Royal Sonesta Harbor Court Baltimore

United States , Baltimore - MD
Baltimore, 550 Light Street
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100 reviews shown

2/10

Poor

11 Mar 2026

Pavlo

Advertised photo description of rooms are misleading. Room that we booked looked nothing like the photos of it on Expedia website. Harbor view advertised is blocked by rooftop. 2 sofas/couches advertised - we had 0. Also strange smell in the room. After you check in refunds are not possible. So be aware. Good luck.

Partner

10/10

Exceptional

10 Mar 2026

MaryElizabeth

The pool was amazing, absolutely perfect and clean!

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Rob

An amazing stay from start to finish! Our room was not ready upon check in and to our surprise we were upgraded to the presidential suite. The unexpected room upgrade truly added to our engagement celebration and made our stay unforgettable. All the staff were very friendly, attentive and made us feel exceptionally welcomed. Definitely would recommend and would stay here again!

Partner

10/10

Exceptional

09 Mar 2026

Mary Beth

The bed was very comfortable, and I enjoyed my stay.

8/10

Excellent

08 Mar 2026

Charles

We've been staying at the Harbor Court for over thirty years, whenever we're back visiting. While I still think it's a great place, I'd say that the price is a bit higher than is justified by an interior that hasn't really been significantly updated since the 1990s.

The staff was always helpful and friendly. At least when you spoke to them in person. They also use a texting process that doesn't actually seem to work, other than to get you signed up for their loyalty program. I never got an answer the several times I posed questions over text.

I'll say that I got an \"upgrade\" e-mail that indicated I could pay a little more for a larger room on the 6th floor. That upgrade was available when I checked in, but it was on the third floor and had fewer windows. I brought it to the staff's attention immediately, but I never really got a resolution, other than that they agreed to knock a little bit of the upgrade charge off. I wouldn't have \"upgraded\" had they not falsely stated what the upgrade would be, so that was disappointing.

Partner

8/10

Excellent

08 Mar 2026

Theodore

I was in town for a convention and this hotel met my needs. The staff was lovely and helpful when possible. I will say it left a little to be desired in some areas: it's clearly been a long time since it was last renovated, it's a little shabby in places. My room faced the \"courtyard\" which is an active driveway, so I could hear cars coming in and out all night. Also the smoke/vape detector droned quite loudly and they said that's normal. I probably wouldn't stay here again, especially for the price, but it was fine.

Self

8/10

Excellent

06 Mar 2026

Phyllis

Great clean hotel and had a wonderful view of the harbor. It was quiet. My main concern was the restaurant. I went once and sat and never recognized and a second time it was closed. I did use the coffee shop but it closed early. Staff very nice. I would stay again if I knew the restaurant would be serving.

8/10

Excellent

04 Mar 2026

Frank

Good heating system. But the bed was too soft. Also, I was told at checkout that I would get a receipt by email, and did not receive it.

Self

10/10

Exceptional

03 Mar 2026

Kahpri

Martin at the front desk was so professional, polite and helpful. I enjoyed my stay thoroughly and would highly recommend.

10/10

Exceptional

03 Mar 2026

vadim

Nice hotel with nice Staff and great location

Partner

10/10

Exceptional

03 Mar 2026

Deven

Great experience would love to come back

4/10

Poor

01 Mar 2026

Jon

I did give my feedback to the hotel front desk. The room (751) is right next door to the elevator, and it's not properly sound insulated to the point I couldn't sleep and it sounded like explosions were happening. (I did call and tried to change rooms but you were sold out). Also, the shower water (both at night and in the morning) was never hot. It was warm, but not hot... probably only about 95 degrees (I own a hot tub so I know what 104+ feels like, most hotels operate at a max of 110 to even 120). So unfortunately, it was a pretty miserable experience for what it was supposed to be.

Self

10/10

Exceptional

01 Mar 2026

Samuel

Perfect! Great Customer Service!

6/10

Pleasant

01 Mar 2026

Laquasia

Besides the loud music the first night I was there everything was good

10/10

Exceptional

01 Mar 2026

Edward

Staff was absolutely amazing and personable. Room was very clean and exactly as described. Very convenient location for walking around the harbor. The restaurant and bar was not only tasty but had a good vibe.

10/10

Exceptional

01 Mar 2026

Margo

Seemless registration and found a perfect upgrade for me. View of the Harbor was EVERYTHING!

10/10

Exceptional

28 Feb 2026

Jacek

Self

6/10

Pleasant

27 Feb 2026

Stephen

The bedding was in poor condition The down comforter was flat as a pancake
I complained and the brought a summer cotton blanket.That is unacceptable in the middle of winter.
All of the electrical outlets in the bathroom were not working .
The staff were mostly pleasant

Partner

10/10

Exceptional

27 Feb 2026

JEREMY

Beautiful rooms and I can't say this enough. The staff were just unbelievably friendly and helpful. Thank you guys

Partner

10/10

Exceptional

27 Feb 2026

James

Great hotel and staff.

Partner

10/10

Exceptional

25 Feb 2026

Tameisha

Everything was lean in neat we loved it

8/10

Excellent

24 Feb 2026

Howard

The staff was Good

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

sam

Nice hotel and great location.

10/10

Exceptional

22 Feb 2026

Betryn

Had a wonderful stay at Royal Sonesta Inner Harbor. Rooms were clean and well appointed. Used every offered indoor (this stay was in February) aminity -- pool, hot tub, sauna, gym and meditation room -- all clean & well designed. Staff & service was amazing... from the friendly/helpful doorman, the 24-hr reception desk (thanks Tre), the onsite lounge (serving French 75's), and Adrian (in the coffe shop). Housekeeping and maintenance (who delivered a microwave to the room upon request... and in record time) -- everyone seemed to embrace a guest-first, welcoming demeanor.

This is a slightly older hotel. Although very comfortable, it could stand a tad of updating in places. Happy to overlook any older features, however, due to the floor to ceiling in-room views of the infamous Baltimore Harbor.

Will definitely stay again.

Friends

2/10

Poor

22 Feb 2026

Timothy

Requested a king sized bed but was told there were none available, amenities were awful, poor service at the poor excuse for a restaurant/bar and the coffee shop didn’t have any ice for a simple iced latte. Awful stay and would never stay there again

10/10

Exceptional

21 Feb 2026

Marcus

Great staff amenities were good. Housekeeping was great

Partner

8/10

Excellent

21 Feb 2026

MARY

Very nice room/accommodations. Very clean. Only issue was there were a lot of kids still in the pool after 9pm. Another couple and me and my partner went down to relax after a long day and it looked like a pool party. Perhaps putting a time on children or parties in the pool would be more accommodating to other guest.

10/10

Exceptional

20 Feb 2026

Tyler

Big rooms, great location

10/10

Exceptional

20 Feb 2026

Larry

Loved the pool and gym

Partner

10/10

Exceptional

20 Feb 2026

Gloria

Staff were wonderful , Clean rooms and great food!

Self

10/10

Exceptional

20 Feb 2026

Tiffany

I really enjoyed my stay this isn’t my first time here but each time I’ve had a better experience. I will be booking again soon thank you again for having me for Valentines weekend ❤️

Pet

10/10

Exceptional

20 Feb 2026

ALMOTASEMBELLAH

Staff extremely nice

2/10

Poor

19 Feb 2026

Carly

The second queen bed was slanted and extremely uncomfortable. Parking was expensive and not free at $30 a day and was only discounted by $2.00 from the hotel. The pool and hot tub were not clean. The wall of the pool and hot tub were moldy and the ceiling was falling apart with water damage. Breakfast was also not included. I wouldn’t recommend staying here and probably suggest there are better options.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Barry

Clean room, friendly staff, spacious room, great amenities

Partner

10/10

Exceptional

19 Feb 2026

Vicky

This hotel is beautiful and a great value. My room was meticulously clean, staff are inviting & friendly and the location was perfect for my work meeting. I did not opt for a harbor view and will consider it next time. Parking was convenient and I will make sure to take advantage of the gym facilities next time.

Self

8/10

Excellent

17 Feb 2026

Tabatha

Clean Room , staff was amazing

10/10

Exceptional

16 Feb 2026

Ebonique

Amazing staff all the way around! Enjoyed a swim, no hassle parking and a great cappuccino every morning from the cafe.

Leisure Self

10/10

Exceptional

15 Feb 2026

Cary

Great view and staff. Room was large and comfortable.

8/10

Excellent

14 Feb 2026

Marge

Room was clean location was good just a good stay

10/10

Exceptional

14 Feb 2026

Nathalie

Rooms were clean and staff was very accommodating.

10/10

Exceptional

12 Feb 2026

Aidah

Nice room, nice staff

Business Family

10/10

Exceptional

10 Feb 2026

Tom

Great Stay!

Leisure Family

10/10

Exceptional

09 Feb 2026

Scoey

Great service!

Leisure Partner

10/10

Exceptional

09 Feb 2026

Kayla

Wonderful

10/10

Exceptional

08 Feb 2026

Alex

Nice room

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Shameika

Love room view pool etc. Everything

10/10

Exceptional

08 Feb 2026

Aileen

Clean room, good amenities. Restaurant and bar was convenient

Leisure Partner

10/10

Exceptional

08 Feb 2026

Sara

Great room, great service

10/10

Exceptional

07 Feb 2026

Mecca

Hotel is a really great location, staff was really nice and the rooms were nice and clean

10/10

Exceptional

05 Feb 2026

Lauren

Great

6/10

Pleasant

02 Feb 2026

Ursula

The hotel smelled strongly of weed throughout our stay, and the staff was less than helpful and generally unfriendly. The bar and restaurant were out of several items, and service was extremely slow. On top of that, the parking situation was a major letdown—you have to walk outside to reach the actual hotel, which was inconvenient and unexpected.

Leisure Family

6/10

Pleasant

01 Feb 2026

Bryan

Services at the restaurant was really slow! Food was not good. Had a handicap man working in the valet. Place smells old

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Michelle

No free breakfast and dinner wasn’t good

Leisure Family

10/10

Exceptional

27 Jan 2026

Mark

Clean room, great view and amazing staff

4/10

Poor

27 Jan 2026

Rachel

Room and ammenities

10/10

Exceptional

26 Jan 2026

Mauro

The hotel offers a great view, but the restaurant is a major disappointment. It closes early without any prior notice, leaving guests without a place to eat. The menu is limited, and the service is unfriendly.

Business Self

10/10

Exceptional

26 Jan 2026

Cleide

Excelente, everything was great !

Leisure Family

8/10

Excellent

19 Jan 2026

Tamika

The staff is TOP TIER! Extremely polite and professional which I can appreciate these days. From the valet to the front desk to the housekeeping staff, everyone was kind and helpful. Huge kudos to the staff!

We initially booked a harbor view king suite but upgraded to a corner suite to accommodate guests who were meeting us there and celebrating our occasion with us. Although the room was very spacious, clean, and functional, there were some cosmetic issues that would remedy the less than 5 stars issue. There was broken wood on door frames, broken closet door handles, stains on many fabric chairs, and the shower door and drain cover in the master bathroom were both off track/broken. Other than those minor details, the room was gorgeous and the view was breathtaking! If I could offer 2 suggestions that would have enhanced my experience, update the TV’s (couldn’t see channel numbers or connect to apps) and provide ingredients for toiletries provided by you all (for folks with allergies).

At no fault of the hotel, we did receive one noise complaint for our music which was a tad annoying because we were very careful not to play it loud enough to hear on the other side of the door or hallway. Maybe the adjacent walls are thin but I’m sure whoever complained wished they would’ve chosen the music over the sounds the music was masking. Oh well. Overall, great stay and can’t wait to come back!

Partner

10/10

Exceptional

19 Jan 2026

Quishanna

This hotel was so beautiful and a great price!!! Staff was pleasant and the parking was so convenient.

10/10

Exceptional

18 Jan 2026

Liza

Wonderful

Leisure Family

10/10

Exceptional

16 Jan 2026

Keon

Very clean and convenient location. We were able to walk across to the harbor. Staff were very polite and excellent customer service. Free parking. Definitely will be staying there again.

Partner

6/10

Pleasant

15 Jan 2026

Ronald

Ordered two filet mignon with sides, and all the food was cold. There was only enough masked potatoes to fill maybe two spoons. They told me twenty minutes and it took 40. The older gentleman went to see what was taking so long, so that was nice. But the food was still super cold. We also paid for parking by giving our license number to the front desk like all the signs tell you to do but still had to pay for parking. Tthey charged me 58 dollars and the parking garage price was only 30 dollars. So that’s an up charge of 28 dollars. Kinda ridiculous. Then when I get to the gate the gate won’t open. I called the front desk and was left on hold forever and told by the garage I had to pay again and I’d be reimbursed. Which still hasn’t happened. I paid a lot of money for my suite with a really good view and don’t see why someone couldn’t have cleaned the couch by the window.

Partner

10/10

Exceptional

12 Jan 2026

Ana María

Great hotel and great location

Leisure Family

10/10

Exceptional

11 Jan 2026

Travis

The room was spotless. Wish there was a microwave available in the room. I was very comfortable inside and outside the room.

10/10

Exceptional

06 Jan 2026

Paulette

I did not know they had breakfast there

Leisure Pet

8/10

Excellent

05 Jan 2026

Tevin

The harbor view

Leisure Partner

10/10

Exceptional

02 Jan 2026

Lakeisha

Amenities and staff was very professional

Partner

10/10

Exceptional

02 Jan 2026

Shurod

Had a very enjoyable stay. Nice, clean and relaxing atmosphere. Will return again.

Partner

10/10

Exceptional

02 Jan 2026

Andrea

Other than the rude guy working the restaurant ALLLL other staff including security treated us literally like Royalty & made our stay beyond worthwhile. We definitely intend to return to this establishment. The food and coffee were exceptional.

Leisure Family_with_children

6/10

Pleasant

02 Jan 2026

Scott

Amenities, room, staff

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Ernest

Everything was great!

Partner

10/10

Exceptional

01 Jan 2026

Zohreh

The room was spacious and very clean with a great view to watch the new years fireworks. The staff were very helpful and nice.

Family

8/10

Excellent

01 Jan 2026

Stephanie

The New Year’s Eve dinner wasn’t that good. Previous years it was much better. Having one wait staff member is not good.

Partner

6/10

Pleasant

01 Jan 2026

Maleena

Yes

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Katherine

I was in Baltimore for two nights with my daughters to see Wicked. We loved the Royal Sonesta! The location was great - overlooking the Inner Harbor and walking distance to lots of restaurants/kid-friendly attractions. Our room was clean and *very* quiet, beds were comfortable, and the bathroom well-stocked. The indoor pool and hot tub were both very nice, parking was easy, and the staff was very friendly. And my girls loved “hiding” on the sofa in front of the window.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Rodney

Great hotel…

10/10

Exceptional

28 Dec 2025

Alethea

Everything was great !!

10/10

Exceptional

28 Dec 2025

christopher

Was unable to control the temperature on the room

Leisure Friends

10/10

Exceptional

28 Dec 2025

Scott

room was great, hotel was convenient and the staff was excellent

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Hilton

Great location with swimming pool indoors for kids

6/10

Pleasant

26 Dec 2025

Myia

Staff were

10/10

Exceptional

24 Dec 2025

Sarah

Clean room. Nice bathroom. Big room.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Leonard

Great location. Close to everything

Leisure Family

10/10

Exceptional

22 Dec 2025

Ellen

Adrienne in the coffee shop is lovely and kind. Gluten-free options would have been good. Michele at the front desk plus the valets Tony and James were great. Elena and the housekeeping staff were very reliable and efficient. Thank you!

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Rachel

Lovely staff and a fantastic health suite. My room was nice but noisy.

Leisure Self

8/10

Excellent

21 Dec 2025

Christopher

Friendly staff and decent room. Pool was heated and the hot tub is big. Bummer the sauna is under construction. Great location with harbor views!

10/10

Exceptional

21 Dec 2025

Lisa

The staff was excellent, very polite and friendly.
The room was gorgeous. Very clean
The view was spectacular especially at night!
Overall, a great experience! Very pleased

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Marvin

Excellent service, Easy checkin. Very accommodating

10/10

Exceptional

14 Dec 2025

Elaine

Quick and courteous check in. Hotel was an easy walk to M&T stadium and restaurants after game. Very clean and comfortable room, handy and reasonably priced parking

Leisure Partner

8/10

Excellent

13 Dec 2025

Darlene

What stood out is how the staff handled a mishap...we were reassigned to another room because after a day of fun we returned to an unclean room. We were upgraded to a suite with a harbor view (lovely).
The staff were friendly, helpful, and professional.
One thing that is not a favorite of mine is carpet in the room.
Good central location. Parking is pricey. Breakfast is not included and there is fee charged for amenities. Overall, we enjoyed our stay!

Business_and_leisure Partner

10/10

Exceptional

12 Dec 2025

Maria

Room was spotless and the staff was couteous as always.

Business_and_leisure Family

10/10

Exceptional

08 Dec 2025

Nicole

The hotel is gorgeous. Great amenities. In formula espresso … I would encourage som gluten free breakfast options.

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

jason

Yes the room was clean and the front desk was nice

Leisure Partner

10/10

Exceptional

07 Dec 2025

Sarah

Big room with great view!

10/10

Exceptional

06 Dec 2025

Ashley

Amazing view!

Business

10/10

Exceptional

05 Dec 2025

Catalina

Hot tub and sauna were closed for repairs. Waiting time at the café for breakfast was ridiculous

Leisure Partner

10/10

Exceptional

01 Dec 2025

Michael

Great room perfect for traveling to a Ravens or O's game.

8/10

Excellent

01 Dec 2025

Sheila

It was ok

Business

10/10

Exceptional

01 Dec 2025

Toni

I always enjoy my stay here. It’s my getaway without having to go too far. It’s always peaceful, clean, and stress free. The only thing I would suggest is maybe having better access to the garage. I’ll definitely be back, I love it there!!

Leisure Self

6/10

Pleasant

29 Nov 2025

Iryna

The staff was very nice, but the hotel has definitely seen better days. None of the outlets in the bathroom were working, one of the towels was dirty, and the toilet sounded like a wounded animal. Room was very specious though and location is great.

Leisure Family