Hampton Inn Baltimore-Downtown-Convention Ctr

United States , Baltimore - MD
BALTIMORE, 550 Washington Blvd.
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Stephanie

Staff was wonderful

Family_with_children

10/10

Exceptional

12 Mar 2026

Lorrie

Have stayed at this hotel numerous times. Great location, the staff is always super nice, and the rooms are always clean.

Partner

4/10

Poor

09 Mar 2026

Isabel

Staff was nice enough but we didn’t have hot water for 3 days.

10/10

Exceptional

08 Mar 2026

Roy

Everything was cery nice. We would definitely stay there again

Friends_and_family Family

4/10

Poor

07 Mar 2026

Alix

The hot water was out for my ENTIRE stay. I had to shower in a friends room in another hotel.

8/10

Excellent

23 Feb 2026

Verified traveler

Great room. Location was fantastic. Parking was a little much but worked out well. Good experience

Self

6/10

Pleasant

22 Feb 2026

Lisa

No one at front desk. Girl came out of darken seating area and looked like she just woke up . Yes we got in late but I did not realize that we could work 3rd shift and sleep. I had two people staying but only had one thing of towels in room. I know we could have went down stairs but it just didn’t feel right so late. Our room was clean and we loved the size of room. And during the day there would not be anyone at the desk either. As far as parking, there was not a parking deck. It was more like in the alley, filling in the drop off near the front doors and only a few went in under the building. Just odd. The location is amazing but strange set up for parking and customer service.

Partner

10/10

Exceptional

22 Feb 2026

Karmin

Clean room and kind staff. Great location. Parking will cost you at least $36/ night.

8/10

Excellent

21 Feb 2026

Lashelle

The hotel checkin was smooth. The front desk staff was very friendly. The room was clean and comfortable. The microwave in the room was a great touch. The complementary breakfast was delicious. Overall we had a great stay.

10/10

Exceptional

13 Feb 2026

Marnesha

Simple check in process, clean room and bathroom, breakfast was great, the staff are friendly and even after I checked out, I could still leave my bags at the front desk until I was ready to leave, loved everything!

Business Family

10/10

Exceptional

08 Feb 2026

Kayla

Everyone was so nice and helpful

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

MARY ANN

Yes

Friends_and_family Family

4/10

Poor

25 Jan 2026

Maria

The hotel smell like weed, the bathroom where not so clean.

Leisure Family

6/10

Pleasant

15 Jan 2026

Raymond

Biggest issue was parking. Only valet parking available at $56 per day.

2/10

Poor

13 Jan 2026

Lakeisha

It was obvious that the pool needed work done also the water wasn’t the cleanest. Plus there wasn’t enough staff to clean room and change sheets.

10/10

Exceptional

01 Jan 2026

marcia

Very clean, very organized and I will recommend plenty of people at the hotel

Self

10/10

Exceptional

31 Dec 2025

Michael

Staff was very friendly and helpful!

Business Family_with_children

10/10

Exceptional

28 Dec 2025

Janice

Great start. Helpful staff.

Leisure Family

10/10

Exceptional

27 Dec 2025

Geraldine

Breakfast was very good with many options

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

INGER

Although the roo. was a bit outdated the cleanliness of the room if the room stood out.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Chrissy

Fabulous stay, wonderful staff.

6/10

Pleasant

28 Nov 2025

Nancy

The corner room was lovely. Upon checkin i requested 2 extra bed pillows, the desk person made the note; however, they never arrived. Breakfast was definitely not hot. We gstayzt this property often but this time, it was a bit disappointing.

Partner

8/10

Excellent

18 Nov 2025

Helen

The hotel was clean and the staff was helpful.

Leisure Family

10/10

Exceptional

13 Nov 2025

Alycia

The breakfast was okay if you are looking for a quick bite. The staff is friendly and the room was exceptional. I would definitely stay here again.

Leisure Partner

8/10

Excellent

13 Nov 2025

andrew

Friendly staff

10/10

Exceptional

30 Oct 2025

Andrew

very convenient to camden yards. good location from convention cemtet

Leisure Self

4/10

Poor

27 Oct 2025

Jason

Staff handled there no water issue poorly. No communication, reservations issues. Went to check out, no staff at desk and could not get car out of valet garage because attendant was asleep and had to be woken up by another employee

Leisure Family

10/10

Exceptional

26 Oct 2025

Karen

Staff was friendly, room was very clean! It’s served our needs for the one night that we were there. Breakfast in the morning was excellent many options.

Business Family

10/10

Exceptional

26 Oct 2025

Chris

Very friendly!

6/10

Pleasant

14 Oct 2025

Devon

The entire stay from staff to clean rooms met expectations. The only issue we had was there was no parking. It stated that there was parking available but when we arrived the only option was valet. This made the cost extremely high for the trip.

2/10

Poor

14 Oct 2025

RAYON

My stay at the Hampton Inn Baltimore-Downtown-Convention Center was disappointing. From the dirty rug to the stained sheets and towels. In the bathroom, there was a dark substance that could possibly be mold. The room smelled like smoke, even after booking
a non-smoking one. Also, there was a non-functioning item - heater. As far as maintenance is concerned, there was peeling wallpaper, and a broken elevator.

Shedding the light on the service received from the Valet:

Unhelpful & rude staff, the app was used to request my vehicle. When the app notified me that the vehicle was ready for pickup, I went to the valet desk where there was a gentleman standing there using a mobile device. I stood there patiently waiting for him to acknowledge me and when he did I presented the message that showed my vehicle was ready for pickup. He just looked past me to the outside and simply stated it's not ready yet. So I waited, after waiting for what seem like an eternity another gentleman showed up in a vehicle for someone else. The first gentleman asked if that was my vehicle and then he spoke to second one who then approached me and asked to see the message in the app. Then I had to answer a series of questions about the year, make and model of my vehicle. Then he walked off around the corner. When he returned he pulled out a bunch of keys on some sort of hook and asked which one was mine. After identifying me keys he handed them to me and told me my vehicle was around the corner.

Business

8/10

Excellent

13 Oct 2025

Krista

Loved Netflix on thevtv

4/10

Poor

08 Oct 2025

Kawanza

The bedding was not clean, and one of the rooms I booked had mouse droppings. Told management, and they didn't seem to care. Moved my colleague, but that was it. The rest of the staff was terrific.

10/10

Exceptional

07 Oct 2025

Greg

Janine at the front desk is FANTASTIC!!!!

Business

10/10

Exceptional

04 Oct 2025

Patrick

Leisure

10/10

Exceptional

27 Sep 2025

JANET MARIBEL

Staff were friendly and welcoming.

Business Self

10/10

Exceptional

25 Sep 2025

Misty

Clean room, staff was awesome, Great breakfast.

Leisure Friends

10/10

Exceptional

23 Sep 2025

Shalanda

Rooms clean nice staff

Leisure Partner

4/10

Poor

22 Sep 2025

Nancy

Game day at the Camden Yards stadium across the street and they appear quite understaffed. And only one of the two elevators is functioning. And there is one person manning the front desk AND the luggage storage room as the stadium empties and a line has formed waiting for luggage and another for check-ins.

Once in the room, the toilet doesn’t flush. We let the young man at the desk know. He will contact the staff while we go out to dinner.

Upon returning from dinner, he has not heard back from them and will call again. Toilet still blocked. No call from him. We call him and he discovers that the staff to fix the toilet has home.

It takes 15 minutes for him to find us another room. The elevator takes forever but we get the key to the new room and it is an upgrade. And the single elevator back up. And the room is comfortable. The only plus for the stay. Oh, and valet was pretty on time retrieving our car.

Partner

8/10

Excellent

22 Sep 2025

Lester

Maryland, and Baltimore in particular, are way too expensive and over priced. Valet parking for an overnight stay was over $100. And that's on top of $200 per night room. No other parking options available without walking several blocks in downtown Baltimore. Would highly recommend reduced rates for hotel guests. We're pretty much out priced for visiting Baltimore.

Leisure Family

6/10

Pleasant

22 Sep 2025

Tammy

Limited staff to care for customers.
Housekeeping left my door unlocked after cleaning.

Leisure Family

8/10

Excellent

22 Sep 2025

Thomas L

My last stay, August 25, room was missing the coffee pot!
This stay, September 21-22, the deadbolt for the door would not extend … the plate in the door blocked the deadbolt!
Staff was friendly and helpful … too early to check in so they stored my bags and gave me a claim ticket!
Very busy due to Yankee fans checking out and new fans plus Ravens fans checking in!

Leisure Partner

6/10

Pleasant

21 Sep 2025

edgar

8/10

Excellent

19 Sep 2025

James

Good experience. The location is convenient to the stadiums and a short walk to downtown attractions. The facility was clean. The room was average and it had everything needed for a short stay. The only complaint is the parking which was a headache especially on game day.

Leisure Partner

8/10

Excellent

18 Sep 2025

Youngki

I waited too long for check-in. There was only one employee at the front desk, and he had to go back and forth between the front desk and the inner space several times to attend to a single guest's request. However, the staff were wonderful. They were polite and friendly. I'll never forget the smile she gave me as I left.

Business Self

8/10

Excellent

17 Sep 2025

JOAN

hotel website said valet was $40.00/day, but because of
the Orioles games, we were charged $60.00/night--supply and demand.

4/10

Poor

15 Sep 2025

Monique

I won’t be staying here again.

Leisure Partner

8/10

Excellent

14 Sep 2025

Nicholas

Decent Stay; Could have been a bit better.

My overnight stay here was good overall. The room was clean and cozy. There were a couple of things that I did not like about my stay. One being that the bathroom light automatically turns off after a certain amount of time. When I was in the middle of a shower, the bathroom light turned off, and I had to hop out of the shower to find the switch and turn it back on in the dark. Additionally, there were curtains controlled by buttons on the wall. There were supposed to be two options - one for regular curtains and one for blackout. Only the blackout worked. The hotel breakfast wasn't great; eggs were bland and turkey sausages were extremely dry. Parking was very expensive.

Aside from that, the staff was friendly and room was sufficient. Smart TV with multiple streaming platforms was a huge plus.

Business

8/10

Excellent

09 Sep 2025

Melissa

Only valet parking available—expensive, 3rd party
Front desk staff very busy & alone which meant increased wait time to check in
Breakfast area clean & staff friendly!

Business Self

10/10

Exceptional

07 Sep 2025

Holly

Great hotel, friendly staff, perfect area near everything convenient.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Maria

Friendly staff, accommodating, close to my destination

Leisure Self

10/10

Exceptional

03 Sep 2025

Pamela

We like the closeness to Camden Yards.

Leisure Family

10/10

Exceptional

02 Sep 2025

Stephanie

Noce location

Business_and_leisure Partner

6/10

Pleasant

02 Sep 2025

David

it was a great trip

10/10

Exceptional

31 Aug 2025

Nailah

I do not recall the woman who checked me in, but she was amazing!

Leisure

10/10

Exceptional

31 Aug 2025

Charrika

Everything about the hotel from the staff to the cleanliness was excellent.

Business Family_with_children

10/10

Exceptional

30 Aug 2025

Elijah

Didn’t like the view

Leisure Partner

10/10

Exceptional

27 Aug 2025

Sheila

Close proximity to the ball park and 95.

10/10

Exceptional

25 Aug 2025

Teresa P

👍

Leisure Partner

10/10

Exceptional

16 Aug 2025

Daniel

Perfect location if you came without a vehicle, and wanna catch an Orioles game.

Leisure Family

2/10

Poor

16 Aug 2025

Kerry

We checked in online the day prior to our trip. Called and told them we had a late flight, but would be there. When we arrived at 1am they informed us they had nothing available.

The desk attendant was very nice and handled the situation as well as he could. They were able to find us another room at a nearby property.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2025

Heather

Perfect location for Orioles and Ravens games

Perfect location for the Orioles game! Staff were friendly and knowledgeable. Room was comfortable. Breakfast was hardy and they were on top of refilling the coffee, which is of course the most important part of breakfast. We were on the second floor and so it was a bit noisy outside at night after the game (to be expected in this area) but if you are a light sleeper you may want to ask for a room on a higher floor. Shout out to the valet crew who were hustling like crazy to get everyone situated before the game. They were a well-oiled machine! Overall a great experience and we’ll be back!

Partner

6/10

Pleasant

15 Aug 2025

Art

Two dive bars next to hotel. Not a good thing

Leisure Family

10/10

Exceptional

14 Aug 2025

Jill

Best place to stay if you are going to an Orioles game!
Only complaint is that the handle on the glass shower door fell when I moved it- dangerous as the screw could have shattered the entire door. A part of the handle was missing so someone knew it was broken.

Leisure Family

8/10

Excellent

12 Aug 2025

Therese

Breakfast was horrible. Everything was overcooked.

4/10

Poor

11 Aug 2025

John

Staff are not there to service anyone but themselves as any request is met with a face of inconvenience. Area outside of the hotel is dirty and smelly from the bars that are all over the area.

Leisure Family

2/10

Poor

11 Aug 2025

Charles

Worst 6th birthday ever

Poor customer service , toilet wouldn’t flush I asked the staff they said it’s no maintenance and the system was down and they would give us a plunger so ghetto for 300$ a night wow bazaar , but GOD , & it was my daughter 6th birthday so disappointing

Business Family

6/10

Pleasant

11 Aug 2025

Kristen

Watch out for valet charges

Prob won’t stay here again bc parking is valet only, we had 2 cars and paid over $110 just for parking!

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Olga J

Great hotel to stay if you plan to go to a baseball game.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Robert

Great place for the price

Staff was friendly. The valet parking team was above and beyond expectations, especially the manager. Felt safe on the area and was right across the street from Camden Yards!

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Kristy

I advise finding a garage to park in other than using the valet they have. Everything was backed up and we waited 30+ mins to get checked in. Upon leaving we waited over an hour for them to fetch my car. Would not recommend the parking arrangements they provide. Check in itself was pretty quick. The bed wasn’t the best. Everything was clean which was great. The continental breakfast was kinda horrible. Very tight seating, only 1 waffle iron. So a long line to get probably the only edible thing there. Would suggest going out to get breakfast. Definitely not worth it. Overall I’d probably stay at another hotel.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

THERESA

Convenient to Camden Yards and surprisingly quiet.

Leisure Partner

6/10

Pleasant

27 Jul 2025

Stephanie

Check in staff great. Room clean and nice, quiet. Ballpark right across the street, outstanding location!
Parking horrible. The valet left my husbands car keys in another vehicle. That person called when he found the keys 3 hours down the road. The valet parking person had no idea where our keys were. That is why I prefer to park my car myself. Great “Good Samaritan” that called and made sure our key got back to our home over 1000 miles away from Baltimore. Glad I packed my key!

Business_and_leisure

8/10

Excellent

25 Jul 2025

Jeanine

Property and staff were fantastic. Parking staff was horrible. My car came back with a scratch and they were stalling to give me any help in filing a claim or even offering to reverse parking charges. I’m still in the middle of disputing it with my credit card company.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Kelsea

We were in Baltimore to go to an Orioles game. We picked this property to be close to the game. Although parking fees were ridiculous we dont have anything negative to say about the property. It served its purpose for us. We arrived on property, paid the valet fees and didnt drive again until we left. We walked to the bay, which was about a 20 minute walk and walked to the game. It was the easiest professional game we have ever been to regarding parking/driving.

Leisure Family

2/10

Poor

18 Jul 2025

Richard

Disappointing Experience: Overpriced Parking,Unsaf

I had a very disappointing stay at this hotel. The parking fees were exorbitant at $75 per day, which felt unreasonable. Outside the property, there were homeless individuals sleeping and lingering around, which made the area feel unsafe and uncomfortable. The dumpsters were overflowing, and the foul smell wafted into the hotel and into the rooms, creating a very unpleasant environment. Additionally, the staff was dismissive and rude, making it difficult to get any assistance or basic courtesy. Overall, I would not recommend this hotel due to its high fees, unsafe surroundings, and poor customer service.

Business

8/10

Excellent

18 Jul 2025

Billie

The hotel was very nice and the hotel staff was very friendly and helpful. The parking situation was absolutely unacceptable. Arrival was chaotic and they lost our keys. The manager was not interested in helping us and even threatened my husband.
I realize the two are separate, but if that management doesn’t change it could make people not want to book in your beautiful hotel. That would be a shame!

Leisure Partner

10/10

Exceptional

15 Jul 2025

Rachel

Great stay across from the ballpark. We were able to early check-in before the game, which was great. The staff was friendly and helpful.

Leisure Family

10/10

Exceptional

14 Jul 2025

Jennifer

Awesome location for a Baltimore Orioles game and right next door to Pickles Pub with great, cheap drinks/food!

Friends_and_family Friends

10/10

Exceptional

13 Jul 2025

Debra

Family Stay

We had a good stay, will stay there again in the future. Only issues, toilet paper holder was off the wall, hand soap dispenser was pulled out of wall setting on sink, needed a bigger trash can in living area. Bed was comfortable, and clean.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

amy

Everything was fast, efficient and perfect for an Orioles game! Could not believe the location to pre and post game tailgates and to the stadium! Parking valets were amazing and checkin staff was quick and super nice. Our room was the perfect temperature and great sleeping. Were not here long but was a perfect stop on a vacation.

Family

10/10

Exceptional

12 Jul 2025

Rosa

Great location and very clean

Business_and_leisure Partner

10/10

Exceptional

11 Jul 2025

Adam

The staff were the friendliest. Especially Taylor the parking valet. 5 star gentleman.

6/10

Pleasant

10 Jul 2025

Lisa

Great place to stay if going to Orioles game but parking was a bit of a challenge. They valet staff worked very hard in incredibly busy time but the person who checked us in.... didn't. We never got the text so the we could request our car. We inquired, and were due to how busy they were to wait until 5..... never got the text. Had to uber to dinner.... after dinner they found our keys so we now have access to our car

Leisure Partner

10/10

Exceptional

09 Jul 2025

Eileen

Very close to ballpark.

Leisure Partner

2/10

Poor

07 Jul 2025

hollie

So a roach.The room was dirty The elevator was Brocken. They charged my credit card for my dog and never told me

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Giyleann

Everything was amazing close to everything

Family

6/10

Pleasant

06 Jul 2025

keith

Ho hum stay

2 night stay. King room. Were able to check in real early which was great. However, the room they gave us had a very odd smell and the auto blinds didn't have a functioning remote. Got moved to another room, no problem. No shampoo in the dispenser in the shower in the new room; also taken care of. (But shouldn't these be things that are taken care of before we get to our room?) Room was clean, bed was comfortable. A bit of road noise, but not too bad. Weight room was of decent size, but not real clean and kids running around unsupervised in the gym. Also no water in the water dispenser. (All this is not the hotel's fault. Parents and gym users should take some responsibility in putting weights back, towels in the dirty towel bin, not just leaving everything on the ground, and not leaving your 5 year olds running around. Just ridiculous). Breakfast was adequate with a few hot and cold items. Walked into the dining room this morning to someone sleeping on one of the bench seats with a blanket over them. Overall a somewhat disappointing stay for a Hampton Inn. Just not what we're normally used to.

Partner

6/10

Pleasant

06 Jul 2025

Nelson

With so many residents, why would you only have one waffle maker for your free breakfast. The li e was extremely long. It went all the way into hallway

Leisure Family

8/10

Excellent

03 Jul 2025

Yannick

Chambre propre
Personnel tres sympathique
Emplacement parfait pour aller au Oriole park
Pres du port
Les dejeuners sont corrects sans plus

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Kimberly

Was a bad experience from the start had no idea there was no parking and you had to pay for valet parking took 45 minutes to get someone to come park our car while we stood out in the heat and waited. It is ridiculous to pay that much money for a hotel and then turn around and have to pay $60 to park your car overnight. We’ll never stay there again.

8/10

Excellent

29 Jun 2025

Kayla

Nice place to stay for a game, close to the stadium however the parking is very expensive and takes a while to get your car.

Leisure Family_with_children

8/10

Excellent

28 Jun 2025

Evelina

Overall our stay was grate!
We did go whe rhere were other events going on. The room were cleaned.

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Mike

Great location if going to a game.

10/10

Exceptional

24 Jun 2025

Tim

Wonderful view of Camden Yards. Short walk to the inner harbor. Clean and up to date. The only draw back was the parking during Orioles games. Not the properties fault.

Leisure

2/10

Poor

24 Jun 2025

ALEJANDRO PÉREZ-CORTÉS

The room had a heave cigarette smell, the front desk is really slow and have problems with their system, the door of the bathroom didn’t work, it kept opening all the time and there was no water on the room, really bad experience

Leisure Friends

10/10

Exceptional

21 Jun 2025

LaCretia

Valet parking, the view, and the price. These components made this visit excellent!

Leisure Friends

10/10

Exceptional

16 Jun 2025

Duane

If you are looking for a place to stay to see an Orioles game, this is by far the best. It's literally right across the street and next to the baseball bars. Clean and new - the staff is the best.

Leisure Family

10/10

Exceptional

15 Jun 2025

James

This was perfect for a ballgame! Clean, friendly staff and valet!

10/10

Exceptional

14 Jun 2025

Joseph

Clean, updated and right across from Camden yards

Leisure Family_with_children