Gim Chiau
Clean n quiet
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7.4/10Very good230 Reviews
Cleanliness8.0/10 8.0
Service6.8/10 6.8
Comfort7.4/10 7.4
Condition7.6/10 7.6
Amenities7.4/10 7.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Rakuten Stay Tokyo Asakusa
Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless internet access. Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided weekly. Distances are displayed to the nearest 0. 1 mile and kilometer. Tokyo Solamachi - 0. 6 km / 0. 4 mi- Sumida Aquarium - 0. 8 km / 0.
5 mi- Kaminarimon Gate - 0. 8 km / 0. 5 mi- Tokyo Skytree - 0. 9 km / 0. 5 mi- Sensoji Temple - 1. 1 km / 0. 7 mi- Asakusa Shrine - 1. 2 km / 0. 7 mi- Ryogoku Kokugikan - 2. 1 km / 1.
3 mi- Yoshiwara Shrine - 2. 3 km / 1. 4 mi- Ameyoko Shopping District - 3. 1 km / 1. 9 mi- Ueno Park - 3. 1 km / 1. 9 mi- Tokyo National Museum - 3. 2 km / 2 mi- Akihabara Electric Town - 3.
Show less
3 km / 2.
Located in Tokyo (Sumida), Rakuten STAY Tokyo Asakusa is within a 15-minute walk of Tokyo Skytree and Sensoji Temple. This hotel is 2.3 mi (3.8 km) from Ueno Park and 3.5 mi (5.6 km) from Tokyo Dome.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided weekly. null
Popular amenities
Free WiFi
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No front desk
Guests will receive an email with special check-in instructions
Unicode Support true
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
-
You need to know
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
-
Minimal age
18
-
Spoken Language
Korean
Japanese
English
Chinese (Mandarin)
Nearby attractions
Tokyo Skytree
0.8 km / 0.5 mi
Kaminarimon Gate
0.8 km / 0.5 mi
Konica Minolta Planetarium Tenku
1.1 km / 0.7 mi
Sensoji Temple
1.1 km / 0.7 mi
Asakusa Shrine
1.1 km / 0.7 mi
Kitchen Town
1.5 km / 0.9 mi
Ryogoku Kokugikan
2 km / 1.2 mi
Yoshiwara Shrine
2.2 km / 1.4 mi
Ameyoko Shopping District
3.1 km / 1.9 mi
Ueno Park
3.1 km / 1.9 mi
Tokyo National Museum
3.2 km / 2 mi
Akihabara Electric Town
3.3 km / 2.1 mi
Ueno Zoo
3.4 km / 2.1 mi
University of Tokyo
3.8 km / 2.4 mi
Yanaka Ginza Shopping Street
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 50
- hotel
- 24-hour reception
- Wi-fi
- Bicycle hire service
- 24-hour securityExtra charge
- Lift access
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CAPACITY 2Room • CAPACITY 2ROO.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
Room CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
SINGLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SGL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
SINGLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH VIEWS NON SMOKINGTWIN • WITH VIEWS NON SMOKINGTWN.NM-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
TWIN WITH VIEWS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- ECONOMY NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
TWIN ECONOMY NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- ECONOMY NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EY-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE INNERDOUBLE • INNERDBL.IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
DOUBLE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
DOUBLE CAPACITY 1
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room code: DBL.C1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRakuten Stay Tokyo Asakusa
TWIN WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Rakuten Stay Tokyo Asakusa
75
reviews shown
Brooke
Great property in a convenient location
Chien-Hsiu
Room is small but clean. It's non staffed self check-in accommodation but the check in process is pretty smooth with all the instructions and tablets in place. It's very close and easily walkable to major attractions like Asakusa and Sky Tree, with many convenient store options around the corner.
Galina
To small. No service.
Anna Filatova, Tatiana Filatove
The hotel doesn’t have service, and it’s really inconvenient. The room is tiny.
Andrew
Clean room in a good area
David
It was good specially it is close to the Skytree and train stayions
Ethan
Very clean and perfect for one person!
Mohammad
Everything was great.
George
Simple to check-in just follow the instructions they send to you. Rooms simple, standard for Japan, though bit on the smaller size.
Jerald
The room was spick and span. Easy to check-in and check-out.
Tak Hang
Convenient location. Room is tiny but clean
Adam
This hotel is definitely going to split opinions. If you follow the onboarding instructions/requirements before you leave it definitely makes the final validation call when you arrive that much easier. I helped a couple of people stranded outside because they didn't read the message from the hotel when they booked. That aside the room was clean and had just enough space for two people to shower, sleep and store their belongings. This won't be the best option for everyone but its a quiet, safe and secure place to stay in one of the best cities on the planet - I'll stay here again.
Lanyao
Clean and quiet room. Pretty small but has everything. Few minutes to two stations and convenience stores. Worth the price!!
SIU SHU EDDIE
Excellent
SIU SHU EDDIE
Excellent
SIU SHU EDDIE
Excellent location
Duke
No staff service support when you need room cleaning or trash service. Bad customer service
Juliet
There's no staff reception or check in staff at the property, but you can easily contact someone on the iPads located on the ground floor.
Our room was very compact, but had everything we needed, there was even a bathtub, which is pretty sweet. The room was very clean, the bed was comfy, and the property was within a comfortable walking distance of a train station. All-in-all, a great budget-concious option.
Our room was very compact, but had everything we needed, there was even a bathtub, which is pretty sweet. The room was very clean, the bed was comfy, and the property was within a comfortable walking distance of a train station. All-in-all, a great budget-concious option.
Erik
Good value
Very easy to use and convenient location for anyone wanting to go to Skytree or usd the Asakusa line. Only negatives were having all the lights connected to one switch, and finding some receipts and postcards from previous guests under the mattress.
Jannie
No staff, no assistance. Annoying check in process.
Verified traveler
False alarm on Sunday morning
The false fire alarm made for a rude awakening on Sunday morning. It wasn’t the fault of the hotel, yet I hope the hotel’s cameras caught the culprits.
Eric
Great place to stay if you are on a budget. I enjoyed my stay at Rakuten STAY. Nice area, transits and convenience stores nearby and not far from the Sensoji Temple.
Garrett
Great room and greay location.
I enjoyed my stay here at Rakuten stay in the okaimono panda room. The only small issue i had was the ac would drip on me at night when i was sleeping. Everything else was really nice. Great area to stay in. I'll definitely book here in the future.
Cheyenne
Really loved my stay here, check in was seamless, room was very clean and just the right size for one person and the area was quiet and convenient to get around. Would love to stay here again when I’m back in Japan :)
Jolene
good for solo travellers
Bisma
The things I liked about the hotel are that it was super convenient, safe and had easy access to public transport. It’s also in the heart of Asakusa and therefore close to some of the popular tourist spots such as Senso-ji temple. However, I must say that there was no active staff working in the hotel - no staff at the reception so whenever we had issues we had no one directly to speak with. We had issues with AC in our room and had to go down to the lobby area to call through tablets to speak to someone and that someone was not even the direct management person. So it made the whole situation even more difficult. But in the end, we got another room and the issue was resolved.
Wirin
The property is good but how do they expect foreigner to get through the glass entry who have no phone service. I was never emailed a gate password.
Verified traveler
Sub-par
Room was pretty clean, but things like the shower curtain were stained and there was a stain on the carpet. When contacting the hotel support through email, they weren’t as gracious or accommodating when I asked for my room to be cleaned, and asked me to leave the room for an 8 hour window, from 8 AM to 4 PM. Not sure if that was appropriate, considering I paid for the room and had to leave for basically the whole day from really early in the morning, just because I asked for the sheets to be changed? Felt like they were punishing me for asking. When I wanted to book another night, they were pretty rude and unhelpful, telling me to simply book on my own (which would mean checking out, checking in after 3 PM and being in a new room). Seemed like they didn’t understand the convenience of extending a stay means I don’t want another room. I guess you get what you pay for with this place. If you want better hotel service and better support, I wouldn’t suggest staying here. If you like to be left alone, don’t plan to stay in your room at all, with little amenities, then this place is doable.
Tommy
Pros:
1. Close by Skytree & Asakusa
2. Restaurants are nearby including Sushiro, Tokyo Sumidagawa Brewing, Muya and etc.
3. The Closest train station is Honjo Azumabashi [A3 exit]
4. Room is clean. There's Nescafe pod, electric kettle, cups, toothbrush, hair dryer. No microwave
5. There's 24 hrs coin laundry nearby and is called コインランドリー - 2 Chome-3-3 Azumabashi, Sumida City, Tokyo 130-0001, Japan. No detergent needed since the washing machine comes with it. 300 yen per wash Dryer - 100 yen for 10 min & you will need at least 30 to 40 min.
Cons:
1. No room service by staff - For 8 days, there was no fresh sheet or towel
2. Called the phone number regarding with the fridge that got no power, they sent me email instead. Until my friend who know how to speak Japanese & they finally come fix it. A button on the wall with Jap writings on it fixes it.
3. The fridge is moldy. I think the previous person got the same issue but they didn't need it. I had to clean it with disinfected wipe before using.
4. Didn't receive the door code the night before. Until I realized they sent it to me over the email few hours before my arrival in Narita.
5. Make sure you know your reservation number beforehand, you need it to check in and check out on the tablet.
6. When you use the hotel tablet to call them, the line is usually busy and tell you to call back at later time.
6. It's hard to understand the staff over the phone. But if you know Japanese, you should be fine.
1. Close by Skytree & Asakusa
2. Restaurants are nearby including Sushiro, Tokyo Sumidagawa Brewing, Muya and etc.
3. The Closest train station is Honjo Azumabashi [A3 exit]
4. Room is clean. There's Nescafe pod, electric kettle, cups, toothbrush, hair dryer. No microwave
5. There's 24 hrs coin laundry nearby and is called コインランドリー - 2 Chome-3-3 Azumabashi, Sumida City, Tokyo 130-0001, Japan. No detergent needed since the washing machine comes with it. 300 yen per wash Dryer - 100 yen for 10 min & you will need at least 30 to 40 min.
Cons:
1. No room service by staff - For 8 days, there was no fresh sheet or towel
2. Called the phone number regarding with the fridge that got no power, they sent me email instead. Until my friend who know how to speak Japanese & they finally come fix it. A button on the wall with Jap writings on it fixes it.
3. The fridge is moldy. I think the previous person got the same issue but they didn't need it. I had to clean it with disinfected wipe before using.
4. Didn't receive the door code the night before. Until I realized they sent it to me over the email few hours before my arrival in Narita.
5. Make sure you know your reservation number beforehand, you need it to check in and check out on the tablet.
6. When you use the hotel tablet to call them, the line is usually busy and tell you to call back at later time.
6. It's hard to understand the staff over the phone. But if you know Japanese, you should be fine.
駿斗
とくにない
Thomas
Lichtschalter Abdeckung für das Bad war lose, Geruch im Bad, vermutlich Schimmel zwischen Wand und Badewanne.Die Klimaanlage und Toilette funktionierten sehr gut.
ヒロシ
無人チェックインもスムーズで部屋も清潔でシャワー水圧も良かったです。また利用したいと思います。
YK
我預約咗九日八夜，第二日我發覺冇人清潔問佢，佢先話最多安排三日清潔一次，牙膏牙刷又冇refill？
連垃圾袋同埋紙巾都話要三日refill一次😡
有陣時仲感覺好痕，好似有嘢咬
我哋嘅住宿冇折扣優惠㗎，點解嗰啲清潔服務全部打折？住多幾日變成我哋嘅錯？佢你應該每日都要更換入面嘅床單被鋪！！
連垃圾袋同埋紙巾都話要三日refill一次😡
有陣時仲感覺好痕，好似有嘢咬
我哋嘅住宿冇折扣優惠㗎，點解嗰啲清潔服務全部打折？住多幾日變成我哋嘅錯？佢你應該每日都要更換入面嘅床單被鋪！！
絵美
施設は綺麗。しかしエントランスに入る暗証番号と部屋に入る際の暗証番号が一緒なのが心配であまり眠れなかった。観光地ということもあり、利用客はインバウンドが多い模様でホテル内での治安は心配。問い合わせをしようと部屋にあったチャットの案内を開くと、現在対応できるスタッフがいないとのこと。電話も繋がらず、サービス面に不安と不満が多い滞在だった。安いが安心を買いたいのであればもう少しお金を出してアパなどに泊まった方がいい。
TAKUJI
チェックインは玄関に並べられたタブレットを使って自分で入力しておこなうシステム。趣旨は理解できるがシステムがヘボ過ぎて、余計に時間取られる。
楽天ならちゃんとしてるのかと思ったらクソみたいなシステムでフリーズするし、2回もめんどくさい入力させられるし。
フロントがないのて節操無い人が混じってる。アラブ系の人が入り口で入れなくて不振な挙動をしており、私がパスワードで玄関を開けると一緒に入ってこようとしたので、ダメだと強く言って拒否したが、きっと後から入って来る人は英語がしゃべれず通すんだろうなと思う。
フロントに人がおらず安全対策も皆無。
駅から遠い。
コンビニも遠い。
立地にいいところが見つからない。
部屋はよくある狭いビジホ
楽天ならちゃんとしてるのかと思ったらクソみたいなシステムでフリーズするし、2回もめんどくさい入力させられるし。
フロントがないのて節操無い人が混じってる。アラブ系の人が入り口で入れなくて不振な挙動をしており、私がパスワードで玄関を開けると一緒に入ってこようとしたので、ダメだと強く言って拒否したが、きっと後から入って来る人は英語がしゃべれず通すんだろうなと思う。
フロントに人がおらず安全対策も皆無。
駅から遠い。
コンビニも遠い。
立地にいいところが見つからない。
部屋はよくある狭いビジホ
HIROYUKI
予約時の表示価格と比べ最終支払額の方が高くなり、価格表示の仕組みがよくわからなかったです。
CHUN HSIANG
附近交通方便，便當店、定食屋、拉麵、便利商店、洗衣店，走路就可到隅田川或skytree
單人房空間有點小，29“行李箱雖然打開後客房到床下，但沒有很好放進去
單人房空間有點小，29“行李箱雖然打開後客房到床下，但沒有很好放進去
振一朗
チェックインからチェックアウトまで人を介さないため機械類の操作に詰まるとかなり不便。
素泊まりには慣れているが、スタッフの姿が見えないと非常に不安がある。
設備はまだ新しく清潔感があるが、他人にはあまりオススメできないと思った。
素泊まりには慣れているが、スタッフの姿が見えないと非常に不安がある。
設備はまだ新しく清潔感があるが、他人にはあまりオススメできないと思った。
Yukino
まずチェックインの顔認証が上手くいかず、何度か試してビデオ通話での認証をしてもらいましたが、通信状況が悪いのか音が途切れたりして聞き取りにくかったです。また、綺麗で過ごしやすい部屋でしたが、栓を閉めて30分以上湯を出しても浴槽に湯がたまらず、シャワーのみになったのが辛かったです。
Taeko
バスダブの栓が閉まらず、湯船が使えなかったのが残念でした。
ただ価格も安く、部屋も清潔だったので良かったです。
ただ価格も安く、部屋も清潔だったので良かったです。
Mathieu
Très bien placé et la chambre était confortable. Attention la chambre est très petite
Shihwei
謝謝
Atsuko
場所がちょっとわかりにくい
ほぼ綺麗だが、よく見るとちょっと掃除が甘いかな。
でも楽天のステイ型は複数回利用しているがとても良いシステムだと思う
ただ、手前にチェックインができないから荷物を預ける事ができない
有料でロッカーが欲しい
ほぼ綺麗だが、よく見るとちょっと掃除が甘いかな。
でも楽天のステイ型は複数回利用しているがとても良いシステムだと思う
ただ、手前にチェックインができないから荷物を預ける事ができない
有料でロッカーが欲しい
NAKAHARA
①トイレの便座と本体の隙間に何年分ものホコリとゴミが溜まっていた。
②タオルにシミがあった。
③照明の位置やスイッチを工夫した方が良いと思った。例えば、間接照明はベッドの頭上ではなく足下側にする。玄関側の照明だけつけられるようにするなどが出来れば寝やすいと思った。
②タオルにシミがあった。
③照明の位置やスイッチを工夫した方が良いと思った。例えば、間接照明はベッドの頭上ではなく足下側にする。玄関側の照明だけつけられるようにするなどが出来れば寝やすいと思った。
あき
客室も浴室も全て綺麗に清掃されていました。
パジャマやボディタオルもあって良かったです。
パジャマやボディタオルもあって良かったです。
咲都
お風呂とトイレが分かれている点が素晴らしい！！！！！！！！！
必要なものが、必要な場所にある！！丁度いい！！また利用したいです(❁ᴗ͈ˬᴗ͈)
必要なものが、必要な場所にある！！丁度いい！！また利用したいです(❁ᴗ͈ˬᴗ͈)
TOSHIO
よかった
CHIHIRO
きれい
Yuji
スカイツリーや浅草寺にも近くて良かったです。周囲が静かな分、食事できる店や買物できる店が少なめです。ホテル入口ドアの暗証番号が最初数回エラーになり入れませんでした。
イクコ
顔認証の画面が傾きが悪くうまくできなかった。テレビ上の電気のスイッチがないので主電源を消さないといけなくて夜全て真っ暗で不便だった。
kazumi
綺麗で可愛く良かったです！顔認証が上手くいかなかったのがちょっと大変でした。
めぐ
不測のことも丁寧に対応していただきました
shizuko
ネットだけで対面ではないので、心配していましたが、スムーズに入れて泊まれたのでホッとしました。
Hoi Yin
房間非常細對年紀大的人來說是不方便。
shizuko
また、利用したい
心配しながら予約しましたが、とても清潔で、静かでした。一階に自販機があって良かったんですが、お水が売り切れていたのが残念でした。お部屋には、コーヒーメーカーとカプセルのコーヒーがあり、美味しくいただきました。また、利用したいと思います。
ryota
事前チェックインのため、写真を撮影したが
チェックイン時認識せず、QRコードも読み込みが出来ず、スタッフへの電話もなかなか繋がらない。
部屋の紙コップは小さい虫がいっぱい。
なんのメリットもない。
チェックイン時認識せず、QRコードも読み込みが出来ず、スタッフへの電話もなかなか繋がらない。
部屋の紙コップは小さい虫がいっぱい。
なんのメリットもない。
Haim
Excellent!!!
HIROMICHI
テレビが使用出来無くて残念でした。
一
最適に宿泊しました。
ABE
部屋は狭くてコーヒーメーカーの埃など気になるところはありましたが、スカイツリーが見える部屋でよかったです。
しずか
無人で簡単にチェックインできてお部屋も清潔でした。壁が薄いので22時以降は静かにしないといけない点とアメニティが歯ブラシとボディタオルしかない。シャンプーコンディショナーは髪がパサパサになりボディソープも泡立ちがわるいのでその点持ち込みなどしないといけない。
YOSHIAKI
観光地も近く、浴室も清潔でした。
YUKI
東京スカイツリー周辺に行くには、利便性抜群。部屋からスカイツリーも見れて最高でした。タオルも多めに置いてある所、USBポート付電源タップがあるのも大助かりでしたー!!! 部屋（2人部屋）は、機内持込みキャリーを２個広げると足の踏みに困りますが、ベットは大きくて快適でした。また利用したいです。
Verified traveler
部屋は狭いですが、窓からスカイツリーが見えて癒される部屋でした。
トイレとお風呂が別なのが一番良かったと思いました。
チェックイン、アウトもタブレットで簡単に出来るのも時短で良い。
ロビーに置いてある楽天パンダたちが可愛かったです。
トイレとお風呂が別なのが一番良かったと思いました。
チェックイン、アウトもタブレットで簡単に出来るのも時短で良い。
ロビーに置いてある楽天パンダたちが可愛かったです。
MAHO
とても過ごしやすかったです
REIKO
2泊しましたが、お願いをしないと掃除をしてくれないんですね？
帰って来てガッカリ😮💨
どっと疲れが。
だったら連泊しなかったのにと。
アメニティは嬉しかった。
可愛いし、部屋の可愛さは心が躍りましたが、一部剥がれそたいな箇所発見。
シールか。
帰って来てガッカリ😮💨
どっと疲れが。
だったら連泊しなかったのにと。
アメニティは嬉しかった。
可愛いし、部屋の可愛さは心が躍りましたが、一部剥がれそたいな箇所発見。
シールか。
ミヤビ
お風呂の床や壁紙の汚れが気になりました。お値段もお手頃なので許容範囲かとは思いますが、お風呂の床お掃除出来そうかと思います。
部屋からはスカイツリーが綺麗に見えました！
部屋からはスカイツリーが綺麗に見えました！
ちはる
目の前にスカイツリーがあって、繁華街から離れているので静かで下町の雰囲気が良かった。
Fumiko
チェックインの際にモニターで係りの人と話すのですが、音声が割れて聞こえて何を言っているのか全然わからなくてなんか不安に感じた。部屋番号はメールでお知らせ、あとはドアの暗証番号を送信してもらうだけでお手軽なのだが、何せモニターの方が何を言っているのかわからない
Chihiro
ベッドも広くて快適でした
??
部屋からスカイツリーが良くみえた（真ん前）部屋によって見えない部屋もあります。
コンビニは歩いて7分ぐらいのところにミニストップがあります。住宅地の中なので静かです。
TDLに行くにはアクセスがよくなかったのでタクシーで、移動しました。（8,000円ほど）浅草やスカイツリーに行くにはとても便利です。
コンビニは歩いて7分ぐらいのところにミニストップがあります。住宅地の中なので静かです。
TDLに行くにはアクセスがよくなかったのでタクシーで、移動しました。（8,000円ほど）浅草やスカイツリーに行くにはとても便利です。
リエ
ベッドも広く、くつろげた。ベッドが広い分、テーブル付近は狭く感じたが、特に不便は感じなかった。
スカイツリーが見える部屋でなかったのが、とても残念だった。
スカイツリーが見える部屋でなかったのが、とても残念だった。
MAIKO
とにかくパンダ柄に助けられました！
4歳の子どもと二人で泊まったので、ロビーにあった大きいパンダぬいぐるみや、部屋の壁や天井に夏らしいパンダの絵柄がある部屋がとても気に入ってこのお部屋を選んで大正解だったな！と思いました。水回りやベッド周りも清潔で、狭いお部屋ではあるけれど快適に過ごす事ができました。ありがとうございました！
YUKA
セルフチェックインの最後にモニターにスタッフが現れ「次の画面に行って完了です。」？?部屋番号を知らされてない！画面にもない！結局もう一度予約番号からやり直しスタッフ呼び出し口頭で部屋番号を教えてもらいました。
Location & surroundings
Rakuten Stay Tokyo Asakusa
2 16 6 Azumabashi, Sumida-ku, Japan
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Rakuten Stay Tokyo Asakusa
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