Name: Holiday Inn Express Hunt Valley
Address: 11200 York Road, Cockeysville, 21030, US

10/10

Exceptional

15 Jul 2026

Darsh

First time in the city and no regrets!
Amazing on a couple of fronts (customer service, staff friendliness, cleanliness and breakfast).

Loved our stay over there and highly recommend this property.

Parking can be tight if there are vans parked on the upper parking lot (there’s one in the basement too which is a covered parking so helpful during winters) as there wouldn’t be enough space to maneuver due to the size between the parking spaces.

The property is 100% non-smoking property however people smoke right outside the main/back door making the parking lot smell like substances and if you like to keep your windows open to breathe fresh air, you may not want to do that as you may inhale cigar being smoked downstairs!

The vent in the washroom doesn’t emit a sound but it is working (as per the hotel staff) and it may take time to clear the fog or steam but imho, it takes a lot of time and if the door is not kept open, the moisture smell may spread into the entire room.

Overall a GREAT stay with amazing staff onboard.

Family

10/10

Exceptional

14 Jul 2026

Nina

Small but clean room, happy and respectful staff, delicious breakfast and great parking. I look forward to the next reservation for the next trip!

Self

10/10

Exceptional

12 Jul 2026

Lashonna

Nice place to stay.

Family

10/10

Exceptional

09 Jul 2026

Kelly

Room and hotel was very clean. Staff was pleasant. Great stay.

Partner

10/10

Exceptional

09 Jul 2026

Tishee

All the staff are so nice! Very clean hotel

10/10

Exceptional

06 Jul 2026

Susan

The room was clean and staff was very friendly. Breakfast was also really good. The parking could be better, not a whole lot of room to get around but we made do! Other then back issues from the bed for me personally, we enjoyed our stay there! Would recommend especially if you are on a budget!

Partner

8/10

Excellent

04 Jul 2026

Michael

Staff was very friendly and helpful. Breakfast was good. Room was cool and clean.

Family_with_children

10/10

Exceptional

04 Jul 2026

Jessica

I liked it

8/10

Excellent

30 Jun 2026

Deyne

We stayed for two nights while visiting the area. Rooms were well maintained and clean which is a biggie for me. Complimentary breakfast was very nice. Staff were super friendly and accommodating. Parking was ample.

Family

10/10

Exceptional

29 Jun 2026

Syed

.

10/10

Exceptional

28 Jun 2026

WILLIAM

Everything was great

Self

10/10

Exceptional

23 Jun 2026

Alice M.

Manager at reception was exceptionally kind and helpful. We were travelling with my elderly mother who required an adjacent adapted room. Our connecting flight was delayed overnight but we were able to check right in the next morning upon arrival.

Family

4/10

Poor

22 Jun 2026

Charles

We registered for an accessible shower with Expedia and ended up with a bathtub with only one grab bar. The manager offered bathmats and a shower chair. We took the bathmats. One of us is 85 and recovering from a shattered femur. The other one of us is 75 either two spinal fusions. At first glance the room is very clean. The carpet, however, is actually filthy and turned two pairs of my socks black on the bottoms. I had to throw out one pair. The decorating is very ugly. There are no words to describe the awful carpeting design. There was a dust skirt on the bed that was unbelievably wrinkled — like it sat in the dryer over night. They failed to make up the room one day. Perhaps we went out too late? My husband said the breakfast was good. Never again.

Partner

8/10

Excellent

21 Jun 2026

Stephanie

Trouble with air conditioning!

8/10

Excellent

20 Jun 2026

Keith

The bathroom was on the small side but everything worked. Breakfast was quite good.

Family

2/10

Poor

19 Jun 2026

corie

Mr. H, I would have really liked to give you a good review, but unfortunately I cannot. My son and I were coming out to Baltimore for a lacrosse tournament via Ronald Reagan Airport to stay at your establishment. After being delayed and staying in the departing airport for 8+ hrs, our flight got canceled. I tried to reach you multiple times; you never called back. I talked with your staff multiple times letting them know our status of delays and ultimate cancellation. I was looking for a refund due to the situation being out of my control. You denied my request after speaking with the Expedia representative. So, because you didn’t do the right thing despite your “strict” policy, you will get this review and will never receive service from me our my family again.

10/10

Exceptional

19 Jun 2026

Anthony C

Stayed there for two days while on business. Excellent service, great room, comfortable, No complaints. Would definitely rebook again.

Self

10/10

Exceptional

18 Jun 2026

Luis

generally clean...good location...found someone's socks under the bed

Family_with_children

10/10

Exceptional

18 Jun 2026

James

The staff was nice, and breakfast was really good.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Kathryn

The beds were not comfortable. Next update should be soundproofing the rooms.

6/10

Pleasant

15 Jun 2026

Meri

The property was fine. Good breakfast, no problem with a parking.
But our huge problem was - NO WI-FI IN THE ROOM! I complained several times, but it didn't work in our room (202). Though it was perfectly fine in a lobby.

Partner

10/10

Exceptional

15 Jun 2026

Molly

Great stay

Family_with_children

10/10

Exceptional

15 Jun 2026

Charles

Perfect room very clean and homie. Bed are very comfortable and love the hotel. Friendly, safe and family friendly Would send any of my close friends and family just loved the place.

Family_with_children

8/10

Excellent

15 Jun 2026

Sandra

The staff was very pleasant and helpful. The room was clean and adequately supplied. Breakfast was very good with standard choices such as eggs, bacon, toast, cereal, yogurt, fruit, etc. It was well stocked throughout. We particularly enjoyed the coffee that was fresh ground on demand. Our only complaint was that our room was not ready by 3 o’clock. There may have been a shortage of cleaning staff on that particular day. We would stay there again in the future.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Nancy

Very well kept accommodations, great location, lovely staff.
My request for a room change just after checking in was addressed after a brief conversation.
Also, staff were very responsive to our complaint of a barking dog alone in a room at 9:30 at night. Who would do that?

The breakfast items were typical (5:10), not special. Staff kept the busy dining area spic and span. 👍👍
Other observations:
The bathrooms were a very odd shape- can’t close the door if sitting on the toilet.
But the shower was lovey and hot after a long tiring day.
Toilet paper holder in barely reachable location.
All in all we would return.

Family

10/10

Exceptional

14 Jun 2026

Philip

Staff was very friendly, check in was quick, room was clean and comfortable, coffee was great, and breakfast was very good.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

john

Everything was clean the staff was wonderful only thing that was a little concerning was the room smelled like a wet basement! I guessing but I think the AC unit needs cleaning

Partner

10/10

Exceptional

10 Jun 2026

Milinko

Had a great experience staying at this hotel. Manager Shelby was great and so helpful to get us accomdated after a grueling ride. Hotel itself was tip top and I'll be looking for Holiday Inn on my future travels. Great location with very professional and caring service. Highly recommend it!

Family_with_children

8/10

Excellent

10 Jun 2026

Corrine

Everything was really good except the lighting in the room. With all the lights on is was still on the darker side.

8/10

Excellent

06 Jun 2026

Linda

Clean room, bathroom/room layout a little awkward, but ok for 1 night. Staff VERY helpful and pleasant. Good number of choices for included breakfast.

Partner

6/10

Pleasant

04 Jun 2026

Elaine

Room was cleaned but we found a few items left behind by previous customer. Big one was their soap? It was still in the bathroom along with the dove products.
Disliked the lack of sound proofing. We could hear the highway outside, our neighbor's hairdryer, their TV and pets.

Partner

10/10

Exceptional

02 Jun 2026

Alton

This hotel is close to restaurants and a mall.

Self

8/10

Excellent

31 May 2026

Deborah

Room was clean, staff was friendly, location was good. Price was fair. Breakfast was good. Parking was easy.

Family

2/10

Poor

27 May 2026

robin

Ttttt

10/10

Exceptional

26 May 2026

Gladys

The refrigerator in our room was not clean when we checked in. When I tried to empty it out, the contents spilled and m the floor. I informed the manager, and he immediately came to the room to see what had happened. He apologized and offered to move us to another room, so we wouldn’t have to put up with the smelly carpet. He followed up as soon as a room became available.
He was pleasant and professional and resolved the issue right away.

Family

6/10

Pleasant

22 May 2026

Drew

We liked the location. The hotel was fine.

Partner

10/10

Exceptional

19 May 2026

Deborah

Was nice

4/10

Poor

16 May 2026

Cheryl

The room smelled bad it was probably the carpet. Not enough parking, not enough towels, and wash cloths.

Family

8/10

Excellent

15 May 2026

Vanessa

Its a little old but it was good.

Friends_and_family Friends

8/10

Excellent

15 May 2026

August

Room was ready when I arrivedand checked in at earliest time. The room was satifactory, clean and with a comfortable bed, lots of pillows. Didn't use the breakfast bar this visit but it has been good in the past. The hotel is located near restaurants and shopping and good access to the interstate. A safe area and good parking. Downsides were the wi-fi was atrocious, kept getting knocked off-line. Other thing was that the traffic noise was very loud (I was on the York Rd side of the hotel and on the 7th floor. I got earplugs from the desk and that helped.

Self

8/10

Excellent

09 May 2026

Kathleen

A little loud in hallway..doors slam. Wish water pressure better

Friends

8/10

Excellent

08 May 2026

Gregory

Room was clean. Everything worked fine and beds were comfortable. Only downside was the rude people who were slamming doors after midnight.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Mary

Staff are excellent, rooms comfy and clean, fridge and microwave in each room. We hv stayed here a number of times, and hv always had a positive experience. The prices in the little store for water, snacks, etc., are cheaper than what you'd pay at a regular store! We will be back again!

Family

10/10

Exceptional

04 May 2026

Benjamin

Very nice

6/10

Pleasant

30 Apr 2026

Ian

First floor rooms are noisy. No thermastat in room, only old school warm/cold fan. Did not allow check in at 2:45 had to wait until 3pm exactly.

2/10

Poor

24 Apr 2026

Verified traveler

This property reeks of cigarette smoke. We have allergies. I called Expedia to see what to do. Expedia called the hotel. Then the front desk called me to yell at me about going behind their back. I was like what are you going to do? Offer me an air freshener. Cool, more irritation of my nose. After telling me I could leave and that they would approve a refund, management then turned around and denied the refund to Expedia. Disgusting.

10/10

Exceptional

22 Apr 2026

Linda

Breakfast was ok. Coffee not too nice. Pancake machine not working. Nice yogurt. Fresh apples and nice bananas. Plenty bread and muffins. Plenty hard boiled eggs and cereal. Hot eggs and potato was dried out. Rooms spotless. No signs of mold. Friendly front desk staff. Handy location

10/10

Exceptional

17 Apr 2026

chaim

The night manager at checkout was spectacular.

10/10

Exceptional

14 Apr 2026

Stephanie

The breakfast

10/10

Exceptional

01 Apr 2026

Karen

yes

4/10

Poor

30 Mar 2026

MARK

Our review deals mainly with the condition of the room itself, which is very small, more like a cabin on a cruise ship than a hotel room. The bathroom is so small that the BR door, which opens inward, misses hitting the counter by less than an inch. The hot water ran out for a half day during our stay; the BR has no fan; the hair conditioner pump did not work; the TP dispenser is so far from the toilet that only someone with long arms can reach it; and the very slippery, hazardous tub has a grab bar at the opposite end from the shower head, making it a gymnastics maneuver to grab the bar and to shower at the same time. Closet space is inadequate, and there is little floor space to set up the suitcase holder.

Family

6/10

Pleasant

30 Mar 2026

Jeannette

No hot water in the building the morning after check-in. In fact, no lights in elevators or working phone system or internet that morning. Had to go to front desk to report.
That evening, the night front desk attendant told us we could not use the tables in the public area/ breakfast area after 12am and had to leave the area. The front desk agent was very abrupt. There were no posted signs indicating allowed times of use for that area.
The next morning the water was hot but when I went to apply “conditioner” from prefilled “Dove” bottle, it foamed up indicating it was refilled with either body wash or shampoo. This tells me that either they are not refilling with the same products or the attendant was not paying attention. This makes me wonder if they are in fact “Dove” products.
The bed was extremely uncomfortable and all of the people in our group woke up with back pain and stiffness.
We come to the area every year for a festival at the Fairgrounds. Unfortunately this is the last time we will be staying in this hotel.

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

Christina

It way ok, the beds were terrible, hard and I could feel the springs. We didn’t have hot water the first morning, but it was resolved by the evening. Staff was nice, except for being told we couldn’t hang out in the table area after 1230 as it “had to be closed down”. Coffee was amazing! 10/10 on the coffee.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

Verified traveler

Breakfast was good and dining room kept clean

Self

10/10

Exceptional

22 Mar 2026

Donald

The Holiday Inn express in Hunt Valley is basically to me a business hotel. It’s not a place to go for a vacation, but it’s very clean and probably the most affordable hotel in the Hunt Valley area. The hotel is clean, the staff is very efficient, which is all you need for a hotel.

Self

10/10

Exceptional

21 Mar 2026

Matthew

Everything was fantastic! Check in was smooth, maybe the fastest check in I’ve ever had. Beds were comfortable, shower was great, and the breakfast was Next Level!
Location was perfect. Close enough to Baltimore but away from crazy traffic. This place is a gem!

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

RACHEL

very comfortable

4/10

Poor

14 Mar 2026

Josh

Be sure to ask for a room not next to the elevators, you wont sleep

Self

10/10

Exceptional

14 Mar 2026

Quatese

N/A

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

August

Room was comfortable and clean. Site was clean and well-maintained. Staff was pleasant. Plenty of parking. Fast wi-fi. TV worked well and adequate channels. Very good breakfast with lots of options. Located near shopping and restaurants. I've stayed there before and will stay there again.

Self

10/10

Exceptional

10 Mar 2026

gilbert

Best value.

Partner

6/10

Pleasant

24 Feb 2026

Kathleen

NEED better tv options. unstable connections

Partner

4/10

Poor

16 Feb 2026

JoAnn

Parking lot was not monitored and a cone was placed on the handicap spot by a patron, there was only 2 spots for such a large lot which is ridiculous.
After we removed the cone which by the way is illegal, our 2 front tires were punctured by the individual(s) that owned the damn cone.
After the expense and a police report of 2 tires we had to ask hotel management for a copy of the surveillance camera tape...

8/10

Excellent

28 Jan 2026

LAWRENCE B

Our room was very clean and housekeeping is appreciated.

HOWEVER, the room was very small; it seemed like an architect was given a challenge to utilize a storage space as a room.

We were there when it was very cold and the lobby lacked sufficient heating. The clerk said it was because the double doors kept opening and closing. [She was wearing a \"puffer\" ski coat to stay warm.]

Breakfast was bland. We ate at First Watch in the next door shopping center.

Business Partner

10/10

Exceptional

20 Jan 2026

Cherise

Room was clean. Staff were friendly.

6/10

Pleasant

18 Jan 2026

Jasmine

There was a urine smell in the carpeting on The second floor where we were staying. All night long marijuana smell from back parking lot filtered into the room from outside vent. Bed was nice and room was clean. Breakfast was good but potatoes were cold and they ran out of ketchup.

Leisure Partner

8/10

Excellent

03 Jan 2026

Edward

2 night stay for family visit. front desk was excellent.

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Charles

Dirty comfort

Leisure Family

8/10

Excellent

31 Dec 2025

Kenneth

Clean spaces, friendly staff, convienent location

Self

10/10

Exceptional

18 Dec 2025

Donna

Clean room

Partner

8/10

Excellent

17 Dec 2025

Paul

Would definitely stay again.

10/10

Exceptional

15 Dec 2025

Kyle

Room was as described. Hannah at the front desk was wonderful with reception and answering questions. The garage was a huge help to keep my car snow free. Breakfast was wonderful. Would stay here every time in in the Baltimore area.

Self

8/10

Excellent

14 Dec 2025

Mike

Everything thing as expected for a holiday inn. Had some difficulties with the TV losing service. Not life changing, but shouldn't happen.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Trisha

Room was clean, parking area was well lit. Workers were pleasant. No complaints

Leisure Self

8/10

Excellent

14 Dec 2025

Damon

Nice place

Leisure Family

10/10

Exceptional

13 Dec 2025

Michele

I forgot my phone charger and the front desk was more than happy to provide me with one to use.

10/10

Exceptional

11 Dec 2025

William

The room was spotless. The staff was very pleasant. The breakfast was great.

Leisure Partner

8/10

Excellent

09 Dec 2025

Kathleen

Quiet room. Pleasant, clean.

Business

10/10

Exceptional

06 Dec 2025

Joann

Yes

Partner

8/10

Excellent

05 Dec 2025

Heidi

Noisy hotel on Thanksgiving weekend. Thin walls. Staff not very helpful or friendly just adequate service when required. Room was smaller than typical but comfortable enough for a short stay. Clean. Breakfast was better than normal in a hotel like this one. Location was close to Towson and easy to reach downtown. For the low price it was a good stay.

Leisure Family

6/10

Pleasant

04 Dec 2025

Trustina

Staff was very nice. Rooms are old, out dated mirror was rusty, headboard peeling. Also very noisy with cars blasting by all through the night. Great staff fascility is out dated

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Mary

Oatmeal runs out and has never refilled.

8/10

Excellent

30 Nov 2025

Justin

I wish the food was a little better. But overall the hotel, including the staff was phenomenal. Will be back.

10/10

Exceptional

30 Nov 2025

Brandy

Smooth check in and check out. Stuff was friendly. Breakfast was had more options than I thought there was going to be. Near mini restaurants and stores

Leisure Partner

10/10

Exceptional

27 Nov 2025

Andrea

Everything was good

Leisure Family

10/10

Exceptional

24 Nov 2025

Joy

The room was compact, but all we needed. It was clean with a very comfortable bed and a nice shower. The breakfast was good. (Excellent bacon!) 24/7 freshly ground coffee brewed by their great automated machine. We would stay there again, but next time ask for a room on the back side so that you don't hear the traffic on York Rd. We were out at an event until late, so that was not a problem for us this time. It is a convenient location.

Friends_and_family Friends

6/10

Pleasant

23 Nov 2025

Lisa A.

Staff was curteous. Room had a lot to be desired. Sink was cracked and had been \"patched\". Mirror, robe hook and tp holder were all installed crooked. Mirror had something splashed on the frame that permanently stained it. The mattresses were hard. No sink soap. Rooms felt nice and clean otherwise. Staff and manager were wonderful!

Leisure Family

8/10

Excellent

22 Nov 2025

Gina

Decent Hotel.

Partner

8/10

Excellent

19 Nov 2025

Nancy

This is a fine place to stay for the night. The room was small but had the basic amenities. The heater was a little annoying - no temp control just heat or cool, high or low, so the room temp was never quite right. I appreciated the hot breakfast buffet that is included. The hotel seemed safe and the staff was nice. Not luxurious but good enough for a nights stay on the way to someplace else and a great deal for the price.

Leisure Self

10/10

Exceptional

18 Nov 2025

Amy

Very clean, professional, decent breakfast

8/10

Excellent

16 Nov 2025

Kristy

The room was clean. Staff was wonderful. My only complaint was the mattress was alot more firm than we prefer.

Partner

10/10

Exceptional

10 Nov 2025

Dale

Staff were very friendly. Great breakfast

Leisure Partner

10/10

Exceptional

07 Nov 2025

Lovepreet

Best

10/10

Exceptional

03 Nov 2025

Jane

You have a young lady who worked the front desk Saturday and Sunday.
She was so very nice and pleasant.
She made our stay more pleasant.
She is an excellent example of a Great Asset to this hotel!!!!
Jane White

Partner

8/10

Excellent

03 Nov 2025

Nik

The rooms were clean. The breakfast bar had several options. The staff was very nice and friendly.

Partner

8/10

Excellent

02 Nov 2025

Gregory

The breakfast was very good. Staff was friendly and the room was very clean. No complaints