Days Inn by Wyndham Baltimore Inner Harbor

United States , Baltimore - MD
BALTIMORE, 100 Hopkins Place
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100 reviews shown

10/10

Exceptional

18 Mar 2026

Jeffrey

Rooms were in desperate need of an upgrade. The entertainment center was falling apart. The vessel vanity impractical, especially for a family. The location made up for any shortcomings being right across from CFG Arena and a few blocks from the inner harbor. Bad communication about the parking validation at check in.

Self

6/10

Pleasant

17 Mar 2026

Brittney

The room was fine. Kind of loud and the breakfast was really bad.

Self

6/10

Pleasant

16 Mar 2026

Kasey

Staff was friendly but very slow. Never had hot water during the two days I was there so I had to take a cold shower. Parking was not included in the price.

Self

8/10

Excellent

15 Mar 2026

Hillary

The hotel overall was decent. We did not have any hot water for showers. We only had hot water in the sink. The toilet seats were loose. I had to go to front desk 3 times to get my parking validation code. The gentleman working the desk in the evening/night was super nice.

Friends

6/10

Pleasant

15 Mar 2026

Cassie

The hotel staff were wonderful. Check in and check out was easy. The key card system seems a bit outdated and didn’t always want to work. Our room did not have hot water at all, and at first I thought it may be due to the hotel being booked for a concert. I tried to run it a couple more times (once more through the night and early in the morning) but it wouldn’t heat up. It seems the hotel may need some upgrades so that may have been the problem. It’s very close to the arena so that was a bonus but for $300 after having to pay for the parking garage I wasn’t really thrilled with it. The hotel discount for parking was a perk.

Partner

2/10

Poor

15 Mar 2026

Matthew

There was no hot water at all. Told the front desk and they said they were aware of it but there was nothing they could do. We checked out early so we could get home early to shower. After being at a concert all night we really wanted to get up and shower.

Family_with_children

10/10

Exceptional

13 Mar 2026

Adriel

4/10

Poor

10 Mar 2026

Sally

very shabby hotel, but closest to Convention Center

Self

2/10

Poor

09 Mar 2026

kristin

Arrived 2 hours past my arrival checkin time and still had to wait over an hour to get my room. Some folks waited two hours for rooms to be cleaned.

Friends

2/10

Poor

08 Mar 2026

Joseph

A terrible experience. The staff was extremely rude and insensitive. Booked this hotel months in advance only to be told when I arrived that they didn’t have a room for me. Blamed it on a glitch in the system but I learned that they simply overbooked. We were one of many left without a room that night despite getting confirmation the night before that we did have a room. We ended up hearing multiple negative stories from people that did end up staying there. Someone had to leave in the middle of the night because there were rats in their room when they returned. Just an overall unpleasant experience with this hotel, and it doesn’t seem like we’re the only ones.

Family_with_children

2/10

Poor

08 Mar 2026

Jason

The staff was very rude towards me and other guests that were checking in at the same time as me, also they didn’t even have a room ready for me and i had to wait over 4 hours for a room to be ready.

Friends_and_family Friends

6/10

Pleasant

08 Mar 2026

David

Room was clean just old with stains on the carpet. Tv didn’t work at first then barely worked after they tried to fix it. Room has a weird smell to it. The bar was closed for renovations. Only good thing is how close it is to the concert.

Partner

2/10

Poor

08 Mar 2026

Karen

I arrived at the hotel around 1:00 PM after receiving an email stating that early check-in was available. When I approached the front desk, I was met by one of the most unfriendly clerks I’ve ever encountered. Without greeting me, she simply shook her head and rudely said that check-in was not allowed until after 3 PM.

I returned after 3 PM and was given a key to Room 510. As soon as I opened the door, I was hit with a strong odor of feces. The toilet was overflowing and completely filled with toilet paper and feces from the previous guest. It was absolutely disgusting and unacceptable to walk into a room that clearly had not been cleaned.

The line at the front desk was extremely long, so I found someone from housekeeping instead. She briefly came into the room, saw the issue, and walked back out. About five minutes later, a maintenance worker named Ron came and plunged the toilet. He later returned with room spray to try to mask the smell. While Ron was helpful, the fact that a guest had to deal with an overflowing toilet from a previous guest in the first place is unacceptable.

The experience continued to go downhill the next morning. Around 9 AM we went to check out the breakfast that was advertised. What we found was extremely disappointing—only two bagels, one yogurt, and some bread sitting in a Ziploc bag. At 9 AM, breakfast should still be fully stocked.

Between the rude front desk service, the filthy room with an overflowing toilet, and the poor breakfast selectio

Family

4/10

Poor

07 Mar 2026

Jean

I don’t think there was a gym. Yes, the water was hot enough.

Self

4/10

Poor

07 Mar 2026

Alexandra

Charged $200/night when normally $80
Dingy rooms
Mildewed stairwell
No hospitality for three nights
Paltry breakfast
No fresh fruit
Mediocre toiletries
Closed restaurant
Comfortable bed
Hot shower
Don’t recommend

8/10

Excellent

06 Mar 2026

Roberto

Clean room, good staff

Partner

2/10

Poor

06 Mar 2026

Janine

This hotel is in desperate need of a renovation. The floor I stayed on stank of rotten carpets it was almost suffocating and hard to be on the floor. The room was not super clean and the bed was uncomfortable. The staff were hardworking and seemed nice.

Self

2/10

Poor

06 Mar 2026

Fred

Complete Dump. Mice
Cheapest breakfast I've ever seen. Slices of whitebread in plastic bags and a toaster. Added a charge for a room safe that was never used. Parking cost as much as the room.

Self

4/10

Poor

06 Mar 2026

Christle

Staff was making tiktok videos while we were trying to check in. I had already did the pre check in in the morning of my check in date and was told when i arrived i needed to add another card bc they couldn't see the card. I did this and within 2 hours born cards were charged and 5 days later, still no resolve. The 50$ deposit they add to the card is too cover any room service you may ask for etc. We used none so that money was going towards to 53$ parking thru don't tell you about bc I'm handicap n use a scooter. So therefore i actually paid over 100$ for that parking space. Staff was unhelpful in the morning and the free breakfast was garage. Orange juice was disgusting, there was nothing hot to eat, nothing but bread products and Cold coffee

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Kathy R

Breakfast was more of a grab and go, no hot foods and limited seating but fresh and fast.
Great location for the price we would stay again. Customer Services were outstanding property is just dated and in need of a makeover.

Partner

10/10

Exceptional

24 Feb 2026

dominic

Clean room

6/10

Pleasant

24 Feb 2026

Kelly

Room was okay, same with staff. Coffee in the room was subpar, bed was comfy, water hot and reasonable price. Could not reach anyone by phone.

Business

2/10

Poor

24 Feb 2026

Gracie

Room was not clean. Elevators smelled of urine. They also gave me a room that had a door handle that was broken it literally fell off when I closed the door. It took me several minutes to reopen & request a room change

4/10

Poor

24 Feb 2026

Mayeli

very disappointing stay. Staff told us parking was covered, but at checkout we were forced to pay. breakfast had almost nothing to eat, hallways smelled like marijuana, and the building is old and needs renovation. Poor communication and overall experience.

Partner

8/10

Excellent

23 Feb 2026

Marlon

Nice beds

10/10

Exceptional

23 Feb 2026

David

Clean, comfortable, cozy, courteous, quiet and restful.

8/10

Excellent

22 Feb 2026

Kim

Great location

Partner

4/10

Poor

21 Feb 2026

Ovetta

Tub was dirty in the hotel. Instead of sending someone to clean it, they moved us to another. No cleaning staff was available. We moved after the concert at 11:30 pm. They charged 2 dollars for a broken safe. Staff was very friendly though. They sent us a text night before stating parking was 38 dollars. It was 50 dollars. Unorganized...

4/10

Poor

21 Feb 2026

Kim

The room smelled like mildew and I seen roaches and mice droppings

2/10

Poor

17 Feb 2026

Natalie

Room had static, hotel provides no parking whatsoever. There's a garage that charges $38 a day with NO in and out privileges. You get what you pay for I guess.

Partner

4/10

Poor

17 Feb 2026

Jayme

The room smelled of cigarette smoke as well as marijuana, the bathroom wasn't clean and the ice bucket was dirty. When I went to the front desk they gave me a bag to put in it. The parking though attached is not through the hotel and they no longer have an affiliation with the garage so it was an additional $160 to park. Front staff was friendly.

Partner

6/10

Pleasant

16 Feb 2026

Kiona

Update rooms and breakfast options

6/10

Pleasant

16 Feb 2026

Cheryl D.

Room was okay but the beds were a little small and the pillows were hard. Thought they had a full breakfast but it was just grab n go so we just had tea and I grabbed a yogurt and an orange. I guess they are renovating right now. Lobby area was just okay could have used a mop and the elevator rugs were filthy. The best part was that the hotel was close to the show at the CFG arena.

Partner

2/10

Poor

15 Feb 2026

Tami

The hotel rooms and guest room floors are terrible. The hotel seems very inviting from the lobby and excellent location to arenas but it is very bad . Don’t stay here!

Partner

2/10

Poor

15 Feb 2026

Rodney

Bed Bug infestation!!!!! Have pictures I want my refund we wasn’t there 10min. I have to find another hotel to stay

Leisure Partner

10/10

Exceptional

10 Feb 2026

murad

Everything was clean

Leisure

8/10

Excellent

08 Feb 2026

Shannon

Front desk was extremely helpful with out check in and check outresolved issues and were super friendly.

Friends_and_family Family

2/10

Poor

08 Feb 2026

Natalie

This was the worst experience we have ever had staying at a hotel. Both rooms we stayed in (they moved us to another room) had mice in them. There was also soemthing going on with the plumbing so we were unable to shower one of the nights. When we spoke with the front desk they just apoligized and said there was nothing else they cohld do. Do not stay here, stay away.it is not clean

Business

4/10

Poor

07 Feb 2026

Coretta

The furniture was out dated abs the bathroom wax tight causing me to slip and fall on the toilet

Partner

4/10

Poor

02 Feb 2026

romeo

Yes it was way to expensive.

4/10

Poor

01 Feb 2026

Lulty

The staff was very nice. But the room had a pretty large roach which gave me the creeps, and although the room was changed I still did not feel comfortable

Friends_and_family Family

4/10

Poor

01 Feb 2026

Monica

Staff was super friendly.
I stayed in the fifth floss and smell like marihuana and made me so sick.
The parking was very expensive too.
And I though that my room included breakfast not a 5 months breath and cold water

Leisure Family

6/10

Pleasant

29 Jan 2026

Bernadette

The room was ok - not fantastic. But my biggest gripe is that I booked this hotel because it had a restaurant in the hotel. My husband cannot walk far (only a few yards). We were informed that the restaurant had been closed since last summer for renovations. There was no info in the hotel about places that delivered food either. And we had to pay $38 to park! That was outrageous!

Business Family

10/10

Exceptional

29 Jan 2026

McKinley

Yes

10/10

Exceptional

28 Jan 2026

Larry

Staff was friendly and helpful. The room was clean and the bed was comfortable.

Self

4/10

Poor

27 Jan 2026

Rodney

Staff was lacking during check in. Water was leaking from the ceiling in the bathroom, had to change rooms.

10/10

Exceptional

27 Jan 2026

shirley

Yes

Self

8/10

Excellent

22 Jan 2026

Tina

The website needs to be updated stating no continental breakfast and no coffee and no resturant the reason I booked it was for those reasons didn’t know it til checked in, not happy about paying for a safe for 2 rooms one room 2 nights other room 7 nights that’s almost 20.00 that we never used that you get the money for also my son left the garage on Sunday about 7:00 pm he had to pay 70.00 at the gate which parking was already added to my room they shouldn’t of charged him 70.00 only the difference from 5:00pm til 7:00 pm but he had to pay it so now i also had to pay it it’s on my bill, the staff was very nice. Would like to get my 70.00 back for parking that was charged twice. I paid almost 400.00 for parking between the 2 rooms. Thanks

Partner

4/10

Poor

20 Jan 2026

Katherine

Dirty stained linens. Clean linens on top of dirty stained linens.

2/10

Poor

20 Jan 2026

Aaron

Staff was great. Room was absolutely terrible. Outlets didn't work, mold on the bathtub where we had my 2 month old niece and come to find out the room wasn't even supposed to be in use at all. Mice ran through our room and under the AC unit. One of the cheapest places around and still wasn't worth the price. Charged me extra as well and will be fighting it.

Business

2/10

Poor

20 Jan 2026

Paula

The staff was the only good thing about this property. I killed a cockroach in our room. My daughter ended up with a rash and a GI thing overnight which can be related to cockroach feces.Got moved to another room that had grey bugs with black stripes under our “clean sheets.” The next room we moved to had a broken toilet that ran continuously. The fourth room we moved to had a missing freezer door and ended up freezing all of our refrigerated food. The one morning I went downstairs there was water pouring through the ceiling in the lobby. I don’t know how the staff keeps working and smiling and being polite. They are true gems that deserve better working conditions.

Business Family

8/10

Excellent

19 Jan 2026

Marcia

Staff was excellent. Besides a few hiccups in our check in the over all experience was good.

Friends_and_family Family

4/10

Poor

18 Jan 2026

Ashley

Got there and the internet was out could not check in. Card reader for door was broken. Waiting forever to check out because the person left the front desk. Almost out of everything for the poor selection for breakfast. Room was a little dirty, outlet for lamp did not work or even turn on.

4/10

Poor

17 Jan 2026

Nicole

The phones were down had no access to concierge check in only one person at desk waited 20 min the. Park came back to validate ticket took over 20 min because there was only one person. At desk.

Leisure Family

10/10

Exceptional

15 Jan 2026

Benjamin

Room was great and fantastic location. We will definitely stay there again next time we go to Baltimore

Business Partner

2/10

Poor

15 Jan 2026

Nurdan

Smelly depressing old rooms, double booking and unknowledgeable staff

Business_and_leisure Self

10/10

Exceptional

11 Jan 2026

Angel

Cost efficient, peaceful, etc

10/10

Exceptional

11 Jan 2026

Trika

Yes it was very nice

Leisure Partner

4/10

Poor

09 Jan 2026

Lloyd

Poorly maintained and run down. HVAC very noisy. \"Grab and Go\" breakfast was gone---it literally was missing both days. Sure, new owners are part of the reason for slippage as they establish procedures, but this is no longer a viable business class hotel unless it gets some major upgrades. A great location will get it another chance, but if no major improvement, it will be the last chance.

Business Self

2/10

Poor

09 Jan 2026

Miranda

My husband and I booked this hotel in advance. Upon arrival, we were told we could not check in due to technology issues and would have to work with the third party to get our money back. We were stuck in Baltimore with no hotel and had to spend extra money to find another. We asked why we were not notified about the issue prior to arrival, and never received a response.

Partner

2/10

Poor

08 Jan 2026

Charles

No hot water

6/10

Pleasant

02 Jan 2026

Nadege

poor beackfast ( cereal and toast). old hotel but value for the money

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Gus

Clean room and good breakfast

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Melissa

Breakfast was only cereal and milk, bagels with butter, coffee , tea, hot water and instant oatmeal.

Leisure Partner

8/10

Excellent

01 Jan 2026

Derrick

Yes

10/10

Exceptional

30 Dec 2025

Clossena

Everything was great just need a upgrade

Leisure Partner

6/10

Pleasant

26 Dec 2025

Jill

Bathrooms was not the cleanest and needs to be updated.

10/10

Exceptional

25 Dec 2025

Lekeisha

I’m a person who loves good customers service clean rooms

Self

6/10

Pleasant

24 Dec 2025

priscilla

Place very small...They say non-smoking but can smell n see

8/10

Excellent

21 Dec 2025

takishia

Convenient location, easy parking, accommodations satisfactory.

8/10

Excellent

21 Dec 2025

Gloria

The people at the counter were very friendly

6/10

Pleasant

21 Dec 2025

jeter

Hotel offers no smoking rooms....however, the smell and stitch of Marijuana reeked in the whole place. Plunbing was horrible as far as the toilets go. They should change the photos listed because the pool isnt open aa well as the restaurant

Leisure Self

10/10

Exceptional

20 Dec 2025

Wesley

good location walkable to the stadiums

Leisure

6/10

Pleasant

19 Dec 2025

Janet

The room was not clean when we walked in. There were little black bugs in the tub. Had to call the

6/10

Pleasant

17 Dec 2025

Kundan

The bathroom was dirty

4/10

Poor

17 Dec 2025

Valerie

Too loud and bed mot comfortable

2/10

Poor

14 Dec 2025

Jay

We came back to room after being out and had already unpacked,showered and were pajamas and light blew in bathroom.Maintenance arrived like 45 minutes later around 9:30 pm as we were ready for bed.He tried to change light but found out fixture was hanging by 2 Wires.
We had to to dress,pack up and switch rooms which was not convenient at like 10 o’clock at night.
Went to check out next morning and explained our plight to front desk and gal was very snooty and offered a simple I’m so sorry.
I’m sorry,but if you ask someone to switch rooms at 10:00 pm because of maintenance issues then there should be some sort of compensation other than boo hoo I’m so sorry.
We will not return to this hotel.
I was raised in the age that the customer is always right.
Very non professional.
Thanks,Jay

8/10

Excellent

14 Dec 2025

Kim

The staff were all so nice.

Leisure Partner

6/10

Pleasant

14 Dec 2025

Ronnie

Hallway was full of garbage. I advised hotel staff and I was told it would be clean the next morning. I saw housekeeping, but there was effort to clean up the garbage that was all over the hallway and in front of my hotel room. The room was adequate.

Leisure Family

4/10

Poor

13 Dec 2025

Melissa

Room had very stained carpets, mismatched paint on walls, broken furniture, and the shower caused a flood in the bathroom. The “included continental breakfast” was white bread for toast, fruit loops, and yogurt. Not worth $400 a night plus parking.
The staff was very nice and accommodating and the beds were clean.

Leisure Family

10/10

Exceptional

13 Dec 2025

Kristin

Staff is so helpful and friendly. Adjacent parking garage is such a convenience, easy walking distance to a couple food options. So close to the convention center

8/10

Excellent

13 Dec 2025

Zach

The rooms were dated, floors were stained, and headboards torn up, however linens were clean, the entire staff were great, and the location with attached parking was really the reason we stayed there.

8/10

Excellent

09 Dec 2025

Marialys

Incredibly close to the Baltimore Convention Center. Friendly staff. A little run down and old so don’t expect luxury.

4/10

Poor

09 Dec 2025

Jonathan

Card reader at back was unreliable. Room did not have hand soap. Breakfast only provided stale cereal. All containers of milk and juice were open, utensils were not wrapped and provided in large containers that required touching multiple. Random minor additional complaints that I don't have the time to highlight.

Business Self

8/10

Excellent

08 Dec 2025

Kia

Room was decent. Hotel could use some upgrading.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Kerri

Excellent staff, clean room! Hotel felt very safe.

8/10

Excellent

07 Dec 2025

Delton

Yes the staff was very courteous even though it took a while to check in because the computers were down

Leisure Partner

8/10

Excellent

07 Dec 2025

DOMINIQUE

Clean and friendly front desk

Family_with_children

8/10

Excellent

07 Dec 2025

robert

Room was clean

Leisure Family

10/10

Exceptional

07 Dec 2025

Christine Mcgrath

Staff was very helpful

4/10

Poor

06 Dec 2025

Steven

No late bar, not brand-new rooms and the TV was notworking conot

10/10

Exceptional

04 Dec 2025

Angela

Great staff! Great location! Great staff!! Will be back

8/10

Excellent

02 Dec 2025

Nicole

The room was clean. Staff was friendly. The bathroom was tiny. It needs updated. But, the convenience to be close to the convention center was nice.

Business

10/10

Exceptional

30 Nov 2025

Luka

This property is close to a lot of venues and restaurants.

Leisure Family

6/10

Pleasant

28 Nov 2025

Joshua

Room was dated. The person at the front desk young person with glasses was absolutely horrible to deal with. There was an older gentleman that was always smiling and greeting you with a big smile and wave

Business Friends

2/10

Poor

23 Nov 2025

Shawanda

The bathroom was dirty. There was hair on the floor and the shower was dirty. The toilet also did not flush properly.

Leisure Friends

10/10

Exceptional

21 Nov 2025

Jacqueline

Excellent

Business

10/10

Exceptional

20 Nov 2025

Dell

Was great

Leisure Friends

4/10

Poor

18 Nov 2025

Christen

Room was not clean, found parts of a syringe on the floor and other trash next to bed, stained curtains and visible dirt of light switch. Parking was in a garage behind the hotel for 38.00$ beware. Street parking free on weekends if you’re into it. I prepaid through 3rd party (Hotels.com) so I did NOT receive any type of compensation for the disgusting room that me and my infant had to stay in after bringing it to the staff’s attention. The breakfast was awful slices of bread in a sandwich bag and cereal. Definitely not what I expected when staying Downtown. Never again for me!

Friends_and_family Family

8/10

Excellent

14 Nov 2025

Sara L

Not bad

Friends_and_family Family