room was spotless, and the same high standard continued throughout the entire hotel – everything felt fresh, well-maintained, and beautifully presented.

The breakfast was absolutely AMAZING! The selection was excellent, everything was cooked to perfection, and the quality of the ingredients really shone through. It was one of the best hotel breakfasts we’ve had in a long time.

However, what really made our stay special was Mel on reception. She went above and beyond to make us feel welcome and looked after. Mel is the friendliest, most helpful person you could hope to meet – she was genuinely lovely to chat with and gave us brilliant recommendations of places to visit in the area. Her warmth and professionalism made a big difference to our experience. She is a real credit to the hotel and the whole team.

We left feeling relaxed, well-rested, and very well looked after. Thank you Wild Pheasant – we’ll definitely be back!
Highly recommended. ⭐⭐⭐⭐⭐

Partner

10/10

Exceptional

04 May 2026

Maria

Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse .

10/10

Exceptional

04 May 2026

Carol

Clean room x relaxing atmosphere . Lovely food xx

Partner

6/10

Pleasant

03 May 2026

WAYNE

We booked a room with an accessible bathroom for two nights. There was no shower curtain when we arrived and we were told that ours was sent out for cleaning. Same story the second night and only offered us extra bath rugs to help sop up the excess water from the bathroom floor. They did not offer to allow us to shower in the hotel spa, but agreed only after we asked.

There were hundreds of dead bugs on the window sill, which the housekeeper came up to remove.

In the middle of the room there was a hole in the carpet.

This was a very expensive hotel and spa that fell far below expectations and not worth the cost in our opinion.

Partner

8/10

Excellent

01 May 2026

Allan

Clean spacious room,food good but limited menu. The staff all pleasant and helpful. The internet connection a bit iffy in room.
Would stay there again

Partner

10/10

Exceptional

01 May 2026

John

Our overnight stay was delightful, lovely room overlooking the garden, excellent walk-in shower. A drink in the conservatory was very pleasant and dinner excellent. All the staff are friendly and helpful. Parking also very good.

Partner

8/10

Excellent

20 Apr 2026

Lisa

The room had a couple of cleanliness issues,also looking out of our room window there was a great big container not great.
Also breakfast was a bit of a let down,the size of my husband's full Welsh breakfast was smaller the 2nd morning,loads of mushrooms,2 halves of tomatoe on 2nd breakfast about 4 bits of mushrooms and 1 halves of tomato

Partner

10/10

Exceptional

16 Apr 2026

Peter

We didn't use the Spa or have any meals there so we can't comment on that. But the welcome at check-in was great and the room was excellent. We did have a drink in the bar where the service was excellent and very friendly. Overall we had a lovely stay.

Partner

10/10

Exceptional

13 Apr 2026

Jane

Beautiful hotel in a great location. The staff were extremely friendly and helpful

6/10

Pleasant

11 Apr 2026

Paul

We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely

Partner

6/10

Pleasant

30 Mar 2026

Adrian

The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry.

Partner

8/10

Excellent

30 Mar 2026

Freddie

Lovely stay very accomodating, the spa is gorgeous. I would book again.

Family_with_children

6/10

Pleasant

22 Mar 2026

Louisa

Room was ok. Small double bed. No headboard, just the wall behind the bed. No hot water in peak times. No black out curtains at all. Lighting very dim in the room so impossible to put make up on anywhere other than the bathroom.

Partner

6/10

Pleasant

14 Mar 2026

Adrian

Am giving yhis a very low rateing of 2 stars. I payed £130 for a room breakfast and use of pool. Put on arrival i got told pool and sauna is not included to which i had tp pay exter £10 each. The pool and the spa was cold The steam room stayed on for 5min then went off for 10min as it was on a timer we then had to pay extra for breakfast This is not clealy showing on there site as you pay for just room only. when i booked myself in at the desk the afternoon staff at the desk were very helpful. The next mornin i went down to the deck To be stud around for 10min as no staff were on the desk. I then came back down to hand my key in. Myself and 2 other customers was stud around again for 10min as no staff. But some good points the Rooms were clean and bed was really comfortable. I will not be staying at that hotel again as it miss leadingthat you have to pay extra for breakfast, the use of the pool and towels.

Partner

8/10

Excellent

13 Mar 2026

Michael

The only downfall I found was there wasn't enough plug sockets, one by each side of the bed would help a lot. Apart from that we really enjoyed our stay.

8/10

Excellent

12 Mar 2026

Gareth

Really happy with hotel. I was surprised that we had to pay £10 each for the spa, because last time it was included in the price. Evening meal was really nice. Breakfast wasn’t as good. Would definitely stay again though

Partner

8/10

Excellent

05 Mar 2026

laurence

The room was mostly clean, and we didn't use the spa, and they were friendly

Partner

4/10

Poor

27 Feb 2026

Scott

Unfortunately if you book a room through anyone other than the hotel then the spa facilities cost extra and the availability of the sessions in the spa are limited to 12 people at a time and are usually booked days in advance. To be charged extra for the spa after booking into a hotel advertised as hotel and spa, I was quite shocked. They will also charge extra for a towel and significantly extra for a robe. The rooms aren’t services unless requested, which we didn’t read until our second evening after wondering why the room hadn’t been serviced. If you wanted extra coffee and tea, it is an additional £5 per tray… the rooms are cramped in tightly and there is no telephone in the room so if you have any queries, then you have to walk a long way to find help. Such a shame as the location was great and the lady on the reception was very friendly but it is way too expensive for what you get here, I would advise to look elsewhere.

Partner

6/10

Pleasant

22 Feb 2026

Carolyn

Room 205 has ro be the worst room without a view ive ever stayed in. The noise from the extraction system was too loud for me to open the window and get some fresh air. I was very disappointed overall.
However the bed was comfy and the shower pleasant. The wash hand basin was a bit of a joke being lilliputian and more akin to a tiny loo under the stairs!
Breakfast was good and staff pkeasant.

Friends

10/10

Exceptional

22 Feb 2026

sue

Spotles staff were great cheerful and all meals we had was 10 out of 10 will be going again

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Deborah

Room was very clean and perfect size.
Staff were very helpful

Family

4/10

Poor

09 Feb 2026

Graham

Room felt neglected. Friendly staff. Worn carpets with age dirt. No support in mattress head was lower than feet. Heavily rotten window frame. Asked to move rooms and staff helped after a bit of waiting. Had to pay extra to use the small pool which I didn't see in the initial advert. Couldn't see it when I looked back.

8/10

Excellent

09 Feb 2026

susan

room clean, bed firm so were pillows. Staff pleasant, easy check in. Tea and coffee facilities well stocked. Main disappointment was having to pay £10 for use of spa for 1 hour also have to pay £2 for your towel. Now where did it mention that when i booked.

Partner

8/10

Excellent

02 Feb 2026

SIR DAVID

Friendly and helpful staff. Good food in restaurant. Room very clean.

Partner

6/10

Pleasant

04 Jan 2026

Gordon

Room and hotel where great but paid a lot of money for spa hotel but had to pay extra for spa 🙈

Partner

6/10

Pleasant

04 Jan 2026

Richard

Inclusive prices. Breakfast and basic spa uise not included.

4/10

Poor

04 Jan 2026

SARAH

The room was cold and we had to ask twice to get the heating switched on. The reception staff were not particularly helpful.

Partner

2/10

Poor

30 Dec 2025

Anthony

Spa very cold in and out of the water steam room no steam showers dirty bedroom radiator not working in the night

Partner

10/10

Exceptional

18 Dec 2025

David

Great place - lovley ambience and staff

Leisure Friends

8/10

Excellent

23 Nov 2025

Dawn

Lovely grounds and hotel, room comfy & warm. Ideal base for Llangollen. Breakfast was okay, simple selection of continental & then you order a cooked breakfast option.

Friends_and_family Friends

6/10

Pleasant

19 Nov 2025

Shirley

Very clean little tired. Not enough sockets.

Leisure Partner

6/10

Pleasant

16 Nov 2025

Nathan

Room was okay, the main light didn't work nor did the extractor fan in the bathroom. Shower was great and we slept alright.

Main issue was with the restaurant, we tried it both for breakfast and dinner one night and were incredibly disappointed, especially with dinner. Everything felt very overpriced for small portion sizes and food that didn't blow us away. Even a Pepsi on draft costed more than whole starters in other places we went to during our weekend in Llangollen. We also had to wait 30+ minutes between our starter and main

Leisure Partner

6/10

Pleasant

12 Nov 2025

David

The staff were very courteous but the hotel was let down by us having to move room immediately as there was a main light not working and there weren’t any replacement bulbs available. The room did actually smell very unpleasant, so the move was welcomed. Our second room (217) was fine but maintenance had to visit as the radiators were cold and required bleeding.

Partner

10/10

Exceptional

03 Nov 2025

Stephen

The parking was great and the breakfast was value for money

Leisure Family

10/10

Exceptional

29 Oct 2025

Lee

Great food

8/10

Excellent

28 Oct 2025

Nigel

Thoroughly enjoyed our one night stay. It was conveniently situated for Pontcysyllte and Wrexham.
The bedrooms and meals were perfectly adequate for our purposes. Excellent car park immediately outside the property.

10/10

Exceptional

28 Oct 2025

David

Room was clean staff brilliant

Business

10/10

Exceptional

27 Oct 2025

Shane

We only stayed one night but had a good nights sleep in a lovely spacious large room. Staff were friendly & helpful.

Leisure

8/10

Excellent

27 Oct 2025

Christopher

Yes all good and great parking

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Andrew

Enjoyed the spa

Leisure Partner

10/10

Exceptional

13 Oct 2025

Kendrick

Friendly staff in the bar and restaurant also the front desk

Leisure Partner

10/10

Exceptional

05 Oct 2025

simon

Had a nice stay clean room and the bed was really comfortable just a short walk into town great location

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Samantha

The room was nice and big but the sofa bed was so uncomfortable due to a huge dip in the middle

Leisure Friends

10/10

Exceptional

28 Sep 2025

Jane

A great place to stay close to all the amenities in Llangollen. Very friendly staff without exception. Delicious food with a wide choice including vegan dishes. Spa was excellent with a big hydro pool.

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

Islwyn

Great hotel excellent service, plenty of parking.
Would recommend this hotel.

Leisure Partner

4/10

Poor

22 Sep 2025

Jody

The hotel would have been fine, but we booked a king room with a pull out couch and the headboard was king, but the bed was a queen. The pullout couch was broken in the middle, (bent bars) and almost ten of the tension springs were missing. My adult son was sleeping in a pit that hung so low the front board of the couch dug into his back. They brought a fold up cot that would be suitable for a small child as a solution. It was very disappointing.

Leisure Family

8/10

Excellent

20 Sep 2025

Alan

Hotel was clean well maintained and staff very pleasant. Slight criticisms no body lotion or tissues in the room and the kettle is very difficult to get under the tap to fill.

Partner

8/10

Excellent

14 Sep 2025

Rosemary

Very enjoyable stay

10/10

Exceptional

12 Sep 2025

Vicki

Reasonably priced. Lovely large room, clean and comfortable. Shame there is a charge to use the spa when staying if not booked direct with the hotel. Good continental breakfast buffet and a served hot option. Would recommend this hotel, but book it direct.

Leisure Partner

4/10

Poor

03 Sep 2025

Joyce

The room was full of cobwebs and bathroom had mould on ceiling

8/10

Excellent

01 Sep 2025

Lyndsey

Lovely hotel, great location.

The hotel is lovely. Staff where very pleasant. Free parking.
A short walk to the main town.
We didnt try the breakfast as we wanted to go to Llangollen once we had checked out to get breakfast and look around.
I booked the hotel for the spa, you can book on line or at reception for £10 per person for 2 hours. The steam room and sauna are a decent size, the jaccuzzi pool area is small and I felt a bit awkward, being so close to people, it wasnt the relaxing experience I had hoped for and the chlorine really stung both my partner and my eyes. I wanted to book a massage but there was no availability, so id recommend to book prior to arriving.
Next doors tv could be heard through the wall at 1am, but it didnt stop us from going asleep. Pack earplugs just incase ha. Beds very comfy. Its a lovely place, garden areas are very well kept. Like I say the only thing was the spa , but I will buy a pair of goggles and would come back. Maybe if you book in advance its not as busy?

Partner

10/10

Exceptional

30 Aug 2025

Ann

Thoroughly enjoyed our stay

Thoroughly enjoyed our stay at The Wild Pheasant Hotel. All staff were very friendly & helpful & the room clean & comfortable.

Partner

4/10

Poor

27 Aug 2025

Yvonne

Disappointed

Pestered me to upgrade so I did got confirmation saying it had been excepted. On arrival told there are no executive rooms. No apology. Then informed we had to pay to go in the spa. When I rang they said we get an hour free. Walls so thin the TV and toilet from next door kept us awake most of the night.

Partner

10/10

Exceptional

25 Aug 2025

Dawn

Lovely hotel in a great location just a 10 min walk along the river to the main town of Llangollen . Comfy well decorated room ,hotel and grounds were very neat . All the staff I encountered were very friendly .

Partner

6/10

Pleasant

25 Aug 2025

Tracy

Birthday spa didn’t meet expectations

Upon check in we were advised that the spa was busy and to book which we did. Additional charges added for late check out and the dog. Room was clean and had a handy patio door for the dog. The spa wasn’t the cleanest and after only 10 minutes we were asked to leave due to an electrical issue. I had to look for reception staff to speak with which was frustrating. We were disturbed in the morning on two occasions by room staff as our room notes didn’t show the late check out. This was a special birthday and was disappointing.

Partner

8/10

Excellent

24 Aug 2025

Verified traveler

Fantastic service . Nice room. Clean . Great area.

Partner

8/10

Excellent

24 Aug 2025

Eduardo

Breakfast was poor quality. Also staff at breakfast room too intrusive moving around between tables spraying with cleaning detergents next to guests trying to have breakfast.

Leisure Family_with_children

10/10

Exceptional

22 Aug 2025

Diane

Absolutely stunning garden! Comfortable room. Nice bar.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Mary Ellen

We stayed for two nights. We ate in both the restaurants which were both very good and the staff was lovely. A little pricey but good menus at both. Convenient to town. You could probably walk.

Leisure Family

8/10

Excellent

20 Aug 2025

elaine

Great staff cuffy beds.disaparted had to pay extra for breakfast an spa.but did enjoy spa

Leisure Partner

10/10

Exceptional

19 Aug 2025

Chris

Spa was amazing 😁

4/10

Poor

19 Aug 2025

Terry

Small room
Tiny bathroom

Partner

6/10

Pleasant

16 Aug 2025

Peter

The room was adequate but the toilet and washbasin had cracks...hygiene issue?. The breakfast... smallest portion of baked beans I've ever had. Counted them, 18 in total. Drinks expensive. Pint of Guinness and medium white wine with dash of lemonade £14.75. Finally, advertised as a Spa hotel but access to the spa additional charge of £10 per hour!. Didn't bother.

Leisure Partner

8/10

Excellent

14 Aug 2025

Alexander

Nice

The receptionist on arrival was quite frosty towards us. We were told we had to pay an extra £10 per person for 1 hour in the spa and £5 thereafter, which although is part of their policy, her attitude towards us, made us reluctant to book a session in the spa.

However, the lady who served us at breakfast was very pleasant and accommodating and went above and beyond to make us feel valued and respected.

The hotel is a short stroll from the bustling town, where there are a wide range of shops and eating establishments.

The bathroom in our room was quite tired and not really thought through. The tiled shower floor was slippy when wet, they may have used wall tiles here rather than floor tiles.

Partner

2/10

Poor

13 Aug 2025

Mojtaba

Needs complete decoration and the spa facilities not up to standard and need to be paid for separately which is ridiculous

Leisure Partner

8/10

Excellent

11 Aug 2025

John

Excellent standards of cleanliness.
Food and Beverage superb.
Let down by very poor bed mattress.
Rectified immediately by Deputy GM.