Lord Baltimore Hotel

United States , Baltimore - MD
Baltimore, MD 21201, 20 W Baltimore St
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100 reviews shown

10/10

Exceptional

18 Mar 2026

Christina

Clean room staff very friendly!

10/10

Exceptional

17 Mar 2026

Cynthia Benin

Stayed three nights (March) for a conference. Fantastic location, amazing staff and terrific food and drink. The room itself could use an upgrade (shower tile and faucets were dated) but I wasn't in my room enough to be bothered by it.

Self

8/10

Excellent

17 Mar 2026

Lori

Staff was very nice. Hotel was clean.

Partner

10/10

Exceptional

17 Mar 2026

Lauricia

Always a pleasure to stay here

Self

2/10

Poor

17 Mar 2026

William

There was no property. I arrived at the address listed and it was a row of boarded up row houses. I paid for a room i never checked in to and have no idea how to get a refund.

Self

4/10

Poor

16 Mar 2026

caryn

An odd old hotel with outdated rooms, dirty and cracked room window, dim lighting throughout the building, and the need to use room card key to use the elevator (mine stopped working) made for an experience I would not repeat. We were happy to get out of there despite the friendly and mostly knowledgeable staff, a tasty crab cake and a pretty lobby ceiling.

10/10

Exceptional

15 Mar 2026

Sara

This hotel is really beautiful and I love that historic figures have stayed here! Also love that it is within walking distance to CFG arena.

Partner

4/10

Poor

15 Mar 2026

Marsha

My room was very cold. The heat did not work. I reported this to the front desk and. They said maintenance will take a look and no one came. Also a breakfast buffet was advertised but all that was offered is a pastry cafe. Room was neat but there was a big hole in the carpet and in the shower wall. Wonderful front desk staff.

Self

10/10

Exceptional

15 Mar 2026

Jami

Spent one night with my 3 grown kids, who were attending a concert at CFG bank arena, which is about a block away and a very short walk from the hotel, and I could see the venue from my room window which was a huge plus for Me. Upon arrival we were greeted with a very friendly staff, and a beautiful hotel lobby, our room was on the 10th floor, and it was clean and comfortable with a view of the city, there were a lot of things within walking distance but we chose to have dinner in the LB tavern, a busy hotel restaurant with a decent selection of food, great service, and was reasonably priced and rather tasty. Even though me and the kids got stuck in elevator 3 for a little over an hour, with 3 other guests, who were great through the whole ordeal, we had a quick rescue from the local fire dept, and the staff quickly made a room change to a room that was understandably accessible by stairs now lol, I still rate them high for service, and chalked it up to a quirk of an almost 100 year old hotel. We loved our stay and have an awesome memory and story to tell.

Family

10/10

Exceptional

15 Mar 2026

Beth

Clean room. Nice beds. Spacious Great amenities

Friends_and_family Friends

2/10

Poor

15 Mar 2026

Pierce

The one tip I’d give to the hotel is shut down or actually put effort into the places people sleep and not just the lobby. I’ve stayed a motels that were better than this. They actually had working plugs and a hair dryer. A lot of motels have nicer bathrooms as well. The drain took so long to drain. The worst part is when checking in we heard the workers say to each other “I don’t think anyone can clean the rooms tonight”. There was one ceiling light in the corner of our room and a bulb was missing from a lamp.

Partner

10/10

Exceptional

15 Mar 2026

pamela

The front desk staff were very professional, friendly and helpful. Hotel lobby is beautiful and they bar had yummy cocktails. Would definitely book again.

Family

10/10

Exceptional

15 Mar 2026

Irene

It's one of those grand hotels, built at the height of the roaring 20s in 1928: airy and wonderful. I thought it was great!

Self

10/10

Exceptional

13 Mar 2026

Léonie

Great

Partner

8/10

Excellent

11 Mar 2026

Jasmin

My stay was good. The room was fine, clean and comfortable, though a bit old, worn, and dingy. It was convenient to have a cafe and restaurant/bar on site that served satisfactory food. The treadmills were out of order, which put a damper on my routine, but luckily the weather was nice enough to run along the waterfront. The staff were friendly and helpful, though harried by the number of guests staying that weekend. I would stay here again.

Self

10/10

Exceptional

08 Mar 2026

Tiria

It was a great stay and I will be back there in the future!

Friends

8/10

Excellent

08 Mar 2026

Kim

Proximity to CFG Bank Arena was perfect

Partner

10/10

Exceptional

08 Mar 2026

Kim

Older hotel but nicely renovated. Nice size room, beautiful lobby and close to the Harbor.

Self

8/10

Excellent

07 Mar 2026

Tami

A charming little boutique hotel. Great character, clean and well maintained. I wish the menu in the bar was a bit more extensive, both in food and spirits. I wish there was more consistent hot water when I took a shower. But there were a lot of people at the property for a conference and old pipes.
Some of the staff was very friendly and helpful. Some seemed inconvenienced by their job. That was a bummer.

Self

8/10

Excellent

04 Mar 2026

casandra

Did not use the laundry service.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

katrina

Great Food and drinks at the bar!

Leisure Partner

8/10

Excellent

02 Mar 2026

George

The room was fairly clean for an older hotel. You can tell the furniture hasn't been moved around and cleaned under. The areas out in the open are clean. The bedding, sheets and towels are crisp and feel well washed. The front desk staff is very helpful. However, we asked for a 2nd room on the 14th floor and this wasn't able to be accommodated. Additionally, the staffing for the bar service at night given the capacity of the hotel was woefully understaffed. Overall, this hotel is ideal for attending the CIAA. It is one (1) block from the arena, has convenient parking and great staff.

Friends

10/10

Exceptional

02 Mar 2026

barry

Nice restoration of faded dame. Wonderful building. Ashley at the desk is terrific.

Partner

10/10

Exceptional

02 Mar 2026

Travon

My third year in a row staying here for the CIAA 🏀 tournament and no complaint at all.

Self

4/10

Poor

01 Mar 2026

Michael

Just not a good stay! Everything was terrible even down to not having hot water to shower! I will never stay there again!

Friends

2/10

Poor

01 Mar 2026

Ryan

Due to unforeseen circumstances beyond our control, we could not arrive at the hotel to begin with and had to cancel. We weren’t issued a refund and we were still charged.

8/10

Excellent

01 Mar 2026

neville

Bathroom needs to be upgrade, need more shower supplies

6/10

Pleasant

01 Mar 2026

Elizabeth

Front desk folks were pleasant. Room was spacious and clean. Bed was comfortable. The hotel needs a facelift. Very dated!

Self

10/10

Exceptional

01 Mar 2026

Monique

Clean room, friendly staff, bartenders amazing! Wish we could steam on the TV Food is amazing

Self

10/10

Exceptional

25 Feb 2026

Meghan

Great

2/10

Poor

24 Feb 2026

michelle l

staff would not accept a cash deposit and kicked me out in the cold now i am stranded in baltamore without the funds i was charged259.00

2/10

Poor

24 Feb 2026

Shawn

Room was so dirty and don’t look anything like it do in the pictures.

Friends

10/10

Exceptional

23 Feb 2026

ANNETTE

This is my second visit and it was wonderful

10/10

Exceptional

23 Feb 2026

Julinda

Accommodating and great price

4/10

Poor

21 Feb 2026

Jeff

We are baffled by the good reviews of this place. The condition of the entire hotel was just in poor shape: the elevators, hallways, bedroom and bath. All were just ‘tired’. Worn out carpets, chipped paint, serious scuff marks, cheap furniture and lighting. The bathtub and tile had to be from the 1970’s or maybe the ‘80’s. The tub did not drain well and a 10 minute showers had you standing up to your ankles in dirty water. The hot water was never actually hot and 7 minutes into a shower the water got cold. Staff were indifferent; valet took 10 minutes just to take our key. Choose a different hotel!

10/10

Exceptional

21 Feb 2026

Calvin

Great experience!

Self

8/10

Excellent

21 Feb 2026

Odessa

Rooms were spacious and clean! Privacy was great

10/10

Exceptional

15 Feb 2026

Shantaya

Good

10/10

Exceptional

15 Feb 2026

Marsha

Beautiful hotel, comfortable beds

Leisure Partner

6/10

Pleasant

14 Feb 2026

Rachael

Great proximity to venue and valet parking was a nice option. Bees and pillows were terrible and tg

6/10

Pleasant

13 Feb 2026

Sandi

Leave an extra blanket. Offer soft and firm pillows.

Leisure

10/10

Exceptional

13 Feb 2026

Jessica

Clean room and friendly staff. Close to parking garages and within walking distance to CFG Arena

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Rosa

Everything was very smooth and

10/10

Exceptional

10 Feb 2026

Maurice

The staff were very professional very considerate. The room was excellent very clean as well as the area. Lotta places to eat truly enjoy my stay in the price was reasonable.

8/10

Excellent

10 Feb 2026

Mike

Staff

6/10

Pleasant

09 Feb 2026

Gordon

Classy, but old and faded in the room and common areas. Prepare to smell marijuana in the halls. Self parking was very expensive. Staff members were very nice, and the attached bakery made a great breakfast.

Business_and_leisure Partner

6/10

Pleasant

04 Feb 2026

Valerie

The entire floor smelled like weed. From what others told me their floors smelled like weed too. Also is a haunted hotel. So if you’re cool with ghosts and the smell of weed, it’s otherwise clean and the staff were very nice.

Family

10/10

Exceptional

04 Feb 2026

Colleen

Staff was super accommodating and friendly. Nice lobby and convenient on-site bistro/tavern. Building historical, and room was clean.

Leisure Family

10/10

Exceptional

04 Feb 2026

Jennifer M

Loved this beautiful hotel and the people who work there!

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Javaughn

The hotel was amazing, clean and friendly staff!

Leisure Self

10/10

Exceptional

01 Feb 2026

Michelle

Great staff

4/10

Poor

01 Feb 2026

Susannah

The shower was awful- dingy, old and the water leaked onto the floor. When you got out of the shower you stepped into a puddle of water.

Family

4/10

Poor

01 Feb 2026

Jackie

The hotel is non smoking but a smoke/ Marijuana smell was present in the the intire time we were there. We reported to the front dest during tje stay. And at the end of the stay and were told that because we bokked through Hotels.com there was noting they could do. We will not be staying here agin.

Partner

10/10

Exceptional

31 Jan 2026

Keith

Met my needs in every way. I would recommend to others.

8/10

Excellent

30 Jan 2026

Tanadra

Yes and excellent staff

8/10

Excellent

29 Jan 2026

Sacra Magdalia

Nice place, clean and friendly staff.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Mirella

Amazing service! Great hospitality & kind through & through. :)

Self

10/10

Exceptional

29 Jan 2026

Shanice

Coming into the lobby it’s nothing but luxury it’s so beautiful

Partner

8/10

Excellent

27 Jan 2026

Julie

The \"accessible room\" had a TUB for the shower.

Business Self

8/10

Excellent

27 Jan 2026

Julie

\"Accessible room\" had a TUB for shower. Water pressure and temperature - lacked.

Business Self

2/10

Poor

26 Jan 2026

Kevin

WE did not stay at this hotel. Checked out as soon as we saw the room. Hotel was old and smelled like Roach spray.

Partner

8/10

Excellent

24 Jan 2026

Kimberly

We didn't eat breakfast there. The website stated a buffet breakfast, we would have probably eaten there.
Otherwise it was a nice stay, and close to other restaurants.

Leisure

10/10

Exceptional

22 Jan 2026

Glenda

Nice, clean room

Leisure Friends

2/10

Poor

22 Jan 2026

christopher

The water heater was broken and themn later the hot water came on...
The lobby had not one but two rats running around the lobby while i was at the bar watching the game on tv...
The room was neat but filthy. The shower dirty.. I ask you to have the hotel reimburse me for my stay.. It was disgusting and i as you Expedia to accept sending me my money back and taking them off your list of hotels .. This is terrible. i been a customer of u for a long time.. This is not nice or acceptable and you should. reimburse me for my stay.

Business_and_leisure Partner

4/10

Poor

20 Jan 2026

Janet

Hidden fees totalled more than one nights stay. Was shocked. $100 for pet, $50 parking, $75 deposit.

10/10

Exceptional

20 Jan 2026

Chris

We had a great experience at the hotel!

Business_and_leisure Family

4/10

Poor

19 Jan 2026

Ahmad

Dark room, cold, no chair. Over all a bad experience. Not recommended!

Partner

10/10

Exceptional

18 Jan 2026

Colin

It was all great. Polite and efficient reception, very clean (but cold!) room, great value for money, elegant lobby.

10/10

Exceptional

18 Jan 2026

Wally

Staff was amazing! Nelson in the Valet area, Monet at the front desk, Bassel the porter and Mark in the restaurant were all amazing.

Self

10/10

Exceptional

18 Jan 2026

Tanya

Everything was amazing. The check in was easy, love the pre check in. I was able to do valet before I arrived, which was a plus. And, the room loved it. Neat, clean and bed very comfortable.

LB Tavern love that is in hotel so I didn’t have to go out to eat. And, the food was delicious and my drink was good too.

I will be booking again.

Leisure Self

8/10

Excellent

18 Jan 2026

Valeriano

Heating fan/unit too noisy and the staff could have been s bit friendlier.

Business Self

2/10

Poor

17 Jan 2026

Keyana

Unfortunately my room was changed about 3 times within two nights
1st room was Very small and dark , room was switched room was very ok hallway to the room smelled really bad , 1st night after moving into the 2nd room the heater went up it was very cold , the 3rd room was ok last stay

Self

8/10

Excellent

14 Jan 2026

Lauri

Breakfast menu was very good

Leisure Friends

10/10

Exceptional

13 Jan 2026

Shadi

Yes

10/10

Exceptional

10 Jan 2026

Daniel

4 night stay and everything was great. Contactless check in and check out. Had a nice meal at the Tavern. Had coffee and breakfast daily at the bistro. Room was clean and quiet.

Business

8/10

Excellent

09 Jan 2026

Quenn

Great location, great decor , knowledgeable staff. Rooms were clean but needs to be updated.

Partner

2/10

Poor

09 Jan 2026

Selwyn

Room looks nothing like the photos on Expedia. It’s an old hotel that hasn’t been renovated recently. Cloudy windows. Paint peeling off the tub. Hair in the tub. Black carpet was caked with dust in the corners of the room. Hallways smell like moth balls. I blindly booked this for a quick night away from home. Literally walked into the room then got back in the car and went home. Would not recommend.

Leisure Partner

10/10

Exceptional

06 Jan 2026

LaTanya

The room was we’ll keep.

Partner

6/10

Pleasant

05 Jan 2026

Sherwin

The staff was friendly, new year day I saw a nice in the room , the next day in the evening someone one was there to put some traps down

Leisure Family_with_children

4/10

Poor

05 Jan 2026

Harry

I booked this room for one of my designers on the national tour of Wicked. The room was fine, but when he left the hotel on the morning of Sunday, January 4th, he asked housekeeping to clean his room. When he returned at 4:30pm, the room was untouched, but someone had come in and taken the tip that he left for the housekeeper. The front desk did little to alleviate his issue, so he left and moved to checked into the Hotel Kimpton next door. Overall, a very unpleasant experience.

8/10

Excellent

04 Jan 2026

Charles

Clean room

10/10

Exceptional

03 Jan 2026

Marcella

The staff, very friendly and helpful on the call before I arrived and once we arrived. Very Clean throughout.very nice room.

Leisure Friends

10/10

Exceptional

01 Jan 2026

Fraz

Yes

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Tamara

The pictures online leas you to believe this is a somewhat updated hotel. It isn’t. The room in my option, was not worth the rate. The best thing about the room was the comfort of the bed. There was a tiny white microwave sitting on the desk. The bathroom couldn’t be more dated. That explains why you can’t find pictures of it. I only needed it for one night thankfully. The cafe in the lobby was probably the worse of the trip. Purchased a cup of fruit after check out while waiting on valet. It had all sorts of things floating around. Take it back to exchange and opened it to find the grapes had mold on it. At that point I was already in the car. That place clearly isn’t doing any quality control.

Leisure Partner

4/10

Poor

01 Jan 2026

Ariana

Well firstly it took forever just for us to be able to get on an elevator , the room was tiny although they give the dimensions in the description it was extremely small the lighting was so dim we literally had to have all the lights on in the room including the bathroom lights and closet lights.
The bolt lock was not working , ( I have a video of that). I went to the front desk and asked the male working at the time to have someone look at it while we went shopping. We came back 4 hours later it still wasn’t looked at or fixed, I called down to the front desk twice where a women put me on hold and hung up on me both times. If was freezing in our room also, it is an old hotel but that had nothing to do with the cold air coming underneath of the door from the huge gaps from the door to the floor( which o have pictures of also).
We decided to go down stairs and eat at the restaurant/ slash bar on the first floor, it was crowded and I asked a waitress could we seat ourselves or do we wait for a table , I wasn’t exactly sure how they did things there . When I tell you she had a little nasty attitude during her waiting our table .. the food was good, I can at least say that but I would never stay at this hotel again… and this is about my fourth hotel I have have stayed downtown when I come to visit. And I’ve never had any issues like I did at this location.

6/10

Pleasant

01 Jan 2026

Malik

Great Service Customer Service But Underwhelming Experience In Overall Stay

Partner

10/10

Exceptional

01 Jan 2026

Terrance

Room was very clean

Self

8/10

Excellent

01 Jan 2026

Corinne

Staff was courteous, room was clean...my only complaint was that my shower wouldn't get hot. Very lukewarm shower. But the atmosphere of the hotel was great.

Partner

4/10

Poor

28 Dec 2025

Lance

The bathroom sink was clogged. The shower water didn’t get hot. Hair was on the bed. The chair was worn and torn.

Partner

8/10

Excellent

28 Dec 2025

Brian

Bathroom was dated. Loved everything else about the venue

Leisure Partner

10/10

Exceptional

27 Dec 2025

John

Everything was very clean and front desk was amazing . Thank you Ashley! Beautiful hotel

Friends_and_family Friends

10/10

Exceptional

27 Dec 2025

Alex

Dinner was great. Hotel staff was friendly. Valet was also fast. Hotel itself and the room were both very clean and comfortable.

Friends_and_family Family

8/10

Excellent

27 Dec 2025

SHAWN

Elevator situation was frustrating.

8/10

Excellent

27 Dec 2025

Kristina

Staff was very friendly and helpful! Great location. Will be staying there again

Leisure Partner

10/10

Exceptional

26 Dec 2025

Amie

The staff was very friendly and amazing.

Leisure Family

8/10

Excellent

25 Dec 2025

Nicolas

La chambre était parfait seul bémol pas été rembourser jusqu’à présent pour pour le dépôt

10/10

Exceptional

24 Dec 2025

keith

Partner

10/10

Exceptional

24 Dec 2025

Meghan

You get what you pay for. The hotel lobby is beautiful and probably the best part about this hotel. When we went up to our room all we could smell was cigarette smoke and the smell didn’t go away for our entire 2 night stay. The hallways smelled like paint thinner. The bathroom was quite dirty looking and the towels felt like they were covered in some kind of soap or something? When I used one after I showered, it covered my body in this nasty film and turned me off from using any of the other towels. The bed was comfortable but the sheets had the same feeling as the towels. We also had to pay $30 a day for parking, or we could have used the valet service for $50 a night. So keep this in mind when booking and add an extra $30-$50 to the total price of the hotel. The location is one of the only good things we found about the property, we were able to walk to the football game and back. Like I said, you get what you pay for. I would recommend spending a little more and staying somewhere more comfortable and updated.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Jonathan

The 100 year old charm really shines in the property and I feel it is very well maintained. The lobby is beautiful and the staff were all friendly. Valet parking was a breeze, but we did show up in the morning and it was much more hectic around normal check in time before a concert at CFG. It couldn't be easier to walk across the street to the CFG arena and I thought they did a good job opening the service elevator to help with the lines after the show let out. While the shower lighting was a little dim and dated based on the era, they were functional and prettg clean. The food in the cafe was excellent, though expensive in my opinion. I would definitely stay again and we did not experience anything spooky or haunted.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Michelle

Great stay!