Comfort Inn Towson

United States , Baltimore - MD
TOWSON, 8801 Loch Raven Blvd
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100 reviews shown

4/10

Poor

20 Mar 2026

Kiyana

Room had an odor, the water was freezing cold at 9pm and didn’t warm up at all, asked for towels and they said we had to wait until morning, breakfast was cool but they couldn’t keep it with the rush, got back from a night out and the key card didn’t work, and lastly we were out of the room by 10am and room service did not replenish anything.

Family_with_children

4/10

Poor

20 Mar 2026

Wilson

I didn't even try the pool. The lobby reeked of weed. We reserved a wheelchair accessable room. The first one was so narrow my wife couldnt even drive in. The secon she could at least get her wheelchair in. The door barely locked so we had the ironing board shoved under it for security. The breakfast was food, when it was there. We had one towel the first night and had to ask 4 times for more towels. Not the best time. All the staff were very friendly though.

Partner

10/10

Exceptional

17 Mar 2026

Emanuel

Had fun had to work

10/10

Exceptional

17 Mar 2026

Emanuel

To cold outside

4/10

Poor

17 Mar 2026

Brandy

More Productive Professionals needed and a pest inspection is needed mice throughout the building

2/10

Poor

16 Mar 2026

Laymir

There were mice in the rooms. Everything in the rooms are dirty from the walls to the lamp shades, it smells like mildew, there’s mold on the ceilings. Disgusting please DO NOT BOOK HERE!!!

4/10

Poor

16 Mar 2026

Kady

We found a mouse in our room and also we weren’t told it was also a shelter for families

Family_with_children

6/10

Pleasant

16 Mar 2026

Fantyyia

N/A

Self

10/10

Exceptional

12 Mar 2026

Tamara

AC kept room clean

Self

10/10

Exceptional

10 Mar 2026

Janel

Everything is okay here

2/10

Poor

10 Mar 2026

Mohammad

The rooms were full of rats and the hotel was unclean; honestly, it was one of the worst nights I've ever had

2/10

Poor

10 Mar 2026

Zurysadai

It's a horrible hotel full of mice.

Partner

8/10

Excellent

07 Mar 2026

Ashley

...

Partner

2/10

Poor

06 Mar 2026

Camille

Bed bugs and mouse in the room

Partner

2/10

Poor

06 Mar 2026

Camille

First room, I woke up the next day with bed bug bites all over me. Then they put us to a different room because they said there are bed bugs on the bed. 2nd room, there’s a mouse in the room!

Partner

4/10

Poor

06 Mar 2026

Lisa

Terrible condions! Hotel needs a serious remodel. Moldings around bathroom were black and deteriorating, broken faceplates on light switches, outlets hanging out of the wall, broken toilet paper holder, missing room numbers written on the wall with sharpie, smells like an ashtray with filthy smoke stained curtains, and the ceiling looks like it has water damage. Definitely do not recommend this place

Self

2/10

Poor

03 Mar 2026

Lori

I've never stayed at a Comfort Inn that was unacceptable..until now!! The room smelled like smoke. The carpet was stained (looked like a crime scene), faucet and toilet paper holder were broken. The hallway carpet was filthy and smelled musty and smokey. NEVER AGAIN!

Partner

2/10

Poor

03 Mar 2026

Laymir

Please do NOT stay here. There were mice in the rooms, the hallways and rooms smell really bad. The rooms are filthy from the walls to the ceilings with mold spots on them. Tubs look like someone died in them. When I told a staff member there was a rodent in my room he was very rude as if that was normal. None of the vending machines in the building work, nor does the ice, and the washers and dryers also do not work

2/10

Poor

28 Feb 2026

Mikhail

I rented a room at Comfort Inn to hopefully have some peace and quiet before I had to take my MLO test the following morning. When I checked in the counter was surrounded by what seemed like some sort of protective glass, which made the whole experience seem very off-pudding. After going through my room and looking at everything I felt uncomfortable on the cleanliness of the room the well as well as the condition of the room, the bathroom toilet bathtub was not clean the door to the bathroom was falling apart at the bottom. There was also peeling wallpaper everywhere and poorly painted areas. The AC unit barely functione. Could not get help regarding any kind of room issues. Slept on top of the bedsheets. Was not comfortable getting into the bed undressed. I finally fell asleep and then at 2 AM I was awoken by a fire alarm that went off in the entire building. Upon examination by the firefighters, nothing was found at the hotel, and everyone was allowed to go back to their room. It took me over an hour to fall back asleep. Once I woke up, I went to breakfast and felt uncomfortable eating anything as the breakfast area seemed quite unsanitary. None of the tables were clean. The food itself looked far from appetizing. The only thing that I felt safe to eat was the make your own waffle. The whole experience was far from relaxing.

Self

2/10

Poor

27 Feb 2026

Wanda

Check in was not pleasant. The worker informed me that they did not have a room with 2 beds like on my reservation. The only room had 1 king bed. When asked why, he hesitated then said a roof leak. The smell of marijuana was potent in the lobby along with several people who were drunk. The room was NASTY!! Sheets were not even washed but bed was made. There were food crumbs all in the bed!! If it wasn’t so late I would have left. We went to bed and stayed and left early! We had to sleep on top of bedspread! It was the most disgustingly hotel that I have ever seen! DISGUSTING!

Friends

2/10

Poor

26 Feb 2026

Yasmine

There was mice

Partner

4/10

Poor

26 Feb 2026

ROSS

Very old in a bad neighborhood

Family

2/10

Poor

21 Feb 2026

Shkerra

Blood on the door , ongoing tub faucet , sheets clean but not really , stanky hall way , broken elevator

4/10

Poor

17 Feb 2026

Katerra

Booked through Expedia. At the last minute, my hotel was switched due to overbooking. I was compensated $50. The hotel was horrible. The carpet in the room and hallways smelled like mildew and mold. My room number was written on the door with a sharpie. One working ice machine in the whole building. Will not book through Expedia ever again

2/10

Poor

14 Feb 2026

Anita

The hotel is not in the best condition…the smell of marijjuana throughout the hotel….roaches and the elevator in need of repair (extremely slow and often stops unexpectedly). 😞👎

Business_and_leisure Self

2/10

Poor

14 Feb 2026

Numan

Cheap but seems like neglected.

Business Self

6/10

Pleasant

12 Feb 2026

Emanuel

Can’t get clean linen asked three times don’t understand English WiFi signal no good

2/10

Poor

11 Feb 2026

Bey

Didnt even check in. My family arrived before me there were bed bugs and mice. Place smelled like smoke. Horrible ot should not even on expedia

4/10

Poor

10 Feb 2026

doris

No water in vending machines for days, front desk person had customers waiting at the desk for check in. He says I just lit my cigarette I’ll be right there while they waited. No bows of tissue. But I will say one housekeeper was very good and very friendly:)

Business

2/10

Poor

06 Feb 2026

Jan

The entire building smells like Marijuana toilet no flushing properly.refrigerator not working not ice in entire building not housekeeping in 4 days

Business

6/10

Pleasant

04 Feb 2026

Robert

Room was ok a lot of Marijuana smell in hallways soda machine was sold out so unless I went out all I could drink was water Room smelled of smoke

Leisure Self

6/10

Pleasant

30 Jan 2026

shakira

Staff is friendly and helpful. Area looks a lil sketchy.

Self

2/10

Poor

29 Jan 2026

David

No internet

Business Self

2/10

Poor

29 Jan 2026

Andre

Overall!

Business Family

10/10

Exceptional

29 Jan 2026

Linaya

Room

10/10

Exceptional

26 Jan 2026

Brian

Clean room, good breakfast, nice staff.

2/10

Poor

26 Jan 2026

Benton

I spent 4 hours shoveling snow to get out of the parking lot

2/10

Poor

25 Jan 2026

Alyssa

Absolutely gross do not stay here. We came in to a room that was muggy, smelled and had cockroaches in the bathroom. The breakfast was just as bad like they reheated days old food. It was stale and sour. We checked out early we were so grossed out

Leisure Partner

8/10

Excellent

24 Jan 2026

Shannon

The room could use a few updates and a nice deep cleaning, especially the bathroom and moldy shower head and around the toilet.
Linens were clean.
Management was accommodating when supplies were needed.
I had a mouse in my room the last night of my stay and it made sleeping difficult.
I was offered a new room but stayed in my room because checkout was only 7 hours away and I didn't see packing up just to unpack and pack up again.
Overall the staff was courteous and accommodating.

Leisure Self

2/10

Poor

14 Jan 2026

Debbie

It was very dirty and smelled of smoke. Even after a shower I felt dirty. The breakfast was never kept up for the customers. Always out of everything. The internet was horrible. I was there for business and needed the internet. It kept dropping out or not picking up at all. I had to use my hotspot the whole time.

Business_and_leisure Self

10/10

Exceptional

13 Jan 2026

Claudio

Good

2/10

Poor

13 Jan 2026

Shavonne

Seen multiple bugs while in bed and in the bathroom did not enjoy this stay at all completely discussed I need a refund

2/10

Poor

04 Jan 2026

Tiffany

Roaches found in the room.

Leisure

6/10

Pleasant

03 Jan 2026

HERBERT

During breakfast worker was slow in cleaning the area once people finished eating. Cups, plates, and food weren't replenished when needed. The room was clean, but communicating with the staff was a problem. Many of them couldn't speak English. The heating unit worked well.

Self

10/10

Exceptional

03 Jan 2026

Brandon

8/10

Excellent

02 Jan 2026

Joseph

It was decent

2/10

Poor

02 Jan 2026

Chelsey

Horrible stay booked 2 rooms and both where not even clean when asked could we get new rooms they said they where fully booked with was a lie the place was a ghost town when asked for new sheets and towels and trash bags to clean the room ourselves we where told there wasn’t any available

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Sharneice

Yes

10/10

Exceptional

25 Dec 2025

Toni

Always curteous. If there is an issue, it's immediately resolved.

Business

2/10

Poor

24 Dec 2025

Nicole

Room are dirty, q

4/10

Poor

23 Dec 2025

Richard

The motel is run-down and dated. Peeling paint and felt dirty.

8/10

Excellent

23 Dec 2025

Kashay

I originally reserved a room with a king size bed but since the a/c wasn’t working I have to down grade but beyond that every thing else was good

2/10

Poor

19 Dec 2025

Ayobamibo

This gotta be like one of the most terrible experiences I ever had at a hotel. First off this had nothing to do with customer service, the African gentleman in the front was very kind and very polite and extremely professional. I needed a room that night and he was able to get me one so I’m deeply grateful. The first room that I’ve got to the fire alarm was broken that’s number one, then as I try to take a shower it’s like the hot water was coming out brown, they stated that there was a plumbing issues, but also the bed smelt like smoke. I requested another room. The second room was great except for that at 1 AM in the morning. I thought it was raining because it was like raining sounds coming, but then I look left And where the fire sprinklers were water was coming out of it and then also in the ceiling was leaking water, so I don’t know if the person who is staying in the room above me, had issues up there, but it was leaking through my room. I went back to the front desk and request another room the third room. They left the fan on while I was there and I guess it was the attempt to try to kill the smoking smell. But it failed, that smell was terrible and I was just gonna deal with it to not be that type of guest, but then I googled the negative effects of thirdhand smoke to your health. Then I requested another room the last room I had there’s no smoking smell. The alarm was good, but it just had an odor, so to not be that type of gas I just dealt with it.

6/10

Pleasant

16 Dec 2025

Dominique

Hys e

4/10

Poor

14 Dec 2025

Jackson

The entire facility is in need of upgrade. Whilte towels with stains. Coffeemaker was not working. The heater was not working.
Suspicious characters were loitering around

Business

4/10

Poor

13 Dec 2025

anita

The hotel is an extended care for people that is in need of housing. The people that stay there are people that looks like they are on drugs and homeless. I rented two rooms. One was good. The rooms were decent as being clean. The 1st room they gave me it had no heat and no toilet tissue in the room. I called to request if someone can come up to the room to try and get the heat on, no one came. I went downstairs to the desk to find out the problem. Upon standing at the desk for about 15 minutes while the night manager was on the phone, ignoring my presence, I tapped on the window to ask if I can get some assistance. He told me he was on the phone. I just asked if I can another room. He gives me a room on the other side of the 4th fl where the extended people rooms stayed. I got no sleep. These people stayed up all night. Running thru the hallway and talking loud. They do have roaches. One was in my room, I killed it. The breakfast was not good. People were grabbing muffins with thier uncleanly hands. The day time manager was nice. Hotels.com should remove this hotel off thier list or list it right as an extended stay hotel. I will never stay there again or suggest anyone to stay at this hotel. I am from out of town and I was looking for a hotel close to the an event I was invited to for a day. I survived the stay. It was a rough night. I wish I could get my money back. Not a happy customer.

was close to anevenwatoeextendedshe

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Toni

Great room, fantastic staff (especially room service.staff, cleaning).

Business

4/10

Poor

08 Dec 2025

MARY

THE BED WAS GREAT, LOCATION WAS GREAT, THE WATER WAS HOT BUT NO PRESURRE COMING OUT THE THE SHOWER HEAD, COMPLAINED SATURDAY MORNING, COMPLAINED SUNDAY MORNING LEFT MONDAY MORNING.

Business

10/10

Exceptional

07 Dec 2025

Britley

Very accommodating very comfortable will be there new years eve

Leisure Partner

2/10

Poor

16 Nov 2025

David

Poorly maintained, a dump .. period

Leisure Partner

2/10

Poor

12 Nov 2025

Tracey

Really, we slept in clothes. Nasty, smelled, door didnt lock, people hanging everywhere

2/10

Poor

12 Nov 2025

Phuong

Room

Self

2/10

Poor

11 Nov 2025

Keenan

This place needs fixing up and a deep cleaning . I went to get ice and saw roaches in the room. The bath tub was filthy. I've stayed here 4 times in the past 5 years. It was never like this. Never again will we stay here.

Leisure

2/10

Poor

30 Oct 2025

H,G

Toilet and shower didn’t work

Friends_and_family Family

4/10

Poor

27 Oct 2025

Matthew

Bathroom was bad. Shower curtain wouldn’t stay up, toilet wouldn’t flush, room smelled like cigarettes. The rest of room was clean.

Leisure

2/10

Poor

27 Oct 2025

Megan

There were bed bugs in the room and the lock was broken on the door. Toilets did not flush. Dirty place. Not safe at all. Would not recommend this hotel to anyone. I would not stay there if it was free. CRUSTY!!!!

Business_and_leisure Friends

2/10

Poor

26 Oct 2025

Da'Ron

When l checked in the clerk gave me keys to a room already in use, needless to say, I did not stay there at all. Terrible experience.

Leisure Partner

2/10

Poor

25 Oct 2025

Brian

Room was dirty. Clean towels not available. Ceiling tiles and water leaking with buckets collecting it when we got off the elevator. Refused a refund when we asked right after checking in.

Leisure Family

2/10

Poor

21 Oct 2025

Katrice

Reeks of marijuana in the lobby, high volume of traffic in and out of the hotel, roaches, congested parking lot and I did not feel safe. I checked in and checked out within 3 hours if that. Wouldn’t recommend

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

Christopher

Not required

4/10

Poor

14 Oct 2025

Mary Jo

When we first checked into our room the key card did not work. I went for another key and that didn’t work either. The card apparatus was loose on the door which was probably why the key card didn’t work. So then we were assigned a different room and the tub was very dirty. There were also shady people loitering out front of the hotel. It was very noisy and seemed like the people out front were very loud into the late hours of the night. We will not go back to this hotel again.

4/10

Poor

13 Oct 2025

Timothy

Stay elsewhere if you possibly can.

Roaches and fruit flies infested the room. Had to get a new room key almost every time I needed to unlock the room. Very sketchy area and clientele. You get what you pay for. Surprisingly quiet though. The employee behind the desk was very nice and helpful. They sprayed the room for roaches when I requested.

Business

2/10

Poor

13 Oct 2025

RUKIAT

The hotel was very nasty. You can tell the room was recently flooded. Carpet was wet and sticky. Very strong mildew smell as soon as you walk in the hotel. The room smelt horrible. My 1 night there was a nightmare. The bathroom was another horrible story. I can’t imagine what their kitchen would look like, so we skipped breakfast. We could not wait to get out of there!

Family

2/10

Poor

12 Oct 2025

Tanay

There was stains on the floors, walls, and ceilings. They didn’t have any towels or bath cloths available.

2/10

Poor

12 Oct 2025

DuJuana

No locks on outer doors. Anyone can walk in property any time day early morning or night. Rooms with broken windows literally. Rooms with locks visibly broken, open for guests to see. Dirty everywhere. People sleeping in the stairwell, literally. Only 1 face towel for 3 guests and no extra towels.

Business Partner

2/10

Poor

12 Oct 2025

Carleton

Staff was rude didnt get clean towels daily weed smoking all throughout hotel.

Leisure

2/10

Poor

11 Oct 2025

juan

Super dirty place ,never again

2/10

Poor

10 Oct 2025

Corline

Faculties are dirty was given our room key or off the elevator turned right back around and told the front desk it’s no way I’m staying here they agreed to give me a full refund but Expedia made them charge me 1 night I’ll never use Expedia again

Leisure Family

4/10

Poor

08 Oct 2025

Branden

Honestly, I really don't have anything positive to say about my stay here. I would prefer to just leave it at that

Leisure Self

2/10

Poor

08 Oct 2025

STAY AWAY FROM THIS PLACE. We checked in and our room was not as described or pictured. They charged our card and would not reimburse us, despite the fact that we spent only 5 minutes in the room. The door handle fell apart, the fire alarm was hanging from the wall, the AC was missing its whole top, and there was unknown substance between the bed and the wall. We are still waiting for our refund.

Leisure

2/10

Poor

08 Oct 2025

Shaquita

The rooms were very very dirty and they have roaches.

Leisure Partner

2/10

Poor

06 Oct 2025

Morgan

My first night was terrible around 9pm i seen mice and roaches in my room . So i went to the front desk they was very hesitant on a refund so the hotel changed my room to a different floor. Still mean while people out front was selling drugs and drinking. So when i moved to my new room around 1130 i seen roaches then there wasn't a phone in my room to call the front ..when i went back to the front desk the lobby was filled with people who was drunk or high fighting...then there is homeless people out front who will follow you to your car. Mean while the people at the front desk is rude ... i asked for my room to be clean ..linen changed everything both days they took 8 to 9 hours to change the linen ..even 1 day I did it myself...both elevators need to be shut down a maintenance because its passed inspection date which was up in February of this year...never again i will stay there the hotel went COMPLETELY DOWN HERE.

Friends_and_family Family

2/10

Poor

05 Oct 2025

Kelly

Yikes

Hotel reeked of marijuana, room was musty and moldy, and the hair dryer caught on fire.

Friends_and_family Family

4/10

Poor

05 Oct 2025

Ramon

Parking

Leisure Partner

2/10

Poor

04 Oct 2025

Michael

I got my key card, went up to my room, saw a work bucket outside of the door, and the key wouldn’t work. I did not have confidence in the room being clean, so I then asked for a refund. I was told I would need to deal with Expedia, and then I left.

Business Self

6/10

Pleasant

02 Oct 2025

Heather

Good enough for the price. Couple of issues with rooms but staff were eager to sort it out.

Friends_and_family Family

2/10

Poor

30 Sep 2025

Ethel

Leisure Family

4/10

Poor

27 Sep 2025

Larry

Poor. Cops at hotel.bad ares

Leisure Family

6/10

Pleasant

21 Sep 2025

Jason

Loud. Music blasting in the club downstairs. Lot's of music noise coming from rooms. Paint / fixtures showing a lot of wear.

8/10

Excellent

21 Sep 2025

Nancy Cevallos

muy limpio confortables

6/10

Pleasant

20 Sep 2025

Tiffany

Check in and out and

2/10

Poor

20 Sep 2025

Barri

My car trunk was broken after I left there

Leisure Family

8/10

Excellent

08 Sep 2025

Troy

Clean

Leisure Partner

2/10

Poor

07 Sep 2025

Sandy

DO NOT STAY HERE!!!!!

Worst place I’ve been!!!! Couldn’t stay! It smelled horrible, sketchy people all over. Don’t stay here!!!!!!

Friends_and_family Family

8/10

Excellent

07 Sep 2025

Yrmith

It's was very convenient

2/10

Poor

29 Aug 2025

Shawntel

Did

2/10

Poor

24 Aug 2025

Yale

Poorly maintained facility. No sanity at all. Grey spots on toilet seat when checked in to the room. Had to wipe it clean myself. Bed cover was dirty (could see the traces of objects like luggage placed on bed, dirt from wheels was left on bed). Not the worst yet. Found *BED BUGS* on bed next morning!! Together with several bug bites on my legs. Took videos of the bed bugs caught red-handed. Check-in at lobby was ridiculous too. The staff handed me my room key without verifying my ID. No security sense. It was the most terrible experience of hotel stay. The brand name was ruined. Would have given NEGATIVE score if there was one.
where to send the videos of bed bugs caught on scene? *REQUEST FOR REFUND*.

Leisure

2/10

Poor

24 Aug 2025

Sjonte

I had the worst interaction with house keeping. I booked for three people asked for an extra towel set. The lady says its not ready. Puzzled/confused because the guy who was helping with the room was folding clean towels. WOW the point I am canceling my reservation for two weeks. I woke high because the weed smoke was so unbearable. To the point I left by 8:30 this morning. I will never stay there again.

6/10

Pleasant

24 Aug 2025

Jonathon

Had roaches in room

Business

6/10

Pleasant

24 Aug 2025

Martha

Room was decent for the price..cigarette and pot smoke linger in the room and lobby. Ok for emergency stay.

Leisure Family