Harrah'S Resort Southern California

United States , San Diego - CA
Valley Center, 777 Harrah'S Rincon Way
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100 reviews shown

10/10

Exceptional

29 Apr 2026

Joseph

Clean friendly and accommodating staff. Parking is free which is great but drinks at the casino are not. overall 9/10

Family_with_children

2/10

Poor

29 Apr 2026

Louise

Dirty room upon arrival
21st floor. Broken window. Full blown jump to your death room.
Liars and Zombies are your hospitality. No smiles. No answers. No resolutions. No food. No water. If you like cigarettes and trash in your pool, YOULL love it. No service. Closed bar. The worst hospitality I have ever seen and I’m a professional.

Family

10/10

Exceptional

25 Apr 2026

David

Best Valet service of any hotel or resort.

Friends_and_family Friends

2/10

Poor

22 Apr 2026

SHAWN

I got to the hotel early at 1:30 room wasn’t ready yet they was suppose to send me a text or call me to let me know it was ready and they never did. You have to pay for WiFi because it’s not included at all. Lastly they did a fire alarm earlier in the morning which went on for 45 minutes straight did let customers know early in advance what they were doing. I will never stay here again ever it terrible

Partner

8/10

Excellent

21 Apr 2026

Catherine

Check in was very easy staff was friendly enjoyed the stay very much. Pool area was fun servers and staff were very helpful and friendly. Looking forward to my next visit.

Partner

10/10

Exceptional

21 Apr 2026

Angel

Parking was easy staff was very nice and helpful and the rooms were well kept

Friends

6/10

Pleasant

20 Apr 2026

ashley

I honestly expected more the moment I got their valet people were rude, took my nieces and my mom expecting the pool experience to be a little bit. More fun for kids not only is the bar and food area far from where the kids section is no one ever approached us to take our order. I had to physically get up, having my niece to help me and for her to get in trouble for my worker saying this is a 21 or older area, but I obviously I needed someone to help me with the food
Other than that, the restaurants in the casino weren’t the best. We wanted to have a nice dinner, but they all closed earlier than we expected.

Family_with_children

10/10

Exceptional

20 Apr 2026

Ardith

Excellent room, staff and stay overall!

Friends

10/10

Exceptional

19 Apr 2026

Yannine

10/10

Exceptional

18 Apr 2026

Kayla

Fun place 😎

Friends

10/10

Exceptional

17 Apr 2026

Terisa

Great

10/10

Exceptional

14 Apr 2026

Monica

Great atmosphere an excellent service

10/10

Exceptional

13 Apr 2026

Marjan

Very good experience

Family_with_children

10/10

Exceptional

13 Apr 2026

Rodney

Yes

Partner

10/10

Exceptional

12 Apr 2026

Desiree

Decent room, but some of the lights weren’t working. The staff was nice. The casino was fun. Parking is good.

10/10

Exceptional

12 Apr 2026

Breanna

I had a wonderful stay, nice clean room, respectful and kind staff. Food was great. Funner

10/10

Exceptional

12 Apr 2026

Karina

Parking was great service we had a clean room with great room view

Family_with_children

6/10

Pleasant

11 Apr 2026

Beatrice

The rooms are noisy. You can hear neighbors closets squeaking and closing during the night. DO NOT let your kids in the jacuzzi. They are over chlorinated the kids and adults were coughing from the gases and staff didnt care. They said they couldnt do anything about it. The restaurants and play are good if you are not staying the night.

Family_with_children

10/10

Exceptional

09 Apr 2026

Julie

Date night was fun

Family_with_children

6/10

Pleasant

09 Apr 2026

Michelle

Rooms were nice and clean; Didn’t know we had to bring out own

10/10

Exceptional

09 Apr 2026

Lamar

Awesome

Family_with_children

8/10

Excellent

08 Apr 2026

Chakiya

The air conditioner, not blow that strong, but overall the room was clean.

10/10

Exceptional

08 Apr 2026

Steve

Comfortable

Self

2/10

Poor

07 Apr 2026

Brooke

Didn’t realize that this was a smoking facility. I should have just canceled the stay upon arrival. Good thing it was only one night. We used the pool with the kids, but they were restricted to the lazy river only and floats were extremely overpriced.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Raul

Front desk staff, valet and bellhop service was great. Poolside service was also very good.

Family_with_children

10/10

Exceptional

07 Apr 2026

Renee

Room was very clean. Staff was friendly. My favorite part was the sunken bathtub. Everything was perfect.

Partner

2/10

Poor

07 Apr 2026

Maria

Not good for elderly senoirs. The beds are too high. The floors are slippery. My sink got clogged. The showers didn't drain. No coffee pot in rooms as advertised. Room smelled like smoke in a non smoking section. I asked for a room close to elevators and not on higher floors. It was hard on my elderly parents. The staff was great though. Kids screaming in the hallways at night. Kids throwing up in the pools. Not relaxing at all. Good for single people and young families.

8/10

Excellent

06 Apr 2026

Gabriel

Clean

8/10

Excellent

06 Apr 2026

Joseph

Clean and spacious rooms

4/10

Poor

05 Apr 2026

Maria

We’re not able to check- in till after 5pm, was too late for pool they close at 7 pm , got charged for a pool view and didn’t get that, only got Mountain View.. requested North Tower staff said was sold out, put us in Dive_IN area at very end.. was a lot of noise all night long, in the shower the conditioner contact didn’t work.. was not very happy this time…

Family_with_children

8/10

Excellent

05 Apr 2026

Wendy

We came here specifically for the pool, of course it was completely packed with nowhere to sit/ leave a towel, and the adults only area was the only place available however you cannot sit over there with kids. Too crowded not enough chairs for the people that stay in there.
The room was spacious and clean, and the food was actually really good at all the restaurants we went to. We will definitely come back just not during spring break and maybe without kids lol

Family_with_children

6/10

Pleasant

04 Apr 2026

Mary

The lazy river was overly packed. Kids were punching other kids. It wasn't very safe. They should have another pool for kids cause the adult side was empty.

Family_with_children

6/10

Pleasant

04 Apr 2026

Yesenia

Restaurants were not good. Housekeeping was terrible room check in was at 6:45 we waiting almost 3 hours.

Family_with_children

10/10

Exceptional

04 Apr 2026

Austin

Lots of fun, that's why it's called Funner.

Family

6/10

Pleasant

03 Apr 2026

timothy

10/10

Exceptional

03 Apr 2026

Maria Cristina

The rooms were very clean and modern. There’s good variety of restaurants to choose from. The staff are nice and helpful. The lazy river is the reason why my son and I would come back. Overall, would recommend Harrah’s to family and friends.

Family_with_children

10/10

Exceptional

03 Apr 2026

Susan

The staff was excellent which made check in a breeze. The room was nice and the bed sooooo comfy.

10/10

Exceptional

01 Apr 2026

Adrian

Was nice

8/10

Excellent

31 Mar 2026

Olin

It was our first time there and it will not be the last. It's a great little getaway for the weekend and not so far drive from Long Beach. We only wish they had a Good Steakhouse to Accommodate so we didn't have to leave the Casino for one about 10 minute drive up the road.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

james

I enjoyed my stay there.

10/10

Exceptional

30 Mar 2026

Kevin

Everything felt fine just wished the bartenders at the pool could actually serve customers and not chit chat

8/10

Excellent

29 Mar 2026

Carmen M

Yes.

Partner

10/10

Exceptional

28 Mar 2026

Nassim

Clean room!!! Great friendly staff!!! I loved my stay here and free valet

10/10

Exceptional

28 Mar 2026

Clarice

Clean rooms, great staff and easy check-in

Partner

6/10

Pleasant

27 Mar 2026

Lilia

Room was ok, a little dusty, I by mistake booked smoking instead of nonsmoking, the staff at the check did not help in any way to try in place me and my kids in a nonsmoking room stating that is what I booked, didn't even bother to check if it could be changed. I did like that the room had a window I could open so that helped a little.

Pool area is kind of small where the kids are allowed, not a lot of seating area unless you are renting a cabana or a day bed, absolutely no outside food is allowed, I was trying to bring my kids fruit to snack on and that was not allowed.
Other than that we had a great time. No parking fees or resort fees.

Family_with_children

8/10

Excellent

27 Mar 2026

Frank

All was good

Friends

10/10

Exceptional

26 Mar 2026

Elizabeth

Great place with kids lazy river was great you do need bring own floats or buy there. Adult side pools are only thing I would say was bummed about. The big pool is only for adultsbut we had more fun at lazy river any ways

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Rosanne

The hotel is nice, clean, staff are friendly and helpful. The only thing they need to add is more food stalls or food options to choose from the food court. There’s not a lot of space to seat down and eat. But overall, we are satisfied with our mini vacation. Thank you.

Partner

10/10

Exceptional

22 Mar 2026

David

Mountain view was impressive. Staff were polite and helpful.

Self

8/10

Excellent

21 Mar 2026

Karen

Would have liked to have a refrigerator or a microwave

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Dane Robin

Checking in was great, and the staff was so patient with my half and I that if we wouldn’t have had to deal with the b*tch upon checking out “Staff” would’ve received 4 stars but were brought down to 2 stars, luckily up from the 1 star I wanted to give them. Room was nice. Swimming pool, hot tubs (6 total), and lazy river were clean and well maintained, casino was clean, staff definitely needs some training in customer relations and communications, but other than that everything else was up to par and an enjoyable

Partner

10/10

Exceptional

19 Mar 2026

Francinne

Great Mountain View! Room was nice and fresh

10/10

Exceptional

19 Mar 2026

Melton

Great view, comfortable bed, shower was awesome.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Taylor

Yes

Business Family

8/10

Excellent

16 Mar 2026

Aimee

Easy check-in, but phone service is not good and you have to pay for it. The shower didn’t have great pressure it was a mist. Room was clean and nice size.

Friends_and_family Friends

6/10

Pleasant

15 Mar 2026

Debbi

The room was fine. However, the noise was awful. Between the guests yelling in the hallways and what sounded like construction all around us, all early in the morning, we ended up leaving early.

Partner

8/10

Excellent

15 Mar 2026

Rita D

Pool was wonderful

Friends

8/10

Excellent

13 Mar 2026

Manuel

Shame ya can't get much to eat after 9pm! Almost everything ia closed! Attended a concert out at 11! Stop at somw small Corner place n thet were out of everything except ice cream n pastries!! Nothing close by to eat! Even room service is over at 10pm!!

Family_with_children

10/10

Exceptional

09 Mar 2026

Arcenia

nice pool

2/10

Poor

08 Mar 2026

Petra

Terrible check in! You need to have more staff during peek hours. Also need to maintain showers so when a guest wants to use it ... it works!

Friends_and_family Friends

8/10

Excellent

04 Mar 2026

BRANDY

The front desk were all very friendly, the slot machine workers were terrible. Not friendly at all, I was finally able to get help after sitting there for thirty min just watching them talk
To eachother before the Janitor finally got them
For me, then they acted annoyed that they had to help. Once they gave me my ticket I realized it didn’t have printing on it like it ran out of ink, I waved them down for
Help and one of them gave me a thumbs up and kept walking it was so rude. Another lady came over and helped after seeing th call light. The pool was really cool
But hours are not great. Make sure if you want to swim you get there early ask the pool
Closed at 6 also no swim up bar tender, was disappointinf

Family_with_children

10/10

Exceptional

03 Mar 2026

Ivan

Good food, pleasant staff.

Partner

10/10

Exceptional

02 Mar 2026

Heidi

We started our vacation at the pool by 11:00 a.m. we were also lucky enough to check in early we enjoyed the pool for 5 hours before our dinner reservation it had a nice vibe good music staff was excellent cleanliness and beautiful atmosphere.

Partner

10/10

Exceptional

01 Mar 2026

Ashley

Rooms are great, it’s all about the pool though! Don’t tell anyone.

Partner

10/10

Exceptional

01 Mar 2026

Alejandra

Clean

6/10

Pleasant

28 Feb 2026

Joseph Michael

The service of the room was a bit more disappointing because unless you stay for 5 nights, you will not see any cleaning or service to your room. I asked for facial clothes because stuff runs out when you don’t get service, I got more towels and other bathroom items I did t ask for or need but did not get the facial clothes I originally asked for. For the money I paid, wasn’t sure if it paired up with the value received.

Self

6/10

Pleasant

28 Feb 2026

Amy

The room didn't get cleaned the pool closed too early and there was a strong smoke smell throughout the public areas

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Margarita

Clean room , I did ask for an upgrade but hotel desk clerk didn’t say anything - I don’t know if she didn’t heard me but she didn’t clarify anything . Over all stay was nice . Pool area was great . Lazy River was nice but you have to bring your own inner tube.

Partner

8/10

Excellent

24 Feb 2026

Kim

Staff were outstanding
and accomadated for disabilities

2/10

Poor

24 Feb 2026

Eduardo

The room and hotel were super smelly

2/10

Poor

15 Feb 2026

Rene

Bathroom was not clean properly. And when showering, the none of the water was going down the drain, it was just collecting and flowing out to the rest of the bathroom flooding it down to the toilet and under the sink as well. Ended calling front desk but they never sent anyone out to check it. A few minutes passed by and went to see if the water went down by any chance but this time some black dirt or something was coming out from the drain

Partner

10/10

Exceptional

13 Feb 2026

JORGE

10/10

Exceptional

13 Feb 2026

MELINDA

Clean room and great amenities.

8/10

Excellent

10 Feb 2026

Kwaume

YES

Leisure Family

10/10

Exceptional

05 Feb 2026

Don L.

Excellent stay at an amazing resort!! We will come again. The pool area with the Lazy River was awesome! Many nice restaurants and nice atmosphere with friendly staff. The views from the 10th floor looking down on the pool area and the surrounding mountains was breathtaking! Loved our stay!!

10/10

Exceptional

03 Feb 2026

Juan

Great staff, rooms were clean!!

Leisure Partner

10/10

Exceptional

01 Feb 2026

michael

I really enjoyed my stay

Leisure Self

10/10

Exceptional

29 Jan 2026

Edward

Harrahs is always good. Might have been in the new side of rooms. We had 2 beds, great walk in showier and very big room. We would give it a 5 star

8/10

Excellent

28 Jan 2026

Pahoua

Clean room and hotel, staff was very nice and helpful!

10/10

Exceptional

28 Jan 2026

Samuel

Everything was fine

Leisure Family

8/10

Excellent

27 Jan 2026

Oscar

Room was nice and clean

Leisure Partner

8/10

Excellent

27 Jan 2026

YVETTE

The cigarette smoke from the hotel and guests was a bit much. Also the signage in the hotel should be clearer.

Partner

10/10

Exceptional

25 Jan 2026

Giovanni

Everything is perfect. Thank you

10/10

Exceptional

25 Jan 2026

David

Excellent room. Comfortable beds. Good valet parking.

8/10

Excellent

23 Jan 2026

Trish

Spotless room. Very nice facility.

4/10

Poor

22 Jan 2026

Maria

Bathroom dirty, bathroom sink clogged, uncomfortable pillows

Business_and_leisure Friends

8/10

Excellent

17 Jan 2026

Michelle

Cool

10/10

Exceptional

17 Jan 2026

Araceli

Nice clean room

Leisure Partner

10/10

Exceptional

17 Jan 2026

Karen

Room was very clean, updated and comfortable. Loved the self check in and check out.

Leisure Self

10/10

Exceptional

17 Jan 2026

Autumn

Clean, comfortable room. Great restaurants and fun casino games

Partner

10/10

Exceptional

15 Jan 2026

MARIA

View from the room is spectacular!

Friends_and_family Family

4/10

Poor

15 Jan 2026

phil

a casino hotel and there is no makeup service not even clean towels unless you asked for them at front desk because housekeeping does not answer the phone. Pretty bad considering prices.

Partner

10/10

Exceptional

12 Jan 2026

Mona

Very pretty view from balcony.

Partner

8/10

Excellent

09 Jan 2026

Perry

Room was clean, although it could use some updating. Staff courteous and helpful. I like playing bubble craps, the machines were few in number.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

debora

Nice

8/10

Excellent

17 Dec 2025

silvia

Didn't clean the room every day

Leisure Family

8/10

Excellent

16 Dec 2025

Anthony

Other than there being no Keurig, The room was pleasant. It came with a jet tub and shower.

Leisure Partner

4/10

Poor

13 Dec 2025

Jenna

It’s a casino, but the ventilation was particularly poor and everything I owned ended up smelling like cigarettes. Also, we killed a cockroach in our room on the 7th floor. Not for me.

10/10

Exceptional

12 Dec 2025

kristin

Great casino. Marlon

6/10

Pleasant

09 Dec 2025

Veronica

The room was great, only I feel it needed more toilet things like qtips, Kleenex, etc.
The pool is great but most nice chairs are available for rent, even on a Monday morning and no people around. I feel like if I’m paying for a 500 room they should have chairs available around for free.

Friends_and_family Friends