Name: Days Inn by Wyndham Baltimore Inner Harbor
Address: 100 Hopkins Place, Baltimore, 21201, US

6/10

Pleasant

30 Jul 2026

Joel

For $300+ I figured, maybe this isn't the old Days Inn, but in fact it was, just some surge pricing in effect. The best I'll say is that the sheets and bathroom were clean, staff were helpful, and the free breakfast was actually pretty OK (even if the bagels were weirdly individually wrapped in plastic wrap). However, the carpet was dingy and the headboard is deteriorating such that bits of black/gold paint were flaking off onto the pillows, and the bottom of the bathroom door was missing a lot of paint -- so, shabbier than average. Our corner room was quiet, and the location worked really well for us and our specific plans, but of course there are many places to stay in the Inner Harbor. Circa 2005 Cable TV fine for flipping channels, AC and wifi work, good hot water. Pool is currently closed for renovation. Basically everything you'd expect from a standard 2-star hotel and nothing more. Thank you to the staff who did a great job, the property could just use renovation.

6/10

Pleasant

29 Jul 2026

Brett

Done

4/10

Poor

28 Jul 2026

Deborah

What I did not like. Mold in bathroom. Room smelled like pee. Air condition very noisy when running. Hard to sleep. Outside noise traffic and sirens constantly. No pool, no restaurant. Told at check in parking was 38 dollars a day. Wow. Breakfast really bad. Poor. Coffee out of canister warm not hot. Buns were stale not fresh. No maid service for 3 days. No fresh towels, No garbage removal. Trip hazard outside going to garage on walkway ATM machine broken. I will never come back. Management needs an upgrade.

4/10

Poor

27 Jul 2026

Steve

Had to change rooms as four things were broken. Pool was out of service. Room carpets were stained. Satellite tv kept going in and out.

Staff were very nice. Looks like hotel ownership has let the property go.

Great location for Camden Yards and the Inner Harbor.

Steve B.

2/10

Poor

27 Jul 2026

Michael

Hotel restaurant appears to be permanately closed. Pool was closed. Hotel was overbooked and they did not evwn have the decency to walk me to another hotel. I was left to find my own lodging after 9pm. Avoid this place at all costs.

2/10

Poor

27 Jul 2026

Michael

The carpet was filthy and there was a mouse in our room. The staff was not terribly concerned and because we booked through Expedia, they weren't able to provide a refund.

10/10

Exceptional

27 Jul 2026

Stephan

Quiet and within walking distance from the convention center

6/10

Pleasant

27 Jul 2026

Sarah

Chosen for the location and for that, it served its intended purpose/ very convenient to where we needed to be. Kind of disappointed with the condition of the room- carpet was sticky and stained, barely any hot water or shower pressure- shower was stained on the interior. And while a pool was not necessary, there really wasn’t much else available- no restaurant / the “ breakfast “ was pretty much wrapped up bagels and pastries that you could grab and go.

4/10

Poor

27 Jul 2026

Keith

Smelled like a giant mold spore

6/10

Pleasant

26 Jul 2026

Unique

The room and the hotel are clean. It is very dated and probably due for some sprucing up. The air was not working well in the lobby. The staff were very nice but you can tell they are understaff and needed help with checking in. I would come back again. The pool was closed. The parking garage next door was clean well lit and easy to navigate.

6/10

Pleasant

26 Jul 2026

George

The hotel was convient for getting to Camden Yards. Did not like the homeless people sleeping on the sidewalks by the hotel. Hotel was not dirty but is in need of a facelift. The ice machine on our floor was not working. The security system immediately says the area is dangerous. the staff were polite friendly and efficient.

4/10

Poor

26 Jul 2026

Matthew

I mean. It’s not super expensive but definitely not worth the price. A/C wasn’t cooling the room. Asked to have it looked at around 5:30 on the way to the baseball game. Got back at 10:00 and still wasn’t working. 10:30 they came up and said they had another room for us (we were already getting in to bed). Just not the most comfortable or clean place I’ve stayed.

10/10

Exceptional

26 Jul 2026

Sierra

The staff was very friendly and super helpful. Rooms were clean and spacious

10/10

Exceptional

26 Jul 2026

Juan

Excelente ubicacion muy seguro

6/10

Pleasant

26 Jul 2026

Billie

The building needs updating. The water was slow to heat up and the television wasn’t working in our room.

2/10

Poor

25 Jul 2026

Aliyah

We were unable to check in on time due to unfortunate circumstances and our room was given away. I understand there are rules, so i’m not upset our room was given away i’m upset at the lack of the hotel trying to reach out to warn us about what was about to happen. Now the hotel is actively ignoring expedias calls and emails as i’m trying to get a refund. This ruined an entire trip I was looking forward to for 8 months and they aren’t willing to reason at all.

10/10

Exceptional

25 Jul 2026

Sheryl

Our stay was very nice. Jessica at the front desk was amazing. Very helpful with information and directions and even got me a new hair dryer when the one in our room didn't work. The restaurant/bar was closed for renovation, but she was very good on giving us recommendations. Definitely enjoyed our stay

4/10

Poor

24 Jul 2026

Shannon

No rooms were ready for the 3pm check in. Staff offered zero explanation or discounts for the inconvenience. Room was not ready until almost 7:30pm. Lobby air conditioning was broken and there were a few roaches crawling on the ceiling.

2/10

Poor

24 Jul 2026

Rachel

Check-in Time was 3pm, but room was not ready until 8pm. Lobby is not airconditioned

6/10

Pleasant

24 Jul 2026

Victoria

We were in town for the Morgan Wallen concert so we expected thinks to be busier. Check in was 3pm. The hotel lobby was PACKED, the line wrapped all the way down the hallway and back up to the front door. It took 42 min to reach the front desk to check in. Thankfully our room was ready but heard many people around us report that their room was still not ready at 4pm. There was no AC in the hotel lobby. Someone finally came out and set up a fan and a couple blowers but it did not do much. They said it was because the door kept opening the the following day the lobby was still hot. We had to take the \"grab and go\" breakfast and go back to our room to eat because it was so hot and stuffy. It also would have been more helpful to have parking information ahead of time. I did not know where to go and could not get to the desk in a reasonable amount of time to ask. Finally got parked but had to use the \"help\" button at the kiosk to find out how it all worked, including turning the ticket into the front desk for a discounted rate. The room was clean and comfortable for out short stay.

2/10

Poor

24 Jul 2026

Wendy

Our room was not ready for the 3pm check in. Waited 3 hours. Couldn’t check in til 6pm. Reception area was not air conditioned. There was no pool. Breakfast was a few small items: yogurt, fruit, hard boiled eggs.
Only plus. Room was clean-ish & centrally located to stadiums. Would think long & hard before I stayed there again

6/10

Pleasant

23 Jul 2026

Lauren

Very disappointed in lack of communication when it came to parking. I went to check out and asked for the validated parking and was told that it could not be validated next day. No one ever told me this upon check in. During check in, I was only advised to bring the voucher to the front desk and that I would be given a QR code to scan and pay. No one mentioned it had to be done upon check in and could not be done at check out. The staff, or it could have been a manager was very rude about it too.

8/10

Excellent

21 Jul 2026

Trisha

Show up early and make sure you remember ti bring parking ticket to them each night of stay

4/10

Poor

21 Jul 2026

Kyana

The hotel is in a good downtown location with easy access to many attractions, restaurants, and other areas, and the room was clean. However, the building is older and could benefit from more maintenance and updates.

Several amenities listed on the hotel’s website were not actually available during our stay. For example, there was no blow dryer in the room, even though it was advertised. I recommend updating the website so guests have accurate expectations before booking.

Breakfast was also disappointing. It consisted only of coffee, yogurt, and muffins, which I would not consider a true breakfast. We chose this hotel in part because breakfast was included, so the limited offerings felt misleading. There was also a water dispenser in the lobby that was rarely refilled, and we had to ask multiple times for it to be replenished.

We also visited the gym, which is located in the basement, and it was extremely hot and uncomfortable to use. The staff were hit or miss some were friendly and helpful, while others were dismissive when I asked about amenities that were listed online but unavailable at the hotel.

Overall, the convenient location and clean room were definite positives. However, the outdated building, inaccurate website, lack of advertised amenities, disappointing breakfast, and inconsistent customer service negatively affected our stay.

6/10

Pleasant

20 Jul 2026

Taurie

We waited in line for over 30 minutes to check in and the lobby was hotter than it was outside. The rooms were very outdated for the price per night as well as the headboards were starting to fall apart. Overall the cost did not match the experience. There were very limited options for the continental breakfast and the lobby was still so hot it felt like a sauna.

Family

2/10

Poor

20 Jul 2026

Kimberly

No hot water for a shower. Room smelled of stale smoke. Continental breakfast was lacking. For the price I would have thought the hotel would’ve been better.
I booked through Expedia and cancel 1 of 2 rooms and have not received a refund for a room not used. I don’t think I will be booking Days Inn again

Partner

2/10

Poor

20 Jul 2026

Michael

Room was not ready at 4pm even though check in is 3pm. Never checked in because we could not wait around for hours. Hotel clearly can't handle fully booked hotel.

2/10

Poor

20 Jul 2026

Jeffrey

Did not get our room until 11 pm… check in is 3. Contacted manager have heard nothing yet

Partner

6/10

Pleasant

20 Jul 2026

Dana

Beware of long check-in times if there are a lot of events going on all at once in Baltimore -- the hotel's proximity to a lot of concert and sports venues makes it an ideal and affordable option, but also means they seem to be easily overwhelmed by demand. The air conditioning in the lobby was not working when we checked in, but there were multiple fans running at least. The staff seemed to be doing everything in their power to check in dozens of folks all at once, so I don't really hold it against them. They seem genuinely understaffed. But, with that being said, it's a very basic and, in some ways run-down hotel. The pool is closed and overgrown, there was an ice machine on our floor but it was loud and leaking -- and I don't think we even had an ice bucket to use anyway. Luckily the room itself was clean and the air conditioning worked well. The parking process is easy too. Don't come here expecting the Ritz, but it could certainly be worse. Just use your best judgment, give yourself a lot of time, and if you're only there for one night just make the best of it if you can!

2/10

Poor

20 Jul 2026

Amanda

Everyone had a 3pm check in so there was a huge line. Nobody’s rooms were ready and everyone was there for a concert. My friend and I had to get ready in my car because our room wasn’t ready until after the concert at 11pm. And when we eventually got into our room the toilet barely worked.

Friends

8/10

Excellent

20 Jul 2026

Jennifer

Room was sufficient for what we needed. Air conditioning unit didn’t cool well. Tv cable didn’t work at all kept going in and out couldn’t watch tv at all. Parking wasn’t included and didn’t know that the garage was specifically for the hotel. Er parked across the street with no problems. Similar cost.

Partner

10/10

Exceptional

19 Jul 2026

Brianna

Clean room, friendly staff and excellent location for a concert at M&T bank stadium. It’s an older property and a little run down, but everything functioned well so it didn’t bother me. The parking was convenient and the room was comfortable. The lobby A/C seemed to be broken at check in but the room was fine. I would definitely stay here again for a night or two.

Family_with_children

2/10

Poor

19 Jul 2026

Jordan

I hardly ever leave reviews. This was an awful experience for us and for many other guests. We were traveling to Baltimore for a concert. We arrived at 1:30pm. No one was at the front desk. When someone showed up she was very unfriendly. Check in wasn’t unavailable until 3 pm. That was understandable because there was a concert the night before which was also sold out. We were instructed to come back at 3pm. We arrived back at 3:15pm to find that 100’s of other guests were told the same thing and waiting to check in. The line wrapped around the lobby into the hallway and back. Estimated wait time was just over an hour. It was over 90 degrees in the lobby. We had to remove clothing due to extreme temperatures. The kicker, rooms were not guaranteed to be ready even after all of this. The receptionist (unfriendly one) was blaming housekeeping. After waiting in line for over an hour, fortunately, our room was ready. My wife had invited two nice women into our room to let them get ready because their room (and 100’s more) were not ready. The concert was beginning shortly. This was the extremely stressful.
We returned back to the hotel at 1am (concert ran late) to find that poor guests were still trying to be checked in. The line was the same. This is absolutely poor management and lack of staffing.
The hotel itself was less than average at best. Hotels.com should seriously consider their partnership with this property. There should be some minimum standards.

Partner

2/10

Poor

19 Jul 2026

Joe

We came to town for a concert. When we arrived, we were told we couldn’t check in early, which we were okay with and understood. That is where it goes downhill. We got back to the hotel at around 2:45pm to be ready to check in. The lobby was starting to fill up with other guests also waiting to check in. It hit 3:00pm and we wanted to check in. Only to find out our room wasn’t ready. The lady at the front desk told us it would “maybe” be ready in a hour but they will call/text us when it was ready. There were between 70-75 people and it was very hot in there. They plugged in a fan which didn’t do much. Not only that, while the maintenance guy was trying to plug the fan in, one of his tools cut my friend’s leg. He didn’t say excuse or even apologize. At this point, it was 4:00pm and the concert started at 5:30pm and we had to get ready. We had to go back to our car to do so. My wife tried to call at least 5 times to check the status and we could never get through to talk to anyone. We went to our concert and got out at 12:30am. Still never received a call or text from the hotel. We said forget it and drove home. There was no communication from staff and the handling of this was terrible. I don’t understand how you are not prepared for a big weekend like this. A major artist coming to town, and you drop the ball. I booked this hotel months in advance and clearly they were not prepared. You need to do better!

Friends_and_family Family

2/10

Poor

19 Jul 2026

Carolyn

Arrived at 3:15 to check in before a concert. No air conditioning in the packed lobby. At least 50 people waiting for rooms. When we got up to the check-in desk, they shared that the room wasn’t ready and it would be at least another hour before the room was ready. Our room is not ready until 5 o’clock.

Friends_and_family Friends

6/10

Pleasant

19 Jul 2026

Marianne

We waited 90 minutes to check in finally got to the desk at 530 pm and was told room was not ready and they could not tell us when it would be ready!!!! Took our number but never called to tell us it was ready!!! Arrived back at hotel after midnight and had a better experience with the only staff member working.

Partner

2/10

Poor

19 Jul 2026

Joshua

I was in town to see a concert and was unable to check into my room at 3p when normal check in was. You had to wait in two hour line just for them to take your number and call you later when a room was ready. I decided to leave and check in after the concert. When I got back, after another 45 minute wait, I was finally able to check in. I went to open the door to my room and a teenage girl was sleeping on one of the beds. I would never use this hotel again

Family

2/10

Poor

19 Jul 2026

Jessica

This place is awful. We first came at 12:45pm and asked for early check in, it wasn’t available. fine! Came back at 5pm (long after check in) and the line to check in was wrapped around the inside with no one allowed to check into their rooms yet. The lobby was 90 degrees with no AC working. Came back after the concert at 12am expecting our room to be ready. Instead another very long line of no rooms ready. A couple in front of us showed pictures of the room they were given on the 3rd floor. The walls were covered in mold, blowers were in the room to try and dry the water logged carpets. The mirror was falling off the bathroom wall. It was disgusting. We decided to drive home instead of taking the risk to breath in the mold filed air and stay in such filth. And the front desk “manager” Jessica was very rude. Hands down the worst experience of my life. The worst place to stay in Baltimore city. Do not stay here!

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Rachel

Great location! Great staff! Breakfast is basic bagels, bread, yogurt, etc. Parking garage is easy, and includes in/out privileges!

Family

4/10

Poor

19 Jul 2026

Jamie

If you intend to check in your room by 4pm don’t book this place. We, along with many others, didn’t get to check into our room until 7:45pm. This made us late for the show we paid $300+ per ticket. The staff was not useful or helpful at all. Gave little to no information as to why rooms were not available. Breakfast was meh.
DO NOT BOOK.

Family_with_children

2/10

Poor

19 Jul 2026

Elizabeth

Arrived to check in at 3:30pm and there were over 75 people in line. Came back around 4:45pm and the line was still outrageous, but decided to wait it out. I stood in line for an hour and a half only to be told the room was not ready. Went back at 7:30pm and was told the room was still not ready. At this point, I requested a refund and was told to contact Expedia. Worst hotel experience ever!

Friends

2/10

Poor

19 Jul 2026

Juliana

The receptionists are fine, but the place is managed terribly. We couldn’t get into our room for hours after check in due to laundry problems.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Tina

The rooms were decent, the breakfast was good

Friends_and_family Family

2/10

Poor

19 Jul 2026

Melanie

After standing in line for two hours on Friday, I finally reached the front desk at 5pm to be told my room wasn’t ready. We went out to dinner and came back at 630, stood in line for another hour and at 730 our room still wasn’t ready. There were fights breaking out in the lobby, trash was piling up on the floor. We were told they didn’t know when rooms would be ready. I ended up cancelling my reservation and driving home- still awaiting confirmation of my refund.

2/10

Poor

19 Jul 2026

marc

Awful management of this hotel. We booked a reservation months in advance. Then at check in time, we had a 2 hour wait to check in because no rooms were ready/clean yet. Got dressed in our car and went out, returned late that night and had to wait another hour to check in and get into our room. No A/C in the lobby, breakfast was terrible, nothing good overall.

Partner

8/10

Excellent

19 Jul 2026

Anita

The property is very close to stadiums . Their free breakfast is just cereal, toast, bagels, muffins, hard boiled eggs, & yogurt. Over all clean hotel & friendly staff .

Family

4/10

Poor

18 Jul 2026

carly

We checked into our room on Thursday, and Thursday night had to switch rooms due to a RAT in our room. After switching rooms we had no shower curtain to take a shower. Not kept up like the pictures show. The staff was nice and did the best they could but would never stay again.

Friends

4/10

Poor

18 Jul 2026

Desiree

It was a discombobulated short staffed the price was outrageous for an average hotel. And the room was just ok the carpet was filthy definitely needed more improvements. I was charged an extra fee after the fact of already paying ahead !!! I will not be staying here again very disappointed!! And the website should be updated with the pictures of the rooms because they look nothing like the photos.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Shanell

Nice

Self

10/10

Exceptional

16 Jul 2026

Natisha

My stay was excellent! The rooms were clean with great air conditioning. The staff was very helpful and friendly. Not to mention the close proximity to the Convention Center and the Inner Harbor!! I love this hotel and will definitely stay there again!!!

Partner

2/10

Poor

16 Jul 2026

Albert

The staff was rude and no information was shared on parking procedures. The rooms were small and old

6/10

Pleasant

15 Jul 2026

Tammy

The lobby was hot. The breakfast was limited. The carpet in our room was damp in front of the sink.

Family_with_children

2/10

Poor

14 Jul 2026

Matthew

Was a horrible stay. First room had crack pipe stuck in toilet. Maintenance got it out and dropped it on the floor and it broke. He wiped the glass with toilet paper and said we are good to go. Changed rooms and the next room had piss all over bathroom floor and the carpet had more stains then a preschool daycare snack carpet. Whole hotel just smelt like piss

Friends_and_family Family

2/10

Poor

14 Jul 2026

renee

What’s your name

Family

10/10

Exceptional

13 Jul 2026

Lou Ann

Room was cool and near good eats and spirits. Staff was very good.

Family

2/10

Poor

13 Jul 2026

Traci

Our experience was horrible at the Days Inn! We got to the hotel to check in at 4:30 & we were told that our room wasn't ready because they were still cleaning rooms. No problem - we decided to go to the ballgame & check in later. We returned to the hotel at 10:30 pm after the ballgame to be told that the house cleaning staff had left for the day & that they DID NOT HAVE ANY CLEAN ROOMS FOR US TO STAY IN. We were told we would get a refund & we still have not gotten a refund yet (after 2 phone calls to expedia). Anyway we were left to fund our own hotel after this. HORRIBLE CUSTOMER SERVICE!!!! Do yourself a favor, do not stay at this hotel!

Family

6/10

Pleasant

13 Jul 2026

Carlos

Room had a cigarette smell, it would also be helpful if before hand the parking fee would be explained.

Self

4/10

Poor

12 Jul 2026

Lauren

We showed up an hour after check-in to be told our room wasn't ready - and then we noticed the mass of people in the lobby just waiting, all in the same boat. Some had already been waiting for hours. Little information was provided by the staff except \"it's not ready yet\" and they would get updates presumably from a cleaning crew, but the registration process was very manual and time consuming. If they had a fully sold-out hotel, they would know this in advance, and should have properly planned a cleaning crew or at least provided better information along the way. The room itself was fine, not great. Attached parking for a reduced rate was nice.

Friends_and_family Family

4/10

Poor

11 Jul 2026

lakesha

Disappointed

4/10

Poor

10 Jul 2026

Kevin

The room functioned to what we needed. However the room stank of pot and cigarette smoke, the water pressure was absent, and the room was barely cleaned. The air conditioner also barely functioned.

Partner

2/10

Poor

10 Jul 2026

Kelly

I would not recommend this hotel.

I booked a room for one night and arrived at 2:50 p.m. I understand that check-in starts at 3:00, so I had no problem waiting to check in. We went and parked the car and I returned at 3:15. By this time, there was a line, so I waited in line only to be told that my room still wasn’t ready.

After waiting even longer in a lobby with no air conditioning, I asked for an update at 3:45. I was told the room was still not ready and that they couldn’t give me any estimate of when it would be available. They said they expected another update at 4:00. When I checked again at 4:10, I received the same answer—they still didn’t know if it would be 15 minutes, another hour, or longer.

The most frustrating part was the complete lack of concern from the staff. I had an event to attend and needed time to get ready, yet no one offered an explanation, or any effort to make the situation right. The staff came across as rude, unhelpful, and indifferent.

I understand delays can happen, but the lack of communication and terrible customer service are unacceptable. Based on my experience, I would not stay here again or recommend this hotel to anyone.

6/10

Pleasant

09 Jul 2026

Stephanie

Our visit didn't start out well. We got there at 5:30pm. The lobby was not air conditioned, it was hotter in there then outside. We were then told our room was not ready and they didn't know when it would be ready. When I said check in was at 3, I was told check in 'starts at 3'. We waited about 30 minutes with 3 kids under 10 when I went back to the desk to ask if our room was ready and thank goodness it was! The room was as described and the beds were very cozy but did not have warm blankets. I called down to ask for more blankets and was told they would try and find some..a nice man brought us two about 30 minutes later that were more of a sheet then a blanket. We skipped breakfast since it was so hot in the lobby. Was a super convient location for what we were doing and the parking was connected right to the hotel. They just need to fix their check in and lobby problems.

Family_with_children

2/10

Poor

09 Jul 2026

Stephanie

The rooms were not ready at check-in, the restaurant was unavailable, the lobby had no air-conditioning and was extremely hot, the room smelled musty and wet

Family_with_children

10/10

Exceptional

08 Jul 2026

TyKisha

Niceee

2/10

Poor

08 Jul 2026

Wendy

Staff was rude

Partner

4/10

Poor

07 Jul 2026

blanca

Pool and pool area closed and looked dirty.
Gym had no air conditioner
Room had old appearance, bed head pealing, sinks and shower rods dirty/rusted. Soap super small.
TV signal lost twice in the same night.
Hallway (6th floor behind elevator) with broken ceiling showing old pipe and floor had a dimple.
Lobby with no AC also.
Advertised coffee place not open
Pictures online did not reflext the actual state of the hotel.

Partner

10/10

Exceptional

07 Jul 2026

Yonzetta

Staff was helpful

Self

2/10

Poor

06 Jul 2026

Kedaisha

There were people in sleep infront of the hotel. Also people drugs and big cockroaches were outside the building. This was a very scary experience for me and my 12 year old daughter.

Family_with_children

2/10

Poor

06 Jul 2026

Avreah

Didn't say anywhere that you had to be 21 to check in

Partner

10/10

Exceptional

06 Jul 2026

Richard

The property was great

Partner

10/10

Exceptional

04 Jul 2026

Rodney

Great

2/10

Poor

03 Jul 2026

Laura

Smelled of cigarettes and weed. Room floors were stained. Pool was closed in June. Breakfast wasn’t even breakfast, it was bread and bagels with no cream cheese. Don’t list it as breakfast if that’s all it is. Received random charge for safe which they said you will get whether or not you use it. It wasn’t even inexpensive the one night we were there.

Family_with_children

6/10

Pleasant

01 Jul 2026

BARRY

Location is without a doubt the best thing going for this location. Staff is knowledgeable about area and very helpful at the front desk. The only things needed here are new carpet, bed frames, a lick of paint, and a good cleaning. During the summer, if the pool is out of order, you should let your customers know. Parking is spot on! Housekeeping staff is brilliant!

Thank you.

8/10

Excellent

01 Jul 2026

Richard

The Days Inn Inner Harbor at Baltimore has been where we have stayed four times over four years. The Hotel is within easy walking distance of the Inner Harbor and other sites which we wanted to visit. The desk clerk has always been very helpful and personable. We were last there when the city was visited by the Tall Ships for the country's 250 anniversary. Too my surprise there were plenty of rooms in the Hotel. It was quiet with no room doors slamming or guests talking in the hallway. Room service is only every two or three days. The place could use a renovation to bring it up to date. Breakfast, which has been well attended in the past, was also quite quiet. It has gone from scrambled eggs with bacon was reduced to a two types of cold cereal, two types of fruit, a very small container of yogurt and a muffin or toasted bagel. Even though it was a hot June, the Hotel's pool doesn't look like it has been used for over a year. We will continue to stay there because it is conveniently located. Its just not what it use to be.

Friends_and_family Friends

6/10

Pleasant

30 Jun 2026

Marcus

This was our 2nd stay. Very nice facility. The 2nd stay, I had to leave early due to work. And a issue arose of the parking validation which was very confusing. After 15 minutes it was worked out. The halls and lobby are very warm. I checked on the staff to make sure they were staying hydrated. Hotel rooms were cool, air was on. Would definitely book again, if need be.

Partner

8/10

Excellent

30 Jun 2026

Michael

It was fine for a quick overnight

Friends

6/10

Pleasant

28 Jun 2026

Robert

Heather at the front desk was overly helpful. The only issue we had was trying to change info on the reservation. Your legal given name is supposed to be used for bookings and not nicknames. It was a bit of a pain trying to change it but, like I said hotel super awesome!

Business

8/10

Excellent

26 Jun 2026

Billy

Good stay clean room too many young folks that was in lobby area didn’t like that

Partner

10/10

Exceptional

25 Jun 2026

Nicole

Great location if you are seeing a show at the basketball arena. Staff was kind but they were clearly understaffed and property was cleanish but dated. Would stay again for a concert

Friends

8/10

Excellent

25 Jun 2026

Tonia

THE STAY WAS GOOD. STAFF WAS VERY PROFESSIONAL.

Self

8/10

Excellent

24 Jun 2026

KETANKUMAR

Good location
But room ac not working

Partner

2/10

Poor

23 Jun 2026

Michael

Worst experience I’ve had by a long shot. My room wasn’t ready until 10:30PM. AC broken during a hot and humid day in June. Staff carried a rude demeanor, wasn’t accommodating, and was not hospitable at all. Great location, but terribly managed. All my friends were horrified by my experience. I won’t be coming back. I’m not being hyperbolic, this is the only bad review I’ve ever written.

Self

4/10

Poor

23 Jun 2026

Anna

I stayed at this hotel for 6 days while I was in town for a conference. Housekeeping did not come to our room once and our key cards rarely worked. I was constantly down at the front desk asking them to reset my key card, and staff were incredibly dismissive and rude.

Business Partner

4/10

Poor

23 Jun 2026

Tamara

I stand behind my 1st review it’s a bed for the night..at least this time the plumbing wasn’t back up, the sink water only worked at 1 temperature and shower allowed you to take a bath at the same time!.

Partner

4/10

Poor

22 Jun 2026

Jesse

Terrible place. Filthy water and cockroaches everywhere. I asked for my money back.

Self

2/10

Poor

22 Jun 2026

Ileana

The carpets were very old and moldy. My allergies were off the charts. The rooms were old and damp. Needs to get updated. No pool, lobby was old and dingy. They never told me about the paid park! 38.00 per night. The elevator and hall were dark. Ordered food from recommended restaurant! Very expensive! The burgers were tiny. Forgot items. No napkins. There are too many newer hotels to stay here . Think twice. Trap.

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Marcus

Had a weired smell upon entering the hotel but the room was decent. Nothing really to note as it was needed for an emergency situation and it served its purpose.

Self

2/10

Poor

21 Jun 2026

Keenan

The hotel is infested with roaches. Within 5 minutes we saw 10 large roaches running from all different areas of the room.

Friends

2/10

Poor

20 Jun 2026

Kelly

I had a confirmed reservation and still waited about six hours past check-in for my room. During that time I was repeatedly told it would be ready “shortly,” but nobody could give me a realistic timeline. I ended up missing a professional event I had registered for because I was stuck waiting in the lobby.

What bothered me most wasn’t just the delay, but how it was handled. I felt dismissed whenever I asked for updates. I was repeatedly told that certain things couldn’t be done because I had booked through a third party, which made it feel like I was being blamed for how I made my reservation rather than being helped. After hours of waiting, it wasn’t until I became very upset and begged for help that anything seemed to happen.

To give credit where it’s due, they did allow me to store my bags before and after check-in.

The room was surprisingly clean, but the hotel is very worn and dated. There were scratched and damaged finishes throughout, and the hallway smelled strongly of mold and cigarette smoke. The bathroom light was broken when I arrived and wasn’t fixed until after I reported it multiple times.

The restaurant was closed, which was not disclosed before arrival, and the breakfast was very limited and ran out quickly.

Overall, the room itself was acceptable, but the six-hour delay, poor communication, and maintenance issues completely overshadowed the stay. I would not stay here again.

Self

4/10

Poor

20 Jun 2026

Thai

Journee the front desk clerk was amazing and helpful. The bathroom is tiny the head boards have rips and tears, the pool or the restaurant wasn't open. I was doubled charge and the parking garage was close- so there was no unlimited use

8/10

Excellent

20 Jun 2026

Donatello

Everything was going well until I got to the parking lot. If I had anything negative to say, it would be about the parking situation.

Business

4/10

Poor

19 Jun 2026

Javier

My air conditioner wasn’t working it was super hot in the room . There was no parking and i was told I can pay for the parking out front for $78 but it not guarantee a spot if I leave and come back. Also I spent about 30 min in the line to check into my room.

Partner

4/10

Poor

17 Jun 2026

Abdallah

I was not given my room for check in until 8:30 PM my room is not ready by housekeeping and there is nothing we can do with that
Showed up at 5 PM I was not giving clear expectation staff did not seem concerned
That only myself there were 8+ people with similar situation
TV does not have any connection to cables or anything
Breakfast is poor
The only good thing is the location very close to the convention center and the price is relatively better compared to other local hotels

Self

2/10

Poor

16 Jun 2026

Dennis

Our anniversary stay at Days Inn turned into one of the most frustrating hotel experiences we’ve ever had. We arrived around noon and asked about early check-in. The assistant general manager was very pleasant and advised us to wait until 12:30 p.m. before entering the parking garage so we wouldn’t be charged for two days, which I appreciated.

When we returned at 3 p.m. to check in, we encountered a line that took over two and a half hours. After finally reaching the front desk, I was rudely informed that our prepaid Expedia reservation had been canceled and was told we should “never book through a third party.” After another hour and a half of discussions, the assistant general manager remembered us from earlier and was able to get us a room. Many other Expedia guests were turned away.

Because of this nearly five-hour ordeal, we missed our anniversary dinner reservations. To make matters worse, the room itself was filthy and clearly had not been cleaned to an acceptable standard.

Poor communication, rude treatment, mishandled reservations, and unacceptable cleanliness ruined what should have been a special trip. I cannot recommend this hotel.

Family

10/10

Exceptional

16 Jun 2026

Robert

yes

2/10

Poor

15 Jun 2026

Tracey

Location was great

Mouse in the breakfast area.

Panhandler in the lobby that led to garage.

Hard to get someone to answer the phone.

Sad, has the potential to be so much better.

Family

2/10

Poor

15 Jun 2026

Eve

When I arrived at the Baltimore Days Inn to check in on 6/13 around 3:30 PM, there was a line of more than 25 people waiting with only 3 frazzled receptionists at the desk. Tensions were rising as most incoming guests (including me) were told that there were no rooms available. The indoor temperature in the lobby was above 90F. There were not enough seats to accommodate all the people waiting. The Days Inn staff told me that I had no reservation with them and turned me away after advising to contact Expedia. I went to the Baltimore Convention Center (where I was supposed to give a talk the following morning at 8am) to ask for help. They referred me to the reception of the Hilton hotel inside the Convention Center. The Hilton had also run out of rooms. The manager of the Hilton reception called 6 hotels in the neighborhood but none had rooms available. The last property that she called as The Study on the Johns Hopkins campus more than 2.5 miles away. This is where I stayed and it costs me $35 each way to commute to the Convention Center.

Self

2/10

Poor

14 Jun 2026

Skylar

Check in was a nightmare we waited an hour in an unconditioned lobby for the staff to figure out an error on their end resulting in us being overcharged. It was so hot that my two children and I stepped outside to let my husband handle it. Baby roaches were all over the front steps, so we went back in and sat in the heat. The 7th floor smelled of animal urine. The tub in the room backed up resulting in cool stagnant water while showering . The room phone was broken. The wall AC WAS SOOOO LOUD! It woke us up each time it cut back on. One of the bed linens had brown stains all over the white comforter. Check out was equally as miserable. The day of check out we were charged two separate totals for the one room we were in. All likely due to the same error that occurred at check in. (The lady deleted the information attached to hotel.com that is apparently a big NO NO, resulting in cards being charged over and over. We have now frozen the card and called our bank. As I sit here at 630pm after check out at 0700am I recieved ANOTHER notification from the bank that the hotel that was PAID IN FULL at check in it attempting to charge me AGIAN!! The pool and restaurant were closed and have been for sometime with no real ETA on opening. Breakfast minimal and stale at best. Stale muffins left open to air, cereal, and plain bread or a bagel with a toaster. BUYER BEWARE!!

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Carolyn

There was only one person working in the morning...she said it's often like that. Guests attending a conference in the city were coming in. We stood in line for 30 minutes before being helped. There were only two people in front of us. Really bad service. Don't blame the receptionist...but the idiot who had her working by herself. When we left after an hour of being checked in, there were around 30 waiting in line to be helped.

4/10

Poor

14 Jun 2026

Grover

The hotel needs a makeover, it has smoke smell everywhere, in the hallways & in the rooms, the carpet has stains everywhere in the hallways in the rooms. They need to upgrade their amenities. My biggest concern was the cleanliness of the place.

Self