Name: Tru by Hilton Baltimore Harbor East
Address: 411 S Central Avenue, Baltimore, 21202, US

10/10

Exceptional

21 Jul 2026

Donald

Excellent stay. Conveniently located, friendly staff, and clean and well-maintained property. Little Italy Garage across the street is $20 for overnight parking ($25 if you need in and out priveleges, which you can get by validating with the hotel. Only 5-minute walk from Pier Six Paviliion and Power Plant Live.

Self

10/10

Exceptional

19 Jul 2026

christine

Parking was easy and affordable! Staff were wonderful! They were ever welcoming and helpful. Room was clean. Hotel was quiet!!

Friends_and_family Friends

8/10

Excellent

18 Jul 2026

Kaigh

The rooms are clean, they are just more dorm-like then hotel(ly). It's not a

10/10

Exceptional

16 Jul 2026

Stephen

We came into town overnight to go to a ballgame. The property was clean and inviting. The front desk staff were awesome and helpful at check in.
The room was very clean and plenty of room for my son and I. The bedding and sheets were very comfortable. Only minor thing that could be improved is the water pressure in the shower.
The breakfast in the morning was very good.
The surrounding area around the hotel felt safe though I didn’t walk around in the neighborhood….. I really felt like the hotel itself was great and I thought the pricing was very fair. I would definitely stay there again!

Family

10/10

Exceptional

14 Jul 2026

Meniyah

The room was really spacious, more than I expected. The front desk was very helpful and made checking in a breeze.

Family

10/10

Exceptional

13 Jul 2026

Tiffany

Great location. Staff was very nice, and hotel was clean. The breakfast and coffee station are nice to have. Water pressure wasn’t great but otherwise, very satisfied with our stay.

Friends

10/10

Exceptional

11 Jul 2026

Michael

From the second the door opened the staff they were beyond inviting and welcoming. The room and property were clean and smelled lovely throughout. The only downside was under the bed was a little unkept. Other than that nothing else was wrong with my visit and I hopeto visit again very soon. 9.1/10

Self

6/10

Pleasant

10 Jul 2026

Andrey

The hotel is truly 2 stars. The halls smell like an old motel. Overall, it's a very mediocre place. You get what you pay for.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Kari A

Parking garage across the street, about $20 a day. Room was clean, quiet and in a great, safe walkable area. Breakfast was just ok. Ran out of pancake batter often in the pancake machine and was slow to refill. Not too many options at breakfast, but otherwise great hotel for families. Walk a couple blocks to an ice cream place called “Crave.” You won’t be disappointed!

Family_with_children

10/10

Exceptional

06 Jul 2026

Weiyue

Location is idea. parking is very convenient ($20 per parking max)

Partner

6/10

Pleasant

05 Jul 2026

Rodney

Convenience

Self

10/10

Exceptional

01 Jul 2026

Norman

Nice property at a good location.

Family

2/10

Poor

29 Jun 2026

Frank

The staff was awesome, the hotel was very clean, the breakfast was delicious, 12pm check out, the parking was easy and affordable. I felt safe until in the middle of the night we were contacted by my brother who was also staying there asking where we were. We let him know we were in bed, it's after 1 am. He informed us that the hotel had been EVACUATED because the fire alarm and an announcement was made that there was a fire in the building. The only thing is our alarm which is directly on the wall by the bed never went off, we never heard the announcement and was never checked on or notified be the hotel staff. By the time we were getting ready to go out, they were all returning back inside. I called the front desk and was informed that the alarm was on for over 2 minutes before it was silenced. We never heard a peep. I was so upset, anxious and nervous I couldn't even go back yo sleep. I normally highly recommend this hotel, but room 714 is not a safe room. I highly recommend you ask if the alarms are working before staying there.

Family

10/10

Exceptional

29 Jun 2026

consuelo

Rooms are clean. Parking building across the hotel entrance. The location is within Little Italy, which is great if looking for good Italian restaurants. Location distance to area attractions is like 15 minutes walk on an average.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Jorge

loved it

Family_with_children

8/10

Excellent

28 Jun 2026

Jill

Great location in Fells Point with many bars/restaurants within 10 minute walk. Property was well kept. Friendly staff. Good breakfast options. My only complaint is the bed…too firm for my liking.

Partner

8/10

Excellent

28 Jun 2026

Margaret

Staff was very helpful. Had many questions, and answers were clear and easy to understand.
The breakfast was adequate. Nothing fancy but definitely filling.
Room, elevators, hallways, entryway - very clean.

Family

10/10

Exceptional

27 Jun 2026

elizabeth

Very comfortable bedding. Much quieter than other hotels in the area

Self

10/10

Exceptional

24 Jun 2026

Elisheva

Rooms were clean, staff was lovely, the gym was well stocked. Location was ideal. Wonderful place to stay overall.

Partner

8/10

Excellent

22 Jun 2026

jonelle a

If one has a diet that does not include PORK you will be limited.

Partner

10/10

Exceptional

21 Jun 2026

Tanya

The front desk staff were exceptionally nice to everyone!! Upbeat and friendly!

Partner

10/10

Exceptional

18 Jun 2026

Alise

Great staff! And good breakfast. Clean, simple hotel. Felt safe as well.
Parking is across the street, just FYI.

Family

10/10

Exceptional

11 Jun 2026

Sandy

The room was very clean and the front desk staff was very friendly and helpful. Would definitely stay again

Partner

8/10

Excellent

09 Jun 2026

Olga

Everything was great except water pressure

Partner

10/10

Exceptional

07 Jun 2026

Taylor

Best stay.

Family

10/10

Exceptional

07 Jun 2026

Jennifer

Excellent

Self

4/10

Poor

06 Jun 2026

Mark

You had to pay separate for parking and it was expensive. The mini fridge in the room was not cold. We were woken up at 6 AM by a fire alarm, the sixth floor, where you had to take the stairs all the way down, and back up when it was over because the elevator does not work until the fire department comes.

Self

10/10

Exceptional

05 Jun 2026

Trevor

Staff was very friendly and accommodating.
Shower needed some repair on bottom of tub.
Room was clean, spacious, and tidy.

Self

2/10

Poor

04 Jun 2026

Shannon

Its in a really scary part of town, also my dog was sick so we didn't actually check in and I couldn't get a credit to stay at another Tru by Hilton which sucks because I'm traveling 1500mikes and will be frequently stopping!!

Pet

10/10

Exceptional

02 Jun 2026

Jennifer

Second time staying here, always clean and super friendly staff. Room was perfect and the bed comfy. Would definitley come hack.

Self

10/10

Exceptional

01 Jun 2026

jennifer

Excellent stay! Staff delightful!

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Robin

This was one of the most positive hotel experiences I’ve had in recent years. All of the staff were extra friendly and helpful. The breakfast was great. The room really nice as well as clean. And the location was excellent. We could walk to Little Italy and the aquarium.
Finally, the price was good! I couldn’t recommend it more highly!

Partner

2/10

Poor

30 May 2026

Natia

I booked a room with a king bed and when i arrived i was tild that type of room was no longer available. I was switched to a room with two queen beds. Disappointed i finally got to my room and the television didn't work. I had to wait about 30 minutes for someone to come fix it. In the morning, room service came into my room without even knocking. I will never visit this hotel again.

Partner

10/10

Exceptional

29 May 2026

Mary

Good breakfast and nice walkable location

Partner

8/10

Excellent

29 May 2026

William

Room and Hotel was very clean. Great area to stay. Bars and Restaurants all in walking distance. Have to part at the garage across the street. Cost $20 overnight. One thing they should have is small cups to rinse with after brushing your teeth. Breakfast was excellent.

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Kenneth

Very helpful staff.

Self

10/10

Exceptional

27 May 2026

Kirt

Everything was awesome!

2/10

Poor

25 May 2026

Altaf

Arrived in the late night (12am) to check in. There was a sign at the front desk about reservations being canceled after 1am if not checked in. That didn’t stop them from giving us a room we didn’t reserve (instead of the 2 queen bed suite we reserved we got 2 separate king size rooms) -across the hall from one another. One of the rooms smelled of heavy cleaning product so we were left to all squeeze into 1 king size bed. The room was alright but toiletries were in some strange squeeze tubes attached to the wall. We checked out the very next day. We decided not to use the ramp to leave the place because we didn’t want to wheel our kids past the smell and sight of weed and cigarette smoking, instead I just lifted the stroller down the stairs. Wouldn’t suggest this place for young families.

Family_with_children

10/10

Exceptional

25 May 2026

Thomas

I had a great stay at Tru by Hilton Baltimore Harbor East during Maryland Deathfest. The entire property was very clean and well maintained, and the staff was consistently friendly and helpful throughout my stay. One thing I really liked was the huge first-floor lounge area, which had plenty of seating, free coffee available all day, breakfast in the morning, and several computer-friendly workspaces with convenient outlets.

The location was also excellent. There’s a city-owned multi-level parking garage directly across the street that was reasonably priced, and the hotel is close enough to easily walk or take an eScooter to the Inner Harbor, Fells Point, and other nearby areas. I’d definitely stay here again.

Self

6/10

Pleasant

23 May 2026

Danny

I didnt like that there was no parking on the property. That should have been disclosed or a parking voucher should have been given to park across the street.

My husband was attached nearby and needed medical supplies and none were on the premises other than a bandaid.

Family_with_children

10/10

Exceptional

23 May 2026

R Deboarah

My experience was very nice!

8/10

Excellent

20 May 2026

John

No issues or concerns, met all expectations.

Partner

10/10

Exceptional

18 May 2026

Thomas W

We had a great stay. The hotel staff were very nice and helpful. The beds, linens and towels were good quality and comfortable. The pillows were especially comfortable. The bathroom was modern and a good standard. The room was quite large and easily accommodated three people. We were happy with the location. All in all this was an excellent value and we were very happy. We will definitely be back.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Margaret

Staff was warm, friendly and attentive.
This place is literally across from the little Italy parking garage and if you were going out to dinner and little Italy, it is perfect

Family

6/10

Pleasant

16 May 2026

Dina

The staff was amazing! Suggested us a great seafood restaruant for our last night there. Always so friendly and nice. We love our hot chocolate movie nights :).. hotel was great walking distance to so many places . We had a blast! If we are back again we will definately stay there for sure! Only slight issue we had were casting certain movies to tv... that might be option to think about. But it didnt hinder our stay just delayed viewing a particular movie a few days . Beds and room fit our needs without issues. Thanks !! And if you need a good book to read check this one out with some baltimore ties... Echos of the Afterlife by Jordyn Kustes on amazon.

10/10

Exceptional

10 May 2026

Aneka

We had a great time at the Tru Hotel! It was newly remodeled building and we were welcomed by a friendly staff. Loved how nice and clean the room and bathroom was. One of the best hotel options in the area for parking. There was street parking after 4pm for free or a public parking lot across the street for $25 through the hotel. Also it was in close walking distance to the Inner Harbor and lots of great restaurants. Such a nice choice for a weekend getaway! We’ll definitely come back.

Partner

8/10

Excellent

09 May 2026

Maya

Barely any vegan options for breakfast

Friends_and_family Family

10/10

Exceptional

07 May 2026

Kai

Hotel was nice and clean. Will stay again.

Partner

10/10

Exceptional

06 May 2026

SONIA CAOILE

We arrived late at the hotel and we got no problem at the parking which was just across the street. We paid $17 after 12 noon checked out. The room was super cleaned, the bed was cozy and pillows were light, fluffy and heavenly soft feel. The breakfast was fresh and lots to choose from it, we were perfectly content and delighted to start the day. We were amazingly surprised with their state of the art pan cake maker. Thank you so much for those who prepared our full hearty breakfast! The staff were nice and friendly. We definitely will come back and we spread these good news to our families and friends so they will not have difficulty searching where to stay when they come to Baltimore Maryland...no other than TRU BY HILTON! :)

Partner

10/10

Exceptional

03 May 2026

Lisa

Great breakfast selection and wonderful staff

10/10

Exceptional

03 May 2026

Ashleigh

My room was nice and cozy. Parking was cheap, especially on the weekend, it was only $5.

Partner

8/10

Excellent

02 May 2026

Stacey

This is a great place to stay. Cheap parking right across the street, walking distance to Little Italy and Fells Point, clean, and always available coffee!

Partner

8/10

Excellent

26 Apr 2026

ann

Located near lots of restaurants and a parking garage with chargers for electro vehicles. Neighborhood is a bit tricky at night with homeless. Breakfast has nice, fresh variety of options and staff is lovely.
I checked in late in the evening & found that the reception desk was “tired” and not very engaged.

Self

6/10

Pleasant

25 Apr 2026

Vickie

Parking was easy, but it's across the street in a public parking garage. I felt a little uneasy at first, but then saw there was a overnight attendant so that made me more at ease. The floor is laminate. It was clean, but the cleanser made it sticky. I chose a different hotel for the next night.

Self

10/10

Exceptional

23 Apr 2026

Sara

Very clean. Good breakfast

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Nadia

Nice breakfast, convenient parking, nice room

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Paul

Staff was very helpful

10/10

Exceptional

06 Apr 2026

Patty

Terrific stay. We loved the hotel - super clean and contemporary. Terrific breakfast. Loved the 24/7 coffee. Love the blinds in the room. No light seeks around it at night. Wonderful amount of Adjustable lighting in the room. great shower. Fridge that kept things cold , which we found very unusual from other hotel stays. Loved the water bottle filler. Lots of towels.

Partner

10/10

Exceptional

05 Apr 2026

Sergio

Great location, parking across the street in the garage is only $5 on weekends!

Partner

10/10

Exceptional

04 Apr 2026

Angela

The room was very clean. This was a great experience.

Family_with_children

10/10

Exceptional

01 Apr 2026

Jorge

YES IT WAS GREAT

Family_with_children

10/10

Exceptional

31 Mar 2026

Terri

The staff were very friendly & helpful. The beds were very comfortable.

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Debra

Very comfortable room - no frills, but everything I needed.

Self

8/10

Excellent

29 Mar 2026

Tim

Great location. Excellent, cheap parking across the street. The room is no-frills contemporary with everything you need. Lobby common areas could use more frequent tidying, but this is the 3rd time I’ve stayed here and will choose it again.

Self

10/10

Exceptional

29 Mar 2026

Jean

The front desk staff were amazing. Very welcoming and helpful. The hotel was as advertised and great price.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Tania Eloisa

Nice breakfast

Family_with_children

10/10

Exceptional

22 Mar 2026

Mitchell

Staff was absolutely amazing and very welcoming. Wish there was a pool, but had everything else we needed and the proximity to the inner harbor was great

Partner

10/10

Exceptional

20 Mar 2026

Gary

Pleasant stay that is also priced right. Good location.

Family

10/10

Exceptional

17 Mar 2026

Deandre

Grwat

10/10

Exceptional

16 Mar 2026

Mindy

Nice hotel. Comfortable bed. Have to pay for parking. Lots of good restaurants you can walk to from there.

Partner

10/10

Exceptional

15 Mar 2026

Thomas

A very new, bright, and clean hotel with a friendly capable staff and lots of free amenities (24 hour free hot fresh good coffee).

Partner

2/10

Poor

15 Mar 2026

Cecillia

First impression was checking in over the phone, the staff was rude and laughed at my questions about parking. Checking in, the guy at the desk was extremely grumpy and kind of a jerk. There's broken glass all around the property and needles in right outside the steps in the minimal brush by the main steps to the loby. The hotel had an awful smell in the rooms and loby reeks of cigarettes and marijuana (along with staff).The \"dog area\" also had broken glass and little square of fake grass in an alley way. I like the Tru hotels, we've stayed in many of them in multiple states around the country and this is First bad experience I've had with one. We will never go to this specific one again. Stay clear of the Baltimore, MD Tru if possible.

Partner

8/10

Excellent

14 Mar 2026

James

Yes

10/10

Exceptional

13 Mar 2026

Elizabeth

Front desk folks were absolutely lovely.

Friends

10/10

Exceptional

09 Mar 2026

Julia

Staff was very friendly and attentive and rooms were clean. Breakfast is included in the stay, and the location is a short walk to the Inner Harbor and Fells Point.

Self

10/10

Exceptional

08 Mar 2026

Raymond

Staff and procedure makes it very easy for check-in and the room was clean and ready to go.

Quiet room even though it was adjacent to Central street.
Breakfast was simple, quick and easy for classic breakfast included deal. Coffee bar all day and night.

Friends

10/10

Exceptional

06 Mar 2026

Chanda

The room was clean and the workspace was ideal for my business purposes. Complimentary breakfast was an added bonus.

Self

10/10

Exceptional

03 Mar 2026

Thurman

The room was clean and the staff was great.

6/10

Pleasant

02 Mar 2026

Shanda

The breakfast was okay didnt have much variety in foods to choose from. The room was clean I had an issue with the room next door. The people were blasting music after 10pm- after 12am. I had to call the front desk multiple times about the room. I dont blame the front desk and do believed they did what they could to resolve the issue. The heating in the room wasn't great it didnt stay on long and it was hard to get the temperature I desired. My stay here wasn't that great. One compliment I do have is that the room was clean, that I certainly appreciated.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Kevin

Clean room AC works great

8/10

Excellent

25 Feb 2026

Anissa

Really like staying here because it’s nice and comfortable. Just need to make sure that the electricity is up to code.

Family

10/10

Exceptional

23 Feb 2026

Rona

Great staff, we stay here once a year and it's always on point. Close to everything we need while in town for work.

Business

10/10

Exceptional

22 Feb 2026

Bruce

Staff, room, and breakfast allvery good

10/10

Exceptional

17 Feb 2026

Chaz

I really appreciated the staff and their communication, calm demeanor, and focus on helping.

10/10

Exceptional

16 Feb 2026

Ericka

The room was very clean. Staff was nice. Great location

Leisure Partner

10/10

Exceptional

15 Feb 2026

Isabelle

Room spotless, bed comfortable, staff very helpful

Leisure Family

8/10

Excellent

14 Feb 2026

Stacey

Clean room, easy, check in and check out, convenient snacks, and breakfast

Business Family

10/10

Exceptional

13 Feb 2026

Peace

Marquitta & Ayiri were amazing. Exceptional customer service.

Business Partner

10/10

Exceptional

12 Feb 2026

Rickey

Very good, would stay again.

Business Partner

2/10

Poor

11 Feb 2026

Stefanie

- There was sand and small stones in the bed closest to the window.
- The wall-mounted soap in the shower couldn't be used, as it wasn't installed correctly (cap was still on it)
- One of two elevators was down most of the time that I was there.
- The stairwell door closest to me didn't close easily, which seemed like a fire hazard.
- The 'breakfast' bar didn't really have a lot (any?!?) of non-dairy options.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Daphnee

Very clean and the lady at the front desk was very kind and helpful.

Thank you

Business_and_leisure Family

8/10

Excellent

30 Jan 2026

Sharon

Staff was great. Clean room

Leisure

8/10

Excellent

29 Jan 2026

Melinda

Room was nice. Staff was nice. Not nearly as many games as advertised.

Leisure Family_with_children

6/10

Pleasant

25 Jan 2026

Latoya

Staff was friendly, room was not fully equipped. Too small, pictures didn’t show true size, need to take off that theirs a game room…

Leisure Partner

10/10

Exceptional

25 Jan 2026

Annette R

Front desk clerk was very friendly and informative. We needed batteries for the tv remote and she quickly resolved the problem also notifying us we would have access to Netflix

Leisure Family

8/10

Excellent

24 Jan 2026

Xing

The hotel staff were nice, room was clean Amenities were good. The included breakfast buffet was a plus. The only downside was that the people who stayed next door to our room was talking loudly and slamming doors particularly late during the quiet hours. This made us quite restless since we are light sleepers.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Leslie

First time in Baltimore. Room was small but clean. Perfect for what we needed. Great price. Staff was friendly. Breakfast was good and location was great. Will be back!

Leisure

10/10

Exceptional

18 Jan 2026

Dazhana

I enjoyed my stay very much. Staff was friendly and very helpful. My room had a great view of the city. Private parking was a huge plus. Was able to find great restaurants near the hotel as well.

Self

10/10

Exceptional

18 Jan 2026

Rebekah

Easy check in, friendly staff, and clean rooms.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Michael

Staff was very helpful and the room was very clean. I would stay there again.