Name: Courtyard by Marriott Baltimore Downtown/McHenry R
Address: 1803 Porter Street, Baltimore, 21230, US

10/10

Exceptional

27 Jul 2026

Jennifer Schwanke

Room was great and seemed clean. In a good location for us as well.

10/10

Exceptional

19 Jul 2026

Iesha

Check in took a little longer than expected but the front desk staff was more than helpful and welcoming! Great place and is in a great location. The patio area is perfect to sit and hang out if you are traveling with a group. Rooms were spacious and clean. Definitely would book again.

Friends_and_family Family

4/10

Poor

18 Jul 2026

Sarah

Tub had no drain stopper so we had to shove a washcloth in drain to try and take a bath. Shower curtain liner had something (maybe throw up) on it.

Friends

8/10

Excellent

11 Jul 2026

Deg

Everything was good. TV was not working and they were not able to fix.

Family_with_children

4/10

Poor

10 Jul 2026

Robby

Our air barely worked and we did ask for help. They had us change it from cool to auto and it didn’t help. Our furniture that held the fridge had warped and molded from the moisture and it made the room smell.

Family_with_children

8/10

Excellent

05 Jul 2026

Marquita

Zach at the front desk was very helpful, professional, and kind. He helped make our stay a good one. Thank you

4/10

Poor

04 Jul 2026

Jacqueline

A few inconveniences remote not working, bathroom sink clogged.

Family_with_children

6/10

Pleasant

29 Jun 2026

Lawrence

room was not made up

Self

6/10

Pleasant

28 Jun 2026

Stephen

It would have been nice if the bathtub had drained adequately. We didn't like taking our showers in 2+ inches of standing water. Bad in any hotel, but inexcusable for the $ we paid.

Partner

10/10

Exceptional

15 Jun 2026

James

It was great experience for me and my family

Family_with_children

10/10

Exceptional

12 Jun 2026

Fu Ming

Parking is too full and no more space

Family

10/10

Exceptional

12 Jun 2026

Linda S

Restaurant was out of half of the items on their already limited menu. We walked about a half mile to find something to eat. Convenient area for boarding our Royal Caribbean cruise the next day

Partner

10/10

Exceptional

23 May 2026

Lee

This property is PERFECT for people going on a cruise. You can see the ship from the hotel. If needed, it’s a 5 minute walk to the port.

The hotel is like new and has a very friendly and helpful staff. We’ve stayed here a few times and will use it in the future.

It’s also a convenient walk to restaurants and a grocery store.

Family

10/10

Exceptional

10 May 2026

April

Checked in after midnight. Our flight was late. The staff was very pleasant at check in. The room was wonderful. Loved the bed. The shower was nice as well. Overall, for the one night we stayed, I'd stay again. Very close to the Maryland port. Which was why we chose to stay there. We were cruising the next morning. Next tine i cruise from Maryland, I'll stay there again.

Partner

10/10

Exceptional

03 May 2026

Shelly Delores

This was a great, relaxing stay

Family_with_children

10/10

Exceptional

21 Apr 2026

Shernay

Great experience. No complaints.

Self

10/10

Exceptional

17 Apr 2026

paul

Amazing

8/10

Excellent

15 Apr 2026

Lisa

There was no coffee in the room or in the lobby. Luckily there is a Starbucks and Dunkin’ close. The coffee they sell in the lobby isn’t open until 7am. Had to walk to get coffee both mornings of my stay. There should be coffee available in the lobby every morning and early. Never came by the room to empty trash or clean had to request fresh towels and trash taken out. The area is beautiful and far enough away from the crowded inner harbor but only 2 miles.

10/10

Exceptional

14 Apr 2026

Donna

Loved our stay here / close to many stores , restaurants & the harbor

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Kelly

All was nice and comfortable

Self

10/10

Exceptional

12 Apr 2026

kelly

The check-in was quick and seamless and the free parking was easy and convenient. The room was big, clean and had a good shower. The temp control was also very good.

Friends

10/10

Exceptional

12 Apr 2026

Diana

The hotel was spotless. Everyone was friendly!

Family_with_children

10/10

Exceptional

12 Apr 2026

Rodolfo

I really appreciate how the staff were so relaxed and happy; it made my stay even more comfortable.

Family_with_children

8/10

Excellent

09 Apr 2026

Freddy

Very nice

Friends

10/10

Exceptional

07 Apr 2026

Keenan

Great stay

Friends

4/10

Poor

06 Apr 2026

Dameon

Room refrigerator half size of typical hotel room and frozen solid on arrival. Shower with no door and shower head full of green scale. Asked housekeeping to return later to service room, never got room cleaned the entire trip. No venting in restroom either. Parking is good. Don't eat breakfast there go to neighboring restaurants instead.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Tynesha

Room was clean ! Staff was amazing

Friends

8/10

Excellent

30 Mar 2026

Keera

The stay was great, staff was super helpful but they did not offer late check out because the room was booked via Hotels.com.

Self

10/10

Exceptional

19 Mar 2026

DAVID

Good place

8/10

Excellent

11 Mar 2026

William

The hotel has almost everything that we needed. No airport transport. There is a service to get to the cruise port, but a high price to go a very short distance.

Partner

4/10

Poor

09 Mar 2026

Jean

When I checked in at 7 pm there was no one at the reception desk and I had to wait 15 for someone to arrive. The parking directions he provided were very complicated.
The coffee shop had an extremely limited menu and hours and the staff was frequently unavailable for about 10 minutes.

Self

8/10

Excellent

07 Mar 2026

Penny

Most area were very good. Staff was friendly & accommodating. Some areas were new/updated (lobby, cafe, gym were great). Rooms were a little small; lamp shades dusty; bed should face the tv; bedroom
furniture a little worn; did not get housekeeping on Friday; HVAC blowing too hard/noisy so room temp not comfortable; parking was a plus/great; location was good… on the whole, a good experience

Partner

10/10

Exceptional

06 Mar 2026

raina

The room was clean spacious and comfortable

10/10

Exceptional

27 Feb 2026

LINDA

Clean, friendly staff, close to cruise port !!!

10/10

Exceptional

24 Feb 2026

Shari

Very nice hotel would return

10/10

Exceptional

16 Feb 2026

Damon

Real was very clean and the staff was very friendly and helpful

Partner

10/10

Exceptional

16 Feb 2026

Bryan

Nice clean room hotel very nice front desk guy very friendly and knowledgeable about the area five stars 🌟

Leisure

10/10

Exceptional

10 Feb 2026

Jose

Excellent service at front desk and spotless room

10/10

Exceptional

09 Feb 2026

Edna

ALL of the above....we could not have asked for more...thank you!

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

John

Staff was great. Convenient location close to grocery and the harbor.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

SOPHIA

The hotel staff are amazing friendly .
During snow storm they were still friendly among all
The chaos.

Recommend

Friends_and_family Family

4/10

Poor

18 Jan 2026

Kalen

Room was decently nice, however there was an issue with the water when we tried to shower. It came out disgustingly brown! We opted not to shower and used water bottles to brush our teeth. Spoke to a front desk attendant who informed us that there was a water main break or such and assured us that our stay would be rebated, he took my card down for a deposit, and over two months later..nada! I even went back to the hotel to speak with a manager who reassured me that she would be looking into the matter and that she'd have a response by the following Monday- it has since been over two weeks with no response. This is extremely disheartening and I am very displeased as a long time Marriott patron, will not be staying here again!

8/10

Excellent

13 Jan 2026

Robert

Great clean hotel

6/10

Pleasant

12 Jan 2026

wilmer

Didn’t have breakfast as showing on booking

Leisure Family

2/10

Poor

06 Jan 2026

Pamela

I was overcharged for my room no one would help said I had to contact Expedia - now there’s no contact number and no one to help me!! I’ll never use Expedia again!!

8/10

Excellent

22 Dec 2025

William

Clean and quiet room. Keurig in room. Safe location and parking. 40 minute walk back from M&T Bank Stadium.

Friends_and_family Family

6/10

Pleasant

22 Dec 2025

Lynn

We were there to catch a cruise ship and the hotel was very near.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Monique

The gentleman who checked us in was wonderful & so helpful. There were so many checking in at one time & he got everyone checked in quickly, calmly & pleasantly. He even took the time to address a request that we had messaged the hotel previously. Awesome job!

Partner

10/10

Exceptional

28 Nov 2025

Pamela

The staff was wonderful.

Leisure Family

10/10

Exceptional

24 Nov 2025

Melissa

Enjoyed our stay even though was just for 1 night. Our room was perfect and inviting and the hotel staff very sweet.

Leisure

10/10

Exceptional

20 Nov 2025

Lee

Very friendly staff and quick check in. The hotel is very nice and clean.

Leisure Family

8/10

Excellent

14 Nov 2025

Sherman

Room was decent especially for the price. 10 minutes or less from the inner harbor. The Shower could’ve been cleaner. It was a lot of mark on shower base and around the wall at the toilet. Would stay here again due to location.

8/10

Excellent

09 Nov 2025

Katia

Parking was easy. The property is very nice and the personel very friendly.

Leisure Family

10/10

Exceptional

01 Nov 2025

Aaron

This was an excellent stay. It was our first time staying in the McHenry Row section of Baltimore. This was an excellent decision. There were several stores and restaurants in walking distance. From the hotel it was a quick 10 minute Uber drive to the Inner Harbor. I would recommend this hotel. The staff was helpful and friendly. We were in town for a Ravens game. The staff provided helpful information to arrive and exit the stadium area.

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Georgia

Was easy and nice

6/10

Pleasant

28 Oct 2025

Alice

The cleaning staff did a subpar job of cleaning and staff failed to mention during checkin that cleaning occurred every other day. The staff didn’t replenish coffee and cups in the room and only provided two cups once the issue was brought to the front desk’s attention.

Leisure Family

10/10

Exceptional

28 Oct 2025

Julie

Great

Leisure Family

6/10

Pleasant

26 Oct 2025

rick

Room was clean. Bed and pillows uncomfortable. Staff all seemed new. Was unsure of how to check us in and when we got food.

Partner

10/10

Exceptional

26 Oct 2025

Lisa

Great location and felt very safe. Very friendly staff and rooms were clean.

Partner

2/10

Poor

24 Oct 2025

Susan

Worst hotel I've ever stayed in.

Room was not cleaned the 3 days we were there. When we asked for cleaning we were lied to! The 1st person said that they only cleaned every other day. So I waited a day. Still no cleaning - after many complaints they came up and did the bathroom and trash cans only No bed made! The head of housekeeping lied saying we told them to come back later which was not true. Tried to get breakfast & waited 45 minutes without anything. Again when we asked we were told it was coming and 15 minutes later still nothing!! had to go out for breakfast.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Roger

This hotel is very close to the Cruise ships,
No Breakfast was offered and housekeeping was not offered.
Clean towels were given when asked for. Laundry room clean but soad dispenser had a sige, 'see front desk' and we had to go next doors to the grocery store to buy quarters to run the washing machine and dryer.
Exercise room was more then ample, will return now knowing its deficiencies and will be better prepared.

10/10

Exceptional

22 Oct 2025

Richard

I didn’t eat breakfast there. I have a rating of 3 for neutral

Leisure Family

10/10

Exceptional

19 Oct 2025

Tanya

Great location. Shops and food nearby. Service was excellent. Damon at the front desk was very friendly and helpful. The young lady at the bar spoke when I entered. Check in and check out was very simple.

2/10

Poor

19 Oct 2025

Andrew

When we got to the property to check in our room was gone… I had called courtyard Marriott the night before to let them know that we were delayed in getting there. They said they would check us in. We got there and there was no room we had to cancel our reservation with Expedia And rebook the property for the two days we ended up staying for three days. Our original reservation was Friday through Monday. We got there Saturday and checked out on Monday so this was a terrible experience. The person we spoke to which was the night shift employee guaranteed that we would be able to get our room when we got there. He said nobody called me yet. He was the only person that worked Night Shift. I know his voice I met the fella and that was him. Also, they did not apply my Marriott awards or rewards to this booking so I lost all of those points overall this was a terrible experience through Expedia and Marriott. It took four phone calls to get through to Expedia and then finally get my money back which I’m waiting for still.

Leisure Family

10/10

Exceptional

10 Oct 2025

Nicholas

Clean room easy access from the interstate after a long day of driving. We were able to walk to fort McHenry, to stretch the legs after a 14 hour drive. Safe parking, quiet room with a comfy bed. No complaints.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Kimberley

Great location

8/10

Excellent

06 Oct 2025

Victor

No restaurant as advertised but only Starbucks type sandwiches for breakfast.

10/10

Exceptional

30 Sep 2025

Renee

Didn’t have made to order breakfast. They’re many shops nearby. Room was clean and fresh.

Partner

6/10

Pleasant

30 Sep 2025

Kyle

Shower had mold on base boards..No coffee in lobby unless you paid for it although front desk guy took care of it which was nice. Cleaning staff didnt clean room on a 2 night stay

Business Partner

2/10

Poor

27 Sep 2025

jaime manuel

We checked in 9/26 at 2:30am and the young lady that was at the front desk was rude unprofessional and spoke so low we can barely hear what she said then walked away so we had no one to ask questions.
Ice maker on 3rd floor not working, room smelled like sweat and sheets smelled like feces
Overall unprofessional staff and smells like crap everywhere you are will never be staying here again.

Leisure Partner

8/10

Excellent

22 Sep 2025

Karen

Maintenance quickly took care of clogged toilet.

Leisure Partner

8/10

Excellent

21 Sep 2025

Autumn

I liked that it was conveniently next to a grocery store. I also liked that the rooms were spacious and appeared to be soundproof.

Leisure Family

10/10

Exceptional

08 Sep 2025

Richard

Absolutely a wonderful convenient location with multiple restaurants within walking distance. Clean and quiet and the perfect hotel to stay if you cruise. Literally across the freeway from the cruise terminal. Depending on which side of the building your room is on you can look out of your window and see the cruise ship. Walking distance. Maybe 4/10ths of a mile straight line distance. This will be my go to hotel whenever I cruise out of Baltimore.

Leisure Family

6/10

Pleasant

07 Sep 2025

Philip

The bar was out of a lot of staple items both drinks and food options.

Leisure Self

10/10

Exceptional

03 Sep 2025

pamela

great

Leisure Family

2/10

Poor

01 Sep 2025

KELLY

This is a very nice, clean and convenient hotel. The staff is usally nice and friendly however upon checking in the receptionist (Rya) was very rude, ignorant and unprofessional.

Business_and_leisure Family

10/10

Exceptional

28 Aug 2025

joanna

Very close to port!

Leisure Family

10/10

Exceptional

22 Aug 2025

Shymeek

Friendly service providers

10/10

Exceptional

13 Aug 2025

Dianna

McHenry Row is amazing. The hotel was within walki g distance to the cruise port which was convenient.

Leisure Family

10/10

Exceptional

10 Aug 2025

SHEILA

Didn’t have coffee available until 10. No drinking water in the room.

Leisure Family

10/10

Exceptional

10 Aug 2025

David

Loved the property and mangement. We had an extra early flight (landed at 730 am)and expected to be able to drop our luggage off. they had a room availabe and let us chexk in. Above and beyond. Made the rest of our stay ejoyable.

10/10

Exceptional

29 Jul 2025

Kimberley

Convenient for cruise port

10/10

Exceptional

21 Jul 2025

Verified traveler

Great

It was great but I left an item

Partner

4/10

Poor

20 Jul 2025

James

The trend is to build showers with half glass and no door. I never want to stay in another hotel that had designed their baths this way. At this hotel not too much water splashed out. The entire bathroom steams up. The shower head was so cheap water spewed everywhere. There is nothing private about this type of shower.

In the room the TV is to the right of the bed. You cannot watch it while laying in the bed.

Whoever designed the room and bath obviously had never used a bath or room designed this way.

6/10

Pleasant

18 Jul 2025

Alishia

The room was beautiful. Had hair in the shower. We had to wait 2 hours to get checked in because the front let every single room check out late. Check in starts at 3 we didn’t get in our room till 5. Front desk manager was rude and not clear to guests on what was going on. Gave us free water.

Leisure Self

10/10

Exceptional

13 Jul 2025

Louis

.

Leisure Family

10/10

Exceptional

13 Jul 2025

Sidney

Comfortable stay next to the cruise port.

Comfortable stay that is close to the cruise port. Glad the one night parking in the garage is free since we are only here for one night.

Partner

2/10

Poor

10 Jul 2025

Belinda

Charged my card on file for incidentals even though I had already paid through Orbitz. Now not returning phone calls to rectify. Terrible customer service.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Terry

Would stay again.

10/10

Exceptional

30 Jun 2025

Jeff

My wife and I had an amazing time at this property. It is a nice place to get away for a weekend!

Leisure Partner

10/10

Exceptional

29 Jun 2025

Michael

Great stay, room wasn’t ready at check in, but they made up for it when it came to parking.

Leisure Family

6/10

Pleasant

29 Jun 2025

man wai

The hotel is quite New and the sound proof is good. Decent size for the room. Two things we experienced during our stay: the bathroom is clean except there was a big area on the wallpaper behind the toilet having mysterious marks. Also, when we arrived at the hotel at 3, the room was not ready and we were told to come back after 30 minutes. But we loved to have a supermarket right next to the hotel.

Leisure Family

8/10

Excellent

26 Jun 2025

Edward

The rooms need to be renovated. They're very dated.

Partner

10/10

Exceptional

15 Jun 2025

Ernest

Outstanding, customer service, great overall hotel experience. Enjoy the stay.

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Shamara

Great staff! Beautiful and clean room! No complaints!

Self

10/10

Exceptional

10 Jun 2025

Murray

The room was clean and comfortable. The breakfast I had was unusually good. I will stay there again.

Self

6/10

Pleasant

09 Jun 2025

janice

The Evening Check in staff: if rudeness was her goal she would be a ten. She never met eye contact, you could see we were disturbing her nothingness. She had better things to do.

evening Bistro staff (only one person handled the crowd
She was efficient, friendly, lovely compared to check-in Lady.

Business_and_leisure Family_with_children

10/10

Exceptional

08 Jun 2025

Tiffani

Very nice, will be staying again.

Leisure Friends

10/10

Exceptional

03 Jun 2025

Calvin

I really enjoyed my stay!

Business

10/10

Exceptional

29 May 2025

Sean

Thought at least coffee was supposed be available in the lobby in the morning, but no one was working there. Asked the guy at the check in desk and he went to make some for my wife. Wasn’t very good and wasn’t his job.

Leisure Family