Name: Kimpton Hotel Monaco Baltimore Inner Harbor
Address: 2 North Charles Street, Baltimore, 21201, US

6/10

Pleasant

25 Jul 2026

Meredith

The room was nice and the staff were very attentive and helpful. The hallways had an odor and I had too many issues with my key card and wasn’t able to either get to my floor or enter my room without assistance from the staff. For a four star hotel, irons, ironing boards, and microwaves should be included in every room. Also, nothing in Baltimore downtown is what I would consider walkable from a safety standpoint.

10/10

Exceptional

24 Jul 2026

Patrick

Food was great

10/10

Exceptional

21 Jul 2026

Kate

Great hotel and beautifully decorated

Family

10/10

Exceptional

19 Jul 2026

Patricia

My only issue is that your front staff has to stand for there entire shift. Please revisit that policy.they should be able to sit and whenever a customer is approaching stand so they could be eye contact Please and thank you

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Russell

It was a good experience there. Everything was clean
It was quiet. Staff was helpful
Location is good for all of downtown and easy to 95

Partner

8/10

Excellent

16 Jul 2026

Quinton

Excellent hotel! I enjoyed my stay and the staff with the exception of the restaurant, the restaurant’s staff was unprofessional and rude both mornings I went. 1/5. Otherwise, great place to stay

Self

6/10

Pleasant

15 Jul 2026

I-Nature

I would rate this hotel 6/10. The room is very nice! The gym is okay. The front desk was helpful with all my issues/concerns. The housekeeping is the issue- the first day we left around 7am.. came back to our room around 1pm and the room wasn’t cleaned; we had to call to get it cleaned. The second day- the room trash wasn’t removed, they didn’t sweep or mop the floors. I travel often- this was something new for me. Again nice hotel, staff and room. I am big on cleanliness

Family

10/10

Exceptional

13 Jul 2026

Darlene

Everything was wonderful. The staff was very helpful.

Self

6/10

Pleasant

12 Jul 2026

Imani

Overall, the facility was nice, well maintained, and the desk and restaurant staff were pleasant and helpful. My only issue was that the cleaning staff didn’t make our beds or replace our towels after the first night. We left the room before 11 and did not put up the do not disturb sign per their instructions for cleaning service. I called the desk to request more towels, 3 dry off and 3 face towels to be exact. I received 4 dry off towels. This didn’t ruin my experience or anything like that, and I would still recommend it. My point is that hotels are not cheap because of the amenities that come with staying in one. If I’m paying 1/3 of my mortgage to stay somewhere for 2 nights, I expect the simple things to be on par. In sum, the cleaning staff prevented a 5 star review. I really wanted to give those extra stars, but I want to be honest as a duty to other patrons.

Friends_and_family Family

4/10

Poor

09 Jul 2026

JerriLynn

Check-in time at 4 is apparently optional. Was like sitting in an airport with the number of people waiting for rooms for hours. Took us two hours to get our room. Was awoken in the middle of the night by our neighbors who sounded like they were in the room with us yelling - this is not a motel! Will absolutely never stay here again - was overpriced and just all around bad experience.

Family_with_children

10/10

Exceptional

08 Jul 2026

Brenda

Perfect Hotel if your going to CFG Arena.

Friends_and_family Friends

6/10

Pleasant

03 Jul 2026

Jenny

Not a 4.5 star hotel. Looked nice but not well maintained. Kinda run down.

Partner

8/10

Excellent

29 Jun 2026

Adam

Pretty good hotel for the price.

Business

10/10

Exceptional

28 Jun 2026

Roxanna

The hotel was beautiful, my family and I truly enjoyed our stay. The pillows were amazing!! I need to purchase them for my home. It was walking distance to the harbor a fun walk for the kids.

Family_with_children

8/10

Excellent

27 Jun 2026

Susan

The bed and bedclothes are extremely comfortable. The staff are very pleasant and helpful. There's no coffee or coffee maker in the room. The restaurant is not open for breakfast when it's supposed to be.

Partner

2/10

Poor

26 Jun 2026

Thomas

Dangerous place to stay.

Family_with_children

2/10

Poor

26 Jun 2026

Timothy

I had an issue with my stay and couldn't get a response from the manager.

10/10

Exceptional

23 Jun 2026

Shania

Beautiful hotel

Partner

10/10

Exceptional

22 Jun 2026

Kaigh

The Kimpton Hotel Monaco Is one of the nicest hotels I've stayed at in Baltimore. The rooms are very clean. The staff was very professional! I went there with my girlfriend and had a beautiful time. We were able to connect to the TV with our device without any problem at all. Making the rest of the night smooth and problem-free. I would HIGHLY recommend this hotel to anybody coming to Baltimore, or just needing a room to stay in for a night or more. The breakfast meal will cost you a little extra, but the restaurant is worth the expense. I really loved my stay.

Partner

10/10

Exceptional

18 Jun 2026

Kathy

We enjoyed our one night stay at the Kimpton Monaco Hotel. Close proximity to Camden Yards where we saw a game. We bought the included breakfast but didn’t realize there were two vouchers. When inquiring at checkout they removed the second voucher off the bill. Our only complaint is that although a wonderful breakfast, they were so short staffed that they had to have other hotel employees help out and food and coffee was cold. Not their fault.

Partner

8/10

Excellent

13 Jun 2026

Philip

Room was clean and accessible to arena nearby. Only issue was charged rate was higher than booked. After some chats with Expedia, issue was resolved.

Partner

10/10

Exceptional

13 Jun 2026

Jen

It’s such a beautiful hotel!

Self

10/10

Exceptional

13 Jun 2026

Shateara

Good excellent good time clean

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

Cheyenne

The staff was beyond helpful for any matter I needed assistance with. I can say they’ve surpassed any hotel experience.

Partner

10/10

Exceptional

12 Jun 2026

Shanice

Interior of the hotel was beautiful. Just as pictured. Received a complimentary room upgrade due to a birthday and the room was stunning. Also received 2 complimentary drink tickets for the hotel restaurant. Only negative was the AC in the bedroom area wasn’t working as well as the living room. Overall would stay again !

Family_with_children

10/10

Exceptional

10 Jun 2026

Debi

Amazing hotel! Location is the BEST!

Friends

10/10

Exceptional

08 Jun 2026

Laura

Perfect location for concert at CFG. The hotel is beautiful. Room was comfortable and clean. There’s a restaurant with good cocktails and food on the hotel property. Free coffee and wine in the lobby. Easy valet parking but can take a while if checking in at prime time (ie hours before a big concert at CFG).
I’ve stayed here before and would definitely recommend!

Friends

10/10

Exceptional

04 Jun 2026

LAUREN

Traveled here for work and this hotel has the strongest hotel wifi i've ever had. Also the yoga mat in the room was an amazing add.

10/10

Exceptional

31 May 2026

Everard Larry Veir

We had a wonderful stay and would totally come back again on our next visit to Baltimore. The hotel was immaculate and tastefully decorated with many luxury finishes. The service was wonderful and we really enjoyed the lounge. Highly recommended!

Family

10/10

Exceptional

31 May 2026

Julio Ignacio De Castro,

Enjoy our stay, spacious room, great restaurant and overall beautiful hotel

Family_with_children

10/10

Exceptional

29 May 2026

ewilliam

Helpful staff, great breakfast and their restaurant served a wonderful dinner as well.

Partner

10/10

Exceptional

27 May 2026

Priscilla

Breakfast was great. Room cozy and intimate

Partner

10/10

Exceptional

26 May 2026

Graeme

Good

6/10

Pleasant

26 May 2026

Toby

Just a bad part of town. Upon entering the hotel youThe hotel room was nice but there was no coffee in the room

10/10

Exceptional

25 May 2026

Mila

The hotel was incredibly clean, the room was spacious and comfortable, and the staff was very friendly. The area around the hotel, however, is very sketchy, and for that reason I wouldn't want to stay here again. Baltimore sucks 😂

Partner

10/10

Exceptional

25 May 2026

Brett

Very convenient location if you are visiting the conference center. We stayed in a newly renovated room, and it was quite nice! The restaurant is worth checking out while you stay.

Partner

8/10

Excellent

25 May 2026

Scott

Nice property. Mattress was nice and firm. Bathrooms were nice looking. Water could be a little hotter but still a nice place to stay, for sure.

Partner

8/10

Excellent

23 May 2026

marc

good place to stay in Baltimore

Friends_and_family Family

10/10

Exceptional

22 May 2026

Ijeoma

The room was just as pictured online. Clean and very neat! The hotel also has courteous staff and is close enough to grocery stores, a train station, and other amenities.

Family

8/10

Excellent

20 May 2026

Sigmund

BASICALLY WE LIKED THE HOTEL AND CHECK IN ETC
(IT'S A BEAUTIFUL BUILDING - QUITE STUNNING REALLY)
BUT THERE WERE MINOR ISSUES:
THE BATHROOM AFFILIATED WITH THE RESTAURANT WAS OUT OF TOILET PAPER AS WELL AS PAPER TOWELS
OUR ROOM AT CHECK IN HAD A TOILET WITH URINE AND TOILET PAPER - UNFLUSHED
CLEARLY A LACK OF OVERSIGHT -IN SPITE OF THAT, WE WOUD RETURN - JUST A HEADS UP

Partner

6/10

Pleasant

20 May 2026

K Wes

This didn’t feel like a hotel and the lobby was disjointed. Overall, I wouldn’t recommend staying here. The showerheads felt like spitting needles. And it was inside of an old-school standup tub.

Friends_and_family Family

8/10

Excellent

19 May 2026

Brittany

The room was nice and clean. Minimal interaction with the staff, but of who I encountered, they were nice. Coffee and wine hour in the lobby are always nice. A chance to interact with other hotel guest. A real downside to the hotel, was the restaurant, which was one of the few amenities and a party of the reason we selected the hotel. Tables were dirty and full of glasses and previous dinners’ dishes for quite a while before cleared. They seemed a bit understaffed so we only had drinks and no food. Overall, a nice hotel.

Partner

6/10

Pleasant

13 May 2026

david

No breakfast included. There is a restaurant on site but it’s expensive and there is no parking garage. You have to pay for your parking $35 a day. They don’t validate and it’s 2 blocks away

10/10

Exceptional

12 May 2026

Camryn

I had an amazing stay at this hotel! The staff was very kind and helpful. The food at the B&O American Brasserie was great, especially the challah bread French toast. I will definitely be back soon!

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Henry

Room was clean, towels looked new. Staff we interacted with were great. Parking with valet was a little challenging as front was full, and check-in a floor up was inconvenient. But, the price is great and location great.

Friends

10/10

Exceptional

09 May 2026

Denise

All was great

Partner

10/10

Exceptional

04 May 2026

Joe

Everything was great

Partner

10/10

Exceptional

03 May 2026

Derrick

Very pleasant stay. Very nice rooms. Looking forward to staying there again.

Partner

10/10

Exceptional

02 May 2026

Denise

Everything was great

Partner

8/10

Excellent

02 May 2026

Takisha

The hotel is very nice.The rooms are nicely decorated. The bathroom was nice however there’s no doo to the shower so the floor will indeed be wet. The Valet parking is not really a saving. You can go not even 75ft and there’s a parking garage and it’s cheaper!
I would definitely stay here again.

Partner

10/10

Exceptional

29 Apr 2026

Edmund

Did not have breakfast. Parking is a little steep at 50 per day.

Self

10/10

Exceptional

28 Apr 2026

Deidra

Sure

10/10

Exceptional

27 Apr 2026

Kechel

Perfect! City view! Great Brunch!

Partner

6/10

Pleasant

25 Apr 2026

Christopher

You could sport for real glasses, a soap dish, and just maybe a wastebasket in the bathroom. Complimentary waters might also be on brand. Clearly there were many corners cut when applying lipstick to this pig.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Rosalva

Super fast check in , helpful staff!

Self

10/10

Exceptional

22 Apr 2026

Angela

The hotel was very clean and very nice. Feeling of luxury without paying the luxury price. I will definitely be staying there again. Oh and it’s convenient to everything. 15 minutes from the airport

Partner

8/10

Excellent

22 Apr 2026

Georgia

The entrance of the hotel is BEAUTIFUL! Staff at checkin very warming. Excited about our recent nuptials, upgraded our room to a King Suite, and provided a bottle of wine to celebrate. However the staff during the night were not as friendly. We requested towel and an iron, a simple request was met with irritation and a delayed delivery. Room was spacious, decor can use an update (the side table was cracked). We did receive to breakfast vouchers to use at connected restaurants which ended our trip on the best note. The staff knowledgeable and friendly, the food arrived within a timely manner warm and delicious. Overall I would rate our stay a 4.

Partner

6/10

Pleasant

15 Apr 2026

Allison

Room and parking was easy. However, I had to make multiple calls to the front desk for a hairdryer, toilet paper.

8/10

Excellent

15 Apr 2026

Jacque

Things did not work in the room. Like the lights in the hallway and phone. The beds weren’t made everyday

Friends

6/10

Pleasant

12 Apr 2026

Melinda

First room the air didn’t work, second room the lock was broke, 3rd room was fine but the area is just so dead now and there is no free breakfast or pool so nothing that would make me want to stay there again.

Friends

10/10

Exceptional

10 Apr 2026

Tigerron

Everything about this hotel was on-point. From the gorgeous grounds and wonderful rooms to the friendly service from staff.

Family

10/10

Exceptional

05 Apr 2026

Autumn

I enjoyed my stay.

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Karen

Great Stay! Close to everything you need! Beautiful Hotel!!

Friends

8/10

Excellent

04 Apr 2026

Melissa

Clean rooms. Staff wasn’t overly welcoming and didn’t go out of their way, just average. They didn’t provide enough towels, always had to ask for more. Attached restaurant was terrible, always out of basic items and service was slow, didn’t match expectations based on their website. Room was very big, but one half of the curtain didn’t work, so we could only open half the blind. Also storage was a bit of an issue, for such a large room it didn’t offer much. Overall a good experience, but not amazing.

Family_with_children

6/10

Pleasant

04 Apr 2026

Brianna

Room was clean, loved the vaulted ceilings. It was a bit confusing at first upon arrival as the Hotel Lobby is not on the main floor, but rather up a level. Our phone was broken, so we had to physically visit the Lobby for assistance (needed a hair dryer and linens brought to the room). Restaurant attached to the hotel was horrible - staff were inattentive and dismissive. A chunk of the menu was not available. Poor selection of spirits. Music choice was not appealing. Overall a 1/5 for the restaurant/bar and the waiter & bartender. I would not recommend on any level.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Noelle

This was one of the most beautiful hotels I've stayed at in a major city and i was surprised at house spacious the rooms were. The history of the building is well respected. The price was incredible. It really seemed like a luxury experience without the price tag.

It wasnt worth taking it down a star, but there was a screw up with their menu for b&o which sent me to grub hub, they don't use grub hub. Also the TV was glitchy. But i don't normally watch TV on trips and the B&O restaurant went over and beyond making things right for me.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Alexandra

In room dining was a joke definitely no longer a five star hotel just the design the aesthetic, but there’s nothing five star about this hotel and I’ve been to plenty

10/10

Exceptional

30 Mar 2026

Catarina

Quiet large comfortable rooms. Delicious coffee in the lobby but only in the morning. It would be nice to have it available all day/evening.

10/10

Exceptional

30 Mar 2026

Depre

Excellent hotel design

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Kelly

Love that there is no pet fee. Very pet friendly! Front desk staff and valet staff were awesome!

Pet

4/10

Poor

28 Mar 2026

Dena

We recently stayed at the Kimpton Hotel Monaco Baltimore Inner Harbor and unfortunately, this was one of the most disappointing hotel experiences we’ve had. We will not be returning and would not recommend this location.

We chose this hotel primarily for its proximity to CFG Bank Arena, which was indeed convenient and within walking distance. However, that was the only positive aspect of our stay.

From the moment we arrived, the experience felt disorganized. Valet parking was confusing—there was no clear indication of whether they were affiliated with the hotel or the building. We followed the instructions on the ticket to text ahead for our car, but when we arrived, the request hadn’t been processed and we still had to notify them in person.

Check-in was equally frustrating. The front desk staff came across as rushed and uninterested, despite it not being busy at all. There was no hospitality, no warmth—just a transactional experience that made us feel like an inconvenience rather than guests.

The room itself was fine and matched the photos, but the hotel overall offers very little in terms of amenities. For a Kimpton-branded property, it felt underwhelming—comparable to a basic roadside hotel rather than a boutique experience. There is no true lounge or bar area, only a restaurant that closes early, so don’t expect to enjoy a cocktail or unwind in the evening.

Customer service continued to decline throughout our stay. Security staff were unhelpful and disengaged, often

Partner

2/10

Poor

27 Mar 2026

Aicha

0/10 experience, definitely does not match the aesthetics. Underlying fees, expensive valet, couldn't take pictures in the lobby, rude workers.

Self

4/10

Poor

23 Mar 2026

Stacey

The only pro I can really say is the downstairs is really beautiful, but the rooms are definitely not worth $500 a night. I called twice about the AC not working. The room stayed at 76 even after they came up twice to look at it, and the toilets wouldn’t flush had to call them after they came up to look at it. They got it to flush, but then we proceeded to have issues with it not flushing, but it was so late. We just didn’t bother to call.

Friends

10/10

Exceptional

23 Mar 2026

Sherlene

More food options in gift shop/pantry.

Self

8/10

Excellent

22 Mar 2026

Robyn

Very nice hotel but not in the nicest area lots of homeless individuals liked to hang out near the front. Staff was exceptional very helpful and friendly. The only big dislike was that I purposely picked the Kimpton because on Expedia it had listed each room having a bathtub. When I arrived there was no bathtub - they said they recently renovated and took all the bathtubs out. I honestly would not have stayed here had I known there was no tub which I needed due to my autoimmune disorder. I spent 4 days very cold and stiff- the shower did not cut it. The room was very clean and housekeeping was right on top of everything. I had clean towels every day and the room was cleaned. Only thing besides the tub was there was only 1 trash can in the bathroom. I didn’t want to throw food leftovers in the bathroom trash. Bed was comfortable and had a large comforter on top which is better than just the thin blanket at other hotels. There also was not a lot of restaurant choices around the area and the bartender at the hotel restaurant was extremely rude- I get she was working by herself and there was an influx of people due to a conference, but she didn’t need to be rude and blatantly ignore you when you were at the bar (especially because it was really the only place). Don’t go walking for something to eat after 8 because there is nothing except for a Royal Farms which did not have the best characters hanging out at.

Self

8/10

Excellent

13 Mar 2026

Shanna

Beautiful building, heating was loud and thin walls. Valet staff was so nice.

Partner

6/10

Pleasant

09 Mar 2026

Rosalind Carmel

Needs an update. No coffee maker in room, no bottle opener, plastic cups worthy of a motel 6

Self

10/10

Exceptional

07 Mar 2026

charlene

Beautiful hotel with comfortable bed!

10/10

Exceptional

07 Mar 2026

Rita

A beautiful boutique hotel with grand public areas and beautiful rooms with 12-foot ceilings, decorated several steps above the usual.

Self

10/10

Exceptional

01 Mar 2026

Ansel

Great place to stay!

10/10

Exceptional

24 Feb 2026

Amelie Elizabeth

Wonderful room and property. Staff was lovely highly reccomend!

Family_with_children

10/10

Exceptional

23 Feb 2026

Hunter

⭐⭐⭐⭐⭐ — Amazing stay at Kimpton Monaco Baltimore Inner Harbor

From the moment I pulled up, the experience was outstanding. The valet team was incredibly welcoming — super friendly, greeted me right away, and walked me to the elevator while explaining where to go for check-in. That level of hospitality set the tone immediately.

At the front desk, I was warmly greeted and the check-in process was smooth. After giving my information, I was pleasantly surprised to hear that my room had been upgraded free of charge! On top of that, they also provided a complimentary fruit plate, which was such a thoughtful touch.

When I got to the room, I was honestly blown away — it was beautiful, like something out of a movie. Stylish, comfortable, and clearly well cared for. The whole stay felt special and elevated.

Overall, truly a 5/5 experience. Excellent service, great attention to detail, and a memorable stay. I would absolutely come back and highly recommend it to anyone visiting Baltimore.

Partner

10/10

Exceptional

17 Feb 2026

Sherrie

We stayed in the suite. My husband had a zoom meeting. I was able to close the bedroom door and not be disturbed. The bathroom is big and beautiful. We absolutely loved it!

Partner

8/10

Excellent

17 Feb 2026

KEVIN

Everything was good

Friends

10/10

Exceptional

16 Feb 2026

Tia

Great stay! Room was clean, Kate provided EXCELLENT customer service during check in. I will definitely return.

Leisure Family

6/10

Pleasant

09 Feb 2026

Ebunlomo

Staff and their behavior- front desk

Leisure Family_with_children

10/10

Exceptional

05 Feb 2026

kristin

Gorgeous high ceiling room with gorgeous shower. All of the staff were working double time to make our stay a great one.

Partner

10/10

Exceptional

01 Feb 2026

Zenaida

Everyone was so nice! Ty

10/10

Exceptional

18 Jan 2026

George

Great stay

4/10

Poor

16 Jan 2026

Robert

The room lacked basic amenities such as coffee, water, floor mats, iron, phone, etc. The steamer was broken. The marketplace was bare and offered no toiletries and the only snacks are chips and cereal with no milk. The restaurant served me a burger with a broken piece of plastic inside. Would give it a zero but the aesthetics are nice.

Business Self

10/10

Exceptional

14 Jan 2026

Robin

The hotel is absolutely beautiful! Rooms were unique and the public spaces very inviting. Staff were very helpufl.

Partner

2/10

Poor

11 Jan 2026

Christoph

Room was OK but lacked standard amenities. Staff was rude when asked to provide basics, for example some water or a hairdryer.

10/10

Exceptional

08 Jan 2026

Jania

the best stay! everything was clean, staff was amazing! 10/10 will be back!

10/10

Exceptional

04 Jan 2026

Melissa

This went way above my expectations! We were treated with exceptional customer service, we’re so impressed with the breakfast, and loved the beautiful designs throughout the hotel. For the price this felt like a very high class experience especially considering its location. This is a five star for me and I will stay here anytime I’m in Baltimore going forward.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Andrew

N/A

Partner

10/10

Exceptional

03 Jan 2026

Christian

Very clean room