Name: Holiday Inn Express Baltimore at the Stadiums
Address: 1701 Russell St, Baltimore, 21230, US

10/10

Exceptional

24 Jul 2026

Carmen

The staff was \"Awsome \" (Chritina,Marlo,and Diamond)
Beautiful ladies helpful ,
polite and explained everything told us about the amenities and how things were. I loved the room it was spacious inviting and comfortable.
There was also a tall gentleman didn't get his name we saw him when we walked pass the gym and at other times was helpful as the door was locked he said \"Since he saw us a few times he knew we were guests!\" and opened the door for us
Lot of nice hard working folks to help us have a good stay and we did !

10/10

Exceptional

23 Jul 2026

Ashley

Clean rooms, easy accessible parking.

10/10

Exceptional

21 Jul 2026

Terri

The staff was very friendly and professional. They were very accommodating. The lobby and surrounding areas were clean. The rooms were clean and very nice. Breakfast was very enjoyable. Loved the variety of choices. The pool, the fitness room and a computer area were available for use. Parking area was secured for guest only not the public. I plan to return. I recommend this hotel for staying. 👍❣️

Family

8/10

Excellent

21 Jul 2026

Valerie

Room was clean. Our initial room the AC was not working but they moved us to a new room immediately with working AC. Staff was friendly. Breakfast was disappointing bc on the website it said bacon but both mornings we were there there was no bacon. Parking was convenient. Pool was not open.

2/10

Poor

20 Jul 2026

Laura

The doors are locked when you go to check in. There is a sign that you have to use your key card, which you don’t have because you haven’t checked in yet. The front desk staff will stand and watch you try to figure out how to get the door to open without helping! Not a great experience. Thankfully some guys working on the parking lot were able to open the doors for us. When we asked the front desk staff they said there were signs to use the phone to call the front desk. I thought I may have missed the signs so I went back and looked. THERE WERE NO SIGNS indicating you should call the front desk to have the doors unlocked. Very irritating and frustrating experience.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Erica

What a pleasant surprise this gem of a hotel was! The hotel is right off the highway which was nice when you don't know where you're going. When we arrived, they had many dedicated parking spots right in front of the hotel for unloading the car. Although there was only one person, Mackenzie, the Asst General Manager, working at the front desk on the afternoon of the Morgan Wallen concert, he was awesome and kept the line moving right along, so we had a very short wait to check in. The parking lot is gated, and I never felt my car wasn't going to be safe leaving it parked there. The rooms were fabulous... very, very clean, the bed was super comfy, and the shower was fabulous. There was a microwave and refrigerator in the room as well as a very large TV. The hotel provided a continental breakfast in the morning which I assumed would just be the basics... it wasn't, it was a whole buffet served in nice warmers, with a choice of oatmeal, scrambled eggs, sausage, biscuits and gravy, cereal, muffins and warm cinnamon rolls... plus more. Fresh juices, coffee, etc. The hotel also had an outdoor pool which was very clean and refreshing looking, however, the weather prevented us from using that. The icing on the cake is the hotel is pet friendly. My friend and I felt safe at all times. Kudos to all the staff and management for running a tight ship. Your dedication shows. I highly recommend this hotel for your stay when attending an event at the stadium.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Jennifer

parking was nice , clean room .

Partner

10/10

Exceptional

18 Jul 2026

Larry

Everything was amazing

Friends

8/10

Excellent

18 Jul 2026

Levi

Very nice hotel, well maintained, clean room, and the location was excellent for my needs. The only small complaints, it seems the housekeeping staff took my bed sheets out of the dryer a little too soon and they were damp, There were also guests a few doors down that had a dog with them that was constantly barking. Other than that, out of 5 stars I would definitely give this hotel a 4.

Partner

4/10

Poor

18 Jul 2026

Mary

Hotel is fine. Baltimore is running down.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Chanel

Parking was easy hotel was clean and breakfast was good. I will be staying again next time I’m in Baltimore

Partner

6/10

Pleasant

13 Jul 2026

Debra

Unfortunately, we had no running water from the night until 11 am, which was our checkout time. They didn’t compensate us at all for the inconvenience. And I am a member also…

Business Partner

10/10

Exceptional

12 Jul 2026

Brandien

Bbvvg’s. Bb Bb bmkkklkkkhf yvyvy

8/10

Excellent

11 Jul 2026

Austin

Friendly staff, close to Camden Yards and M&T Bank Field!

Family_with_children

10/10

Exceptional

11 Jul 2026

Kirk

Great stay on all fronts

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Jennifer

Good location, friendly staff, clean hotel.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Lashonda

Room- When we got our key and was able to go up, we noticed that the hallways and the elevator even walking into the building. It was very clean it smelt amazing rooms was immaculate. I give it a 10 if I could. Dina was our housekeeper and I must say she has the most beautiful attitude and very good at her job. Our room was so cleaned and restocked well. We felt like we were home away from home. Thanks Dina
Service- I have not experienced a more satisfying and comfortable experience with beautiful manners when entering in a hotel and checking out. All through my stay I experienced well mannered and respectful front desk staff. Christine was amazing she was able to speak with me over the phone and ensured I can check in early. Once we arrived she remembered me and continue to display a beautiful attitude throughout. Thank you Christine.
Location- for where this hotel is located at I still find this to be a very great and amazing hotel no matter where you go. Sometimes hotels are placed in areas they can’t help but the way it’s secured at night. I felt more safe than ever. Yes, there are homeless people outside, but they did not bother us at all. I will be returning on every vacation when going to Baltimore.
Parking- Is the only thing I believe can be better, maybe a both where you can be let in and higher fencing to help the safety of the guest.

Partner

10/10

Exceptional

10 Jul 2026

Mister

I can’t remember the young lady’s name that check me in ,but she was awesome she deserves some recognition.

Partner

10/10

Exceptional

10 Jul 2026

Tammy

Good

8/10

Excellent

07 Jul 2026

LaSylvia

Extremely kind and professional staff. Clean property

Self

6/10

Pleasant

06 Jul 2026

Janell

The room was clean, but they had broken machines in the breakfast area and so I didn’t get what I would have liked.

Self

10/10

Exceptional

06 Jul 2026

Davon

Everything was great loved it

6/10

Pleasant

04 Jul 2026

Jocelyn

The rooms are worn and outdated. Some of the staff are not knowledgeable about simple processes. It takes longer than usual to check in and check out. Although the property is clean, it felt like I should have gotten more for the money I spent and in comparison to other Marriott hotel stays.

Partner

8/10

Excellent

03 Jul 2026

Stephanie

Très bien situé pour le prix.

Self

4/10

Poor

03 Jul 2026

Nudrat

The room was clean but the breakfast was horrible

Partner

6/10

Pleasant

30 Jun 2026

Diana

The outside of the hotel was fairly dirty. There were small pieces of trash and unknown wet spots all around. The staff was very friendly but that was about the only positive for this property. There was a strong smell of air freshener as soon as you got off the elevator and the room had a musty smell. The air conditioner made a whining noise every time it turned on and did not cool the room very well at all which made for a very uncomfortable sleep.

Family

2/10

Poor

30 Jun 2026

Lisa

Certain breakfast items not available. Shower not clean. Noisy. Not in a good spot of Baltimore.
Staff was not helpful.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Terry

My daughter and I were in Baltimore for a weekend to watch the baseball games between the Nationals and Orioles and checked in originally at 3:00 on June 27th. The lady at the front desk was wonderful very sweet, unfortunately the communication with housekeeping as far as the room being ready was an issue when we went to the room both beds were unmade and there were pubic hairs on the toilet. Toilets on the floor and the trash cans unemptied. The TV was also still on! I went back down to correct things but unfortunately had to wait in line for 30 minutes because there was just one worker at the front desk. She was nice and caring but couldn't do it all by herself. The other frustrating thing as we were told by her we would have a be able to keep her car there for the game to end the next day but then with a different staff member on Sunday we kind of had to fight that a little bit. She said we would have to pay for another day and I explained to her that the lady had told us that we would be able to keep it there for another day my daughter finally spoke up and said we had had a major problem with the room the day before being checked in with it being dirty and not prepared for guests and then the lady decided to let us have the parking for the rest of the day without paying another $18 overall the room was great at the hotel was great but it seemed like there was a real problem with housekeeping even at the morning breakfast the trash piled up around the trash can.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Bridget

Not enough staff to help check in however staff that was there were nice and patient.

2/10

Poor

28 Jun 2026

Margaret

Very loud. Lots of construction going on. People coming back from the casino were loud in the hallways. But the worst thing was when I woke up the next morning and there was no water. I was traveling for work and that was not a good situation. The lady working the desk was very understanding when I asked for my money back and was very helpful. If I were coming for a game at the stadium I might stay there again because I was there to just have a good time but I was supposed to there for a week for work.

Self

8/10

Excellent

26 Jun 2026

Jonathan

Honestly, I would’ve given a 5 star rating if it wasn’t for the noisy AC. My husband and I didn’t get much sleep. The next morning we went to speak with the manager whom was very unprofessional. When I asked to speak to the manager, she came from the back and said “what y’all need”. I definitely expected a good morning, hello, or how may I help you. We explained about the Air Conditioner, and asked can we change rooms. She stated verbatim “The Air Conditioners in all the rooms are noisy, so it doesn’t make sense to change your room. When the hotel was renovated, the air conditioners weren’t updated. So moving forward she called the room and offered us switch rooms when one comes available. So next thing you know, the maintenance guy comes up with a BRAND NEW air conditioner still in the box. He switched it out in less than 10 minutes. So we basically when through all of that for nothing…lol

Partner

10/10

Exceptional

21 Jun 2026

LAKESIHA

Friendly staff. Easy check in.
Clean rooms.

Partner

10/10

Exceptional

19 Jun 2026

CHERYL

The was nice but not open

Partner

6/10

Pleasant

17 Jun 2026

Tashanna

pool closed I was told it would be open the day I check out and it wasn’t

Partner

8/10

Excellent

17 Jun 2026

Usman

Overall good experience

Self

6/10

Pleasant

16 Jun 2026

Ellen E

The front desk clerk, Mackenzie (?) went so far above and beyond that I just have to write about it here!
Hotel is OK. There was loud music on the street just outside my window at 5am. Not a great neighborhood.
But good enough for what I needed.

Self

8/10

Excellent

15 Jun 2026

colleen

Room was extremely clean and modern decor. Beds are comfortable. Breakfast is adequate and free. Very close to both football snd baseball venues. Parking is in secure lot. Staff was friendly and helpful. The traffic is a bit noisy but we slept well.
There were a few homeless individuals hanging around and one charging his phone near the pool. That made us feel a little uneasy. Because he walked in lobby area and proceeded to the walk way near pool. Staff allowed him and others to hang around. We’d probably stay here again.

Friends_and_family Friends

8/10

Excellent

14 Jun 2026

Kimberly

Clean room and the staff was helpful. Breakfast was decent. Location was great.

Friends

10/10

Exceptional

14 Jun 2026

Destiny

It was good

Family_with_children

10/10

Exceptional

13 Jun 2026

CHERYL

The pool was not open

Partner

8/10

Excellent

03 Jun 2026

Lori

There was no

8/10

Excellent

02 Jun 2026

Steeve

Pretty good and very helpful

10/10

Exceptional

01 Jun 2026

GEORGI

Definitely will be visiting if we have to travel again.

10/10

Exceptional

31 May 2026

Peter

The woman at the front desk helped us so much with our parking situation before the orioles game the next day. She's an all star!

Friends_and_family Friends

10/10

Exceptional

30 May 2026

MICHAEL

Staff was wonderful and gave us best way to get to Camden Yards. Breakfast was excellent.

Partner

8/10

Excellent

28 May 2026

Ericka

Very nice staff; Very helpful also

4/10

Poor

25 May 2026

Ilyas

This hotel is located in a crappy neighborhood. There were homeless and very sketchy men hanging on and around the property panhandling. When my daughters got to their room there was a cockroach on the floor. There were stains on the towels and pillow cases. There are signs of wear if you look closely, scratches on doors, hallway display cases with broken glass. I will never ever stay in this hotel again!! AND they charged us for parking.

Family

10/10

Exceptional

20 May 2026

Boez

Complimentary daily hot breakfast buffet was tasty.
Staff were courteous and helpful.
Room furniture and furnishings were comfortable and clean - No odors.

10/10

Exceptional

14 May 2026

Michael

The room was perfect for us. The staff was helpful, kind, and courteous. Breakfast was surprising and delicious. Parking is ideal. We enjoyed our stay and look forward to staying again. Seeming how I’m an avid orioles fan it will be a regular stay.

Partner

4/10

Poor

14 May 2026

Kendra

The man who checked us in was pleasant and kind. He had to deal with a man who was lingering outside the hotel & kept coming in. The area around the hotel didn't feel the safest. Our room was loud, we could hear music from the casino close by, doors constantly slamming and I don't know if it was a car backfiring or gun shots that we heard a few times. The room was clean and the staff were friendly. We didn't really sleep bc of all the noise. I wouldn't stay here again bc of the area and the fact that you hear every noise around the hotel at all hours. It wasn't relaxing at all.

Partner

10/10

Exceptional

13 May 2026

Carol Ann

Loved this place! Clean, nice breakfast, great staff. All amenities were great. I only wish pool was open!

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Nadine

The staff was amazing.

Family_with_children

8/10

Excellent

11 May 2026

Erica

Room was clean and the breakfast was good, but the pool was closed.

Family_with_children

8/10

Excellent

11 May 2026

Jeff

It was well placed and convenient to what we were visiting. I didn’t appreciate having to pay for parking though. And the pool was closed

Partner

10/10

Exceptional

08 May 2026

Karen

Location

Family

10/10

Exceptional

07 May 2026

BARSHA

Everything was perfect literally i will be back !

Partner

2/10

Poor

06 May 2026

Ameer

Very Rude morning front desk staff

10/10

Exceptional

03 May 2026

Wendell

Everything is good

Partner

10/10

Exceptional

01 May 2026

Howard

The breakfast is good. Everything was very good with the hotel, except for not knowing had to pay for parking the amount of $18.

Self

8/10

Excellent

01 May 2026

David

Staff was very nice. No coffee maker in the room. Coffee was accessible in common area 24grs

Friends

8/10

Excellent

29 Apr 2026

Lamar

It was decent price and clean

Family_with_children

8/10

Excellent

27 Apr 2026

Sabrina

Overall the hotel is very nice! The restaurant is pricey, and for the quality of the food it doesn’t seem worth it however the staff was very friendly and everything was very clean! My only complaint is the beds. They are so uncomfortable and by the 2nd night it hurt to walk due to the back pain from the beds. Other than that I have no complaints.

Friends

8/10

Excellent

26 Apr 2026

James

Nice staff, clean spaces and rooms. Breakfast was ok. Pool was closed.

Family

10/10

Exceptional

20 Apr 2026

Ron

Stayed 1 night for a concert and a baseball game. Staff was very helpful

Partner

2/10

Poor

19 Apr 2026

Rose M

No elevator at all i told i did want a he room a room for cancel my room. So i left want my money back

Self

10/10

Exceptional

15 Apr 2026

Timothy

Great stay, friendly staff, good variety of food for breakfast. Room was very nice but alot of Street noise.

Partner

10/10

Exceptional

14 Apr 2026

Jason

Nice breakfast and safe parking. Rooms clean and modern

Self

8/10

Excellent

04 Apr 2026

Diane

Convenient location Helpful staff

8/10

Excellent

02 Apr 2026

Rosemary

Yes both

Partner

8/10

Excellent

23 Mar 2026

Hector

Clean room and friendly staff

Self

10/10

Exceptional

23 Mar 2026

Jon

The front desk staff were super friendly.

6/10

Pleasant

21 Mar 2026

Jonathan

Its ridiculous to have to pay $18.00 parking per day and you already paying to stay there. Parking should be included \"free\" with the purchase of them room. The elevators kept getting stuck , had to carry our luggage from the 3rd using the stairs.

Partner

10/10

Exceptional

15 Mar 2026

Rachel

Clean room, nice staff

10/10

Exceptional

14 Mar 2026

Kelly

Our room was very clean and when we needed the staff they were very kind and helpful. Breakfast was nice and hot too

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Arista

Great room, breakfast, and friendly staff!

Family

10/10

Exceptional

11 Mar 2026

Karen

Staff were very nice, room was very clean and beds were comfortable!

Partner

4/10

Poor

11 Mar 2026

James

The staff was polite, welcoming and knowledgeable. The room however was no so great. The bathtub had some kind of black stuff in the non-skid mat. And there were 2 roaches in the room. I would not book there again.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Hunter

No idea

6/10

Pleasant

03 Mar 2026

Baxter

Location next to the casino is the major positive. Property is terribly constructed. You can hear toilets flush in every room and any conversations in the hall or adjoining rooms. Rooms are adequate and it’s not a bad property, just loud so bring your earplugs.

Self

10/10

Exceptional

03 Mar 2026

Capria

The room was spotless

10/10

Exceptional

03 Mar 2026

Robert

Friendly staff. Well appointed room. Amazing breakfast. Next to Horseshoe Casino.

Self

8/10

Excellent

02 Mar 2026

Shamira

The staff was friendly and helpful. The room was clean and met my expectations.

10/10

Exceptional

02 Mar 2026

Jannene

It was a very brief stay but the staff was very friendly and parking was inexpensive and easy to self park. Super close to the casino, stadium, and Top Golf which was great too.

Friends

6/10

Pleasant

25 Feb 2026

Marc

The room was fine. A little cramped.

I did have a few issues

1. A broken elevator. Another guest was stuck in their elevator for 20 minutes
2. A $100 security deposit??? I've stayed in several Holiday Inns in the past 6 months, NONE required a $100 hold, only $50
3. THEY CHARGE $15 TO PARK! That is OUTRAGEOUS!!! If I'm staying on your property, as a TRAVELLER, why in the h*ll am I paying to park my means of transportation??? The clerk responded to my query with, \"Well all the hotels charge to park\"...that issue should have NOTHING to do with me. The Casino next door didn't charge for parking, why should the HOTEL? I fully concede that if there were a special event or sports at the stadium, you might need to charge to prevent people sneaking in there. But it's just a random weekend

Ridiculous...

Self

10/10

Exceptional

23 Feb 2026

Michael

Riom was perfect. All the staff was friendly, knowledgeable and accommodating.

Self

10/10

Exceptional

22 Feb 2026

Timothy

Clean rooms and friendly staff

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Jahmala

Clean. Friendly Staff. Perfect location for the casino and stadium even the Convention center

Partner

10/10

Exceptional

21 Feb 2026

Tonya

Excellent services

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

sharon

Staff, clean and quiet rooms.

Partner

10/10

Exceptional

16 Feb 2026

Colleen

Clean

10/10

Exceptional

16 Feb 2026

Devika

Conenient parking, hotel is

10/10

Exceptional

16 Feb 2026

Disiree

I enjoyed my stay! Hope to return again

Partner

8/10

Excellent

15 Feb 2026

Catherine

Rooms real nice

Leisure Partner

10/10

Exceptional

13 Feb 2026

Capria

Very clean

10/10

Exceptional

09 Feb 2026

Helen Grace

Everything was in order and clean. Our checking in was effortless.

Partner

10/10

Exceptional

08 Feb 2026

Capria

Very clean and efficient

10/10

Exceptional

04 Feb 2026

Capria

Love This Place , very clean and the staff are welcoming.

8/10

Excellent

04 Feb 2026

Diane

Room was clean but an accessible room for a wheelchair is not accessible at all. My son only got inside the door after testing at the hospital all day and could go no further. I paid for an accessible room and was told all the rooms were the same.

Business Family

2/10

Poor

01 Feb 2026

Mecole

My room was cancelled prior to my arrival. i arrived at 10pm on the day of check in. i was informed it just happened sorry...

10/10

Exceptional

29 Jan 2026

Kathleen

Room was clean.Breakfast was good and staff were super friendly.

Leisure Self