Name: Castlemaine Colonial Motel
Address: 252 Barker St, Castlemaine, 00000, AU

8/10

Excellent

19 Jul 2026

Karen

Friendly staff, clean room. Parking was a bit tight.

Friends

6/10

Pleasant

18 Jul 2026

William

There were some maintenance issues that had not been kept up 2 date.
I was fine for towels but others mentioned they did not have enough.
Ants in some rooms.
Air conditioner difficult to operate. Very I,portant when it has been so cold.
In its favour the staff were very helpful and friendly.

Friends

8/10

Excellent

18 Jul 2026

Sarah

Great location but I would have loved to see more than two little milks in fridge ….restricted me to two cups. Bath mats seem to no longer be available - in the temp At Castlemaine it would have been appreciated on the floor for getting out of the shower on to.

Self

2/10

Poor

11 Jul 2026

Natalie

Would not stay here again. Pillows were lumpy, towels had ripped edging, kettle was dirty.

8/10

Excellent

05 Jul 2026

Gary

Big rooms close to town and accomodating staff.

Partner

8/10

Excellent

04 Jul 2026

Kevin

We really liked the location, the room size was fantastic. Large fridge which was unexpected. Microwave, kettle, toaster all the amenities.
Just a bit dated and in need of TLC, but that wouldn’t stop us from staying again.

Family_with_children

8/10

Excellent

27 Jun 2026

Meredith

Large comfortable room. Walking distance from the station and centre of town.

Partner

4/10

Poor

14 Jun 2026

Lilian

The room was nothing like the modern pictures shown on the website. The amenities are old and laminated cabinets are chipped. Toilet, vanity sink, and the whole room requires updating. Air conditioning and tap water are hard to control.
Best thing about the place is location and drive in layout.

Partner

10/10

Exceptional

13 Jun 2026

Dominic

Very clean and good value. Near centre of town.

Partner

8/10

Excellent

13 Jun 2026

Paul

Nice, well laid out room. Only issue was the singular towel, and no one in reception to get another.
Small things- enjoyed the stay, happy to recommend.

Partner

10/10

Exceptional

07 Jun 2026

Ngaire

All well cared for

10/10

Exceptional

07 Jun 2026

Eamon

Great

Partner

8/10

Excellent

07 Jun 2026

Heidi

We loved our stay
Heater was a bit hard to start and no bathroom ventilation - just tiny things
Otherwise , fantastic 🙏

Friends

4/10

Poor

29 May 2026

Donna

I was a single female travelling for work and had to listen to a man screaming obscenities at my back bathroom window. It was very unsettling and quote frightening. Room was OK, no shower gel in the pump so had to use shampoo. Bed was comfortable

Self

8/10

Excellent

24 May 2026

Marisa

Close to shopping and cafe's.
Comfortable bed, clean room and amenities.

Partner

10/10

Exceptional

09 May 2026

Catherine

I stayed in room 3. It was an updated room, away from the main road. Nice and quiet nights sleep.

Self

8/10

Excellent

04 May 2026

Rebecca

Lots of character, huge room.

Friends_and_family Family

8/10

Excellent

29 Apr 2026

Ashley

Easy check in and clean rooms. A pleasant, comfortable stay

Partner

10/10

Exceptional

28 Apr 2026

Stephane

Very nice and friendly staff

Self

6/10

Pleasant

15 Apr 2026

Marge

Aircon heating didn’t work , one light over bed not working staff not on premises

Family

10/10

Exceptional

11 Apr 2026

Mark

Parking is only convenient if neighbours don’t over hand their own spots. Then you gotta park outside property

Self

6/10

Pleasant

06 Apr 2026

Ian

I had a mixed experience during my recent stay. There were some definite highlights, but also several areas that need attention.

The Positives:
• First Impressions: The hotel has great curb appeal with a very attractive brick exterior.
• Outstanding Service: The standout of my stay was the female receptionist with tattoos. She was incredibly helpful and professional—she truly deserves high praise for her exceptional service.
• Essentials: The bed and towels were perfectly fine and comfortable enough for the stay.

The Negatives:
• Room Layout & Privacy: The parking arrangement is a bit odd. My neighbor’s vehicle was parked directly in front of my room rather than their own, which felt like a bit of an invasion of privacy. It would make much more sense if guests parked in front of their own assigned rooms.
And an abandoned fridge was left outside.

Maintenance Issues: The room felt unfinished. The bathroom door was only half-painted, which looked quite strange. Additionally, most of the lights were not functioning properly, and the air conditioning remote was temperamental and difficult to use.

Missing Amenities: I was disappointed to find no hairdryer in the room. It would also be a significant improvement if some basic coffee-making facilities were provided.

Overall:
It’s a nice-looking property with a fantastic reception t

Self

2/10

Poor

04 Apr 2026

Deborah

No one at reception to check us in, rung the number on door and phone kept cutting out and then got cut off. Didnt get a friendly feeling. Room was huge but not really luxury as advertised, very outdated, sink in bathroom needs replacing. Both me and my husband woke up with sore throats and sneezing due to dust in rafters and on ledges in room. Shower okay if you are a short person.

Partner

6/10

Pleasant

04 Apr 2026

George

Unfortunately no housekeeping was provided even though it was advertised as such....not nice to come back after along day out and rubbish and dirty dishes etc left in the room. The response was also very poor when we raised the issue. On a positive note, our room was clean and modern and well located with walking distance. Bed was comfy.

Partner

8/10

Excellent

30 Mar 2026

Paul

Property was nice enough. Good for price. Fan was bit loose and made a bit of noise when being used. Had enjoyable stay. We needed bit more time to check out and staff didn't mind this and waited for us so that was a positive

Partner

10/10

Exceptional

27 Mar 2026

Raz

Walking distance to everywhere and quickest/easiest checkin & checkout ever! Not really anything fancy but I got a clean comfortable room which is what I was looking for!

Self

6/10

Pleasant

23 Mar 2026

Dorothy

Great location
Apartment clean. Bed comfortable great tv and lounge chairs. Air conditioner worked well but windows unable to be opened
Only body wash in shower and it was empty
Small bottles of conditioning shampoo basic but acceptable
No cloth to wipe down kitchen area but there was a tea towel and detergent

Partner

8/10

Excellent

22 Mar 2026

Toby

Stayed in the King Spa Suite and while very spacious, just a bit tired. It is a motel though...

Partner

10/10

Exceptional

22 Mar 2026

Kristine

Room clean & staff very helpful at allowing us early entry

Family

10/10

Exceptional

21 Mar 2026

Pru

Large room and bathroom. Comfortable bed and basic amenities including toaster. Internet was reliable and supported multiple devices. Very reasonably priced.

Partner

4/10

Poor

20 Mar 2026

Barbara

I booked two superior queen rooms because they were supposedly soundproofed - they weren’t. No staff anywhere - to check in ring a number. Did not see one member of staff at anytime. My room had no coat hangers, the wall lights did not work. When I rang to notify them they didn’t care. Also didn’t care about my daughter’s remote for split system which did not work. No offer to fix the problem. Also in her room no cover over light in ceiling fan - aesthetics aside - dangerous for children. Ceiling fans very dusty - couldn’t use. The traffic noise was horrendous. Rooms 7 and 8.
I could go on. Don’t put fittings in rooms if you are not going to maintain them and have them in working order. What’s the point people?

Friends_and_family Family

6/10

Pleasant

18 Mar 2026

Janine

Unfortunately there was a a leak around the sink in the bathroom. However this was fixed. Also the fridge kept banging as it was defrosting and I had to turn it off the first night. Put it on a lower level but it’s still banged again the second night as ice dropped. Also I had a room with a car park out front however even though I didn’t have a car there was a car parked in front which I didn’t particularly like.
Otherwise the venue is very nice and centrally located with easy access to the shops in the train. Just a couple of little hiccups.

Self

8/10

Excellent

15 Mar 2026

David

The staff were great, check in and out was the best I’ve ever experienced.
Netflix etc were on the telly but could not be utilised.
The fridge was not turned on and there was no milk for the coffee etc.
I’ve not stayed in a hotel for a while so that may be standard practice these days.
If so disregard.
I’d stay again.
Thank you.

Partner

4/10

Poor

10 Mar 2026

Alexandra

If you'd like to live the faulty towers experience, then this may be the place for you. Issues from the get-go when trying to check in, wrong phone numbers/no one on site, incorrect room/s, getting the run-around, and other guests being assigned the same room.

Family_with_children

8/10

Excellent

07 Mar 2026

Lee

The internet was good when we were able to log in.

All of the communication was done by phone as we did not see anyone onsite.

Happy to go back.

Partner

8/10

Excellent

28 Feb 2026

Emma

Nice room good amenities

Self

8/10

Excellent

26 Feb 2026

Beck

Room as expected

Friends

10/10

Exceptional

21 Feb 2026

Alison

Room was spotless, excellent shower pressure, free channels on tv, check in process seamless.

Partner

10/10

Exceptional

15 Feb 2026

David

Friendly staff. Clean room. Lovely experience and would definitely stay again.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Nicholas

Spotless room and very very helpful staff! Would recommend

8/10

Excellent

31 Jan 2026

John

Nice clean room and amenities

Leisure Partner

6/10

Pleasant

20 Jan 2026

Tony

Everything is dated and quite run down.

Business

8/10

Excellent

19 Jan 2026

Greg

Very good place for our short stay.

4/10

Poor

17 Jan 2026

David

Broken fittings. No personal interaction.

2/10

Poor

12 Jan 2026

Sue

We COULD NOT GO because of the bushfires. Very disappointing.
When we booked, we also had insurance (XCover). When we try to claim they said that bushfires were exempt!!! What is the point of having insurance that you provide.

Family

8/10

Excellent

03 Jan 2026

Lisa

TThe property has been recently upgraded, showcasing clean and beautifully presented rooms. However, there is a minor issue of no soap being provided in the bathroom.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Greg

The room is tidy and comfortable. The bathroom and shower were well looked after. For a three star hotel it punches above its weight.

10/10

Exceptional

27 Dec 2025

Paul

Easy checkin, room clean and comfortable.

8/10

Excellent

26 Dec 2025

Chris

The rooms were very clean and looked like recently refurbished. We were disappointed there were no biscuits to have with our tea.
The air con worked well and nice toiletries were provided. Weven though we were on the main street it was quiet enough.

Partner

4/10

Poor

25 Dec 2025

john

Don't know how it is conceivable to design a bathroom with such slippery tiles. No working lights over the bed
. Not good enough for a top priced room.

Partner

4/10

Poor

21 Dec 2025

Jessie

Totally fine. When we requested a towel for our daughter and a hairdryer they said they’d sort it and then just didn’t.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Carmel

We did not meet any staff. We were guide to keys in the room and we left the room the same way. This was ideal for us as we were on a tight schedule for an event.room was lovely. Aircon on when we arrived was a blessing! Thanks

8/10

Excellent

16 Dec 2025

Kassandra

M

6/10

Pleasant

16 Dec 2025

Eibhlinn

Fine place to stay, but overpriced for the quality. Will look elsewhere for my next trip.
**
Pros: great location, flexible check-in time, beautiful building. Nice TV, loved the spa bath, comfy bed.
Cons: kitchen/bathroom not stocked, towels had holes in them, fridge froze our food, bed wheels wouldn't lock so they rolled around. No food on-site as advertised, room not serviced during our stay. The room was also so sparsely furnished that the echoes made it quite difficult to talk.

Leisure Partner

8/10

Excellent

14 Dec 2025

Philip

Space.

Leisure Family

6/10

Pleasant

06 Dec 2025

Josie

The room was clean and tidy. You could tell a lot of money has fairly recently been spent on renovations, however things are failing; the biggest issue we had was difficulty flushing the toilet. It seems there’s a bit of an issue with the toilets. I hope they can make a warranty claim on these toilets, it’s not going to be a cheap exercise to replace them since they are the invisible cisterns behind a glass panel on the wall.

Leisure Partner

8/10

Excellent

06 Dec 2025

MARGOT

Room was spotless, well appointed. Reception staff friendly and helpful, allowing us early arrival.

Leisure Family

10/10

Exceptional

28 Nov 2025

Janette

Having a bedroom with a door for privacy

Leisure Family

10/10

Exceptional

16 Nov 2025

Mieka

Great spot close to the heart of town. Really comfortable beds, nice big shower, had everything we needed for a trip to the Town Folk Fest (fine walking distance from the festival). Friendly and helpful owners!

Leisure Partner

8/10

Excellent

15 Nov 2025

Liz

Yes, clean. staff efficient and friendly. 2 chairs to sit in to read or whatever.

Leisure Partner

8/10

Excellent

13 Nov 2025

Wendy

The room was clean and comfortable. It is in need of maintenance (broken toilet button, shower taps etc). Easy location. Wonderful friendly welcome.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Alan

Great location. Walking distance to everything bug still a quiet location. The room was well presented with all of the facilities you’d need. Kettle,microwave ironing board etc.

Leisure Self

10/10

Exceptional

11 Nov 2025

Julie

Excellent all round hotel, clean and in good condition, helpful staff and great dining. Location on the edge of town, handy for everything!

8/10

Excellent

11 Nov 2025

Val

The beds were comfortable & shower good !
Bathroom floor could have been cleaner though
Location to town centre good.

Leisure Friends

8/10

Excellent

07 Nov 2025

Kevin

The room was comfortable, all amenities were sufficient for our needs and the shower had great water pressure.

Leisure Family

10/10

Exceptional

03 Nov 2025

Jennifer

Very easy. Reception staff weren’t at the office, but were contacted easily and check in instructions simple.
The room was large and comfortable.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Kerrie

Location, clean just what we wanted.

Leisure Partner

8/10

Excellent

02 Nov 2025

Peter

Comfortable room

Partner

8/10

Excellent

26 Oct 2025

Charlene

Clean room, comfortable bed, great towels, however batteries in remote very low couldn’t operate T.V. and no milk for a cuppa overall a good stay Thank you.

Leisure Partner

8/10

Excellent

18 Oct 2025

Kate

Great place to stay

10/10

Exceptional

15 Oct 2025

Shane

Big comfortable room, easy walk to shops and restaurants.

4/10

Poor

14 Oct 2025

Andrew

A nice room, mostly clean (hairs on the vanity).
The shower was scalding hot or freezing cold and was not able to be adjusted in-between. So, no shower after a long day of travel.

10/10

Exceptional

14 Oct 2025

Sally

Lovely heritage room with loads of space

Leisure Partner

8/10

Excellent

12 Oct 2025

Sheridan

The refurbished look was great, comfy beds and set up.

Maybe soap and shampoo amenities would have been good for the room, as I had to head to the shops to get some, but otherwise fine.

A jug of water in the fridge would be good instead of having to use the bathroom tap to get a drink of water.

Otherwise, very good stay, maybe slightly cheaper in price as it's only one night, but most places in Castlemaine are like that. More rooms to be refurbished and a new look, so we have more options for rooms to stay.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Kim

Didn't have any wine glasses for the girl so she bought 6 for $ 4 at the shop next to Vinnies, just thought that wine glasses would be a standard in every room ?

8/10

Excellent

07 Oct 2025

Samantha

Great location. Comfortable beds and lovely staff

Leisure Friends

6/10

Pleasant

03 Oct 2025

Ivor

The unit was spacious with a separate bedroom with two single beds and a small bath in addition to the shower. The location was ideal with just a short walk to the shopping area. Some maintenance is required. A door on the cupboard under the washbasin almost fell off when opened. Breakfast was supposed to be included, according to the website, but we were told on arrival that no breakfast was available.

10/10

Exceptional

26 Sep 2025

Fahima

Good for price

2/10

Poor

17 Sep 2025

Trish

Having stayed at this accommodation in the past and had a very enjoyable experience. Booked for 3 nights again which was to include breakfast. On arrival was told they didn't do breakfast anymore, asked for a refund for the breakfast I had paid for, but was ignored. 1st day we asked for the room to be cleaned as on our return in the afternoon nothing had been done. on the 2nd Day we gave. The bed was comfortable but the rest of the room was in a very poor state of needing repairs. Would never here again

2/10

Poor

16 Sep 2025

Chris

What was unique was I booked bed and breakfast and was eventually told after many inquiries that they don't do breakfast any more

Business_and_leisure

10/10

Exceptional

15 Sep 2025

Elizabeth

Got one of the 'luxury' suites in the heritage building and thought it was gorgeous. Well heated and comfortable bed. Convenient parking and great locations in castlemaine. Would love to return.

Leisure Partner

6/10

Pleasant

14 Sep 2025

Sue

The place is not well cared for after a lovely stay in January we were disappointed this time

10/10

Exceptional

07 Sep 2025

Dave

Late check in was awesome. Appreciated the help to facilitate my late arrival. Will stay again. Highly recommended.

Leisure Self

6/10

Pleasant

06 Sep 2025

Carol

Advertising free continental breakfast, but no free breakfast or breakfast at all. Also has that they have a cut lunch or evening meal but they don’t.

Leisure Self

8/10

Excellent

30 Aug 2025

Lisa

Good size rooms, clean and in a convenient location.

Leisure Partner

8/10

Excellent

11 Aug 2025

Tony

Happy travels

Early bookin was great
Needed a spare role of toilet paper and coffee mug not cleaned properly

Business

8/10

Excellent

09 Aug 2025

Kevin

Overall very good but had a few minor issues.

Accommodation only, no restaurant. Parking available next to your room.
The mattress on our bed was very comfortable. Fairly firm but wasn't to hard.
Couple of very minor things that made the difference between giving the room 4 stars instead of 5.
The liquid soap container next to the bathroom basin was empty. The small lower shelf on my side of the bed was loose and coming away from the wall. Aircon in main room was excellent, but it didn't really warm the bathroom much.

Partner

6/10

Pleasant

09 Aug 2025

Joanna

Perfectly adequate but not special.
Physically cold on arrival.
Basic accommodation.
Not charming or special, but very nice spa bath, and when you figure out how the heater works, somewhat cosy.

Leisure Partner

8/10

Excellent

06 Aug 2025

Kenneth

Nice and warm

2/10

Poor

30 Jul 2025

Peter

Breakfast included in my tariff was delivered 3 days out of 7resulting in extra cost for us. Complaints had to be made through children because the manager was never there. Our window leaked during heavy rain resulting in wet bedding . We didn’t even get clean towels to replace the ones on the window sill and floor to soak up the rain . Those wet towels were on the floor for 4 days without being checked or changed. A very poor experience and not even an apology for the inconvenience.

8/10

Excellent

29 Jul 2025

Gina

The stay was very comfortable and enjoyable.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Uyen

Such a wonderful motel

Such a wonderful motel to stay in for a quick trip to Castlemaine! It was so cozy, modern, clean and comfortable, and had all the necessities such as a kettle, hairdryer, soap, etc! Checking in and out was so easy, and the staff were so kind and welcoming to us. Breakfast was kindly handed to us the night before! Would really recommend this motel, it was perfectly in the centre of town

Partner

8/10

Excellent

18 Jul 2025

Graham

Good, clean accommodation in a great location.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Kay

Very comfortable and convenient. Staff welcoming and helpful.

Leisure Self

4/10

Poor

15 Jul 2025

Natalie

On arrival we were informed that our room had been “upgraded”. I suspect that they had overbooked and had to move us to a different room that was not prepared for guests. I would have preferred the room we booked because I specifically chose it for the bathroom which looked to be in a better state than some of the other rooms. They had left a ceiling fan on in the room (during the middle of winter) clearly to try to address the smell. It smelt like a dog had been in the room. The carpets had not been vacuumed and there were pieces of what I suspect looked like chewed dog toy. The surfaces had not been cleaned, there were crumbs on coffee table and the bathroom sink has a massive build up of black grime around the taps. We did not bother raising these issues because it was late in the evening and we knew there were no other rooms available. The electric blanket on the bed didn’t work and the room was very cold. The bedspread was not clean. Terrible. You should inspect the property and consider removing it from your site as it is very misleading.

Leisure Partner

6/10

Pleasant

10 Jul 2025

Maree

Ok for passing through

Pretty average but ok
Parking space was non existent when our neighbours spread out so had to park in the street
Had to ask about the breakfast before it was made available
Good spot though

Partner

8/10

Excellent

09 Jul 2025

Robert

Very good value for money, extra large shower. The queen size bed was very good.

Business Self

8/10

Excellent

06 Jul 2025

Kerri

Very comfortable bedding, needing an up date, no heating in the bathroom.