Name: Harrah'S Resort Southern California
Address: 777 Harrah'S Rincon Way, Valley Center, 92082, US

10/10

Exceptional

24 Jul 2026

Liz

One of the cleanest hotels I’ve ever been to. The adult pool area was perfect for a day getaway. I would definitely come back again soon!

8/10

Excellent

24 Jul 2026

Carlos

clean room

4/10

Poor

24 Jul 2026

Deysi

Upon check in Tati was very helpful, explained the amenities use and showed us map of the property.

Pool use was very strict. Bags & IDs are checked upon entrance. They don’t allow outside food despite being medically necessary. They wanted to throw out my water that was in my Stanley cup. Very rude staff.

The Cafe :
Ordered three well done cheeseburgers. The patties were pink. Returned them back to the restaurant, staff took them back to the kitchen and returned with hot patties the same ones that I brought back. They claimed that I was lying about the patties being pink. The patties that I returned were put back on the grill to finish cooking. Unsanitary in all measures. My family ate some of those patties and they put those back on the grill. We also got sick from the uncooked patties. Manager was very rude and basically called me a liar. Tried to fool me saying that the patties finished cooking while sitting inside the takeout container. Very rude will never go back to this establishment.

Overall do not recommend this property, will not return.

10/10

Exceptional

23 Jul 2026

Sandra

L

8/10

Excellent

22 Jul 2026

Kristin

Beware pool is 21+. Kids are only allowed in lazy river area. Gazebo’s are crazy expensive but the padded oasis chairs are totally worth it. Not a ton of good food options. If booking on Expedia, the hotel will not let you change room type even if available. They told us we could extend check out for a fee but then said sorry we aren’t offering that today. Had a nice time though. We learned a few things for next time.

4/10

Poor

22 Jul 2026

Raul

Rules rules rules if they only made sense.
Although they have a kids area at the lazy river, this is not a kid friendly hotel. This place reeks of cigarette smoke from the valet area. You’re guaranteed to get bronchitis if you stay more than two days. everything was overpriced and food was very mediocre. The lazy river where you can’t even get a spot in was horrendous. You can tell they do not maintain.

8/10

Excellent

22 Jul 2026

Robert

Great

6/10

Pleasant

22 Jul 2026

Zayra

Only problem with reservations was that AC not working properly in room.

8/10

Excellent

22 Jul 2026

Paryoonsak

Not a good place for a kid , smell smoke all time

6/10

Pleasant

21 Jul 2026

Faranak

It was not clean as I expected

Family_with_children

6/10

Pleasant

21 Jul 2026

Ken

We are deaf. No closed captioned in TV…very disappointed!

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Claudia

Great place to stay overnight if you are traveling around the area as a couple. It is very clean, nice atmosphere and the room are high class!

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Julie

The staff was wonderful!

Partner

8/10

Excellent

19 Jul 2026

Nick

Overall we enjoyed our stay. The 4pm checkin time is kind of late IMHO and they only clean your room if you stay 5 or more days, which was a surprise. But the Lazy River is very nice and our kids had a wonderful time.

Family_with_children

10/10

Exceptional

19 Jul 2026

Michael

Best resort close to San diego

Partner

2/10

Poor

18 Jul 2026

Monica

Worse experience

Family_with_children

6/10

Pleasant

17 Jul 2026

Samone

Came with my 18 & 14 year old mostly for the \"amazing\" water area. Yes they could only use the lazy river; however no lounge chairs were available to us. We finally found some and 3 together- not under an umbrella but in the sun but at least we found them. However we were told my kids because theyre under 21 couldnt be in that area. I knew they couldnt use the adult pool or swim up \"bar\" pool but those lounge chairs were all we could find and had to move. We could not find any by the lazy river. We paid for 2 nights stay, expensive stay plus room service of one large pizza, 10 ck wings, one water and one soda for $70 PLUS they added on fees that added up to an additional $25, so that small amount of food was a few dollars short of $100. The pizza was not good, at all!
Waste of $100!!
So to see we cant get any lounge chairs outside- as paying guests of a room was so disappointing!
We sat on the concrete until an hour later until a family left and kindly offered us their lounge chairs. By then we could be comfortable and enjoyed ourselves but this place really should have a pool for guests under 21 besides the lazy river and definitely more lounge chairs! I was using the restroom and my daughter was standing by our 2 pool floats - we purchased. A dad yelled to his kid \"grab it\" and he ran and grabbed one of out OUR floats- I mean! Deli was awful and two items (a frozen ck sandwich) and a chocolate crossiant were $45. Been to many resorts with much better food.

Friends_and_family Family

4/10

Poor

17 Jul 2026

Jennifer Ochoa

Our room was gross. Worn out carpet frayed chair disgusting so much dust bedroom area and hair on the bathroom floor when we first walked in. Had to call house keeping and maintenance for air conditioning. So disapointed. We used to go all the time and it has not been well maintained.

10/10

Exceptional

16 Jul 2026

Stephanie

Our room was nice and clean, very big for a hotel room. Nicely decorated as well.

Friends

10/10

Exceptional

16 Jul 2026

Chuck

Super clean rooms and Casino was Amazing

10/10

Exceptional

16 Jul 2026

Liz

We had a great Atahualpa. The pool bartender Jesus was great. So helpful and attentive.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Mona

Beautiful property, excellent pool.

Partner

10/10

Exceptional

13 Jul 2026

jan michelle

Clean room
Good bartender

Partner

10/10

Exceptional

12 Jul 2026

Deborah

Very, very comfortable

Family_with_children

8/10

Excellent

11 Jul 2026

Sylvia

We didn’t use any amenity’s. Although if you make your reservation through a third party. You should be able to use your gambling points towards your room.

Family_with_children

10/10

Exceptional

10 Jul 2026

Christine

Helped me with a reservation problem

Self

8/10

Excellent

10 Jul 2026

George

Everything was good , do have to mention that the pillows provided to sleep on were extremely flat, that’s my on complaint

Partner

10/10

Exceptional

05 Jul 2026

DEBRA

The accommodation was excellent! Front desk staff, parking attendants were friendly and professional.

Partner

10/10

Exceptional

04 Jul 2026

JoAnn

Nice

10/10

Exceptional

01 Jul 2026

belinda

Two things, please put coffee in the room, and 12.99 a day for internet was extreme, I thought. If you are paying over 200.00 a night I feel these should be included. Otherwise the stay was nice.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

TRACI

My favorite place to staycation.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

CLAUDIA

Was a quick getaway with the family. Had a great experience and time while there.

Family_with_children

8/10

Excellent

28 Jun 2026

Mekrae

Loved the room & the pool.

Partner

10/10

Exceptional

27 Jun 2026

Martin

Charge for wifi - needs to be free

Family

6/10

Pleasant

26 Jun 2026

Kevin

Won't be coming back.

Partner

10/10

Exceptional

25 Jun 2026

Steven

Great location for a quick getaway with great weather. Fun pool atmosphere and generally a great casino to come enjoy yourself.

Partner

10/10

Exceptional

24 Jun 2026

irma

Our room was excellent..pool was great

Partner

2/10

Poor

22 Jun 2026

Harsh

We stayed two nights and booked two rooms, spending over $1,600 before food and other expenses. Father’s
day weekend in June 2026. Traveling with a 20 week pregnant wife.

The room condition was disappointing. Both rooms had dusty surfaces, dirty telephones, and black debris/backflow coming from sinks, bathtubs, and shower drains. We took photos because it was noticeable in both rooms.

Food options on property were surprisingly limited. Service at Rita’s Cantina was very slow, and the food quality across the resort felt average at best considering the price point.

The housekeeping, room maintenance, and dining experience need improvement. For the rates being charged, I expected better attention to cleanliness and overall guest experience.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Ehab

Service is so bad. Stuff are so rude. AC in the room is so week and there is coffee machi

Family_with_children

10/10

Exceptional

20 Jun 2026

Glenn

Loved the location as the resort appears from the road. Magically. Inside there is not one single inch inside where no fun and excitement can be had.

Self

10/10

Exceptional

19 Jun 2026

Rachel

This is a wonderful place for a getaway

Partner

10/10

Exceptional

17 Jun 2026

Neal

Had a blast and a lot to do while your there, you won’t be disappointed.

Partner

10/10

Exceptional

16 Jun 2026

Hayley

Excellent hotel

Family_with_children

10/10

Exceptional

15 Jun 2026

Christopher

Rooms were nice and clean!!

Friends_and_family Family

4/10

Poor

15 Jun 2026

Kenia

It’s a nice place but what I didn’t like was that they didn’t tell me WiFi was only available for free for the first 24 hrs I called them nobody really knew what was going on they could have said that when checking in , also I was charge $37.98 using WiFi and there movie service which I never did so I had to dispute it … I won’t be staying here again it was ok for a one time thing.

Partner

6/10

Pleasant

15 Jun 2026

Christian

Overall Rating: ⭐⭐⭐ / 5
The Good:
Overall, the pricing at Harrah's Resort is quite reasonable for what you get. We spent Saturday at the pool and rented a cabana, which was a great experience and highly recommended if you want a dedicated spot to relax.
The Bad (Check-In Issues):
The biggest headache of the trip was the check-in process. The front desk staff seemed pretty new and untrained. I paid for a non-smoking room with two beds, but they initially assigned me a room with only one bed. When I pointed this out, the staff showed a major lack of communication between one another. They offered me two options to fix it: a smoking room with two beds, or an accessible room with two beds. I chose the accessible room and stepped away.
When I came back later to finally get the room, the ball had been completely dropped. Nobody seemed to have a solution, and the staff kept running back and forth trying to figure out what happened. It took far too much back-and-forth just to get the room type I originally paid for.
The Pool Service:
While the cabana itself was good, the poolside service was incredibly understaffed for a busy Saturday. It looked like they only assigned two waiters to our entire section. Because they were so overwhelmed, the service was really slow, and we ended up having to walk up to the actual bar ourselves multiple times just to grab a drink.
Final Verdict:
It’s a nice resort with fair pricing, but management desperately needs to improve staff training at front

Family

10/10

Exceptional

14 Jun 2026

Mariela

I like everything excellent

Partner

10/10

Exceptional

14 Jun 2026

Judy

The staff was very helpful and courteous.
I loved the views.
The Lazy River gets a bit crowded, but the 21 and over side so peaceful, no cannonballs there😉

10/10

Exceptional

13 Jun 2026

Michael

Very nice hotel room, it looks new and updated. The casino has plenty of machines and tables to gamble. The pool area is big with several pools and jacuzzis. They also have a lazy river.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Wayne

Staff was very friendly, bed comfortable, pool area fantastic, food very good. Highly recommend this place for a great getaway.

Partner

10/10

Exceptional

10 Jun 2026

Rodney

Show was grwat

10/10

Exceptional

10 Jun 2026

Miriam

Clean and comfortable resort with nice surroundings. Unfortunately, some staff members were not very welcoming which took away from an otherwise pleasant experience.

Partner

6/10

Pleasant

09 Jun 2026

Andrea

The food was ok unless you are going to Hells Kitchen. The room was dusty and outdated.

Partner

10/10

Exceptional

08 Jun 2026

Jazmin

Me and my family visited this resort for the first time and we will definitely be coming back had an amazing time.

Family_with_children

8/10

Excellent

07 Jun 2026

Claudia

Enjoyed the stay and the show. Would definitely go back!

Partner

10/10

Exceptional

07 Jun 2026

Rosa

Good food & drinks. Easy to get to room & pool area. Beautiful lobby & surprise to see free valet. Love Harrahs

Partner

8/10

Excellent

07 Jun 2026

Christopher

It’s a nice place to stay the night if going to a show at the event center. We are at Hells Kitchen which was delicious but pricey.

Partner

10/10

Exceptional

06 Jun 2026

MICHELLE

Great staff, awesome concert venue, the Ramen bar was our favorite!

Partner

8/10

Excellent

03 Jun 2026

Sharon

Nice hotel! The dive room was nice. The only bummer part was the early morning noise from the gardener blowing the leaves that woke us up. The view from the room was nice and especially at night with the lights in the trees were very pretty. I do wish they wouldn’t allow smoking at the pool in the areas. When you want to get away from the smoke from inside and then poolside you can’t due to people smoking so much.

Friends

8/10

Excellent

03 Jun 2026

Milton

Room was a little smelly but tiger than that we had a great time

6/10

Pleasant

02 Jun 2026

Mylana

We arrived right at check-in time at 4:00 and were informed that our room wasn't ready, despite having already paid for the room and arriving at the check-in time. Of course this was frustrating, but they had the room ready before I finished the check-in process. Then we went to the room and when we tried to rent a movie (at the cost of $30!) for our children to watch with their babysitter while we went downstairs to a concert (the entire reason we went there) and it wouldn't let me rent a movie, saying that I wasn't checked in. I cashed the front desk and was told I needed to come downstairs to deal with it. So I did, and stood in line... again. They couldn't resolve the issue, so I changed rooms, which was also incredibly frustrating. Lastly, of course it's a casino, but it smelled so badly of cigarettes and one of the elevators was broken, making getting up and down between the floors incredibly time consuming. For $330 for one night, I would've expected much better.

Family_with_children

10/10

Exceptional

31 May 2026

Jeana

Amazing clean room, from the valet to the bell desk it was amazing check in was easy they combined our stay and the pool and food at the pool was amazing the waitresses at the pool bartenders were fantastic and the people enjoying my themselves made it that much more fun!! However the cafe was horrible the food sucked both nights and service was not good!!! But overall amazing trip

Friends_and_family Friends

6/10

Pleasant

29 May 2026

Amber

Lackluster and far away. I expected more amenities and more for the money. Room was not clean. The best thing about the whole property is the lazy river. The cost of amenities is high. Cabana for 500-1000 dollars (soda, water and chips/salsa. The restaurants close early and not enough bars to handle the influx of guests with events. Disappointed.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Evangelina

Friendly getaway! Enjoyed the lazy river restaurants and casino😁

Friends

8/10

Excellent

25 May 2026

Jason

This was my first time at this property. It is very nice staff friendly oretty good food options too

Partner

4/10

Poor

25 May 2026

CATHARINE

We arrived at 2 PM and we checked in. We were told a room would be ready for us shortly. We waited two hours and finally checked back with the front desk at 4 PM which was check-in time we were told there were still no rooms available and no estimation on when one would be available. We then asked to speak to a manager. We requested a total refund and we were told that since we booked through a third-party, they could not issue one. They finally got us into a room, but our afternoon was ruined as we had intended to spend it by the pool before going to a comedy show that evening. Overall, this is one of the worst experiences I’ve had at a hotel. Normally, we’re able to check in early or at least on time at every hotel we stay at. We will not be staying here again.

Partner

10/10

Exceptional

24 May 2026

Patrick

Great staff

Partner

4/10

Poor

23 May 2026

Curtis

Too smokie in there ..

Partner

10/10

Exceptional

22 May 2026

Diana

I loved the pool

Partner

2/10

Poor

17 May 2026

Sterling

Horrible incompetent angry that i won money

8/10

Excellent

15 May 2026

Cosmin

My kids loved the lazy river.

Family_with_children

10/10

Exceptional

13 May 2026

Delnard

Overall had a good stay. The dive inn room was clean and spacious, and check-in and check-out was smooth. Pool area was lively and fun. Would definitely stay again.

Partner

2/10

Poor

10 May 2026

Darrel

Too smokey.

Partner

8/10

Excellent

08 May 2026

Lidiana

Room was okay, we stayed for two nights.

10/10

Exceptional

08 May 2026

John

Didn’t like that the Bed was to hard and no coffee machine. The room was nice and clean.

Partner

10/10

Exceptional

04 May 2026

Shawna

We love this property!!! The staff is always amazing. It’s clean, the rooms are nice and we love the POOL!

Partner

8/10

Excellent

03 May 2026

Martha

Free valet is a win win. Wish the check in process be faster or more modernized. Like the age range not too young not too old all kinds of people. Pretty good for a quick getaway if you like to gamble

Friends_and_family Family

4/10

Poor

03 May 2026

Joe

The room that I had was level with the roof of a section of the hotel and from 8:00am-till afternoon construction was being performed listening to them yell whistle using their impact gun tools all day. And on the second night in the middle of the night I was woken up by a huge spider crawling on my neck

Partner

8/10

Excellent

01 May 2026

Teresa

Room was nice , clean and big. Comfortable bed

Partner

10/10

Exceptional

30 Apr 2026

angela

Clean room, staff friendly, multiple eating options

Friends_and_family Family

8/10

Excellent

30 Apr 2026

June

The room was very clean, but no complementary water was provided in the room. My first night 4/28 I went to purchase a cocktail and play at the bar (the bar that has the sports room attached). I sat down made eye contact with the bartender. He did not come over he proceeded to take not just one order but numerous orders of customers that just came to the bar way after me. He knew I was there but never took my order. I ended up leaving and going to only other bar that was open. I’m sure you can look on your cameras and verify the incident. Never have I been treated so rudely and for no reason. We had massages on 4/29 wonderful staff and Lupe is absolutely amazing. Dinner at Hells Kitchen was wonderful and the staff was A+.

Family

10/10

Exceptional

29 Apr 2026

Joseph

Clean friendly and accommodating staff. Parking is free which is great but drinks at the casino are not. overall 9/10

Family_with_children

2/10

Poor

29 Apr 2026

Louise

Dirty room upon arrival
21st floor. Broken window. Full blown jump to your death room.
Liars and Zombies are your hospitality. No smiles. No answers. No resolutions. No food. No water. If you like cigarettes and trash in your pool, YOULL love it. No service. Closed bar. The worst hospitality I have ever seen and I’m a professional.

Family

10/10

Exceptional

25 Apr 2026

David

Best Valet service of any hotel or resort.

Friends_and_family Friends

2/10

Poor

22 Apr 2026

SHAWN

I got to the hotel early at 1:30 room wasn’t ready yet they was suppose to send me a text or call me to let me know it was ready and they never did. You have to pay for WiFi because it’s not included at all. Lastly they did a fire alarm earlier in the morning which went on for 45 minutes straight did let customers know early in advance what they were doing. I will never stay here again ever it terrible

Partner

8/10

Excellent

21 Apr 2026

Catherine

Check in was very easy staff was friendly enjoyed the stay very much. Pool area was fun servers and staff were very helpful and friendly. Looking forward to my next visit.

Partner

10/10

Exceptional

21 Apr 2026

Angel

Parking was easy staff was very nice and helpful and the rooms were well kept

Friends

6/10

Pleasant

20 Apr 2026

ashley

I honestly expected more the moment I got their valet people were rude, took my nieces and my mom expecting the pool experience to be a little bit. More fun for kids not only is the bar and food area far from where the kids section is no one ever approached us to take our order. I had to physically get up, having my niece to help me and for her to get in trouble for my worker saying this is a 21 or older area, but I obviously I needed someone to help me with the food
Other than that, the restaurants in the casino weren’t the best. We wanted to have a nice dinner, but they all closed earlier than we expected.

Family_with_children

10/10

Exceptional

20 Apr 2026

Ardith

Excellent room, staff and stay overall!

Friends

10/10

Exceptional

19 Apr 2026

Yannine

.

10/10

Exceptional

18 Apr 2026

Kayla

Fun place 😎

Friends

10/10

Exceptional

17 Apr 2026

Terisa

Great

10/10

Exceptional

14 Apr 2026

Monica

Great atmosphere an excellent service

10/10

Exceptional

13 Apr 2026

Marjan

Very good experience

Family_with_children

10/10

Exceptional

13 Apr 2026

Rodney

Yes

Partner

10/10

Exceptional

12 Apr 2026

Desiree

Decent room, but some of the lights weren’t working. The staff was nice. The casino was fun. Parking is good.

10/10

Exceptional

12 Apr 2026

Breanna

I had a wonderful stay, nice clean room, respectful and kind staff. Food was great. Funner

10/10

Exceptional

12 Apr 2026

Karina

Parking was great service we had a clean room with great room view

Family_with_children

6/10

Pleasant

11 Apr 2026

Beatrice

The rooms are noisy. You can hear neighbors closets squeaking and closing during the night. DO NOT let your kids in the jacuzzi. They are over chlorinated the kids and adults were coughing from the gases and staff didnt care. They said they couldnt do anything about it. The restaurants and play are good if you are not staying the night.

Family_with_children

10/10

Exceptional

09 Apr 2026

Julie

Date night was fun

Family_with_children