Abbey Grange Hotel

4/10

Poor

26 Feb 2026

Phil

Dingy, not like the pictures. We booked somewhere else

10/10

Exceptional

11 Feb 2026

Malcolm

Really pleasant stay great location and comfortable room.

Business_and_leisure Self

4/10

Poor

14 Jan 2026

Hayley

The room was not very clean
Hair in bath and floor had not been hoovered

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Shloime

Nice location

Business

2/10

Poor

26 Nov 2025

Danniella

It’s like it’s still in the old days old blankets bed u could feel the springs in it .
towels had dirt on them cob webs in the light .
Nobody there to greet u key left with a piece of paper .
No breakfast all doors were locked to the bar no dinners on . All holiday not good at all . Didn’t stay two days as car broke down and had to be taken home so waiting to see if I get a refund for the one night we didn’t stay…

Partner

4/10

Poor

26 Nov 2025

Kelly

Used packet of condoms under bed. Member of staff not very helpful when we asked about food.
We couldn't take food to our room, even though they didn't serve food. No hot water.
Positive part was the comfy bed.

Leisure Partner

2/10

Poor

21 Nov 2025

Ryan

shocking

Business

6/10

Pleasant

14 Nov 2025

Mark

Room was old and tired .no bar available and was not what the website advert offered .was clean and plenty of hot water ..we saw our host once at check in and that took 2 seconds to be handed a key .

Leisure

2/10

Poor

09 Nov 2025

Erin

The owners are not good people and just openly rude. They bait you into arguing about politics. They advise a fireplace but refused to even turn it on when asked. Roaches everywhere . The bartender from Germany was the only good thing about this place . Avoid no matter how cheap it is .

Business

2/10

Poor

25 Aug 2025

Danielle

Bed was broken held up with 2 planks of wood
Toilet seat broken
Sink coming of pedestal
All around bath silicone had gone
Door looked like it had been forced open
Central heating on in bathroom and couldn’t turn of as the nobs were missing
No milk

Leisure Family_with_children

6/10

Pleasant

19 Aug 2025

Mae

This looks like it used to be a super spot but is now sadly rather run down.
There is no one to great you, just a key with a note saying your room number.
Despite a board outside advertising fish and chips, the bar/restaurant were both closed when we were there.
The room was very dated with an avocado bathroom suite, a radiator on full blast that you couldn't turn off (middle of summer) a hot tap that doesn't turn on and a cold tap that runs hot brown water before coming through clear!
However, the room was a good size and very clean, with plenty of fluffy white towels and heavy curtains that kept the light out in the early morning.
For the one night that we needed it, it was fine, but I probably wouldn't stay for any length of time as there are no amenities close by so you have to drive for anything you need, breakfast, dinner etc.

Leisure Family_with_children

4/10

Poor

06 Jul 2025

Anthony

Th hotel has 90’s decor a mix of poor styles, no breakfast and shut the bar early although staff drinking just not the public. Photo on websites made me think I was getting something better your not. Mouse in hallway’s and in bedroom I had to remove it.

Leisure Partner

4/10

Poor

28 Jun 2025

Andrew

Tired, expensive and terrible shower.

The hotel is in a fantastic and beautiful location. It was a bit tired and the Family room was chintzy. Our shower didn’t get anywhere near warm and the towels were clean but rough. The hotel bar closed at 9:30 on a Friday night. The cost was relatively high but didn’t include a breakfast and was too far outside Llangollen to walk.

Friends_and_family Friends

8/10

Excellent

10 Jun 2025

Dean

👍

4/10

Poor

30 May 2025

Susan

Location near to Llangollen is good but surrounding restaurants were closed so we had to drive into town for a meal as options at the hotel were very limited. Heating on all night in the room and no way of turning it off which made for an uncomfortable nights sleep.

Leisure Friends

4/10

Poor

18 May 2025

Julie

Unclean

Very picturesque, great location and views but very dirty, had to clean the bath before it could be used as was grimy and full of hair, clearly hadn’t even been rinsed. Bed linen was spotless and bed comfy though

Partner

4/10

Poor

16 May 2025

BARBARA

*Says 4 minute walk to llangollen but its more like a 45 minute walk
*broken glass on bathroom floor, fire alarm going off through the night, was told by staff at checkin at 4pm that food had stopped being served yet an hour later they were serving another couple wit food, room was so dusty and dirty very old and dated, also was advertising breakfast yet no one was there the next morning to do breakfast. Only good thing about this hotel was thr stunning views across rhr countryside.. not worth £70 a night

Leisure Partner

4/10

Poor

13 May 2025

Zak

Was there

4/10

Poor

12 May 2025

Verified traveler

This hotel was probably great at one time, but quite run down now. Wall paper peeling. Plumbing not great. Bar closed before 8pm.

Partner

8/10

Excellent

22 Apr 2025

Veronica

Nice place

Lovely hotel, location brilliant, very picturesque, had a lovely meal.plenty of choice too.

Partner

6/10

Pleasant

14 Apr 2025

Diana

Set in a quiet location but less tham 5 minutes drive from village. Was cheap, suitable for one night.

Leisure Self

4/10

Poor

06 Apr 2025

Guy

Tired, shower ancient and spray not working. Needs seriously updating in decor.

Leisure Self

8/10

Excellent

27 Mar 2025

David

Out of the way stay, away from the crowds

Business_and_leisure Partner

8/10

Excellent

14 Mar 2025

Raymond

Cheap affordable price. Quiet. Good food especially the Sunday roast.

Business_and_leisure Self

8/10

Excellent

09 Mar 2025

Keely

Beautiful setting. Woke up to the cows mooing. Decor dated and pleasant. Many cobwebs in the room, light shade and ceiling and walls. Warm, cosy and TV available. Tea and coffee in the room. A biscuit or 2 may have been a nice welcome after a long day. Value for money. Pleasant and friendly staff.

Leisure Family

10/10

Exceptional

08 Mar 2025

Pawandeep

Thank soo much 😊

8/10

Excellent

02 Mar 2025

Matthew

Surprisingly decent!

Very impressed. Stayed for 1 night with my 8 year old son as a stopover on the way to Snowdonia. By far the cheapest hotel I could find in the local area, so expectations were low. Impressed though at the hotel, friendly staff at check-in, decent rooms and surprisingly comfy bed!

Only downsides - the walls seemed rather thin, the angry man in the next room having an argument with someone on the phone was heard rather clearly(!) and shower lacked much pressure.

But all in all, for a cheap night as a stopover it was perfect.

Thanks!

Friends_and_family Family

8/10

Excellent

21 Jan 2025

Chris

Quiet and dark room.Nice big bath Comfy bed. Unfortunately the bar side was closed that week so couldnt get food or drink.

Business

8/10

Excellent

20 Dec 2024

Zaher

Very clean, calm area, kettle, tea and coffee in the room, enough towels. But the postcode was incorrect, hotel reception didn’t answer phone to guide me. They were not allowing food in the room.

Business Self

10/10

Exceptional

10 Nov 2024

Andrew

The room was clean and warm but dated. The shower was poor due to mixer tap heat control. Overlooked unkempt garden. Only met one staff member who was nice and polite.

10/10

Exceptional

01 Nov 2024

Michael

From the moment I arrived the staff were friendly and helpful. Location is set back from a country road so it was quiet and close to hills and mountains for walking. A few minutes drive from the main town of Llangollen it was convenient and peaceful. The chef was very helpful and able to meet my needs with small changes to the menus with ease. Room was basic but adequate and clean. Exactly what was needed for a short break.

Leisure Partner

4/10

Poor

28 Sep 2024

Lizzy

The hotel is not where is says it is on Hotel.com - it is 1km out of Llagollen, so very difficult if you don't have a car.

Staff were not hospitable, almost surprised I was there and gave little to no information about the hotel and services. Have to order breakfast the night before, if you can find any staff to order it.

Self

8/10

Excellent

17 Sep 2024

Peter

Nice place

The hotel is a bit out of town and very peaceful. Lovely view of the hills.
Checkin was friendly and welcoming. Room was rather bland and slightly 1970s, but clean and well kept. Most importantly it was warm a comfortable and I got a good night’s sleep.
The bar closed very early which was a shame as I’d arranged to meet a friend at 9pm but by then all was in darkness.
I would have liked to try the £10 breakfast but had already arranged to eat elsewhere.
All in all, a good value stay in a beautiful location. I’d be very happy to return.

Self

6/10

Pleasant

08 Sep 2024

David Elwyn

Breakfast good. Rooms dated but warm and comfortable. Bar facilities closed at 9.00.

Leisure Family

4/10

Poor

04 Sep 2024

Glen

The worst place we’ve stayed at in the UK. Shocking services and terrible food! It’s quite a way out of town with no convenience at all. Zero value for money and totally overpriced! Would never recommend to anyone.

Leisure Partner

2/10

Poor

02 Sep 2024

Greg

Shabby Manor

Very tired, in need of some serious investment. Staff could do with some friendliness training

Partner

2/10

Poor

24 Aug 2024

J

I genuinely wish we’d kept driving.

We were welcomed by a “lovely” lady who didn’t seem thrilled that we had booked so late even when I told her we’d been stuck on the road for hours. She proceeded to tell my kids to pipe down for giggling.

The room was covered in little hairs and was a little grim and loving the woodchip. All we could hear was next doors tv blaring until about 2pm and really loud laughing. Couldn’t even cover the noise as our tv didn’t work.

And oh my gosh I have never “not slept” in a bed with a mattress and pillows that were more like rocks in my life.

Definitely not a place i would repeat, the campsite opposite looked lovely if you were looking for a place to stay.

Friends_and_family Family

6/10

Pleasant

01 Aug 2024

Brian

Meals are all homemade and fresh. Needs the breakfast to be included in price of the room.

8/10

Excellent

29 Jul 2024

john

setting is magnificent,nice choice for breakfast, nut no cereal as advertised. old fashioned rooms but clean and comfortable. a vert pleasant stay

Leisure Partner

8/10

Excellent

03 Jul 2024

Paul

Pleasant retreat

This hotel has a great view (over the ample car park) of hills and forests. The hotel has solar panels and brews beer.
Room 8 was very pleasant; looked recently decorated - somewhat quirky but I prefer that. Breakfast was great; really good scrambled eggs & mushrooms.

Self

10/10

Exceptional

30 Jun 2024

Katherine

Lovely room

Lovely room, 4-poster bed with a good sized on-suite. Amazing views of the mountains.

Partner

10/10

Exceptional

04 Jun 2024

Val

Lovely hotel in a great location.

A lovely hotel in a great location. Friendly helpful staff. Beautiful hot home cooked food and a lovely breakfast.

Partner

2/10

Poor

29 May 2024

Eric

Totally Disenchanted

The whole appearance was of a hotel that was closing down. There was nobody at reception. The man that was tending the gardens opened the door and let us in telling us the keys were on the desk.
There were two bars, both locked. In one there was a sign saying to use the other bar as this one is not in use.
It appeared that the place had been in this state for some time!!
We had booked bed and breakfast (inclusive) but were told they were not doing food. He said he could arrange breakfast at a cost of £10 each!!
He was extremely incommunicative and unhelpful.
There was a sign on the back of the door saying that there was no room service if you were staying more than one day. It also told us that there was extra tea/coffee/milk on a table in reception. There wasn't.
The heat in reception was like that in a sauna, and the lighting was never on.
The rooms were very tired with work needing doing to them.
It was a most unenjoyable experience and I feel that we have been lured there under false pretences.
I won't be going back again and will consider not using Hotels.com again.
If anybody was asking whether to use the Abbey Grange Hotel I would advise them to find somewhere else.

Friends_and_family Friends

4/10

Poor

25 May 2024

Martin

Barely adequate.

Most positive comment I can say is, the water was hot..
Bed was Way too soft :-(, pillows hard, carpet sticky, when kettle boils it steams the tv, no reception as such - just a row of keys with names written on paper under them. The bar looked like a cross between deliverance, an old folks home and someone's front room. Place looked kinda derelict as we drove up to it. WiFi was also slower than dial up.

But there was plenty of hot water for a bath, so not all bad.

Needless to say, wont be going back soon..

Friends_and_family Friends

2/10

Poor

13 May 2024

Alison

Rated as 3 star. I arrived and there was a note with my room number and a key. I rang the hotel to see whether I could book dinner and breakfast the following morning. I was abruptly told no, it was room only, albeit there was a sign at the hotel entrance advertising breakfast. There wasn’t even a bar there. The room was adequate, but in dire need of an update. However, the lack of any amenities makes me question the 3 star rating and why Expedia have listed this misleading description on their website. I book all my trips with Expedia and have never had any problems until this week.

Leisure Family

10/10

Exceptional

15 Apr 2024

Anne

Great Place to stay.

It is the second time in a couple of weeks that I stayed here. Checking in and out simple and fast. Staff very friendly. I stayed in two different rooms and both were clean and comfortable. Tv and Wi Fi reception also very good. I would go back againg.

Business

6/10

Pleasant

14 Apr 2024

David

ok, bit dated but great and quiet location

2/10

Poor

11 Apr 2024

JAMES

Scratchy towel, I had to figure out everything for my self because nobody was there to check me in or out! I saw no hotel personnel my entire stay. Stay away!!!

4/10

Poor

29 Feb 2024

mark

A little over the hill

Everything was closed when we got there 8pm, the bar, restaurant and reception. The person there didn’t seem very interested in even dealing with us. Signs everywhere telling us what we could not do. No food in the rooms, good job we had stopped and got some food, which we took to our room, regardless on the 6 or more signs forbidding this practice. As I said every thing was closed. Decor was as old and very tired. The bed was so hard it was like trying to sleep on a snooker table. The hot water was lukewarm. The best thing I can say is it seemed to be clean.

Partner

4/10

Poor

22 Feb 2024

Simon

Tired and dated property, staff/owners seemed very uninterested. I had a meal which wasn’t bad. Morning shower was Luke warm after running for over 10 minutes, very thin mattress and cheap bed frame, not a great nights sleep. Room rate was cheap but I’d rather spend a bit more and get better standards and service.

Business