ibis Navi Mumbai

India , Mumbai
NAVI MUMBAI, D 266 TTC Industrial Estate Turbhe
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50 reviews shown

8/10

Excellent

18 Feb 2026

AMIT

All good

Self

10/10

Exceptional

23 Nov 2025

Utkarsh

Fantastic!!

Business_and_leisure Partner

8/10

Excellent

28 Sep 2025

Atul

Value for money

Clean & good as per ibis std

Business

6/10

Pleasant

04 Jun 2025

Atul

First room AC wasn’t working , the others bed mattress was sunken- had a uncomfortable night

Business

8/10

Excellent

07 Feb 2025

bipin

it was ok.

Leisure Family

6/10

Pleasant

30 Nov 2024

Amit

Need to improve on customer experience, specially the dining part. Some table don’t have glass we have to ask for it, tables are not clean as one leaves, breakfast spread on Saturday was very poor , size of Vada were very small and ambience needs improvement

8/10

Excellent

04 Nov 2024

Sahadevan

Good location in Navi Mumbai.

2/10

Poor

17 May 2024

Verified traveler

Worst service and worst staff

Worst service and worst staff

Self

4/10

Poor

17 May 2024

Verified traveler

Worst service and hopeless staff

Earlier also i stayed several time in this hotel, but this time its pathetic. I asked them to confirm if i can extend my stay the fron desk told me book online, he is busy in check in or he will call back in sometime, but no one call back, i asked for plate and spoon, the person told you have to come and collect from restaurent,also i ordered potato wedges, it took apptox 1 hour to come. I am thinking, i am staying in hotel or Dharamshala, useless fellows with useless service

Self

10/10

Exceptional

29 Jan 2024

Amitava

Overall it was a very comfortable and pleasant experience staying at this hotel. I will recommend others to stay.

Leisure Family

10/10

Exceptional

06 Jan 2024

Amitava

I loved this hotel. Very clean and courteous hotel staff. Will go back and stay again.

2/10

Poor

17 Dec 2023

Dinesh

The bathroom and toilet was dirty. The washbasin had stains. The towels provided had black stains. The room curtains did not cover the windows fully. The price paid for a room in this condition was way too high.

Leisure Self

10/10

Exceptional

01 Dec 2023

Deidre

Hidden gem near highway

This hotel offers comfort, the basic amenities but also additional thoughtful things, such as an ironing station and includes a restaurant and bar.

Room service was prompt. Menu has enough veg and non veg items. However, they lacked fresh pineapple juice which I as listed, only had canned. Same issue for breakfast, only fresh watermelon juice. There needs to be more than 1 fresh fruit juice offered. The breakfast buffet was delicious, with an omelette/dosa/pancake station. Again, only melon /watermelon offered. No other fresh fruit available. A hotel of this caliber should have more than cheap watermelon to offer its guests.

Aside from this, very pleasant and prompt staff. Comfortable bed. Worth the price and stay.

Aside from this,

Partner

4/10

Poor

28 Nov 2023

Vipul

It's a decent value for money stay if you are traveling for business as this is more like a no-frill hotel with basics in place. Breakfast is decent as the overall spread. Check-in process is fast and they gave me an early check-in at 10 am without having to request. Keep your original ID as they dont accept digi-locker which is also government approved and accepted nationally but this hotel wont accept it and they need a physical aadhar card or other id. Try and keep your personal toiletries as the ones provided in hotel are not very promising. Rooms are clean overall. They have a separate iron-room so you can walk a few steps out of your room to iron your clothes.

1. The bathroom drain was completely clogged and water was an inch high after 5 mins of shower. For my 3-days stay, I had to pack all my stuff back so I can move to a different room the next day. A bit hassled with this.

2. Noise in the Rooms area: Some repair staff was doing activity in the evening for more than an hour until I went and requested them to stop and resume in next day noon time when its convenient for all.

3. Poor room-dining experience. Received wrong item first and secondly the replacement came in after almost an hour.

Business Self

6/10

Pleasant

28 Oct 2023

garry

Washroom in lobby smelled bad.

4/10

Poor

15 Mar 2023

Abhay

Just terrible
Poorly trained staff
Unmannered clientele that the staff ignores
Terrible food quality and lack of buffet etiquette

Business_and_leisure Family

8/10

Excellent

14 Mar 2023

Amitava

Very good breakfast, good dining options. Staff are very pleasing and helpful.

There were lots of noise from the neighboring room in the middle of the night. Could not have peaceful sleep in two nights because of that. I will suggest you make some hotel policy to maintain quietness at least during nigh time.

Overall good expereince.

Business_and_leisure Family

8/10

Excellent

18 Feb 2023

Verified traveler

Like- Quiet, reasonably clean, comfortable bed.

Dislike- Due to a glitch in the system (as per the manager), a faulty bill was generated. I was assured that a correct bill will be mailed to me within 10-15 mins. But even after 24 hrs, i am yet to receive the corrected bill which I absolutely need to submit at my office. Very limited in room dining options

Business Self

6/10

Pleasant

21 Dec 2022

Ashok

The staff is clueless. Tv does not work. Overall very average property.

Business Self

8/10

Excellent

17 Oct 2022

Verified traveler

Satisfactory experience

Rooms are small but doesn't feel congested, washroom is fitted and feels small; however the room needs little soundproofing and some ventilation especially on 6th floor smoking rooms. Room facilities and cleanliness is good.. Can order food from swiggy/zomato but will have to collect from the entrance..

Reception/front desk gave mixed experiences, good as well as rude. I was assigned a non_smoking room by mistake, when I went to the reception, this lady was very rude and told me will have to wait for 2 hrs as if it was my mistake.. However the person who checked me in fortunately saw me n assigned a room within 5mins.

Business Partner

10/10

Exceptional

13 Apr 2022

Hanumant

Food quality and cleanliness is excellent.

Business

10/10

Exceptional

28 Nov 2021

Verified traveler

They didn't provide Jain food.

Friends_and_family Family

8/10

Excellent

24 Jan 2021

Amjad

All good

Business

8/10

Excellent

22 Jan 2020

Verified traveler

Simple and clean

Business Partner

10/10

Exceptional

22 Dec 2019

Phoenix

The property is located on a busy street! Rides are easy to catch. Staff are amazing and very responsive! Variety of choices for breakfast everyday! ( i was given breakfast on the house for my entire stay😀!!!!!) Rooms are clean! Housekeeping keeps it tidy everyday! I was really impressed! Indeed an international hotel! Had a wonderful stay from check in to check out!!!Highly recommendable!!! ⭐️⭐️⭐️⭐️⭐️

Business_and_leisure Self

8/10

Excellent

04 Dec 2019

Verified traveler

decent stau

It was a decent location as we were visiting factories around the MIDC area. Good location

Business

2/10

Poor

24 Aug 2019

Verified traveler

Stinking rooms and arrogant staff .. Ibis Navi Mumbai would never be my choice for future stays

8/10

Excellent

17 Jul 2019

Verified traveler

Was good on location and.presentable...but it’s expensive as a buisness hotel...crowd Ok.

Business_and_leisure Family

4/10

Poor

07 Jun 2019

Verified traveler

The location is not that great and there aren't too many good restaurants in the area. There is a mall nearby but it is about 6km away. The place is ok for a one day stay but not great for longer stays.

Business Self

6/10

Pleasant

20 May 2019

Verified traveler

Good place for just staying, food is pathetic. Staff is ok

Friends_and_family Family

10/10

Exceptional

12 May 2019

Dipankar

Courteous and helpful staff, fantastic breakfast buffet spread, good location and yet not noisy. Good value for money. Responsiveness over the phone should improve, as a couple of times housekeeping and reception didnt pick up the phone. Else all very good. Quite satisfied and would recommend to others.

Business_and_leisure Family

8/10

Excellent

15 Apr 2019

Verified traveler

Budget Hotel In Industrial Area

The hotel is located in Industrial Area. Expect some dirty roads and surrounding. The property is neatly maintained. The rooms are clean. The lobbies can be cleaner though. The buffet spread at lunch and dinner is not that great for the price they charge. Overall decent hotel for 1-2 nights stay during business trip.

6/10

Pleasant

05 Mar 2019

Verified traveler

As expected the breakfast was a disaster, baked beans what a joke, black eyed beans that were not cooked & rock hard (see picture) bread rolls filled with a children's snack inside (see picture) no idea how to fry eggs (see picture) omelettes like rubber discs with grass in, boiled eggs either overcooked or raw, until a young lady called Pallavi came to my rescue, she instructed the cooks (not one I would call a Chef) how to boil an egg & at last it came out perfect, as usual so many useless staff instead of employing less but ones that can do the job, 5 like Pallavi would be enough, instead of the numerous, boys dressed like Chef's but cannot cook the basic things.
Loud disco music at breakfast time also not good.
The hotel in general ok, needs updating & refurbishment, but until then it is overpriced.
The bar area that never has any customers has prices that would be correct for the Ritz hotel in London but not an Ibis in the jungle.

Well done Pallavi excellent service & cooking, you deserve promotion immediately.

Wake up management!!!!

Leisure Friends

6/10

Pleasant

27 Oct 2018

1. Choice of foods is limited.
2. The main road outside this hotel is full of traffic all time, taxi/Uber always reject booking due to the heavy traffic jam to get to hotel.
3. Hotel taxi service is 4 times usual taxi/Uber fare

10/10

Exceptional

19 Oct 2018

Joseph

During my stay here, I enjoyed the facilities at the restaurant. Staff at the restaurant were courteous and offered great service.
Front office staff were helpful and concerned that the guest had a comfortable stay at hotel. Joshua at the front office was very helpful in guiding me around and I observed that he was like that to all the hotel guest.
Hotel security was excellently maintained. The security staff, especially Mr Vijay and Ms Amrapali whom I often met, always greeted me with with a warm friendly smile and helped me with my bags during the security scan. On the day of my departure, they helped me to load in my luggage into the Taxi.
All in all, I have had an excellent stay at IBIS Navi Mumbai and would chose to stay at this hotel again if I were to come to Navi Mumbai again.
The famous Inorbit Mall is a short distance ride from the hotel. One can enjoy shopping here and relax at the coffee shops.

6/10

Pleasant

09 Sep 2018

Manoj

Stay at Ibis, Turbhe, Navi Mumbai

Hotel is well located if you have work in Navi Mumbai or in Thane. It is a value for money place. The reception staff was very friendly and courteous. The restaurant food was quite average - it was fun to make dosas using the dosamatic machine at breakfast. Foot massage machine was good to use and thoughtfully provided. Restaurant staff could be more attentive and pleasant. The room mattress for me was too soft. Rest of the amenities were good. AC and bath exhaust could be better.

10/10

Exceptional

08 May 2018

Verified traveler

Very nice hotel

Very nice hotel hotel staff were very helpful and friendly.

8/10

Excellent

30 Apr 2018

Verified traveler

it meets the international standards and is worth the money.

4/10

Poor

13 Apr 2018

jong an

Poor reception

The receptionist is very rude .

4/10

Poor

13 Apr 2018

Chetankumar

Not a good stay

This hotel has very limited food options. The staff is not very helpful. Need to call 2 to 3 times to get help.

10/10

Exceptional

11 Apr 2018

Larry

WONDERFUL STAY!

Best Ibis I stayed at to date. My room was facing the hills and not the highway, which made for a more quiet and peaceful setting. The food was exceptional, the buffets had a good selection. The service from the front desk to the dining room to the room cleaning staff was amazing. Everyone friendly! I was very impressed with this hotel. I will readily make this my regular hotel in Navi Mumbai!

Family

10/10

Exceptional

21 Feb 2018

Sanjay

Good business hotel.

I was surprised by quality of the hotel for the money. Rooms were small but efficient. Breakfast was sumptuous and staff was amazingly friendly.

4/10

Poor

20 Feb 2018

Verified traveler

Closer to DYPatil stadium

had the opportunity to stay at IBIS Navi Mumbai and had intimated staff that I was there for a sports event so would need their help early morning. Didn't help.

10/10

Exceptional

14 Dec 2017

Sainath

Good for business trips

It is very clean. The breakfast was excellent. The staff was friendly. There are many businesses in walking distance.

2/10

Poor

29 Aug 2017

Verified traveler

Horrible experience. Never ever recommend to any friends.

6/10

Pleasant

28 Apr 2017

Aravind

Expensive hotel lacking facilities

I requested for a smoking room which had no ash tray and I couldn't get one even after placing a request till I checked out. The price for early check-in in way too much.

10/10

Exceptional

24 Apr 2017

Ola

Will stay there again

Excellent staff and beautiful hotel. I loved everything about this hotel

Family

4/10

Poor

21 Apr 2017

Verified traveler

Poor service