Delta Hotels Baltimore North

United States , Baltimore - MD
BALTIMORE, 5100 Falls Rd
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

13 Mar 2026

Florenchine

Driveway in had major potholes and hard to find location.

Self

10/10

Exceptional

08 Mar 2026

Randy

Free parking, average breakfast

6/10

Pleasant

01 Mar 2026

Lizmara

Customer service was amazing, very courteous staff. Facilities need to be upgraded (carpet, fresh coat of paint, deep cleaning - particularly the corners)

6/10

Pleasant

28 Feb 2026

Shantika

Room could of been a little cleaner or maybe needs a remodel

10/10

Exceptional

15 Feb 2026

Michael

Staff went out of their way to be helpful

Self

10/10

Exceptional

12 Feb 2026

GUY

Staff were friendly, helpful and professional.

Business Family

10/10

Exceptional

02 Feb 2026

Michael

The check-in was seamless. The room was large and comfortable. The workout room was also large and well equipped.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Helen

The staff was excellent. The room was awesome nice and roomy plenty of space, room 443 I would stay there again 😀 Just need to update the elevators

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Antoine

Great all the way around

8/10

Excellent

18 Jan 2026

Richard

Room was clean;Staff was friendly

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Nicholas

Great hotel

Partner

6/10

Pleasant

29 Dec 2025

Diane

The rooms were clean and staff courteous. Building and elevator very tired and in need og attention..

Business_and_leisure Family

10/10

Exceptional

27 Dec 2025

Chris

This is our second time staying here and will continue to be our go-to place in Baltimore.

8/10

Excellent

26 Dec 2025

steve

TV remote was missing, phone to front desk was not working. Took an hour to turn off the TV (since remote was missing but TV was on).

Friends_and_family Friends

10/10

Exceptional

25 Dec 2025

James

My favorite hotel in Baltimore. I stay here twice a year and can recommend highly.

Business_and_leisure Partner

6/10

Pleasant

17 Dec 2025

William

This hotel is located in a retail development, where it seemed to be the neglected stepchild next to the shops and restaurants. It was hard to find the entrance and unclear where to park. The facilities were pretty run down: little things like the elevator call button not lighting, and big things like a half-demolished brick wall across from the entrance. The walls were very thin – the conversation in the room next door sounded like they were right there in my room. Finally, even if you’re hungry in the morning, skip breakfast.

The positives: the room was clean, the bed was comfortable, and the staff were friendly. These are probably the 3 most important things for me, and they brought my rating up to 3 stars instead of 2.

Business Self

6/10

Pleasant

14 Dec 2025

Allan

Could have been better. Needed some repairs and was missing some items.

Leisure Partner

2/10

Poor

06 Dec 2025

Nour

Run down, not clean, staff made rude comments, I was there for 5 days and they missed housekeeping on some days.

10/10

Exceptional

03 Dec 2025

Heather

The staff was courteous and we received especially great service by Heather. She was personable and made the check in process welcoming.

Our daughter may be going to a university near and this will definitely become our home away from home when we visit.

Business_and_leisure Family

10/10

Exceptional

25 Nov 2025

Charisse

Excellent customer service, clean, comfortable.

8/10

Excellent

23 Nov 2025

Gregory

Room was huge, modern and clean.

Partner

10/10

Exceptional

18 Nov 2025

Manny & Liz

Great staff!

2/10

Poor

16 Nov 2025

Evelyn

The front desk personnel was rude and very impatient. Being a transient traveller who just wanted to rest after a very long day, and being greeted by unwelcoming front desk personnel is very disappointing. I have neen in plenty of Marriott hotels all pver the country and I have mever experienced like this kind of incident.
I was told that there is botted water in the room for free but unfortunately there was none. I tried to take a shower after a long day, and there was no hair dryer. I called the FD to ask if there is one provided for the room and the staff said there is and again there was none. He said that he will check “downstairs” fpr one and will call me to pick it up at the FD. I waited for an hour ans still did bot receive a call. I am already on my pjs with wet hair and very tired. What a terrible experience in this hotel. Very sad.

Business Self

6/10

Pleasant

10 Nov 2025

Stacy

My gosh it needs an update!!! Staff was friendly but hotel is tired and in desperate need of an update!

Partner

8/10

Excellent

10 Nov 2025

Tarneshia

This was my second stay and I enjoyed my stay both times. The rooms were clean and the staff is always very pleasant.

Business Family

10/10

Exceptional

10 Nov 2025

Robert

The staff members were amazing.

Friends_and_family Family

8/10

Excellent

01 Nov 2025

Horace

Room was clean. Carpets are filthy. It’s time to replace them. Staff very friendly and it is a great location!

Leisure Partner

10/10

Exceptional

27 Oct 2025

Vicky

The room was clean and the bed was very comfortable. I felt very safe since I was traveling by myself. Breakfast was good with nice options. Staff were friendly.

10/10

Exceptional

26 Oct 2025

Constantine

Clean rooms, friendly staff and great location.

Leisure Family

10/10

Exceptional

18 Oct 2025

Stephanie

Great service in a very short stay and professional

Business Self

10/10

Exceptional

13 Oct 2025

brandon

Spacious and quiet room.

Self

6/10

Pleasant

30 Sep 2025

Brihonnie

My stay at Delta Baltimore North Hotel was decent overall. The room was clean, organized, and comfortable, but the bathroom was a letdown—the shower hadn’t been scrubbed properly before my stay, which took away from the experience.

On the bright side, the front desk staff were wonderful. They were very friendly, helpful, and even allowed me a free late checkout, which I really appreciated.

The location is also a highlight. There are plenty of shops in the same lot, and I had an amazing time at Nine Tailed Fox nearby. The food was 10/10, the drinks were excellent, and the bar had an upscale yet reasonably priced vibe.

Overall, with a little more attention to detail in housekeeping, this could easily be a much stronger hotel choice given its convenient location and great service at the front desk.

Leisure Partner

8/10

Excellent

28 Sep 2025

Joseph

The hotel is consistent.

Leisure Family

10/10

Exceptional

17 Sep 2025

Dwan

Very nice hotel. Clean and comfortable. Great location. Friendly front desk staff.

Friends_and_family Friends

8/10

Excellent

16 Sep 2025

Preston

Nice Hotel Overall

Very nice hotel in a convenient location. Hotel staff is very friendly and the continental breakfast is very good. The only drawback was that the room was freezing on check-in and I guess due the season, they had not yet turned on the heat since no matter what I did with the thermostat, no heat came out. I had to just cut off the air. I tried call the front desk twice, once around 6 pm and again at 8pm but was either put on hold or no one answered. This may just be a staffing shortage. It is however a very nice property and area and I would give them another try when I am in the area.

Partner

10/10

Exceptional

10 Sep 2025

Inez P

Rooms very clean and spacious!
Equipped with both refrigerator and microwave!

10/10

Exceptional

06 Sep 2025

Andrea

Although it was an older bldg Marriott did a wonderful job redesigning the facility. And of course Marriott mattresses and bedding are a wonderful sleep. The front staff was lovely and accommodating.

Business_and_leisure Partner

8/10

Excellent

01 Sep 2025

Verified traveler

It was the little things - no caps for the coffee cups, only one coffee pouch, the pillows were not at all comfy. But the room was clean and the mattress good. And nothing beats the location for me.

Partner

10/10

Exceptional

29 Aug 2025

Oliva

Quiet. Plenty of parking.

Family

10/10

Exceptional

24 Aug 2025

Verified traveler

Reunited!

I’ve stayed at this hotel years ago and forgot about it. Great treat to be reacquainted with it!! Great location! Room was comfortable and clean! Would definitely stay here again!

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Rosemarie

Good

10/10

Exceptional

08 Aug 2025

Marivi

I stayed in this hotel because it was convenient and close to the purpose of my travel, it’s clean , but because this hotel allows pets , there was a dog barking in one of the rooms close to mine but overall this hotel is ok.

Business_and_leisure

10/10

Exceptional

06 Aug 2025

Sima

Amazing stay!

Leisure Friends

6/10

Pleasant

02 Aug 2025

Liz

Time to rise to the upscale area

Bed was very comfy. Hotel is run down (chipping paint, a lot bleach stains on rug in room 324, elevator’s numbers do not light up) and Cross Keys has recently upgraded many of its shops and restaurants. It is quite time for Marriott to improve the hotel in this upscale venue/neighborhood. I hope plans are in the works, Marriott!

Friends_and_family Friends

8/10

Excellent

30 Jul 2025

Jessica

I wish I had know the gym facilites were 24 hours.

Business Self

2/10

Poor

27 Jul 2025

Linda

I was eaten up by bed bugs. Please be aware. Delta has not given me a refund as promised.

Business_and_leisure Self

8/10

Excellent

22 Jul 2025

Shirley

it was nice…the area is wonderful the hotel is dated rooms needs to be rehabbed or at least new carpet installed.

Self

6/10

Pleasant

18 Jul 2025

Aileen

The property is in a good location and the staff was pleasant. It is a very dated building. Dirty carpet, gaps in door frame. Needs a complete renovation.

Business Family

10/10

Exceptional

15 Jul 2025

Jamesetta

Excellent

From the moment I entered the hotel, my welcome was with a smile and I received great customer service. My room was very clean. Thank you for this hotel that met all of my needs, especially as my visit was for a Memorial service.

All staff were courteous.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Reginald V

Quiet neighborhood. Security.

10/10

Exceptional

24 Jun 2025

jan

I call it a boutique hotel because it has independent shops and restaurants around a courtyard. Our room was spacious, clean and the hotel offered a complimentary cooked breakfast in the morning. The desk attendants were professional and very helpful. Cylburn Arboretum is close by and wonderful place to walk around if you have some time to stroll. Highly recommend this hotel if staying in north Baltimore.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Miles

Everything was smooth start to finish. Lots of restaurants within walking distance, clean, affordable, and easy parking. Very pleasant experience all the way around.

Friends_and_family Friends

4/10

Poor

22 Jun 2025

Nicholas

I got bed bug bites from my recent stay at the hotel. The bed was not comfortable. The shower was not great either; water pressure was non-existent; towels were rough. Not many other hotels in this area which I need to stay, so this was the default place for me to stay. Cross Keys is wonderful, but the hotel needs to step up its game to match the level and quality of the rest of this village area.

Business

8/10

Excellent

20 Jun 2025

Nancy

Nice hotel and good location just north of the city. Good free breakfast. Room clean and modern. Shower did not drain water. Room next to washing machines and ice machine so very loud overnight. Easy parking and check in/out.

Self

8/10

Excellent

17 Jun 2025

Cheryl

Good stay overall! The reception desk staff were kind and helpful. The elevators definitely need updating, but they still work. Our room was clean and the bed was comfortable. The bathroom was small and the shower/tub definitely needs updating. There were a few stains on the shower curtain, but the tub was clean otherwise. Air conditioning worked well, so no issues there. Cool little shopping center with some nice restaurants right there so that was convenient. We especially liked the ice cream shop for a yummy treat before ending the night.

Friends_and_family Family

8/10

Excellent

16 Jun 2025

Amy

The hotel and rooms are very large and everything was clean if not a little older. There was a strong smell of pot in the hallway to our room but the room was clear from odor. I wish there was a double lock on the door between the rooms for more security.

8/10

Excellent

12 Jun 2025

Tonya

This hotel was very nice. I'd definitely stay again. The only reason I didn't give 5 stars is because the water didn't drain well in the tub during my shower, and none of the mirrors had adequate lighting.

Partner

8/10

Excellent

06 Jun 2025

Jesus

Good location

10/10

Exceptional

02 Jun 2025

Sixto

Great cheap and still slightly luxurious lol slightly

Leisure Partner

10/10

Exceptional

29 May 2025

Joseph

Stayed here multiple times and it’s been consistently good.

Business_and_leisure Family

10/10

Exceptional

14 May 2025

lori

As good as trackside

It is a lovely hotel. My partner works at Pimlico and the proximity to the track cannot be beat. Lots of dining options just outside the hotel doors. The beautiful room was wonderful break from sleeping in the jockeys room!

Partner

10/10

Exceptional

10 May 2025

Linda

Keith at the front desk was awesome and helpful.
Spacious layout in the lobby. Spacious and comfortable rooms.

Leisure Self

8/10

Excellent

08 May 2025

Verified traveler

The mattress and the pillows were just awful. We couldn’t get a good nights sleep because of them - too soft for comfort. I have stayed in much cheaper hotels and had better sleep.
The breakfast was free and was okay.
I am not sure if I will be back for this price

Partner

6/10

Pleasant

03 May 2025

Ofrat

Hotel needs update and room was not clean

Hotel needs update. Room could be cleaner- bathroom floor was not clean and had hair on the floor. Refrigerator had food from previous guest and not clean. Carpet was not clean and seems that was not vacuumed .

Business

8/10

Excellent

24 Apr 2025

Kirsten

Give it a shot.

This is an interesting place to stay. The rooms are comfortable and clean. The lobby is bright and cheerful. The breakfasts are definitely better than most other hotel breakfasts. The elevators are older and show some wear, but arrive quickly enough. The free parking is plentiful and feels safe. The location is pretty neat- tucked away in an older shopping mall, surrounded by green. I brought my dog and it made for some lovely walks.

Partner

8/10

Excellent

17 Apr 2025

CHRISTY

Staff was welcoming and attentive. Breakfast was included and had many choices beyond pastries and cereal. I was pleasantly surprised that the property was attached to a small shopping village. The hotel lobby was clean, open, and large. It lead out into the shopping village.

Our room was generally clean, but there was some dust on the furniture behind lamps that was clearly not dusted along with everything else. The furniture could use updating. There was a dresser and desk that did not match. The dresser was worn and the finish was bubbling. The bathroom could use some updating as the caulking is dirty and the faucets looks old.

Our room had what looked like a terrace. There were sliding glass doors that opened to the terrace. There were similar accesses to the terrace in the hallways. However, the terrace was not a welcoming place. It had piles of dirt and rubbish. We visited in April, so it's possible it was still not prepared for spring.

Leisure Family

10/10

Exceptional

08 Apr 2025

Verified traveler

A good night’s sleep!

Hotel was quiet for sleeping, clean big room, great bar, nice free breakfast. Would definitely stay again.

Self

8/10

Excellent

22 Mar 2025

Carol

Easy access and in a good location close to Loyola.

8/10

Excellent

08 Mar 2025

Beverly Ann

Very nice staff. Ended up in nice room but first two abandoned due to broken toilet and then horrible smell. They let us check out at 2pm because daughter was having surgery at hospital. This was most appreciated. The property needs a spruce up but we had a good stay. The staff kindness made up for property’s aging and need for Reno.

Business Family

10/10

Exceptional

25 Feb 2025

Wendy

Convenient!!

Business Self

6/10

Pleasant

23 Feb 2025

Peter

Friendly and helpful staff. Nice location, but honestly the hotel is a bit tired. Stained carpets, lights in bath didn't work well, peeling wall coverings, dirty elevators.

Leisure Self

8/10

Excellent

14 Feb 2025

Michael

Decent enough

10/10

Exceptional

13 Feb 2025

William

Nice

Leisure Partner

6/10

Pleasant

01 Feb 2025

Jill

Just okay

The hotel is fine. My room was comfortable and pretty clean. The bathroom could use some work. The breakfast was not very good but kudos to the woman managing it. She was very good. The day I was leaving, I called the front desk and requested a late checkout for noon, rather than 11:00am which the front desk granted. At 11:00, housekeeping knocked on my door asking me when I was leaving. I said I had a noon checkout. About 15 minutes later, I got a call from the front desk asking me when I was leaving. I reiterated my noon checkout. Fifteen minutes after that, someone knocked very loudly on my door. I opened it and two hotel staff members were outside asking me when I was leaving. I repeated that I had a late check out, that I had already spoken to three different hotel staff members, and that I would be leaving at NOON. They agreed to it again and told me they were not asking me to leave (but clearly they were.) Not the best farewell experience.

Self

6/10

Pleasant

29 Dec 2024

Caretha

Convenient, but property needs updating

Leisure Partner

6/10

Pleasant

27 Dec 2024

Joseph

Property is in a safe location, convenient in North Central Baltimore. It has very easy access from I 83. We picked it for its reasonable cost, and free parking. Some shopping nearby, but we did not visit any of those as it was not on our agenda.
However, it needs updating. It’s pet friendly, but we didn’t bring any pets, andwe did hear a lot of dogs barking in the hotel across the hall from us.

Business Partner

10/10

Exceptional

17 Dec 2024

Shelby

Had a quite noisy crowd next to me and at 1am I called the desk and asked to be changed to another rm. The staff member was more than obliging and as they only had a 2 bed rm left, she put me in that. I was not charged extra!! The staff were extremely polite and giving...I really appreciated that...

Leisure Self

8/10

Excellent

17 Nov 2024

Mary

Clean, safe, great sining within a short drive!

Leisure Friends

6/10

Pleasant

16 Nov 2024

Steven

For a reasonably high end hotel, the hallways were shabby, doors being held open by old towels, old washrooms that could use disenfecting, rickety elevators, noisy ice vending rooms reverberating into hotel rooms, garden garbage cans in the hallway.

Business_and_leisure Family

2/10

Poor

12 Nov 2024

Denise

The water from the bathroom sink was brown for the first 10 minutes after you turned it on. Killed 3 bugs in the room. Even though I stressed housekeeping services, we did not receive them. Had to go to front desk to get towels, toilet paper and tissues!

Leisure Family

8/10

Excellent

11 Nov 2024

kimberly

The staff were lovely. The room was big and comfotable but could use a little sprucing up. Room was serviced daily which was a plus. Had Lavazza coffee on Sunday for breakfast. Lots of shos attached to the hotel but room was quiet. Very convenient to Loyola University! Parking was terrific and no extra charge. Will return when we go back to visit our grandaughter.

Leisure Family

10/10

Exceptional

31 Oct 2024

HYUN

very clean very quiet stay and comfortable

Business Self

10/10

Exceptional

31 Oct 2024

Ronald

My overall experience was very positive, especially factoring in the great daily rate.

Leisure Self

8/10

Excellent

29 Oct 2024

Neil

I’ve stayed here three times now over the course of three years. The rooms are large and the gym equipment is good. Now there are restaurants in the same complex so this is an improvement as well.

10/10

Exceptional

22 Oct 2024

Francoise

It's a complete pleasure to stay here now - in the days since the pandemic. I love Cross Keys Village and I plan to be back, as I've already booked my stay for December!

Leisure Self

10/10

Exceptional

20 Oct 2024

DUSTON

This is a great place to stay if needing to be close to Loyola University of Maryland or Notre Dame of Maryland University.

Business Self

10/10

Exceptional

20 Oct 2024

Richard

Breakfast not served at 6:30am as we were told in writing that it would be.

Business Self

10/10

Exceptional

12 Oct 2024

Patrick

Loyola Home away from Home

Our go to hotel when when visiting Loyola ...so convenient and close. The New shops and Restaurants are Amazing.

Friends_and_family Family

10/10

Exceptional

11 Oct 2024

James

This place is very underrated.

Business Partner

8/10

Excellent

06 Oct 2024

Antoine

The staff was very friendly but the building was dark and didn't smell fresh. Tge bathrooms could use some updating but everything was clean.

10/10

Exceptional

29 Sep 2024

Gail

The front desk person was especially helpful and nice.

Leisure Family

10/10

Exceptional

23 Sep 2024

Kimberly

Leisure Friends

10/10

Exceptional

23 Sep 2024

Richard

The location was perfect for the business that I needed to do in the Cross Keys area. The staff was very friendly, the room large, well appointed, and comfortable, and the complimentary breakfast was more than I expected. The location in the Cross Keys boutique shopping village meant that I had a choice of good food and some unique and rather upscale shops for me to choose to spend money. A very nice stay and will use this Delta Hotel when I am back in Baltimore again in the spring.

Business Self

10/10

Exceptional

22 Sep 2024

katiria

Lovely establishment. Excellent customer service.

Well the staff at the front desk including the manager and the hostess were fantastic. They provided assist with accomodations and the parking situation. Everyone including housekeeping were so friendly... but I will say, by far, the most impressive part of the staff was the attendant manning the breakfast bar. She had the whole spread laid before 700am. She tidied the whole time. She had every condiment and anything you could need or want available and still made her presence known. I was down by 700am because I had to check in for a flight and extend a car rental. I was downstairs for close to 1 hr. And watched her float around the whole dining area greeting guests, replenishing everything, and just making sure everyone felt warm and welcomed. She is excellent 👏. I could not believe her level of care and concern. Any establishment would be lucky to have her. I travel a lot and stay at tons of hotels. Fruits are done, not my problem. No more yogurt. Oh well. You need milk for your cereal, give me a few minutes while I finish this phone call. I have been to higher rated establishments with poor hiring capacity and even worse employees. She is the example, the real deal model, for how the breakfast bar should look and feel. Congratulations on securing such a lovely employee Delta.

Friends_and_family Family

6/10

Pleasant

16 Sep 2024

Mark

Hotel is in a nice location and everything was clean, but there are major issues with room noise as it seems like the walls a paper thin. Was kept up by shouting in the next room and woken up by alarms in another...

Leisure Self

6/10

Pleasant

14 Sep 2024

Jason

Didn't like that the toilet wasn't cleaned and urine was on the seat. Not sure how you miss that for $187 a night

4/10

Poor

14 Sep 2024

Linda

Needs to be updated

My daughter and I stayed here for a Springsteen concert in Baltimore. All of the hotels around Inner Harbor were booked, and I found this on Hotels.com. It really needs to be updated and the cleanliness was mediocre at best. It is near some cute shops and restaurants. The staff were friendly.

Friends_and_family Family

2/10

Poor

11 Sep 2024

Laethy

Dirty. Hair everywhere, pillow & sheets even in the bathroom.. the toilet wasn’t flushing so I had to call front desk to move me to another room which was cleaner than the other one but not as clean as other Marriott hotels. All in all very disappointing experience don’t be deceived by the pictures lol that bathtub was crazy

Business_and_leisure Family

10/10

Exceptional

07 Sep 2024

Yuraima

Excellent customer service and easy parking, why this Hotel doesn’t have pool?

Business_and_leisure Family

8/10

Excellent

02 Sep 2024

Walter

Perfect middle spot to drive anywherr