Name: Susanna Hotel
Address: Mabed El Karnak Street, Luxor, 52, EG

10/10

Exceptional

11 Jul 2026

Meghan

The staff were very friendly, the property was clean and the room service was amazing. The only thing I would comment on is the pool needed a little bit more cleaning but with how hot it is we did not care. This one minor blip didn’t ruin anything for us and we would highly recommend. It’s in good walking distance to places as well.

Friends

10/10

Exceptional

02 Jul 2026

NELSON

Well located, but the building and facilities are showing their age and need some repairs.

Self

4/10

Poor

05 May 2026

Miluska

Not the best conditions, where do I start , the door didn’t have a way to luck the inside, shower never work, towels old and grey stead of white. I didn’t want to have breakfast beacause I ca only imagine the kitchen . Bathroom with mold…. And many more

Self

10/10

Exceptional

02 May 2026

Ronald

The staff was friendly and very helpful. They made sure that my needs were met. They helped take a lot of stress off by arranging the taxi from and to the airport. The views from the hotel are incredible. You can see Luxor temple and the Nile river as well as the valley of the kings off in the distance. You can also see the sunrise from the top floor. It was unreal every time I went to my balcony. If you walk out of the front door and immediately turn left and walk like youre going behind the hotel the bazaar is directly next behind it. Theres also an incredible restaurant right behind the hotel too (you do gotta battle the bazaar though) the food is a little more costly but it was some of the freshest food I had in Luxor. I’ll leave a picture of it.

Self

8/10

Excellent

16 Apr 2026

celia

I was well pleased with the bedroom I was given- overlooked the nile as I requested,
Booked taxi was waiting for me at the airport.
The breakfast was superb and the view from the restaurant fantastic.

the facilities stated on the web site said the hotel susanna had a restaurant serving excellent meals diner especially. However when I asked for dinner in the restaurant I was informed it did not serve dinner only breakfast. This was very annoying as a single lady I did not want to wander around at night and had booked the hotel for this reason. fortunately the hotel nefertiti nearby had a excellent restaurant.

The male receptionist took my post cards and I paid extra for someone to take to the PO .To date none of the six postcards have arrived at the Uk / or Germany addresses.

Self

4/10

Poor

05 Apr 2026

Leonard Perry

Room was unclean and other then breakfast, there was no food on site.

6/10

Pleasant

19 Mar 2026

RAMSES

The location is great, just two minutes from the Luxor temple. Unfortunately, the room I got was dirty, below the bed was so much dust that I couldn't breathe properly. The soap dispenser are broken. My room was next to café/ bar where people talk until 3 AM, very noise, I had a hard time sleeping. The staff was ok.

Self

10/10

Exceptional

07 Mar 2026

Noel

Great staff. Very helpful.

Partner

8/10

Excellent

05 Mar 2026

Shalonda

The view of the Luxor Temple and the Nile River from my room balcony was (especially at night) was so nice to see. The building is older and not up to date but that was fine with me. The room and the sheets were clean. The staff were friendly. Helped me with my bags to my room as well. Offered and ordered me dinner since I had such a late arrival. Where ever this was ordered from, it was really good. Great flavors! I only stayed one night because I had a short trip. The area is a little loud at night but it was holiday for them, I was able to sleep through it. I was able to store my luggage and come back to the lobby to wait for my taxi service with no issues.

Self

6/10

Pleasant

28 Feb 2026

John

The staff is excellent and very friendly, check-in was very easy, they’re happy to help with anything. The breakfast is very good and lots to choose from. They’ll make you an omelette or cappuccino if you want. They serve beer on the roof deck. My room was right on the street so it was noisy from early morning till late at night. Only one electrical outlet worked, and it was in the bathroom. The shower is tiny, it’s just a corner in the bathroom with a curtain around it. The air conditioner was very tricky and it took room service a couple visits to get it working. It’s very close to Luxor Temple and to the big market. they let me extend when my flight got canceled, which was very accommodating.

Self

10/10

Exceptional

28 Feb 2026

JOANNE

Perfect location, fantastic staff. Room basic - clean and good value

Friends

10/10

Exceptional

19 Feb 2026

Ben

Kind staff, convenient location

10/10

Exceptional

17 Feb 2026

Piers

Comfortable and clean. Air conditioning. Good bathroom. Balcony view of the Nile and Luxor Temple. Roof top bar. Good breakfast.
And the staff were all excellent. Friendly, helpful with good English. Would definitely go to Susanna again.

Friends_and_family Family

8/10

Excellent

14 Feb 2026

timothy Wayne

The staff were helpful, the location was good..

Leisure Self

8/10

Excellent

13 Feb 2026

Darren Glen Patrick

It was quite. Good location for shops and mrals.

2/10

Poor

04 Feb 2026

Simon

The room was a little small for a 3 Star Hotel. The Air conditioning did not work, the Shower was a waste of time. The room was so noisy as it was over a small street with a bar and lots of shops that were open until 1:00 am, so it was hard to sleep. It does need a little TLC in places but the staff were friendly.The good bits are, the breakfast is pretty good and the roof top terrace has some really good views. There are loads of scammers waiting outside but this is not the hotels fault.

Leisure Partner

10/10

Exceptional

21 Jan 2026

arthur

cold food and thesame every day

Partner

6/10

Pleasant

19 Jan 2026

Gabriela

Susanna Hotel worked for what we needed at the time—a place to crash for a few hours after an exhausting 24-hour journey before moving to another hotel.

That said, this stay reinforced something I learned in Egypt: just because a country is less expensive doesn’t mean hotel quality should be this low. I’ve stayed in significantly cheaper hotels in other countries with far better standards. This property felt like the bare minimum—outdated, rundown, and extremely basic. The room was very small, more like a storage space or closet, and not somewhere you’d want to spend real time. It was very much a “sleep, don’t touch anything, and leave” situation.

The positives are the location and the view. It’s very close to the souks and main areas, which is convenient for a short stop.

Overall, while the location is good, this is not a hotel I would recommend for a stay in Luxor. The rooms are outdated and uncomfortable, and the experience falls well below acceptable standards for anything beyond a very brief stopover.

Leisure Partner

6/10

Pleasant

06 Jan 2026

Abdoulaye

Toilet needs to be cleaner

2/10

Poor

03 Jan 2026

Rishoo

This hotel is a scam and the photos you see of the room are misleading. It felt very unsafe in the room. We had issues with:
The lock of room door was almost broken, the door of balcony was also week and anyone could easily open it with just a push from outside. Beside the hotel is a shady small market lane and there whole night was loud music played by taxi drivers with lot of noises, it felt kind of unsafe. The water in washroom was coming very slow and i couldn’t shower properly. On reception the hotel staff said we can’t do anything about these issues. The whole furniture in room was kind of broken or looked so old. The bed listed as king bed is smaller than a queen bed.

Leisure Partner

6/10

Pleasant

14 Dec 2025

Ninggang

While Uber is not available in Luxor, the owner of the hotel offered me Egypt £700 to airport. But the taxi outside the hotel door asks for E£300.

Leisure

8/10

Excellent

05 Dec 2025

Kim

Had to cancel due to illness

10/10

Exceptional

04 Dec 2025

mary

Everything was great! The view was fantastic. I stayed here because it's close to the Luxor and Karnak temples. It has a beautiful rooftop view, and the restaurant is located here! The breakfast service was also very good!They cleaned the room every day, everyone was very kind. The man who cleaned always left a drawing on the paper and arranged the towels very nicely. 🙇 Thank you, I would definitely come back here. 🙏

Leisure Self

10/10

Exceptional

28 Nov 2025

Takayuki

Great location, convenient for all the locations. Open room with nice prices.

Leisure Self

10/10

Exceptional

27 Nov 2025

Julie Ann

Hotel view is second to none. Absolutely fantastic
Rooms were basic, clean and functional
The trouble is outside. Constant barraging. For 2 females travelling alone, felt threatening.

Leisure Family

4/10

Poor

27 Nov 2025

Xiaotian

The staff took quite long while too confirm my booking. Not sure why. The facility is quite old but location is good

8/10

Excellent

19 Nov 2025

Mei

Friendly Staff. Air conditioning is good.

Leisure Self

10/10

Exceptional

17 Nov 2025

Carlos

The hotel is located between Luxor and Karnak temples, right accross the avenue of the sphinxes. Wonderful view.

2/10

Poor

13 Nov 2025

VASSILIOS

Mot woth rhe money

Leisure Partner

4/10

Poor

13 Nov 2025

VASSILIOS

Not worth the money

Leisure Partner

8/10

Excellent

09 Nov 2025

Philippe

Air conditioning was more ventilateur than refreshing. It looks very old

Partner

10/10

Exceptional

06 Nov 2025

Cynthia

Room recently renovated. Always clean. Towels were great. Body wash and hand soap available for use. Hair dyer, electric kettle to make your own coffee/tea. A/C awesome! Blankets/bedding comfortable. Staff were very nice and tried to help as much as possible. We requested laundry service and it was done quickly. 50 cents a piece for just laundry. If you want ironing, then 50 more cents (usd). We traveled as a couple and enjoyed our time there. Just prepare yourself to face all the vendors once you step out of the hotel…. But that is Egypt NOT the hotel.

Leisure Partner

8/10

Excellent

29 Oct 2025

Haruka

シャワーの水量が少ないのと、タオルがタバコ臭かったこと以外は快適でした。
夜中の２時に外で大声を出す人たちがいたのは、便利で人通りの多い場所柄でしょうか。スタッフは皆親切で感じがよく、服のクリーニングも安くて長旅には助かりました。
ルクソール神殿やお土産物の通りと近く、レストランも選べて、過ごしやすかったです。
早朝の気球のツアーを予約してそのまま観光したため、夕方まで荷物を預かってもらいましたが、対応は親切で、本当に助かりました。

Leisure Friends

6/10

Pleasant

20 Oct 2025

William

Staff were very friendly. Hotel is kinda run down but seemed to be people working on things. I would recommend for a very short stay.

6/10

Pleasant

07 Sep 2025

Luis Miguel

Excellent location, but to noisy

Leisure Family

10/10

Exceptional

04 Apr 2025

beverley

Good base hotel

Perfect spot. Staff were so friendly and helpful. Breakfast was nice on the terrace overlooking the luxor temple. Rooms relly clean. This hotel isnot like a resort. Its a bit faded round the edgea and basic but has rwal charm

8/10

Excellent

24 Mar 2025

Emma

A good base camp but don't get too excited

Older building, friendly staff, breakfast was below expectation (rolls, Jam and instant coffee - breakfast option not really worth it), room was clean but furnishings were dated, fridge was appreciated and wifi was good. Didn't get a chance to check out the pool. Location was good although youll have to walk for 30mins or get a cab to the majority of ancient Egyptian museums and sites. Easy to pick up necessities. So the price of £47 for a triple 3x single bed room, friendly staff, fridge and air conditioning (old but worked) and location as a base camp was worth it. The optional +£7 for breakfast wasn't

Friends_and_family Family

2/10

Poor

23 Mar 2025

Tomas

Avoid This Hotel – Dirty Rooms & Terrible Service

Avoid This Hotel – Dirty Rooms & Terrible Service

I booked 4 nights (March 16–20, 2025) but had to leave after one due to filthy conditions—bed bugs, hair, trash, and a broken AC. Despite requesting cleaning and repairs, nothing was done. The manager refused to meet me, and the hotel refused to refund the three unused nights.

I had to book another hotel at my own expense. Terrible customer service and zero accountability. Avoid this place—there are much better options in Luxor!

Friends_and_family Friends

6/10

Pleasant

09 Mar 2025

Noreen

Great views, basic, clean and safe!

This is a central, very basic but affordable hotel with fabulous views over the Luxor Temple and the Nile. Nice reception staff, housekeeping staff very sweet. Boring unchanging breakfast (but very clean and always covered), tiny roof pool. They don't serve other meals but the Nefertiti Hotel around the corner serves great food.
Very noisy from early morning till very late at night with men constantly yelling and having loud conversations. There are always men waiting outside the hotel trying to sell things, or waiting you to take their taxi or caleche. If you are going to take a taxi, ask/look for Soury (car #005). He is kind, informed and safe to be with, super for going to the West Bank. Another reliable taxi driver who is usually around is Tito: ask outside.

Self

10/10

Exceptional

04 Mar 2025

Jonny

location location

This is all about the location which really couldn't be bettered. Book here and get great pictures.
Great service from the staff too.

Partner

8/10

Excellent

19 Feb 2025

Vincent

Good budget option

Good budget option. Great location. Good value.

Self

10/10

Exceptional

19 Feb 2025

Kerry

Great value for money hotel in the best position for exploring luxor and fantastic views of the Nile

8/10

Excellent

16 Feb 2025

SHAHID

Room was very small and congested. Carpet was very dated and looked dirty. No tea kettle in the room.

Partner

6/10

Pleasant

15 Feb 2025

Guy

Très bruyant et veuilles hôtel propretés à désiré

Partner

6/10

Pleasant

13 Feb 2025

Patricia

Once again carpet in room very dirty. Water leaked onto bathroom floor

Partner

8/10

Excellent

30 Jan 2025

kevin

Good value, basic hotel. great views over Luxor Temple and the Nile towards the west bank. Breakfast was ok. No kettle in room. Can be noisy at the front with vehicles, dogs and mosque but for location and veiw, it is worth it

Leisure Partner

10/10

Exceptional

29 Jan 2025

Thomas

Friendly staff, good prices, and great location. Street noises and mosque call to prayer loudspeakers were the only detractors. Excellent \"towel sculptures\" by the room cleaner!

Leisure Self

8/10

Excellent

27 Jan 2025

Katherine

It had a great location for us, next to market and attractions. But very aggressive sales of cabs and other things right outside the door. Noisy but you feel more in the community

Leisure Family_with_children

8/10

Excellent

16 Jan 2025

Edgar

Decent hotel with okay prices. Luxor temple is very close to this hotel. The taxi drivers outside the hotel are relentless.

Leisure Friends

8/10

Excellent

09 Jan 2025

Ann

I loved the view of the Luxor Temple, the Avenue of Sphinxes, the Nile with its boat traffic, Hatshepsut’s Temple and the distant mountain containing the Valley of the Kings. All from my window! I loved watching the traffic on the street below, yes, the touts, the horse carts, all of it because it’s a part of the experience.
The facility is vintage, so a bit dated, as I would expect other properties in the area and I’m ok with that because I wanted a local experience not an international hotel chain. A previous review mentioned street noise and lack of hot water, just be aware, and make your decisions accordingly.
I know some would not but I loved my stay at The Susanna.

Leisure Family

8/10

Excellent

09 Jan 2025

Hassan

The place itself was nice enough with nice views of the river. It is across the street from where the tour buses and horse drawn carriages converge so it can get noisy at nights when the buses get into traffic jams all trying to leave at thevsame time. Could be considered part of its charm depending on how late you like staying up.

Leisure Partner

8/10

Excellent

08 Jan 2025

Charles

Great place at great price with awesome unobstructed view of anime and Luxor Temple. Only down sides are: hot water (let it run for 10-15 minutes to get to your room. We were on 3; getting back to hotel is difficult by taxi due to temple and one way streets. It’s convoluted but won’t cost more but goes through some sketchy areas (but safe). But the view from the restaurant (breakfast only?) was superb.

Partner

6/10

Pleasant

07 Jan 2025

Zhong

Decent for the price. Not bad, but not great. Would recommend people stay here if on a budget. The bathroom light broke when I was there. Hotel provides car services at a $10 fee which is not bad.

Leisure Self

10/10

Exceptional

02 Jan 2025

Stephen

Excellent hitel

Excellent hotel views of Nile, great staff. Good breakfast

Self

8/10

Excellent

01 Jan 2025

RON

The Susanna Hotel is in an ideal location and the view form the dining room over the Luxor Temple and across the Nile is spectacular.
Breakfast is limited in choice but plentiful.
There are no safe deposit boxes in the bedrooms. Valuables can be left at Reception
There is are no tea and coffee facilities in the bedrooms.

Business Self

10/10

Exceptional

01 Dec 2024

Santiago Aurelio

Needs some work do the rooms, but they are good for the price. And a excellent view

Leisure Family

10/10

Exceptional

20 Nov 2024

Victora

Amazing location! Right in the heart of Luxor, with the restaurant having the most amazing views of the Luxor temple and avenue of the sphinxes. The hotel is also situated in the city center, which was a joy to explore and walk around. Exceptional staff, Our housekeeper, Alaa, definitely put a smile on our face! Finally, the rooftop with swimming pool was an excellent added bonus to our stay

Leisure Self

10/10

Exceptional

16 Nov 2024

johannes

Excellent option to stay in Luxor..
The view from the room and the balcony. The restaurant and the pool. This room offers extra space. Breakfast is due. The air conditioning is excellent. The showers with hot water and good bathroom space. Clean and well-maintained facilities.

Leisure Self

10/10

Exceptional

14 Nov 2024

Rose

Perfect area! Right next to shops and restaurants, and next to the Luxor temple and our room had a lovely view of it! Also could see across to the valley of Kings lit up at night. Great breakfast in morning and rooftop pool (didn't use too cold). Staff was lovely and helpful and the room was clean! It was old however the carpet could use replacement but that's so minor.

10/10

Exceptional

09 Nov 2024

Josef

The warmth of all the staff, always attentive and with a big smile, ready to serve. The size of the room, the silence at night, the comfort of the bed, the modern air conditioning. , The breakfast buffet. The swimming pool, the view.

Leisure Self

6/10

Pleasant

07 Nov 2024

James

-No water in rooms
-States airport shuttle but none provided
-Towels need replacements
-Stained tub

Leisure Friends

10/10

Exceptional

02 Nov 2024

Goldagh

The location is perfect, the breakfast exceptional, the price unbeatable, the personnel very helpful. But most of all, the view from the restaurant unbelievable!!!

Leisure Self

10/10

Exceptional

01 Nov 2024

Agneziki

Ideally located hotel, close to the Luxor Temple, the Nile and the souk. Clean room and bathroom. Good bedding. Hot water. Wifi. Breakfast included (self) which you can take in a large room or on the terrace with a view of the Luxor Temple, the Nile and the West Bank (Early in the morning, many hot air balloons can be seen in the distance). Good value for money.

Leisure Self

10/10

Exceptional

30 Oct 2024

Liu

Well i like people the most. Everybody was super helpful.
I would like to thank Wael from the reception especially. He did the best for me. i wanted to do a late check out, thankfully they gave us more time.
Also the sunset over the Luxor temple and Nile was spectacular.
room was clean, spacious and very comfortable, breakfast buffet was very good and nice swimming pool on the rooftop.

Leisure Self

10/10

Exceptional

27 Oct 2024

kelly

I had a wonderful stay at Susanna hotel The location, comfort, and hospitality were outstanding. A special thank you to Beshoy for making my experience unforgettable; his attentiveness and kindness truly made a difference.and nice swimming pool on the rooftop I highly recommend this hotel to anyone visiting!\"

Leisure Self

10/10

Exceptional

26 Oct 2024

Stuart

Everything was perfect. The location is great. The view was amazing. The room was spacious and clean. Wi-Fi was fast. I recommend this hotel.

Leisure Self

10/10

Exceptional

23 Oct 2024

julie

Very well located, walking distance from Luxor Temple. The bus station and train station are a few hundred meters away. The Luxor Temple and the Nile can be seen directly from the room's balcony. The view is very nice. The room was clean, the bathroom was also very clean and equipped (shampoo, shower). The room service is excellent, the breakfast is very delicious. Mohamed at the restaurant d and helpful. I recommend it to everyone who is looking for an affordable good hotel in the center.

Leisure Self

10/10

Exceptional

21 Oct 2024

Deonia

Excellent location next to Luxor temple, close to the Nile and commerce and restaurants. very attentive and helpful staff. I kept the bags until the night at the reception free of charge as check out is 12:00. the hotel bed is also very good., good value for money and nice swimming pool on the rooftop.

Leisure Self

10/10

Exceptional

19 Oct 2024

Palph

The restaurant terrace they have is beautiful, it has a spectacular view in the mornings, afternoons and nights. The staff was very friendly and helpful at all times. room was clean, spacious and quiet, breakfast buffet was good, good WiFi service for free worked in any place in the hotel and nice swimming pool on the rooftop

Leisure Self

10/10

Exceptional

16 Oct 2024

Bayer

Great location directly facing Luxor temple and sphinx avenue, room was clean and comfortable, staff very helpful and freindly, breakfast buffet was very good and nice rooftop with swimming pool

8/10

Excellent

10 Apr 2023

Xavier

Good location. Friendly staff. No room service provided. Good breakfast included. Language barrier with most staff.

Leisure Partner

8/10

Excellent

05 Jan 2020

Verified traveler

Their laundry service is fast compared to the rest of the Egyptian hotels we’ve stayed at where they air dry our laundry.

Leisure Family

2/10

Poor

07 Apr 2019

Verified traveler

At check-in, they had no record of my reservation even though Expedia had confirmed the reservation and a reservation number generated. They asked me to provide the confirmation email. Luckily I had one confirmation email in my saved mail. Next, they said I had the option to pay at check-in or at check-out, I chose the latter which in usual in the US.

I was then informed that WiFi is available without charge only if it’s used in the hotel lobby. However, should I chose to use it in my room where I spend my time and would need it most, i would have to pay for it.

On the third day of my stay, I was stopped in the lobby and was informed that the decision to pay at checkout was changed and that payment was required now. I presented my credit card to pay the bill but they said that their cred card processor was not working, so I then tendered cash for the full amount. I just assumed that they did not have cash on hand and wanted some immediately which was the reason for the abrupt change of policy.
On my final day at the hotel, checkout was at 12 noon but the woman at the desk found it fit to call me at 11:45 even though I was not in violation of the check-out time of 12 noon.
Travellers expect the honest experience of other travellers to assist them in their decision making (I know I do). Therefore, with that in mind my advise is to stay away from the Susanna hotel at Luxor.

Allan Alexander
Georgia, USA

Leisure

8/10

Excellent

30 Dec 2012

André

Luxor Temple at breakfast

Very beautiful hotel. In front of Luxor Temple, you can see it from your room, or in the breakfast floor (top floor). In the city's center, close to many restaurants, shops, very ease to find. Helpfull staff.

8/10

Excellent

20 Aug 2012

Khanh Nguyen

great location!

room is small and can be noisy from the traffic below but hotel is in great location. Close to all major attractions and markets.