Name: Homewood Suites by Hilton Baltimore
Address: 625 South President Street, Baltimore, 21202, US

6/10

Pleasant

20 Jul 2026

sean

Stay was fine, staff was mostly fine.,Pablo was excellent. Two tvs, only one remote worked. Brought to desk never got another back to us. Had to keep moving remote to different room. Not deal breaker but annoying. Most problematic was housekeeping cleaning our room on last day. South west facing room, they opened our closed shades and adjusted our air conditioner temp up. So our last night there was stifling. Everyone barely slept it was so hot. Parking was hot mess on first day, but got easier with familiarity. Otherwise pretty good stay.

Friends

8/10

Excellent

20 Jul 2026

Christopher

Place was nice, rooms are super outdated, kitchen floor was peeling up and sticky, We understood it was a older hotel, but they have done no updates. Couch was worn out, sleeper was worn out. Breakfast was good and fresh. Parking was kind of confusing, had to drive around the block to park. They did give you directions on how to get there. Another 29.00 charge on top of your stay. Only one elevator to parking garage, so that was kinda backed up at times, Over all it was far from terrible, 50/50 on whether we would stay there again.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Adrian

Amazing! Great stay for my family’s first visit to Baltimore

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Baljit

Room was spacious but the sofa in the room was old and very very dirty. You wouldn’t want to sit or sleep on it.

6/10

Pleasant

12 Jul 2026

Andrea

I didn’t like the idea that I wanted two in the morning. It was a naked man in the bathroom beating his meat. I had to change rooms because the first one had to smell in the second room. I need a maintenance cause the TVs didn’t work besides that it was nice to be there very helpful especially the bar made Sam a lovely woman.

Family

10/10

Exceptional

11 Jul 2026

Shelique

!

Family_with_children

8/10

Excellent

11 Jul 2026

Shelique

Overall the hotel was good. Staff were very helpful and professional. Breakfast was good and there was a good variety to choose from. Rooms were clean and staff replenished necessities.

Some areas of opportunity include upgrades to the dishwasher and closet doors and my closet door was difficult to open and close and was dated.

There was an experience that customers need to be compensated for and that was an unexpected power outage. Upon check in, I went to my room and immediately the power went out for about 3 hours. I was displaced during this time and spent much of the time in the lobby waiting with other guests or in the parking garage in my car.
Manager on duty, Jalesha, was extremely professional and kept customers informed, including the ones that were not very nice/understanding; she tried to assist customers every way she could.
Eventually the power was restored, keys had to be remade and all was well.
With that being said it is important to compensate people for their time, missed events due to power failure and long waits. I didn’t understand how the adjacent Starbucks had power and kept doing business but the hotel did not. When I called to find out about compensation I was told because it was an act of God and not the hotel I would not be compensated. Hotels have insurance and I’m sure the power company will credit the time there power was out as they do with residents, therefore I as a customer should also have a credit of some sort for the inconvenience.

Family_with_children

6/10

Pleasant

10 Jul 2026

Gretchen

Room was clean, impressed that it had a ceiling fan! Breakfast had a good variety but it was a mess and poorly stocked with no staff attending to it. One guest needed something and basically had to go search through the kitchen area to find a person to help. Tables were sticky and disorderly, waffle station was makeshift setup separate from the rest of the food and had stuff strewn all over. We asked about the pool situation , which is apparently at a different facility that we had access to, but the response was confusing and left us feeling like it was a hassle so we didn't pursue it.

Partner

6/10

Pleasant

10 Jul 2026

Deborah

Check in was a mess , gave our room away after requesting it a month prior, checked in a little early and requested the room that we wanted on reservation and was told it was not cleaned yet, come back in a few hours, did so, and in the meantime gave out room away.

Partner

10/10

Exceptional

05 Jul 2026

Mary

The property is located in a very upscale area within a few steps away from the Inner Harbor East Water Taxi, Four Seasons Hotel, Marriott Hotel, Chanel, J Crew, Hagen Daaz, Anthropology and other high-end Businesses. Right next door you will find Sandbox virtual reality playing, and Starbucks. The free breakfast is very good and the service is exceptional. The one bedroom suite is quite large and homie.

Family

8/10

Excellent

05 Jul 2026

Clarice

Me and my family had three rooms one room had to be change due to the smell and second room toilet stopped up and ac wasn't working but someone came and fixed it the next day not the day I check in. Second problem checked in nobody didn't tell us about parking and got a ticket the night before check out to pay a ticket with extras fees when nobody told us about putting our vehicle in the system. And lastly we was at the bar and one of the employees called out having the young lady Sam by herself and that wasn't right. It rained hard that day and it was super busy. Don't get me wrong she did a phenomenal job they way she did her job no complaints at all but with management somebody should had a back up to help her which she didn't need up but eventually she called for help because of the rain it got super busy. But she shouldn't have to ask for help it should be given already. Gave her a big tip will come back just for her

Family

8/10

Excellent

29 Jun 2026

Joe

Stayed here for the Sail 250 weekend. Central location to all downtown venues, and a 15 min walk from Fells Point. The room was comfortable, and the included hot breakfast was a good way to start the day. My room had a full kitchen, which was helpful in keeping meal costs down.

Self

6/10

Pleasant

21 Jun 2026

Ronald

Staff was helpful....but you can get lost easily especially with the parking

The room was nice size...but didn't like the condition of the couch and my tub look like it had a rust stain coming from the overflow

Self

8/10

Excellent

20 Jun 2026

Jeremy

This hotel was a great back up when the nearby conference hotel was full. The breakfast was exceptional compared to the typical hotel free breakfast. Also, the Wednesday happy hour social was well done. The room was functional with full size refrigerator, stove top (that we did not use) and microwave. Strangely there was no glassware in the room, but we probably could have asked the front desk for a wine glass. The hotel store did not sell alcohol but the wine and liquor store a few blocks away in Fresh Market was a good choice with friendly staff. The hotel is literally across the street from the Marriott and Four Seasons on the waterfront.

Partner

2/10

Poor

20 Jun 2026

Kimberly

I travel a lot and this was by far the worst hotel , please don’t go here. It started off with a 5 hour delay to get into my room , we got in the room at 3am Becuase the messers up my reservation. When I for into the room it was the wrong one I selected instead of a one bedroom the stuck me into a studio . The next morning I woke up to water gushing everywhere in the room , the trash compactor in the since broke and there as old food and stuff everywhere . The smell was unbearable . To top it off there wee roaches too . They said they didn’t have any rooms to move is too and sent the service people up . They guys came in saw what was happening immediately picked up the phone in the room and told them you have to move them because of the plumbing issue was bad and he saw the roaches as well . They magically found a room a few hours later while we went next door to the Starbucks for a few hours to escape the room . I asked for a refund so I could leave and book another hotel and they refused . This was a total nightmare . Don’t ever go here

Family_with_children

2/10

Poor

16 Jun 2026

Yaseen

Initially gave me access to a room that was already occupied by guests. Then they proceeded to give me THREE rooms where the air conditioning didn't work. I didn't get to bed until about 1am. Absolutely appalling. I've written to corporate about this as well.

Self

2/10

Poor

08 Jun 2026

Tihara

Very bad experience. Old, dirty rooms. When we asked for another room, we were told none were available. Heavily soiled carpet and furniture. Burns stains in carpet and furniture. Sat on the bed and the frame broke, then they all of a sudden had other rooms. They switched us a room that didn't have working AC. Wanted us to move again and offered no support. I will never return.

10/10

Exceptional

08 Jun 2026

Sandra

Great location. Parking convenient. Room was clean and comfortable. Nice breakfast.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Taren

Our family really enjoyed our time in Baltimore, and this was a nice compliment to our experience. I appreciated how there was parking available (even though it's through a separate ramp and payment), it was very convenient in a downtown area. The location was excellent, felt safe, close to dining options, and was walkable to the harbor. Make sure to enjoy the breakfast, it was a valuable addition to the stay and a great way to begin our morning. It's connected to a Starbucks and they even offer cookies in the afternoon. Great for families and for business.

10/10

Exceptional

28 May 2026

Alanda

Everything was clean and fresh. Breakfast was good. Highly recommend. Staff at the desk were very accommodating and professional

Family

6/10

Pleasant

26 May 2026

Joshua

If you are travelling with a family and want to be centrally located at a reasonable price, then this hotel is for you. The rooms are large and well located (5 minute walk to the central pier). The rooms are a little dated/worn and could use a renovation. The breakfast is okay with generous opening hours, and the parking (at the rear of the hotel) is reasonably priced (we paid 50 dollars for 48 hours). The staff are friendly and helpful..

Family_with_children

10/10

Exceptional

25 May 2026

David

This was my first stay at Homewood Suites for my annual visit to a music festival in Baltimore. After my incredible stay it definitely won't be my last. My room was clean, comfortable and had every amenity I needed for my 5 day stay. The staff was super friendly, helpful and professional. I truly enjoyed this trip and Homewood Suites had a lot to do with that.

Self

6/10

Pleasant

24 May 2026

Tammy

When I book a 4+ star hotel I don't expect to see wallpaper peeling off the walls at the seams in every area of the room, it was the same in 3 difference rooms. The furniture in the sitting area had tears, stains and no comfort, it was just old. We had to use pillows from the bed just to be comfortable. The baroom was very dated with lots of caulking. We constantly had to take the lid off the back of the toilet because the chain kept getting caught under the flapper. The shower nozzle had settings to adjust to your comfort but it didn't work either. It had one setting, extreme pressure. Kitchen area had flooring from the 80s. We had to switch rooms because of ants in the first one and a wore out mattress. There was no AC in any of the hallways leading to the rooms. Just intense heat. When you walk into lobby there are huge stains on the carpet with worn out furniture with frayed edges. The lounge where you can have drinks and breakfast is comparable to one you would find at a budget hotel. As i stated the wow factor just wasnt there, Nothing to impressive you at all. No door man to greet you. I ask one of the hotel representatives why dids everything in this hotel look like its tired and dated, she told me they were due for an upgrade. If your hotel is less than impressive then don't arge premium prices only for your guest to be disappointed with their stay. I which i had spent the extra $600 and stayed at the 4 Seasons considering we were stuck inside 2 days due to the rain.

Partner

10/10

Exceptional

21 May 2026

Lordikim

Always a helpful and friendly staff.

Self

10/10

Exceptional

19 May 2026

Tommy

The room was very clean. Great location. Close to everything!

Partner

8/10

Excellent

15 May 2026

krisha

The breakfast was ok

Friends

10/10

Exceptional

12 May 2026

Alex

Very friendly staff

10/10

Exceptional

12 May 2026

Taryn

Good variety of breakfast items. Room was very spacious and staff was very friendly. Rooms could use a few upgrades as carpet was stained and wallpaper was peeling. Great location and value for the money!

10/10

Exceptional

04 May 2026

Regina

Clean comfy room

Friends

2/10

Poor

03 May 2026

Jishnu

Terrible property condition.

Right after entering the room we literally bounced out after seeing the overused stained furniture and carpet. The quality of bedding, lighting and almost every other amenity was far from what we expected to get for the price this hotel goes for (not a cheap motel rate at all).

They offered another room that we checked but it wasn’t any different so we asked them to cancel our 3 nights stay. Figured we were better off finding another hotel even though it was close to midnight after a long flight.

The only redeeming feature of this hotel was the polite and cooperative staff who understood and acknowledged the problems. Probably used to irate guests. I pity their situation of trying to manage a run down hotel.

2/10

Poor

02 May 2026

Jennifer

The room was unmaintained. Dirty lampshades. Terrible sheets we had to actually check out.. I normally stay in luxury hotels and that may be why I dislike this so much. However, I was only in town for a doctors appointment and thought that it would be OK but it was not. I could not take it. We had to check out after one and a half hours and they still charged us for the night. I would never stay here again however the staff was very nice and did everything they could as much as they could to help however, the owner does not replacing things in it even though it’s a low hotel it could’ve been cleaner and more maintained.

Partner

10/10

Exceptional

26 Apr 2026

Michael

The hotel was excellent. Great roomsdd, great food and, best of all, great staff.

Family

10/10

Exceptional

22 Apr 2026

Kathleen

This is where I stay when I go to Baltimore. I love this hotel, the staff, and I was blessed to meet The Bartender, Miss Sam at the restaurant for the first time!
The food I ordered was absolutely divine, the surface was flawless, and my room was perfect!

Self

10/10

Exceptional

13 Apr 2026

LaWanda

I loved the room. Very spacious and clean. Loved that they had a full refrigerator with a stove, microwave, dishwasher and sick. Hospitality was very pleasant. Definitely would stay again!

Family

8/10

Excellent

12 Apr 2026

Tiara

The staff were great. Very helpful with awesome customer service. I didn’t go to complementary breakfast or utilize the gym. But parking was reasonably priced at $25 per day with in/out privileges. Rooms were spacious. My only complaint was the morning of our check-out date, there was no hot water. It was barely lukewarm. The location is great with everything in walking distance.

Family

2/10

Poor

06 Apr 2026

Annette

Room was not good. needs serious updates. Stains on the couch, blankets not new with strings hanging from them. Cracks in the wall and ceiling and the hot water did not work in the morning.

Partner

6/10

Pleasant

30 Mar 2026

Shatana

The room could have used a deep cleaning! There was hair all in the clean linen, towels and on the bathroom floor and in the tub! I’m glad I had wipes with me! The furniture was not clean and the room also stenched of smoke! There was a heavy presence of a watermelon deodorizer to mask the smell. The carpet was also in need of a shampoo!

Partner

10/10

Exceptional

24 Mar 2026

Kayla

Everything was absolutely amazing

Partner

6/10

Pleasant

20 Mar 2026

Martin

No hot water when we arrived. Correctly resolved at the next morning.

2/10

Poor

18 Mar 2026

Dione

On my first night room 459 the toilet was broke. They moved me to room 565 on my second and the water was pass freezing. It was a horrible experience to say the least.

Family

8/10

Excellent

17 Mar 2026

Corrine

Clean and easy, supplies in kitchen
Breakfast was marvelous each morning
Park in garage at 650 S Exeter and take lobby elevator right to hotel lobby ..no walking
Quick access to pier walking bridges, movies next door, shopping

Family

10/10

Exceptional

15 Mar 2026

Kathleen

The staff was extremely nice, the room was FABULOUS!! Breakfast was AMAZING!!

Self

10/10

Exceptional

14 Mar 2026

Patricia

Las habitación está bien limpia, el servicio al cliente excelente. Buen desayuno. Fue una estadía agradable.

Family_with_children

6/10

Pleasant

09 Mar 2026

Peter

Hot water ran out midway through shower. Wallpaper peeling off walls. A/C Heat never worked correctly. Bathtub chipped.

4/10

Poor

09 Mar 2026

Alicia

Furniture is really dirty and

4/10

Poor

09 Mar 2026

Sarai

If you want to smoke weed and hang out like if you are in a frat party, than this is the place for you. I had to request a room change because the whole floor and room smell like marijuana. The staff were very pleasant and extremely embarrassed about the situation. Its unfortunate. I would not stay here again. I'm sorry if i want to go to the hood than ill go here but that is not my preference. To think it was for a volleyball tournament for middle school girls. Very disturbing....

Family_with_children

10/10

Exceptional

08 Mar 2026

Kylie

Staff was so friendly, made check in/check out extremely easy. Every staff we saw would greet us right away. Breakfast was yummy. Room was nice & clean. No complaints staying here.

Partner

10/10

Exceptional

04 Mar 2026

Jordan

Clean room, every other day housekeeping was nice to come back to after being gone all day. Staff were very helpful to recommend local places to eat while staying in the area. Quick and easy to get to from the airport.

Business

10/10

Exceptional

26 Feb 2026

Edwin

It was a great experience

8/10

Excellent

25 Feb 2026

Janelle

Clean but everything is old and appliances outdated. Breakfast buffet has not many options but location is good.

Family_with_children

8/10

Excellent

18 Feb 2026

jonathan

It was a nice hotel breakfast was actually good always offered water that’s a plus coffee tea in the room and the lobby also not far from the Amtrak station also

10/10

Exceptional

15 Feb 2026

Robert

Everything was great. I was there with my wife. She got me tickets for the Army Navy game 2025.

10/10

Exceptional

15 Feb 2026

Stephen

Although a bit dated and in need of renovations, our stay was pleasant. If the price remains the same, will stay again in the future.

Partner

10/10

Exceptional

15 Feb 2026

Kimberly

The atmosphere was very nice, clean and the staff were friendly.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Nasreen

Nice clean room with a great view

8/10

Excellent

14 Feb 2026

Michael

Staff members are extremely helpful and friendly.

The room is big and the amenities like the big patio dog park on the 8th floor are great.

Business_and_leisure Pet

8/10

Excellent

04 Feb 2026

Abraham

The staff was quite courteous Conveniently located. Nice view from window
The hotel is quite run down with old furniture in the room. The couch was very uncomfortable
Kitchen utensils were minimal

Partner

2/10

Poor

02 Feb 2026

Arafat

Yes. Asked for housekeeping twice. Didn't receive any. I will try my best to avoid this property and brand.

8/10

Excellent

01 Feb 2026

caroline

Room was clean , friendly staff , breakfast less desirable

6/10

Pleasant

01 Feb 2026

Myra

Staff was very friendly. The room we booked was only available if we accepted it minus a blind. But they did upgrade us to a suite. It was a bit dated and needs an upgrade

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Monique

Rooms are always nice and clean, they send text messages to make sure everything is going well or if I needed anything. Staff is wonderful

Partner

10/10

Exceptional

24 Jan 2026

Leslie

Staff was friendly and especially nice at breakfast. We booked a block for a wedding and everyone enjoyed the rooms as we visited each other in rooms and at breakfast. The location is so awesome with people taking walking trips to the aquarium, Fells Point, and Little Italy. So close to a whole foods that those with special diets were able to have what they needed in their fridges.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Fatimah

Staff is great. Breakfast was excellent.

Leisure Family

10/10

Exceptional

05 Jan 2026

JUDITH

The room was clean and positioned well; staff was very helpful and offered suggestions on places to eat when asked - Loved this!

Leisure Partner

10/10

Exceptional

04 Jan 2026

James

Great staff! I loved the location because my girls like the nearby shopping. Easy walk to everything including the aquarium.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Desiree

The room was very clean staff was amazing breakfast was delicious. Absolutely will be back

Partner

8/10

Excellent

30 Dec 2025

Robert

Was there for one night to se my Patroits, nice hotel no complaints everything was as advertised

Leisure Family

6/10

Pleasant

23 Dec 2025

Severlin

room was not clean, crumbs of food on carpet. Skimps on towels

Leisure

10/10

Exceptional

22 Dec 2025

Rummel

Room is clean, hotel is close to good restaurants, parking is accessible which is the most convenient for my family. Breakfast was good as well and the staff at the front desk and at breakfast were very helpful and friendly.

Leisure Family

8/10

Excellent

09 Dec 2025

Karin

The staff was courteous and helpful

Friends_and_family Friends

2/10

Poor

07 Dec 2025

Tymeisha

I was on 12 floor and elevator was broken

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Keith

We didn’t cook. The free breakfast was very good and attended constantly.
The reception staff was top notch

Leisure Partner

10/10

Exceptional

07 Dec 2025

india

My favorite hotel when I’m looking for a quick staycation in the harbor east area. Front desk ladies were lovely.

Leisure Partner

10/10

Exceptional

05 Dec 2025

James

Great sized room and amenities

Business

10/10

Exceptional

04 Dec 2025

Lakesha

Friendly staff

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Ahmad

Friendly staff, Clean rooms, great views

10/10

Exceptional

23 Nov 2025

Babajide

The front clerk was attentive and made the check in smooth.

8/10

Excellent

18 Nov 2025

Elizabeth

Great location. Easy, safe, well lit parking. Friendly Staff. The rooms was a bit run down. Stain on the couch, bathrooms outdated. But I would stay there again because of the location and value.

8/10

Excellent

17 Nov 2025

Vincent

The room was very clean, but some nicks 'n' nacks on the furnishings. Not much in the lobby, but it is nice to have a Starbucks right next-door and accessible through the lobby. Still, this is a great deal, price wise, compare compared to the other luxury hotels nearby.

10/10

Exceptional

14 Nov 2025

Joseph

Breakfast was excellent

Self

10/10

Exceptional

07 Nov 2025

Barbara

Beautiful hotel. Conveniently located.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Gerald

Very clean room, knowledgeable staff, excellent breakfast

Business_and_leisure Self

10/10

Exceptional

02 Nov 2025

Stuart

Great stay. Breakfast was supreme. God location.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Peter

Actually a great hotel I have no complaints. Stayed here with a group for a Halloween party and it was perfect.

Leisure

10/10

Exceptional

18 Oct 2025

Mr Faith

Location

10/10

Exceptional

14 Oct 2025

Michael

Good breakfast good bars restaurants

Partner

10/10

Exceptional

14 Oct 2025

Janessa

great for family

great calm area with local
cvs and connecting starbucks to the hotel. walking distance to phillips seafood great!

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Cheryl M

Needs some love - furniture replacement... leaking shower... but loved my stay and would happily return.

Self

10/10

Exceptional

12 Oct 2025

Denise

Amazing location! Wonderful breakfast options included and they took care of everything, even finding us transportation to the cruise port.

Partner

2/10

Poor

08 Oct 2025

Scott

This hotel needs to be shut down & remodeled. It was literally crumbling & very dirty. The couches had head rest grease stains & threadbare cushions.

Leisure Family

6/10

Pleasant

04 Oct 2025

William

My stay was plaeasant. However, I arrived after a full day of travel. After checking in I was told to park in the garage. I assumed the parking was included with the stay..the parking garage was connected to the hotel. I would have appreciated the clerk.alerting me to the process of payment for parking. I was told to park in tje garage and go to the elevator to access my room.
Long story short, I was fined $140.00.
The disappointment came when I shared my delema with the clerk she seemed to care less. I know there were signs for payment in the garage but nothing to declate whether you stayed at the hotel or were just parking for the day. I hoe in the future hotel patrons are made aware of the parking process
Incidently, I spoke with tree other guests in the same situation as I.

Leisure Family

10/10

Exceptional

04 Oct 2025

Paul

Excellent option when choosing to visit Baltimore

Leisure Family

10/10

Exceptional

04 Oct 2025

carla

Rooms had plenty of space, beds were comfy and the breakfast was great

Leisure Family

10/10

Exceptional

29 Sep 2025

Clair

Great location! On the edge of Little Italy and the harbor. Room was huge, separated living room, bedroom. Loved the safety elevator.

Leisure Partner

4/10

Poor

27 Sep 2025

Renzo Renzo Chiappo

The checking process was not friendly at all, the first thing I hear is: you dont have a reservation with us. Clearly she was not reading my name from my drivers liscence, no directions to the elevator, etc

Leisure Family

4/10

Poor

27 Sep 2025

Julianne

This hotel needs a refresh terribly. The closet door was broken and inoperable. The furniture was worn and gross. There were holes in the carpet and the shades. I checked out early and won’t stay there again.

Self

10/10

Exceptional

25 Sep 2025

Deanna

This is close to the inner harbor which is full of all of the places we wanted to see and eat.

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Clair

Awesome suite, clean comfy. Bed extremely comfy with lots of pillows. We arrived on a Wednesday in time for their weekly reception including assortment of cheeses, fruits, salad soup and wine & beer. After a long drive it was a pleasant welcome.

Leisure Partner

8/10

Excellent

23 Sep 2025

Patricia

The view was amazing. They can do better with breakfast choices.

Leisure Family_with_children

6/10

Pleasant

21 Sep 2025

Amber

I’ve stayed at this hotel a few times, but this visit was time